# Geelus Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Geelus the right Dry Cleaning solution for you? Explore 154 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130695/Geelus/reviews

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Geelus

5 (154)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Geelus

Ease of use

4.9

Customer Service

4.9

## Pros and Cons in Reviews

DO

Damien O

TailorTextiles, 2 - 10 employeesUsed the software for: 1-2 years.

“The software is intuitive, well-designed, and packed with features tailored specifically for tailoring, alterations, and dry cleaning services.“

May 21, 2025

CN

Christina N

Owner and OperatorTextiles, Self-employedUsed the software for: I used a free trial.

“Some of the features are a bit clunky -- the UI isn't the nicest (I demoed a handful of systems).“

April 22, 2025

DO

Damien O

TailorTextiles, 2 - 10 employeesUsed the software for: 1-2 years.

“One of the standout aspects of Geelus is its user-friendly interface—our staff adapted quickly, and training new team members has been a breeze.“

May 21, 2025

nk

nikki k

OwnerApparel & Fashion, 2 - 10 employeesUsed the software for: Less than 6 months.

“The customer service phone quality sometimes is not good.“

May 20, 2024

VM

VIVIAN JANE M

OwnerTextiles, 2 - 10 employeesUsed the software for: Less than 6 months.

“Easy to use and well thought out program for setting up items, prices, customers, and scheduling when something needs to be done. “

November 13, 2025

GS

Gursharan S

DirectorConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“slightly difficult to understand initially, but that has to be every software.“

September 28, 2024

QA

Qurban A

ManagerApparel & Fashion, 2 - 10 employeesUsed the software for: I used a free trial.

“It also saves time by keeping everything organised in one place.“

April 18, 2026

rA

rocio A

Founder DirectorTextiles, 2 - 10 employeesUsed the software for: Less than 6 months.

“The interface, I think i could be nicer and more friendly. And that is not in spanish, my team suffers a bit.“

November 10, 2022

## Showing most helpful reviews

Showing 1-25 of 154 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Hadis J.  
Business Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "Owner / Manager"

August 30, 2018

5.0

Pros

“Geelus is “THE SOFTWARE FOR TAILORS!” Since we started using geelus in 2008 we are truly on top of our business. We know if we have made a progress since the previous year, we know if we need to advertise more, we know which one of our employees are performing better and we’ve never gone back to the pen and paper. I can see the new orders in the system even when I’m driving (although it's not legal anymore;)) We don’t worry about any backups or where the data is stored. IT JUST WORKS. I truly recommend it to all clothing alterations and tailors specially if you are like us an agent for a dry cleaner!

Cons

I can't think of any really. Their original software's full version used to work only on my Mac and PC but their new one works like a magic on my mobile phone and tablet too. We've actually added a new tablet to serve our customers faster. Very cost effective.

Review Source

DC

Donna C.  
Owner  
Retail  
Used the software for: Less than 6 months

### "User friendly system for our team! "

April 26, 2025

5.0

Geelus he helped speed up the running of our shop. It's so easy to use and we can quickly update our prices and add variants.

Pros

The system is very user friendly and easy to learn. There are training videos attached which were a great help.

Cons

Nothing, we love it. If there was one thing I'd like to see in more detail is the end of day report.

Switched from

[Sunrise ITSM](https://www.capterra.com/p/148707/IT-Service-Management/)

Our company decided as a whole the all Franchises would benefit from the switchover and we are delighted they did.

Review Source

ME

Marisela E.  
Manager  
Apparel & Fashion  
Used the software for: I used a free trial

### "Easy to use Program"

March 25, 2019

4.0

I just used this software's Free Trial --- there is definitely a lot of great use and features to running a dry cleaning type business. There were a lot of features that didn't apply to my apparel service business so I decided not to continue using it. For a business with several steps, or processes, including working with others, this software will allow for better productivity.

Pros

You can track most aspects of running your dry cleaning or alterations or service business, including employees, work orders, projects and timelines, charging and receiving payments. I like how you can send emails to your clients. And also you can keep track of employees tasks and how an item is moving along.

Cons

The software was not very compatible with my computer and tablet. The programs shut off during use. Also, I did not like the interface, overall design.

Review Source

PP

Paola P.  
Alterations and Dry Cleaning  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Geelus system "

March 24, 2025

5.0

The experience has been great. The system is easy to use, and it has great features.

Pros

The system is easy to use, you can costomize it to company needs and the team is really helpfull

Cons

At the moment I haven't found anything that I don’t like.

Switched from

[Sunrise ITSM](https://www.capterra.com/p/148707/IT-Service-Management/)

Geelus has better features and is really easy to use

Review Source

MR

Martin R.  
Director  
Retail  
Used the software for: Less than 6 months

### "User Friendly System"

April 1, 2025

5.0

Pros

Very user friendly. An excellent system.

Cons

None. The system allows for very quick learning.

Switched from

[Sunrise ITSM](https://www.capterra.com/p/148707/IT-Service-Management/)

More specific to Dry Cleaning and Alterations.

Review Source

GS

Gursharan S.  
Director  
Consumer Services  
Used the software for: Less than 6 months

### "Very Happy Customer"

September 28, 2024

5.0

Geelus has been a game-changer for my clothing alterations business. As I expanded and began managing independent contractors, I needed a solution that was both reliable and easy to use. Geelus delivered on all fronts! The software has made tracking jobs, payments, and customer communications incredibly seamless. The intuitive interface allowed me to set up everything quickly, and the support team has been outstanding, always ready to help with any queries. It's saved me so much time and hassle, allowing me to focus on growing my business. Highly recommend to anyone in the service industry looking for an all-in-one solution!

Pros

Very flexible. Very good and patient staff

Cons

slightly difficult to understand initially, but that has to be every software.

Reason for choosing Geelus

Very easy to understand. The demo was very easy to understand and impressive. 1/4th the price.

Review Source

AMG

Anne Marie G.  
owner  
Apparel & Fashion  
Used the software for: 6-12 months

### "The Zip Yard Athlone"

April 3, 2025

5.0

Very good experience with Geelus. It allows us to run our business more efficently.

Pros

Geelus is very fast and easy to use. Is can be customised to suit our needs. Its also downloadable on pc, tablet and phone which is very versatile. Love it so far.

Cons

nothing as yet as we adapt it to suit us.

Review Source

MT

Mordechai T.  
Owner  
Retail  
Used the software for: 2+ years

### "Happy Customer "

March 6, 2025

5.0

Pros

Geelus is a clear and easy to use platform

Cons

Nothing I’m really happy with the Geelus software

Review Source

PD

Paulina D.  
Director  
Design  
Used the software for: Less than 6 months

### "Would Highly recommend ! You wont regret it "

May 21, 2025

5.0

Great , Easy & Efficient . Way beyond competition. Great support and Design.

Pros

Layout , Accessibility , Easy to navigate and update Many great features . Extensive reports available

Cons

Not much really , overall great system .

Switched from

[Amelia](https://www.capterra.com/p/200413/Amelia/)

tms was outdated and very poorly managed

Review Source

SZ

Silvia Z.  
Manager  
Textiles  
Used the software for: Less than 6 months

### "Exellent Software That Makes Our Workflow Smoother"

July 22, 2025

5.0

Pros

What I liked most about Geelus is its intuitive interface and how easy is it to manage bookings and communication in one place.

Cons

There isn't much I dislike about Geelus, but if I had to mention something, it would be that some of the more advanced features can take a bit of time to learn at first.

Review Source

LW

LeVernon W.  
Owner, Seamstress  
Apparel & Fashion  
Used the software for: I used a free trial

### "What I Needed!"

July 4, 2023

5.0

Pros

I am a one-person home-based business and I love that Geelus gives me the ability to automate many of the tasks I was doing manually such as scheduling and confirming bookings, sending order completion s and messages and sending invoices.

Cons

I would love it if Geelus could integrate with my Google calendar.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Calendly](https://www.capterra.com/p/148036/Calendly/)

To use one app instead of two; to automate my invoicing process.

Review Source

GS

Gurjot S.  
Director  
Apparel & Fashion  
Used the software for: 6-12 months

### "Overall great software to use"

December 12, 2024

5.0

Pros

Easy to operate and good customer service

Cons

Everything is perfect. There is nothing to worry about.

Review Source

JG

John G.  
Manager  
Textiles  
Used the software for: Less than 6 months

### "Great Software"

November 8, 2024

5.0

Pros

Excellent customer service, great program interface.

Cons

It's price is high but considering the effort that put in the software, we think its worth it.

Review Source

MH

Martine H.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Best Clothes Alteration Software"

September 21, 2020

5.0

The experience from day one was very professional. The service level is exceptional.

Pros

The software is extremely easy to use and very flexible in what you want your staff members to access and what not. We have been using the software for about 5 years now and the support from \[SENSITIVE CONTENT HIDDEN\] has been fantastic. Despite the time difference, he always responds immediately and deals with any issues quickly. Our staff find it very easy to use and love tracking their own individual production to keep an eye on their targets. Improvements are made on a regular basis making the software more and more versatile. The new booking system and calendar gives you a great snapshot of all your bookings allowing for better control. Management reports are very good and we look forward to an upgrade to consolidate all the sales from all the branches in one place. I highly recommend geelus, its the backbone of our business and we could not do the job we do without it.

Cons

I would not really say its a con but when you initially set up the software to your specification, it is a bit daunting but with \[SENSITIVE CONTENT HIDDEN\] help, it becomes very easy and now I consider myself an expert.

Review Source

AG

Ariss G.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "A lifesaver for a super unique industry - shoe repair and leatherwork! "

May 3, 2022

5.0

Great! Fantastic customer service. Since I started using Geelus all my headaches around custom management and timelines have faded. Highly suggest

Pros

Geelus is easy to set-up in a super customizable system. We are such a unique industry that there is no 'base price list' to import from anywhere. Geelus allows us to set up new items easily and change them whenever we need.

Cons

Setting up the printer used to be challenging, but they updated the system so now it's a breeze.

Review Source

PM

Paul M.  
IT  
Retail  
Used the software for: 2+ years

### "Simple & effective"

September 26, 2022

5.0

Really good - every time I have has an issue they have resolved right away via IM, team viewer or voice calls

Pros

Geelus is simple to use but was able to be customised the way we wanted to set up our business. I was able to following their online guide and be set up in a couple of hours. I was able to test out their platform for free as well without any pressure

Cons

With the flexibility you can set up slightly differently - be good to have a template for items

Reason for choosing Geelus

Ability to customise and price

Review Source

NJ

Nick J.  
Manager  
Apparel & Fashion  
Used the software for: 2+ years

### "Powerful tool for managing any business"

January 21, 2020

5.0

My overall experience with Geelus has been excellent so far and I truly appreciate it.

Pros

I have been using Geelus for about 11 years while managing prestige alterations and I should say it rocks! The support is amazing, the staff are nice and friendly and right to the point. I used to use their old software till last year and switched to their new one. Now, not only it automatically sends text messages to the customers, if we don't get a chance to do the job on time, we can send another message to delay the collection day or for anything else. I love the flexibility of their new app a lot and of course using it on iPad is really cool!

Cons

If it was 10 years ago there might have been some cons but nothing I can think of now. Specially since I switched to their new app, because of the new referral system it's bringing us heaps of customers and builds the relationship upfront.

Review Source

SS

Suzan S.  
Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "Amazing Service"

November 23, 2022

5.0

I have used Geelus since it began Over 10 years ago. I have watched it grow and tell everyone I know to use this system

Pros

Ease of Use. Clear and precise. All of my staff have no problems.

Cons

Nothing to not like. Its great! I cannot fault this software

Reason for choosing Geelus

Cant beat the system, the service and the Help desk support!If I have an idea or a suggestion to improve or change it my ideas are listened to. I love that!

Review Source

Hamid Reza S.  
Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "True Cloud Based Pos"

May 23, 2020

5.0

Great support, great software and Easy to use application.

Pros

I’ve been using Geelus in our store since 2014 and it’s been amazing so far.

Cons

The setup can improve to be better. It’s a little advance for a alterations or dry cleaners user.

Reason for choosing Geelus

More advanced platform and ease of use.

Review Source

AS

Andrea S.  
Owner  
Retail  
Used the software for: 2+ years

### "Exceptional!"

March 30, 2020

5.0

I would highly recommend this software to other businesses.

Pros

Design, user friendly, frequent updates, excellent customer service. We are a full service Dry Cleaning store. Geelus is crucial and a key part to our success. We are thankful for the program and appreciate the immediate response time when a question arises from their customer support. I've had the same representative call me and handle all of our concerns for the past 6 years we have been in business. We are family owned so we appreciate talking to the same person all these years.

Cons

I was able to connect cash register to software initially, but lately it doesn't sync.

Review Source

lC

luigi C.  
Tailor  
Consumer Services  
Used the software for: 2+ years

### "Geelus is great for your business."

February 17, 2022

5.0

Pros

keeping everything organized and up to date with orders coming in and going out. customers love the text messaging alert feature when orders are ready.

Cons

geelus is always updating the program to make better and easier use for everyone

Review Source

JM

Jeremy M.  
Founder  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Amazing software coupled with an outstanding staff "

August 6, 2019

5.0

My overall experience has been extremely pleasant. The team has the best customer relationship manager out there. He makes sure to get all my questions answered. He is responsible and extremely responsive in meeting deadlines and solving urgent matters.

Pros

I love the simplicity and use of Geelus and also the fact that is in the cloud. The team continues to push out new features and I like that the system continues to evolve, as my business does. Coming from tailormax (which is outdated and terribly run software), I appreciate that the Geelus software is new and cutting edge. They understand the needs of their customers and will go to great lengths to achieve their happiness and satisfaction. The system is very easy to use once you get set up properly.

Cons

I think the software can continue to get more advanced but I am absolutely confident that the team at GEELUS will do what it takes to get there. I am looking for more management and oversight ability across my multiple locations. More advanced reporting as well.

Review Source

HT

Hanh T.  
Stylist  
Apparel & Fashion  
Used the software for: 2+ years

### "User friendly"

August 25, 2020

5.0

I have love using Geelus as its easy and straight forward i rarely need to call for support but when i do its quick service and any problems or queries i have are solved pretty much instantly.

Pros

Straight forward and easy to use and understand. It has all the tools I need to run my business.

Cons

I am still getting used to the new software so at the moment i am just disliking the icons. For example the check button is not as obvious as the previous version.

Reason for choosing Geelus

It was more value for money and had great customer service

Review Source

jaB

jo ann B.  
Operational manager  
Apparel & Fashion  
Used the software for: 2+ years

### "great service from my service people give 100 ++++++"

August 17, 2019

5.0

On a scale of 1-10 I give Geelus a 20!

Pros

We've been able to do credit cards, used the excel exports a lot. This is to help me keep track of all employees time logs as well as knowing who is doing what. I've been using their old software and now that I switched to the new one, I'm really happy.

Cons

The payroll system for the new one VS the old one, does not yet help with Nevada state regulations. I have 3 shifts and I need to manually log out staff.

Reason for choosing Geelus

No other alternatives.

Review Source

sadaf K.  
stylist  
Apparel & Fashion  
Used the software for: 6-12 months

### "The best software ever "

March 11, 2020

5.0

Great experience so far.

Pros

It's easy to use, learn and I enjoy working with it everyday. I like how easy it is to serve the customers and making sure jobs are done on time before the customers come to collect. The receipt is what it should be and in general I'm really happy.

Cons

IMO, the only thing missing was the quote feature and it has been added literally 2 days ago.

Review Source

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