ZipRecruiter

ZipRecruiter


4 / 5
3249 reviews

Who Uses This Software?

Over one million businesses, of all sizes, have used ZipRecruiter to find top talent.


Average Ratings

3249 Reviews

  • 4 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • ZipRecruiter
  • www.ziprecruiter.com
  • Founded 2010
  • United States

About ZipRecruiter

ZipRecruiter is a leading online employment marketplace. Unlike other job boards, ZipRecruiter doesnt rely on candidates searching for your job. Instead, its industry-leading AI matching technology finds the best matches for your job and invites them to apply. The benefits? More quality candidates and reduced time to hire. In fact, 80% of employers who post on ZipRecruiter get a quality candidate through the site within the first day.


ZipRecruiter Features

  • Assessments
  • Background Screening
  • Candidate Tracking
  • Internal HR
  • Interview Scheduling
  • Job Board Posting
  • Onboarding
  • Recruiting Firms
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Workflow Management
  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Lifecycle Management
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruiting Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management
  • Application Management
  • Billing & Invoicing
  • Built-in ATS
  • Discount / Package Management
  • Employer Accounts
  • Job Management
  • Job Marketplace
  • Matching Engine
  • Resume Posting
  • Resume Search

ZipRecruiter Reviews Recently Reviewed!


For me, ZipRecruiter features stand out and rise above the rest.

Jun 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Like most job search sites, ZipRecruiter has the expected features for filling out a profile and uploading a resume. It does, however, have some really great standout features. The tailored suggested job notifications seem to really be in line with the types of positions that are appropriate based on recent searches or key-words. Far too often job alerts from other job search sites are a bit or way off-base from what the intended search goal is. The feature I like best is the notifications that alert you if your resume has been viewed, or if a viewer has given a thumbs up. Additionally, the metrics offered when a resume is viewed multiple times is great. For example, an alert may say "Your resume was viewed a second time - only 25% of applicants have a second view." I think this helps applicants keep a positive outlook and return to using the product. With other job search sites, after sending a resume, you are left in the dark. To top it off, this information is available whether you use the website or the ZipRecruiter mobile app. I use the Android version of the app, and the ZipRecruiter notifications are notifications I look forward to.

Cons: ZipRecruiter offers quite a full-featured job search product, and it is my favorite. If there was an area for improvement, I would say it is the references section. It would be nice to be able to either link to existing references and carry them over (for example via Linkedin) or copy and paste a reference with contact info for verification as an additional option rather than only having the option to ask for a reference.

Overall: I am still evaluating the benefits, however, based on the features I have seen so far, and the ease of use - compared to the rest, it is currently the goto job search/employment application.

Not as helpful as I thought

Dec 30, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
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Extremely
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Pros: ZipRecruiter is easy to use and it does provide a decent amount of employment opportunity postings.

Cons: My biggest issue with ZipRecruiter is the reliability of the employment opportunities listed. Many times I have seen job postings and clicked on them only to find that they were actually misleading staffing agency postings that were posted in order to lure people into applying for a job that did not exist. Also, I did often find job postings that did not fit within the search range that I had put in as far as the date of the job posting was concerned.

Overall: While zip recruiter did help me find many job postings, the postings that came up in my searches did not always apply to the position that I was looking for nor did they necessarily apply to the search dates and I was therefor often shown postings for jobs that were more than a month old and would likely not even be available anymore. The site was not nearly as helpful in finding a job as I thought it would be.

Vendor Response

by ZipRecruiter on January 02, 2019

Hi Amanda,

Thank you for the time you've taken to provide us with your valuable feedback. We're sorry to hear of any less than pleasant experience while utilizing ZipRecruiter for your job search.

We do aim to provide our job seekers with the most relevant search results possible. Our dedicated customer care team would be happy to provide some helpful tips to get the most out of your job seeker profile!

Please feel welcome to email us directly at support@ziprecruiter.com at any time.

If you feel you have come across a job ad that may be against our terms of use, please contact our Trust and Safety team directly at trustandsafety@ziprecruiter.com. They will look into this and get back to you regarding these matters.

We wish you the best of luck on your job search!

Kind Regards,
Tier III Support

Not a Great Return of Investment

Dec 13, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Extremely
Likely

Pros: As a company, we needed to hire employees who had experience in our industry and we needed to hire quickly. I turned to ZipRecruiter for assisstance. At first, it was great. Customer service walked me through everything, made suggestions, helped to edit our ad and make it available to relevant areas and varying states. We were given several options as far as cost and we felt confident on the prospective employees we were hoping to recruit. At first glance, ZipRecruiter seemed to be a good route for finding employees.

Cons: When we were talking to the ZipRecruiter representative, he gave us many options on locations to post our ad, and varying costs of length of time it was going to be available. He was a salesman. He was trying to sell us on some grand plan that would span several regions, being able to post several jobs, and offer all these options. However, as a small company, we weren't looking for some novelty recruiting process with all the bells and whistles. I told him exactly what we needed and the budget and it suddenly turned to a different tone of conversation. We decided on a plan and went from there. While setting up our available position, I was able to set up screener questions to help narrow down candidates. I have done previously with other recruiting sites and knew exactly what questions I needed to ask. To my dismay, the ZipRecruiter rep kept changing my questions! I would change them back to find that they have once again been edited. Upon that, I was displeased with the response I got of applicants and didn't even end up making a single hire. I turned to the other site we have typically hired through and had much more success.

Overall: Overall, I wasn't happy with the process or the lavishness of ZipRecruiter and didn't feel I got any kind of return on the investment I made with them. Granted, the position we were trying to fill is very specialized, but I have had better luck with other sites that weren't as expensive.

Vendor Response

by ZipRecruiter on December 15, 2018

Hi Lindsey,

Thank you for taking the time to provide your feedback as it is greatly appreciated. I know how important it is to make those hires (specialized position or not) and apologize if you weren't able to do so using our system.

If we ever have the pleasure of assisting you with your hiring needs in the future, I would be happy to personally assist you. Please reach out to me personally at support@ziprecruiter.com with the subject "Attention Maxcine" and I can make sure you are set up for success.

Maxcine
Assistant Supervisor

Decent alternative to free job sites, but pricey

Feb 07, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: ZipRecruiter posts to dozens of different job sites. It also had a pretty intuitive and easy to use dashboard. I will say the quality of candidate typically was a little better than most of the other sites we used. Actually, I found one of my best employees there. However, don't expect to get overwhelmed with quantity; this is a quality play. I wouldn't say it has a lot of unique or unusual features, just that it was easy to use.

Cons: Even with our paid account, we only got one user. So department managers found it hard to use because they had to remember another login that wasn't theirs. Ultimately, the utilization by our managers was low, and because it was paid, we decided it wasn't giving us a good return and cancelled it, because it was paid based on account subscription, not usage or how many jobs you posted, which could be a good or a bad thing depending on your organization. However, if your organization has HR do everything, then this shouldn't be a problem. It might just be a problem for SMBs where hiring is more decentralized.

Overall: It was a helpful extra hiring tool for our department, but without utilization by the entire company we couldn't justify the expense.

Vendor Response

by ZipRecruiter on February 12, 2019

Hello There,

Thank you for submitting this review, as your feedback is important to us! We understand the importance of being cost effective & I want to let you know that we do have several free features to aid you in your hiring process. Some of these features help improve your visibility to get you in front of a larger audience. Our plans are set up with reusable job slots, which allow you to post several times in the month depending on your hiring needs & you are always able to add new users to your account to make it easier for other employees to access. We would be happy to tailor a plan for you that fits your hiring needs & stays within your budget & if we ever have the pleasure of assisting you with your hiring needs in the future I would be more than happy to help walk you through our free features to improve the performance of your job ads. If you need further assistance please contact our Customer Success Team at 877-252-1062 (24/7)

Kind Regards,

Katie Tier III

Good, but could be better!

Jun 27, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The 1-click apply is a nice feature. I love that there is an app for the phone available. ZipRecruiter has teamed up with Google and ADP to allow the best possible results for job seekers and those needed to hire.

Cons: Suggested jobs show jobs that (in job title) list keywords that do not exist in my resume (example: engineer). Jobs dismissed previously return when you search again. There should be an option to exclude jobs previously dismissed. Jobs I have already applied appear in suggested jobs, and it is not until I click on "1-click apply" that I then see "You have applied". There should be a feature to "tag" the jobs you have applied 1) at the company website or 2) from another job board (LinkedIn, indeed, etc,...). I do not want to be applying to the same role from multiple jobs, and most companies and/or recruiters post everywhere. On the mobile app (android), the jobs without the 1-click apply have issues loading the job description. I would like to be able to review the description, and then save the jobs I am interested in for when I can get to my computer and apply.

Overall: I like this software, but it could be and needs to be so much better. I get prospective job listings, but then those same jobs are also listed on all the other job boards too.

ZipRecruiter Platform

Sep 25, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: ZipRecruiter is one of the easiest platforms to use to help you browse and post employment opportunities. The design of the landing page is easy to navigate, making the process smooth. It also allows you to chat with a recruiter, which is an awesome perk to have as a job seeker. Many career websites do not have this option. Another great option that is accurate based on the information inputted by a job seeker is the customized jobs tab-specific to each person's skills and career interests. Overall, this is an awesome platform!

Cons: The software is great. The only downside to ZipRecruiter is that sometimes it has old job postings that are expired. The company needs to do a better job at ensuring that the job postings are active and not filled to prevent candidates from wasting time on job applications.

Overall: ZipRecruiter will provide you with jobs and employment options based on your career preferences. Having the ability to input information and have a software generate potential job matches for you is a great resource to have and makes the process more friendly and efficient. The live notifications about when your resume or application is being reviewed by a recruiter or a hiring manager is functional and helps you put your mind at ease!

ZipRecruiter helped us to find qualified candidates for the tech jobs that we were looking to fill

Aug 07, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: ZipRecruiter offers a very easy-to-use user interface with more robust functionality than any of the other job posting services that we have used. It was very simple to develop professional job listings, and the ability to copy existing postings and edit them to make other similar postings was very valuable for us. Their site search functionality is excellent and provides multiple filters to narrow down your list of potential candidates. Their suggested candidates and email notifications worked very well to proactively notify us of potential new candidates for our open positions.

Cons: The pricing is quite expensive compared to similar services, although the advanced features help to offset come of the increased cost by saving time looking for candidates. We received more unqualified candidates applying for our positions than we did with other similar services, which I assume is a result of how easy they make it for users to apply for jobs. The resumes that we received were in a variety of formats and file types, making it difficult to quickly compare potential candidates.

Overall: ZipRecruiter helped us to fill our open positions more quickly and easily than other similar services that we have used. Their pricing is more expensive than almost all similar competitors, but they also provide a better service, which saved us time and helped us to fill positions more quickly, thus offsetting some of the increased costs. If you are looking for highly-skilled applicants and/or applicants with very specific skillsets, then ZipRecruiter is probably your best bet because of their more advanced job criteria settings and search filtering options.

Too Much Noise and Not Enough Quality

Feb 08, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: ZipRecruiter is easy to use in general, and it's intuitive for novice HR professionals, which is great.

Cons: The vast majority of resumes we receive from ZipRecruiter have nothing to do with our job posting, don't meet the minimum requirements, and are from all over the country even if we specify location. It felt like constant spam mail and a waste of resources. Not to mention, ZipRecruiter is incredibly expensive versus other recruiting tools.

Overall: I appreciate the volume of people that can see a posting, and for that reason, it can be an effective way to get a lot of applicants. However, most of the applicants are in no way relevant to the position, and we have never successfully hired a candidate from ZipRecruiter. It's not the worst tool out there, but it takes a lot of additional time and resources to wade through the junk.

Vendor Response

by ZipRecruiter on February 12, 2019

Hello,

Thank you for submitting this review, as your feedback is important to us! I'd like to apologize for your experience of receiving candidates that did not fit your hiring needs. We know how important it is for you to make those hires efficiently & in a timely manner & we are sorry to hear that you were not happy with your results! Something we always recommend is adding screening questions to help auto-filter & to use our rating tool to improve our matching algorithm. There are a few free features that we provide to help improve the performance of your ad. We always recommend social media integration to widen your audience. If we ever have the pleasure of assisting you with your hiring needs in the future I would be happy to personally walk you through those additional features to help filter & optimize. Please reach out to me personally at support@ziprecruiter.com with the subject "Tier III" & I can make sure you are set up for success.

Kind Regards,

Tier III Support

Capterra loader

Want more candidates? Use Ziprecruiter!

Aug 18, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Ziprecruiter is one of the job posting websites where we put the job openings we are recruiting for. What I like most from Ziprecruiter is the easy process they've provided to recruiters like us in posting job ads.

Ziprecruiter is also very famous to job seekers so once we post our job openings there, we got a lot of inbound candidates.

I also like the email notification that I receive from Ziprecruiter whenever I receive inbound candidates because aside from providing you the summary of the application or the candidate, it also attaches the candidate's pdf or word resume.

Cons: What I least like about Ziprecruiter is its basicness. It is not timely to millennial job seekers now. I hope Ziprecruiter update their job posting database so that we can add design and catchy colors to our job postings rather than sticking to the normal boring job postings.

Overall: Overall, Ziprecruiter is a great tool that helps us in our recruitment efforts. It drives more inbound candidates, and is a good addition on top of sourcing and outreach of candidates. Let us remember that not all candidates are on LinkedIn, and with that, we still need the help of Ziprecruiter.

Capterra loader

Easy Job Board to use as an employer

Mar 12, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like that this job board lets candidates see a company logo bubble for each position. When it comes to marketing jobs, being able to see the company logo is very important and can be the difference between recognizing a company and applying for a position versus not applying for the position at all. Adding company description, job title and compensation to a job posting is incredibly easy and user friendly.

Cons: My biggest complaint is that there aren't more options when it comes to posting compensation. In some cases I would like to add additional information like a figure for potential bonus or a figure for an average commission. My other complaint is the ZipRecruiter almost makes it too easy for candidates to apply for jobs. People are applying for jobs without actually looking at what they are applying for. This is a pro and a con to some. Having the 1-click and apply method sometimes doesn't do me any good when looking at candidates because I know a majority of these people didn't actually take the time to look at the job description and its requirements.

Capterra loader

ZipRecruiter is the best job board out there!

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: I have been using ZipRecruiter as one of my alternative sourcing tool in recruiting. ZipRecruiter makes it easier for me to finish the candidate search, because once you post your job opening in ZipRecruiter it will open a great door to receiving a lot of candidates.

ZipRecruiter is very helpful because some great fits doesn't have any linkedin accounts so ZipRecruiter enabled me to connect with them.

What I also like about ZipRecruiter is the ability to indicate a follow up question to the applicants by just merely provisioning it on ZipRecruiter which is every helpful for me in avoiding phone interviews to prospect candidates - saves my time!

Cons: I don't have anything negative to comment regarding ZipRecruiter. Maybe one that they can improve on is putting templates or design that those who are subscribed on their platform can make their job posting nice and compelling!

Overall: If you are having time in recruiting IT or Executive positions, ZipRecruiter is the best companion to guide and help you!

Pricey, With Near-Immediate Responses

Nov 27, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: The brand recognition is hard to top. ZipRecruiter advertises a lot, so the workforce is aware of it and using it. I use a few boards simultaneously and Zip definitely gets the most activity. The design is also easy to use and friendly to look at.

Cons: If you're a smaller operation with infrequent/limited hiring needs then Zip is expensive. The relevance of some applicants is also way off sometimes, so certain ads will have 100+ applicants and 1/2 of them will have nothing I'm looking for. My most recent example is in recruiting licensed salespeople but receiving a ton of resumes from people on the admin side of the business we're in. Those applicants are totally irrelevant to my ads because they have not sold before and cannot sell while unlicensed. It just gives me more work to do sifting through irrelevant applications.

Overall: If you have a need for 3 or 4 ads running year-round, then go for it. If you are on a tight budget or hire infrequently, go with a cheaper option first and maybe save money if your industry has enough talent available.

Capterra loader

ZIPrecruiter has become one of the better online job sites

Dec 06, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: ZIPrecruiter is easy to use both from the employer perspective and the job searcher. It has taken the model of Monster and Career Builder of old, kept the good - discarded the bad, and today represents one of the better options out there whether you are hiring or trying to be hired. . As an employer, you will get a lot of results so stay organized and efficient to maximize the tool.

Cons: The characteristics that make ZR so good are the same things that can make it difficult to manage. Ease of use for employee-hopefuls allows them to sling out resumes at a record speed. This can create feeling overwhelmed with the process and if you aren't careful, you will find yourself moving through resumes just to finish. For job seekers, you may feel like you got a lot of resumes out but quantity may not trump quality.

Overall: As an employer, knowing that we would be getting about 3 times the # of resumes as we would usually gave us a better chance of finding the right candidate if we could give each resume the time it deserved.

Capterra loader

More inbound candidates? Try ZipRecruiter

Aug 17, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: We are using ZipRecruiter in our company since it gives us a steady stream of inbound candidates. Sourcing on LinkedIn, and sending outreach emails to candidates are a good deal since by that process we have already screened the candidates. However, not all candidates are found on LinkedIn. Almost half of interested candidates that we process for our company openings especially in our Executive Search arm are from ZipRecruiter.

I like the functionality of ZipRecruiter that you can include qualifying questions to your job posting. It is like a first line of defense to weed out unfit and not really interested candidates.

Cons: The only bottleneck I have with ZipRecruiter is that the templates for posting are cynical. You can't really incorporate much design that will make the job posting interesting.

I hope ZipRecruiter steps up its game, and be mindful that most job hunters now are millennial, and they need to ramp up in terms of being responsive to the modern candidate pool

Overall: ZipRecruiter is a great help for all our recruitment needs. ZipRecruiter is best used for executive positions but downplays its essence in terms of rank and file recruitment.

Capterra loader

A great find for job hunters!

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The One-Click Apply feature is my absolute favorite! Job Applications are laborious at times. Filling in the same information repeatedly can be so draining. One-Click Apply makes job applications seamless! I also felt like there was a healthy volume of jobs to choose from, second only to Indeed. Zip Recruiter was a large part of my life during my job search. I am thankful for it.

Cons: Unfortunately, I had several issues with my resume saving properly. Sometimes when I would apply for a job, I would have to use my zip recruiter resume and not my own resume file and it did not always save properly. When applying for a job, your resume needs to be very polished. I was sometimes concerned that my resume might have formatting issues when applying with Zip Recruiter.

Overall: My overall experience with ZipRecruiter was a great. I recommend it to people all the time. The One-Click-Apply feature is a great bonus. ZipRecruiter is definitely an asset for anyone job-searching these days. A great resource!

It has it's moments

Feb 12, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Overall it's a decent software. It's easy to navigate and it's pretty intuitive to use. It's better I think if you are looking for a job than posting a job. There are lots of jobs posted so again if you are looking for work then it's great.

Cons: As someone posting jobs, there was a huge price increase that caught me off guard. There's lot of competition as an employer as there are many similar jobs. And from the flip side, when looking for working there are lots of nonsense jobs that could even be a scam...so just proceed with caution.

Overall: With this kind of program, there's nothing that is perfect...it comes with pros and cons. Overall i think it's good...not great, but for a low price service it's pretty decent.

Vendor Response

by ZipRecruiter on February 14, 2019

Hello There,

Thank you for submitting this review, as your feedback is very important to us! We are always looking to improve the experience of both employers and job seekers and your feedback is what helps us most. We are sorry to hear that you did not have As for the pricing, we are always able to tailor a plan that best suits your hiring needs and fits within your budget. If we ever have the pleasure of assisting you with your hiring needs I would be more than happy to help set you up for success. Please email support@ziprecruiter.com and title the email "Tier III Katie".

If you need further assistance feel free to contact our Customer Success Team by calling 877-252-1062 (24/7)

Kind Regards,
Tier III Support

ZipRecruiter: Decent Recruiting Tool

Jan 28, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: ZipRecruiter expands your recruiting network to access more candidates. It is easy to use, similar in structure to other recruiting tools, and provides an additional set of candidates.

Cons: ZipRecruiter does not have the broadest reach, and often the candidates are not quite relevant in my industry. Its user-base is a bit too broad, so you will receive many candidates applying to jobs that are not experienced with the right background.

Overall: Overall I think ZipRecruiter is a fine way to supplement any additional recruiting tools, but it's best to use one platform that pushes to ZipRecruiter to ensure you have the broadest reach without having to switch among many recruiting tools.

Vendor Response

by ZipRecruiter on January 29, 2019

Hello Alexander,

Thank you very much for taking the time to review ZipRecruiter, as your feedback is important to us! We are glad to hear that you had an easy time navigating our site & that we provided you with some quality candidates. We are sorry to hear that you received a larger pool of unqualified candidates. Although our system does work to identify the best-matched candidates for your job, there are other tools that we encourage all customers to take advantage of to help better their chances of finding the right candidate as well as filter out those who are not a good fit. We also provide free features to help increase your visibility, such as social media integration & job optimization. We want you to be able to make those hires efficiently & we understand how frustrating it can be to make the perfect hire! Our screening questions are a great way to filter. Please contact our Customer Success Team if you have any questions by calling 877-252-1062 (24/7)

Tier III Support

Capterra loader

Quality Site For Quality Careers

Feb 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Zip Recruiter is almost like a plug in play site. That's because it is such an easy program to use, and there are step by step instructions to guide you. What I like the most is the quality of the site. Post a resume, it uploads and populates. Then you follow the prompts and fill your information in, and before you know it, recommendations are coming in.

Cons: There really isn't anything I found unfavorable about Zip Recruiter. It's simple and time efficient.

Overall: You can actually find high quality applicants with this site. I am on it every day matching my skills against other job seekers. It helps me by identifying the skills needed to do a certain job. Do I have the preferred skill set the company is looking for? If not, do I want to learn those skills, so I'm ready for the next opportunity? The program also encourages you as a highly qualified applicant, to put in for the job. I use it to match my skills and abilities, against open opportunities. It works seamlessly.

Constantly Improving and getting better!

Jan 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Comments: Overall, I really enjoy Zip Recruiter and I am happy that I have this tool in my arsenal!

Pros: In the few years I have been using Zip Recruiter to post jobs I have found the job board has really stepped up their game and improved ways to source candidates! In my opinion, they are getting better than Indeed - I am very impressed with the services we pay for. Of all the things that make this worth using and recommending - the customer service and market insights their team offers to be ensures success all around!

Cons: The biggest con that I can identify is pricing - it is expensive, but we do procure a number of candidates from this job board. You are paying for a lot of great things though - for the right price you get to use boosts (which can be hit and miss) access to a resume database and again their super knowledgeable and helpful recruiting experts.

Easy to use job search engine

Jul 14, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Some of the things that I like about ZipRecruiter are that as a job seeker, it is very easy to create a profile and the system ensures that it matches your profile against matching jobs. I think it has some of the better job matching mechanisms in place to be able to search for matching jobs that relate better to your skillset and experience. I also like the feature of one click apply in which you can apply for a position without filling in additional details as long as you have the requisite details in the your past job history and profile. The notification and alert tools available when a job is posted that match your profile is also good.

Cons: The experience of using of the website seems to be heavy and the general navigation of the system is not an intuitive as I would have liked. Also, it would be great if there was a follow up mechanism available when you apply for a job as there is latency in the current status of the openings and what is displayed on the website. If a resume needs to be updated on the website, the process is slow and not very responsive.

Overall: Job Matching criteria is pretty refined in the system and that helps in you being matched with the right opportunities and explore relevant openings. The process to apply for the jobs is also pretty smooth and helps ensure that you are aware of the latest openings matching your skills and experience.

Pricey and not always efficient

Feb 02, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: The ability to create a pre-screening survey that can automatically disqualify candidates

Cons: 80% of the quality/caliber of candidates didn't match what we were looking for. Candidates are able to apply with resumes that hadn't been updated in over a year.

Overall: Overall, it can be a useful tool for finding new employees. The pre-screening is very helpful, and it is pretty easy to and quick to move through and rate candidates. I appreciate that there are 3 options for rating (yes, maybe and no) as that allows you to reconsider the maybes at a later time. I do think it's a bit pricey given the quality of candidates. We might have 100 people apply for the job, maybe 14 are a good fit/match.

Vendor Response

by ZipRecruiter on February 05, 2019

Hello,

Thank you for submitting this review, as your feedback is important to us! We are sorry to hear that you received a larger pool of unqualified candidates during your time with us. We want you to be able to make those hires quickly & efficiently & it can be time consuming to find the right hire. We are happy to hear that you enjoyed our screening options & we are happy to hear that you enjoyed all of our features. We definitely understand the need to make those hires while staying within your budget & we want you to know that we are always able to tailor a plan that best suits your needs while saving you money. We hope to improve your experience with us the next time you have hiring needs by making sure you are targeting the right candidates! We hope you made those hires!

If you have any other questions please feel free to reach out to us here at ZipRecruiter and we would be more than happy to assist. (877) 252-1062 (24/7)

Kind Regards,

Tier III Support

If you are a Recruiter, you will love this!

Aug 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: 1. you can use this to source for candidates that you deemed fit with your job opening. You can see candidates' qualification and skills. And can send them email about the job opening that you have. In that way you can get their interest to have their contact information to reach them at

2. You can also have a job posted and let these candidate apply on those posting

3. this application is best used for Light industrial/Commercial jobs

4. you can also see reviews from people who have worked on companies that can be used as a basis for recruiting

5. Subscription for this site is decent.

Cons: 1. Since resumes posted on this site does not have contact information, you have to wait for for these candidates to reply with your reach out

2. Though this site is very useful, it might not be useful with some cities and state

Overall: I can not think of anything I do not like with this site. Overall, it helps job seeker and employer to reach best candidates available in the market.

Good for staffing...

Nov 14, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
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Pros: I liked how wide the reach was. I was able to touch a lot of people in a short amount of time when I worked in staffing.

Cons: It does not screen candidates as well as it is advertised.

Vendor Response

by ZipRecruiter on November 16, 2018

Hello Mac,

Thank you very much for taking the time to review ZipRecruiter, your feedback is very important to us! I would like to apologize for your experience in receiving a larger pool of unqualified candidates. That can be frustrating! We know how important it is for you to make those hires. Although our system does work to identify the best-matched candidates for your job, there are several other tools that we encourage all customers to take advantage of to help better their chances of finding the right candidate and filtering out those who are not a good fit. One of those features being our screening questions. These will help filter out those applicants you do not like. If we ever have the pleasure of assisting you with your hiring needs in the future, I would be happy to help you set these up.

We hope you are able to make those hires soon!

If you need further assistance feel free to contact our Customer Success Team by calling 1877-252-1062 (24/7)

Tier II Support

Good for getting myriad resumes in your inbox, not great at filtering bad resumes

Jul 24, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: There will never be a shortage of resumes to review. Every day that the job was listed as active, we received at least twenty responses. I really like the ability to categorize and filter by quality and reaction. It's absolutely necessary given the volume involved. I have had good and bad resumes through this aggregation site. Hiring quality people is the hardest part of being an employer. Also, we receive a discount offer in the mail or by email more often than we can use it as we are not always hiring. This is good!

Cons: Because this service pulls from a number of other websites, you get many resumes in different formats. I require that the resume be at least in Word, ideally in PDF. I wish we could limit the sources or send an automatic email from specific sources. (I'm looking at you, Yahoo!) I also will not follow up if there are numerous spelling errors or an unprofessional email. Unfortunately, we receive very many resumes that have to be dismissed based on that criteria alone.

Overall: We received so many resumes that it was nearly a job in itself to sort through. We were only looking for one employee but finding good people is difficult. Thus the massive number of responses is quite necessary.

ZipRecruiter Hired!

Aug 29, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: The best thing about this product is how easy it is to get information about a job and post yourself as a person looking for a job. Uploads are easy, it is easy to tag jobs and professions that you are interested in, and its easy to flag jobs that you are not interested in. I like that you can submit your search for different regions, and get realistic results.

Cons: The worst thing is that you cannot separate your searches. If you are like me, where you have a background in one industry but would be willing to change industries it is sometimes harder to get the search algorithm to keep those searches separate. It takes a lot of training and customization to train your platform to understand what jobs to send you, and which you probably aren't qualified for. I also wish that there was better quality control over the types of employers allowed to post on Zip. Several times I responded to an ad looking for someone like me 'an industry switcher looking for entry level X' and ended up with a MLM or some other undesirable company that was not looking for my specific skill set, but more a 'warm body'. This was particularly noticeable when I was looking at staffing recruiting positions or project management positions.

Overall: Despite several false starts and 'bad' postings, I was able to find my current job through ZipRecruiter and I would encourage others to take the time to sort through the riff-raff, because the chances of finding legitimate postings as opposed to Indeed or CareerBuilder (both of which have a lot of spammy postings) is high.

Easy to use but really Phil has not come through for me yet

Aug 07, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Comments: Zip uses an avatar named Phil. I would like to see other avatrs available like a female for females or males who prefer female recruitment managers.

Pros: Very easy to use. You do get automated updates both as a user from the hiring side and also as a job seeker. I have used on both sides of the equation for about 3 years each.

Cons: Job seekers - well, no one has called me saying hey ZipRecruiter worked for me and I fgot a job. It really works better as a recruitment tool but then there is a big drawback. if you are looking for experienced people, they will usually have targeted resumes and zip only lets you store one for their easy 1-click apply. Quite a limiting factor. I as a hiring manager then need to get the person to send the targeted resume or I spin my wheels seakig with a not quite wat I am looking for person.

Fresh leads!

Sep 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: It gives ease to recruiting. Ziprecruiter allows you to do job postings wherein the active applicants will simply apply on your post. In adition, they also have resume database wherein you can do sourcing of candidates. You can filter resumes by entering key words, job titles, and resumes recently posted. Majority of the resumes that you can find here are not on the other job boards. Totally fresh leads.

Cons: Few filters unlike other job boards in the market. Applicants can apply even though they are not qualified. I hate the idea that when you open a candidate's resume, you still need to click view full resume button. It is time consuming because sometimes you will need to wait for the resume to load up. Has lot of things to improve compare to other job boards.

I have hired and been hired with Zip Recruiter

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As stated in the title I have used Zip Recruiter to hire employees and I have also used it to acquire a job. I highly recommend Zip Recruiter for both hiring and getting hired. This is a simple and straight forward for both.

As far as using this to hire employees it is competitive on pricing and had some high quality applicants. We used this to hire an office admin and a developer. I can't remember what we paid but I want to say it was one of the cheapest job recruitment companies. We received over 200 applicants for the office admin position. It is a simple process of scanning through applicants. You can mark the ones you are interested in and the ones you are not.

I was able to find a job on Zip Recruiter from a high quality employer. Finding a job is pretty easy and straight forward. You can search companies, titles, roles, etc. You can be notified by jobs you might be interested in. Once you upload your resume and update your profile most of the jobs you can apply with a one click process.

The application for IOS and Android is one of the best things about this. It was simple to use to scan through all of the applicants and useful to be able to do it anywhere. Looking for jobs on the app was clear and straightforward. It is a clean and well developed app.

Cons: I honestly cannot thing of one thing that I did not like about Zip Recruiter. I highly recommend the product to everyone.

Better than most of the other similar apps

Dec 03, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: The best feature by far is the invitations to apply to jobs that match your criteria. You don't have to spend hours pouring over searches to find a match. The matches come to you. There is also the ability to define why a job doesn't match your criteria to improve future searches.

Cons: The matches don't always take all of the criteria into consideration when sending matches. For example if you don't want to commute anymore but you are currently commuting it takes months for the search engine to learn what is "too far away".

Overall: Overall I've been somewhat satisfied with ZipRecruiter. If nothing else it's a good push in the right direction for matching employees to jobs.

Vendor Response

by ZipRecruiter on December 05, 2018

Hi James,

Thank you for the time you've taken to provide us with your valuable feedback. We're very happy to hear that you've enjoyed our service for job seekers.

We understand that not all matches are a perfect match with location, however, we do aim to provide our seekers with the most relevant suggestions possible.

We welcome you to email our dedicated customer care team at any time, at support@ziprecruiter.com. We are always happy to assist you with your account!

We wish you the best of luck on your job search!

Kind Regards,
Tier III Support

Useful for job searcheh

Jan 08, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: I use ZipRecruiter for job researches related to my expertise. It is free to use for job seekers. One can apply online for some jobs, though ziprecruiter itself. It also informs the status of my applications throughout the process, at the same time provides new job leads.

Cons: Nothing negative to write about ziprecruiter.

Vendor Response

by ZipRecruiter on January 14, 2019

Hi there,

Thank you for the time you've taken to provide us with your valuable feedback.

We at ZipRecruiter do take pride in our user-friendly platform for our job seekers to easily search for and apply for jobs. We're so happy to hear that you've enjoyed your experience with us.

Should you ever need any assistance, please feel welcome to email our dedicated customer care team directly at support@ziprecruiter.com.

We wish you the best of luck on your job search!

Kind Regards,
Tier III Support

Job search streamline

Oct 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The beauty with which the software application streamlines the job search process is amazing. It provides other similar job options that helps me diversify my job search. The suggestion tool is really powerful with zip recruiting. Really easy to navigate the website as well as the app. Since the resume is uploaded the setup time is really low to apply to many new jobs. This makes the job search process really easy, fast and efficient.

Cons: There are a lot of false advertising, fake ads which makes is harder for users to filter through all the junk. The number of email that zip recruiter sends to users is also a large part of that junk. Some of the job suggestion are highly diverse, sometimes diverse to a point that it does not match my interest nor my keywords.

Overall: Overall very happy with the app. Minor glitches while switching inbetween pages and search. The design could be further made simple and the clutter on job search should be removed. Ads hurt the main page as it makes it difficult for the user to find jobs. The job search suggestions is helpful but the suggestions are not as great.

Simple Design, specialized search in technology field, worth a try

Oct 27, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: I used ZipRecruiter heavily just over a year ago as well as here and there occasionally since. Everything I tested was responsive and worked as expected. Would I recommend? If you are in need of employment or employees in the technology fields that ZipRecruiter focuses on the ZipRecruiter is a valid and capable choice. It has a clean design and doesn't get tiresome after putting in hours for you job/hiring search.

Pros: It has a very simple layout/design and intuitive user interfaces. Black, white, and pops of green keeps your attention focused on the information at hand. On the aspiring employee's side of things it is fast and looks clean. The focus on the technology-based fields was what drove me to choose Ziprecruiter. The specialization makes things either on both sides of the equation, in my opinion. Job seekers have fewer listings to sift through with a high percentage of relevancy, whereas, the employers receive applicants experienced in their field.

Cons: Take caution with the inciting scam advertisements that make their way into the listings. (Don't fault them for this one too much. All job boards deal with this to some degree and ZipRecruiter isn't anywhere near the worst.) From my memory I never had any issues on the site other than ones that were of my own doing, such as a messed up resume for a time when I uploaded the wrong file. My biggest complaint is that the algorithm for recommending jobs rarely alerted me of things that caught my eye.

Great recruiting platform for easy to fill positions

Oct 24, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: The free trial software and aggregate method of this software lets you test it out before committing. They are confident in their product.

It is easy/intuitive to use.

Cons: This is a recruiting platform for non-specialty jobs. If you have difficult positions to fill in highly competitive markets such as physician staffing, high level IT positions, cleared professionals, etc., this will not reach those candidates in any meaningful way.

Overall: This platform is an excellent entry level tool and affordable with several price-points to suit your company's needs. They also have an excellent free trial month so you can see what you get. They use (as far as I can tell based on their marketing) an aggregate model where their ad goes to several other sites so you get a decent bang for your buck. I've noticed a lot of marketing on TV and radio lately too, so they are becoming a more household name. If your recruiting/HR sourcing needs feature positions that are standard/generalized but may require some additional exposure, this is a good method with an intuitive platform for posting. However, if you are looking for a new sourcing tool to reach hard to fill positions such as physician recruitment, top tier IT professionals, etc., this will likely disappoint. It is a great product for a recruiting team that isn't a specialty staffing firm and just needs a resource that is cheaper than Careerbuilder/Monster/Indeed paid model.

Capterra loader

A lot of potential and a great idea.

Jan 02, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: I've used this software as both a job seeker and a recruiter. As a job seeker, they really need to do a better job of cutting down the spam and fraudulent job postings. It really decreases their value. People apply to jobs that are either fake or they are sent to another website that just spams them with fake job listings. As a recruiter it is a bit more useful. It allows you to easily post and gives useful updates.

Cons: They have a serious problem with the spam on this website. Not sure how, but they really need to find a way to decrease it.

Overall: I really wish the site was better. Has great potential and a wonderful idea.

Vendor Response

by ZipRecruiter on January 04, 2019

Hi Keytiana,

Thank you for your review as we greatly appreciate your valuable feedback. We're sorry to hear of any less than pleasant experience while utilizing ZipRecruiter for your job search.

We do take the safety and security of our job seekers very seriously. If you have witnessed any suspicious activity on the website, please reach out to our dedicated Trust and Safety team here: https://www.ziprecruiter.com/trust. They will get back to you regarding these matters.

We wish you the very best of luck on your job search!

Kind Regards,
Tier III Support

ZipRecruiter Review

Nov 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like that you can track all of the information about your applicants in one place and create a rating system for them. It is easy to share this information among staff so everyone can have input on candidates.

Cons: There is a tendency for non-qualified candidates to apply for your positions which can be time consuming to weed them out.

Overall: We have found many of our employees using this software.

Vendor Response

by ZipRecruiter on November 16, 2018

Hello There,

Thank you very much for taking the time to review ZipRecruiter, your feedback is very important to us! Congratulations on those hires! We hope they work out for you! I would like to apologize for your experience in receiving some unqualified candidates. Although our system does work to identify the best-matched candidates for your job, there are several other tools that we encourage all customers to take advantage of to filter out those who are not a good fit. One of those features being our screening questions. These will help filter out those applicants you do not like. If we ever have the pleasure of assisting you with your hiring needs in the future, I would be happy to help you set these questions up.

If you need further assistance feel free to contact our Customer Success Team by calling 877-252-1062 (24/7)

Kind Regards,

Tier II Support

Finding great talent? Try ZipRecruiter

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: ZipRecruiter helps us find great talents which are not on LinkedIn. Not all professionals have LinkedIn account, and it is such a waste not to find the best fit because of that. ZipRecruiter bridges people that doesn't have LinkedIn accounts to the opportunities that we are recruiting.

I remembered a time when we are finding the best Manager for one of our LOBs. It seems that all people we are finding on LinkedIn are either not interested to make a move or not really a great fit. ZipRecruiter bridged us to one great candidate, and she's been working here in our company now for more than a year.

Cons: I really don't have anything that I don't like on ZipRecruiter. It is easy to use, and once you post a job, you're gonna get immediately a lot of applicants.

Maybe the best thing that ZipRecruiter can do is to have like a predictive next steps more like a predictive text. For example, I am posting for a Programmer post, and by the language of what I am typing, I hope the system can provide suggestions as to what other skills I will require etc.

Overall: ZipRecruiter is one of the best addition into making a great tandem with LinkedIn in finishing a recruitment task - easy and fast!

Good choice

Feb 02, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: I like to be able to open all files no matter the size.

Cons: It's always asking you to purchase the software over and over even though you purchased it a month ago.

Overall: The software is sometimes difficult to use on certain instances. Mostly, once I open a file, I can't copy the file.

Vendor Response

by ZipRecruiter on February 06, 2019

Hello Hazel,

Thank you for submitting this review, as your feedback is very important to us! I am sorry to hear that you did not have an easy time navigating our site and that you experienced technical issues, that can be pretty frustrating! We do have a team of representatives who are available 24/7 that would be more than happy to help you troubleshoot and walk you through how to navigate our site more efficiently. We hope to improve your next experience with us!

If we ever have the pleasure of assisting you with your hiring needs in the future I would be more than happy to personally walk you through how to utilize our services and navigate our interface a bit better. If you're interested please reach out to support@ziprecruiter.com and title the email "Tier III Katie" and I can get you set up for success:)

If you need further assistance feel free to contact our Customer Success Team by calling 877-252-1062 (24/7)

Kind Regards,

Tier III Support

Convenient Way to Look for a Job

Jan 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use, easy to narrow down searches to find type of job you are looking for, once you start searching the website leads you to specific jobs which are tailored to your qualifications.

Cons: There is a tendency to link you to jobs which you are not really qualified for, you have to do further research after the link is sent to you to see whether this job is really the type of job you are seeking.

The amounts of emails you get can be overwhelming.

Overall: I am trying to look for a part time job. It lets me know the types of positions that are available in my line of work and the basic salary range for this line of work. Overall, I am satisfied with the website. It is a good introduction to a job hunt.

Great Service but a Little Pricey

Dec 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Comments: If you are willing to pay the fees you can find an amazing cadidate but just remember that nothing is free in this world.

Pros: ZipRecruiter is a great company with a great staff to help you out. What we have found is that in hiring professionals for our medical practices it can be expensive to hire using a recruiter. ZipRecruitor is less that a typical recruitor and they have may different candidates to choose from. Everyone that we have interacted with from ZipRecruiter has been very nice and very helpful overall.

Cons: Pricing is the biggest con. It is less expensive than using a standard recruiting service but not by as much as they would lead you to believe. For the free use of applicants you get to see, there are older out of date resumes that are either not looking or never respond to requests. If you are willing to pay you get to see another group of applicants that you will be able to find a great candidate with. Just know that you are not likely to find anyone during your free period and that you need to pay to find a great candidate.

Move Along!

Oct 17, 2018
2/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: My favorite thing about ZipRecruiter, which is a stretch, is how easy it is to sign up to the platform. My review is based from a candidate perspective, and not an employer perspective, but much beyond the ease of signing up, I don't enjoy the platform.

Cons: Everything else. Seriously, I wouldn't recommend this platform to any employer or candidate.

- The emails seem scammy. As a candidate, I get about three emails a day all of which have the same jobs that they sent me yesterday. For some reason, those same jobs never get filled... weird, huh? Not to mention, in the email, they have random things capitalized (super scammy).

- Low quality of jobs. If you're an employer, there are much better job sites out there that don't seem more approachable and better for placing talent into jobs.

So all in all, move along to the next platform. Cough (Glassdoor) cough.

Vendor Response

by ZipRecruiter on October 19, 2018

Hi Dan,

Thank you for your review as we greatly appreciate your feedback. We're sorry to hear of any less than pleasant experience while utilizing ZipRecruiter for your job search.

If you believe you have witnessed suspicious activity on our website, we highly encourage you to reach out to our dedicated trust and safety team to report this. They can be reached via email at trustandsafety@ziprecruiter,com. Or, please feel welcome to visit our web page for this as well: https://www.ziprecruiter.com/trust

Should we have the pleasure to assist you with your job search again in the future, our customer care team would be happy to walk you through your job seeker profile to get the most out of your experience. Please feel welcome to email us at support@ziprecruiter.com with the subject line, "Tier Help" to ensure one of our senior representatives receives your inquiry directly.

We wish you the best of luck on your job search!

Kind Regards,
Tier III Support

Zip Recruiter Resume Stockpilers

Sep 06, 2018
2/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: I found that Zip Recruiter had a wealth of job seekers with the qualifications that we needed. I liked that you could look at these candidates and contact them via Zip Recruiter message portal.

Cons: Candidates list there resume but once they are hired there resume does not come off Zip Recruiter. The pool of qualified applicants is not what it seems. When I contacted these people many were rude and said they had submitted their resume years ago and did not understand why employers were still contacting them.

Overall: I paid per click for what I thought were qualified applicants but I paid to access resumes and contact info for individuals that had no need to be employed at and had long since submitted their resume to Zip Recruiter had found a job. If someone is employed take the resume off your database or have a statute of limitations.

Vendor Response

by ZipRecruiter on September 10, 2018

Hello Karen,

Thank you for taking the time to review ZipRecruiter, as your feedback is very important to us! I would like to apologize for your experience with the applicants you came across within our resume database. Our resume database is compiled of resumes from job seekers that choose to not only post their resume but to keep it posted as long as they would like. They always have the option to remove it after they get hired. Unfortunately, when job seekers are hired some of them do not let our system know- so their resumes may remain on the site.

Luckily, we have a great filter to apply to your search within the database to filter through resumes that have not been updated within x number of days. You can choose the span of time depending on your needs. I would be more than happy to personally assist you with navigating the resume database the next time we have the pleasure of assisting you with your hiring needs.

Kind Regards,

Tier II Support

877-252-1062 (24/7)

Capterra loader

ZipRecruiter

Feb 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: I like most about the software in that it assists in job/career applications, knowing the pay and detailed information pertaining to the job, and job status updates are given periodically. I also like that once signed up within the software and a profile is created most jobs can be one-click applied to, which makes the job searching process quicker and more bearable.

Cons: The least like about the software is still having to apply on some company sites when ZipRecruiter is the "hiring agency software".

Overall: My overall experience with the software is great as I utilize the software to locate and apply for jobs/careers in my area and online jobs/careers as well.

Easiest way to search for a job, by far!

Jan 23, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I LOVE "One Click Apply". I've been searching for a new job and it's SO simple to upload all of your info and your resume and just be able to "click" the button after you've read through the description and know that you want to apply. One night I applied for over 30 jobs in less than an hour.

Cons: I do wish that you could narrow the search down a bit more and that they'd filter some of the jobs more thoroughly. There have been TONS of jobs I've been contacted for that ended up being sales jobs, despite me NOT searching for, wanting or being willing to work a sales job. Some of the job descriptions are very vague and don't mention sales AT ALL, when they're actually very much sales jobs. It's a waste of time not only for me but for the employers who are contacting me.

Overall: My experience with ZipRecruiter has been great! While I haven't found a job quite yet, I currently had numerous leads and interviews scheduled. I'm confident that my next job will be found thanks to ZipRecruiter!

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Not Zippy Enough

Feb 11, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
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Pros: There wasn't much I found acceptable in this software for my previous position as an operations manager for a tree trimming service.

Cons: For our particular field, we didn't find candidates that would meet our needs. Additionally, it seemed like the company continuously sent solicitations, electronic or phone, to upgrade. We weren't going to upgrade since we weren't finding success at the lower subscription.

Overall: Short lived. That being said, I would reconsider using ZipRecruiter for my needs in a company that would be more appropriate for the candidates available within the system.

Vendor Response

by ZipRecruiter on February 12, 2019

Hello,

Thank you for submitting this review, as your feedback is important to us! I'd like to apologize for your experience of receiving candidates that did not quite fit your hiring needs. We know how important it is for you to make those hires efficiently & we are sorry to hear that you were not happy with your results! We always recommend using our rating tool to improve our matching algorithm to drive the most qualified candidates to your ad. There are free features that we provide to help improve the performance, such as social media integration to widen your audience. If we ever have the pleasure of assisting you with your hiring needs in the future I would be happy to walk you through those additional features to help filter & optimize. We can always place you on our "Do not contact" list.

Please reach out to me personally at support@ziprecruiter.com with the subject ¿Tier III" & I can make sure you are set up for success. We hope you make those hires!

Tier III Support

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Quick Apply Guru

Jan 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the one-click application feature! Once you upload your resume and information, there is a one-click feature that is literally only one-click; not click once, confirm details, add extras, etc.

Also, its great that they screen jobs based on your qualifications or experience. This means that they send you opportunities as they come in, you do not have to seek them out or search for them.

Cons: Make sure your resume template is recognized. I had a non-standard word document resume template (a fancy layout), and did not realize that after uploading, the template layout was not recognized and the resume being sent to potential employers blanked out all my contact information! Employers were receiving resumes with no name, email or phone numbers on them.

My fault for this one I think, but still happened nonetheless.

Overall: Considering the current job market, ZipRecruiter has been an amazing tool in getting applications put in quickly.

Its fairly priced, but increase your employee staff quick if your hiring

May 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This program lets you create a very specific add to post for possible new hires, You can thin out the unqualified or less skilled applicants and customize your add with specific questions, expectations and scope of work, if applicable. People have to answer to your criteria when they reply back so you only interview the specific group of people that answer your ad with the information your looking for. It also allows you to have more than one of your staff have access also, so they may review incoming applications as well.

Cons: I think if it had a better way to strain the junk and unwanted ads from entering my inbox with real applicants, so I dont have to delete them all the time would make it that much better. If you are new to using this software it will take some practice until your a pro at manipulating your ads into the perfect way that you want them to look.

Overall: i think Ziprecruiter could definetly help you to expand your employee base if that is what you are looking for. I print out stacks of leads that have replied to my ad almost on a daily basis, than I have the receptionist call them all and verify they want to interview with us and set a date to come in

ZipRecruiter - Good for business, bad for jobseekers.

Jan 28, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: It's ease of use and the many functions this software is capable of make it a dream for the employer. The program reaches thousands of job seekers through email and telephone.

Cons: I know people that have stopped using Ziprecruiter because they harass the jobseekers with telephone calls to offer continue your education instead of making the connection between job and future employee. I have heard nothing but complaints. It makes them afraid to go to the online site because every time you fill out an application to apply for a position, ZipRecruiter marketers call to offer school. As a business owner, it's great. As the end user, it leaves a bad impression. I have tried it myself and received the deluge of phone calls that only stopped because I told them to put me on the no calls list. They called me 3 times a day for a week straight before I said enough. They start with a job posting and lead into the school question.

Overall: Overall, I have found what I needed for staffing, but I can do that with Workforce too. I see no need to use ZipRecruiter for my business.

Vendor Response

by ZipRecruiter on February 04, 2019

Hi There,

Thank you for your review as we greatly appreciate your valuable feedback. We're sorry to hear of any less than pleasant experience while utilizing ZipRecruiter for your job search.

If you have witnessed this type of activity on our website, we strongly encourage you to reach out to our dedicated Trust and Safety team directly, here: https://www.ziprecruiter.com/trust. They will be sure to contact you regarding these situations.

Thank you again, and we wish you the best of luck on your job search!

Kind Regards,
Tier III Support

Expensive, too many follow up calls and letters

Feb 03, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It is another avenue to post a job posting, which helps broaden the reach of job postings

Cons: It's very expensive compared to indeed and other sites and the sales reps are very aggressive with calls and letters in the mail.

Vendor Response

by ZipRecruiter on February 07, 2019

Hello There,

Thank you for submitting this review as your feedback is very important to us! We would like to apologize for your most recent experience with our sales team. Each account is provided with a dedicated hiring specialist & if we have the pleasure of assisting you with your hiring needs in the future I would be more than happy to help set you up for success & place you on our "Do Not Call" list. You can always adjust your new candidate email settings to send you one mass email including all of the candidates that applied each day, as opposed to individual emails. This will save you time & will prevent you from feeling overwhelmed from the responses on your job ads. Please email support@ziprecruiter.com & request to unsubscribe from our mailers so we can remedy the situation. We apologize for any inconvenience this may have caused. We hope you made those hires!

We are now available 24/7 & can be reached at (877) 252-1062

Kind Regards,

Tier III Support

Capterra loader

Recruiting from Multiple Sites at Once!

Dec 12, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: What I like most about Zip Recruiter is that it takes your posts and puts them out to a few recruiting sites, but eliminates the need to visit any site other than it's own. I like that you can choose how many listings you can have at one time. I like that you can target which cities you would like to recruit in. I like that it integrates with your email platform, and I also like that you can create templates to streamline emailing your recruits while following your process flow.

Cons: The thing that I like least about Zip Recruiter is that sometimes markets can be too saturated for what you're looking for, and if you are working with a team, it's hard to know who has already been contacted until you reach out to a recruit yourself and they tell you they've already spoken with someone.

Overall: Overall I like ZipRecruiter. It's easy to use and figure out and reaches a large pool of possible candidates in one place.

Functional for Recruiting

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Keeps CSVs and Applicants organized in one place, easy for team collaboration.

Cons: Pricing- expensive for what it is. Old pricing was a better model. Unfortunately, not much competition to displace it though, so still a must use.

Vendor Response

by ZipRecruiter on November 16, 2018

Hello Tyler,

Thank you very much for taking the time to review ZipRecruiter, your feedback is very important to us! We are glad to hear that you had an easy time navigating our site and that you enjoyed the layout of the candidates and their resumes. We take pride in our ability to bring employers and job seekers together. ZipRecruiter is always more than happy to help you set up a custom plan that fits within your budget while optimizing your search for the right candidates. We hope you make those hires soon!

If you need any further assistance feel free to contact our Customer Success Team by calling 877-252-1062 (24/7).

Kind Regards,

Tier II Support

More refined job search....

Jan 22, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The recommended jobs or contacts were more specific to my search; other job search sites are generic. You're able to monitor the number of employers who viewed your profile and CV. You don't have to search; the technology is so specific that it will suggest or match you to a potential employer. It's free!

Cons: Entering your information can be time consuming and tedious which explains the good match.

Overall: Great! I've found a job through them before. Other sites are okay but you have to do the work. With Zip Recruiter, you can do work but it pays off because you are receiving invitations based on your work experience and goals.

Rip Off

Sep 06, 2018
2/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money

Pros: I enjoyed using ZipRecruiter as a job-seeker, but NOT as a hiring Manager.

Cons: While it is straight forward and easy to use, there is not a wealth of quality candidates for our industry (Veterinary) out there, as the ZipRecruiter reps will try and make you believe. They give you irrelevant statistics as to how many 'qualified' job seekers they have looking for jobs like ours, and try to convince you to pay even more to really reel those people in. This comes with no real data to back up why it would be worth paying more, and no proof that doing such WOULD reel in better candidates. We have had MUCH better luck on Indeed for very little or no cost to us, while ZipRecruiter feels like a total rip off. We paid a few hundred bucks each month for very few candidates, and even less qualified ones. Not worth it.

Overall: While it is straight forward and easy to use, there is not a wealth of quality candidates for our industry (Veterinary) out there, as the ZipRecruiter reps will try and make you believe. They give you irrelevant statistics as to how many 'qualified' job seekers they have looking for jobs like ours, and try to convince you to pay even more to really reel those people in. This comes with no real data to back up why it would be worth paying more, and no proof that doing such WOULD reel in better candidates. We have had MUCH better luck on Indeed for very little or no cost to us, while ZipRecruiter feels like a total rip off. We paid a few hundred bucks each month for very few candidates, and even less qualified ones. Not worth it.

Vendor Response

by ZipRecruiter on September 10, 2018

Hello Christina,

Thank you for taking the time to review ZipRecruiter, your feedback is important to us! We apologize that your latest experience with us was not a positive one. I would also like to apologize for your experience in receiving a larger pool of unqualified candidates. We want you to be able to make those hires quickly and efficiently! Although our system does work to identify the best-matched candidates for your job, there are several other free tools that we encourage all customers to take advantage of.

To address the account management issue, I'd be happy to reassign your account to a new Account Manager who can better assist you in exploring different plan options that fit your hiring needs and budget while maintaining better contact with you. We are also available here in the customer success department 24/7 now and we are always more than willing to help you get the most out of our site!

We hope you make those hires soon!

Kind Regards,
Tier II Support

ZipRecruiter for Job Applications and Head Hunting

Dec 28, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: I recommend ZipRecruiter

Pros: Great tool if you're looking for a job and in the job market. Also great if you're a head hunter looking for people's applications and resumes online or a business owner or staffing firm putting opportunities on the job board for applicants to apply to on ZipRecruiter. I used this back in 2015 during my time of unemployment looking for a job while volunteering with various non-profit organizations on the side.

Cons: The drawback I know is that when ZipRecruiter sparse's your resume or in other words, takes the content to pre-populate certain fields and sections of your profile it doesn't do the best aligning the specific details of your background in the right place. For example, I was part of a fraternity in college with relevant organizational experience and it split this into pieces under both education and professional work history when it was something else.

User Friendly

Aug 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the effectiveness of being able to narrow down what I am looking for when hiring people or even when looking for jobs that are open. The product gives ample options that help to narrow your results to locations, years worked, the timeframe of the post being up, and so much more.

Cons: The only con I have is that some of the postings are from 30+ days ago and these jobs happen to be closed. I think that is they were removed it would create an even better query when searching for jobs or even posting them so they do not get mixed with the postings that are no longer active.

ZipRecruiter Review

Jan 07, 2019
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Similarly, ZipRecruiter is just like any other job search site, you can fill out a profile and upload a resume. You can sort by the type of positions you want . They also have a feature where the user can get job alerts. And a feature I really like is that it also alerts you when your resume has been viewed. Essentially, knowing my resume is being viewed keeps me motivated that I can land a job.

Cons: ZipRecruiter offers a lot of features, but I still feel like they do not have enough jaw dropping features to attract people that mostly use LinkedIn.

Overall: However, based on the features I have discovered this still seems like a decent application to experiment with, you never know who can look at your resume and offer you a job, so might as well put your resume out there.

I Love Ziprecruiter

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Let's start with the one-click apply which is just about the best function for when looking for a new job. No need to type everything out every time anymore with ZipRecruiter. As well, the site has plenty of features for filtering out what you do and do not want to view. They also constantly update you when an Employer has reviewed your application up the three times which not only is good for letting you know you are being viewed but also good to find out how you stand out among the rest of the people applying for jobs. ZipRecruiter also makes it very easy to create a job posting and get it into the appropriate channels.

Cons: I would suggest updating the app more as this is where I mostly use the app. ZipRecruiter does not have many issues. The biggest one is the amount of emails you receive from them but you can always limit what gets emailed to you.

Great resource when you're looking for a job

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. When you're looking for a job, that's one of my top choices. Very straight forward interface, nothing overwhelming, comparing to some other competitors. I highly recommend this product

Cons: None really. When you like a product, it's hard to find what you don't like. I didn't have to work with their support team. Sometimes the auto suggested jobs that come up can be far from what I do, but that's fine.

Overall: I use it every time when I'm looking for a new job. It will remain one of my key resources when I'm looking to make a change in my career. If you haven't tried it yet, you absolutely should do so.

Capterra loader

Easiest Job Board To Use

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how much thought they put into creating the software to make sure every task is easy to do. Whether it's duplicating jobs, viewing total candidates (not for specific jobs), or posting an ad in the first place. It really allows me to be able to organize my applicants and know where I left off from the days before.

Cons: It seems a little messy because it's kind of jam-packed with options, but it's nothing you can't get over quickly. Indeed also happens to get me way more qualified candidates than ZipRecruiter does.

Overall: I prefer ZipRecruiter over Indeed's platform.

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Reaches many applicants easily

Apr 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: This software is popular and suggests the jobs to those who appear to be qualified. It drives recruiting well.

Cons: The software is generalized, so we get many applicants who are not qualified. It provides a match score, but doesn't screen out those not qualified. A better process for this would make the recruiting effort more efficient.

Vendor Response

by ZipRecruiter on April 27, 2018

Hi John,
Thank you very much for taking the time to review ZipRecruiter - your feedback is very important to us! I would like to apologize for your poor experience in receiving qualified candidates during your time with us.

I want to let you know that if you ever decide to give ZipRecruiter another try, there are several steps that can be taken to optimize your posts to help filter out unqualified candidates and collect a larger pool overall.

If we ever have the pleasure of earning back your business, I would very much like to help better your next experience. If you would like any further assistance, please feel free to email me personally at support@ziprecruiter.com with the subject "Attention Rebecca" so that I can assist you. You can also reach the rest of our Customer Success Team by calling 1877-252-1062 from 6:00am - 6:00pm PST, Monday - Sunday if you have any immediate questions or concerns.

Kind Regards,

Rebecca R.

Capterra loader

Zippy

Nov 03, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: ZipRecruiter is easy to access, as it is a web based platform. The dashboard is easy to use and setup to find what you need quickly when looking for potential candidates. We use it 2-3 times per week following up on candidates.

Cons: I would like it easier to contact potential candidates with an Outlook 365 connector. This will allow me to send emails directly from my account and have copies of the engagement in the system. Allowing templates, appointment setups, and calendar invites much easier to manage.

Overall: Overall, ZipRecruiter has been an asset to our company. Small improvements will make it even better.

Vendor Response

by ZipRecruiter on November 16, 2018

Hello Neil,

Thank you very much for taking the time to review ZipRecruiter, your feedback is very important to us! We are glad to hear that you found some quality candidates. We take pride in our role of bringing employers and job seekers together. We appreciate your feedback and we will definitely be submitting this to our product feedback team! We always love new suggestions that will improve the experience for both employers and job seekers.

If you need further assistance feel free to contact our Customer Success Team by calling 877-252-1062 (24/7)

Kind Regards,

Tier II Support

Incredible Place to Start your Job Search

Oct 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: ZipRecruiter is a fantastic tool to assist in the always-daunting job search. When I moved out to California, ZipRecruiter was one of the first online job-boards that I went into. As for the platform, what's not to love? Clean interface, suggested jobs, many jobs listed but without being visually overwhelming, heavy details upon further clicking, and many include pay and benefits in the quickly visible ad. Also, the mobile experience is just as enjoyable as the desktop version.

Cons: About the only issue, I had with dealing with ZR for a few months was the excess emails and notifications. Yes, I would like to receive related job offers but maybe once a week. I don't want them coming every day or several times a day because I had gone through numerous job title searches. Thankfully, these are all options that can be turned on and off at will... as long as you look for them.

Overall: Helped me get my first California job with minimal hassle!

Recruiter for the average person

Nov 27, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: I like the ability to quickly apply for different positions without the hassle of going through each and every website form to fill out. I also really liked that you are notified if someone looks at your application.

Cons: I really don't like the email spam that the site sends you. I have tried in the past to say no to those I wasn't interested so it could more easily understand what I was interested in but I ended up just unsubscribing to it in the end. I wish there was a way to change how often they sent you suggestions or reminder emails.

Overall: Overall my experience is ok. I like not writing a cover letter each and every time but I don't think it has the entire job market on it and it seems to have more entry level jobs than anything.

Vendor Response

by ZipRecruiter on December 03, 2018

Hi Catherine,

Thank you for the time you've taken to provide us with your valuable feedback. We're sorry to hear of any less than exceptional experience while utilizing ZipRecruiter for your job search.

We're happy to hear that you enjoyed our quick apply feature. We understand that receiving job alert emails that are not in line with what you're looking for may be frustrating. We do aim to provide our seekers with the most relevant suggestions possible.

Please feel welcome to email our customer care team at any time, at support@ziprecruiter.com.

We wish you the best of luck on your job search!

Kind Regards,
Tier III Support

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I love ZipRecruiter

Jan 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it really helps do a great resume search tool and you can get all the jobs your looking for or posting for in one lump sum. I absolutely love it. REally great for kids in highschool and going to college. Im a at home mom right now and I love browsing for jobs or part time cash making opportunities.

Cons: nothing really, great organization tool for my kids beginning to get out there in the workforce field.

Overall: REally great, highly recommended for kids, college students, families and more. A great way to browse and post your resume on all these jobs at one time.

Capterra loader

ZipRecruiter Review

Feb 13, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that this software lets me search by not only role but location as well. I can also sign up for an email subscription so that I am aware of all similar roles in my area for that position. It is really helpful when looking for new jobs.

Cons: What I like least is that the software's algorithm sometimes is off that it will send me jobs that do not pertain to me just because maybe one word in that job's description matched something I once searched. It makes me filter out a lot of jobs, which I wish it didn't. I wish it was a bit more targeted, helping its users and saving them time.

Overall: I have been a ZipRecruiter user for over 5 years now, and I would say that it has helped me learn about a lot of new roles in my line of work. It helps me see what other companies hire my roles, what job functions are expected, and how much the salary and benefits are (sometimes). It is useful to just know these things for me even if I am not actively looking for a job.

Capterra loader

ZipRecruiter has made our hiring process a breeze!

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We hire a large number of seasonal staff every year for holiday events. In the past, this has been a clunky and laborious process. ZipRecruiter has made it so much easier to publicize our postings and get in the applications we need. No longer are we stressing about how we'll make sure to get enough applications to do the hiring we need. ZipRecruiter has streamlined every aspect of this and now we can focus on the business, not on hiring!

Cons: My only complaint is that there could be more functionality for posting compensation. We hire a lot of roles with varying levels of compensation and various compensation structure (hourly, salary, commission, contracting, etc). It doesn't feel like ZipRecruiter pprovides me enough functionality I need to properly describe to candidates what the compensation package will entail.

Overall: This software makes our hiring teams lives so much easier.

Great for hiring skilled candidates!

Oct 29, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Likely

Pros: I inputted all of the information I needed in a candidate to fill a recently opened up role with my company. And I had access to multiple candidates within a few hours. It saved us so much time with filling the position so we were able to focus on the things that matter in our company. I really enjoyed the ability to asked questions that candidates need to complete before submitting. If they did not meet our requirements based off of the questions then it moved their applications to the rejection area.

Cons: Overall, we did have few candidates actually apply for the position. If we promoted the listing with TrafficBoost then I have a feeling we could have received more. So if you're looking to get the maximum amount of applicants then you might want to shell over the extra cash to get the extra exposure.

Overall: We are taking care of having our recruiter scour multiple job boards in order to fill an open position.

ZipRecruiter Go For IT

Jan 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: ZipRecruiter has made my day to day recruiting easy than before because we can do the job posting on multiple sites by posting a job on ZiipRecruiter. We can predefine the minimum qualification questionnaire through this it makes our job in qualifying the candidates as they need to respond to the questionnaire while applying for the job. Another important aspect is of ZipRecruiter, it shows in how much miles candidate is located from the location by tracking the IP. We can add notes for each applicant for our future needs and reports we can generate is also very easy. ZipRecruiter saves time and Money.

Cons: My biggest issue with ZipRecruiter is the reliability of the candidates applying for the job without going through the job description.

Overall: ZipRecruiter has solved my day to day recruiting activities.

Good for employers? Yay or Nay?

Feb 04, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The positive....you get a lot of candidates to choose from

Cons: On both sides of the program there seems to be a disconnect with matching. We get candidates that are simply not qualified by any stretch of the imagination for jobs we have posted. On the alternate side candidates are getting matched in droves to low end sales jobs. This disconnect should be fixed asap.

Overall: Overall, we have been able to widen our recruitment pool in a cost and time efficient manner.

Vendor Response

by ZipRecruiter on February 06, 2019

Hello,

Thank you for submitting this review, as your feedback is very important to us! We are sorry to hear that you received a larger pool of unqualified candidates during your time with us. We want you to be able to make those hires quickly & efficiently & it can be time-consuming to find the right hire. Though our system does work to identify the best-matched candidates for your job, there are tools that we provide that help filter out those candidates who do not meet your standards. We also have free features to help improve your visibility among the right kinds of candidates & if we ever have the pleasure of assisting you with your hiring needs in the future, I would be more than happy to personally walk you through those additional features to improve the performance. You can email us here at support@ziprecruiter.com & title it "Katie Tier III" and I can make sure you are set up for success.

We are now available 24/7 and can be reached at (877) 252-1062

Tier III Support

Capterra loader

Zip Recruiter Pros/Cons

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Chat feature! This is perhaps the most intriguing feature of this software, you can get directly in contact with support using the "live chat" feature. They will be able to answer all of your questions related to your job search.

Apply online! This website has every job you could think of and you can sort them by salary, zip code etc. just simply type in the job you want and you instantly have access to over 1000 results!

Very user friendly user interface, this process of finding jobs is extremely easy using zip recruiter, it is also possible to apply directly from the job online.

Cons: Lack of jobs in certain areas! This is not really a con of the software but there are times where certain jobs are just not in demand or companies choose not to post them on zip recruiter. The # of jobs could be increased but this is still a valuable software.

Overall: Wonderful app for job applications!

Makes The Hiring Process Less Painful

Feb 04, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Cuts out most of the leg work in hiring that we hate in the industry. Makes communication with recruits easier and less hassling.

Cons: Constant notifications and communication from the ZipRecruiter platform can be annoying at times but is understandable.

Overall: I recommend it to colleagues in my field to help with their hiring process. It just makes it that much less stressful!

Vendor Response

by ZipRecruiter on February 05, 2019

Hello Chris,

Thank you for submitting this review, as your feedback is very important to us! We are glad to hear that we made your hiring process easier and less stressful! We are always working to improve the experience of employers who use us and we appreciate the positive feedback. We hope to have the pleasure of assisting you again with your hiring needs when they arise.

As for the new candidate emails, you can adjust your new candidate email settings to send you one mass email including all of the candidates that applied each day, as opposed to individual emails. We wish you the best of luck in finding the right candidate!

If you have any other questions please feel free to reach out to us here at ZipRecruiter and we would be more than happy to assist. We are available 24/7 now and can be reached at (877) 252-1062

Tier III Support

Zip Recruiter

Sep 25, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: A lot of recruiting programs that I have used in the past offered no or very little mobile offerings. Zip Recruiter changes all that! Being able to use the program on the fly, especially when I travel for my job, is extremely important! Some times I need to post a job listing as quickly as possible in order to fill open positions and cannot always get to my PC or laptop. Luckily, Zip Recruiter is available through my mobile devices.

Cons: Not exactly a con, per-say, but the software includes access to millions of of job seekers and they are still working on organizing the way recruiters search those resumes. It could be a little easier to find candidates, but overall the program does a good job. The other big downfall is that Zip Recruiter does not post to other job seeking programs like Monster. In some cases, seeing someone on Zip is nice, but looking at them through another site could be a good way to verify information. Hopefully, they correct this.

Overall: The biggest advantage and benefit to Zip Recruiter? Finding job candidates on the fly and being able to contact them directly from the app, even away from the office! This is a must have for any business with high turnover and needing to fill spots quickly!

I was one of the first users

Dec 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It works, at many levels of employment, especially in the construction field! I've been using ZipRecruiter for my own businesses and the businesses I consult for. I recommend them every week, literally. In my business, hiring woodworkers, carpenters, drivers, painters, estimators and office personnel. For clients mostly woodworkers and office personnel.

Cons: I like the 'rating' system (but I did not know it sent a 'good resume' or 'great fit' email to the candidate. If you are not going to interview them, that's just cruel! If I rate them DON'T forward that to the candidate! Difficult to get off mailing list as a candidate.

Overall: In my business, hiring woodworkers, carpenters, drivers, painters, estimators and office personnel. For clients mostly woodworkers and office personnel.

I honestly don't use it as much as I used to after they raised their rates 3 times over the timeI was using it

I used ziprecruiter multiple times to search for new or open job positions, it was great.

May 22, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: How keywords were used in the job title to pull up certain jobs. The other feature I really liked was the added drop down complete job description that listed requirements, pay scale, hours and benefits.

Cons: Some of the advertising for "work at home" schemes seemed pretty sketchy for a legitimate job search engine to be affiliated with.,

Overall: It seems to be a very popular venue for employers to post open positions and very few out dated or filled positions were online. I applied to many open positions through the listings I found on this website.

Not as intuitive as Glassdoor

Feb 12, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support
Likelihood to Recommend: 4.0/10 Not
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Pros: This is the first app I've used for job searching and that made it fun. It had a pretty easy to use interface and straight forward, in that you're scrolling down and applying for jobs you like. You get text messages from their virtual recruiter with jobs that may be a match. There are some cons though.

Cons: - The jobs that I would get notified about where not at all relevant. If they're going to ping me they should figure out an algorithm that picks up on jobs you've applied for and makes sure that the other jobs are at a similar seniority level. After several notifications only showing entry level jobs when I was applying for management level, I stopped paying attention.

- Unlike Glassdoor, there's no way to hide a job you are not interested in. So every time you go back to your search results (to see if there are new jobs or continue the search) you have to wade through all the other jobs that you didn't find interesting last time. It was a bit like looking for a needle in a haystack.

- Their easy-apply automatically applies without any confirmation. The first time I tested it I was surprised that it sent it off. I was also not able to customize my resume. Ideally I'd want to upload several targeted resumes and have them give me the option to choose which one before sending the application.

- I wrote with some of this to their team and got 2 stock responses, the first time they didn't understand my question (or perhaps didn't read it carefully) and sent a stock response on a different topic.

Vendor Response

by ZipRecruiter on February 19, 2019

Hi There,

Thank you for your review as we do appreciate your valuable feedback. We're sorry to hear of any less than exceptional experience while utilizing ZipRecruiter for your job search.

We're happy to hear you've enjoyed using our user-friendly platform for your applications! We do aim to provide the most relevant job suggestions possible, and we'd be happy to advise you how to get better results!

Please feel welcome to email our dedicated customer care team directly at support@ziprecruiter.com. We wish you the best of luck on your job search!

Kind Regards,
Tier III Support

A Cost Effective Tool for Hiring New Talent

May 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The software is very user friendly. It is easy to not only post openings for my organization but to also manage the applicants who apply. The graphic User Interface (GUI) is user-appealing and I found there to be very little time required to ramp up when I first started using the system.

Cons: When you pause your subscription, you are charged a month to not lose your stored data. When we have a lull in hiring, it doesn't make sense to pay for job slots, so we request a pause. However, it seems counter-intuitive to charge an employee who obviously wants to use your product again going forward when hiring needs change by holding their data ransom.

Nice site and easy to use

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: This is a good looking site with quite an intuitive user interface. I have been looking for an internship for a couple of months now and I have an account on a bunch other sites as well. But, I always feel comfortable using this site. I have not used this feature but they have this messaging option with the hiring managers, seemed quite helpful. You can upload your resume, save jobs that you like etc. You can configure email alerts so you know what's opportunities are out there.

Cons: One thing that I did not like about this software is that I wanted job offers for Unity Developers but most of the time they send me offers for generic software developers as well. If I wanted those, I would opt in for that.

Overall: I am looking for an internship so almost daily I try to see what opportunities are out there.

A great system, can be expensive

Mar 08, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: A huge time saver, I am able to post too tons of targeted job sites with only one post. I can mange

and track applicants within the system easily and the applicant database is fairly strong! The company brand is also growing which is driving more candidates to their website.

Cons: Cost is determined by "slots" and can add up quickly. Viewing passive candidate resumes is also costly but you can preview before purchasing contact info which is nice. The zipresumes are often poorly formatted and tough to read.

I never contacted customer support so I can't speak on that.

Overall: Targeted Recruiting. Great if you have a small HR/Recruiting team as it saves a lot of time.

easy to place a job, save old ads, edit and reuse, all my ads in one place

Jul 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and the ability to hire and then keep the acct on monthly subscription then turn it on again, MONTHS later and start right back up from where I was, as needed

Cons: Nothing software related, they help me put the word out, it's not their fault people do not read the ad and apply reasonably. I wish there was a way to edit folks out like junk mail. People who are obviously applying for their unemployment benefits but do not really want the job. They are hours away, have zero experience and clearly not right.

Overall: Lots of applicants for not a lot of money. Old days I had to pay for each word in a paper. Now with Zip, I can customize my add and get lots of people applying

Great, if you know how to work it

Feb 13, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 2.0/10 Not
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Pros: The ability to apply to so many jobs all at once is nifty, provided you have the resume to back it up

Cons: The con stems from the pro. Because it is so easy to apply to so many places that makes it more competitive so you will likely find yourself not getting jobs because while you may be great out of the hundreds of other people there was just someone or a few someones who the company liked better.

Overall: Personally, I have never netted a job on there but others have told me it works for them.

Vendor Response

by ZipRecruiter on February 19, 2019

Hi There,

Thank you for your review as we greatly appreciate your valuable feedback. We're sorry to hear that you have not yet landed a job while utilizing ZipRecruiter for your job search.

Our team would be happy to review your profile and provide some great tips and suggestions to stand out from the crowd with employers!

Please feel welcome to email our dedicated customer care team directly at support@ziprecruiter.com. We wish you the best of luck on your job search!

Kind Regards,
Tier III Support

Used for recruiting two open positions.

Jun 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is a great tool that s seen by a lot of folks. It is overall an easy software to use start to finish. It can be a little confusing at first but Zip as a good customer support base.

Cons: It is too expensive for what you are really getting. Every click a charge incurs. It would be more feasible if it was based on resumes submitted. I don't really get being charged for curious lookers. It is not really cost effective in that sense. Every time I have used it I have been charged extra. Zip was very quick to credit my card, but it is still a hassle.

Overall: I did not hire anyone that I received a resume from Zip. I am sure the exposure for the company was good to a point!

Not Too Shabby

Nov 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: It's ease of use. Definitely felt welcoming to just wander around on the site, when first getting used to it.

Cons: It wasn't exceptional - just there, and only a little easier to use than some similar platforms.

Vendor Response

by ZipRecruiter on November 19, 2018

Hello,

Thank you very much for taking the time to review ZipRecruiter as your feedback is very important to us! We are glad to hear that you had an easy time navigating our site and hope that when your next hiring need arises, you will reach out to us here for help setting up your job ads. While our system does work to identify the best-matched candidates for your job there are several other tools that we encourage all customers to take advantage of to help better their chances of finding the right candidate. If we ever have the pleasure of assisting you with your hiring needs in the future, I would be happy to personally walk you through those additional features. Please reach out to me personally at support@ziprecruiter.com with the subject "Attention Katie" and I can make sure you are set up for success.

We are available here at Customer Success at 877-252-1062 (24/7) to answer any questions you may have! We hope you are able to make those hires soon!

Tier II Support

Fastest way of recruitment

Sep 08, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Zip recruiter had made the recruiters life easy and sorted it is the best way portal or method to fetch out the right resume. It has collaborated with maximum portals and job searching web site so we can have collective data from all the portals like dice carrier builder LinkedIn.

Cons: There no such cons available. The Boolean string should be improved.

Overall: ZipRecruiter is a very easy to use program for any employer. We have seen great success from posting jobs to searching and finding qualified candidates.

Capterra loader

A top job search room engine

Feb 18, 2019
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: ZipRecruiter is great at keeping track of job openings in specified areas. It allows you to store your resume and cover letter so that you can apply for many jobs very quickly. The system will notify you of openings and encourage you to apply. It makes applying for many jobs quick and easy.

Cons: The system can get bogged down into a narrow range of jobs or a specific location. It is difficult to perform a national job search. The emails and notifications are written to sound like they come from a person but actually come from an automatic system. I made the mistake of answering one to ask for help. I only got another automatic responder to tell me that there is no one to answer.

Overall: I use ZipRecruter for a first program to look for jobs. It works about as well as any and better than most.

I'm Neutral

Dec 18, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: It reached a lot of prospects for the positions we were trying to fill. Great tool as a single source for a job posting that reaches out to multple job posting sites.

Cons: There were no required fields. Received hundreds of replies without resumes or answers to the questions posed. Filtering those out would have been a huge advantage. Received many calls from people that didn't know how they received the job posting.

Vendor Response

by ZipRecruiter on December 20, 2018

Hello Karen,

Thank you for submitting this review, as your feedback is very important to us! We are sorry to hear that you did not get a pool of qualified candidates during your time with us. We want you to be able to make those hires quickly and efficiently and it can be frustrating when you are receiving candidates that do not meet the necessary qualifications. We do have filters that you can apply to your job ads to help screen candidates and I would be more than happy to personally walk you through adding those screening questions and resume requirements the next time you have hiring needs! We also have free features to improve your visibility. Just email support@ziprecruiter.com and title it "Tier II" so I can make sure that you are set up for success.You can also give us a call here at 877-252-1062 and I can help set you back up:) We are now available 24/7.

We hope you make those hires soon!

Kind Regards,

Katie B
Tier II Support

Lack of Quality Candidates/Too Easy to Apply

Dec 04, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Extremely
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Pros: The price of this tool is much more reasonable for employers than other job boards!

Cons: It is extremely easy for candidates to apply. Even candidates who do not meet the qualifications, like having a Bachelor's degree, can apply to our jobs. There is a ton of sifting through applicants. I get one good application for every 30 job applications. Those odds are pretty poor. I bet it would be a better tool for lower income/educated candidates. It is difficult for multiple users to see where another recruiter left off. It's hard to tell who has been reached out to and who hasn't.

Overall: I would not recommend to other recruiters. It is too hard to manage and use with other applications or a ATS system.

Vendor Response

by ZipRecruiter on December 07, 2018

Hello Paige,

We really do appreciate your feedback and I will submit your concerns about keeping track of other users and where they leave off when viewing candidates, to our product feedback team. That is a great idea!

We are sorry to hear that you did not get a pool of qualified candidates during your time with us. Although our system does work to identify the best-matched candidates for your posted positions, there are other filters that we always recommend using. The deal breaker screening questions and the rating tool help improve our algorithm to drive relevant traffic your way and I would be more than happy to personally assist you with setting those questions up the next time you have hiring needs. Just email support@ziprecruiter.com and title it "Tier II" and we can make sure you are set up for success.

We hope you make those hires soon! Give us a call at 877-252-1062 if you need any other assistance.

Kind Regards,

Tier II Support

Jobs

Dec 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Ziprecruiter is very persistent in providing the job seeker with a variety of employment opportunities. It is amongst one of the many great softwares to use for those individuals seeking employment.

Cons: As for most employment sites when looking for a specific job they often provide you with potentials that do not meet your needs job wise.

Overall: Using Ziprecruiter solves emploment potentials very quickly. They pull candidates it believes will fit the needs of whatever company is in search of new employees. The benefits of Ziprecruiter would depend on the employer and employee search perimeters.

Vendor Response

by ZipRecruiter on December 13, 2018

Hi There,

Thank you for your review as we greatly appreciate your valuable feedback.

We're very happy to hear that you've enjoyed utilizing ZipRecruiter for your job search. We do aim to provide our job seekers with the most relevant job suggestions possible. We understand that they may not always be a perfect match.

Please feel welcome to email our customer care team at any time at, support@ziprecruiter.com. Our team is happy to help!

We wish you the best of luck on your job search!

Kind Regards,
Tier III Support

A useful addition to the myriad of job hunting sites

Nov 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: ZipRecruiter has a nicer looking and more user friendly interface than some of the competition (like Indeed). It allows you to create a profile that is similar to LinkedIn, with the goal of being found by employers. I had several contact me, and was overall happy with the experience.

Cons: The most annoying thing I encountered was ZipRecruiter's emailing. I received an asinine quantity of job "suggestions" that were totally unrelated to my job field. Yes, you can turn the emails off, but I would prefer they send helpful suggestions that align with the job searches I have conducted.

Vendor Response

by ZipRecruiter on November 29, 2018

Hi Jonathan,

Thank you for your review as we really appreciate your valuable feedback. We're sorry to hear of any less than exceptional experience while utilizing ZipRecruiter for your job search.

We do aim to provide our job seekers with the most relevant job suggestions possible. We understand they may not always be a perfect match, and that you may receive quite a few. We're happy to hear that you love our user-friendly job seeker profile.

Should we have the pleasure to assist you again in the future, please feel welcome to email us at support@ziprecruiter.com. We are happy to help you unsubscribe if you still need to!

We wish you the best of luck on your job search!

Kind Regards,
Tier III Support

Update new job leads daily

Feb 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: ZipRecruiter is a one stop place to get the job you want.

Pros: I have signed up with ZipRecruiter a month after I have relocated to Las Vegas. Once ZipRecruiter has your name in their database will update you with a job posting that matches with your background. Also I really love that once you applied for a job they will update you with the status of your resume or application. If its being viewed 1 or 3 times from a company. They help me got a job.

Cons: I cannot come up with anything or reason that I dislike about ZipRecruiter. They have provided me everything that a good local employment agency would have.

Capterra loader

Affordable recruiting program

Nov 28, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: I like the ease of posting a job and that the job will appear in multiple platforms. I like that it is optimized for mobile.

Cons: I do get a lot of resumes that are very irrelevant. I get people from out of state/country and some with qualifications that do not match what I am looking for. Not sure if that is the software or human/user error.

Overall: I have been using ziprecruiter to help clients find new recruits for about a year now. It is less expensive than LinkedIn Jobs, but I feel some of the results are not what I am looking for. Great for a large company looking for entry level positions.

Vendor Response

by ZipRecruiter on December 03, 2018

Hello Elise,

Thank you very much for taking the time to review ZipRecruiter, as your feedback is very important to us! I would like to apologize for your experience in receiving a larger pool of unqualified candidates. That can be frustrating! We know how important it is for you to make those hires and although our system does work to identify the best-matched candidates for your job, there are several other tools that we encourage all customers to take advantage of to help better their chances of finding the right candidate and filter out those who are not a good fit. One of those features being our screening questions. These will help filter out those applicants you do not like. If we ever have the pleasure of assisting you with your hiring needs in the future, I would be happy to help you set these up. We also encourage using the QuickRate tool!

We hope you are able to make those hires soon!

Our Customer Success Team can be reached at 877-252-1062 (24/7)

Tier II Support

Capterra loader

Great place to get started with a job hunt.

Dec 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love that rep, sends you emails and text messages letting you know there's openings that I am qualified for and I should apply. He also messages you to follow up on applications you have submitted and gives you some statistics about how likely are you to get an interview. Its more of an encouragement for me.

Cons: I dislike that there are scammers posting about jobs. I have been scammed twice already and it isn't cool because Ive gotten so excited about those two job opportunities, and it turned out to be a scam.

Overall: My overall experience is an okay one. I have been a member for a while now, but still haven't been hired.

ZipRecruiter is a very well formatted software that we use at work to obtain job applications

Nov 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: What I like most about this software is the ease of use, all you need is to sign up and the applications come pouring in, since you are the first point of contact, you don't get bombarded by emails unless you contact the prospective employee first

Cons: I don't think there was a specific item I didn't like about this software

Overall: ZipRecruiter does all the work for you! It was easy and perfect for our firm who does hiring in Summer which is the busiest season for A Construction firm

Capterra loader

A little. Spammy

Dec 05, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: It's easy to apply for jobs. Having recruiters reach out to you is cool and you can make connections.

Cons: Some posts are scammy and It is hard to tell what jobs are real and which jobs are fake. I think we that zip recruiter should ween out those type of jobs and get reviews and feedback from former employees.

Overall: If you are looking for a job zip recruiter is not bad but I wouldn't use just zip recruiter. I would do LinkedIn or Indeed.

Vendor Response

by ZipRecruiter on December 10, 2018

Hi Aliyah,

Thank you for your review as we greatly appreciate your feedback.

We're sorry to hear of any less than pleasant experience while utilizing ZipRecruiter for your job search.

We do take the safety and security of our job seekers very seriously. Please report any suspicious activity that you have witnessed to our dedicated Trust and Safety team here: https://www.ziprecruiter.com/trust. They will be sure to contact you regarding these matters.

We wish you the best of luck on your job search!

Kind Regards,
Tier III Support

ZipRecruiter Review

Jan 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: What I enjoy most about ZipRecruiter are the job suggestions that they send. I have received similar perks from other job search sites, but the jobs they recommend are hardly ever anything I am interested in. I don't know if ZipRecruiter has a superior keyword search algorithm or review process, but their job recommendations always seem much more relevant than other sites.

Cons: I don't think this would be considered a complaint, but a question I often have when using job search sites is "What jobs am I not seeing"?

Overall: As a user, from the outside looking in, I believe that by using ZipRecruiter I am more confident that the right companies will see me. If a company is using ZipRecruiter I have greater confidence in the company itself because I know that they are using the best possible option for hiring. I want to be a part of a company who seeks to utilize the most competent technology available.

Capterra loader

A new and fascinating concept, that will get way better with optimization.

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Zip Recruiter is one of those job search engines that combine many features from a variety of other pre-existing websites in a clever way, it combines the most solid and user-friendly interface I have seen with a good customer service . I have used ZipRecruiter to advertise job listings for my Law Firm in order to increase incoming candidates in effort to help fill critical positions, it gets the job done in an enjoyable way thanks to its great exposure and how easy it is to go through all the applicants data.

Cons: Zip Recruiter can be pricey, and some of the features have a few bugs, specially when browsing through CV data you get a few misrepresented information within its format.

Overall: A great job search engine that's constantly growing.

Zip Recruiter was easy to use for my Recruiters searching for Drivers. Very user friendly!

May 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Zip Recruiter was an easy program to setup and use. Our in house recruiters are from a generation that isn't as savvy with technology as the younger generations. They were able to setup their searches easily and quickly. Great product!

Cons: The only down fall of this software was that there were not many search options for the job category that we were searching for. There were plenty in every other field but not many in CDL drivers.

Capterra loader

ZipRecruiter Review

Dec 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: In 2016 I was looking for a job, then a friend introduced this website to me (ZipRecruiter), I was a bit skeptical about getting job online, I created an account what I saw really amazed me, I saw immerse professionalism on the website, the design was great, very easy to browse job opportunities making the whole experience smooth.

Another function I like on ZipRecruiter, you can chat with job recruiters right from your account, which many job creation website do not have this option.

Cons: On that very day I signed up on ZipRecruiter, I discovered there were expired job postings that were still displayed on my dashboard, I would like if only active jobs are presented to candidates to avoid wasting candidates time.

Anyone can come on ZipRecruiter and sign up as a candidate without proper screening.

Good at first

Jan 30, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: When I began using ZipRecruiter in my job search, I was receiving excellent recommendations and plenty of options.

Cons: As time went by, I would receive jobs not relevant to what I was searching for. I would also receive the same jobs over and over, even if I had already applied.

Vendor Response

by ZipRecruiter on February 11, 2019

Hi Alex,

Thank you for your review as we greatly appreciate your valuable feedback. We're sorry to hear of any less than exceptional experience while utilizing ZipRecruiter for your job search.

We do aim to provide our users with the most relevant job suggestions possible, based on their profile activity as well as selected preferences. Our customer care team would be happy to walk you through how to modify these at any time.

We can be reached directly via email at support@ziprecruiter.com. We wish you the best of luck on your job search!

Kind Regards,
Tier III Support

Doesn't work well in our area.

Jan 07, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like the idea of ZipRecruiter, but for our area and our industry, it didn't pan out what we wanted. It's quite expensive and to get more applicants, even more. If it was less expensive with a wider range of applicants in the beauty industry, it would be better.

Cons: So expensive! The sales people that I worked with when using ZipRecruiter were quite pushy and over promised me applicants. I wanted quality applicants too, and the people that were applying didn't even have the degree needed. Anytime I'd fall short on applicants, ZipRecruiter would offer to help me get more if I paid more. Not worth the money for us.

Overall: I would use ZipRecruiter again if it were less expensive and catered more to our industry.

Vendor Response

by ZipRecruiter on January 08, 2019

Hello There,

Thank you for submitting this review & we appreciate your feedback. We are always looking to improve our services for employers & job seekers, & we take pride in our ability to bring both together. We understand the need to make those hires quickly & efficiently all while staying within your budget & we are always able to & willing to help find a plan that best suits your hiring needs. We are sorry to hear that you did not get a pool of qualified candidates during your time with us. Finding the right hires can be stressful & if we ever have the pleasure of assisting you in the future, I would be more than happy to make sure that you are set up for success. Something we always recommend is utilizing our free social media integration feature! This helps you reach a larger audience & saves you money. You can give us a call here at 877-252-1062 and I can help set you up for success:) We are now available 24/7.

We hope you make those hires soon!

Katie Tier III Support

If your end game is increasing your applicant pool ZipRecruiter is a viable option

Dec 12, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ziprecruiter is easy to use and their customer service is great. I have a dedicated account manager who calls me monthly and actively helps me look for ways to save money for my company. I also get A LOT of resumes through Ziprecuriter. Using their boosts increases resumes exponentially. Their match feature is usually pretty accurate.

Cons: I get a lot of candidates that aren't qualified

The boost feature doesn't work if you want to direct candidates to your website to apply

The first time I used Ziprecruiter to post an ad I got tons of non-local candidates (this has improved).

Overall: Overall, I've had a positive experience with Ziprecruiter. As mentioned above, they have some room for improvement but what system doesn't? I do hope Ziprecuiter adds boolean logic and other candidate search options in the future.

Zip and Indeed are on the Same Level

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Love this site. As a freelancer also looking for a part/full-time position, I enjoy the straightforward, no-nonsense look and workings of ZipRecruiter. I can search for jobs by keyword/title, define my geographic area I'm willing to work, receive messages and notifications regarding my applications and their respective employers. The suggested jobs, based on my past searches and experiences is an incredibly nice touch. In addition to these suggested jobs, the "posted" so so "hours ago" is a great tool to help me get my application in first. Overall, great site.

Cons: In terms of functionality and use of this app, I have no complaints. Nitpicking, the color and design may be a bit dull, leading to a daunting search if you look through the pages long enough. Again, this is a nitpick.