# Page 22 | ZipRecruiter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 22 - Is ZipRecruiter the right Recruiting Agency solution for you? Explore 10924 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130706/ZipRecruiter/reviews

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ZipRecruiter

4.2 (10924)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 22 - Reviews of ZipRecruiter

## Showing most helpful reviews

Showing 526-550 of 10924 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Admissions Recruiter  
Higher Education  
Used the software for: 1-2 years

### "Comes in handy!"

July 21, 2020

5.0

Some benefits would be the ease of use and the abilities this one website has. A lot of companies use ZipRecruiter for job posting and I think it's just an easier way to find new employees and a new employer.

Pros

I liked that this software allows you to search and apply through one page and also gives you recommendations of new jobs that are available as well as email you once something near your home has any open positions. It very convenient and definitely comes in handy when you need to look for a specific job or just looking for a new job. Most jobs you are able to apply directly from the website so you don't have to go through a third-party or even the company website, where some websites you have to create an account. Easy apply!

Cons

I am not really a fan of the emails. Some emails come in regularly which can be modified but some of the jobs that you are getting emailed about are irrelevant. So its easier to just search than rely on the emails for new positions.

Review Source

Response from ZipRecruiter

July 27, 2020

Thank you for taking the time to leave your thorough review! If you ever need assistance with your email notifications, please feel welcome to contact our dedicated customer care team at support@ziprecruiter.com. Best! --TC

VR

Verified Reviewer  
Product Manager  
Education Management  
Used the software for: 6-12 months

### "A piece of a larger recruitment strategy"

January 22, 2022

5.0

Pros

ZipRecruiter makes it simple and easy for us to take a job posting live, and manage applications/candidate reviews, before moving candidates forward into our central ATS.

Cons

ZipRecruiter, as with many similar products, is yet to be a one-stop shop for us. As candidates also have a wide variety of options to utilize, we leverage multiple tools like ZipRecrutier in our recruitment and talent management efforts that all funnel into a central ATS.

Alternatives considered

[LinkedIn Jobs](https://www.capterra.com/p/172060/LinkedIn-Jobs/)[Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)

Review Source

LK

Lee K.  
CEO  
Computer Games  
Used the software for: Less than 6 months

### "Really great app for recruiters and applicants!"

April 9, 2019

5.0

I find ZipRecruiter to be a very valuable tool for anyone looking for a job or looking to hire someone. It offers convenient and relevant value to any business or person in the job market. I use it regularly to take care of my hiring needs and it saves me a ton of time, and that’s a great thing because the more time I save from looking for people the more time I can put towards what counts which is running my business.

Pros

Pros I have a Business and sometimes I need to look for employees ZipRecruiter allows me to do that in a very convenient way. The things that impress me about the service are that you can download the app to your mobile device or you can use the service with a desktop PC. So if you need access you have it no matter where you are. The app is super easy to use and contains all of the information you need to know about jobs that are available. Another really nice feature is that when you set up a profile you can get automatically matched with jobs and have notifications and emails sent to your phone or computer that there is a possible match. Finally, the application process when applying for a job is super easy sometimes as simple as a single click! For Employers, you can actually set up a set of questions to pre-screen to test individuals applying to a position. This can give you detailed information about the applicant and whether they may be a good fit, and this saves a lot of time.

Cons

Cons I haven’t found any Cons to the service, everything is really good about this service. I can say that if you choose to use the mobile app and you get a lot of interest in your listed position the notifications can get a little annoying, but this is a personal preference and can be turned off if needed.

Review Source

nyaga K.  
Product manager  
Information Technology and Services  
Used the software for: 2+ years

### "Ziprecruiter review"

May 5, 2022

4.0

Pros

Most of the feature of the app are at per with a quality hr and agencying app for recruiting.

Cons

For this i will be honest am not sure.but i think adding a talent crawler for the web would do.

Review Source

Derek M.  
Founder and CEO  
Facilities Services  
Used the software for: 6-12 months

### "Making Hiring a Breeze!"

March 30, 2019

5.0

Pros

Before using ZipRecruiter, hiring for our small company was a pain. We tried going to job fairs, ads in the paper as well as free ads on sites like Craigslist. All of these tasks took a lot of resources and time, while yielding very little results. Over six months, we were only able to get about 6 candidates who matched what we really wanted in a candidate for the job. We then decided to use ZipRecruiter. Within two months we were able to save hours of time, while getting double the qualified candidates. This software has changed the way we hire and we are grateful!

Cons

What I like least about the software is the customer service. It may have been a one time thing, but when I called the experience was terrible. We had some log in issues and like most websites it is impossible to reset the password without calling the customer service line. When I called the operator, she was extremely short and I felt rushed. While I was one the phone, I was asking about ways to keep making our job applications more efficient (as long as I was already calling). The operator kept referring me to articles, but not being polite or personable. I understand you have to keep it rolling, but customer service should not be a thing you cut corners on.

Review Source

Capri S.  
Accounting  
Retail  
Used the software for: 2+ years

### "Recruiting at the best!"

December 4, 2019

5.0

Excellent to assist with recruiting potential candidates.

Pros

Easy to recruit potential candidates since Zip does the legwork in doing the background work on each candidate.

Cons

Nothing since we haven't had any issued with the recruiting process while using Zip for a while now.

Review Source

Response from ZipRecruiter

December 12, 2019

Hi Capri, We're so glad you had a good experience while using ZipRecruiter and that our platform was easy to use. We are always working on ways to get you the best quality of candidates and job search results. Thank you so much for your kind words and for letting ZipRecruiter take part in your hiring and job search process. If you ever need anything else, our team is available to you 24/7! Thank you, Tier 2 Support

WA

Wesley A.  
Senior Developer  
Information Services  
Used the software for: 2+ years

### "Software Developer - Job Hunting"

August 11, 2019

5.0

I have found many job opportunities using this software and it helps to identify the ones that I want to investigate further.

Pros

It's easy to get your profile updated and many companies can see your qualifications instantly.

Cons

Sometimes it sends jobs that don't really apply to you; but, most of the time it's spot on.

Review Source

Response from ZipRecruiter

August 14, 2019

Hello Wesley, Thank you for providing us with your review. We at ZipRecruiter take great pride in our role in bringing job seekers and employers together. I am happy that you found some good opportunities on the site. Looking for a job can be difficult and at times, frustrating, so its great to hear that you had a good experience using our job seeker platform. We certainly understand that some jobs may not always be a perfect match. We do our best to match you up with jobs that we think you would be a good fit for according to your profile information, I would recommend to enter your skills on your profile to get aligned with jobs in your skill set. It's such a pleasure to assist you and feel welcome to email our dedicated customer care team at support@ziprecruiter.com. We wish you the very best of luck on your job search. Leticia, Tier II Support Customer Success Team

CW

Chloe W.  
Legal Assistant  
Law Practice  
Used the software for: 1-2 years

### "Phenomenal "

November 16, 2022

5.0

Pros

What I like most is it is so easy and time saving I can easily pass on the hiring task to my colleagues if need be.

Cons

I wish the pricing was much more affordable.

Review Source

Ryan G.  
CEO  
Construction  
Used the software for: 2+ years

### "The only recruiting software we use for our business! "

November 19, 2022

5.0

Our overall experience is positive! We have been using ZipRecruiter for over two years with no issues and several really great success stories thanks to ZipRecruiter!

Pros

The software is easy to learn, everything is clear and understandable and they do a great job connecting businesses with qualified applicants.

Cons

We have not ran into any major issues with the software currently. We have been using for over two years and we have felt it has met all of our needs.

Review Source

HS

Harsha S.  
React Developer  
Computer Software  
Used the software for: 2+ years

### "Uncovering the Efficiency of ZipRecruiter"

February 8, 2023

5.0

The ability to easily apply to multiple jobs with one click was also a huge plus. I highly recommend ZipRecruiter to anyone in the job market. Its efficient and effective tools made my job search a success and I was able to land my dream job in no time.

Pros

Was thoroughly impressed with the overall experience. From the user-friendly interface to the wide range of job postings, this site made the process of finding my next career move a breeze. One of the standout features was the personalized job recommendations based on my profile and previous searches.

Cons

Assuming you fail to remember the password word and the framework lock you out you need to stand by 24 hours to determine so you burn through all that time and cash since you paid during the current day however you will not get the opportunity to answer your competitors quickly enough.

Review Source

VR

Verified Reviewer  
Vice President  
Banking  
Used the software for: 2+ years

### "Expensive, too many follow up calls and letters"

February 4, 2019

4.0

Pros

It is another avenue to post a job posting, which helps broaden the reach of job postings

Cons

It's very expensive compared to indeed and other sites and the sales reps are very aggressive with calls and letters in the mail.

Review Source

Response from ZipRecruiter

February 7, 2019

Hello There, Thank you for submitting this review as your feedback is very important to us! We would like to apologize for your most recent experience with our sales team. Each account is provided with a dedicated hiring specialist & if we have the pleasure of assisting you with your hiring needs in the future I would be more than happy to help set you up for success & place you on our "Do Not Call" list. You can always adjust your new candidate email settings to send you one mass email including all of the candidates that applied each day, as opposed to individual emails. This will save you time & will prevent you from feeling overwhelmed from the responses on your job ads. Please email support@ziprecruiter.com & request to unsubscribe from our mailers so we can remedy the situation. We apologize for any inconvenience this may have caused. We hope you made those hires! We are now available 24/7 & can be reached at (877) 252-1062 Kind Regards, Tier III Support

GH

Govinda H.  
Student Advisor  
Higher Education  
Used the software for: 2+ years

### "Review for ZipRecruiter"

December 7, 2019

3.0

It helps resolve me primary problem which is suggesting and laying out job opportunities for students. However, i need to work extra to filter out information. Overall, it’s okay. Not good and not bad

Pros

The fact that it has a variety of jobs available at its platform. Compared to other services, it shows me more vacant positions

Cons

It sometimes sends me irrelevant material. The jobs which I am not seeking are also part of the list it sends across. Doesn’t apply the filter correctly

Reason for choosing ZipRecruiter

Because it was not very expensive. We got a good deal on its premium version

Review Source

Response from ZipRecruiter

December 13, 2019

Hi Govinda, We're so glad you had a positive experience while using ZipRecruiter and that our platform was useful. We are always working on ways to get you the best quality of candidates and job search results. Thank you so much for your kind words and for letting ZipRecruiter take part in your hiring and job search process. If you need anything else, our Customer Success Team can be reached 24/7 email at support@ziprecruiter.com We very much appreciate your business and will provide whatever assistance necessary so that you're successful. Kind Regards, Tier II Support

Tyler S.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Functional for Recruiting"

November 13, 2018

5.0

Pros

Keeps CSVs and Applicants organized in one place, easy for team collaboration.

Cons

Pricing- expensive for what it is. Old pricing was a better model. Unfortunately, not much competition to displace it though, so still a must use.

Review Source

Response from ZipRecruiter

November 16, 2018

Hello Tyler, Thank you very much for taking the time to review ZipRecruiter, your feedback is very important to us! We are glad to hear that you had an easy time navigating our site and that you enjoyed the layout of the candidates and their resumes. We take pride in our ability to bring employers and job seekers together. ZipRecruiter is always more than happy to help you set up a custom plan that fits within your budget while optimizing your search for the right candidates. We hope you make those hires soon! If you need any further assistance feel free to contact our Customer Success Team by calling 877-252-1062 (24/7). Kind Regards, Tier II Support

VR

Verified Reviewer  
SEO Manager  
Consumer Electronics  
Used the software for: 2+ years

### "Good bang for the buck recruiting"

October 5, 2019

4.0

Good experience overall when mixed with Luther recruiting software. I wouldn’t put all my eggs in this basket.

Pros

They are good at connecting to other applicant tracking software platforms. They do pretty well with the sites they advertise on.

Cons

It would be nice if they were more cost beneficial for us. Not sure if it’s the volume they produce that leads to higher costs but that could improve.

Alternatives considered

[ClearCo](https://www.capterra.com/p/45188/ClearCompany/)

Reason for choosing ZipRecruiter

I didn’t, we are using it alongside.

Review Source

Response from ZipRecruiter

October 15, 2019

Hi We're so glad you had a good experience while using ZipRecruiter and that our platform was easy to use. We are always working on ways to get you the best quality of candidates and job search results. Thank you so much for your kind words and for letting ZipRecruiter take part in your hiring and job search process. If you ever need anything else, our team is available to you 24/7! Thank you, Dionne Tier 2 Support

OD

Ogunleye D.  
Manger  
Internet  
Used the software for: 6-12 months

### "Job hunting made easy. "

August 20, 2022

5.0

Zip recruiter offer a very good supportive role in ensuring I get satisfied at all times.

Pros

The simplicity in the usage and the fact that it saves time within the process of hiring, it's a very good site I have been recommending for organizations and individuals. It is totally user friendly in short.

Cons

There is absolutely nothing I have seen that isn't good about zip recruiter, it has always performed satisfactorily for me.

Reason for choosing ZipRecruiter

I chose zip recruiter instead of Indeed because zip recruiter has an excellent followup and updates that I like.

Review Source

Amy O.  
Owner  
Executive Office  
Used the software for: 6-12 months

### "Recruiting from Multiple Sites at Once!"

December 13, 2018

4.0

Overall I like ZipRecruiter. It's easy to use and figure out and reaches a large pool of possible candidates in one place.

Pros

What I like most about Zip Recruiter is that it takes your posts and puts them out to a few recruiting sites, but eliminates the need to visit any site other than it's own. I like that you can choose how many listings you can have at one time. I like that you can target which cities you would like to recruit in. I like that it integrates with your email platform, and I also like that you can create templates to streamline emailing your recruits while following your process flow.

Cons

The thing that I like least about Zip Recruiter is that sometimes markets can be too saturated for what you're looking for, and if you are working with a team, it's hard to know who has already been contacted until you reach out to a recruit yourself and they tell you they've already spoken with someone.

Review Source

CH

Corinne H.  
Licensed Agent  
Insurance  
Used the software for: 6-12 months

### "Great Customer Service, Minimal Results"

January 20, 2022

5.0

It was very easy to use and understand how it works. The pricing was a little high, but it would have been worth the investment if it had resulted in hiring someone. I like the resume database, but there was very little inventory and because of this it was recommending people who were not qualified for the position.

Pros

It was easy to set up a profile and post a job. Customer service was fantastic. When I would call I got a real person on the phone.

Cons

It was difficult to access candidate information. I would reach out and the messages were sent to a ZipRecuiter created email for the candidate, not their actual personal email. So unless they checked into the app constantly, it was hard to get in touch with people to set up interviews to get information.

Alternatives considered

[Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)

Reason for choosing ZipRecruiter

The price point and the customer service.

Review Source

JO

João O.  
CEO  
Automotive  
Used the software for: 2+ years

### "a very efficient way to find qualified labor"

April 13, 2023

4.0

a good experience, but affected by its value and left aside because of its competitors

Pros

Its well-done artificial intelligence makes everything easier,

Cons

its value leaves something to be desired because of its competitors

Review Source

Melissa T.  
Associate  
Arts and Crafts  
Used the software for: 2+ years

### "Helpful job aide"

October 30, 2023

5.0

It's not as easy & efficient as indeed but it's definitely a great back up if you need it

Pros

I like how you can actually see who checked out your profile & resume. You can even set it so you decide what people see & even find people you might know. It also has the added bonus of being popular enough that other sites have integrated it into their searches

Cons

It's a little confusing to start out. They have tons of options & it can be a bit overwhelming

Review Source

GR

GEORGE R.  
Leadership  
Banking  
Used the software for: 2+ years

### "The assistant "

May 20, 2019

4.0

Overall the experience is still a good one

Pros

What I like about the software is that I can reach many talent individuals faster and I am not spinning looking for candidates. Help with the weeding

Cons

Only area of concern is that sometimes it may send me a lot of candidates that are too qualified when I am looking for a medium candidates

Review Source

Response from ZipRecruiter

May 23, 2019

Hi George, Thank you very much for taking the time to review ZipRecruiter, your feedback is very important to us! We are happy to hear that overall you had a good experience with us and our platform. Something that could help with receiving overqualified candidates would be adding in Screening Questions with specific questions about the candidates previous work experience to help filter out over-qualified candidates. Hopefully that will help you receive candidates who fit what you're looking for. If you have any further questions or concerns please feel free to reach out to us at support@ziprecruiter.com with the subject "Attention Tier II". You can also reach the rest of our Customer Success Team by calling 1877-252-1062 (24/7). We hope you are able to make those hires soon! Kind Regards, Tier II Support

VR

Verified Reviewer  
Ecommerce Support Agent  
Entertainment  
Used the software for: 2+ years

### "User Friendly"

August 15, 2018

5.0

Pros

I like the effectiveness of being able to narrow down what I am looking for when hiring people or even when looking for jobs that are open. The product gives ample options that help to narrow your results to locations, years worked, the timeframe of the post being up, and so much more.

Cons

The only con I have is that some of the postings are from 30+ days ago and these jobs happen to be closed. I think that is they were removed it would create an even better query when searching for jobs or even posting them so they do not get mixed with the postings that are no longer active.

Review Source

Kisha B.  
Caregiver  
Hospital & Health Care  
Used the software for: 1-2 years

### "Unsuccessful job search"

January 31, 2020

3.0

As I said before, the process and set was very user friendly. My issue was the outcome was never beneficial to me, so it was more annoying than useful.

Pros

Zip recruiter is an easy software to use, and also quit easy to access. Getting started and applying was simple.

Cons

I was able to set up an account and easily apply for jobs. The only problem was I didn't get any call back, but received constant unwanted leads and annoying msgs.

Review Source

Response from ZipRecruiter

February 3, 2020

Thank you for your feedback! We appreciate your honesty and would like to help. While ZipRecruiter is not involved in hiring decisions, we aim to make the process as effective as possible for you. To improve your chances of getting hired, here are a few tips. First, check that your contact information is listed correctly on both your resume and profile of your account. This will ensure that an employer can reach you. We also recommend adding skill words and customize your job alerts and notifications settings. It is important to make sure your resume is optimized to better your odds of hearing back. Follow this link for tips on improving it. https://www.ziprecruiter.com/blog/tips-to-make-your-resume-the-best-it-can-be/ Should you need any further assistance, please contact our 24/7 customer support team at support@ziprecruiter.com Thanks again for contacting ZipRecruiter and we wish you the best of luck with your search!

SJ

Shayla J.  
ASAP Manager  
Education Management  
Used the software for: 2+ years

### "Life Saver in a New Place"

November 1, 2020

5.0

I am now happily working at the after school program that helps underprivileged youth. I hope them with their core education, and distance learning. I work with great people who support each other, and the kids that I work with give me life.I am happy despite everything that is going on.

Pros

After moving to a new place I really needed to find a job. I was basically starting my life over and needed help finding a job that she did my skills. I moved to San Francisco and found myself in a sea I couldn’t navigate without help. I couldn’t navigate without help. If it wasn’t for Zip Recruiter streamlining all the jobs that fit my skill set of working with children living with special needs I would be lost.

Cons

I don’t have any cons as of yet. But if I come up with one I’ll definitely come back and change my review.

Review Source

Response from ZipRecruiter

November 3, 2020

We are so delighted to hear about your wonderful ZipRecruiter experience, Shayla! We genuinely wish you the very best of luck. --TC

Jaspreet K.  
Technicial Recruiter  
Executive Office  
Used the software for: 2+ years

### "Great product for recruiters"

July 5, 2019

5.0

Pros

When I was starting out as a recruiter 2 years ago, I was introduced to ZipRecruiter. This software is great for anyone who wants to get their feet wet into a fast-growing industry.

Cons

The product is works, I had 0 cons about it

Review Source

Response from ZipRecruiter

July 24, 2019

Hello Jaspreet, Thank you for taking the time to contact Ziprecruiter. We are thrilled to hear that you feel our platform is great for recruiters! It is awesome to know you have been using Ziprecruiter for the past two years and that it has helped you with your hiring needs. If we can assist in any way, please feel free to reach out 24/7 by phone (877.252.1062), email (support@ziprecruiter.com) or live chat. Best, Sarah, Tier II Support

RR

Robert R.  
Director  
Information Technology and Services  
Used the software for: 2+ years

### "Zip Recruiter "

October 7, 2021

5.0

Zip Recruiter is a daily tool that myself and staff continually use daily to seek candidates. The system was easy to train on my staff and to post ads. Since using Zip Recruiter myself and staff have been able to elevate our hiring expectations when it comes to selecting the correct candidate.

Pros

Zip Recruiter is a must have tool if you seeking qualified candidates. Zip recruiter is easy to use and allows you to quickly search local, qualified, and career seeking candidates. The system provides you with the ability to find candidates with specific skill set.

Cons

Zip Recruiter can be a slight costly for small projects

Reason for choosing ZipRecruiter

I choose Zip Recruiter for my company as a must have tool to aid in our staffing needs. My staff was trained and up and running full speed quickly and with ease. We have hired several qualified candidates with the much needed experience we were seeking.

Review Source

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