# Page 20 | ZipRecruiter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 20 - Is ZipRecruiter the right Recruiting Agency solution for you? Explore 10924 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130706/ZipRecruiter/reviews

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ZipRecruiter

4.2 (10924)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 20 - Reviews of ZipRecruiter

## Showing most helpful reviews

Showing 476-500 of 10924 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RR

Richard R.  
Freelance  
Banking  
Used the software for: Less than 6 months

### "ZipRecruiter - Great job search tool"

June 20, 2023

5.0

Overall I liked my experience with . Being able to upload my resume once and complete my profile has helped return relevant results. After using it for about 3 months, I was matched with an employer and job I am excited about.

Pros

I liked the automated email of job search results in my inbox. This has reduced the need for me to re-run the same search over and over. I may run the search again if I would like a different geographical location and/or job type.

Cons

It is not the issue with itself. There were times when the same postings were emailed. This was more due to the availability of new job postings. Seeing the same job postings in multiple sequential emails was a little annoying.

Review Source

VR

Verified Reviewer  
Workforce Management Planning Supervisor  
Information Technology and Services  
Used the software for: 1-2 years

### "Finding great talent? Try ZipRecruiter"

September 10, 2018

5.0

is one of the best addition into making a great tandem with LinkedIn in finishing a recruitment task - easy and fast!

Pros

helps us find great talents which are not on LinkedIn. Not all professionals have LinkedIn account, and it is such a waste not to find the best fit because of that. ZipRecruiter bridges people that doesn't have LinkedIn accounts to the opportunities that we are recruiting. I remembered a time when we are finding the best Manager for one of our LOBs. It seems that all people we are finding on LinkedIn are either not interested to make a move or not really a great fit. ZipRecruiter bridged us to one great candidate, and she's been working here in our company now for more than a year.

Cons

I really don't have anything that I don't like on . It is easy to use, and once you post a job, you're gonna get immediately a lot of applicants. Maybe the best thing that ZipRecruiter can do is to have like a predictive next steps more like a predictive text. For example, I am posting for a Programmer post, and by the language of what I am typing, I hope the system can provide suggestions as to what other skills I will require etc.

Review Source

AP

Aneury P.  
Lic. En Administracion de empresas.  
Tobacco  
Used the software for: 6-12 months

### "It is a great platform I like."

September 17, 2021

4.0

My personal experience on this platform is quite pleasant, because it gives me all the options and facilities as a job search candidate on this platform.

Pros

The ones I like the most about this platform is that in addition to allowing you to create your professional profile, it also gives me the option to upload your professional resume and certificate and that you can also use the credentials of other platforms.

Cons

So far in the options handled by this platform I have no negative points.

Review Source

KB

Karyn B.  
Senior Copywriter  
Marketing and Advertising  
Used the software for: 1-2 years

### "They Do All the Legwork"

July 23, 2019

5.0

Pros

I love that not only aggregates job listings for several recruitment companies but that they also send me updates via email and text when they think there's a job that matches my skills and experience. While not all of what they send is applicable to what I'm looking for, there are always a few gems in the group. Once I've applied to a position, I receive notifications via email from ZipRecruiter as to the status of my application, including if someone has reviewed it and how many times it's been reviewed. They also alert me when a job posting has closed, so I'm not left hanging. I especially like the "One-Tap Apply" job listings, as well as the "Easy Apply" ones, which are convenient because either my resume has been saved with the recruiting company (like indeed.com) or I can simply download my resume and hit "send". I really don't like when companies ask for a resume and then later in the application, ask for job experience with all the details I've already provided in the resume. It's a waste of time, but I know it's not ZipRecruiter's fault.

Cons

Occasionally, they send a few too many texts, which can get a bit annoying. Otherwise, I love hearing from them.

Review Source

VR

Verified Reviewer  
Project Engineer / Program Facilitator  
Management Consulting  
Used the software for: 2+ years

### "Successful Job Hunting"

May 28, 2020

5.0

I had a very positive overall experience. I found my current job through , and I will use it again in the future when I end up looking for my next job. Any time that someone I know is looking for a job I recommend that they check ZipRecruiter.

Pros

I found my current job through using . The best feature of the software is the way that it allows the employer to add initial screening questions to an application. The questions are usually short and take the applicant no more than a couple of minutes to answer. However, it gives the employer a valuable, quick insight to the pool of applicants before even looking at resumes. The software recommends relevant jobs for the applicant to discover.

Cons

The only thing that I would say negatively about is that it can be difficult at times to find a job that you had seen in the past but didn't save. There are so many jobs on zip recruiter, many with similar titles that it can seem overwhelming to find what you want at times.

Review Source

Response from ZipRecruiter

June 2, 2020

We very much appreciate your valuable insight! Thank you so much for choosing ZipRecruiter for your job search. --TC

VR

Verified Reviewer  
Sales  
Sports  
Used the software for: 2+ years

### "Its competitve"

September 20, 2019

4.0

I have used it in the job searching and hiring process. I think it is expensive for companies to use unless its through a partnership like ADP to try it out. I also think candidates have a hard time uploading all their information

Pros

1 stop shop for job searches and candidates. Also to compare your company to others and see reviews of what each job task looks like. great to get information easily.

Cons

There are other platforms I like to use better. For example - LinkedIn is free and allows you to create a more extensive profile. I also like the layout much better.

Alternatives considered

[LinkedIn Jobs](https://www.capterra.com/p/172060/LinkedIn-Jobs/)

Reason for choosing ZipRecruiter

ADP partnership

Switched from

[LinkedIn Jobs](https://www.capterra.com/p/172060/LinkedIn-Jobs/)

The job used this platform

Review Source

Response from ZipRecruiter

September 26, 2019

Hi there! Thank you so much for your valuable feedback! We're happy to hear you've enjoyed using ZipRecruiter for both job seeking and hiring. Our product team is always considering our user feedback when making great new changes and updates to the platform! We encourage you to check back often. Our dedicated customer care team is always here and happy to help! Feel free to reach out to us directly with any questions or concerns, 24/7. Best of luck! Kind Regards, Tier III Support

Hiran T.  
Mechanical Engineer  
Oil & Energy  
Used the software for: 1-2 years

### "Find a right career for your qualification"

December 30, 2020

4.0

It's a good job portal for job seeker as well as for recruiter. This is for better than many fake job posting portals.

Pros

User can search job according to location. 1-Click apply option made apply for job easy. Features like suggested jobs help us to know a suitable job for our profile. The User can track a job application applied. Can also apply for jobs position later by saved jobs option. We can create a job alerts as a position get opened.

Cons

Providing more details of the recruiter would be helpful for job seekers.

Review Source

BI

Billal I.  
automation engineer  
Dairy  
Used the software for: 2+ years

### "My experience with ZipRecruiter"

October 27, 2023

4.0

My overall experience with was positive as it provided a convenient platform for job searching and application, but occasionally, I encountered unrelated job listings that could be a minor drawback. However, its user-friendly interface and efficiency in connecting job seekers with potential employers were significant advantages.

Pros

its user-friendly interface and efficient job search and application process.

Cons

the occasional influx of irrelevant job listings in my search results.

Review Source

CM

Christopher M.  
Marketing Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Zip Recruiter is the industry standard for hiring software! "

July 8, 2021

5.0

is a service that I highly recommend to all of my colleagues. The company stays up-to-date on industry knowledge, and it is reflected in the software's ability to connect well-qualified candidates with businesses that are seeking talent.

Pros

Zip Recruiter does an incredible job matching our team with potential candidates whenever we need it. The AI matching technology does exactly what it is advertised to do, and we end up interviewing more potential candidates than mismatches every time. In addition, Zip Recruiter stays up-to-date with industry knowledge, and it definitely shows in their software.

Cons

Although the service is a bit pricey, the value that comes with it is more than enough justification. The largest complaint I have about the software is that they don't provide a very long trial for those who are considering the service.

Review Source

VR

Verified Reviewer  
Volunteer Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Not what they advertise"

May 7, 2019

2.0

Overall, they make themselves out in commercials to be a great tool for employees and employers, but In reality, indeed leads to more prospects and is easier to use.

Pros

The only real pro that I have experienced is that they do a great job describing the position that are posted on the site.

Cons

The software does not do a great job at linking you to the fields you are in. I receive daily reports, texts and email about jobs that it says I qualify for. Yet, when I click the links to say that I am not interested or this is not my field, I still receive jobs that are not in my field. They ask you to post your information about yourself, yet it does not lead to any real prospects.

Review Source

Darshana D.  
General Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Zip recruiter best software"

June 2, 2022

5.0

Pros

Zip recruiter is best for our organisation

Cons

We have hired many candidates through this

Review Source

VR

Verified Reviewer  
Donor Center Tech  
Hospital & Health Care  
Used the software for: 1-2 years

### "ZipRecruiter was so helpful!"

May 6, 2019

5.0

I used when I was looking for a new job and it helped out a ton. I was so impressed with their huge variety of job opportunities and great customer service that always reached out to check in on you. Best way to find a job quick.

Pros

I really liked their expansive list of available jobs and they would tailor it just for you according to your interests. Their 1-Tap Apply feature is really nice when you do not have time to fill out each application individually. Their app Job Search is the best way to access all the opportunities, apply fast, and get notified when your application was viewed and if you got an interview or if the position was closed.

Cons

The only thing I did not like very much about this program was getting way too many emails that I could not even keep track of. It was a good thought to always reach out and give posting that might be a good fit, but it was an overwhelming amount for me. I also got a lot of random calls from people I did not know or did not remember applying for their job.

Review Source

Response from ZipRecruiter

May 10, 2019

Hello! We are so glad you found our site helpful in your job search! Thanks for taking the time to provide such valuable feedback! If you ever need any further assistance, please don't hesitate to reach out, we're here for you 24/7! Maxcine Customer Care

MM

Mark M.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Gets your job add out there"

October 30, 2023

4.0

ok. Was hoping for better outcome, but I understand this is a tough hiring environment

Pros

How fast they got me exposure after posting my add

Cons

High cost and didn't find an candidate after 1 month

Alternatives considered

[LinkedIn Jobs](https://www.capterra.com/p/172060/LinkedIn-Jobs/)[Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[Monster+](https://www.capterra.com/p/48951/Monster-TMS/)

Reason for choosing ZipRecruiter

Trying something new as I had been exclusivley using Indeed.

Switched from

[Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)

Not finding the right candidates with Indeed searches.

Review Source

VR

Verified Reviewer  
Director of Security Operations  
Security and Investigations  
Used the software for: 2+ years

### "Another Recruiting Platform"

January 6, 2019

3.0

is a viable alternative to some of the other recruiting platforms, however I prefer others.

Pros

reaches multiple applicants with one platform.

Cons

It seemed that provided me with the same applicants that I was seeing from Monster, Indeed and other recruiting platforms. I also had multiple applicants that were not qualified or did not meet the specifications for my positions.

Review Source

Response from ZipRecruiter

January 7, 2019

Hello There, Thank you very much for taking the time to review ZipRecruiter, as your feedback is very important to us! We understand the need to make those hires quickly & efficiently and we are sorry to hear that you did not get a pool of qualified candidates during your time with us. That can be frustrating. We always recommend using our screening questions, which filter out candidates that are not qualified. We also offer free social media integration to help you reach a larger audience! I would be more than happy to personally walk you through more features to help improve your exposure, the next time you have hiring needs! You can give us a call here at 877-252-1062 and I can help set you back up:) We are now available 24/7. We hope you make those hires soon! Kind Regards, Katie Tier II Support

VR

Verified Reviewer  
Co-Founder - Creative  
Internet  
Used the software for: 1-2 years

### "An ok place to list jobs "

September 30, 2019

3.0

Overall, zip recruiter is a great place to advertise an open role and hopefully get the right eyes to look at your posting.

Pros

Zip Recruiter makes it easy to post jobs and notifies you when you get an applicant. However, the quality of people we've gotten from the platform is only ok.

Cons

Wish there was a pre-qualification step so we wouldn't waste our time going through non-applicable applicants that have none of the required skills to perform the job.

Review Source

Response from ZipRecruiter

October 9, 2019

Hello, Thanks for sharing your review and we are glad you had a chance to use the employer platform to post your jobs and we like to hear feedback from you so we understand your concerns and assist you. We do our best to bring you great quality candidates and there are free tools you can use to filter your candidates. We do have screening questions you can set up to filter through the candidates who do have the experience you are searching for. We also have an invite to apply feature which allows you to select which candidates you would like to invite to apply to your ad and also dismiss unqualified candidates. We want to ensure you have a great experience and our customer success team is available 24/7 by phone, chat and email at support@ziprecruiter.com or 877-252-1062 and we will be happy to assist you with your concerns and make some good recommendations. We look forward to hearing from you. Leticia, Tier III Support Customer Success Team

GZ

Graziana Z.  
Financial Analyst  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Review - Ziprecruiter"

February 11, 2020

4.0

It matched my profile with the best job postings based on my skills. Even though i didn't get to interviews, it was definitely a good tool.

Pros

is a very good platform for job searching. It allows you to create your owm profile, submit your resume and be matched to job postings based on your skills and preferences. I definitely recommend using this software, whether you are looking for entry level or experienced position.

Cons

I haven't found any negative qualities of the software for the time that i have used it. It definitely serves its purpose.

Review Source

RR

Rahul R.  
Design Intern  
Oil & Energy  
Used the software for: 6-12 months

### "Website/App for Job applications"

October 29, 2021

3.0

A good tool to find local jobs. I would not rate it with the likes of LinkedIn or Indeed, but very decent for local job searches.

Pros

Very good initial set of job recommendations based on skills and location.

Cons

After a point, the software starts giving recommendations completely irrelevant to the skillset or the searches. The daily e-mails can get annoying very soon.

Review Source

Response from ZipRecruiter

November 9, 2021

Thank you for your feedback! We're happy to help. ZipRecruiter uses AI-matching technology to learn more about the positions you are interested in by analyzing your searches and the jobs you apply to. The more you search and apply, the better your alert results will be! To customize your email job alerts on our website, follow the steps below in your job seeker profile: Select the "(...)" in the upper right corner of your screen, then select "Job Alerts" from the drop-down menu. Set your preferences for job title matching and location matching. You can choose to have the job alerts curated based on your search activity or a custom job title and location. Dismissing unwanted jobs will also help improve our algorithm to suggest more relevant jobs. To do so, click "Jobs" on the upper right side of your screen. Under the job search box, select "Suggested Jobs," then click "X" on the job. Feel free to email us at support@ziprecruiter.com for additional assistance. ~Dee

VR

Verified Reviewer  
Client Success Advisor  
Computer Software  
Used the software for: 2+ years

### "ZipRecruiter Review"

April 5, 2019

5.0

The product overall is a great way to post jobs, however, I do wish their customer service was better. However, that does not make this product terrible, but, I can't rate it 100%.

Pros

My company has the ability to work with daily on posting jobs to their site. They give us free postings with the ability to easily find the jobs that our clients are looking for. It allows easy access, salaries for when we are creating job ads, plus company reviews for job seekers.

Cons

One thing I don't like about is the lack of customer service help. There is little to no customer service help. It would be nice to talk to someone rather than email or talk to a robot.

Review Source

Michael L.  
Sales Operations Coordinator  
Staffing and Recruiting  
Used the software for: 6-12 months

### "ZipRecruiter Review"

November 16, 2022

5.0

It's a quick and easy way we can get candidates connected with our recruiters on a daily basis. The easier we do that, the quicker we get candidates in jobs.

Pros

I like the simple interface. It makes it easy to find what I am looking for. Also, their site does a great job of weeding out fake candidates, so we don't waste time trying to figure out whether or not to move forward.

Cons

No real complaints, it's easy to use and it's interface allows us to transfer candidates over easily into our system.

Review Source

KJ

Karin J.  
Director of Business Development  
Construction  
Used the software for: 2+ years

### "Ziprecruiter Can be Helpful"

March 4, 2020

4.0

We have a very hands-on representative and that makes all the difference. He is available for calls and walks us through any problems.

Pros

The ease in posting jobs is a plus--ability to 'duplicate' definitely saves time. The system remembers things like screening questions, locale, etc.

Cons

We have been having a recurring issue with templates--4 out of 10 times, when I select a specific template for a job description, the computer uses a generic IT job description. I've made the company aware, but they cannot seem to fix this glitch. I would like to be able to further focus my job searches. In the tri-state area, a 20 mile radius can give you candidates that are far outside of the comfort zone for commuting.

Reason for choosing ZipRecruiter

Ease of use; ability to better manage our budget.

Review Source

Response from ZipRecruiter

March 9, 2020

Hi Karin! Thank you for sharing this valuable feedback. Our team is constantly working to improve our system and resolve any technical glitches that may be occurring. Please always feel welcome to contact our dedicated and friendly customer care team directly at any time! Best! -TC

SP

Sherry P.  
Freelancer  
Apparel & Fashion  
Used the software for: I used a free trial

### "Honestly I love zip recruiter"

March 27, 2022

5.0

Pros

Easy to navigate manage your business as you need to

Cons

I simply don't know of anything I would complain about Are change

Review Source

IK

Infiyaz K.  
CEO  
Education Management  
Used the software for: 6-12 months

### "One of the most meaningful platforms"

December 4, 2019

5.0

Although I didn't get selected to a position on the platform, I do believe that it's a well-presented and well-maintained system. It is by far better than many 'big names' out there that have multiple domains for different countries. Most of them have fake or spam postings and they don't seem to be monitored.

Pros

From the point of adding a resume to searching for openings this platform has proven to be a user-friendly and intuitive one. For any software platform, the UI and UX elements play a key role. However, a forgotten element is the people-factor. If the people behind the scene don't properly streamline and be careful with content, the platform becomes worthless. Out of the many job sites I have used in the past, was amongst the top few that actually had some very sensible ads. This creates a level of trust amongst the users.

Cons

I can't really say what I dislike about it. As a developer myself, I know the challenges in building apps to read formatted documents. The platform has minor issues when it comes to reading a custom resume in PDF format. But this is not easy to do either.

Review Source

Response from ZipRecruiter

January 1, 2020

Hello Infiyaz, Thank you for the review of your experience with our platform and we like to hear your extensive feedback with the account. We are happy you've had a meaningful experience and we do our best to ensure that the jobs on our site are great for candidates looking for their next position. ZipRecruiter takes pride in matching up candidates to employers and the platform is very intuitive by taking information from the profile and resumes of job seekers to match up to jobs being posted by multiple employers on the site. We know finding a job can be tough and although you have not been selected we truly wish you the best in finding your next position on our site. If you have further feedback or concerns you can email us at support@ziprecruiter.com and we will be glad to assist you. Best wishes! Leticia, Tier III Support Customer Success Team

DV

DIANA V.  
HR Adminitrator  
Hospitality  
Used the software for: 2+ years

### "Recruiter Tool"

January 15, 2024

5.0

It has been a good journey and overall happy with it.

Pros

Easy access and follow up of candidates.

Cons

Sometimes I don't find candidates and it is hard to recruiter people in my area.

Review Source

AS

Angie S.  
Recruiter  
Consumer Services  
Used the software for: 2+ years

### "Great Recruiting Tool!"

March 24, 2020

5.0

We have been successful with this product. It was super easy to integrate with our ATS. It remains one of my favorite on-lie Job Boards!

Pros

This product is super easy to use. The menus are simple to figure out. Account information is set right up at top so there is no guessing as to how many resumes you have access to. The billing is straight forward - love the plans and cost is reasonable!

Cons

There hasn't been too many issues using this software product. I do not like that my Account Rep calls me monthly to 'scold' me on the amount of time my position has been open and how magically he can help fill it for me... I realize that it has nothing to do with the great Software product. (He's a nice guy, but I really don't need babysitting or 'help'. We just exchange email pleasantries after 6 months. )

Reason for choosing ZipRecruiter

Great package for the ease of use and resumes to search thru on a monthly basis. It's a recognizable brand.

Review Source

Response from ZipRecruiter

March 25, 2020

Thank you so much for sharing your ZipRecruiter experience, Angie! We're so glad you've had success with the platform for your continued hiring. :) -TC

VR

Verified Reviewer  
Product tester  
Market Research  
Used the software for: 2+ years

### "Good Experience "

July 29, 2021

5.0

Overall experience is good . Recommend to anybody.

Pros

Helps recruiting candidates much more faster and easier that is qualifying for the job position and accurate contact information.

Cons

There is times where the software is slow on certain days because of the service system the company is using

Review Source

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