# eFiler Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about eFiler Software - reviews, pricing plans, popular comparisons to other Email Management products and more. Source: https://www.capterra.com/p/130690/eFiler --- # eFiler Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) eFiler ## What is eFiler? File emails in file system or cloud locations as .msg or .eml files, search filed easily directly from Outlook, turn emails into documents. ## What is eFiler used for? [Email Management](https://www.capterra.com/email-management-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £6 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for eFiler?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://efiler.co.uk&name=eFiler) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eFiler 4.9 (12) VS. [4.6 (3,445)](https://www.capterra.com/p/132996/brevo/reviews/) Starting Price £6 Flat Rate, Per Month Starting Price $9 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (12) Ease Of Use 4.6 (13,340) Value For Money 4.9 (10) Value For Money 4.5 (10,099) Customer Service 5.0 (11) Customer Service 4.5 (9,892) ## eFiler alternatives Highest Rated [Gmail](https://www.capterra.com/p/202338/Gmail/) [4.8 (13,404)](https://www.capterra.com/p/202338/Gmail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202338/Gmail/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,559)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) [4.5 (2,452)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227138/Microsoft-Outlook/) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) [4.6 (14,077)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227157/Microsoft-365/) [View all alternatives](https://www.capterra.com/p/130690/eFiler/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Archiving & Retention 5.0 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Inbox Management 5.0 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Organize, prioritize, and manage incoming communications Search/Filter 5.0 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Data Recovery 4.7 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Ability to restore deleted, hidden, or lost data from an email server/system Routing 5.0 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions Third-Party Integrations 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes eFiler 6 features Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Ability to restore deleted, hidden, or lost data from an email server/system Organize, prioritize, and manage incoming communications Plan daily routes to optimize employee scheduling and provide directions Search and filter data across systems to locate required information by entering keywords or certain criteria Set up connections to third-party platforms to improve business processes Features 4.8 (11) 4.8 Based on 11 reviews ## Pricing Value for money 4.9 (10) Free Trial Basic £6.00 Flat Rate,Per Month Value for money 4.9 (10) 4.9 Based on 10 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) ## Support, customer service and training options Customer Service 5.0 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (11) 5.0 Based on 11 reviews ## User reviews Overall rating 4.9 Based on 12 reviews Filter by rating 5(11) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent ME Martin E. Director Construction ### "Review by a small business user" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 28, 2025 I have been using email filing software to store emails outside Outlook for over 20 years now and came across efiler a few years ago when my existing provider stopped selling single licences. I’ve trialled other programmes and this one is by far the best. It’s intuitive, straightforward and ‘does what it says on the tin’. I couldn’t work without it. Easy to set up for your own way of working although I operate with the default settings - which provide everything I need. Adding new locations and the process of filing is a breeze. Search is fast and comprehensive. My work is project specific and once a project is finished, all related emails are already archived. Pros Easy to set up and painless to operate. Excellent customer service. Seamless integration with Outlook. Cons I really can't think of any negatives at all. Switched from [Ideagen Mail Manager](https://www.capterra.com/p/164410/Ideagen-Mail-Manager/) They stopped selling single licences - the minimum is five. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PV Peter V. IT Coordinator Maritime ### "Excellent" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 3, 2023 Pros eFiler has turned into a very important part of our business mainly to make sure it is easy for our staff to properly file emails by project on the appropriate network drives. It integrates seamlessly with Outlook and has never given us any issues. Sales and support experiences have been extremely positive. Cons We don't have any cons for our application Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CR Chris R. Associate Director (Structures) Civil Engineering ### "Customer Services" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 January 16, 2023 Very good - excellent customer and problem response times. Pros Easy and quick to use once setup. This has been deployed throughout our company. Cons Outlook add-ins sometimes causes it to be disabled Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH Joseph H. Associate Engineer Civil Engineering ### "Email Management for a Small Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 14, 2022 Pros The integration with the Outlook desktop application. Cons The product is node locked and requires contacting costumer support to make changes to licensing. Reasons for choosing eFiler Value Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AH Adam H. Director Real Estate ### "Efiler - Coundn't be without it !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 25, 2022 Without a doubt has made my business as streamlined as it is today and the support is always on hand. Pros Having used the software for nearly 17 years, i couldn't be without it. The speed of filing and accuracy saves literally hours daily in administration. The software is easy to use but very powerful behind the scenes so it takes very little time to familiarise yourself with it. Cons Nothing, the software is truly outstanding Reasons for choosing eFiler Recommended by another user Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JK John K. Manager, Financial data and analysis International Affairs ### "Easily file e-mails with the rest of your project documents!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 12, 2022 With most critical project information being exchanged through email, it was frustrating to not have all my project documentation in one place, or to have it trapped in someone's inbox. Manually saving email messages is time intensive and not sustainable. eFiler solved these problems by facilitating the filing of email correspondence (including attachments) in project folders so that they are available to all team members. Configurable file names (date, sender, subject, etc.) ensure consistency in naming email correspondence. Easy to use interface meant greater adoption for all team members. These core features coupled with configurable filing rules and a search facility made eFiler the robust solution I was looking for. Pros E-Filer solves the problem of having project documents and files in one place and e-mail correspondence blocked in people's inboxes. It facilitates keeping all project documents and files in a common place for other project members to share and access. Importantly, e-Filer eliminates the cumbersome manual saving of e-mails. Establishing rules further automates the filing. Built-in search facilitates the common task of searching for filed emails. Easy to set up locations to file messages, super easy message filing interface, recommended filing destinations (by keywords or frequently use) further make this app a "must have". Cons Search facility is excellent; however, initial set-up of indexes may take time if you have a significant number of documents. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Peter B. Managing Director Construction ### "Excellent email filing software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2022 An excellent overall experience - our business would not run as smoothly as it does without eFiler Pros eFiler is really easy to use and has a great search facility. It is far better than email filing software I've used at some of the large corporates I've worked in. The customer service and support is also excellent with really quick support, help and response times Cons I really can't think of anything I least like about the software! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KM Kellie M. Director Real Estate ### "More than happy " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2022 Excellent Pros Ease or being able to store every email, as someone who is pedantic about a paper trial this is vital! Cons Sometimes drops out, but always have support quickly on hand. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LA Lora A. Legal Secretary Legal Services ### "eFiler is fantastic" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 27, 2022 eFiler was used as an interim system while moving to a different legal software, and it did the job magnificently. One of the best features, and indeed the one that makes me recommend it so thoroughly, is the customer support. We were responded to promptly and with attention that puts other IT support to shame. Our rep always answered our questions, no matter how stupid or repetitive, and was just a total pro. Pros Easy routing, easy integration, user-friendly, IT support Cons No difficulties that weren't easily fixed Alternatives considered [LawWare](https://www.capterra.com/p/188060/LawWare/) Reasons for choosing eFiler Cost and ease Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DH Dan H. Director Architecture & Planning ### "Void Architectures efiler review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 22, 2022 Excellent search engine to locate words/phrases/text dating back years, far simpler than manually reviewing Pros Ease of use, features and functionality, low cost product and excellent product support Cons Nothing, overall such a great product to use, I do not see any cons Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/130690/eFiler/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)