ZipRecruiter

ZipRecruiter


4 / 5
4696 reviews

Who Uses This Software?

Over one million businesses, of all sizes, have used ZipRecruiter to find top talent.


Average Ratings

4696 Reviews

  • 4 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • ZipRecruiter
  • www.ziprecruiter.com
  • Founded 2010
  • United States

About ZipRecruiter

ZipRecruiter is a leading online employment marketplace. Unlike other job boards, ZipRecruiter doesnt rely on candidates searching for your job. Instead, its industry-leading AI matching technology finds the best matches for your job and invites them to apply. The benefits? More quality candidates and reduced time to hire. In fact, 80% of employers who post on ZipRecruiter get a quality candidate through the site within the first day.


ZipRecruiter Features

  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Profiles
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruitment Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management
  • Assessments
  • Background Screening
  • Candidate Tracking
  • Internal HR
  • Interview Scheduling
  • Job Posting
  • Onboarding
  • Recruiting Firms
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Workflow Management
  • Application Management
  • Billing & Invoicing
  • Built-in ATS
  • Discount / Package Management
  • Employer Accounts
  • Job Management
  • Job Marketplace
  • Matching Engine
  • Resume Posting
  • Resume Search
  • Assessments
  • Background Screening
  • CRM
  • Interaction Tracking
  • Internal HR
  • Interview Management
  • Job Posting
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Self Service Portal
  • Assessments
  • Background Screening
  • Billing & Invoicing
  • Candidate Management
  • CRM
  • Internal HR
  • Interview Management
  • Job Posting
  • Lead & Sales Management
  • Payroll Management
  • Reference Checking
  • Resume Parsing
  • Resume Search
  • Self Service Portal

ZipRecruiter Reviews Recently Reviewed!


Good but not Great

Jun 12, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: ZipRecruiter is a good product, but it also depends on who you are trying to hire. Some industries get a better response rate than others. I like the overall quality of applicants. It's easy to use the self-explanatory system. You generally start receiving applications within seconds of posting jobs, if it's in the category that does well with their audience.

Cons: Their system algorithm is a bit off; I will get a candidate they recommend to me that either doesn't have the right experience at all or has terrible job tenure but will have a "High" rating. I understand that they are not a deciding factor based on Job Tenure, but anyone who is a hiring manager knows that job tenure is significant. Another thing I didn't like about using ZipRecruiter is they recommend your jobs based on specific information that sometimes isn't' allowed to be shared upfront, like salary or client name and based on this you get a lower view rates and lower recommendations. It should be based solely on credentials of candidates applying that jobs are recommended too, NOT based on those things. Another thing I didn't like about ZipRecruiter is that locations have to be exact; you were able to post as a "work from home" or "remote" opportunities in the location option. They did have a tag for it, but then you couldn't specify industry because you had to tag it as remote and not say "healthcare."

Overall: I've stopped using ZipRecruiter do to Customer Service related issues. I was offered a lifetime discount and so many resume views per month upon signing up and then a year later was told that they were no longer honoring their initial offer and I should never have been offered that in the first place. That was it for me, I had a generally positive experience with them, but I can't pay money to a company that doesn' t keep their word, and they didn't care about keeping me as a customer either. No apologies or another form of compensation was offered, just a simple shouldn't have happened, sorry about your luck (without the sorry). So, I took my business elsewhere.

Vendor Response

by ZipRecruiter on June 14, 2019

Hello Beth,

Thank you for taking the time to submit this review as your feedback is very important to us!

Although our system does work to identify the best-matched candidates for your job, there are several other tools that we encourage all customers to take advantage of to help better their chances of finding the right candidate and filtering out those who do not meet your standards. We also provide great free features to help increase your visibility, such as social media integration and job optimization. We want you to be able to make those hires quickly and efficiently and we understand how time consuming it can be to make the perfect hire!

If we ever have the pleasure of assisting you with your hiring needs in the future, we would be more than happy to walk you through those additional features. We are open 24/7 at Ziprecruiter for your convenience.

Kind Regards,

Tier II Customer Support

Sometimes Frustrating

Mar 20, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: the job descriptions were usually clear and the "ad" was nicely laid out and visually appealing. Information about the job hours and benefits were clear so I didn't waste time applying for a position that I later found out didn' fit my needs. There was also the option of requesting a salary range if none was given. However, I found most employers did not respond to the request. The option of getting more information on a job is very appealing and it would have been a great feature to be able to offer that.

Cons: When you click on the apply, the site automatically sends your last saved resume and cover letter. Since I feel it is very important to customize the cover letter for the position, I was frustrated that if I clicked reply, my information was sent and there was no way to resend a cover letter. This was a big negative because I had a varied background and needed to emphasize why I was a good match. I also needed to explain my decision to switch careers and except a position that was a lot different than my previous one. Also, there was no way to follow up on jobs that I applied for. The information on some positions was not enough to make a decision whether to apply. I realize that information depends a lot on the employer but sometimes, the job description needed more "meat". I am an older professional and was not interested in applying for every job that listed in my field.

Overall: I found that there were some different jobs on this site that weren't on others (careerbuilder, indeed). Applying was frustrating as described. There was no way to follow up. I felt like I applied and my application fell into a black hole. I never knew if the employer received it. Looking for a job is very frustrating and time-consuming. Better search criteria are SO helpful to narrow down opportunities and focus on the better fit opportunities. I did not receive one single "call back" on my application for the 2 + years I used this site to apply for positions. I had better luck with Indeed. (Additionally, Indeed is more favored by employers and I found more listings on that site.)

For me, ZipRecruiter features stand out and rise above the rest.

Jun 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Like most job search sites, ZipRecruiter has the expected features for filling out a profile and uploading a resume. It does, however, have some really great standout features. The tailored suggested job notifications seem to really be in line with the types of positions that are appropriate based on recent searches or key-words. Far too often job alerts from other job search sites are a bit or way off-base from what the intended search goal is. The feature I like best is the notifications that alert you if your resume has been viewed, or if a viewer has given a thumbs up. Additionally, the metrics offered when a resume is viewed multiple times is great. For example, an alert may say "Your resume was viewed a second time - only 25% of applicants have a second view." I think this helps applicants keep a positive outlook and return to using the product. With other job search sites, after sending a resume, you are left in the dark. To top it off, this information is available whether you use the website or the ZipRecruiter mobile app. I use the Android version of the app, and the ZipRecruiter notifications are notifications I look forward to.

Cons: ZipRecruiter offers quite a full-featured job search product, and it is my favorite. If there was an area for improvement, I would say it is the references section. It would be nice to be able to either link to existing references and carry them over (for example via Linkedin) or copy and paste a reference with contact info for verification as an additional option rather than only having the option to ask for a reference.

Overall: I am still evaluating the benefits, however, based on the features I have seen so far, and the ease of use - compared to the rest, it is currently the goto job search/employment application.

Capterra loader

Making job applications a breeze!

Feb 06, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I have used ZipRecruiter to search and apply for many jobs, not only for me but for my husband as well. Here's what I love the most about it:

- The ease of finding a job and location using the search tool.

- The positions recommendations it gives (which leads to many other potential positions I may overlook), even in nearby locations of the zipcode I input.

- The "Quick Apply" feature which saves me a ton of time of not having to enter my information again and again.

- The ability to check back and look at all the "Applied Jobs" I've applied to. This gives me a way to check on the status of my application. Most importantly, I am able to see if the employer has or has not viewed my application.

Cons: Personally, I don't think the "Am I Qualified?" button is very helpful. I've tried it before, but it would have me enter my email and yet I wouldn't receive anything. Also, many times I would get an email that says that ZipBot has a message waiting for me and when I press on the link to check my messages on my account, I don't find any. Even when the message icon is clearly showing me that there are messages waiting for me, I can never seem to find any when I press on it. Also, I used to get a lot of emails about job recommendations which would completely overload my inbox. Yes, I would like to receive job recommendations to apply for, but not the amount that I was being sent on a daily basis. I wish there was an option to limit those.

Overall: If you are looking for a fast and easy experience for looking/applying for jobs, ZipRecruiter should definitely be the first place you look at! It is one of my favorite job search engines out there, as it allows me to look at numerous job openings all at once. Saving some positions to apply to later can definitely come in handy when I need to be somewhere else, but if the quick apply option is there, that cuts down on my time and with just a click I am all done.

Not as helpful as I thought

Dec 30, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
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Pros: ZipRecruiter is easy to use and it does provide a decent amount of employment opportunity postings.

Cons: My biggest issue with ZipRecruiter is the reliability of the employment opportunities listed. Many times I have seen job postings and clicked on them only to find that they were actually misleading staffing agency postings that were posted in order to lure people into applying for a job that did not exist. Also, I did often find job postings that did not fit within the search range that I had put in as far as the date of the job posting was concerned.

Overall: While zip recruiter did help me find many job postings, the postings that came up in my searches did not always apply to the position that I was looking for nor did they necessarily apply to the search dates and I was therefor often shown postings for jobs that were more than a month old and would likely not even be available anymore. The site was not nearly as helpful in finding a job as I thought it would be.

Vendor Response

by ZipRecruiter on January 02, 2019

Hi Amanda,

Thank you for the time you've taken to provide us with your valuable feedback. We're sorry to hear of any less than pleasant experience while utilizing ZipRecruiter for your job search.

We do aim to provide our job seekers with the most relevant search results possible. Our dedicated customer care team would be happy to provide some helpful tips to get the most out of your job seeker profile!

Please feel welcome to email us directly at support@ziprecruiter.com at any time.

If you feel you have come across a job ad that may be against our terms of use, please contact our Trust and Safety team directly at trustandsafety@ziprecruiter.com. They will look into this and get back to you regarding these matters.

We wish you the best of luck on your job search!

Kind Regards,
Tier III Support

Not a Great Return of Investment

Dec 13, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: As a company, we needed to hire employees who had experience in our industry and we needed to hire quickly. I turned to ZipRecruiter for assisstance. At first, it was great. Customer service walked me through everything, made suggestions, helped to edit our ad and make it available to relevant areas and varying states. We were given several options as far as cost and we felt confident on the prospective employees we were hoping to recruit. At first glance, ZipRecruiter seemed to be a good route for finding employees.

Cons: When we were talking to the ZipRecruiter representative, he gave us many options on locations to post our ad, and varying costs of length of time it was going to be available. He was a salesman. He was trying to sell us on some grand plan that would span several regions, being able to post several jobs, and offer all these options. However, as a small company, we weren't looking for some novelty recruiting process with all the bells and whistles. I told him exactly what we needed and the budget and it suddenly turned to a different tone of conversation. We decided on a plan and went from there. While setting up our available position, I was able to set up screener questions to help narrow down candidates. I have done previously with other recruiting sites and knew exactly what questions I needed to ask. To my dismay, the ZipRecruiter rep kept changing my questions! I would change them back to find that they have once again been edited. Upon that, I was displeased with the response I got of applicants and didn't even end up making a single hire. I turned to the other site we have typically hired through and had much more success.

Overall: Overall, I wasn't happy with the process or the lavishness of ZipRecruiter and didn't feel I got any kind of return on the investment I made with them. Granted, the position we were trying to fill is very specialized, but I have had better luck with other sites that weren't as expensive.

Vendor Response

by ZipRecruiter on December 15, 2018

Hi Lindsey,

Thank you for taking the time to provide your feedback as it is greatly appreciated. I know how important it is to make those hires (specialized position or not) and apologize if you weren't able to do so using our system.

If we ever have the pleasure of assisting you with your hiring needs in the future, I would be happy to personally assist you. Please reach out to me personally at support@ziprecruiter.com with the subject "Attention Maxcine" and I can make sure you are set up for success.

Maxcine
Assistant Supervisor

Decent alternative to free job sites, but pricey

Feb 07, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: ZipRecruiter posts to dozens of different job sites. It also had a pretty intuitive and easy to use dashboard. I will say the quality of candidate typically was a little better than most of the other sites we used. Actually, I found one of my best employees there. However, don't expect to get overwhelmed with quantity; this is a quality play. I wouldn't say it has a lot of unique or unusual features, just that it was easy to use.

Cons: Even with our paid account, we only got one user. So department managers found it hard to use because they had to remember another login that wasn't theirs. Ultimately, the utilization by our managers was low, and because it was paid, we decided it wasn't giving us a good return and cancelled it, because it was paid based on account subscription, not usage or how many jobs you posted, which could be a good or a bad thing depending on your organization. However, if your organization has HR do everything, then this shouldn't be a problem. It might just be a problem for SMBs where hiring is more decentralized.

Overall: It was a helpful extra hiring tool for our department, but without utilization by the entire company we couldn't justify the expense.

Vendor Response

by ZipRecruiter on February 12, 2019

Hello There,

Thank you for submitting this review, as your feedback is important to us! We understand the importance of being cost effective & I want to let you know that we do have several free features to aid you in your hiring process. Some of these features help improve your visibility to get you in front of a larger audience. Our plans are set up with reusable job slots, which allow you to post several times in the month depending on your hiring needs & you are always able to add new users to your account to make it easier for other employees to access. We would be happy to tailor a plan for you that fits your hiring needs & stays within your budget & if we ever have the pleasure of assisting you with your hiring needs in the future I would be more than happy to help walk you through our free features to improve the performance of your job ads. If you need further assistance please contact our Customer Success Team at 877-252-1062 (24/7)

Kind Regards,

Katie Tier III

Good, but could be better!

Jun 27, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: The 1-click apply is a nice feature. I love that there is an app for the phone available. ZipRecruiter has teamed up with Google and ADP to allow the best possible results for job seekers and those needed to hire.

Cons: Suggested jobs show jobs that (in job title) list keywords that do not exist in my resume (example: engineer). Jobs dismissed previously return when you search again. There should be an option to exclude jobs previously dismissed. Jobs I have already applied appear in suggested jobs, and it is not until I click on "1-click apply" that I then see "You have applied". There should be a feature to "tag" the jobs you have applied 1) at the company website or 2) from another job board (LinkedIn, indeed, etc,...). I do not want to be applying to the same role from multiple jobs, and most companies and/or recruiters post everywhere. On the mobile app (android), the jobs without the 1-click apply have issues loading the job description. I would like to be able to review the description, and then save the jobs I am interested in for when I can get to my computer and apply.

Overall: I like this software, but it could be and needs to be so much better. I get prospective job listings, but then those same jobs are also listed on all the other job boards too.

Recruiting Super Tool

Apr 09, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: I love the built-in metrics for recruiters that let me see what's working and what's not. I can see inbound applications and outbound follow up, active recruiting numbers, historical statistics and easily coach my recruiters.

Cons: Customer Support could use some improvements, as it's not always as easy to get answers when they're needed.

Overall: I think this is a great tool for recruiters and managers alike, as it makes the recruiters' job pretty simple and gives them multiple tools to improve their workflow while providing managers with easy coaching information to build their recruiting team even more.

Vendor Response

by ZipRecruiter on April 10, 2019

Hello There,

Thank you for submitting this review, as your feedback is very important to us! We are happy to hear that you enjoy the many features that we have to offer. It sounds like you are having a great experience with us so far! We hope you are receiving qualified candidates and that you have made some hires! I am sorry to hear that your experiences with our customer support team have not yielded the quality you desired and it can certainly be frustrating when you are looking for an answer to a difficult question. I want you to know that we are now here 24/7 and we are always working to improve the experience for both employers and job seekers. We do appreciate the feedback and we hope to improve your experience in the future. We hope you make those hires soon!

Kind Regards,

Tier III Support

ZipRecruiter Platform

Sep 25, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: ZipRecruiter is one of the easiest platforms to use to help you browse and post employment opportunities. The design of the landing page is easy to navigate, making the process smooth. It also allows you to chat with a recruiter, which is an awesome perk to have as a job seeker. Many career websites do not have this option. Another great option that is accurate based on the information inputted by a job seeker is the customized jobs tab-specific to each person's skills and career interests. Overall, this is an awesome platform!

Cons: The software is great. The only downside to ZipRecruiter is that sometimes it has old job postings that are expired. The company needs to do a better job at ensuring that the job postings are active and not filled to prevent candidates from wasting time on job applications.

Overall: ZipRecruiter will provide you with jobs and employment options based on your career preferences. Having the ability to input information and have a software generate potential job matches for you is a great resource to have and makes the process more friendly and efficient. The live notifications about when your resume or application is being reviewed by a recruiter or a hiring manager is functional and helps you put your mind at ease!

ZipRecruiter To the Rescue!

Apr 11, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The aspects of the software I enjoyed the most are the user friendliness and organization of the different capabilities. I was in a tough situation trying to tediously find candidates and once I got a hold of utilizing zipRecruiter , I was in a much better position. Zip allowed me review more appropriate candidates that fit my area of needs. Not only did it find the right candidate for me, that candidate continues to grow and I believe it's because Zip was able to connect my needs with the candidates skill sets.

Cons: What I liked least about the software was the abundance of communications I would receive as alerts. This is a setting but it took me a few attempts to be able to control the amount coming my way. Yes, I was happy that I was being alerted but it felt no different than the generic approach of receiving emails.

Overall: My overall experience with ZipRecruiter was a positive one. If you're looking for a strong tool to connect your company to candidates with specific skillsets, this is the tool. I was able to find and fill a need in a particularly difficult industry to find high level analytical persons but Zip was able to locate very strong candidates that I wouldn't have seen through the regular channels. Thanks Zip!

Takes the stress out of matching qualified candidates

May 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: I have been a recruiter for many years and this software to track and manage candidates makes my job a lot easier. The response rate has been awesome. I am able to track and streamline various jobs and still achieve a higher degree of competence to match the potential placement.

Cons: The time that it takes to submit information can become very time-consuming. Sometimes I just don't have the freedom to spend much more than a brief time doing this. Unfortunately, my biggest peeve is in regard to customer care and speaking with their agents.

Overall: My overall experience has been good however, I am always seeking products to help generate a more profitable bottom line. I like to shop and compare so I shall consider the features of other companies. Then I will have made the right choice for my needs.

Vendor Response

by ZipRecruiter on May 21, 2019

Hello Thelma,

Thank you very much for taking the time to review ZipRecruiter, your feedback is very important to us! We are happy to hear that you had a good experience with us and our platform. It is always a great feeling when you successfully make your new hire/hires! We hope they are the perfect fit for your company!

If you need further assistance with anything feel free to contact our Customer Success Team by calling 877-252-1062. We are now available 24/7!

Kind Regards,

Tier II Support

ZipRecruiter helped us to find qualified candidates for the tech jobs that we were looking to fill

Aug 07, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: ZipRecruiter offers a very easy-to-use user interface with more robust functionality than any of the other job posting services that we have used. It was very simple to develop professional job listings, and the ability to copy existing postings and edit them to make other similar postings was very valuable for us. Their site search functionality is excellent and provides multiple filters to narrow down your list of potential candidates. Their suggested candidates and email notifications worked very well to proactively notify us of potential new candidates for our open positions.

Cons: The pricing is quite expensive compared to similar services, although the advanced features help to offset come of the increased cost by saving time looking for candidates. We received more unqualified candidates applying for our positions than we did with other similar services, which I assume is a result of how easy they make it for users to apply for jobs. The resumes that we received were in a variety of formats and file types, making it difficult to quickly compare potential candidates.

Overall: ZipRecruiter helped us to fill our open positions more quickly and easily than other similar services that we have used. Their pricing is more expensive than almost all similar competitors, but they also provide a better service, which saved us time and helped us to fill positions more quickly, thus offsetting some of the increased costs. If you are looking for highly-skilled applicants and/or applicants with very specific skillsets, then ZipRecruiter is probably your best bet because of their more advanced job criteria settings and search filtering options.

Too Much Noise and Not Enough Quality

Feb 08, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: ZipRecruiter is easy to use in general, and it's intuitive for novice HR professionals, which is great.

Cons: The vast majority of resumes we receive from ZipRecruiter have nothing to do with our job posting, don't meet the minimum requirements, and are from all over the country even if we specify location. It felt like constant spam mail and a waste of resources. Not to mention, ZipRecruiter is incredibly expensive versus other recruiting tools.

Overall: I appreciate the volume of people that can see a posting, and for that reason, it can be an effective way to get a lot of applicants. However, most of the applicants are in no way relevant to the position, and we have never successfully hired a candidate from ZipRecruiter. It's not the worst tool out there, but it takes a lot of additional time and resources to wade through the junk.

Vendor Response

by ZipRecruiter on February 12, 2019

Hello,

Thank you for submitting this review, as your feedback is important to us! I'd like to apologize for your experience of receiving candidates that did not fit your hiring needs. We know how important it is for you to make those hires efficiently & in a timely manner & we are sorry to hear that you were not happy with your results! Something we always recommend is adding screening questions to help auto-filter & to use our rating tool to improve our matching algorithm. There are a few free features that we provide to help improve the performance of your ad. We always recommend social media integration to widen your audience. If we ever have the pleasure of assisting you with your hiring needs in the future I would be happy to personally walk you through those additional features to help filter & optimize. Please reach out to me personally at support@ziprecruiter.com with the subject "Tier III" & I can make sure you are set up for success.

Kind Regards,

Tier III Support

Capterra loader

Want more candidates? Use Ziprecruiter!

Aug 18, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ziprecruiter is one of the job posting websites where we put the job openings we are recruiting for. What I like most from Ziprecruiter is the easy process they've provided to recruiters like us in posting job ads.

Ziprecruiter is also very famous to job seekers so once we post our job openings there, we got a lot of inbound candidates.

I also like the email notification that I receive from Ziprecruiter whenever I receive inbound candidates because aside from providing you the summary of the application or the candidate, it also attaches the candidate's pdf or word resume.

Cons: What I least like about Ziprecruiter is its basicness. It is not timely to millennial job seekers now. I hope Ziprecruiter update their job posting database so that we can add design and catchy colors to our job postings rather than sticking to the normal boring job postings.

Overall: Overall, Ziprecruiter is a great tool that helps us in our recruitment efforts. It drives more inbound candidates, and is a good addition on top of sourcing and outreach of candidates. Let us remember that not all candidates are on LinkedIn, and with that, we still need the help of Ziprecruiter.

User friendly recruiting software

May 21, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: - Easy to use for novice HR professionals

- We've had lots of applicants to our positions, nearly 10x as many as if we hadn't used the platform

- Notification system is great, we're never in the dark once someone applies

- Great search functionality and the ability to filter through candidates easily

Cons: - Customer support is a bit lacking. I found we had to wait several days to get answers we were looking for.

- There can be quite a few spam applicants, so you might have to spend extra time vetting the applications that come in which can be annoying.

- Would be nice to have custom templates for applicants to copy/paste their resumes into

- Specialized positions tend to be harder to fill with ZipRecruiter, but that may just be due to the nature of the position

Vendor Response

by ZipRecruiter on May 24, 2019

Hello,

Thank you for your review as we greatly appreciate your feedback! We are happy to hear that you enjoyed our interface and had an easy time navigating it.

We are sorry to hear that you received a larger pool of unqualified candidates. We do have filters that you can apply to your job ads to help screen candidates and I would be more than happy to personally walk you through those the next time you have hiring needs! We always recommend using the deal breaker screening questions and the rating tool to help improve our algorithm. As for the new candidate emails, you can adjust your new candidate email settings to send you one mass email including all of the candidates that applied each day, as opposed to individual emails.We hope to improve your experience with us!

Best,

Sarah, Tier II Support

Capterra loader

Easy Job Board to use as an employer

Mar 12, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like that this job board lets candidates see a company logo bubble for each position. When it comes to marketing jobs, being able to see the company logo is very important and can be the difference between recognizing a company and applying for a position versus not applying for the position at all. Adding company description, job title and compensation to a job posting is incredibly easy and user friendly.

Cons: My biggest complaint is that there aren't more options when it comes to posting compensation. In some cases I would like to add additional information like a figure for potential bonus or a figure for an average commission. My other complaint is the ZipRecruiter almost makes it too easy for candidates to apply for jobs. People are applying for jobs without actually looking at what they are applying for. This is a pro and a con to some. Having the 1-click and apply method sometimes doesn't do me any good when looking at candidates because I know a majority of these people didn't actually take the time to look at the job description and its requirements.

ZipRecruiter Review

May 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love using ZipRecruiter to find positions in certain fields in specific areas in the US. ZipRecruiter allows me to store my information in its system so that whenever I find a job that I like, I can go ahead and use my stored information to submit my application instead of having to re-type all my info. ZipRecruiter also contacts me via email with jobs similar to the one's I was looking at in the areas I was looking in via email so that I am up-to-date with the latest postings and can jump right on to those applications first. Super useful when looking for a job!

Cons: ZipRecruiter's algorithm to send and show you similar positions and roles can be very useful, but also very annoying. For example, if I type in a specific type of engineering in the search bar, ZipRecruiter sometimes spams me with emails about all types of engineering positions because their system only picked up the word "engineering" and not my specified kind of engineering. Can be very annoying to sift through all those emails and usually I end up deleting them without looking at them which defeats the purpose of them.

Overall: Despite some downsides in the system, I love using ZipRecruiter to find new positions and roles in my field. The system allows me to quickly and efficiently apply to jobs, notifies me when new similar positions are open, and even tells me if someone looked at my application. It makes me feel like I am in the know about the opportunities I have instead of me doing all the work myself.

Review of ZipRecruiter

Jun 09, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I have been using ZipRecruiter for a few years in search for jobs. It is a very useful tool and I like the fact that I can create my own detailed profile that can be seen by employers. I am very satisfied.

Cons: I would like ZipRecruiter to have the option to filter the job based on level of experience (entry-level, experienced, etc...). I did not see this feature on the website so far.

Vendor Response

by ZipRecruiter on June 12, 2019

Hello Graziana,

Thank you for providing us with your valuable feedback. We at ZipRecruiter take great pride in our role in bringing job seekers and employers together. Employers are able to share their job postings on the 100+ job boards we're partnered with.

We are happy to hear that you had a good experience with us and our job seeker platform, we encourage you to let others know about the ZipRecruiter job seeker account. Also, I have submitted product feedback about being able to filter for different levels of experience, thank you for submitting your recommendation, it's important to us.

Its such a pleasure to assist you and feel welcome to email our dedicated customer care team at support@ziprecruiter.com.

We wish you the very best of luck on your job search.

Kind Regards,

Tier II Support

Really great app for recruiters and applicants!

Apr 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Pros

I have a Business and sometimes I need to look for employees ZipRecruiter allows me to do that in a very convenient way. The things that impress me about the service are that you can download the app to your mobile device or you can use the service with a desktop PC. So if you need access you have it no matter where you are. The app is super easy to use and contains all of the information you need to know about jobs that are available. Another really nice feature is that when you set up a profile you can get automatically matched with jobs and have notifications and emails sent to your phone or computer that there is a possible match. Finally, the application process when applying for a job is super easy sometimes as simple as a single click!

For Employers, you can actually set up a set of questions to pre-screen to test individuals applying to a position. This can give you detailed information about the applicant and whether they may be a good fit, and this saves a lot of time.

Cons: Cons

I haven't found any Cons to the service, everything is really good about this service. I can say that if you choose to use the mobile app and you get a lot of interest in your listed position the notifications can get a little annoying, but this is a personal preference and can be turned off if needed.

Overall: I find ZipRecruiter to be a very valuable tool for anyone looking for a job or looking to hire someone. It offers convenient and relevant value to any business or person in the job market. I use it regularly to take care of my hiring needs and it saves me a ton of time, and that's a great thing because the more time I save from looking for people the more time I can put towards what counts which is running my business.

Capterra loader

ZipRecruiter is the best job board out there!

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: I have been using ZipRecruiter as one of my alternative sourcing tool in recruiting. ZipRecruiter makes it easier for me to finish the candidate search, because once you post your job opening in ZipRecruiter it will open a great door to receiving a lot of candidates.

ZipRecruiter is very helpful because some great fits doesn't have any linkedin accounts so ZipRecruiter enabled me to connect with them.

What I also like about ZipRecruiter is the ability to indicate a follow up question to the applicants by just merely provisioning it on ZipRecruiter which is every helpful for me in avoiding phone interviews to prospect candidates - saves my time!

Cons: I don't have anything negative to comment regarding ZipRecruiter. Maybe one that they can improve on is putting templates or design that those who are subscribed on their platform can make their job posting nice and compelling!

Overall: If you are having time in recruiting IT or Executive positions, ZipRecruiter is the best companion to guide and help you!

Pricey, With Near-Immediate Responses

Nov 27, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: The brand recognition is hard to top. ZipRecruiter advertises a lot, so the workforce is aware of it and using it. I use a few boards simultaneously and Zip definitely gets the most activity. The design is also easy to use and friendly to look at.

Cons: If you're a smaller operation with infrequent/limited hiring needs then Zip is expensive. The relevance of some applicants is also way off sometimes, so certain ads will have 100+ applicants and 1/2 of them will have nothing I'm looking for. My most recent example is in recruiting licensed salespeople but receiving a ton of resumes from people on the admin side of the business we're in. Those applicants are totally irrelevant to my ads because they have not sold before and cannot sell while unlicensed. It just gives me more work to do sifting through irrelevant applications.

Overall: If you have a need for 3 or 4 ads running year-round, then go for it. If you are on a tight budget or hire infrequently, go with a cheaper option first and maybe save money if your industry has enough talent available.

Capterra loader

ZIPrecruiter has become one of the better online job sites

Dec 06, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: ZIPrecruiter is easy to use both from the employer perspective and the job searcher. It has taken the model of Monster and Career Builder of old, kept the good - discarded the bad, and today represents one of the better options out there whether you are hiring or trying to be hired. . As an employer, you will get a lot of results so stay organized and efficient to maximize the tool.

Cons: The characteristics that make ZR so good are the same things that can make it difficult to manage. Ease of use for employee-hopefuls allows them to sling out resumes at a record speed. This can create feeling overwhelmed with the process and if you aren't careful, you will find yourself moving through resumes just to finish. For job seekers, you may feel like you got a lot of resumes out but quantity may not trump quality.

Overall: As an employer, knowing that we would be getting about 3 times the # of resumes as we would usually gave us a better chance of finding the right candidate if we could give each resume the time it deserved.

Capterra loader

More inbound candidates? Try ZipRecruiter

Aug 17, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We are using ZipRecruiter in our company since it gives us a steady stream of inbound candidates. Sourcing on LinkedIn, and sending outreach emails to candidates are a good deal since by that process we have already screened the candidates. However, not all candidates are found on LinkedIn. Almost half of interested candidates that we process for our company openings especially in our Executive Search arm are from ZipRecruiter.

I like the functionality of ZipRecruiter that you can include qualifying questions to your job posting. It is like a first line of defense to weed out unfit and not really interested candidates.

Cons: The only bottleneck I have with ZipRecruiter is that the templates for posting are cynical. You can't really incorporate much design that will make the job posting interesting.

I hope ZipRecruiter steps up its game, and be mindful that most job hunters now are millennial, and they need to ramp up in terms of being responsive to the modern candidate pool

Overall: ZipRecruiter is a great help for all our recruitment needs. ZipRecruiter is best used for executive positions but downplays its essence in terms of rank and file recruitment.

The assistant

May 20, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: What I like about the software is that I can reach many talent individuals faster and I am not spinning looking for candidates. Help with the weeding

Cons: Only area of concern is that sometimes it may send me a lot of candidates that are too qualified when I am looking for a medium candidates

Overall: Overall the experience is still a good one

Vendor Response

by ZipRecruiter on May 23, 2019

Hi George,

Thank you very much for taking the time to review ZipRecruiter, your feedback is very important to us! We are happy to hear that overall you had a good experience with us and our platform.

Something that could help with receiving overqualified candidates would be adding in Screening Questions with specific questions about the candidates previous work experience to help filter out over-qualified candidates.

Hopefully that will help you receive candidates who fit what you're looking for.

If you have any further questions or concerns please feel free to reach out to us at support@ziprecruiter.com with the subject "Attention Tier II". You can also reach the rest of our Customer Success Team by calling 1877-252-1062 (24/7). We hope you are able to make those hires soon!

Kind Regards,
Tier II Support

Convenient fast and easy tool to use for seeking new opportunities

May 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Ziprecruiter is an excellent web based software for seeking new opportunities. They offer fast applying as well as ease of use when uploading resumes. The jobs available are easy to search and have clear descriptions

Cons: The cost to use Ziprecruiter as a company was too high. I have a small business and we looked into the pricing for our business size. It was just too expensive for us to use.

Overall: As a job seeker I am able to search companies that are looking for consultants with short and long term projects for me to pursue. As an employer I find the tool to be a little costly if you have a small number of employees to hire.

Vendor Response

by ZipRecruiter on May 25, 2019

Helllo,

Thank you very much for taking the time to review ZipRecruiter, your feedback is very important to us! We are happy to hear that you had a good experience with us and our platform. It is always a great feeling when you successfully make your new hire/hires! We hope they are the perfect fit for your company!

If you need further assistance with anything feel free to contact our Customer Success Team by calling 877-252-1062. We are now available 24/7!

Kind Regards,

Tier II Support

Quality Employment

Jun 19, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: ZipRecruiter is easy to navigate and has a nice variety of job opportunities. It was nice to have jobs that matched my resume sent to me as referral.

Cons: I received a lot of emails and occasionally the software read my resume and referred me to a career opportunity that was not applicable.

Overall: Out of all of the employment websites I placed my resume on ZipRecruiter was the most accurate when it came to matching the experience on my website and my resume.

Vendor Response

by ZipRecruiter on June 26, 2019

Hello Robin,

Thank you for submitting this review, as your feedback is very important to us! We are happy to hear that you enjoyed job seeker account and found a jobs that matched your experience.

I appreciate your feedback as well on the account sending you emails about opportunities which did not fit your qualifications, I would recommend adding some skills and also do job title matching on your profile to get the jobs that are more aligned with your qualifications.

Its such a pleasure to assist you and feel welcome to email our dedicated customer care team at support@ziprecruiter.com.

We wish you the very best of luck on your job search.

Kind Regards,

Tier II Support

Capterra loader

A great find for job hunters!

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Pros: The One-Click Apply feature is my absolute favorite! Job Applications are laborious at times. Filling in the same information repeatedly can be so draining. One-Click Apply makes job applications seamless! I also felt like there was a healthy volume of jobs to choose from, second only to Indeed. Zip Recruiter was a large part of my life during my job search. I am thankful for it.

Cons: Unfortunately, I had several issues with my resume saving properly. Sometimes when I would apply for a job, I would have to use my zip recruiter resume and not my own resume file and it did not always save properly. When applying for a job, your resume needs to be very polished. I was sometimes concerned that my resume might have formatting issues when applying with Zip Recruiter.

Overall: My overall experience with ZipRecruiter was a great. I recommend it to people all the time. The One-Click-Apply feature is a great bonus. ZipRecruiter is definitely an asset for anyone job-searching these days. A great resource!

It has it's moments

Feb 12, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Overall it's a decent software. It's easy to navigate and it's pretty intuitive to use. It's better I think if you are looking for a job than posting a job. There are lots of jobs posted so again if you are looking for work then it's great.

Cons: As someone posting jobs, there was a huge price increase that caught me off guard. There's lot of competition as an employer as there are many similar jobs. And from the flip side, when looking for working there are lots of nonsense jobs that could even be a scam...so just proceed with caution.

Overall: With this kind of program, there's nothing that is perfect...it comes with pros and cons. Overall i think it's good...not great, but for a low price service it's pretty decent.

Vendor Response

by ZipRecruiter on February 14, 2019

Hello There,

Thank you for submitting this review, as your feedback is very important to us! We are always looking to improve the experience of both employers and job seekers and your feedback is what helps us most. We are sorry to hear that you did not have As for the pricing, we are always able to tailor a plan that best suits your hiring needs and fits within your budget. If we ever have the pleasure of assisting you with your hiring needs I would be more than happy to help set you up for success. Please email support@ziprecruiter.com and title the email "Tier III Katie".

If you need further assistance feel free to contact our Customer Success Team by calling 877-252-1062 (24/7)

Kind Regards,
Tier III Support

Looking for a job

Jun 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Full of daily new jobs all liking and it's a one click apply when u load ur resume so it's fast and easy

Cons: Not sure if the job is accurate and if these are bogus Emails bc I always get redirected and or I always get a staffing agency no direct answer from job itself

Overall: So far so good not giving up still has lots of features I'm learning as I go

Vendor Response

by ZipRecruiter on June 09, 2019

Sorry to hear if there has been any confusion with using our services. One of the best features of searching ZipRecruiter is that we post to over 100+ sites to provide job seekers with so many possible job options!

When an employer posts their job to our job board, we will also distribute their job to our partner job boards. Employers also have the option to advertise here on ZipRecruiter, but choose an alternate site where their application is hosted or tracked. When they choose to do this, clicking Apply Now on a job posting or clicking on the link to the job in a job alert email will redirect you to the site the employer has chosen. Best of luck in your search! Feel free to reach out to our team for further help.

ZipRecruiter: Decent Recruiting Tool

Jan 28, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
Likely

Pros: ZipRecruiter expands your recruiting network to access more candidates. It is easy to use, similar in structure to other recruiting tools, and provides an additional set of candidates.

Cons: ZipRecruiter does not have the broadest reach, and often the candidates are not quite relevant in my industry. Its user-base is a bit too broad, so you will receive many candidates applying to jobs that are not experienced with the right background.

Overall: Overall I think ZipRecruiter is a fine way to supplement any additional recruiting tools, but it's best to use one platform that pushes to ZipRecruiter to ensure you have the broadest reach without having to switch among many recruiting tools.

Vendor Response

by ZipRecruiter on January 29, 2019

Hello Alexander,

Thank you very much for taking the time to review ZipRecruiter, as your feedback is important to us! We are glad to hear that you had an easy time navigating our site & that we provided you with some quality candidates. We are sorry to hear that you received a larger pool of unqualified candidates. Although our system does work to identify the best-matched candidates for your job, there are other tools that we encourage all customers to take advantage of to help better their chances of finding the right candidate as well as filter out those who are not a good fit. We also provide free features to help increase your visibility, such as social media integration & job optimization. We want you to be able to make those hires efficiently & we understand how frustrating it can be to make the perfect hire! Our screening questions are a great way to filter. Please contact our Customer Success Team if you have any questions by calling 877-252-1062 (24/7)

Tier III Support

Capterra loader

Easy and Convenient, but not the best jobs or candidates

Mar 07, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
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Pros: This service makes it extremely easy and convenient for candidates to build a profile and attach their resume, along with their qualifications and desired roles. It makes it easy for companies to post their openings and review candidates.

Their "mobile apply" makes it very easy for candidates to apply using their saved resume, and for companies to add simple qualifying questions to the mobile apply.

Cons: Generally, I have found that you don't find postings from many top-notch F500 companies, or for those looking to hire mid-senior or experienced professionals.

At least in terms of sales roles, a lot of companies post for commission only roles, or smaller, less reputable companies that most career-oriented sales professionals don't want to apply for.

There are on occasion some very promising opportunities though.

Overall: Overall, positive.

Vendor Response

by ZipRecruiter on March 10, 2019

Hello Sean,

We are happy to hear that you have experienced our platform from both sides and we greatly appreciate your feedback!

We have companies of all sizes post with us and adding many more everyday. If you would like assistance narrowing your results, you can reach out to Customer Success at support@ziprecruiter.com.

Thank you again for your feedback! We can't wait to do business with you again!

Miranda
Customer Success

Capterra loader

Quality Site For Quality Careers

Feb 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Zip Recruiter is almost like a plug in play site. That's because it is such an easy program to use, and there are step by step instructions to guide you. What I like the most is the quality of the site. Post a resume, it uploads and populates. Then you follow the prompts and fill your information in, and before you know it, recommendations are coming in.

Cons: There really isn't anything I found unfavorable about Zip Recruiter. It's simple and time efficient.

Overall: You can actually find high quality applicants with this site. I am on it every day matching my skills against other job seekers. It helps me by identifying the skills needed to do a certain job. Do I have the preferred skill set the company is looking for? If not, do I want to learn those skills, so I'm ready for the next opportunity? The program also encourages you as a highly qualified applicant, to put in for the job. I use it to match my skills and abilities, against open opportunities. It works seamlessly.

Pinpointing Specific Jobs

Jun 10, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I particularly like this software because it is not just mobile, but it keeps you up to date with the specific jobs that interest you. It sends emails and text messages to you, informing you of jobs that may be best fit for what you are looking for. As well as, what jobs may best fit you given the past jobs listed on your resume.

Cons: There has not been anything that I have found to be disliked about this particular software.

Overall: I am able to go straight to the specific jobs that I am looking for. I am given a reasonable amount of listings for each job. As well as, a detailed description of the job and its requirements.

Constantly Improving and getting better!

Jan 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Overall, I really enjoy Zip Recruiter and I am happy that I have this tool in my arsenal!

Pros: In the few years I have been using Zip Recruiter to post jobs I have found the job board has really stepped up their game and improved ways to source candidates! In my opinion, they are getting better than Indeed - I am very impressed with the services we pay for. Of all the things that make this worth using and recommending - the customer service and market insights their team offers to be ensures success all around!

Cons: The biggest con that I can identify is pricing - it is expensive, but we do procure a number of candidates from this job board. You are paying for a lot of great things though - for the right price you get to use boosts (which can be hit and miss) access to a resume database and again their super knowledgeable and helpful recruiting experts.

Capterra loader

Feature-packed Job Search Engine

Apr 10, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
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Pros: There are so many features that help organize all the applicants you receive. You can even download applicant lists to an Excel spreadsheet that contains all their personal information. There are options to mark what stage the applicant is at (phone screened, interviewed, rejected, etc.), thumbs up or down, and a notes section as well. Jobs you post are also sent to other job boards, so you're not just limited to Zip.

Cons: I happen to always get more candidates from Indeed. Ziprecruiter needs to simplify their website on the applicants end because it keeps them from being able to apply online.

Overall: It comes in second to my preference of job boards but still something I would use if I had the money and need for it. I had a positive experience, but unfortunately my job required needing as many applicants as possible and I didn't get enough from Zip because it works better jobs that aren't low-wage.

Zip Recruiter Review

Jun 17, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: - Ease of Use

- Good Customer Service

-Produced an average number of candidates

Cons: - Sales team always checking in wanting us to upgrade our account

- While we got a lot of candidates, they were not the best quality candidates

- Boosters are expensive, but did not increase applicants too much

Overall: Overall, It was a good experience but we stopped using the platform because it was not producing quality candidates.

Vendor Response

by ZipRecruiter on June 25, 2019

Hi Kimberly,

Thank you for providing us with your valuable feedback.

We are glad to hear you found ease with using our platform for your hiring needs. We are always trying to make improvements on our platform. As account managers should be reaching out to you regarding your hiring experience while subscribed, we apologize for any inconvenience of the unwanted contact and the pressure to change your plan. Account managers should be thoroughly knowledgeable to assist you with qualified candidates without you upgrading. We are confident we have features like our screening questions, and candidate calibration that would allow candidates to be filter so that more qualified candidates are received.

If you do consider ZipRecruiter in the future, I recommend reaching out to Customer Service for any issues.

Should you need any further assistance we are available 24/7 via phone 877-252-1062, chat, and email at support@ziprecruiter.com.

Have a great day!

I finally checked out ZipRecruiter

Jun 10, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
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Pros: The interface is pretty easy to use and is nice to look at. I really liked the deal breaker questions, it made it easy to get through applicants quickly - it's a really nice feature.

I didn't get a chance to use all of the features, but they have a ton of them! They also allow you to pause your account for a smaller monthly fee, which was a neat thing to see.

Cons: It's quite expensive. And many of the options aren't included in the base monthly fee, you have to add them on top of the pricey monthly cost.

We had a lot of applicants apply, but a lot of them were terrible. I'm not sure if this I could've gotten rid of them by increasing my questions at the beginning, but it seemed some of them shouldn't have gotten through.

Overall: It seems like a really good product, and if you have the budget I would highly recommend it. We are a small business that hire a lot of part time employees, so the price point is too high for us at the moment.

Vendor Response

by ZipRecruiter on June 14, 2019

Hello Brittany,

Thank you very much for taking the time to review ZipRecruiter, as your feedback is very important to us!

We understand the need to make those hires quickly & efficiently all while staying within your budget & we are always able to & willing to help find a plan that best suits your hiring needs.

We are available here at Customer Success at 877-252-1062 (24/7) to answer any questions you may have! We hope you make those hires soon!

Kind Regards,

Tier II Customer Support

Job Searching

May 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ZipRecruiter helps to find the best job for anyone as per their educations. you can find the job not only in your location, but you can also find a job anywhere in the world with this website and mobile application. It's easy to maintain and you just have to upload your CV.

Cons: If you want to find the best job as per your need, you have to take it's paid services as per there charges like, it will depend on your budget and also the job you are looking for. And also it takes some amount as per the start of any personal profile.

Vendor Response

by ZipRecruiter on May 19, 2019

Hello Rajan,

Thank you very much for taking the time to review ZipRecruiter, your feedback is very important to us! We are happy to hear that you had a good experience with us and our platform!

Congratulations on your new position! Should you need anything further please feel free to reach out. We are now open 24/7.

Best regards,

Sarah, Tier II Support

Letting ZipRecruiter Find The Perfect Job For You!!!

Mar 20, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The features that I like most about his software is that I receive emails throughout the day about job postings in my area, helpful tips from ZipRecruiter about improving my resume and what to do and not to do on interviews, and most of all THE 1 CLICK APPLY!!! These features keep me up-to-date on jobs in my career field/interest which provide me with opportunities to advance my career.

Cons: The feature that I like least about this software is that it does not always give the salary of the job posted and that I do receive emails about available jobs that are not related to what I have posted on my resume or within my scope of knowledge/expertise.

Overall: The benefits that I have realized with using ZipRecruiter as a job applicant is that it saves me a significant amount of time in job searching. Another benefit is that ZipRecruiter allows the user to apply to an unlimited amount of prospective employers and informs the candidate of the status of when the job posting is closed and whether the candidates application and resume were viewed by an employer.

Easy to use job search engine

Jul 14, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Some of the things that I like about ZipRecruiter are that as a job seeker, it is very easy to create a profile and the system ensures that it matches your profile against matching jobs. I think it has some of the better job matching mechanisms in place to be able to search for matching jobs that relate better to your skillset and experience. I also like the feature of one click apply in which you can apply for a position without filling in additional details as long as you have the requisite details in the your past job history and profile. The notification and alert tools available when a job is posted that match your profile is also good.

Cons: The experience of using of the website seems to be heavy and the general navigation of the system is not an intuitive as I would have liked. Also, it would be great if there was a follow up mechanism available when you apply for a job as there is latency in the current status of the openings and what is displayed on the website. If a resume needs to be updated on the website, the process is slow and not very responsive.

Overall: Job Matching criteria is pretty refined in the system and that helps in you being matched with the right opportunities and explore relevant openings. The process to apply for the jobs is also pretty smooth and helps ensure that you are aware of the latest openings matching your skills and experience.

Job Search

May 15, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Fast job searching and great descriptions of the jobs

Cons: Callbacks may be a hassle and sometimes it gives false descriptions of the job.

Overall: ZipRecruiter gives you the option of either posting a job or finding a job. Being in the market of job searching is hard for most but Ziprecruiter lightens the load for most.

Vendor Response

by ZipRecruiter on May 27, 2019

Hi There,

Thank you for your review as we greatly appreciate your valuable feedback. We're sorry to hear of any less than exceptional experience while utilizing ZipRecruiter for your job search.

We do take pride in our user-friendly platform for our job seekers. Our team is always available and happy to help should you require any clarification regarding the website. At this time, our team members do not have any further information on the job ads other than what is provided by the employer.

Please feel welcome to email our dedicated customer care team directly at support@ziprecruiter.com. We wish you the best of luck on your job search!

Kind Regards,
Tier III Support

Zip Recruiter Review

May 07, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have used this software on both sides of the coin. I have used it as someone looking for a job, and also as someone who was looking for an employee for a job I was currently employed too. From the looking for a job stand point, I think this software is very helpful. Actually, the interviews that I got while looking for a job were from organizations reaching out to me on Zip Recruiter, not me sending in my resume to organizations. I really like that the organization has to reach out to you, then you know they are really interested and you are not just sending your resume into someone who already has their candidate picked for their job.

Cons: On the side of looking for someone from inside an organization, I have found it somewhat difficult to teach older generations how to use the software. It is very opposite of what they have in their mind when it comes to finding someone to fill a job opening. They have a hard time approaching people instead of the candidates coming to apply.

Overall: I think it is a good tool to use whether you are looking for a job or looking for someone to fill your job opening within your organization!

If you are a Recruiter, you will love this!

Aug 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1. you can use this to source for candidates that you deemed fit with your job opening. You can see candidates' qualification and skills. And can send them email about the job opening that you have. In that way you can get their interest to have their contact information to reach them at

2. You can also have a job posted and let these candidate apply on those posting

3. this application is best used for Light industrial/Commercial jobs

4. you can also see reviews from people who have worked on companies that can be used as a basis for recruiting

5. Subscription for this site is decent.

Cons: 1. Since resumes posted on this site does not have contact information, you have to wait for for these candidates to reply with your reach out

2. Though this site is very useful, it might not be useful with some cities and state

Overall: I can not think of anything I do not like with this site. Overall, it helps job seeker and employer to reach best candidates available in the market.

Good for staffing...

Nov 14, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: I liked how wide the reach was. I was able to touch a lot of people in a short amount of time when I worked in staffing.

Cons: It does not screen candidates as well as it is advertised.

Vendor Response

by ZipRecruiter on November 16, 2018

Hello Mac,

Thank you very much for taking the time to review ZipRecruiter, your feedback is very important to us! I would like to apologize for your experience in receiving a larger pool of unqualified candidates. That can be frustrating! We know how important it is for you to make those hires. Although our system does work to identify the best-matched candidates for your job, there are several other tools that we encourage all customers to take advantage of to help better their chances of finding the right candidate and filtering out those who are not a good fit. One of those features being our screening questions. These will help filter out those applicants you do not like. If we ever have the pleasure of assisting you with your hiring needs in the future, I would be happy to help you set these up.

We hope you are able to make those hires soon!

If you need further assistance feel free to contact our Customer Success Team by calling 1877-252-1062 (24/7)

Tier II Support

The new way to find a job!

Jun 28, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Very user friendly, easy to navigate & communicate/share posts. Love how I can see how many other people have applied and when my application has been viewed. Also cool when you see people who gave you a thumbs up!

Cons: Some times it's frustrating when I don't hear back from a company who I applied to... especially when they've given me a thumbs up or have viewed my application. I think it should be mandatory that companies reach back out to people who they've viewed or given the person a thumbs up. It's a total let down when I feel like someone likes my resume but I never hear back. Wether they're interested or not, a response would be nice

Overall: Overall I've had a great experience with ZipRecruiter and have had some luck in the past interviewing with different companies.

Vendor Response

by ZipRecruiter on July 03, 2019

Hi,

Thank you for taking the time to provide feedback fr us here at ZipRecruiter. We greatly appreciate it.

We are happy to hear that you have found our platform user friendly and enjoy receiving real-time alerts about your application.

We are sorry to hear that you sometimes don't get a response from employers that you've applied to but we encourage you to continue to submit your resume!

If you have any questions or concerns, please email our Customer Support Team at support@ziprecruiter.com. We are available 24/7 for you.

Kind Regards,
Tier II Support

Zip nailed it!

May 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have used this software for hiring. It is our first go to for posting. Everyone sees this software and they post it to all the major sites. Saved us tons of time!

Cons: I don't actually like the sharing of personal information. We have to be careful about sharing individual data. Although they published it, it may stay on the web forever. I have seen resumes for colleagues......yikes.

Overall: Very satisfied.

Vendor Response

by ZipRecruiter on May 24, 2019

Hello Stacey,

Thank you very much for taking the time to review ZipRecruiter, your feedback is very important to us! We are happy to hear that you had a good experience with us and our platform. It is always a great feeling when you successfully make your new hire/hires! We hope they are the perfect fit for your company!

If you need further assistance with anything feel free to contact our Customer Success Team by calling 877-252-1062. We are now available 24/7.

Kind Regards,

Tier II Support

Fast and effective way to get callbacks for job inquiries.

Jun 11, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Zip Recruiter is very effective and fast, I was able to get multiple responses from employers/recruiters within a couple of days of downloading this app.

It is easy to use and they automatically show your interest in jobs which increases your chances of getting interviews without having to spend lots of time on the app itself.

Cons: I occasionally receive unwanted calls for sale's jobs for door to door marketing

Overall: This software has really helped improve my job search effortlessly. It is a great way to increase your chances of employment and always good to have while employed in case a better offer comes along.

Vendor Response

by ZipRecruiter on June 12, 2019

Hello,

Thank you for providing us with your valuable feedback. We at ZipRecruiter take great pride in our role in bringing job seekers and employers together. Employers are able to share their job postings on the 100+ job boards we're partnered with.

Looking for a job can be difficult and at times, frustrating, so its great to hear that you had a good experience using our job seeker platform, we encourage you to let others know about the job seeker platform.

We certainly understand that these may not always be a perfect match. The mobile app is a great tool to utilize on the go and I am delighted to hear you are using it to make it faster and more effective in your job search!

Its such a pleasure to assist you and feel welcome to email our dedicated customer care team at support@ziprecruiter.com.

We wish you the very best of luck on your job search.

Kind Regards,

Tier II Support

Good for getting myriad resumes in your inbox, not great at filtering bad resumes

Jul 24, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: There will never be a shortage of resumes to review. Every day that the job was listed as active, we received at least twenty responses. I really like the ability to categorize and filter by quality and reaction. It's absolutely necessary given the volume involved. I have had good and bad resumes through this aggregation site. Hiring quality people is the hardest part of being an employer. Also, we receive a discount offer in the mail or by email more often than we can use it as we are not always hiring. This is good!

Cons: Because this service pulls from a number of other websites, you get many resumes in different formats. I require that the resume be at least in Word, ideally in PDF. I wish we could limit the sources or send an automatic email from specific sources. (I'm looking at you, Yahoo!) I also will not follow up if there are numerous spelling errors or an unprofessional email. Unfortunately, we receive very many resumes that have to be dismissed based on that criteria alone.

Overall: We received so many resumes that it was nearly a job in itself to sort through. We were only looking for one employee but finding good people is difficult. Thus the massive number of responses is quite necessary.

Capterra loader

Recruit Top Candidates

Feb 06, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: ZipRecruiter allows you to post ads for specific jobs so you find the right candidates. It allows you to customize the ads so you reach exactly who you're looking for. Once you publish your ad it sends it to different platforms so you can a wider demographic. You can also interact with candidates who have applied to your positions or search for top candidates through their resume database and invite them to apply.

Cons: Sometimes there are candidates that slip through without a resume, even though you've checked the box to accept only candidates with resumes. Sometimes when they update the site it makes it difficult to connect the software to my applicant stream.

Overall: I've worked with ZipRecruiter for 4 years and have found great candidates on the site. I will continue to use them in the future.