# ZipRecruiter Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ZipRecruiter the right Recruiting Agency solution for you? Explore 10923 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130706/ZipRecruiter/reviews --- ZipRecruiter 4.2 (10923) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ZipRecruiter Ease of use 4.4 Customer Service 4.2 ## Pros and Cons in Reviews LW Levin W CashierFood & Beverages, 51 - 200 employeesUsed the software for: 6-12 months. “like ZipRecruiter because it makes finding jobs easier It shows me job recommendations that match my skills and allows me to apply quickly with just one click I also like that it sends alerts when new jobs are posted and lets employers find my resume This makes the job search faster and more convenient“ March 8, 2026 CS Cassidy S HR ADMINUtilities, 11 - 50 employeesUsed the software for: More than 2 years. “I have not hired one person in the past 4 years off of ZipRecruiter because I am looking for Plumbers and Drain Cleaners or Water Damage technicians and all I get is applications from waitresses, pizza makers, retail but no one with relevant hands on experience like HVAC, Plumbing, Construction, Contractor, Landscaping, Handyman etc.“ September 25, 2025 RM RJ M Safety ManagerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: 1-2 years. “ZipRecruiter allows us to reach a wide array of potential employees and makes it easy to convey match our needs with theirs“ January 7, 2026 TL Tavoni L Laundry and Linen AideHospitality, 2 - 10 employeesUsed the software for: 1-2 years. “Zip recruiter doesn't always have the best job matches and you have to go through a lot steps just to apply for a job through their website.“ November 30, 2025 MH Mark H Operations ManagerEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “ZipRecruiter is one of the employment websites that are company has used for looking for new employees and it streamlines some of the process for employers looking to hire.“ May 12, 2025 NT Nijah T THERAPISTIndividual & Family Services, 11 - 50 employeesUsed the software for: 1-2 years. “I dislike that there is not alot of job options to apply for which make the job search more dfifficult.“ December 10, 2025 Julia N Administrative ManagerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “ZipRecruiter allowed us to post about current job openings and find candidates that wanted to apply that matched our job description and expertise.“ August 4, 2025 Carol B Zip Recruiter is a great option for job recruitersStaffing and Recruiting, 2 - 10 employeesUsed the software for: 1-2 years. “I feel that even when I use the filters resumes imported don't include the best matches.“ December 17, 2025 ## Showing most helpful reviews Showing 1-25 of 10923 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sherrie G. President, Owner Retail Used the software for: 2+ years ### "ZipRecruiter is Fantastic for Job Seekers" July 30, 2025 5.0 Overall, is a good source for job searching. As an HR professional, I have obtained valuable information regarding trending marketing, benefits, and overall compensation in the Atlanta region. Pros Email communications, ease of use, recruitment processes and fantastic job leads. I enjoy receiving emails comparing my skills and experience to those of the Job Description, letting me know if I would be a good fit early on. Cons Some positions are not vetted properly and scam artists manage to infiltrate leading to security issues, or a waste of time thinking it was a good job opportunity before identifying JD as a scam. Switched from [Monster+](https://www.capterra.com/p/48951/Monster-TMS/) Monster.com was not providing the skillset I sought for my open positions. As a job seeker, I had very little success in finding positions with my own skillset or compensation desired. Review Source SW Susie W. HR Generalist Hospital & Health Care Used the software for: 6-12 months ### "Great hiring tool" April 10, 2026 4.0 It has been a great hiring tool for our team. It's very user friendly, and I love how quickly we start receiving applications after posting a job. The candidate matching feature saves time and helps surface strong applicants early in the process. Pros I generally have positive experiences using . It's very easy to navigate and posting jobs is quick and efficient. I appreciate how widely job listings are distributed, which helps bring in a steady flow of candidates. Cons The quality of applicants can be a hit or miss. There are some great candidates, but I've had to sort through a number of unqualified applications. Pricing can feel a bit high depending on your hiring needs, but overall, it's a solid tool for reaching a broad audience. Review Source CL Christy L. Director of Human Resources and Recruitment Education Management Used the software for: 1-2 years ### "Is ZipRecruiter Right for You" March 17, 2026 3.0 Overall, I think is a great platform. It is user-friendly and it has a huge job board and social media platforms. Pros has a huge platform, and it definitely can streamline the recruiting process, which saves time for me. Cons I have found for what I'm advertising for, which is teachers in early childhood development, I'm getting more applicants from other resources. Review Source NV Nick V. Safety Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "ZipRecruiter helps put our job listings together" January 12, 2026 5.0 Pros helps us put together job listings and sort through candidates better than the competition. Cons Not sure how much of this is 's problem, but the candidate pool is not what it once was and I feel a lot of it is because of the way hiring companies have become dead-ends for applicants Switched from [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/) Because we got more applicants with than Indeed Review Source LK Lexi K. HR Admin Airlines/Aviation Used the software for: 2+ years ### "User friendly" March 30, 2026 5.0 I like this recruiting software the best out of all the common ones. Its the most user friendly in my opinion Pros I use this website the most out of all the popular ones. Ive had the most success on here. Will continue to use. Cons No cons. super user friendly. candidates easy accessible and easy to reach out to. I recommend...... Review Source CS Cassidy S. HR ADMIN Utilities Used the software for: 2+ years ### "ZipRecruiter is AMAZING for job seekers and job post exposure but is not without it's flaws!" September 25, 2025 3.0 It is overall easy to use, the customer support seems to be automated but it very helpful and suggests jobs to people based on type of jobs they are looking for which is helpful. Has great exposure for your job posting even weeks later, just needs to take into consideration the persons actual qualifications. Pros I like that it suggests jobs to job seekers. The way sends daily emails that compile a list of jobs that not only is tailored to the types of jobs people are looking for (office, warehouse, retail, trades in our case etc.) but also jobs that may have been open awhile not just job posts that are from today etc. Even a week or two into having a job posted on there, I have had candidates reach out saying they say the job suggested to them in their daily email by the virtual job assistant. Indeed has different tiers of "sponsorship" for jobs in which your job post may only be really boosted and suggested when it is fresh. Zip is always promoting your job! The value for your money is obvious with how long your job is getting exposure to the public. Cons Compared to Indeed that takes a candidates resume on file or skills and experience inputted into the site-then suggests jobs to them or let's them know you may be a good fit or you are lacking the qualifications or background for this.... suggests jobs to people based on jobs they have searched for but may be extremely underqualified for. I have not hired one person in the past 4 years off of ZipRecruiter because I am looking for Plumbers and Drain Cleaners or Water Damage technicians and all I get is applications from waitresses, pizza makers, retail but no one with relevant hands on experience like HVAC, Plumbing, Construction, Contractor, Landscaping, Handyman etc. I don't know if they use an algorithm but if they do it is way off. Alternatives considered [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/) Reason for choosing ZipRecruiter I use both because they are opposites when it comes to what they are good for and bad for. Zip is great for exposure and promotion of your job post but Indeed is the one that actually gets you relevant people applying. Review Source ND Nicolaas D. automotive technician Automotive Used the software for: Less than 6 months ### "ziprecruiter gives you fake applicant and/or unqualified ones" September 3, 2025 1.0 terrible wast of time and money. Did not have 1 qualified applicant! looking for automotive tech and get only unqualified applicants.. even called one and he never even heard from !! go figure Pros no pros! the most unqualified applicants I have EVER received! charges no matter what and with no accountability! Cons most unqualified applicants EVER!! they just charge because they can... ask for automotive tech and get applications from fry and walmart employees, from Pool service techs, from sign fabricators, from KFC employee... and the charge is about $800 a month depending on your plan... and I had a premium plan!! BS! This is a data collecting company who uses fake info to lure people in and then charge them as much as they can!! Take my advice use any other site (even indeed did better with their flaws!) Switched from [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/) just to see if the grass was greener on the other side.. and indeed is (even with their flaws ) better than with clear pricing and better (more qualified )applicants Review Source Lauren H. Practice Manager Veterinary Used the software for: 1-2 years ### "Zip Recruiter" August 7, 2025 3.0 My overall experience has been positive. As a small business we utilized the Zip Recruiter several times when other ways of finding quality applicants was not effective. Pros Email communication, data management, employee management, ease of use, customer support, recruitment process Cons Overall The biggest con of zip recruiter is the cost. Especially in a small private owned business and hospital. Alternatives considered [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[When I Work](https://www.capterra.com/p/121248/When-I-Work/)[Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/) Reason for choosing ZipRecruiter We used in tandem with other products. Especially when other products were not producing any applicants Review Source aS abhi S. Dispatcher Transportation/Trucking/Railroad Used the software for: 2+ years ### "Amazing and Trustworthy" April 19, 2026 5.0 Overall great experience, able to mange my profile easily and connect with different companies with ease Pros Lots of Recruiters,easiness to apply online, virtual contacts with companies, ability to upload the certifications and other documents Cons Recruiters use other platforms too, making it hard to apply on any one platform. Filter options should be more. Review Source RR Riley R. Legal Project Analyst Legal Services Used the software for: 2+ years ### "Zip Recruiter Review " February 28, 2026 5.0 It helped me find candidates quickly and made the hiring process easier. It wasn’t perfect, but it worked well for what I needed. It was very easy to manage. Pros The dashboard was straightforward, and I liked being able to quickly browse applicants and see matches without feeling overwhelmed. I’m able to contact customer service quickly for bugs. Cons It was a little expensive. I also got a lot of applications that weren’t a good fit for the job, so I had to spend extra time sorting through them. I was not able to go through all of my email notifications. Review Source PGM Prince Gulfam M. Manager Real Estate Used the software for: 6-12 months ### "Zip recruiter app review " September 16, 2024 5.0 My overall experience regarding zip recruiter is fantastic and it helps me and many of my friends to find employees and employers as well Pros It's a very good option available for recruiting and when I started my long search for employment. I wanted to apply to as many positions I could that were within my area of interest in order to receive as many interviews as I could. During this process I discovered . Ziprecruiter made it fast and easy to apply to multiple positions within minutes. I applied to a couple of positions on the site and heard from a few of the employers. Whenever an employer contacted me to set up a phone screening or in person interview, I made an effort to read reviews of the company on sites like glassdoor and others that would come up when I googled “Company X reviews” before accepting the interview. I definitely do not think all companies that post jobs on Ziprecruiter have positive reviews and are for those types of positions, and I think there is a great number of companies on their that do. It’s a “resume scan and match” site. It really benefits employersas well as job candidates. You can“get hired through ZipRecruiter”. What happens is an employer posts a job posting through ZipRecruiter; ZipRecruiter acts as an intermediary, and posts the job posting to a lot of job sites. ZipRecruiter is best app for hiring? Zip Recruiter is good for posting positions, Cons "Less Reach for Certain Job Types  makes sense if you’re hiring for hourly positions or early career roles, but it doesn’t have the same reach for certain professional roles or higher-level professions. Switched from [LinkedIn Jobs](https://www.capterra.com/p/172060/LinkedIn-Jobs/) It is more ease to use and beneficial than previous one Review Source Ashenafe W. driver Hospitality Used the software for: 2+ years ### "very relevant " October 3, 2025 5.0 so far i have a very good relationship with zip recruiters the first app i checked evry morning to see whats going on for the day Pros it is very easy to use, relevant to my search and scam free, always get notification that relates with my qualification, Cons updates me every day with job relevant to me sometimes some jobs are not closer to my place. that comes a lot email. Review Source AM Ami M. General Manager Construction Used the software for: 2+ years ### "Ziprecruiter is our preferred platform" March 7, 2025 5.0 Overall we are very pleased with the platform in terms of functionality and features as well as the quality of applicants. We have retained majy of the employees weve hired using this solution. We also find the cost to be well within an acceptable range for the full host of features. Pros This our preferrd platform for placing job advertisments, contacting and communicating with potential employees and for tracking applicants during the hiring process. We also use indeed regularly, but find that we have better luck hiring for skilled trades and field staff with this platform. Cons We wish the platform had a built in skills testing feature like Indeed. We use that often for our office and management personal and find it usefull in establishing a baseline for skillsets. Currently, we just advertise those positons more frequently using Indeed but we would prefer to be our one stop shop. Review Source JG Julia G. Assistant Community Manager Real Estate Used the software for: 1-2 years ### "A Great Way to Keep Track of Job Postings and Applicants" June 16, 2025 5.0 It has been a positive experience. I have enjoyed having all of my postings in one place at my fingertips. It makes it easy to keep track of all of them. Pros I like the ease of use of . It makes it easy to post and track jobs and applicants. It is helpful in hiring for my company. Cons I have had a positive experience overall. There has not really been much in the way of a downside with . Review Source JB Jennifer B. Owner Retail Used the software for: 1-2 years ### "Loved it loved it" May 17, 2025 5.0 Overall experience is great i have used for years and it seems to get better and better every time it upgrades Pros Loved the lay out and easy to navigate loved the way it list the job openings it such a easy platform Cons Really nothing evertyhing about this app is great it so easy to use love every feature i would recommend Review Source TD Terry D. HRD Publishing Used the software for: 2+ years ### "ZipRecruiter - not what it use to be..." April 22, 2025 2.0 Overall experience with has been subpar based on the issue of upcharges as well as having to speak with a rep on the phone to stop or cancel a job posting. All other job boards allow me this option without waiting on the phone for a rep to cancel a service and trying to upsell. Pros I've used to advertise job openings for several years. I must say that the quality of applicants has decreased in the last few years. Cons The cons of working with and posting jobs on is the upcharge for all the small things such as highlighting the position or adding veteran info Review Source Julia N. Administrative Manager Real Estate Used the software for: 2+ years ### "A good program for new hires" August 4, 2025 4.0 Pros allowed us to post about current job openings and find candidates that wanted to apply that matched our job description and expertise. Cons We would get a lot of candidates and inquires of people who weren't necessarily fulled qualified for the position Review Source RH Rachel H. Recruiter Human Resources Used the software for: 2+ years ### "ZipRecruiter Review" May 5, 2025 3.0 Pros Creating the job openings was fairly simple and managing them was also user friendly. Cons We did not get the right traction we needed for the amount of openings we had. Review Source RM RJ M. Safety Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "ZipRecruiter Allows us to reach a wide variety of employees" January 7, 2026 5.0 Pros allows us to reach a wide array of potential employees and makes it easy to convey match our needs with theirs Cons Hard to think of what I like least about since it fits almost all of our hiring needs for new employees Switched from [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/) Better pricing and pool of applicants for us Review Source SW STACEY W. Accounting Manager Machinery Used the software for: 2+ years ### "Great recruiting tool" January 13, 2026 4.0 We use the service time and again to fill empty positions at my company when I need someone quickly. Pros It is an easy to use product that allows me to get a lot of applicants for a posting. The process is straight forward and easy to follow. Cons For most lower level jobs we receive too many applicants and it can become overwhelming to go through the resumes. Review Source TL Tavoni L. Laundry and Linen Aide Hospitality Used the software for: 1-2 years ### "Excellent Experience With ZipRecruiter!!!!" November 30, 2025 5.0 Overall, my experience with has been excellent. They have great customer service. I would recommend them to everyone. Pros I like how convenient amd user friendly the website is. I had a great experience working with them!!! Cons Zip recruiter doesn't always have the best job matches and you have to go through a lot steps just to apply for a job through their website. Review Source DB Derek B. Professional Recruiter Staffing and Recruiting Used the software for: 1-2 years ### "Reliable and Easy to Use Recruiting Platform" December 18, 2024 5.0 My experience was very positive. It was not my primary recruiting platform but it was a great source to supplement sourcing without duplicate candidates. Pros It was a very concise and easy-to-use platform. Posting for specific positions and areas was user-friendly. Cons High cost for applicants in less populated areas Review Source SF Sarah F. ED Non-Profit Organization Management Used the software for: 1-2 years ### "Easy to Use" January 31, 2026 5.0 Pros It's straightforward and simple which makes things easy. Automates communication and procesees when we don't have a lot of time. Cons Nothing that I can think of. It's a good tool for us to use to find potential candidates for jobs. Can't beat the value. Review Source BF Bria F. Owner Retail Used the software for: 2+ years ### "Highly recommend " June 21, 2025 4.0 I think it is a great place to start, lot of variety in positions and employers. You can do everything fromyour phone. Pros Easy to use, lots of information upfront, fast and simple, easy to apply and lots of positiins to choose from Cons I think somtimes it takes somw time to hear back from employers. Sometimes it takes a bit long to get in touch with some of them. Review Source KC Kaitlyn C. HR Director Restaurants Used the software for: Less than 6 months ### "Easy to use, a few quirks" May 19, 2025 3.0 Pros It is super easy to use. I like that our job posts got seen by a ton of people without me having to do much. The candidate matches saved me a bunch of time too. Definitely helped cut down on the back and forth. Cons Some of the candidate matches felt random and not at all close to what we were looking for. Also got a lot of unqualified applications, which made it a bit hard to sort through at times. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.