# Page 19 | ZipRecruiter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 19 - Is ZipRecruiter the right Recruiting Agency solution for you? Explore 10923 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130706/ZipRecruiter/reviews

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ZipRecruiter

4.2 (10923)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 19 - Reviews of ZipRecruiter

## Showing most helpful reviews

Showing 451-475 of 10923 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BL

Brett L.  
Engagement Specialist  
Education Management  
Used the software for: 1-2 years

### "Easy for Applications "

March 20, 2019

3.0

It was very easy to setup and use. ZipRecruiter generates a lot of applications just not always good applications.

Pros

They make it very easy to post your job and target specific audiences. Also, the resume search feature is a nice touch to browse through potential matches.

Cons

You get a lot of applications that are not high quality. I spent a lot of time combing through bad/unqualified applications and incomplete resumes/profiles than I did actually speaking with quality candidates.

Review Source

Response from ZipRecruiter

March 22, 2019

Hello Brett, Thank you for submitting this review, as your feedback is very important to us! We are sorry to hear that you received a larger pool of unqualified candidates. We know how important it is for you to make those hires! Although our system does work to identify the best-matched candidates for your job, there are several other tools that we encourage all customers to take advantage of to help better their chances of finding the right candidate and filter out those who do not match the necessary qualifications. We have filters that you can apply to your job ads to help screen candidates & I would be more than happy to personally walk you through those the next time you have hiring needs! We always recommend using the screening questions & the rating tool to help improve our algorithm.We wish you the best of luck in finding the right hire! We are available here at Customer Success at 877-252-1062 (24/7) to answer any questions you may have! Tier III Support

VR

Verified Reviewer  
Member Services Coordinator  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Better Job Search Engines out there"

November 13, 2018

2.0

Pros

Sorry - didn't like anything. I thought it would be great to have another email containing jobs in my field...like Indeed sends. The jobs were always outdated.

Cons

My experience with ZipRecruiter was lacking. All the jobs that would come to me were normally outdated.

Review Source

Response from ZipRecruiter

November 16, 2018

Hi There, Thank you for the time you've taken to provide us with your valuable feedback. We're sorry to hear of any less than exceptional experience while utilizing ZipRecruiter for your job search. We do aim to provide our job seekers with the most relevant and new job alerts possible. We understand that not every suggestion may be a perfect match. It is feedback such as yours that helps us improve our system and service, so thank you! Should we have the pleasure to assist you again, please feel welcome to email our dedicated customer care team at any time. Our email address is: support@ziprecruiter.com. Thank you, and we wish you the best of luck on your job search! Kind Regards, Tier III Support

Wendy C.  
Talent Acquisition Consultant  
Human Resources  
Used the software for: 2+ years

### "Easy Platform"

September 14, 2019

5.0

ZipRecruiter is a straight forward, easy to use software. It has a large database that spans over all locations. It is a go-to for quick fill jobs!

Pros

ZipRecruiter has simple functionalities that anyone can use. You can save searches, add alerts, print resumes and look for keywords.

Cons

I don't have any complaints about ZipRecruiter.

Review Source

Response from ZipRecruiter

September 19, 2019

Hello Wendy Thank you very much for taking the time to review ZipRecruiter, your feedback is very important to us! We are happy to hear that you had a good experience with us and our platform. It is always a great feeling when you successfully make your new hire/hires! We hope you fill your positions soon. If you need any assistance with anything, feel free to contact our Customer Success Team by calling 877-252-1062. We are now available 24/7 Kind Regards, Tier II Support

AM

Allison M.  
Administration  
Construction  
Used the software for: 2+ years

### "Zipping me into interviews"

August 19, 2020

5.0

I cant complain, truly. It’s a well designed site that has given me quite a few opportunities during a very hard time.

Pros

Out of the many features on the site that i most enjoyed would have to how user friendly it was. Once you logged into your accounts, everything you need was right at the top of the screen on the tool bar. You could jump on and see if you had received a messages from potential employers or if you have received an alert for the position you are looking for. I would definitely recommend ZipRecruiter to anyone on the job search.

Cons

The only thing disliked about the software would be the amount of emails that would be sent to my gmail account. I was impressed with the large selection of positions that were in my field but on occasion i would receive a listing that had absolutely nothing to do with the position i had been applying for

Review Source

Response from ZipRecruiter

August 26, 2020

Thank you for your wonderfully detailed and positive review! We truly appreciate your support and are glad to hear you enjoy using our platform! ~DW

DW

Drick W.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Zip a employee "

October 25, 2023

4.0

It's a overall great way to find employees pr even the right fit for a job

Pros

Help to find the best employee for the job you are posting and looking for make the best easy and fast.

Cons

They could use a update on the way they run there software its outdated most interviews are phone so they could change that.

Review Source

VR

Verified Reviewer  
Manager of Administrative Services  
Environmental Services  
Used the software for: 2+ years

### "ZipRecruiter Review"

November 2, 2018

4.0

We have found many of our employees using this software.

Pros

I like that you can track all of the information about your applicants in one place and create a rating system for them. It is easy to share this information among staff so everyone can have input on candidates.

Cons

There is a tendency for non-qualified candidates to apply for your positions which can be time consuming to weed them out.

Review Source

Response from ZipRecruiter

November 16, 2018

Hello There, Thank you very much for taking the time to review ZipRecruiter, your feedback is very important to us! Congratulations on those hires! We hope they work out for you! I would like to apologize for your experience in receiving some unqualified candidates. Although our system does work to identify the best-matched candidates for your job, there are several other tools that we encourage all customers to take advantage of to filter out those who are not a good fit. One of those features being our screening questions. These will help filter out those applicants you do not like. If we ever have the pleasure of assisting you with your hiring needs in the future, I would be happy to help you set these questions up. If you need further assistance feel free to contact our Customer Success Team by calling 877-252-1062 (24/7) Kind Regards, Tier II Support

LL

Leslie L.  
Property Director  
Real Estate  
Used the software for: 6-12 months

### "Great Option"

November 11, 2021

5.0

Overall my experience has been good. I will be using the software soon when I am searching for a candidate to fill the position of a long-term employee who will be retiring next year. The software is easy to use and the site is easy to navigate.

Pros

I like that Ziprecruiter does the work for you. It sends notifications frequently and presents opportunities that may have otherwise not been considered.

Cons

It often sends notifications for job opportunities that do not align well at all with an applicant's experience or desired pay scale. It also at times suggests positions are a good or great match when the applicants has no experience or credentials to work in that field.

Review Source

Response from ZipRecruiter

November 16, 2021

Please feel welcome to email our team at support@ziprecruiter.com for assistance with your job alerts and suggestions. Happy job searching, Leslie! =) -TC

Swan - Xuan N.  
Graduate Enrollment Intern  
Higher Education  
Used the software for: 1-2 years

### "Amazing tool for job application"

December 6, 2019

5.0

Overall, still the best job application platform there is. Would really appreciate it if they have the company review or company's salary range like Glassdoor.

Pros

It has amazing suggestion function. The one-click apply function saves a lot of time for applicants, which is a huge advantage compared to other job application platforms.

Cons

Sometimes I click on the "apply" button and it refers to an outside link, which is another 3rd party job application platform. I would prefer being directed to the companies' website instead.

Review Source

Response from ZipRecruiter

December 12, 2019

Hi Swan-Xuan We're so glad you had a good experience while using ZipRecruiter and that our platform was easy to use. We are always working on ways to get you the best quality of candidates and job search results. Thank you so much for your kind words and for letting ZipRecruiter take part in your hiring and job search process. If you ever need anything else, our team is available to you 24/7! Thank you, Tier 2 Support

Christine C.  
Senior recruiter  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Zip recruiter review for businesses"

August 30, 2022

5.0

It was quite good apart from the fact that there is limited number of postings and it is quite low

Pros

The interface is quite clean and easy to post and search for resumes relevent to the job profile you are searching for easy to find us based candiddates

Cons

Limited number of job postings and need to pay for more postings or delete previous postings

Review Source

VR

Verified Reviewer  
Senior Production Engineer  
Oil & Energy  
Used the software for: 2+ years

### "ZIpRecruiter. I usuful tool to find a job."

September 26, 2018

3.0

It is a useful tool to try to find a job, also really beneficial for employers. There are some features that can be improved.

Pros

What I like the most about this webpage is the opportunity to find jobs nearby your zip code area, and narrow the search based on your profile, studies and work experience. Also, ZipRecruiter provides different tools such as mobile Apps and job alerts by email.

Cons

What I like least about this tool is that the job search is limited to the zip code introduced as personal address. In my case, It would be more beneficial to be able to choose the desired zip code by job alert. Also, most of the times the job posting that I received based in my profile, doesn't match at all.

Review Source

Jenna Z.  
Human Resources Onboarding Coordinator  
Higher Education  
Used the software for: Less than 6 months

### "If you're going into sales, this is for you."

October 31, 2018

3.0

When I was looking for a job, I signed up for ZipRecruiter along with several other job board platforms. I ended up using it for maybe a month before I got frustrated with it and deleted my account (before I even got a job).

Pros

Recruiters (though I'm not sure if they're bots or real people) will send you certain job postings they think you will like or be qualified for. The software allows you to search postings by location and job title/keywords. I like that you can add testimonials from your references to your account. That is something I haven't seen before.

Cons

It seems like 99% of the postings/emails/notifications are for sales positions. No matter how many times you set your preferences or notification keywords, they will pretty much only show you sales positions. That's fine if that's what you're looking for, but if not (like me) it is very frustrating. I also got multiple emails from "recruiters" for the same position/organization, even after telling them that I either wasn't interested in or was not qualified for the position/organization/field of work.

Review Source

Response from ZipRecruiter

November 5, 2018

Hi Jenna, Thank you for the time you've taken to provide us with your valuable feedback. We're sorry to hear of any less than exceptional experience while utilizing ZipRecruiter for your job search. While we aim to provide our job seekers with the most relevant job alerts and suggestions possible, we understand that they may not always be a perfect match. The alerts our job seekers receive are curated based on profile activity as well as the keywords they've selected within their account. Should we have the pleasure to assist you again in the future, our dedicated customer care team would be happy to provide further insight and clarification regarding your job seeker account. Please feel welcome to email us at support@ziprecrutier.com with the subject line, "Tier Help." We wish you the best of luck on your job search! Kind Regards, Tier III Support

MR

Mia R.  
Support Specialist  
Automotive  
Used the software for: 1-2 years

### "Millennial switching industries."

September 6, 2019

5.0

Overall I’ve gotten more calls for interviews through this job board than anywhere else. This is definitely my go to over Indeed, Craigslist, etc.

Pros

I like that there are updates about most everything. I.e. when or how many times you resume is viewed, if the job has been closed and who you’ve sent your resume to but haven’t heard from. I can also easily share my resume.

Cons

My only critique is that I was the app was a bit more visually pleasing. Other than that, I have no complaints.

Switched from

[Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)

I wasn’t getting very many calls back for jobs I knew I was a great candidate for. I’d apply for the same jobs on ZipRecruiter and get updates throughout the entire plus an interview! It’s also much less of a has to apply for gigs on the app.

Review Source

Response from ZipRecruiter

September 16, 2019

Hello Mia, Thank you very much for taking the time to review ZipRecruiter, your feedback is very important to us! We are happy to hear that you had a good experience with us and our platform. If you need any assistance with anything, feel free to contact our Customer Success Team by calling 877-252-1062. We are now available 24/7 Kind Regards, Tier II Support

Lisa W.  
Inventory Specialist  
Retail  
Used the software for: 2+ years

### "Best Site for Employment"

September 6, 2019

5.0

very profession. It was also helpful by matching me with the job positions I am qualified for. Didn't have to spend a lot of time filling out every application for each job I had applied for. They give you a one click option which helped me apply for my job opportunities.

Pros

I loved everything about the site. From helping me make out a Resume to helping finding job openings that match my experience.

Cons

I couldn't find anything about I didn't like. Help with not having to fill out every application. Just had a one click option. Easy

Switched from

[Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)

I found ZipRecruiter a lot more helpful and easier to manage.

Review Source

Response from ZipRecruiter

September 12, 2019

Hello Lisa, Thank you so much for your kind words and for letting ZipRecruiter take part in your job search. We are really happy you find the platform easy to use. Good luck in your job search and hope you find your dream job. If you need any assistance with anything, feel free to contact our Customer Success Team by calling 877-252-1062. We are now available 24/7 Kind Regards, Tier II Support

MK

Maria K.  
Account specialist  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Good tool"

October 29, 2023

4.0

Pros

I really liked the search function because you get into contact quickly with candidates.

Cons

Job postings. Too many candidates that aren’t qualified will apply.

Review Source

VR

Verified Reviewer  
Branch Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Good recruiting tool "

January 4, 2020

5.0

My overall experience with Ziprecruiter has been good, could be better but this is still one of the best recruiting tools I use on a daily basis.

Pros

What I like the most about using Ziprecruiter for my recruiting needs is the fact that I can view a screenshot of a candidates resume without having to click on it. This allows me to screen candidates faster when I'm recruiting.

Cons

What I like the least about Ziprecruiter is when posting jobs on their website we receive a lot of candidates that are not qualified for the jobs we are advertising and it's frustrating having to look through hundreds of resumes and only getting a few candidates that actually qualify for the positions we are advertising.

Review Source

WB

Wayne B.  
wayne bright merchandise/ online sales  
Retail  
Used the software for: 2+ years

### "My wonderful experience with Zip recruiter"

May 11, 2022

5.0

I have no complaints about any part of this software I love it

Pros

The resume cloud,the application filling out process,and the whole package or software is wonderful

Cons

I have no complaints about any part of this software,it's all good stuff

Review Source

Keytiana H.  
Office Manager  
Individual & Family Services  
Used the software for: 2+ years

### "A lot of potential and a great idea. "

January 3, 2019

4.0

I really wish the site was better. Has great potential and a wonderful idea.

Pros

I’ve used this software as both a job seeker and a recruiter. As a job seeker, they really need to do a better job of cutting down the spam and fraudulent job postings. It really decreases their value. People apply to jobs that are either fake or they are sent to another website that just spams them with fake job listings. As a recruiter it is a bit more useful. It allows you to easily post and gives useful updates.

Cons

They have a serious problem with the spam on this website. Not sure how, but they really need to find a way to decrease it.

Review Source

Response from ZipRecruiter

January 4, 2019

Hi Keytiana, Thank you for your review as we greatly appreciate your valuable feedback. We're sorry to hear of any less than pleasant experience while utilizing ZipRecruiter for your job search. We do take the safety and security of our job seekers very seriously. If you have witnessed any suspicious activity on the website, please reach out to our dedicated Trust and Safety team here: https://www.ziprecruiter.com/trust. They will get back to you regarding these matters. We wish you the very best of luck on your job search! Kind Regards, Tier III Support

Christy G.  
Dispatch  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Zip recuiter use"

March 28, 2022

2.0

It was ok i had so much junk i didnt know what to think.

Pros

Helps you find positions, however it could not send so many takers.

Cons

All the ads and false adertisement, is what i liked least about the program myself.

Review Source

Kevin W.  
Frontend Developer  
Retail  
Used the software for: 2+ years

### "Great Middle Ground for Job Searching"

July 21, 2019

5.0

Pros

I've used this in the past few years and have help make genuine connection with employers I've applied to. It's a lot faster and easier to use than Indeed or CareerBuilder. Quick to show related job or setup one-click apply

Cons

It is not as large as Indeed or Linkedin but is a great alternative

Switched from

[Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)

Indeed's multile postings page and seemingly leaving a lot of super old posts can get very clutter and even utilizing it's distance search does not seem all that useful nor accurate.

Review Source

Response from ZipRecruiter

August 6, 2019

Hi Kevin, We're so glad ZipRecruiter served as a great middle-ground for the job searching and that our platform was easy to use. We are always working on ways to get you the best quality of candidates and having the best experience. Thank you so much for your kind words and for letting ZipRecruiter take part in your hiring process If you ever need anything else, our team is available to you 24/7! Thank you, Dionne Tier 2 Support .

Shawn E.  
Owner  
Restaurants  
Used the software for: 2+ years

### "More simple than I could have imagined."

May 26, 2022

4.0

Better applicants to choose from and help keep the business running.

Pros

This software helps me scan resumes more faster and get what i'm looking for.

Cons

There should be a more faster way for the job seekers to update their account.

Review Source

DS

Danny S.  
Mechanic  
Automotive  
Used the software for: Less than 6 months

### "Over priced and false advertising "

January 28, 2024

1.0

Completely unsalted with their service and way over priced

Pros

No pros to mention. They sent candidates that wasn't even close to be qualified

Cons

Everything about this company was bad. Even after cancelled they continued to run my card for $475 four times. Look elsewhere.

Switched from

[Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)

Zip recruiter makes a promise and gets you nothing in return. Can't tell you how bad I'm upset with their false advertising. And way overpriced.

Review Source

VR

Verified Reviewer  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Helped us hire many truck drivers"

November 21, 2019

5.0

Overall I'd say its been great. Anytime I had questions, I was able to get a hold of a human to work it out. I would highly recommend them to anyone!

Pros

The customer service is absolutely amazing! Very easy to talk to a real human. As for recruiting, it works very well. The key is making sure your job listings are written very well so candidates are more likely to click on the ad (seems self-evident, but a lot of people on there don't do a good job). Very easy to navigate through leads and connect with them via email phone or text.

Cons

To get real results you need to spend quite a bit of money. The free version doesn't really get quality candidates and your listings get burried very quickly. It's not really a con though because they are a software service so should be charging for its premium features.

Alternatives considered

[Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)

Reason for choosing ZipRecruiter

Price and ease of use. I felt like it was easier to get results from Ziprecruiter for less money.

Review Source

Response from ZipRecruiter

November 26, 2019

Hi! Thanks for taking the time to let us know about your experience. We're happy to hear that you were able to use our platform with ease! We take pride in our 24/7 customer service and are glad that it is of value to you! Don't hesitate to reach out if you need anything else! Enjoy the rest of your day, Emily Customer Care Advocate III

LD

Latijerra D.  
Self Employed  
Consumer Goods  
Used the software for: 2+ years

### "Review on Zip Recruiter."

December 5, 2019

5.0

Overall Zip recruiter has been very helpful in allowing me to reach out to companies who are hiring and getting my name out in the work community.

Pros

The pros of Zip Recruiter include being able to search for your intended type of work with ease as well as receiving daily job alerts via text on jobs that match your resume and experience.

Cons

The cons of Zip Recruiter include sometimes receiving job leads that don’t necessarily fit your experience or even interest. I hate opening my phone to 10 job possibilities and none of them are of interest to me.

Review Source

Response from ZipRecruiter

December 12, 2019

Hi Latijerra, We're so glad you had a good experience while using ZipRecruiter and that our platform was easy to use. We are always working on ways to get you the best quality of candidates and job search results. Thank you so much for your kind words and for letting ZipRecruiter take part in your hiring and job search process. If you need anything else, our Customer Success Team can be reached 24/7 email at support@ziprecruiter.com We very much appreciate your business and will provide whatever assistance necessary so that you're successful. Thank you, Tier 2 Support

VR

Verified Reviewer  
Receptionist  
Accounting  
Used the software for: 2+ years

### "I've received multiple jobs at that hands of ZipRecruiter."

July 7, 2020

5.0

I have had the opportunity to begin an amazing career at the hands of ZipRecruiter and it is a program that I will always continue to use when searching for jobs. I recommend it everyone!

Pros

I very much enjoy not having to re-type in job history and other information whenever applying for a job. Additionally, I love the skills exams to show employers that you really do have the skills listed on your resume.

Cons

I do wish I didn't receive as many emails from ZipRecruiter, but occasionally, I do find one with a job I definitely want to apply for!

Review Source

Response from ZipRecruiter

July 9, 2020

Thank you for your valuable feedback. If you'd like to share any ideas or have any questions, please reach out to us at support@ziprecruiter.com. We are always looking for ways to improve our service. ~DW

RR

Richard R.  
Freelance  
Banking  
Used the software for: Less than 6 months

### "ZipRecruiter - Great job search tool"

June 20, 2023

5.0

Overall I liked my experience with ZipRecruiter. Being able to upload my resume once and complete my profile has helped return relevant results. After using it for about 3 months, I was matched with an employer and job I am excited about.

Pros

I liked the automated email of job search results in my inbox. This has reduced the need for me to re-run the same search over and over. I may run the search again if I would like a different geographical location and/or job type.

Cons

It is not the issue with ZipRecruiter itself. There were times when the same postings were emailed. This was more due to the availability of new job postings. Seeing the same job postings in multiple sequential emails was a little annoying.

Review Source

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