--- title: "Geelus Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Geelus the right Dry Cleaning solution for you? Explore 154 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/130695/Geelus/reviews/" page_type: "reviews" language: "en" --- Geelus 5 (154) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Geelus Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews DO Damien O TailorTextiles, 2 - 10 employeesUsed the software for: 1-2 years. “The software is intuitive, well-designed, and packed with features tailored specifically for tailoring, alterations, and dry cleaning services.“ May 21, 2025 CN Christina N Owner and OperatorTextiles, Self-employedUsed the software for: I used a free trial. “Some of the features are a bit clunky -- the UI isn't the nicest (I demoed a handful of systems).“ April 22, 2025 QA Qurban A ManagerApparel & Fashion, 2 - 10 employeesUsed the software for: I used a free trial. “It also saves time by keeping everything organised in one place.“ April 18, 2026 GS Gursharan S DirectorConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months. “slightly difficult to understand initially, but that has to be every software.“ September 28, 2024 GS Gursharan S DirectorConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months. “The software has made tracking jobs, payments, and customer communications incredibly seamless.“ September 28, 2024 nk nikki k OwnerApparel & Fashion, 2 - 10 employeesUsed the software for: Less than 6 months. “The customer service phone quality sometimes is not good.“ May 20, 2024 LC Laura C Clothing alteration shopRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “Excellent service. As it's the first time opening a business shop, I had a great experience and help from the team, especially \[sensitive content hidden\] .“ March 18, 2026 rA rocio A Founder DirectorTextiles, 2 - 10 employeesUsed the software for: Less than 6 months. “The interface, I think i could be nicer and more friendly. And that is not in spanish, my team suffers a bit.“ November 10, 2022 ## Showing most helpful reviews Showing 1-25 of 154 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Hadis J. Business Owner Apparel & Fashion Used the software for: 2+ years ### "Owner / Manager" August 30, 2018 5.0 Pros “Geelus is “THE SOFTWARE FOR TAILORS!” Since we started using geelus in 2008 we are truly on top of our business. We know if we have made a progress since the previous year, we know if we need to advertise more, we know which one of our employees are performing better and we’ve never gone back to the pen and paper. I can see the new orders in the system even when I’m driving (although it's not legal anymore;)) We don’t worry about any backups or where the data is stored. IT JUST WORKS. I truly recommend it to all clothing alterations and tailors specially if you are like us an agent for a dry cleaner! Cons I can't think of any really. Their original software's full version used to work only on my Mac and PC but their new one works like a magic on my mobile phone and tablet too. We've actually added a new tablet to serve our customers faster. Very cost effective. Review Source PP Paola P. Alterations and Dry Cleaning Apparel & Fashion Used the software for: Less than 6 months ### "Geelus system " March 24, 2025 5.0 The experience has been great. The system is easy to use, and it has great features. Pros The system is easy to use, you can costomize it to company needs and the team is really helpfull Cons At the moment I haven't found anything that I don’t like. Switched from [Sunrise ITSM](https://www.capterra.com/p/148707/IT-Service-Management/) Geelus has better features and is really easy to use Review Source ME Marisela E. Manager Apparel & Fashion Used the software for: I used a free trial ### "Easy to use Program" March 25, 2019 4.0 I just used this software's Free Trial --- there is definitely a lot of great use and features to running a dry cleaning type business. There were a lot of features that didn't apply to my apparel service business so I decided not to continue using it. For a business with several steps, or processes, including working with others, this software will allow for better productivity. Pros You can track most aspects of running your dry cleaning or alterations or service business, including employees, work orders, projects and timelines, charging and receiving payments. I like how you can send emails to your clients. And also you can keep track of employees tasks and how an item is moving along. Cons The software was not very compatible with my computer and tablet. The programs shut off during use. Also, I did not like the interface, overall design. Review Source MR Martin R. Director Retail Used the software for: Less than 6 months ### "User Friendly System" April 1, 2025 5.0 Pros Very user friendly. An excellent system. Cons None. The system allows for very quick learning. Switched from [Sunrise ITSM](https://www.capterra.com/p/148707/IT-Service-Management/) More specific to Dry Cleaning and Alterations. Review Source GS Gursharan S. Director Consumer Services Used the software for: Less than 6 months ### "Very Happy Customer" September 28, 2024 5.0 Geelus has been a game-changer for my clothing alterations business. As I expanded and began managing independent contractors, I needed a solution that was both reliable and easy to use. Geelus delivered on all fronts! The software has made tracking jobs, payments, and customer communications incredibly seamless. The intuitive interface allowed me to set up everything quickly, and the support team has been outstanding, always ready to help with any queries. It's saved me so much time and hassle, allowing me to focus on growing my business. Highly recommend to anyone in the service industry looking for an all-in-one solution! Pros Very flexible. Very good and patient staff Cons slightly difficult to understand initially, but that has to be every software. Reason for choosing Geelus Very easy to understand. The demo was very easy to understand and impressive. 1/4th the price. Review Source LP LYNDA P. Owner Apparel & Fashion Used the software for: 1-2 years ### "Excellent Features" January 25, 2024 5.0 I can honestly say, I have had no issues with Geelus. Support has been friendly and helpful, the program is pretty easy to figure out (I'm not computer Savvy!!), Payment is straight forward, easy to navigate or customize features. Training videos are great! Pros Everything we needed was already built and it's super easy to customize. No set up fees and free trial period really helped. New set ups take time to sort out and input everything. Also, Our business is complicated as we have 3 separate services in one shop. Since then, we have added more staff and we needed more administrative control. Cons There is not anything I don't like at the moment. My only comment would be a more sleek modern 'look' would be cool. Reason for choosing Geelus I've used the program before, it really is simple to use and customizable. No 2 businesses are the same. Switched from [CSI Platform](https://www.capterra.com/p/92633/TMS/) We could not get it to work for us. Was not customizable enough for what we needed, and pricing was constantly changing. Set up fees etc. Review Source LC Laura C. Clothing alteration shop Retail Used the software for: Less than 6 months ### "excellent program and service " March 18, 2026 5.0 Excellent service. As it's the first time opening a business shop, I had a great experience and help from the team, especially \[sensitive content hidden\] . Not only helped me with different aspects of the program but also, professionally answered all my questions. Pros The program is very easy to learn, great customization and value. From the start to end of setting everything, could not be more happy. Cons Not too sure but probably to create more price variants. At the end I am very happy with everything. Review Source AMG Anne Marie G. owner Apparel & Fashion Used the software for: 6-12 months ### "The Zip Yard Athlone" April 3, 2025 5.0 Very good experience with Geelus. It allows us to run our business more efficently. Pros Geelus is very fast and easy to use. Is can be customised to suit our needs. Its also downloadable on pc, tablet and phone which is very versatile. Love it so far. Cons nothing as yet as we adapt it to suit us. Review Source SZ Silvia Z. Manager Textiles Used the software for: Less than 6 months ### "Exellent Software That Makes Our Workflow Smoother" July 22, 2025 5.0 Pros What I liked most about Geelus is its intuitive interface and how easy is it to manage bookings and communication in one place. Cons There isn't much I dislike about Geelus, but if I had to mention something, it would be that some of the more advanced features can take a bit of time to learn at first. Review Source PD Paulina D. Director Design Used the software for: Less than 6 months ### "Would Highly recommend ! You wont regret it " May 21, 2025 5.0 Great , Easy & Efficient . Way beyond competition. Great support and Design. Pros Layout , Accessibility , Easy to navigate and update Many great features . Extensive reports available Cons Not much really , overall great system . Switched from [Amelia](https://www.capterra.com/p/200413/Amelia/) tms was outdated and very poorly managed Review Source DV Daniela V. Owner Retail Used the software for: Less than 6 months ### "Great software!" March 27, 2025 5.0 Great! Nice and easy to use, user friendly and love all the options we have now Pros Very easy to use and great to manage workload Cons Nothkng yet, everything is great so far! Review Source DK Devora K. owner Apparel & Fashion Used the software for: Less than 6 months ### "Number 1 software for your alterations business" November 29, 2024 5.0 Pleasure, patient customer service. Even if your not good at IT stuff. they will do it all for you! Pros Has everything one might need to run a large alterations business. You can customize it to your likings and needs. Cons when setup, almost everything can be automated within the software. Review Source MH Martine H. Owner Consumer Services Used the software for: 2+ years ### "Best Clothes Alteration Software" September 21, 2020 5.0 The experience from day one was very professional. The service level is exceptional. Pros The software is extremely easy to use and very flexible in what you want your staff members to access and what not. We have been using the software for about 5 years now and the support from \[SENSITIVE CONTENT HIDDEN\] has been fantastic. Despite the time difference, he always responds immediately and deals with any issues quickly. Our staff find it very easy to use and love tracking their own individual production to keep an eye on their targets. Improvements are made on a regular basis making the software more and more versatile. The new booking system and calendar gives you a great snapshot of all your bookings allowing for better control. Management reports are very good and we look forward to an upgrade to consolidate all the sales from all the branches in one place. I highly recommend geelus, its the backbone of our business and we could not do the job we do without it. Cons I would not really say its a con but when you initially set up the software to your specification, it is a bit daunting but with \[SENSITIVE CONTENT HIDDEN\] help, it becomes very easy and now I consider myself an expert. Review Source AG Ariss G. Owner Consumer Services Used the software for: 2+ years ### "A lifesaver for a super unique industry - shoe repair and leatherwork! " May 3, 2022 5.0 Great! Fantastic customer service. Since I started using Geelus all my headaches around custom management and timelines have faded. Highly suggest Pros Geelus is easy to set-up in a super customizable system. We are such a unique industry that there is no 'base price list' to import from anywhere. Geelus allows us to set up new items easily and change them whenever we need. Cons Setting up the printer used to be challenging, but they updated the system so now it's a breeze. Review Source PM Paul M. IT Retail Used the software for: 2+ years ### "Simple & effective" September 26, 2022 5.0 Really good - every time I have has an issue they have resolved right away via IM, team viewer or voice calls Pros Geelus is simple to use but was able to be customised the way we wanted to set up our business. I was able to following their online guide and be set up in a couple of hours. I was able to test out their platform for free as well without any pressure Cons With the flexibility you can set up slightly differently - be good to have a template for items Reason for choosing Geelus Ability to customise and price Review Source IA Iffat A. Owner Apparel & Fashion Used the software for: 1-2 years ### "Problem solver" December 2, 2023 5.0 Overall I'm very happy with Geelus. It's exactly what I was looking for. Pros The system is very convenience and my customers are giving me great reviews about the text messages I send them for their orders. Now my invoicing is very professional, my appointments are automated and customers love the reminders. The entire system is great! Cons The appointment cancellation is not supported yet but they promised it'll be there soon. Review Source Hamid Reza S. Owner Apparel & Fashion Used the software for: 2+ years ### "True Cloud Based Pos" May 23, 2020 5.0 Great support, great software and Easy to use application. Pros I’ve been using Geelus in our store since 2014 and it’s been amazing so far. Cons The setup can improve to be better. It’s a little advance for a alterations or dry cleaners user. Reason for choosing Geelus More advanced platform and ease of use. Review Source AS Andrea S. Owner Retail Used the software for: 2+ years ### "Exceptional!" March 30, 2020 5.0 I would highly recommend this software to other businesses. Pros Design, user friendly, frequent updates, excellent customer service. We are a full service Dry Cleaning store. Geelus is crucial and a key part to our success. We are thankful for the program and appreciate the immediate response time when a question arises from their customer support. I've had the same representative call me and handle all of our concerns for the past 6 years we have been in business. We are family owned so we appreciate talking to the same person all these years. Cons I was able to connect cash register to software initially, but lately it doesn't sync. Review Source mS mark S. owner Retail Used the software for: 2+ years ### "Great for Dry Cleaning, Clothing and Laundry companies" December 1, 2020 5.0 First class. Its literally changed we work for the better Pros This software has made my life so much easier. We are able to run a very smooth operation with great features for the customer, my staff and management tools. Geelus regularly update it features and listens to its customers suggestions. Highly recommended. Their customer service is excellent, often replying to emails in minutes \[SENSITIVE CONTENT HIDDEN\] is a great asset for this company Cons none that i can think of after 4 years!! Reason for choosing Geelus features and benefits the price is affordable for a small business Review Source Laleh H. Accountant Apparel & Fashion Used the software for: 2+ years ### "Highly recommended" October 12, 2018 5.0 Overall I have what I needed. Pros I love the user interface, ease of use and sms followups. Cons So addictive. I cannot really think of any cons. Review Source MH Malreene H. President Design Used the software for: 6-12 months ### "Happy customer" October 18, 2020 5.0 So far it's been working great. Customer service is great and person on the phone is nice and easy to work with :) Pros How it simplify what I do. Geelus makes managing the jobs simple. I've been in the industry for 20 years and I've been using Count Master 4000 on Windows 98. But my windows was crashed and I lost all my 20 years of data! After looking at other programs there were too complex and didn't fully reflect what I do. When I found Geelus, my prayers were answered. It's simplifying everything and makes managing my work a lot easier. I love how calendar shows me everything in a nice visual way! Cons The cons is not having a phone number to call. But so far I've always received a call when I requested it. Regardless now I'm never paying for upgrades or lose my data. Review Source MM Mike M. President Apparel & Fashion Used the software for: 2+ years ### "In a nut shell our customers love it!" January 14, 2021 5.0 Exceptional and nice! We love it! Pros In a nut shell our customers like it, it's top for dry cleaners and it's very easy to track all the orders and zero room for errors. Of course it's easy to use. Cons In their old software there was a tool to track the missed orders which is not yet available on the new one. Review Source EJ Elena J. Owner Consumer Services Used the software for: 2+ years ### "Absolutely Loving it!!! " November 26, 2020 5.0 Geelus has one of the best customer service I've experienced in the last 4 yrs I've been with the company! My questions are always answered and everybody has been nothing but patient and very professional! I've never experienced any time pressure or been brushed of!.. I can only speak of high volume and absolutely recommend this company to any new and old businesses! Pros Easy to use and navigating throughout the system! Cons Getting used from old to new system!... Time will get me up to dated and I have a great team helping me with this new system! Review Source UM Udayalakshmi M. Owner Apparel & Fashion Used the software for: 2+ years ### "Great service, great software" April 18, 2020 5.0 Overall it has been great experience and customer support has been available every time I needed it and really friendly. Pros I just did an SMS marketing to sell Masks for coronavirus and I was flooded with customer calls and I loved it. Great user friendly and customer support. Cons It would have been great to see some videos on each and every functionality but unfortunately, it's only in text format and sometimes I have to reach customer service for more information. Review Source wN walid N. owner Apparel & Fashion Used the software for: 2+ years ### "best software ever for tailoring" June 22, 2021 5.0 awesome Pros technical support is awesome they are on top of evert issue Cons as we enter all items we have no way to count all of them until we print Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.