# Page 18 | ZipRecruiter Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 18 - Is ZipRecruiter the right Recruiting Agency solution for you? Explore 10924 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130706/ZipRecruiter/reviews --- ZipRecruiter 4.2 (10924) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 18 - Reviews of ZipRecruiter ## Showing most helpful reviews Showing 426-450 of 10924 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Stacey Ann B. Customer Service Representative Consumer Services Used the software for: 6-12 months ### "The recruitment app " November 24, 2022 4.0 My overall experience has been good. Pros I used ZipRecruitment regularly for job searches because it's very responsive and I find it easy to upload my resume and cover letter. Cons I like everything about the application, I just hope it stays around for many more years. Review Source VR Verified Reviewer Graduate assistant Education Management Used the software for: 2+ years ### "Reviewing job app" November 30, 2019 4.0 This app has helped me in understanding what recruiters wants. There are enough details and valid jobs Pros It gives you notification of jobs related to your field and it gives notification around your area. It also tells about pay of job in notifications. Cons I am ok with most features. Sometimes it send me job which is totally unrelated to my field and expertise and education level. Review Source Response from ZipRecruiter December 6, 2019 Hi there! Thank you for sharing your experience! We love to hear of our user's valuable feedback. We do aim to provide the most relevant job suggestions as possible. Our team would be more than happy to walk you through how to optimize your results at any time! Please feel welcome to contact our dedicated customer care team via email at support@ziprecruiter.com. Best of luck on your job search! Kind Regards, Tier III Support LH Lindsey H. Project Engineer Construction Used the software for: Less than 6 months ### "Not a Great Return of Investment" December 13, 2018 4.0 Overall, I wasn't happy with the process or the lavishness of and didn't feel I got any kind of return on the investment I made with them. Granted, the position we were trying to fill is very specialized, but I have had better luck with other sites that weren't as expensive. Pros As a company, we needed to hire employees who had experience in our industry and we needed to hire quickly. I turned to for assisstance. At first, it was great. Customer service walked me through everything, made suggestions, helped to edit our ad and make it available to relevant areas and varying states. We were given several options as far as cost and we felt confident on the prospective employees we were hoping to recruit. At first glance, ZipRecruiter seemed to be a good route for finding employees. Cons When we were talking to the representative, he gave us many options on locations to post our ad, and varying costs of length of time it was going to be available. He was a salesman. He was trying to sell us on some grand plan that would span several regions, being able to post several jobs, and offer all these options. However, as a small company, we weren't looking for some novelty recruiting process with all the bells and whistles. I told him exactly what we needed and the budget and it suddenly turned to a different tone of conversation. We decided on a plan and went from there. While setting up our available position, I was able to set up screener questions to help narrow down candidates. I have done previously with other recruiting sites and knew exactly what questions I needed to ask. To my dismay, the ZipRecruiter rep kept changing my questions! I would change them back to find that they have once again been edited. Upon that, I was displeased with the response I got of applicants and didn't even end up making a single hire. I turned to the other site we have typically hired through and had much more success. Review Source Response from ZipRecruiter December 15, 2018 Hi Lindsey, Thank you for taking the time to provide your feedback as it is greatly appreciated. I know how important it is to make those hires (specialized position or not) and apologize if you weren't able to do so using our system. If we ever have the pleasure of assisting you with your hiring needs in the future, I would be happy to personally assist you. Please reach out to me personally at support@ziprecruiter.com with the subject "Attention Maxcine" and I can make sure you are set up for success. Maxcine Assistant Supervisor KP Keiarra P. Making jobs Consumer Services Used the software for: 1-2 years ### "Job reviewer" October 27, 2023 5.0 My overall experience with is it’s a really good app to find good jobs Pros I like the zip recruiter has really good jobs to pick from Cons There’s nothing that I don’t really like least about Review Source MG Mansi G. Revenue Analyst Financial Services Used the software for: 2+ years ### "Budget friendly" July 20, 2021 3.0 Pros The most important feature is the candidate tracking which help us to manage the profiles on a day to day basis. Cons The only thing that I can think of is the customer service (not very prompt). Review Source VR Verified Reviewer Director Of Technology Education Management Used the software for: 2+ years ### "User-friendly for Employers!" August 22, 2019 5.0 Great! Pros It was easy to use and find good employees for our company. Cons Took a while to get set-up in the system. Alternatives considered [CareerBuilder](https://www.capterra.com/p/148657/Talentstream-Recruit/) Reason for choosing ZipRecruiter Ease of use. Review Source Response from ZipRecruiter August 28, 2019 Hello, Thank you very much for taking the time to review ZipRecruiter, your feedback is very important to us! We are happy to hear that you had a good experience with us and found the platform easy to use. Its awesome you found good candidates for your company. If you need further assistance with anything, feel free to contact our Customer Success Team by calling 877-252-1062 or by email support@ziprecruiter.com and we are available 24/7. Leticia, Tier III Support Customer Success Team Ricki V. Assistant Property Manager - Elements of Chattanooga Real Estate Used the software for: 2+ years ### "Not the best recruiting software" December 6, 2019 3.0 Not bad, I prefer using Indeed. But it's better than Craigslist! Pros Posting an ad is easy. Editing the ad is a breeze. But I wish there was a better filter of resumes submitted Cons The quality of resumes we get is subpar. I wish there was a way to filter resumes based on certain qualities/experience. Review Source Response from ZipRecruiter December 18, 2019 Hello Ricki, Thanks for sharing your review and experience with posting your job and using the employer account. We value your feedback and understand your concern with ensuring you are receiving qualified candidates. We are so glad you mentioned a filtering system and there is a very important one that is called the "skills" section in your job ad. This has a matching technology that starts when you post your ad, we recommend adding skill words in there which includes different variations of the job title so the system matches up to specific candidates who have experience in the field you are posting in, there is an invite to apply feature that gives you a list of candidates you can select to invite based on their experience and also gives you an option to dismiss the unqualified candidates too. We appreciate your business and you can reach out to us anytime at 877-252-1062 and we will be glad to help with your concerns. Leticia, Tier III Support Customer Success Team TA Tonisha A. Administrative Assistant Accounting Used the software for: 2+ years ### "Useful Resorce " August 9, 2019 5.0 Pros I love the ease of access when looking to staff the facility. I can easily review resumes and find the best candidate for the establishment. Cons I haven't found any flaws in this product. It is perfect! Alternatives considered [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/) Review Source Response from ZipRecruiter August 14, 2019 Hi Tonisha, Thank you for submitting your review and your feedback is valuable to us. I am so happy you found the employer account easy to use and helpful when looking for new staff to employ and we do our best to ensure your experience is a positive one. I also wanted to introduce you to a new feature called invite to apply, its a free feature you can use for each job you post and invite potential candidates to your job and its a great way to get the word out that you are hiring as well. It also has a matching technology that works in the background to learn what kind of candidates you are searching for on each job ad. If you need further assistance with anything, feel free to contact our Customer Success Team by calling 877-252-1062 or by email support@ziprecruiter.com and we are available 24/7. Kind Regards, Leticia, Tier II Support Customer Success Team VR Verified Reviewer Recruiter Human Resources Used the software for: 2+ years ### "Best tool for Recruiters" February 19, 2022 5.0 this was amazing software to recruiters to build a string and resume search and job posting. Pros What i liked in this tool is string builder. Cons i didn't see any least about this software. but has to build internal database Review Source VR Verified Reviewer Sales associate Consumer Goods Used the software for: 6-12 months ### "Amazing" November 12, 2019 4.0 Honestly couldn’t work without it! Before I found , I went based off Google search results. Was pretty lame and was never able to actually find a good job/career due to this. Pros Ease of use, nice to get in touch with employers and gets me to the career of my choice quickly. Cons I get quite a few emails weekly about job opportunities and this can sometimes just be a bit too much for myself. Switched from [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/) I switched because they just spam with you with any random job 3-6 times per day and that was not what I was looking for... Glad I made the switch. Review Source Response from ZipRecruiter November 21, 2019 Hi there! Thank you for your review as we greatly appreciate your feedback! We're so happy you found ZipRecruiter, and that you've really enjoyed it for your job search! Our team is always here and happy to help if you need anything! Please always feel welcome to contact us directly. :) Best of luck on your job search! Kind Regards, Tier III Support VR Verified Reviewer Recruiter Human Resources Used the software for: 2+ years ### "Job Board " August 27, 2021 4.0 If you want to have the contact details of talents, this is one of the best board you can use. But if you want revenue, consider using other job board along side this software Pros Zip recruiter is a platform where you can search thousands of resume and get their contact information based on the credits you have purchased. Cons The resume preview feature of the app does not provide details of talents you are reviewing, you may have to click view contact first to view the entire resume. Chances are that the talent you reviewed is not qualified Review Source LM Leah M. Artist reveiwer Online Media Used the software for: 1-2 years ### "Great way to find work" August 30, 2023 5.0 I love how easy it is to use an the updates Pros How easy it was to use to look at an find job options Cons Still not a magic job finder can be frustrating Review Source Abigail G. Freelance Writer Health, Wellness and Fitness Used the software for: 2+ years ### "Easy and quick for posting jobs" November 30, 2022 4.0 Pros I have worked with several HR teams to post jobs (and fine tune the job descriptions) using . It is easy to set up, well priced, and easy to track for candidates. (Bonus, I have used ZipRecruiter as a prospective candidate and found it great!) Cons We had a couple issues with resume upload but never figured out if it was user (the candidate) error or the system itself. Given the fact that it's only happened twice in all the times I've used it, i assume its the user error of the candidate not uploading their resume. Reason for choosing ZipRecruiter We got better connection than with LinkedIn Job posting sometimes- we would also use both and pay for promotions on LinkedIn to get higher clicks and applications. Review Source PH Paige H. Manager of Internal Hiring Staffing and Recruiting Used the software for: 1-2 years ### "Lack of Quality Candidates/Too Easy to Apply" December 4, 2018 1.0 I would not recommend to other recruiters. It is too hard to manage and use with other applications or a ATS system. Pros The price of this tool is much more reasonable for employers than other job boards! Cons It is extremely easy for candidates to apply. Even candidates who do not meet the qualifications, like having a Bachelor's degree, can apply to our jobs. There is a ton of sifting through applicants. I get one good application for every 30 job applications. Those odds are pretty poor. I bet it would be a better tool for lower income/educated candidates. It is difficult for multiple users to see where another recruiter left off. It's hard to tell who has been reached out to and who hasn't. Review Source Response from ZipRecruiter December 7, 2018 Hello Paige, We really do appreciate your feedback and I will submit your concerns about keeping track of other users and where they leave off when viewing candidates, to our product feedback team. That is a great idea! We are sorry to hear that you did not get a pool of qualified candidates during your time with us. Although our system does work to identify the best-matched candidates for your posted positions, there are other filters that we always recommend using. The deal breaker screening questions and the rating tool help improve our algorithm to drive relevant traffic your way and I would be more than happy to personally assist you with setting those questions up the next time you have hiring needs. Just email support@ziprecruiter.com and title it "Tier II" and we can make sure you are set up for success. We hope you make those hires soon! Give us a call at 877-252-1062 if you need any other assistance. Kind Regards, Tier II Support HS Hannah S. Ed tech Education Management Used the software for: 1-2 years ### "Hiring of other candidates" December 30, 2020 5.0 The business problems I am solving is that I am able to get hired. The benefits is being able to find a good fit. Pros The features that are most impactful is the search bar.This is the most impactful because you can type the== type of job you are thinking about in the research bar. I have found some interesting things that I have thought about using as side gig. This product is very easy to use and navigate. The search bar is right on the top and you can also scroll through the pages to find the job you may possibly want. The integration with my existing business was fairly easy. This was actually how I found my job as an ed tech teacher. Cons I dont feel like any features are missing and I don’t feel like anything could be improved. In the past I was contacted immediately and was interviewed fairly quickly. There is nothing difficult about using the tool zip recruiter. The process of the existing business was not hard at all. Reason for choosing ZipRecruiter I chose because of how easy it is use compared to other products. Review Source Response from ZipRecruiter January 5, 2021 Thank you so very much for your extensive wonderful feedback, Hannah! As always, we wish you the best of luck with your job search. --TC William C. A Creative Information Technology and Services Used the software for: 6-12 months ### "A nice software" January 6, 2024 4.0 I use Zip Recruiters to locate job opportunities. And they are very good at sending job alerts. Pros This software is very easy to use and well accessible, even for fresh graduates. It is user-friendly and the customer support are quick to respond Cons Sometimes they do not send job opportunities based on your location. Well, I don't know if its only me, though Review Source Hannah B. Rideshare Driver Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Zip Recruiter" February 3, 2020 4.0 My overall experience with has been Okay. They send me way too many alerts for job opportunities, and a lot of the time they don't match my background or other jobs I've searched. It gets the job done when it comes to applying at different places but it needs a more tailored experience. Pros It makes it easy to apply for different jobs and you get alerted when new jobs come available. Cons Insignificant notifications for jobs I wouldn't apply for or relative to my background. Review Source Response from ZipRecruiter February 4, 2020 Hi Hannah! Thank you for your review, we greatly appreciate your valuable feedback! It's great to know you've been able to apply for jobs with ease. At ZipRecruiter, we do aim to provide the most relevant job suggestions possible - based on your keyword preferences and profile activity. Our dedicated customer care team would be more than happy to assist you in modifying your alerts! Please email us directly at any time, at support@ziprecruiter.com. We wish you the best of luck on your job search! Kind Regards, Tier III Support YK Yvonne K. Executive Assistant/Paralegal/Real Estate Broker Legal Services Used the software for: 2+ years ### "ZipRecruiter: Best platform to find jobs!" July 16, 2020 5.0 I was very happy when, thanks to , I found my previous job. I have always found a lot of very relevant job opportunities through ZipRecruiter. Other websites are not nearly as organized and/or provide enough relevant job opportunities. Pros I like the ease in which you can explore ; I like the options given and the frequency it provides me new and a wide variety of options. Thanks to ZipRecruiter, I found my previous job! I am working on getting a second one through them again! Cons At one point, I received an email with a job opportunity that no longer was available. I would check on it frequently to make sure they only publish accurate information. And they do; 99% of the time. Review Source Response from ZipRecruiter July 21, 2020 That's wonderful, Yvonne! Your support and voice are very important to us. Thank you for taking the time to share your experience! We will keep working to provide a great user experience. If you need assistance at any time, we are available 24/7 at support@ziprecruiter.com and live chat. You can also find us on Twitter and Facebook! ~DW OE Oreal E. Field Manager Consumer Goods Used the software for: 2+ years ### "helping candidates find jobs." July 7, 2020 4.0 SHowing prospective employees our company guidelines and our beliefs as well as driver traffic to our company website. Pros the Easy apply button, with already saved employment information such as resume and cover letter. Cons Maybe what is needed is for follow up with the perspective employee, have a question and answer section and have someone reach out to the company to provide feed back to the perspective employee on what to do the next time, confirm if the were a candidate for the position. Then this would allow for measurement to guide other applicants using the site. Alternatives considered [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[Monster+](https://www.capterra.com/p/48951/Monster-TMS/) Reason for choosing ZipRecruiter Zip Recruiter has more job leads than the others and employers actually contact you once you submitted the application. Review Source Response from ZipRecruiter July 10, 2020 This is wonderful feedback, Oreal! It's always nice to hear from employers about how you presented as a candidate either way. We will definitely pass this along! We encourage you to keep applying, and we hope you find your dream job very soon! --TC NS Narasimman S. Associate Team Lead Staffing and Recruiting Used the software for: 2+ years ### "ZipRecruiter always Unzipped recruiter's life" November 30, 2022 5.0 As I said earlier in Pros column, It is a amazing platform for Trainee to Director level resources who working in staffing and Talent Management with minimal spending of time. Pros Always getting more number of applicants for one job. If you can use some filters, We may get perfect qulaified applicants. It save the tome of all of us (Recruters, Applicants, Panel and customer). If we post a job along with pay rate, location and customer name. After that we can submit all the profiles that apply if they technically strong without need to discuss above things. Cons Getting less number of applicants for Technical opportunities. Which means, lot of groundwork needs to be done for marketing. Review Source KB Kimberlee B. Partner/CFO Consumer Services Used the software for: 6-12 months ### "Okay if seeking out of state workers" June 3, 2021 5.0 Like the information provided but do not like the distance for finding employees when needed. Pros I like that the software is online and is ready to use. It helps to find candidates whom are qualified for the position. Cons I do not like that most of the companies are out of town/state. Also it is difficult to find in state employees. Review Source VR Verified Reviewer Human Resources Manager Used the software for: 2+ years ### "Expensive to get value - despite their "free" postings" June 11, 2018 3.0 Pros No installation or long-term commitment because it is web-based Customer service is based on specific industries and regions, so you work directly with someone who understands your market Can customize the content and target audience Cons In order to get real value from , you need to set up a budget for "pay per clicks" which adds up over time. This gets you a little more branding and "featured employer" status, but your jobs are still emailed with other competing jobs to potential candidates. As a test, I received a job I posted for a Certified Nursing Assistant - and the email I received had 9 other CNA jobs (including our biggest competitor down the street). Review Source VR Verified Reviewer Vice President, Sales & Marketing Marketing and Advertising Used the software for: 2+ years ### "Good basic platform, lots of candidates on there so success rate is high" July 23, 2021 3.0 Pros The biggest pro is that there are so many job seekers on the platform so you have a good chance of finding who you need. You can also ask them to take assessments, answer custom questions and even schedule interviews right on the platform so its very useful. Cons The candidate to open position matching needs improvement. Review Source TK Tom K. VP Marketing and Advertising Used the software for: 2+ years ### "Ideal cost effective recruiting solution" May 10, 2022 5.0 Pros The solution allows you to do as much or as little as you like or need with great out of the box usability and features. Cons Some features can be glitchy and adoption internally of using the solution as the primary recruiting tool can be challenging as managers can be set in their traditional ways. Review Source VR Verified Reviewer Owner Human Resources Used the software for: 2+ years ### "EASY TO RECRUIT EMPLOYEES" September 16, 2019 5.0 My experience has been amazing!! Pros Zip recruiter has help me grow my brand tremendously!!I use this service to recruit new employees and get business leads.My posted ads always get quick responses with qualified individuals. Cons None!! This service is amazing and can be used to post help wanted ads and respond to job opportunities. Review Source Response from ZipRecruiter September 24, 2019 Hello, We're so glad you had an amazing experience while using ZipRecruiter and that our platform was easy to use. We are always working on ways to get you the best quality of candidates. Thank you so much for your kind words and for letting ZipRecruiter take part in your hiring process. If you ever need anything else, our team is available to you 24/7 by phone, chat or email at support@ziprecruiter.com Leticia, Tier III Support Customer Success Team ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.