--- title: "Axonify Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Axonify the right Training solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/130669/Axonify/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Axonify 4.7 (80) [View alternatives](https://www.capterra.com/p/130669/Axonify/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Axonify Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews AK Afkar K AGMInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Axonify drives engagement, motivating employees to participate actively in training make its a great learning management system.“ January 12, 2025 VK Varun K Marketing ManagerMarketing and Advertising, 2 - 10 employeesUsed the software for: I used a free trial. “I think there is less support to contact them.“ December 13, 2024 AK Afkar K AGMInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “A comprehensive LMS with advanced features ensures that training is impactful for each employee.“ January 12, 2025 TM Theo M Learning Experience DesignerRetail, 5,001 - 10,000 employeesUsed the software for: 6-12 months. “Asking your Admins to revert Historical Imports of potentially tens, hundreds, or often in my case, thousands of users to update single lines is ridiculous and puts us at risk of not being able to manage essential compliance training completion dates, scores, and more.2)“ January 12, 2023 DP Daniel P Marketing ManagerMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “I like that it allows people to review safety items in a fun and creative way. “ July 2, 2025 JS Jodie S Business AnalystPharmaceuticals, 10,001+ employeesUsed the software for: 1-2 years. “Currently, there are different grouping conditions such as choosing options from the setting menu and doing configurations on it, but there are also more granular settings within groups and programs, which makes it challenging to troubleshoot when content is not visible by the intended users as administrators will have to take time to trace and troubleshoot the root cause of the issue.“ January 28, 2022 DK Dreama K CleanerHospitality, Self-employedUsed the software for: 6-12 months. “Personalized Microlearning: Tailored training ensures relevance and saves time.“ January 9, 2025 TM Theo M Learning Experience DesignerRetail, 5,001 - 10,000 employeesUsed the software for: 6-12 months. “This is literally a nightmare for making updates to content sources and then having to update.“ January 12, 2023 ## Showing most helpful reviews Showing 1-25 of 80 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Aston M. General Manager Human Resources Retail Used the software for: 1-2 years ### "Simple affordable and comprehensive tool to improve business" August 22, 2019 5.0 A very positive experience due to strong support from the Vendor and implementation partner Pros Engages learners and provides measurable benefit Cons I only wish I'd found it sooner. Needs some resource invested to get it providing all of the benefits but those are a great ROI Alternatives considered [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reason for choosing Axonify Sweet spot of performance, functionality, price & support Review Source IC Ingrid C. Sr. Instructional Designer Insurance Used the software for: 1-2 years ### "Best platform for frontline workers!" January 27, 2022 5.0 We 100% raised employee engagement and we are about to launch a communication strategy with Axonify's new Advance comm' feature! Pros It is a very intelligent platform that can enable any department challenged with communications issues, lack of knowledge, lack of employee engagement...you name it. I love how it provides us the data we need to make business decisions. :) Cons It might take a while for some new Admins to learn how to use it, and do troubleshooting at first. But the support is there from Axonify team, so be patient with yourself. Alternatives considered [Lessonly](https://www.capterra.com/p/140809/Lessonly/)[Inkling](https://www.capterra.com/p/161455/Inkling/)[OttoLearn](https://www.capterra.com/p/171664/OttoLearn/) Reason for choosing Axonify It made the most sense in the features, opportunities to develop other areas like communications and knowledge management as opposed to just training or traditional LMS. Review Source AS Aimee S. Human Resources Retail Used the software for: 1-2 years ### "Time friendly training with an impact" January 28, 2022 4.0 I think it has been an improvement over prior LMS, however we often find issues with questions. I am not certain this is an Axonify issue, rather an issue on our side when developing content. It requires a LOT of maintenance to the tune of a few hours a week just troubleshooting questions, duplicate trainings loaded onto users, correcting questions. The process to straighten out an issue requires more than three peoples input making it quite inefficient. an issue or questions arises. A store sends to adminstrator for our company. Administrator emails our contact. contact emails us they are working on it and are sending to correct party email comes back to correct. we contact store with resolution. Its a process... Pros Time friendly training with an impact. When we rolled out the first wave, it went off without a hitch and it shourtened our overall seat time. Cons Lack of data storage. With previous software were could house training records within the LMS. Axonfiy doesn't offer this functionality which causes us to have to maintain more than one source of training records. I would prefer to have the ability to run more reports. The reporting functions are a bit cumbersome. Reason for choosing Axonify micro learning, plenty of off the shelf that could be adapted. Review Source MP Mike P. Instructional Designer Consumer Services Used the software for: 2+ years ### "The Axonify Experience" January 27, 2022 5.0 Overall, the Axonify experience has been amazing. We are trying to create a learning culture with the platform. A place to go to be exposed to new information, reinforced on key points, and a repository for information in Discover. Along with amazing customer service and conferences! Pros It is so easy to use and set up. From creating content and uploading training materials to running reports and being in contact with teams. The different games included is a real hit with our users. We have many competitions during the year based on certain themes. And the app makes taking daily reinforcement a breeze. Cons Few are finding that setting up different groups to deliver training and reinforcement to is a little challenging at times. And adding someone to a team but with a different Area of interest is sometimes what is causing some of our headaches. Alternatives considered [BRIDGE](https://www.capterra.com/p/145699/Bridge/) Reason for choosing Axonify The level of customization was incredible and how you were willing to work with us to help create our vision on how we wanted to connect information to our company. Review Source SG Sibulele G. Learning & Development Officer Retail Used the software for: 2+ years ### "Awesome Product" January 27, 2022 5.0 Pros Axonify is an awesome platform and easy to work around, the customer success managers are very helpful and the Online Support feature they have is also helpful and provides more information on the functionalities and how they can be used. Cons There is nothing I can fault on the platform, they are constantly improving features to suit our needs. Switched from [Moodle](https://www.capterra.com/p/80691/Moodle/) The flexibility of Axonify and accessibility of the platform from wherever. Review Source sW sarah W. Learning Design Specialist Retail Used the software for: 6-12 months ### "Micro-learning is the way to go!" August 26, 2019 5.0 Axonify has helped to engage the users on a different, more social level. Training was done independently and never discussed prior to the transition. Now our learners are engaged, excited and conversing about their experiences on the platform. In addition to their participation, they are also continuously learning and creating their own personalized path for focus areas to their needs. Pros The platform allows a unique approach to learning and changing the perspective that employees have on training in the business. It allows for quicker, more engaging and interactive learning on an easy to use and access platform. incorporating games and competition creates a social atmosphere where learners can learn along side having fun. Cons We really have to change the mindset of our learners to embrace the learning culture of Axonify. They are use to one-and-done style training and it is important to maintain the frequency of learning to ensure you stay current. Alternatives considered [Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)[Docebo](https://www.capterra.com/p/127213/Docebo/) Reason for choosing Axonify It is a platform to take us to the next level. It is not a LMS and our learning culture was ready for a big chnage to help empower, engage and educate our team members. Review Source FRANCO P. Founder Marketing and Advertising Used the software for: Less than 6 months ### "Simple To Use with Learning Curve" January 8, 2025 4.0 Good and gets the job done for the price. Pros Price for the packages is great and some what easy to use but does have some obstacle. Cons Must really learn the software and take your time with it. Review Source Sebastien L. Director Global training Wholesale Used the software for: 2+ years ### "Why is Axonify the right solution for your business " March 3, 2022 5.0 Axonify helped me reach more people in a very short time. Pros With Axonify, I have provided product knowledge very quickly and cost-effectively. Axonify is not your traditional LMS where a catalog of training content is available, and the user can choose what they think is relevant. Axonify is different as the learning is tailored to the user based on their progress and repetition. The daily questions allow us to understand the knowledge gaps better and deploy solutions to fill those gaps. From a user point of view, the User interface is well defined and easy to understand. Relevant training content is served to the users based on their preferences and knowledge to learn at their own pace. The use of artificial intelligence to define individual learning is what attracted me to this solution. The app is easy to use, and the gamification process helps to make the user experience even more enjoyable. The system administration is relatively easy, and the reporting engine is extremely powerful. I have been able to quantify learning for the first time. Lastly, the discover section of the tool is convenient to share additional information or content that the user can digest at their leisure. Cons The registration process in the app can be cumbersome as it requires the user to know the URL of the platform. I wish that the app would be branded rather than being called Axonify. Alternatives considered [Docebo](https://www.capterra.com/p/127213/Docebo/) Review Source Melissa T. Deli associate Supermarkets Used the software for: 1-2 years ### "Work cheat sheet" July 8, 2021 4.0 As far as being required to do more work on top of your normal work, its not so bad. Real easy & helpful Pros I like that you can check facts pertaining to your job easily & quickly. You can use it on the computer or on your phone via app. All available information is just a click away Cons A lot of information is just repeated while some isn't explained enough. Finding what you need takes a bit because of that Review Source Rick H. Online Learning Coordinator Retail Used the software for: Less than 6 months ### "Microlearning for Retail from a new User/Admin" October 2, 2019 4.0 We are not far enough into our product launch to determine any business goal effects yet, but the support received from the company has been much higher than I expected. After having problems with my account at the very busy conference, one person who helped me greeted me by name the next day in the halls. The people at Axonify seem keen to get to know you and your problems to help you succeed. Pros I find the organization of the administrative tools intuitive and easy to use. Axonify support has provided a lot of online resources, learning opportunities at their community conference, and easy access to knowledgeable support staff who know how to solve a problem quickly and easily, or move the request up the chain to the right people. As for the end user experience, the software is incredibly easy to use. We are still just a few weeks from launch but I find the training tool easy to use and the interface is easy to understand and not visually cluttered. There is a visual update coming in November 2019 which will improve the look even further to make it take on a more modern, "web-app" look. Cons I've had some issues with logging in because of the process involved with changing passwords that have been altered by the Admin. However my CSM and other support people I spoke to at the community conference were very helpful in getting everything straightened out. Review Source LJ Lindsay J. Director, Training & Development Retail Used the software for: 2+ years ### "An absolute game changer for network engagement and reach" January 27, 2022 5.0 We can now reach our nationwide network team members on a daily basis with the information they need to excel in their roles. Pros Integration was simple. The team at Axonify helped get us up and running really easily. Cons We wish that it was a bit easier to manage two languages in the platform, but know that enhancements are being worked on. Reason for choosing Axonify Axonify has been a game changing part of the way our organization communicates and engages with our front line, and head office community. Axonify has given us the reach we needed and the ability to communicate and train in and exciting and relevant way. We have captured the attention of our network (2000 people) and turned them into engaged brand ambassadors. These engaged brand ambassadors are driving store results. We believe this is because they are more informed of our products, policies, and procedures through the training assets we release and then reinforce through questions on Axonify. We use Axonify for so many things. It is our training platform, our intranet, our employee incentive and rewards platform, and the place we share good news and celebrate success! Without Axonify, we don’t know how we would have navigated our way through the pandemic. Axonify allowed us to share weekly updates, policies, hygiene training, and gave us a way to boost morale, run contests and share our thanks for our front-line heroes. Axonify has played a significant role in building and highlighting our culture and making this a great place to work! Switched from [SmarterU LMS](https://www.capterra.com/p/124025/SmarterU-com/) Too many reasons to list! Review Source AV Aneta V. Instructional Designer Telecommunications Used the software for: 1-2 years ### "Axonify as a recommended LMS platform" January 27, 2022 5.0 Throughoutthe two years I have used Axonify as an administrator and learner, I have enjoyed the games, the ability to check my progress on learning and taking additional courses if I needed. The platform is easy to use, intuitive and has a lot of perks that other LMS platforms don't have. It is expensive but believe me it is worth investing in. The support team is always there for you, making you feel like a part of the family and making changes that you suggest. Perfect LMS with a prefect team. Pros I have been using Axonify for the last two years with two different companies. My experience as a user has been engaging and fun. Axonify fully integrates the "have fun while learning" factor into their platform. As a learner, I am engaged in answering everyday questions by playing games and having fun. Additionally, I can check the progress of my learning and choose a path or module that will help me with increasing my knowledge and getting better results in the areas where I might struggle at the time. As an administrator, I like the ease of use of the platform and the ability to change my role meaning I can be a learner, an administrator as well as a leader. I can do my learning, check the reports, set up new programs, users or groups and also impersonate myself as one of the learners to see how a program I have launched is working for them. Axonify is the only platform that I know to implement the reinforcement of the learning with their daily questions. You launch a course, the learners take the course and then you can reinforce their knowledge on the subject with daily questions. It is a huge win not only for the admin but also for the learner and the company overall. The better the learners' knowledge is of the products and services the company provides, the better confidence of the front-line workers is in performing their jobs and making sales. Axonify is not only easy to use for the learners and the admin staff but also incorporates a modern approach to LMS. Cons Axonify is amazing with all the features that it has. One of the opportunities to improve would be reporting. I'm referring here to SCORM Assessment integration as well as outlining in the reports who has or has NOT completed training materials. The progress reports are really in-depth but the missing part is who did NOT complete the learning. You can always find another way to get the information about No completion but it would be beneficial to have it available in the reports. Reason for choosing Axonify I was not a part of the purchasing process but I did consult \[SENSITIVE CONTENT\] (7x Powered) on choosing Axonify. The whys are here:ease of usereinforcement of learningfun for the learnergreat reporting and coaching features for leadersability to check your learning progress and get coaching recommendationsbroadcast messagesDiscover Communities Review Source EF Erin F. Senior Instructional Designer Food & Beverages Used the software for: 2+ years ### "Great Tool for Reinforcement" January 28, 2022 4.0 Overall, we are very happy with Axonify. It's good and offering quick, consistent learning in an easy to access format. Pros It's perfect for reinforcement after a training session. It's quick to set up new questions, and the tracking behind the scenes really helps customize the experience for each user. Cons The Learning programs aren't very helpful - you're only supposed to have one, so I'm not sure why this layer of design has to exist at all. I'd also love it if the software had more live survey/quiz functionality. Then, questions could be reused for live sessions, as well as reinforcement. If we had that, we wouldn't have to use other tools and could just use Axonify. Reason for choosing Axonify I am not aware of other products that were considered. Review Source TL Tanner L. Training Projects Specialist Telecommunications Used the software for: 2+ years ### "From Two Perspectives" January 27, 2022 5.0 Pros I had originally started with our company in 2016. For various reasons, I ended up leaving but came back in 2018. When I started, there was a new training platform that was presented to me to go through my new hire training. I enjoyed the previous platform that we used so I was hesitant to use a new one. There was a learning curve at first, but the process that I went through was streamlined, interactive, and an overall better experience for someone coming into the sales world. When I moved to our Home Office into the training department, I was able to see the platform from the other side. Things made more sense and I saw how this could benefit our company even more. The updates that have come through since then have made it even better and I know that it will continue to improve. I am continuing to learn more about the capabilities and I am excited to see where we can take it. This is truly an amazing training platform to use and manage and I thank you for being great to work with. Cons The main cons of the platform for me personally would be the customization options. Being able to add our brand more clearly or change the structure of things would provide a much more clean and simplified user experience. There are many options that are unused by a lot of our team members, and being able to put the things that are most important to them at the top would be amazing. Review Source TC Timothy C. Manager Technical Enablement Strategy Computer Software Used the software for: 2+ years ### "Axonify Advocate in our company" January 27, 2022 4.0 Pros Microlearning elements are fantastic. Gamification and engagement can change how you deploy and track daily training within an organization when utilized properly. Cons Using path based training can block the daily training elements in the platform. Need to have a way to be able to do both in the platform so we can use this as a standalone LMS in our organization Review Source JS Jodie S. Business Analyst Pharmaceuticals Used the software for: 1-2 years ### "Axonify is a great tool! " January 28, 2022 4.0 Axonify has been pivotal in helping us in curating and creating content for our sales representatives, helping them to reinforce their learnings through gamification and points systems. This is a great system which allows sales managers and management to easily gain an overview on the progress of the team as a whole, and also identify areas with knowledge gaps amongst the teams. The assessment component is also helpful in ensuring that learners are all effectively equipped with the right knowledge. Pros The ease of use of the product across different platforms helped to ensure that there was higher engagement and adoption of the product as learners can access Axonify across platforms. The reporting functionality was also great in helping managers to track the usage of the tool across the board. The myriad of features and functions within Axonify meant that there was a lot of room to explore different ways of delivering content as well as incentivise learners to use the platform. The support team has also been very helpful in supporting our use of the platform, always ready to answer our queries. Cons I think it will be great to consider streamlining how administrators or content creators can manage their learner groups and how they can push content out to specific groups of users. Currently, there are different grouping conditions such as choosing options from the setting menu and doing configurations on it, but there are also more granular settings within groups and programs, which makes it challenging to troubleshoot when content is not visible by the intended users as administrators will have to take time to trace and troubleshoot the root cause of the issue. Review Source TH Taylre H. Sales Operations Assistant Manager Retail Used the software for: 2+ years ### "Great Training Platform!" January 27, 2022 5.0 I've personally had a great experience with them. Their support is great and even if I have to email their support team about something if our representative is out for any reason, they are so quick to respond. They have so many features and capabilities and we have only scratched the surface of what we can do with it. Pros The software builds a profile for the employees so we know how to coach them and proceed with new training, as well as what we need to do to update our current training. They have multiple options on how to approach the learner with training content and always have new and improved ways coming down the pipeline. Cons Their support site is not very helpful. It gives base information on most items, but we usually have to reach out to our representative to any in-depth questions. While we like our representative, having more information and tutorials on features on the support site would make things a lot easier. Review Source AC Anthony C. Sr. Learning Specialist Insurance Used the software for: 2+ years ### "Game Changer" February 13, 2022 5.0 I've been a developer, daily learner and administrator for several years. Axonify helped us with many of the usual L&D pain points. It's easy and fast for building the content catalog, delivering the learning to those who need it and demonstrating the value of learning we provide. Pros It may be the most important learning tool we use that has enabled a significant and measurable impact of improving learning behaviors - creating a culture of continuous learning resulting in huge knowledge increase and retention. Cons Implementation needs to be well thought out and planned prior to launching. Review Source KD Karanpaul D. Training Design Specialist Telecommunications Used the software for: 1-2 years ### "Axonify review" January 12, 2023 5.0 The experience with Axonify is great and allows the organization to test employee knowledge on a different range of subjects like processes, HR and product knowledge. Pros The ability to test user's knowledge retention using questions allows the organization to identify weak points. I like the ease of using Axonify on mobile or laptop settings and the ability to create programs and certifications Cons There aren't any areas of Axonify that aren't easy to use, the games used in the software can sometimes a long time to complete. Review Source JP Jeanne P. Sr. Project Manager/Instructional Designer Pharmaceuticals Used the software for: 6-12 months ### "Axonify Delivers Stellar Support" January 4, 2019 4.0 In Learning & Development, we are using Axonify to develop our salespeople's knowledge of a recently launched product in our Neuroscience franchise. Our objective was to provide them access to a methodology capable of being implemented on demand and without a lot of fanfare, accessible remotely- and available to individuals. We also wanted the method to be fun in order to increase engagement. Axonify has succeeded on all of these points. Pros Once a program is set-up, the software is easy to use. Our end-users have had NO issues becoming comfortable with the software. Cons What I liked least had nothing to do with the software per se', rather the lack of formal training. I first began working with the Axonify software 1 year ago and quickly became the appointed Administrator for any and all Axonify programs at Shire. Having had NO prior experience with this type of software (let alone setting it up), I would have benefited GREATLY from training (live or e-learning) rather than walking through the steps via WebEx. Everyone I communicated with at Axonify was great, but I need a more formal learning approach so it has been very frustrating for me. Most recently, reps invested significant time to ensure my program was set up correctly. His patience and detailed explanations enabled me to understand where I made mistakes and what I needed to do to correct my mistakes. Most of this occurred the Friday of New Years weekend and the reps never once made me feel rushed or bothersome. As a result, the program launched successfully. Review Source Response from Axonify January 10, 2019 Thank you for sharing your experience with Axonify, Jeanne. We have excellent training resources available for our Admins that your Customer Success Manager can point you to, or you may access existing documentation and video content through our Customer Care Team. CD Camille D. Training Consultant Financial Services Used the software for: 6-12 months ### "Goes beyond our hopes" June 23, 2019 5.0 Pros The basic function of sending out randomized daily nuggets of learning in an engaging way is already meeting my team’s needs - to the point where we have closed our important knowledge gaps and now have to keep finding more knowledge to consume! Turning this group into avid learners was beyond what we could have hoped for, and we have been using Axonify less than a year. I can’t wait for the opportunity to explore all the features we are not yet using to see what those results will be! Cons The tool itself is not very intuitive, so we needed a lot of support initially to understand how to build content, structure teams & read reports, and we continue to need that level of support every time we want to explore using another feature. The great news is that the Axonify support team is great - fast to respond, knowledgeable, and personable, so I never feel like I won’t find a way - I just wish I could self-serve more easily. Review Source RI Rolando I. Food Safety Manager Retail Used the software for: 6-12 months ### "This has been a powerful program to train team members at all levels about the company. " July 13, 2017 4.0 Learning about aspects of the organization that I don't get to interact in on a daily basis, if at all. Pros Quick daily training. No more than 10 minutes which only varies based on the game you play, if you play one at all. The ability to challenge a team member is excellent since this allows the user to sometimes forget there is training going on. Ability to communicate with my teams is a very useful tool. We can say anything quick and short or upload a video if we choose to. Cons It does seem that they are still learning from the program. Sometimes in can be a bit glitch. For example, I once accidentally logged in on both my pc and mobile, and was able to start the training which probably skewed my results for that day. Aside from that, since the daily work is so short, I don't see many other cons. Review Source Response from Axonify July 17, 2017 Hi Rolando, Thanks for taking the time to review Axonify! We're thrilled that you and your team are enjoying the platform! We'll take a look into your comments regarding overlapping logins from separate devices since what you've described isn't the intended behavior/experience. Thanks again Rolando and we'll touch base with you shortly! AA Azeem A. Performance Enablement Coach Consumer Services Used the software for: 1-2 years ### "The best Reinforcement Learning Tool!" August 28, 2019 4.0 Its a great learning tool which impacts greatly towards your business goals. Pros Its a great tool that keeps the knowledge fresh...also provides leaders a snapshot of what's working and where they can help improve the results. Cons Reporting can be improved for example participation report shows 0 vs N/A or blank for people who were not in the tool at the time they were not active in the tool. Reporting can be simplified. Review Source JS Jack S. Performance Technology Specialist Professional Training & Coaching Used the software for: 6-12 months ### "Axonify as a great learning option" January 12, 2023 5.0 Pros Daily training functionality, strong app, good support teams. Cons Some ease of administration features are still being developed. Review Source JA Julie A. Manager, Customer Experience Learning and Development Oil & Energy Used the software for: Less than 6 months ### "Axonify Delivers" August 27, 2019 5.0 The Axonify team has been extremely supportive and has continued to provide ongoing support as we gain momentum to increase employee participation. Pros We launched the platform approximately 2 months ago, and are already seeing promising results. Participation and engagement is continuing to grow, as well as employee knowledge on the topics/content we have released to date. The implementation/launch went very smoothly and the ongoing support is stellar. Cons At this stage, I am challenged to identify any negative issues with the software. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.