Who Uses This Software?

Over one million businesses, of all sizes, have used ZipRecruiter to find top talent.


Average Ratings

2369 Reviews

  • 4 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • ZipRecruiter
  • www.ziprecruiter.com
  • Founded 2010
  • United States

About ZipRecruiter

ZipRecruiter is a leading online employment marketplace. Unlike other job boards, ZipRecruiter doesnt rely on candidates searching for your job. Instead, its industry-leading AI matching technology finds the best matches for your job and invites them to apply. The benefits? More quality candidates and reduced time to hire. In fact, 80% of employers who post on ZipRecruiter get a quality candidate through the site within the first day.


ZipRecruiter Features

  • Assessments
  • Background Screening
  • Candidate Tracking
  • Internal HR
  • Interview Scheduling
  • Job Board Posting
  • Onboarding
  • Recruiting Firms
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Workflow Management
  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Lifecycle Management
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruiting Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management
  • Application Management
  • Billing & Invoicing
  • Built-in ATS
  • Discount / Package Management
  • Employer Accounts
  • Job Management
  • Matching Engine
  • Resume Posting
  • Resume Search

ZipRecruiter Reviews Recently Reviewed!


For me, ZipRecruiter features stand out and rise above the rest.

Jun 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Like most job search sites, ZipRecruiter has the expected features for filling out a profile and uploading a resume. It does, however, have some really great standout features. The tailored suggested job notifications seem to really be in line with the types of positions that are appropriate based on recent searches or key-words. Far too often job alerts from other job search sites are a bit or way off-base from what the intended search goal is. The feature I like best is the notifications that alert you if your resume has been viewed, or if a viewer has given a thumbs up. Additionally, the metrics offered when a resume is viewed multiple times is great. For example, an alert may say "Your resume was viewed a second time - only 25% of applicants have a second view." I think this helps applicants keep a positive outlook and return to using the product. With other job search sites, after sending a resume, you are left in the dark. To top it off, this information is available whether you use the website or the ZipRecruiter mobile app. I use the Android version of the app, and the ZipRecruiter notifications are notifications I look forward to.

Cons: ZipRecruiter offers quite a full-featured job search product, and it is my favorite. If there was an area for improvement, I would say it is the references section. It would be nice to be able to either link to existing references and carry them over (for example via Linkedin) or copy and paste a reference with contact info for verification as an additional option rather than only having the option to ask for a reference.

Overall: I am still evaluating the benefits, however, based on the features I have seen so far, and the ease of use - compared to the rest, it is currently the goto job search/employment application.

Good, but could be better!

Jun 27, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The 1-click apply is a nice feature. I love that there is an app for the phone available. ZipRecruiter has teamed up with Google and ADP to allow the best possible results for job seekers and those needed to hire.

Cons: Suggested jobs show jobs that (in job title) list keywords that do not exist in my resume (example: engineer). Jobs dismissed previously return when you search again. There should be an option to exclude jobs previously dismissed. Jobs I have already applied appear in suggested jobs, and it is not until I click on "1-click apply" that I then see "You have applied". There should be a feature to "tag" the jobs you have applied 1) at the company website or 2) from another job board (LinkedIn, indeed, etc,...). I do not want to be applying to the same role from multiple jobs, and most companies and/or recruiters post everywhere. On the mobile app (android), the jobs without the 1-click apply have issues loading the job description. I would like to be able to review the description, and then save the jobs I am interested in for when I can get to my computer and apply.

Overall: I like this software, but it could be and needs to be so much better. I get prospective job listings, but then those same jobs are also listed on all the other job boards too.

ZipRecruiter Platform

Sep 25, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: ZipRecruiter is one of the easiest platforms to use to help you browse and post employment opportunities. The design of the landing page is easy to navigate, making the process smooth. It also allows you to chat with a recruiter, which is an awesome perk to have as a job seeker. Many career websites do not have this option. Another great option that is accurate based on the information inputted by a job seeker is the customized jobs tab-specific to each person's skills and career interests. Overall, this is an awesome platform!

Cons: The software is great. The only downside to ZipRecruiter is that sometimes it has old job postings that are expired. The company needs to do a better job at ensuring that the job postings are active and not filled to prevent candidates from wasting time on job applications.

Overall: ZipRecruiter will provide you with jobs and employment options based on your career preferences. Having the ability to input information and have a software generate potential job matches for you is a great resource to have and makes the process more friendly and efficient. The live notifications about when your resume or application is being reviewed by a recruiter or a hiring manager is functional and helps you put your mind at ease!

ZipRecruiter helped us to find qualified candidates for the tech jobs that we were looking to fill

Aug 07, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: ZipRecruiter offers a very easy-to-use user interface with more robust functionality than any of the other job posting services that we have used. It was very simple to develop professional job listings, and the ability to copy existing postings and edit them to make other similar postings was very valuable for us. Their site search functionality is excellent and provides multiple filters to narrow down your list of potential candidates. Their suggested candidates and email notifications worked very well to proactively notify us of potential new candidates for our open positions.

Cons: The pricing is quite expensive compared to similar services, although the advanced features help to offset come of the increased cost by saving time looking for candidates. We received more unqualified candidates applying for our positions than we did with other similar services, which I assume is a result of how easy they make it for users to apply for jobs. The resumes that we received were in a variety of formats and file types, making it difficult to quickly compare potential candidates.

Overall: ZipRecruiter helped us to fill our open positions more quickly and easily than other similar services that we have used. Their pricing is more expensive than almost all similar competitors, but they also provide a better service, which saved us time and helped us to fill positions more quickly, thus offsetting some of the increased costs. If you are looking for highly-skilled applicants and/or applicants with very specific skillsets, then ZipRecruiter is probably your best bet because of their more advanced job criteria settings and search filtering options.

Capterra loader

Want more candidates? Use Ziprecruiter!

Aug 18, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Ziprecruiter is one of the job posting websites where we put the job openings we are recruiting for. What I like most from Ziprecruiter is the easy process they've provided to recruiters like us in posting job ads.

Ziprecruiter is also very famous to job seekers so once we post our job openings there, we got a lot of inbound candidates.

I also like the email notification that I receive from Ziprecruiter whenever I receive inbound candidates because aside from providing you the summary of the application or the candidate, it also attaches the candidate's pdf or word resume.

Cons: What I least like about Ziprecruiter is its basicness. It is not timely to millennial job seekers now. I hope Ziprecruiter update their job posting database so that we can add design and catchy colors to our job postings rather than sticking to the normal boring job postings.

Overall: Overall, Ziprecruiter is a great tool that helps us in our recruitment efforts. It drives more inbound candidates, and is a good addition on top of sourcing and outreach of candidates. Let us remember that not all candidates are on LinkedIn, and with that, we still need the help of Ziprecruiter.

Capterra loader

Find the right job with ZipRecruiter

Oct 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of maneuvering from the start to the end. Registering to find or post a job is easy and simple.

You fill out the required fields and upload your resume. Then the system will ask about what are you looking for, and you list your specific wants and desires are. The system reads your resume and answers to the questions, and comes out with specific recommendations. Very simple to navigate. I also liked the 1 tap apply feature.

Cons: I can honestly say that I liked everything about this software.

Overall: I have been a job seeker a number of times, and ZipRecruiter is the best. I have looked for sales jobs, even telecommuting positions, and this program has it all. There are some areas where they educate you on different things to get ahead. Like a properly written cover letter, and a well thought out resume. They even have a spot to see if you are really qualified, and what the position pays. There are very well paying listings on ZipRecruiter, for any job you can think of. As a sales person, I have applied to my share of job opportunities, and have received at least an interview. Set up a job alert on the site, and they will notify you when jobs meeting your requests come available. Then you just use 1 tap apply, and you're on your way.

Capterra loader

Easy Job Board to use as an employer

Mar 12, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like that this job board lets candidates see a company logo bubble for each position. When it comes to marketing jobs, being able to see the company logo is very important and can be the difference between recognizing a company and applying for a position versus not applying for the position at all. Adding company description, job title and compensation to a job posting is incredibly easy and user friendly.

Cons: My biggest complaint is that there aren't more options when it comes to posting compensation. In some cases I would like to add additional information like a figure for potential bonus or a figure for an average commission. My other complaint is the ZipRecruiter almost makes it too easy for candidates to apply for jobs. People are applying for jobs without actually looking at what they are applying for. This is a pro and a con to some. Having the 1-click and apply method sometimes doesn't do me any good when looking at candidates because I know a majority of these people didn't actually take the time to look at the job description and its requirements.

Capterra loader

ZipRecruiter is the best job board out there!

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have been using ZipRecruiter as one of my alternative sourcing tool in recruiting. ZipRecruiter makes it easier for me to finish the candidate search, because once you post your job opening in ZipRecruiter it will open a great door to receiving a lot of candidates.

ZipRecruiter is very helpful because some great fits doesn't have any linkedin accounts so ZipRecruiter enabled me to connect with them.

What I also like about ZipRecruiter is the ability to indicate a follow up question to the applicants by just merely provisioning it on ZipRecruiter which is every helpful for me in avoiding phone interviews to prospect candidates - saves my time!

Cons: I don't have anything negative to comment regarding ZipRecruiter. Maybe one that they can improve on is putting templates or design that those who are subscribed on their platform can make their job posting nice and compelling!

Overall: If you are having time in recruiting IT or Executive positions, ZipRecruiter is the best companion to guide and help you!

Pricey, With Near-Immediate Responses

Nov 27, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The brand recognition is hard to top. ZipRecruiter advertises a lot, so the workforce is aware of it and using it. I use a few boards simultaneously and Zip definitely gets the most activity. The design is also easy to use and friendly to look at.

Cons: If you're a smaller operation with infrequent/limited hiring needs then Zip is expensive. The relevance of some applicants is also way off sometimes, so certain ads will have 100+ applicants and 1/2 of them will have nothing I'm looking for. My most recent example is in recruiting licensed salespeople but receiving a ton of resumes from people on the admin side of the business we're in. Those applicants are totally irrelevant to my ads because they have not sold before and cannot sell while unlicensed. It just gives me more work to do sifting through irrelevant applications.

Overall: If you have a need for 3 or 4 ads running year-round, then go for it. If you are on a tight budget or hire infrequently, go with a cheaper option first and maybe save money if your industry has enough talent available.

Capterra loader

ZIPrecruiter has become one of the better online job sites

Dec 06, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: ZIPrecruiter is easy to use both from the employer perspective and the job searcher. It has taken the model of Monster and Career Builder of old, kept the good - discarded the bad, and today represents one of the better options out there whether you are hiring or trying to be hired. . As an employer, you will get a lot of results so stay organized and efficient to maximize the tool.

Cons: The characteristics that make ZR so good are the same things that can make it difficult to manage. Ease of use for employee-hopefuls allows them to sling out resumes at a record speed. This can create feeling overwhelmed with the process and if you aren't careful, you will find yourself moving through resumes just to finish. For job seekers, you may feel like you got a lot of resumes out but quantity may not trump quality.

Overall: As an employer, knowing that we would be getting about 3 times the # of resumes as we would usually gave us a better chance of finding the right candidate if we could give each resume the time it deserved.

Capterra loader

More inbound candidates? Try ZipRecruiter

Aug 17, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We are using ZipRecruiter in our company since it gives us a steady stream of inbound candidates. Sourcing on LinkedIn, and sending outreach emails to candidates are a good deal since by that process we have already screened the candidates. However, not all candidates are found on LinkedIn. Almost half of interested candidates that we process for our company openings especially in our Executive Search arm are from ZipRecruiter.

I like the functionality of ZipRecruiter that you can include qualifying questions to your job posting. It is like a first line of defense to weed out unfit and not really interested candidates.

Cons: The only bottleneck I have with ZipRecruiter is that the templates for posting are cynical. You can't really incorporate much design that will make the job posting interesting.

I hope ZipRecruiter steps up its game, and be mindful that most job hunters now are millennial, and they need to ramp up in terms of being responsive to the modern candidate pool

Overall: ZipRecruiter is a great help for all our recruitment needs. ZipRecruiter is best used for executive positions but downplays its essence in terms of rank and file recruitment.

Capterra loader

A great find for job hunters!

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The One-Click Apply feature is my absolute favorite! Job Applications are laborious at times. Filling in the same information repeatedly can be so draining. One-Click Apply makes job applications seamless! I also felt like there was a healthy volume of jobs to choose from, second only to Indeed. Zip Recruiter was a large part of my life during my job search. I am thankful for it.

Cons: Unfortunately, I had several issues with my resume saving properly. Sometimes when I would apply for a job, I would have to use my zip recruiter resume and not my own resume file and it did not always save properly. When applying for a job, your resume needs to be very polished. I was sometimes concerned that my resume might have formatting issues when applying with Zip Recruiter.

Overall: My overall experience with ZipRecruiter was a great. I recommend it to people all the time. The One-Click-Apply feature is a great bonus. ZipRecruiter is definitely an asset for anyone job-searching these days. A great resource!

Not a Great Return of Investment

Dec 13, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: As a company, we needed to hire employees who had experience in our industry and we needed to hire quickly. I turned to ZipRecruiter for assisstance. At first, it was great. Customer service walked me through everything, made suggestions, helped to edit our ad and make it available to relevant areas and varying states. We were given several options as far as cost and we felt confident on the prospective employees we were hoping to recruit. At first glance, ZipRecruiter seemed to be a good route for finding employees.

Cons: When we were talking to the ZipRecruiter representative, he gave us many options on locations to post our ad, and varying costs of length of time it was going to be available. He was a salesman. He was trying to sell us on some grand plan that would span several regions, being able to post several jobs, and offer all these options. However, as a small company, we weren't looking for some novelty recruiting process with all the bells and whistles. I told him exactly what we needed and the budget and it suddenly turned to a different tone of conversation. We decided on a plan and went from there. While setting up our available position, I was able to set up screener questions to help narrow down candidates. I have done previously with other recruiting sites and knew exactly what questions I needed to ask. To my dismay, the ZipRecruiter rep kept changing my questions! I would change them back to find that they have once again been edited. Upon that, I was displeased with the response I got of applicants and didn't even end up making a single hire. I turned to the other site we have typically hired through and had much more success.

Overall: Overall, I wasn't happy with the process or the lavishness of ZipRecruiter and didn't feel I got any kind of return on the investment I made with them. Granted, the position we were trying to fill is very specialized, but I have had better luck with other sites that weren't as expensive.

Easy to use job search engine

Jul 14, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Some of the things that I like about ZipRecruiter are that as a job seeker, it is very easy to create a profile and the system ensures that it matches your profile against matching jobs. I think it has some of the better job matching mechanisms in place to be able to search for matching jobs that relate better to your skillset and experience. I also like the feature of one click apply in which you can apply for a position without filling in additional details as long as you have the requisite details in the your past job history and profile. The notification and alert tools available when a job is posted that match your profile is also good.

Cons: The experience of using of the website seems to be heavy and the general navigation of the system is not an intuitive as I would have liked. Also, it would be great if there was a follow up mechanism available when you apply for a job as there is latency in the current status of the openings and what is displayed on the website. If a resume needs to be updated on the website, the process is slow and not very responsive.

Overall: Job Matching criteria is pretty refined in the system and that helps in you being matched with the right opportunities and explore relevant openings. The process to apply for the jobs is also pretty smooth and helps ensure that you are aware of the latest openings matching your skills and experience.

If you are a Recruiter, you will love this!

Aug 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1. you can use this to source for candidates that you deemed fit with your job opening. You can see candidates' qualification and skills. And can send them email about the job opening that you have. In that way you can get their interest to have their contact information to reach them at

2. You can also have a job posted and let these candidate apply on those posting

3. this application is best used for Light industrial/Commercial jobs

4. you can also see reviews from people who have worked on companies that can be used as a basis for recruiting

5. Subscription for this site is decent.

Cons: 1. Since resumes posted on this site does not have contact information, you have to wait for for these candidates to reply with your reach out

2. Though this site is very useful, it might not be useful with some cities and state

Overall: I can not think of anything I do not like with this site. Overall, it helps job seeker and employer to reach best candidates available in the market.

Good for staffing...

Nov 14, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: I liked how wide the reach was. I was able to touch a lot of people in a short amount of time when I worked in staffing.

Cons: It does not screen candidates as well as it is advertised.

Vendor Response

by ZipRecruiter on November 16, 2018

Hello Mac,

Thank you very much for taking the time to review ZipRecruiter, your feedback is very important to us! I would like to apologize for your experience in receiving a larger pool of unqualified candidates. That can be frustrating! We know how important it is for you to make those hires. Although our system does work to identify the best-matched candidates for your job, there are several other tools that we encourage all customers to take advantage of to help better their chances of finding the right candidate and filtering out those who are not a good fit. One of those features being our screening questions. These will help filter out those applicants you do not like. If we ever have the pleasure of assisting you with your hiring needs in the future, I would be happy to help you set these up.

We hope you are able to make those hires soon!

If you need further assistance feel free to contact our Customer Success Team by calling 1877-252-1062 (24/7)

Tier II Support

Good for getting myriad resumes in your inbox, not great at filtering bad resumes

Jul 24, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: There will never be a shortage of resumes to review. Every day that the job was listed as active, we received at least twenty responses. I really like the ability to categorize and filter by quality and reaction. It's absolutely necessary given the volume involved. I have had good and bad resumes through this aggregation site. Hiring quality people is the hardest part of being an employer. Also, we receive a discount offer in the mail or by email more often than we can use it as we are not always hiring. This is good!

Cons: Because this service pulls from a number of other websites, you get many resumes in different formats. I require that the resume be at least in Word, ideally in PDF. I wish we could limit the sources or send an automatic email from specific sources. (I'm looking at you, Yahoo!) I also will not follow up if there are numerous spelling errors or an unprofessional email. Unfortunately, we receive very many resumes that have to be dismissed based on that criteria alone.

Overall: We received so many resumes that it was nearly a job in itself to sort through. We were only looking for one employee but finding good people is difficult. Thus the massive number of responses is quite necessary.

ZipRecruiter Hired!

Aug 29, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: The best thing about this product is how easy it is to get information about a job and post yourself as a person looking for a job. Uploads are easy, it is easy to tag jobs and professions that you are interested in, and its easy to flag jobs that you are not interested in. I like that you can submit your search for different regions, and get realistic results.

Cons: The worst thing is that you cannot separate your searches. If you are like me, where you have a background in one industry but would be willing to change industries it is sometimes harder to get the search algorithm to keep those searches separate. It takes a lot of training and customization to train your platform to understand what jobs to send you, and which you probably aren't qualified for. I also wish that there was better quality control over the types of employers allowed to post on Zip. Several times I responded to an ad looking for someone like me 'an industry switcher looking for entry level X' and ended up with a MLM or some other undesirable company that was not looking for my specific skill set, but more a 'warm body'. This was particularly noticeable when I was looking at staffing recruiting positions or project management positions.

Overall: Despite several false starts and 'bad' postings, I was able to find my current job through ZipRecruiter and I would encourage others to take the time to sort through the riff-raff, because the chances of finding legitimate postings as opposed to Indeed or CareerBuilder (both of which have a lot of spammy postings) is high.

Easy to use but really Phil has not come through for me yet

Aug 07, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: Zip uses an avatar named Phil. I would like to see other avatrs available like a female for females or males who prefer female recruitment managers.

Pros: Very easy to use. You do get automated updates both as a user from the hiring side and also as a job seeker. I have used on both sides of the equation for about 3 years each.

Cons: Job seekers - well, no one has called me saying hey ZipRecruiter worked for me and I fgot a job. It really works better as a recruitment tool but then there is a big drawback. if you are looking for experienced people, they will usually have targeted resumes and zip only lets you store one for their easy 1-click apply. Quite a limiting factor. I as a hiring manager then need to get the person to send the targeted resume or I spin my wheels seakig with a not quite wat I am looking for person.

Fresh leads!

Sep 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It gives ease to recruiting. Ziprecruiter allows you to do job postings wherein the active applicants will simply apply on your post. In adition, they also have resume database wherein you can do sourcing of candidates. You can filter resumes by entering key words, job titles, and resumes recently posted. Majority of the resumes that you can find here are not on the other job boards. Totally fresh leads.

Cons: Few filters unlike other job boards in the market. Applicants can apply even though they are not qualified. I hate the idea that when you open a candidate's resume, you still need to click view full resume button. It is time consuming because sometimes you will need to wait for the resume to load up. Has lot of things to improve compare to other job boards.

I have hired and been hired with Zip Recruiter

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As stated in the title I have used Zip Recruiter to hire employees and I have also used it to acquire a job. I highly recommend Zip Recruiter for both hiring and getting hired. This is a simple and straight forward for both.

As far as using this to hire employees it is competitive on pricing and had some high quality applicants. We used this to hire an office admin and a developer. I can't remember what we paid but I want to say it was one of the cheapest job recruitment companies. We received over 200 applicants for the office admin position. It is a simple process of scanning through applicants. You can mark the ones you are interested in and the ones you are not.

I was able to find a job on Zip Recruiter from a high quality employer. Finding a job is pretty easy and straight forward. You can search companies, titles, roles, etc. You can be notified by jobs you might be interested in. Once you upload your resume and update your profile most of the jobs you can apply with a one click process.

The application for IOS and Android is one of the best things about this. It was simple to use to scan through all of the applicants and useful to be able to do it anywhere. Looking for jobs on the app was clear and straightforward. It is a clean and well developed app.

Cons: I honestly cannot thing of one thing that I did not like about Zip Recruiter. I highly recommend the product to everyone.

Job search streamline

Oct 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: The beauty with which the software application streamlines the job search process is amazing. It provides other similar job options that helps me diversify my job search. The suggestion tool is really powerful with zip recruiting. Really easy to navigate the website as well as the app. Since the resume is uploaded the setup time is really low to apply to many new jobs. This makes the job search process really easy, fast and efficient.

Cons: There are a lot of false advertising, fake ads which makes is harder for users to filter through all the junk. The number of email that zip recruiter sends to users is also a large part of that junk. Some of the job suggestion are highly diverse, sometimes diverse to a point that it does not match my interest nor my keywords.

Overall: Overall very happy with the app. Minor glitches while switching inbetween pages and search. The design could be further made simple and the clutter on job search should be removed. Ads hurt the main page as it makes it difficult for the user to find jobs. The job search suggestions is helpful but the suggestions are not as great.

Simple Design, specialized search in technology field, worth a try

Oct 27, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Comments: I used ZipRecruiter heavily just over a year ago as well as here and there occasionally since. Everything I tested was responsive and worked as expected. Would I recommend? If you are in need of employment or employees in the technology fields that ZipRecruiter focuses on the ZipRecruiter is a valid and capable choice. It has a clean design and doesn't get tiresome after putting in hours for you job/hiring search.

Pros: It has a very simple layout/design and intuitive user interfaces. Black, white, and pops of green keeps your attention focused on the information at hand. On the aspiring employee's side of things it is fast and looks clean. The focus on the technology-based fields was what drove me to choose Ziprecruiter. The specialization makes things either on both sides of the equation, in my opinion. Job seekers have fewer listings to sift through with a high percentage of relevancy, whereas, the employers receive applicants experienced in their field.

Cons: Take caution with the inciting scam advertisements that make their way into the listings. (Don't fault them for this one too much. All job boards deal with this to some degree and ZipRecruiter isn't anywhere near the worst.) From my memory I never had any issues on the site other than ones that were of my own doing, such as a messed up resume for a time when I uploaded the wrong file. My biggest complaint is that the algorithm for recommending jobs rarely alerted me of things that caught my eye.

Great recruiting platform for easy to fill positions

Oct 24, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: The free trial software and aggregate method of this software lets you test it out before committing. They are confident in their product.

It is easy/intuitive to use.

Cons: This is a recruiting platform for non-specialty jobs. If you have difficult positions to fill in highly competitive markets such as physician staffing, high level IT positions, cleared professionals, etc., this will not reach those candidates in any meaningful way.

Overall: This platform is an excellent entry level tool and affordable with several price-points to suit your company's needs. They also have an excellent free trial month so you can see what you get. They use (as far as I can tell based on their marketing) an aggregate model where their ad goes to several other sites so you get a decent bang for your buck. I've noticed a lot of marketing on TV and radio lately too, so they are becoming a more household name. If your recruiting/HR sourcing needs feature positions that are standard/generalized but may require some additional exposure, this is a good method with an intuitive platform for posting. However, if you are looking for a new sourcing tool to reach hard to fill positions such as physician recruitment, top tier IT professionals, etc., this will likely disappoint. It is a great product for a recruiting team that isn't a specialty staffing firm and just needs a resource that is cheaper than Careerbuilder/Monster/Indeed paid model.

ZipRecruiter Review

Nov 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: I like that you can track all of the information about your applicants in one place and create a rating system for them. It is easy to share this information among staff so everyone can have input on candidates.

Cons: There is a tendency for non-qualified candidates to apply for your positions which can be time consuming to weed them out.

Overall: We have found many of our employees using this software.

Vendor Response

by ZipRecruiter on November 16, 2018

Hello There,

Thank you very much for taking the time to review ZipRecruiter, your feedback is very important to us! Congratulations on those hires! We hope they work out for you! I would like to apologize for your experience in receiving some unqualified candidates. Although our system does work to identify the best-matched candidates for your job, there are several other tools that we encourage all customers to take advantage of to filter out those who are not a good fit. One of those features being our screening questions. These will help filter out those applicants you do not like. If we ever have the pleasure of assisting you with your hiring needs in the future, I would be happy to help you set these questions up.

If you need further assistance feel free to contact our Customer Success Team by calling 877-252-1062 (24/7)

Kind Regards,

Tier II Support

Finding great talent? Try ZipRecruiter

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: ZipRecruiter helps us find great talents which are not on LinkedIn. Not all professionals have LinkedIn account, and it is such a waste not to find the best fit because of that. ZipRecruiter bridges people that doesn't have LinkedIn accounts to the opportunities that we are recruiting.

I remembered a time when we are finding the best Manager for one of our LOBs. It seems that all people we are finding on LinkedIn are either not interested to make a move or not really a great fit. ZipRecruiter bridged us to one great candidate, and she's been working here in our company now for more than a year.

Cons: I really don't have anything that I don't like on ZipRecruiter. It is easy to use, and once you post a job, you're gonna get immediately a lot of applicants.

Maybe the best thing that ZipRecruiter can do is to have like a predictive next steps more like a predictive text. For example, I am posting for a Programmer post, and by the language of what I am typing, I hope the system can provide suggestions as to what other skills I will require etc.

Overall: ZipRecruiter is one of the best addition into making a great tandem with LinkedIn in finishing a recruitment task - easy and fast!

Great Service but a Little Pricey

Dec 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: If you are willing to pay the fees you can find an amazing cadidate but just remember that nothing is free in this world.

Pros: ZipRecruiter is a great company with a great staff to help you out. What we have found is that in hiring professionals for our medical practices it can be expensive to hire using a recruiter. ZipRecruitor is less that a typical recruitor and they have may different candidates to choose from. Everyone that we have interacted with from ZipRecruiter has been very nice and very helpful overall.

Cons: Pricing is the biggest con. It is less expensive than using a standard recruiting service but not by as much as they would lead you to believe. For the free use of applicants you get to see, there are older out of date resumes that are either not looking or never respond to requests. If you are willing to pay you get to see another group of applicants that you will be able to find a great candidate with. Just know that you are not likely to find anyone during your free period and that you need to pay to find a great candidate.

Move Along!

Oct 17, 2018
2/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 3.0/10 Not
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Extremely
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Pros: My favorite thing about ZipRecruiter, which is a stretch, is how easy it is to sign up to the platform. My review is based from a candidate perspective, and not an employer perspective, but much beyond the ease of signing up, I don't enjoy the platform.

Cons: Everything else. Seriously, I wouldn't recommend this platform to any employer or candidate.

- The emails seem scammy. As a candidate, I get about three emails a day all of which have the same jobs that they sent me yesterday. For some reason, those same jobs never get filled... weird, huh? Not to mention, in the email, they have random things capitalized (super scammy).

- Low quality of jobs. If you're an employer, there are much better job sites out there that don't seem more approachable and better for placing talent into jobs.

So all in all, move along to the next platform. Cough (Glassdoor) cough.

Vendor Response

by ZipRecruiter on October 19, 2018

Hi Dan,

Thank you for your review as we greatly appreciate your feedback. We're sorry to hear of any less than pleasant experience while utilizing ZipRecruiter for your job search.

If you believe you have witnessed suspicious activity on our website, we highly encourage you to reach out to our dedicated trust and safety team to report this. They can be reached via email at trustandsafety@ziprecruiter,com. Or, please feel welcome to visit our web page for this as well: https://www.ziprecruiter.com/trust

Should we have the pleasure to assist you with your job search again in the future, our customer care team would be happy to walk you through your job seeker profile to get the most out of your experience. Please feel welcome to email us at support@ziprecruiter.com with the subject line, "Tier Help" to ensure one of our senior representatives receives your inquiry directly.

We wish you the best of luck on your job search!

Kind Regards,
Tier III Support

Zip Recruiter Resume Stockpilers

Sep 06, 2018
2/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: I found that Zip Recruiter had a wealth of job seekers with the qualifications that we needed. I liked that you could look at these candidates and contact them via Zip Recruiter message portal.

Cons: Candidates list there resume but once they are hired there resume does not come off Zip Recruiter. The pool of qualified applicants is not what it seems. When I contacted these people many were rude and said they had submitted their resume years ago and did not understand why employers were still contacting them.

Overall: I paid per click for what I thought were qualified applicants but I paid to access resumes and contact info for individuals that had no need to be employed at and had long since submitted their resume to Zip Recruiter had found a job. If someone is employed take the resume off your database or have a statute of limitations.

Vendor Response

by ZipRecruiter on September 10, 2018

Hello Karen,

Thank you for taking the time to review ZipRecruiter, as your feedback is very important to us! I would like to apologize for your experience with the applicants you came across within our resume database. Our resume database is compiled of resumes from job seekers that choose to not only post their resume but to keep it posted as long as they would like. They always have the option to remove it after they get hired. Unfortunately, when job seekers are hired some of them do not let our system know- so their resumes may remain on the site.

Luckily, we have a great filter to apply to your search within the database to filter through resumes that have not been updated within x number of days. You can choose the span of time depending on your needs. I would be more than happy to personally assist you with navigating the resume database the next time we have the pleasure of assisting you with your hiring needs.

Kind Regards,

Tier II Support

877-252-1062 (24/7)

Its fairly priced, but increase your employee staff quick if your hiring

May 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: This program lets you create a very specific add to post for possible new hires, You can thin out the unqualified or less skilled applicants and customize your add with specific questions, expectations and scope of work, if applicable. People have to answer to your criteria when they reply back so you only interview the specific group of people that answer your ad with the information your looking for. It also allows you to have more than one of your staff have access also, so they may review incoming applications as well.

Cons: I think if it had a better way to strain the junk and unwanted ads from entering my inbox with real applicants, so I dont have to delete them all the time would make it that much better. If you are new to using this software it will take some practice until your a pro at manipulating your ads into the perfect way that you want them to look.

Overall: i think Ziprecruiter could definetly help you to expand your employee base if that is what you are looking for. I print out stacks of leads that have replied to my ad almost on a daily basis, than I have the receptionist call them all and verify they want to interview with us and set a date to come in

Capterra loader

Found a thousand candidates and counting!

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: This is one of the very few sites that lets you save your jobs that you have already posted! It also does most of the work for you when you are typing up the job description as well! Which makes this my favorite and easiest app to use while posting new jobs and recruiting new hires!

Cons: There's nothing at all that I don't like about this software! This is by far the most easy to navigate app for recruiters as well as Hiring Managers!

Overall: ZipRecruiter has brought our company so many qualified candidates that we wouldn't have otherwise! We have tried other sites such as CareerBuilder for example and it was no where as good as ZipRecruiter!

Capterra loader

Recruiting from Multiple Sites at Once!

Dec 12, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: What I like most about Zip Recruiter is that it takes your posts and puts them out to a few recruiting sites, but eliminates the need to visit any site other than it's own. I like that you can choose how many listings you can have at one time. I like that you can target which cities you would like to recruit in. I like that it integrates with your email platform, and I also like that you can create templates to streamline emailing your recruits while following your process flow.

Cons: The thing that I like least about Zip Recruiter is that sometimes markets can be too saturated for what you're looking for, and if you are working with a team, it's hard to know who has already been contacted until you reach out to a recruit yourself and they tell you they've already spoken with someone.

Overall: Overall I like ZipRecruiter. It's easy to use and figure out and reaches a large pool of possible candidates in one place.

Functional for Recruiting

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Keeps CSVs and Applicants organized in one place, easy for team collaboration.

Cons: Pricing- expensive for what it is. Old pricing was a better model. Unfortunately, not much competition to displace it though, so still a must use.

Vendor Response

by ZipRecruiter on November 16, 2018

Hello Tyler,

Thank you very much for taking the time to review ZipRecruiter, your feedback is very important to us! We are glad to hear that you had an easy time navigating our site and that you enjoyed the layout of the candidates and their resumes. We take pride in our ability to bring employers and job seekers together. ZipRecruiter is always more than happy to help you set up a custom plan that fits within your budget while optimizing your search for the right candidates. We hope you make those hires soon!

If you need any further assistance feel free to contact our Customer Success Team by calling 877-252-1062 (24/7).

Kind Regards,

Tier II Support

Rip Off

Sep 06, 2018
2/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money

Pros: I enjoyed using ZipRecruiter as a job-seeker, but NOT as a hiring Manager.

Cons: While it is straight forward and easy to use, there is not a wealth of quality candidates for our industry (Veterinary) out there, as the ZipRecruiter reps will try and make you believe. They give you irrelevant statistics as to how many 'qualified' job seekers they have looking for jobs like ours, and try to convince you to pay even more to really reel those people in. This comes with no real data to back up why it would be worth paying more, and no proof that doing such WOULD reel in better candidates. We have had MUCH better luck on Indeed for very little or no cost to us, while ZipRecruiter feels like a total rip off. We paid a few hundred bucks each month for very few candidates, and even less qualified ones. Not worth it.

Overall: While it is straight forward and easy to use, there is not a wealth of quality candidates for our industry (Veterinary) out there, as the ZipRecruiter reps will try and make you believe. They give you irrelevant statistics as to how many 'qualified' job seekers they have looking for jobs like ours, and try to convince you to pay even more to really reel those people in. This comes with no real data to back up why it would be worth paying more, and no proof that doing such WOULD reel in better candidates. We have had MUCH better luck on Indeed for very little or no cost to us, while ZipRecruiter feels like a total rip off. We paid a few hundred bucks each month for very few candidates, and even less qualified ones. Not worth it.

Vendor Response

by ZipRecruiter on September 10, 2018

Hello Christina,

Thank you for taking the time to review ZipRecruiter, your feedback is important to us! We apologize that your latest experience with us was not a positive one. I would also like to apologize for your experience in receiving a larger pool of unqualified candidates. We want you to be able to make those hires quickly and efficiently! Although our system does work to identify the best-matched candidates for your job, there are several other free tools that we encourage all customers to take advantage of.

To address the account management issue, I'd be happy to reassign your account to a new Account Manager who can better assist you in exploring different plan options that fit your hiring needs and budget while maintaining better contact with you. We are also available here in the customer success department 24/7 now and we are always more than willing to help you get the most out of our site!

We hope you make those hires soon!

Kind Regards,
Tier II Support

User Friendly

Aug 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: I like the effectiveness of being able to narrow down what I am looking for when hiring people or even when looking for jobs that are open. The product gives ample options that help to narrow your results to locations, years worked, the timeframe of the post being up, and so much more.

Cons: The only con I have is that some of the postings are from 30+ days ago and these jobs happen to be closed. I think that is they were removed it would create an even better query when searching for jobs or even posting them so they do not get mixed with the postings that are no longer active.

I Love Ziprecruiter

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Let's start with the one-click apply which is just about the best function for when looking for a new job. No need to type everything out every time anymore with ZipRecruiter. As well, the site has plenty of features for filtering out what you do and do not want to view. They also constantly update you when an Employer has reviewed your application up the three times which not only is good for letting you know you are being viewed but also good to find out how you stand out among the rest of the people applying for jobs. ZipRecruiter also makes it very easy to create a job posting and get it into the appropriate channels.

Cons: I would suggest updating the app more as this is where I mostly use the app. ZipRecruiter does not have many issues. The biggest one is the amount of emails you receive from them but you can always limit what gets emailed to you.

Great resource when you're looking for a job

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease of use. When you're looking for a job, that's one of my top choices. Very straight forward interface, nothing overwhelming, comparing to some other competitors. I highly recommend this product

Cons: None really. When you like a product, it's hard to find what you don't like. I didn't have to work with their support team. Sometimes the auto suggested jobs that come up can be far from what I do, but that's fine.

Overall: I use it every time when I'm looking for a new job. It will remain one of my key resources when I'm looking to make a change in my career. If you haven't tried it yet, you absolutely should do so.

Capterra loader

Easiest Job Board To Use

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I like how much thought they put into creating the software to make sure every task is easy to do. Whether it's duplicating jobs, viewing total candidates (not for specific jobs), or posting an ad in the first place. It really allows me to be able to organize my applicants and know where I left off from the days before.

Cons: It seems a little messy because it's kind of jam-packed with options, but it's nothing you can't get over quickly. Indeed also happens to get me way more qualified candidates than ZipRecruiter does.

Overall: I prefer ZipRecruiter over Indeed's platform.

Capterra loader

Reaches many applicants easily

Apr 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: This software is popular and suggests the jobs to those who appear to be qualified. It drives recruiting well.

Cons: The software is generalized, so we get many applicants who are not qualified. It provides a match score, but doesn't screen out those not qualified. A better process for this would make the recruiting effort more efficient.

Vendor Response

by ZipRecruiter on April 27, 2018

Hi John,
Thank you very much for taking the time to review ZipRecruiter - your feedback is very important to us! I would like to apologize for your poor experience in receiving qualified candidates during your time with us.

I want to let you know that if you ever decide to give ZipRecruiter another try, there are several steps that can be taken to optimize your posts to help filter out unqualified candidates and collect a larger pool overall.

If we ever have the pleasure of earning back your business, I would very much like to help better your next experience. If you would like any further assistance, please feel free to email me personally at support@ziprecruiter.com with the subject "Attention Rebecca" so that I can assist you. You can also reach the rest of our Customer Success Team by calling 1877-252-1062 from 6:00am - 6:00pm PST, Monday - Sunday if you have any immediate questions or concerns.

Kind Regards,

Rebecca R.

Capterra loader

Zippy

Nov 03, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: ZipRecruiter is easy to access, as it is a web based platform. The dashboard is easy to use and setup to find what you need quickly when looking for potential candidates. We use it 2-3 times per week following up on candidates.

Cons: I would like it easier to contact potential candidates with an Outlook 365 connector. This will allow me to send emails directly from my account and have copies of the engagement in the system. Allowing templates, appointment setups, and calendar invites much easier to manage.

Overall: Overall, ZipRecruiter has been an asset to our company. Small improvements will make it even better.

Vendor Response

by ZipRecruiter on November 16, 2018

Hello Neil,

Thank you very much for taking the time to review ZipRecruiter, your feedback is very important to us! We are glad to hear that you found some quality candidates. We take pride in our role of bringing employers and job seekers together. We appreciate your feedback and we will definitely be submitting this to our product feedback team! We always love new suggestions that will improve the experience for both employers and job seekers.

If you need further assistance feel free to contact our Customer Success Team by calling 877-252-1062 (24/7)

Kind Regards,

Tier II Support

Incredible Place to Start your Job Search

Oct 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: ZipRecruiter is a fantastic tool to assist in the always-daunting job search. When I moved out to California, ZipRecruiter was one of the first online job-boards that I went into. As for the platform, what's not to love? Clean interface, suggested jobs, many jobs listed but without being visually overwhelming, heavy details upon further clicking, and many include pay and benefits in the quickly visible ad. Also, the mobile experience is just as enjoyable as the desktop version.

Cons: About the only issue, I had with dealing with ZR for a few months was the excess emails and notifications. Yes, I would like to receive related job offers but maybe once a week. I don't want them coming every day or several times a day because I had gone through numerous job title searches. Thankfully, these are all options that can be turned on and off at will... as long as you look for them.

Overall: Helped me get my first California job with minimal hassle!

Recruiter for the average person

Nov 27, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Extremely
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Pros: I like the ability to quickly apply for different positions without the hassle of going through each and every website form to fill out. I also really liked that you are notified if someone looks at your application.

Cons: I really don't like the email spam that the site sends you. I have tried in the past to say no to those I wasn't interested so it could more easily understand what I was interested in but I ended up just unsubscribing to it in the end. I wish there was a way to change how often they sent you suggestions or reminder emails.

Overall: Overall my experience is ok. I like not writing a cover letter each and every time but I don't think it has the entire job market on it and it seems to have more entry level jobs than anything.

Vendor Response

by ZipRecruiter on December 03, 2018

Hi Catherine,

Thank you for the time you've taken to provide us with your valuable feedback. We're sorry to hear of any less than exceptional experience while utilizing ZipRecruiter for your job search.

We're happy to hear that you enjoyed our quick apply feature. We understand that receiving job alert emails that are not in line with what you're looking for may be frustrating. We do aim to provide our seekers with the most relevant suggestions possible.

Please feel welcome to email our customer care team at any time, at support@ziprecruiter.com.

We wish you the best of luck on your job search!

Kind Regards,
Tier III Support

Capterra loader

ZipRecruiter has made our hiring process a breeze!

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We hire a large number of seasonal staff every year for holiday events. In the past, this has been a clunky and laborious process. ZipRecruiter has made it so much easier to publicize our postings and get in the applications we need. No longer are we stressing about how we'll make sure to get enough applications to do the hiring we need. ZipRecruiter has streamlined every aspect of this and now we can focus on the business, not on hiring!

Cons: My only complaint is that there could be more functionality for posting compensation. We hire a lot of roles with varying levels of compensation and various compensation structure (hourly, salary, commission, contracting, etc). It doesn't feel like ZipRecruiter pprovides me enough functionality I need to properly describe to candidates what the compensation package will entail.

Overall: This software makes our hiring teams lives so much easier.

ZipRecruiter - Heavier Sales Pitch Than Others

Oct 22, 2018
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, and connected with a large number of job opportunities

Cons: Pushes a lot of jobs that I'm not interested in and that are not a good fit for me.

Overall: Compared with other similar apps I use (Indeed, Glassdor), ZipRecruiter is my least favorite. It does a sub-par job of connecting me with good fit opportunities.

Vendor Response

by ZipRecruiter on October 29, 2018

Hi There,

Thank you for the time you've taken to provide us with your valuable feedback. We're sorry to hear of any less than exceptional experience while utilizing ZipRecruiter for your job search.

We at ZipRecruiter aim to provide our job seekers with the most relevant job alerts and suggestions possible. We understand that sometimes, some positions may not be a perfect match.

Our dedicated customer care team would be happy to assist you with your job seeker profile, and walk you through the alerts tab of your account to provide some insight to get the best results possible.

Please feel welcome to email us at support@ziprecruiter.com with the subject line, "Tier Help" to ensure one of our senior representatives receives your inquiry directly.

Thank you, and we wish you the very best of luck on your job search!

Kind Regards,
Tier III Support

Great for hiring skilled candidates!

Oct 29, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I inputted all of the information I needed in a candidate to fill a recently opened up role with my company. And I had access to multiple candidates within a few hours. It saved us so much time with filling the position so we were able to focus on the things that matter in our company. I really enjoyed the ability to asked questions that candidates need to complete before submitting. If they did not meet our requirements based off of the questions then it moved their applications to the rejection area.

Cons: Overall, we did have few candidates actually apply for the position. If we promoted the listing with TrafficBoost then I have a feeling we could have received more. So if you're looking to get the maximum amount of applicants then you might want to shell over the extra cash to get the extra exposure.

Overall: We are taking care of having our recruiter scour multiple job boards in order to fill an open position.

Capterra loader

Zip Recruiter Pros/Cons

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Chat feature! This is perhaps the most intriguing feature of this software, you can get directly in contact with support using the "live chat" feature. They will be able to answer all of your questions related to your job search.

Apply online! This website has every job you could think of and you can sort them by salary, zip code etc. just simply type in the job you want and you instantly have access to over 1000 results!

Very user friendly user interface, this process of finding jobs is extremely easy using zip recruiter, it is also possible to apply directly from the job online.

Cons: Lack of jobs in certain areas! This is not really a con of the software but there are times where certain jobs are just not in demand or companies choose not to post them on zip recruiter. The # of jobs could be increased but this is still a valuable software.

Overall: Wonderful app for job applications!

Zip Recruiter

Sep 25, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: A lot of recruiting programs that I have used in the past offered no or very little mobile offerings. Zip Recruiter changes all that! Being able to use the program on the fly, especially when I travel for my job, is extremely important! Some times I need to post a job listing as quickly as possible in order to fill open positions and cannot always get to my PC or laptop. Luckily, Zip Recruiter is available through my mobile devices.

Cons: Not exactly a con, per-say, but the software includes access to millions of of job seekers and they are still working on organizing the way recruiters search those resumes. It could be a little easier to find candidates, but overall the program does a good job. The other big downfall is that Zip Recruiter does not post to other job seeking programs like Monster. In some cases, seeing someone on Zip is nice, but looking at them through another site could be a good way to verify information. Hopefully, they correct this.

Overall: The biggest advantage and benefit to Zip Recruiter? Finding job candidates on the fly and being able to contact them directly from the app, even away from the office! This is a must have for any business with high turnover and needing to fill spots quickly!

I was one of the first users

Dec 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: It works, at many levels of employment, especially in the construction field! I've been using ZipRecruiter for my own businesses and the businesses I consult for. I recommend them every week, literally. In my business, hiring woodworkers, carpenters, drivers, painters, estimators and office personnel. For clients mostly woodworkers and office personnel.

Cons: I like the 'rating' system (but I did not know it sent a 'good resume' or 'great fit' email to the candidate. If you are not going to interview them, that's just cruel! If I rate them DON'T forward that to the candidate! Difficult to get off mailing list as a candidate.

Overall: In my business, hiring woodworkers, carpenters, drivers, painters, estimators and office personnel. For clients mostly woodworkers and office personnel.

I honestly don't use it as much as I used to after they raised their rates 3 times over the timeI was using it

I used ziprecruiter multiple times to search for new or open job positions, it was great.

May 22, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: How keywords were used in the job title to pull up certain jobs. The other feature I really liked was the added drop down complete job description that listed requirements, pay scale, hours and benefits.

Cons: Some of the advertising for "work at home" schemes seemed pretty sketchy for a legitimate job search engine to be affiliated with.,

Overall: It seems to be a very popular venue for employers to post open positions and very few out dated or filled positions were online. I applied to many open positions through the listings I found on this website.

A Cost Effective Tool for Hiring New Talent

May 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: The software is very user friendly. It is easy to not only post openings for my organization but to also manage the applicants who apply. The graphic User Interface (GUI) is user-appealing and I found there to be very little time required to ramp up when I first started using the system.

Cons: When you pause your subscription, you are charged a month to not lose your stored data. When we have a lull in hiring, it doesn't make sense to pay for job slots, so we request a pause. However, it seems counter-intuitive to charge an employee who obviously wants to use your product again going forward when hiring needs change by holding their data ransom.

Nice site and easy to use

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: This is a good looking site with quite an intuitive user interface. I have been looking for an internship for a couple of months now and I have an account on a bunch other sites as well. But, I always feel comfortable using this site. I have not used this feature but they have this messaging option with the hiring managers, seemed quite helpful. You can upload your resume, save jobs that you like etc. You can configure email alerts so you know what's opportunities are out there.

Cons: One thing that I did not like about this software is that I wanted job offers for Unity Developers but most of the time they send me offers for generic software developers as well. If I wanted those, I would opt in for that.

Overall: I am looking for an internship so almost daily I try to see what opportunities are out there.

A great system, can be expensive

Mar 08, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: A huge time saver, I am able to post too tons of targeted job sites with only one post. I can mange

and track applicants within the system easily and the applicant database is fairly strong! The company brand is also growing which is driving more candidates to their website.

Cons: Cost is determined by "slots" and can add up quickly. Viewing passive candidate resumes is also costly but you can preview before purchasing contact info which is nice. The zipresumes are often poorly formatted and tough to read.

I never contacted customer support so I can't speak on that.

Overall: Targeted Recruiting. Great if you have a small HR/Recruiting team as it saves a lot of time.

easy to place a job, save old ads, edit and reuse, all my ads in one place

Jul 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease of use and the ability to hire and then keep the acct on monthly subscription then turn it on again, MONTHS later and start right back up from where I was, as needed

Cons: Nothing software related, they help me put the word out, it's not their fault people do not read the ad and apply reasonably. I wish there was a way to edit folks out like junk mail. People who are obviously applying for their unemployment benefits but do not really want the job. They are hours away, have zero experience and clearly not right.

Overall: Lots of applicants for not a lot of money. Old days I had to pay for each word in a paper. Now with Zip, I can customize my add and get lots of people applying

Used for recruiting two open positions.

Jun 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: It is a great tool that s seen by a lot of folks. It is overall an easy software to use start to finish. It can be a little confusing at first but Zip as a good customer support base.

Cons: It is too expensive for what you are really getting. Every click a charge incurs. It would be more feasible if it was based on resumes submitted. I don't really get being charged for curious lookers. It is not really cost effective in that sense. Every time I have used it I have been charged extra. Zip was very quick to credit my card, but it is still a hassle.

Overall: I did not hire anyone that I received a resume from Zip. I am sure the exposure for the company was good to a point!

Not Too Shabby

Nov 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: It's ease of use. Definitely felt welcoming to just wander around on the site, when first getting used to it.

Cons: It wasn't exceptional - just there, and only a little easier to use than some similar platforms.

Vendor Response

by ZipRecruiter on November 19, 2018

Hello,

Thank you very much for taking the time to review ZipRecruiter as your feedback is very important to us! We are glad to hear that you had an easy time navigating our site and hope that when your next hiring need arises, you will reach out to us here for help setting up your job ads. While our system does work to identify the best-matched candidates for your job there are several other tools that we encourage all customers to take advantage of to help better their chances of finding the right candidate. If we ever have the pleasure of assisting you with your hiring needs in the future, I would be happy to personally walk you through those additional features. Please reach out to me personally at support@ziprecruiter.com with the subject "Attention Katie" and I can make sure you are set up for success.

We are available here at Customer Success at 877-252-1062 (24/7) to answer any questions you may have! We hope you are able to make those hires soon!

Tier II Support

Fastest way of recruitment

Sep 08, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Zip recruiter had made the recruiters life easy and sorted it is the best way portal or method to fetch out the right resume. It has collaborated with maximum portals and job searching web site so we can have collective data from all the portals like dice carrier builder LinkedIn.

Cons: There no such cons available. The Boolean string should be improved.

Overall: ZipRecruiter is a very easy to use program for any employer. We have seen great success from posting jobs to searching and finding qualified candidates.

A useful addition to the myriad of job hunting sites

Nov 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
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Pros: ZipRecruiter has a nicer looking and more user friendly interface than some of the competition (like Indeed). It allows you to create a profile that is similar to LinkedIn, with the goal of being found by employers. I had several contact me, and was overall happy with the experience.

Cons: The most annoying thing I encountered was ZipRecruiter's emailing. I received an asinine quantity of job "suggestions" that were totally unrelated to my job field. Yes, you can turn the emails off, but I would prefer they send helpful suggestions that align with the job searches I have conducted.

Vendor Response

by ZipRecruiter on November 29, 2018

Hi Jonathan,

Thank you for your review as we really appreciate your valuable feedback. We're sorry to hear of any less than exceptional experience while utilizing ZipRecruiter for your job search.

We do aim to provide our job seekers with the most relevant job suggestions possible. We understand they may not always be a perfect match, and that you may receive quite a few. We're happy to hear that you love our user-friendly job seeker profile.

Should we have the pleasure to assist you again in the future, please feel welcome to email us at support@ziprecruiter.com. We are happy to help you unsubscribe if you still need to!

We wish you the best of luck on your job search!

Kind Regards,
Tier III Support

Capterra loader

Affordable recruiting program

Nov 28, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: I like the ease of posting a job and that the job will appear in multiple platforms. I like that it is optimized for mobile.

Cons: I do get a lot of resumes that are very irrelevant. I get people from out of state/country and some with qualifications that do not match what I am looking for. Not sure if that is the software or human/user error.

Overall: I have been using ziprecruiter to help clients find new recruits for about a year now. It is less expensive than LinkedIn Jobs, but I feel some of the results are not what I am looking for. Great for a large company looking for entry level positions.

Vendor Response

by ZipRecruiter on December 03, 2018

Hello Elise,

Thank you very much for taking the time to review ZipRecruiter, as your feedback is very important to us! I would like to apologize for your experience in receiving a larger pool of unqualified candidates. That can be frustrating! We know how important it is for you to make those hires and although our system does work to identify the best-matched candidates for your job, there are several other tools that we encourage all customers to take advantage of to help better their chances of finding the right candidate and filter out those who are not a good fit. One of those features being our screening questions. These will help filter out those applicants you do not like. If we ever have the pleasure of assisting you with your hiring needs in the future, I would be happy to help you set these up. We also encourage using the QuickRate tool!

We hope you are able to make those hires soon!

Our Customer Success Team can be reached at 877-252-1062 (24/7)

Tier II Support

ZipRecruiter is a very well formatted software that we use at work to obtain job applications

Nov 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: What I like most about this software is the ease of use, all you need is to sign up and the applications come pouring in, since you are the first point of contact, you don't get bombarded by emails unless you contact the prospective employee first

Cons: I don't think there was a specific item I didn't like about this software

Overall: ZipRecruiter does all the work for you! It was easy and perfect for our firm who does hiring in Summer which is the busiest season for A Construction firm

Capterra loader

A new and fascinating concept, that will get way better with optimization.

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Zip Recruiter is one of those job search engines that combine many features from a variety of other pre-existing websites in a clever way, it combines the most solid and user-friendly interface I have seen with a good customer service . I have used ZipRecruiter to advertise job listings for my Law Firm in order to increase incoming candidates in effort to help fill critical positions, it gets the job done in an enjoyable way thanks to its great exposure and how easy it is to go through all the applicants data.

Cons: Zip Recruiter can be pricey, and some of the features have a few bugs, specially when browsing through CV data you get a few misrepresented information within its format.

Overall: A great job search engine that's constantly growing.

Zip Recruiter was easy to use for my Recruiters searching for Drivers. Very user friendly!

May 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Zip Recruiter was an easy program to setup and use. Our in house recruiters are from a generation that isn't as savvy with technology as the younger generations. They were able to setup their searches easily and quickly. Great product!

Cons: The only down fall of this software was that there were not many search options for the job category that we were searching for. There were plenty in every other field but not many in CDL drivers.

If your end game is increasing your applicant pool ZipRecruiter is a viable option

Dec 12, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Ziprecruiter is easy to use and their customer service is great. I have a dedicated account manager who calls me monthly and actively helps me look for ways to save money for my company. I also get A LOT of resumes through Ziprecuriter. Using their boosts increases resumes exponentially. Their match feature is usually pretty accurate.

Cons: I get a lot of candidates that aren't qualified

The boost feature doesn't work if you want to direct candidates to your website to apply

The first time I used Ziprecruiter to post an ad I got tons of non-local candidates (this has improved).

Overall: Overall, I've had a positive experience with Ziprecruiter. As mentioned above, they have some room for improvement but what system doesn't? I do hope Ziprecuiter adds boolean logic and other candidate search options in the future.

Zip and Indeed are on the Same Level

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Love this site. As a freelancer also looking for a part/full-time position, I enjoy the straightforward, no-nonsense look and workings of ZipRecruiter. I can search for jobs by keyword/title, define my geographic area I'm willing to work, receive messages and notifications regarding my applications and their respective employers. The suggested jobs, based on my past searches and experiences is an incredibly nice touch. In addition to these suggested jobs, the "posted" so so "hours ago" is a great tool to help me get my application in first. Overall, great site.

Cons: In terms of functionality and use of this app, I have no complaints. Nitpicking, the color and design may be a bit dull, leading to a daunting search if you look through the pages long enough. Again, this is a nitpick.

Can be expensive but get's the job done.

May 10, 2018
3/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: Adding in pre screening questions to your job posting that the prospects are required to answer, this helped us weed out the applicants that weren't qualified because of licensing regulations. Being able to add other team members into the account so you can have more then one login, this allows multiple managers to be able to review the incoming resumes for a job posting. Being able to rank the incoming resumes with a thumbs up, a neutral. Being able to add notes to an incoming applicants profile. If you have multiple job postings you can sort the incoming resumes by the specific job posting.

Cons: If you rank a resume with a thumbs down, it removes the resume from the list. This is a problem if you have more then one manager that needs to review the incoming resumes. One manager can down vote a resume, but maybe another manager see's something they like. So the thumbs down doesn't work for us. We would only use the neutral or thumbs up. On our most recent job posting we weren't getting the applicants we wanted with just a standard listing, when we paid the higher price for more exposure we started getting quality candidates. Not sure what the difference is between where the postings are published with a standard listing or an upgraded listing. When you are looking at the list of resumes, if you have multiple job postings you can sort the list by the job posting, however, when you click on a resume it forwards your browser to a new page, then when you click the back button it takes you back to all the resumes so you have to keep resorting them by the job posting.

Best Site Out There, Zip Recruiter

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I love the site because it allows businesses to review your Resume. It is very easy to follow and it always notifies me when new job listings are available. It is nice that it allows you to "apply" for job openings with a one touch option. Looking and applying for employment can be very time consuming and with the step to selecting the "Apply" option it automatically sends your Resume to that Business. I'm sure everyone is always wondering if their application has even been looked at, this site will send you an email when the business looks at your application. I would highly recommend for everyone that is seeking employment to use this site.

Cons: I absolutely could not find anything about this site that I didn't like.

Overall: I love it. I wish I had found this site a long time ago.

An Endless, Ill-Equipped Search

Sep 08, 2018
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
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Pros: I liked the overall idea of ZipRecruiter. It was supposed to make my job search easier, more efficient, and that's exactly what I wanted.

Cons: It did not make the search easier at all. Between emailed job lists that had nothing to do with my field and clicking on job titles that lead to another job search site, where I had to click at least once more (sometimes twice) to get to the company's application page, I was left frustrated and without any new, applicable leads for new jobs. I even reached out to complain about the results I was getting with my searches, but

Vendor Response

by ZipRecruiter on September 13, 2018

Thank you for providing us with your valuable feedback. We at ZipRecruiter take great pride in our role in bringing job seekers and employers together. Employers are able to share their job postings on the 100+ job boards we're partnered with.

Looking for a job can be tedious and at times, frustrating. The last thing we would want to do is contributed negatively in your search. We want you to be able to find gainful employment!

Your job alerts and suggestions are based on your profile activity as well as the selections you have set up within the 'Alerts' tab of your account. We certainly understand that these may not always be a perfect match. We do our best to match you up with jobs that we think you would be a good fit for.

Should we ever have the pleasure to assist you again in the future, please feel welcome to email our dedicated customer care team at support@ziprecruiter.com.

We wish you the very best of luck on your job search.

Kind Regards,
Tier II Support

Recruting program that is okay

Nov 27, 2018
4/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It does get many applicants, (I didn't say qualified though)

Cons: Hard to use and organize as an admin. Needs additional organization features, has a very limited amount. The pre-screened/qualified applicants, although many, are under-qualified and slip through the screening process in a flood. ZipRecruiter's matching to "matched" candidates needs a ton of tweaking. The pay for top billing on ads means you pay a lot to get "spam" like results.

Overall: If you don't mind weeding through tons of chattel, (and paying to get it) to find a qualified candidate, this is the program for you.

Vendor Response

by ZipRecruiter on November 30, 2018

Hello Jim,

Thank you for submitting this review as your feedback is very important to us! We are sorry to hear that the candidates you received did not quite fit your criteria and that you had a difficult time navigating our site. Although our system does work to identify the best-matched candidates for your job, there are several other tools that we encourage all customers to take advantage of to help better their chances of finding the right candidate. We do have filters that you can apply to your job ads to help screen candidates and I would be more than happy to personally walk you through those the next time you have hiring needs! We always recommend using the deal breaker screening questions and the rating tool to help improve our algorithm.

We hope you make those hires soon Jim! Please contact our Customer Success Team if you have any other questions by calling 877-252-1062 (24/7)

Tier II Support

organized

Dec 11, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Zip Recruiter is very organized and makes posting jobs as easy as it could be they have formats ready to go just make a couple quick edits and bam your good to go, also just everything on their site is organized we used Zip for several years

Cons: The only con they have is their price their site is organized and easy to use but a couple years ago they made a huge price jump on their product

Simplicity and easy navigation

Apr 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the fact that I can narrow down my search for a specific job position and location by entering a job title and zip code and get a list of available jobs in my area, this has made my life so much easier than going to each website, then scroll down for "job opportunities" and fill in a million questions they have. My favorite part is the part where you can apply for a job right from the list they have provided. ZipRecruiter has helped me gain additional exposure and has totally opened many opportunities and doors for me. I would recommend it to anyone who's looking for a job, or hiring.

Cons: The automotive responses from Zip Recruiter's recruitment team seem not realistic. The application process of entering information into limited areas of text boxes or classified fields seems very minimal for a recruiting management system. Overall, the website has changed or the user interface has experienced enhancements that limit the amount of information that can be uploaded or added by an end user. The end user will receive multiple text message or email notifications. Generic messages can be automated as well as forwarded to the candidate or user by Zip Recruiter and not the company's or organizations human resources manager. As a result, the expected results of utilizing Zip Recruiter as a job search resource has been modified drastically, perhaps more web development is on the horizon.

Way too much money for what you get

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: Encouraging candidates to apply for the position

Cons: How much it cost compared to LinkedIn or GlassDoor. It costs us over 3 times as much to hire our Sales Rep with ZipRecruiter than our Customer Service Rep (which we ended up having to do twice) with LinkedIn.

Overall: Probably will not use again, either for hiring or getting hired.

Vendor Response

by ZipRecruiter on October 03, 2018

Hi There,

Thank you for your review as we greatly appreciate your valuable feedback. We're very sorry to hear of any less than exceptional experience while utilizing ZipRecruiter for your hiring.

We understand that cost may not work out for everyone. Should we have the pleasure to assist you again in the future, please feel welcome to reach out to our dedicated customer care team! We'd be happy to look into your account and get you over to a product specialist who may be able to assist with special pricing and discounts.

Please feel welcome to email us at support@ziprecruiter.com with the subject line, "Tier Help" to ensure one of our senior representatives receives your inquiry directly.

Thank you again, and we hope you have a wonderful day.

Kind Regards,
Tier III Support

Provides a large volume of applicants. Have to work to find the hidden gem resumes.

Jul 16, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Placing a listing is simple and easy and begin receiving significant response within a day. I tend to get more "hidden gem" candidates than through other job posting sites. I like the ability to categorize my level of interest in the candidate so I can go back and choose the ones that will make it through the screening process.

Cons: The resume notification isn't as user friendly as some other job posting sites. There is a function to click an icon if I want fewer "candidates like this one." I don't like using that because there could be 10 different reasons this applicant didn't process through to the next hiring stage, this icon doesn't allow for me to indicate if the person didn't meet location, education, job experience...

I used it to find jobs. Regularly we arrive emejlovi of them offer a wide range of new jobs around t

Jul 14, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: You can easily find a job anywhere in the world. Searching for a destination and your area of work. Easy to apply for the desired position and desire destination. Every day you get emails with a wide range of jobs in your field. You can check the salary.

Cons: I do not have any big comments on this site. So far, I have had good experiences. It always switches you to the site of the employer where you need to fill in forms for application that takes up a lot of time instead of just uploading your CV.

Overall: Quickly find jobs all over the world.

Capterra loader

Does exactly what it's supposed to do!

Aug 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The program works exactly the way you want it to. It gets the job done. Lots of exposure. For us, we use it to do our hiring. You will receive tons of applicants which is great because it's usually quick and easy to find a qualified candidate. You can narrow your search and be as specific as possible. We always get tons of promos too to use towards our account, which is nice. I would recommend.

Cons: Just like I said with Indeed, you can get overwhelmed with applications sometimes if you don't tone it way down. But it seems if you get too specific it can be hard to find a good amount of applicants to choose from. Whereas if you leave it a little broader you will get overwhelmed with some qualified and some not qualified at all. It is what it is. Finding a diamond in the rough sometimes I guess.

Overall: It does exactly what you need it to do. You can find tons of applicants fairly quickly so there's always options out there for employers.

Follow along your job search journey

Dec 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like that the app is very clean and easy to work with. The notifications that you get as a job seeker help you gauge the potential of getting a call back from an employer.

Cons: The size limit for your resume or other documents that you would like to include is very limiting. Unless you have a small text based resume, anything done in a graphic heavy program will be too large for the software to attach.

Overall: ZipRecruiter has provided some quality leads and the quick checks for salary inquiries and integration with the phone app is pretty robust.

Capterra loader

ZipRecruiter combines a beautiful interface with a job search engine, it is definetely a good option

May 23, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ZipRecruiter is one of those cases were you really love the application. For being a Web Application, I can say that the interface looks similar to a graphic design website, beautifully done, minimalistic in a pragmatic sense and incredibly easy to use. It fullfills all the basics of finding a job, and all I can hope is too see it grow. As someone who worked at a job search engine company (Stating which one would be unprofessional), I can say that ZipRecruiter is better done than many, and I hope to see it grow to become a standard option in the job hunt field.

Cons: The only downside I can really say about ZipRecruiter is that it does not get the recognition it deserves, the market is currently taken over different job search engines that are not as good if you compare it to how well designed ZipRecruiter is. As I stated before, I hope to see it grow.

Overall: As a Human Resources/Recruiter, it helps me find people I need for my company. It is easy to use and have a much better interface compared to many other job search engines in the market.

Great product, but not appropriate for me

Feb 24, 2017
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This is a good product for a corporation that has dozens of different types of jobs that need filling.

It is easy to use and low-priced.

Cons: It does not pre-qualify candidates so you can get 100+ inappropriate resumes for a position, which slows you down.

It does not work with 2 major job sites, Indeed.com & Dice. Plus, it doesn't work with small niche market job posting sites that I use.

Overall: ZipRecruiter is a terrific product for large corporations, in that it allows you to post a job to multiple sites with the click of a button at a very low cost. But unfortunately, it's not great for my particular niche market - so I eventually canceled my subscription.

I initially signed up for the product as it would enable me to post jobs on Indeed.com at no extra cost. When Indeed.com severed the relationship (to increase direct revenue to their site, the product was no longer a good fit for me. Plus, only 1 out of a 100+ resumes were a fit for the jobs that I was posting - so I found myself taking too much time reviewing inappropriate resumes.

Recommendations to other buyers: Not at this time.

Capterra loader

ZipRecruiter - A Quick Review from an Applicant

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: ZipRecruiter is easy! That's all there is to say about it. I have used it to apply in the past and it was extremely simple to set up a profile and get the ball rolling. It can nearly automate the whole process for me, which was appreciated when trying to get as many hooks as possible in a short period of time.

Cons: I found the UI used to be lacking, but in the past couple of years it has been updated and feels like a job board should. I have also in the past received spoofed or fake employers who are running a scam, using the ZipRecruiter name and email service. This was very, very far from the norm, but it did occur to me once or twice in a few years of being registered.

Overall: My experience is very positive, I got some hits when I had used it to job search (as an applicant, not an employer), but always double check who is contacting you via a cold email. The software & website itself are very straightforward and everyone should give it a shot.

Capterra loader

Life saver!

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It makes finding a career a heck of a lot easier! I have applied to 10x more jobs than I had in the past before discovering ZipRecruiter. It also makes it easy to keep track of the places you've applied.

Cons: The only complaint I have is on my app it freezes up sometimes and doesn't save the applications that I have already applied for (very rare!)

Very easy to use, provided large number of applicants for multiple positions

Mar 12, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: I really liked how easy to use this application was. Simple to navigate and easy to understand where each option was found. There had been a large number of potentials that applied right away.

Used this through our entire company to post multiple job listing and allowed for multiple managers to monitor the applicants.

Cons: Of the applicants that applied there seemed to be multiples who did not fit the criteria. For instance we selected to allow only local applicants, but many out of state applicants came forward. Seemed like something that should have been easier to weed out than it was.

Overall: Found a few engineering employees, but did not hire to fill all positions

Capterra loader

The best method of resume organization ever

Jun 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: We are able to have all of our departments manage their job postings. We are able to create interview questions and disqualify candidates who are not a right fit before we even see their resumes.

Cons: I wish there was a way to create folders within each job posting so that I could go back and review them based on preset personal parameters.

We used ZipRecruiter to look for candidates for a position at our company.

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I really like that ZipRecruiter routed potential candidates to us, instead of having applicants apply. They used tools to match people to our needs, rather than having applicant apply directly to us. This was definitely a different way to do it, and as an employer, it didn't feel as high pressure to look through resumes.

If I were to look for a position, I can see on the opposite side how ZipRecruiter would be beneficial to me, as well.

I really liked the dashboard and the set up of the website - it was very user friendly, and I never had to reach out to customer support, though I'm sure if I had they would have been really helpful.

Overall: The benefit I got was qualified applicants for the job opening I posted. Sometimes it's frustrating to post a job and not get applicants that match what you're looking for, but almost all of the individuals we spoke with were more than qualified and that's really refreshing.

Filter The Job Listings More Efficiently

Dec 12, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The "1-Click Apply" feature is so helpful because it streamlines my application process. I also have been exposed to different subsets of my industries of interest, which informed the way I update my application materials and focused my job search.

Cons: Probably the broad amount of listings. While being exposed to a variety of businesses is a plus, I haven't been able to find listings relevant to my experience level, salary requirements, and goals. Furthermore, there are plenty of listings that claim they offer salary and benefits, but when you look at their description, it turns out they're offering an hourly rate and no benefits. This is more the fault of the hiring managers and talent acquirers, but ZipRecruiter can help by screening listings before they get posted.

Overall: ZipRecruiter is one of my go-to online job boards, but I have preferred InDeed as of recent.

Awesome for job posters/seekers!

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I cant say enough good things about this software. I've used it as a job poster and as a job seeker and it's great for both!

Cons: There were a few issues when I first started using it but customer service was happy to help and as the company grew those issues were nonexistent.

Overall: It has been a great experience all the way around as both an administrator and a user.

As a Recruiter, I use this site daily.

May 16, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I like the Ease of Use the most. This software/site allows us to leave notes on candidates and hide seen candidates which is a great tool to when candidates don't qualify.

Cons: The limit space they give for searching resumes. It should be unlimited if your company is paying for the site.

Overall: A great source to add jobs and search for prospective candidates.

Poor. Their trial period was very poorly detailed.

Oct 03, 2017
2/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: UI was very easy to use, got plenty of responses to jobs I posted, some decent candidates. Short trial period meant I wasn't able to fulfill any roles, not their fault per se. When I contacted them about my account being charged, they promptly refunded my money.

Cons: Horrible, horrible transparency. I signed up for the free trial and couldn't even figure out how long their free trial period was until after I talked to their agent. Turns out it's only 4 days. That's just short enough to be totally useless.

Worse part is they weren't very clear about when my account would be charged. Turns out, they charge you on the 4th day of the trial, so if you call on the 4th day to cancel, your account would have rolled over to paid account. Their customer service was nice enough to refund me though, just the lack of transparency left a sour taste.

Vendor Response

by ZipRecruiter on October 26, 2017

Hi Khoi,

Thank you for your review as we greatly appreciate your feedback! I certainly understand your frustration and would like to apologize for any confusion regarding the trial.

All ZipRecruiter accounts start with a courtesy 4 day free trial that provides users the ability to post free job listings and review candidates. Users are welcomed to cancel anytime before the end of that trial period without any charge. During the sign-up process, we do our best to explain the free trial period and disclose our Terms of Use. We apologize if this was unclear.

If we ever have the pleasure of assisting you with your hiring needs, we would be happy to walk you through the free trial details and all the benefits of using ZipRecruiter. If you have any further questions or concerns please feel free to reach out to me at support@ziprecruiter.com. with the subject "Attention Sam".

Kind regards,

Sam

Used it to find a job!

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It has the features any other job board has: Listings, profile to upload a resume / cover letter. What stood out to me was after applying for a job, in the confirmation email, was more related jobs to apply for. I know other jobboards do this, but ZIpRecruiter's seemed tailored to me. On a lot of the other boards they were just random careers pulled from who knows where.

Cons: There should be a way to stop getting certain jobs in your related jobs, or to just stop showing up on the board. I would constantly be shown jobs I didn't like, or that I couldn't apply for. It would be nice to have a feature to take those out of the view.

Easy to use with many opportunities!

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ZipRecruiter is so easy to use! There are so many opportunities on ZipRecruiter and they do a great job of letting you know if you're a match based on your profile and resume. Most importantly, I really like that they make it clear from the start what the pay scale is so you don't waste your time finding it as you do on other job apps/websites.

Cons: This is me just being picky, but the app view isn't the most visually pleasing. Other than that, ZipRecruiter is great!

Overall: I've had a great experience with ZipRecruiter. They allow me to view what opportunities are available in my area or different cities and states and based on my preferences. It's my go-to app/website!

We use ZipRecruiter to post job openings

Jun 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Posting a new job is super easy to do. You fill out the form and click post. You ad is listed and ready to take applicants.

Cons: I don't really have anything about Zip Recruiter that I don't like. It all works really well for what it does.

Overall: It does exactly what it is supposed to do and does it well. Even our HR department can use it with little training.

Capterra loader

Post Job Openings and Let The Application Flood Commence

Oct 03, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: ZipRecruiter is pretty easy to get started with, and we definitely were sure our postings were being shown. We've received hundreds of applicants from this platform, and were able to sort through them all with relative ease.

Cons: I wish there was a way for ZipRecruiter to filter out applications from people who are spamming job search websites with their applications. We received many applications from people who submitted the same exact application multiple times, or were not related to the job we posted.

Overall: ZipRecruiter gave us a lot of applicants to sort through, and we were able to filter through them and find great candidates for the positions we had open.

Capterra loader

Landed a couple of jobs from here.

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The Tap to Apply option on some of the positions available.

Cons: Certain 'interview questions' that could easily be discussed in the interview, defeating the purpose of how easy the app is supposed to be.

Overall: Overall it has been a great experience and it is legit. Sometimes you'll even hear back from recruiters and hiring managers on the same day you apply.

Our company has used for 3 years.

Jul 21, 2017
3/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: We can post jobs quickly nation-wide and we do get a good response rate of applicants. It is an effective tool in securing candidates.

Cons: The resume search feature is horrible!!!

Pricing just raised significantly for a year. Tremendous increase!

We have not renewed at this time!

Overall: Lots of candidates!

Vendor Response

by ZipRecruiter on April 27, 2018

Hi Gretchen,
Thank you very much for taking the time to review ZipRecruiter, your feedback is very important to us! I would like to apologize for your poor experience in receiving a larger pool of qualified candidates during your time with us. Although our system does work to identify the best-matched candidates for your job, there are several other tools that we encourage all customers to take advantage of to help better their chances of finding the right candidate and filtering out those who are not a good fit. If we ever have the pleasure of assisting you with your hiring needs in the future, we would be happy to walk you through those additional features.

Lastly, for the cost of the plans we do have Hiring Specialist here that can help design a plan that fits your hiring and financial needs.

If you need further assistance feel free to contact our Customer Success Team by calling 1877-252-1062 from 6:00am - 6:00pm PST, Monday - Sunday.

Kind Regards,

Rebecca R.

One of many

Jul 13, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: ZipRecruiter has been a player in the recruiting space for a long time now and they are very aggressive in marketing (cold calling) HR and recruiters to join their platform and do post a lot of jobs - in every industry imaginable. Pricing is comparable to other sites that do close to the same thing. They have a trusted name!

Surprisingly, their employer view has a ton of features. It's like a light applicant tracking system for sponsored jobs where you can contact directly, reassign candidates to other postings, etc.

Cons: Their Employer view can be a bit overwhelming. The page has a lot of colors and buttons - which I'm not a huge fan of.

Recruiting Made Easy

Jun 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Very helpful tool for recruiting. It enabled me to post job openings and provide specific scope for permanent roles and project details for freelance engagements.

To make sure that candidates applying are a fit, it also enables you to put a screening question and once sent to your email a CV or resume is already attached which makes every recruiters' life more comfortable regarding screening candidates.

Cons: The screening questions are not enough to limit the candidate applying for a certain position. I hope it will be powered by a bot or AI soon so that it can tremendously filter candidates who apply that are really not a fit - joy applicants.

Zip recruiter

Dec 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: With zip recruiter is good for finding jobs. Every week they have different jobs that you can apply for. You can create or upload a resume and jobs will contact you.

Cons: There not really anything that I didn't like. I searched jobs and was able to get a few interviews. The jobs that they offer are good jobs.

Capterra loader

ZipRecruiter has a very large database of positions!

Jul 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: If you're looking for your next career step/contract or just a new position, you can't go wrong with ZipRecruiter. I use it to find new contracts and to help evaluate my worth, from time to time. When I first signed up, I wasn't sure if this was a good source, or just another one of the many that simply pool resources from other places. It has definitely been the former! ZipRecruiter has an amazing number of positions available.

Cons: You do get a lot of emails from them if you don't tailor your preferences properly, so it's not really a sleight on them, just make sure you're specific in your email alerts.

Too pricy

Sep 10, 2018
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money

Pros: Had good job listings but took forever to fill out ease of use not good.

Cons: Costed too much money for the value. I would rather use Indeed for free or Careerbuilder Monster Dice and LinkedIn.

Overall: Costs too much. Did not get a response from any employers and there was no easily apply like Indeed has

Vendor Response

by ZipRecruiter on September 13, 2018

Hi Krissy,

Thank you for your review as we greatly appreciate your valuable feedback.

We are very sorry to hear of any less than pleasant experience while utilizing ZipRecruiter for your job search.

ZipRecruiter job seeker accounts are entirely free, and we do not collect payment for any reason. Our dedicated customer care team would be happy to provide some further clarification on our service for both job seekers and employers, as well as the application process and how to utilize our quick and easy 1-click apply feature.

Should we have the pleasure to assist you again in the future, please do not hesitate to email us at support@ziprecruiter.com with the subject line, "Tier Help" so one of our senior representatives receive your inquiry directly.

Thank you again, and we wish you the very best of luck on your job search!

Kind Regards,
Tier III Support

I can see the potential, but overall, ZipRecruiter didn't work for my company/industry.

Jul 11, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: ZipRecruiter is easy to use and has a lot of features that are extremely helpful in finding qualified candidates for the positions you are trying to fill. Their service also sends your ad out across a plethora of job boards. Coverage and visibility is a definite plus.

Cons: This service had a poor ROI in the specific industry (transportation/trucking) I was using it for. I feel like this service is better suited for filling white-collared positions.

Capterra loader

Expensive and lackluster results.

Sep 21, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: They constantly offer free trials, however you really don't get any value out of it.

Cons: It's very expensive to actually post a productive job listing. No guarantee and results. We've used it several times with no luck. We are in the service industry.

Vendor Response

by ZipRecruiter on September 25, 2018

Hello Bryan,

Thank you for your review, we greatly appreciate your feedback! I'd like to apologize for your experience of receiving candidates that did not quite fit your hiring needs. We know how important it is for you to make those hires efficiently & we are sorry to hear that you were not happy with the candidates you received! Although our system does work to identify the best-matched candidates for your job, there are several other tools that we encourage all customers to take advantage of to help better their chances of finding the right candidate. We can set you up with one of our hiring specialists who can assist you with targeting the right candidates:) If we ever have the pleasure of assisting you with your hiring needs again, I would be happy to walk you through those features to make sure you are set up for success. You can email support@ziprecruiter.com (24/7) & title the email "Attention Tier II"

We hope you make those hires soon!

Kind regards,¿
Tier II Support

Too agressive trying to sell you

Nov 24, 2018
2/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: I like the idea of the website and their software, to make hiring easy. The functionality is also easy to use

Cons: I don't like that they keep calling and sending mail trying to get me to subscribe to their service and to post jobs on their site. I get that they want to grow their business but they are a tad bit too aggressive. I don't want them to waste my time and their paper to try to get me to do more business with them.

Vendor Response

by ZipRecruiter on November 26, 2018

Hello There,

Thank you for providing us with your feedback, as it is very important to us! We are sorry to hear that you feel overwhelmed with correspondence from us. We understand the importance of your time and we know that running a business can be stressful so please give us a call here and we would be more than happy to remove your information from our mailing list. If we do have the pleasure of assisting you with your hiring needs in the future please give us a call here at ZipRecruiter and we can make sure that you are set up for success and assigned to an account manager who can help you set up your job ads.

If you need further assistance feel free to contact our Customer Success Team by calling 877-252-1062 (24/7)

Kind Regards,

Tier II Support

Better than most of the other similar apps

Dec 03, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: The best feature by far is the invitations to apply to jobs that match your criteria. You don't have to spend hours pouring over searches to find a match. The matches come to you. There is also the ability to define why a job doesn't match your criteria to improve future searches.

Cons: The matches don't always take all of the criteria into consideration when sending matches. For example if you don't want to commute anymore but you are currently commuting it takes months for the search engine to learn what is "too far away".

Overall: Overall I've been somewhat satisfied with ZipRecruiter. If nothing else it's a good push in the right direction for matching employees to jobs.

Vendor Response

by ZipRecruiter on December 05, 2018

Hi James,

Thank you for the time you've taken to provide us with your valuable feedback. We're very happy to hear that you've enjoyed our service for job seekers.

We understand that not all matches are a perfect match with location, however, we do aim to provide our seekers with the most relevant suggestions possible.

We welcome you to email our dedicated customer care team at any time, at support@ziprecruiter.com. We are always happy to assist you with your account!

We wish you the best of luck on your job search!

Kind Regards,
Tier III Support