# Page 3 | ZipRecruiter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is ZipRecruiter the right Applicant Tracking solution for you? Explore 10926 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130706/ZipRecruiter/reviews

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ZipRecruiter

4.2 (10926)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of ZipRecruiter

## Showing most helpful reviews

Showing 51-75 of 10926 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MH

Mario H.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Not One Viable Candidate"

October 30, 2025

3.0

I would not use it again nor would I recommend it to anyone who is an employer. Perhaps it's better for jobseekers?

Pros

It was easy to use. That's the only thing that I like about it. But I am required to use 100 characters.

Cons

We did not get a single viable candidate. We were looking for a concrete foreman. The rep changed my deal breaker question from "Do you have a minimum of 5 years experience as a concrete foreman?" to "Do you have a minimum of 5 years experience as a concrete foreman or similar lead role?" Carpenters are NOT concrete foreman. The manager of a Staples is NOT a concrete foreman. The people who responded were completely unqualified. But it appeared we were getting a decent response until you actually looked at who was responding. And I reached out to several people. Much less than what we were allowed because there weren't any viable candidates. Not one response. And we pay well. It was a complete waste of money. No better than Indeed. Which is no good at all.

Switched from

[Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)

We got poor candidates and people did not respond very often

Review Source

jC

jessica C.  
Customer Service Rep  
Writing and Editing  
Used the software for: 6-12 months

### "Good site for recruiters"

January 22, 2026

5.0

Legitimate a well based established tool for hiring and job searching. User friendly easy post jobs and manage candidates.

Pros

easy to use simple interface easy resume uploas and app tracking. good matches with relevant jobs leading to interviews and offers.

Cons

the cost can be expensive for small businesses. High volume can mean sifting through many irrelevant resumes.

Review Source

KS

Kimberly S.  
Patient Service Representative  
Hospital & Health Care  
Used the software for: 1-2 years

### "Employment Seeker"

January 9, 2026

5.0

Overall, aside from having to be cautious, my experience is positive as being able to find employment to provide for my family is a must and ziprecruiter does just that, helps you to find employment with your shift preferences.

Pros

What I like most about ziprecruiter is the ability to search for employment within a certain area. I like to be able to put my preferences and this is perfect for that!

Cons

What I dislike is, at first, it was hard to understand how it worked. You still need to be careful for those fake ads.

Review Source

DS

Dani S.  
HR  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Love ZipRecruiter "

December 9, 2025

5.0

My overall experience using ZipRecruiter has been great so far. It's been so helpful with finding new staff. The customer service is amazing, \[sensitive content hidden\] is great and always answers all my questions timely. I love Zip

Pros

What I like most about ZipRecruiter is how many options it gives you to reach candidates. I love the ZipIntro session options because it's so fast and easy. And I also love the Invite to Apply option and how fast it will refresh with new candidates.

Cons

The only thing I don't like on ZipRecruiter is the location range is just a large bubble, it should be more customizable. It would be nice to type in specific town areas and have those come up rather than so far away like 100+ miles

Review Source

TD

Terry D.  
HRD  
Publishing  
Used the software for: 2+ years

### "ZipRecruiter - not what it use to be..."

April 22, 2025

2.0

Overall experience with ZipRecruiter has been subpar based on the issue of upcharges as well as having to speak with a rep on the phone to stop or cancel a job posting. All other job boards allow me this option without waiting on the phone for a rep to cancel a service and trying to upsell.

Pros

I've used ZipRecruiter to advertise job openings for several years. I must say that the quality of applicants has decreased in the last few years.

Cons

The cons of working with and posting jobs on ZipRecruiter is the upcharge for all the small things such as highlighting the position or adding veteran info

Review Source

JB

Jennifer B.  
Owner  
Retail  
Used the software for: 1-2 years

### "Loved it loved it"

May 17, 2025

5.0

Overall experience is great i have used for years and it seems to get better and better every time it upgrades

Pros

Loved the lay out and easy to navigate loved the way it list the job openings it such a easy platform

Cons

Really nothing evertyhing about this app is great it so easy to use love every feature i would recommend

Review Source

RM

RJ M.  
Safety Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "ZipRecruiter Allows us to reach a wide variety of employees"

January 7, 2026

5.0

Pros

ZipRecruiter allows us to reach a wide array of potential employees and makes it easy to convey match our needs with theirs

Cons

Hard to think of what I like least about ZipRecruiter since it fits almost all of our hiring needs for new employees

Switched from

[Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)

Better pricing and pool of applicants for us

Review Source

MH

Mark H.  
Operations Manager  
Education Management  
Used the software for: 1-2 years

### "ZipRecruiter's effects for small education company"

May 12, 2025

4.0

ZipRecruiter is one of the employment websites that are company has used for looking for new employees and it streamlines some of the process for employers looking to hire.

Pros

ZipRecruiter is one of the easier employment websites to use. There is a notable base of job seekers that are available.

Cons

ZipRecruiter doesn't always have the best matching of job posting to the candidates. It also doesn't have the smoothest posting process.

Review Source

VR

Verified Reviewer  
Head Photographer.Owner  
Photography  
Used the software for: I used a free trial

### "ZipRecruiter is recruiting done right"

November 10, 2025

4.0

Pros

The thing that I would consider the best for the ZipRecruiter software would be the quality of the candidates for the lower price.

Cons

The one thing that did not sit right with me about ZipRecruiter was the quantity of applicants that actually came through.

Review Source

Jackie S.  
Self-employed  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Easy to Use"

May 28, 2025

5.0

My overall experience has been easy and beneficial when looking for a job or even if you would post a job

Pros

The site is sleek, easy to use, they post alot different job opportunities, its also really easy to update or add your resume.

Cons

I really liked my experience when looking for job opportunities, so no complaints here. I would definitely use this again.

Review Source

SW

STACEY W.  
Accounting Manager  
Machinery  
Used the software for: 2+ years

### "Great recruiting tool"

January 13, 2026

4.0

We use the service time and again to fill empty positions at my company when I need someone quickly.

Pros

It is an easy to use product that allows me to get a lot of applicants for a posting. The process is straight forward and easy to follow.

Cons

For most lower level jobs we receive too many applicants and it can become overwhelming to go through the resumes.

Review Source

MS

Monquisha S.  
customer service rep  
Consumer Services  
Used the software for: 2+ years

### "The Review"

December 15, 2025

5.0

Pros

Zip is very easy to use and navigate, the sign up process and loading resumes,setting up emails is easy as well, its free so it doesn't cost anything to use.

Cons

I don't like it sends your information to so many different other recruiting companies and then you have a much of people calling and messaging you

Review Source

TL

Tavoni L.  
Laundry and Linen Aide  
Hospitality  
Used the software for: 1-2 years

### "Excellent Experience With ZipRecruiter!!!!"

November 30, 2025

5.0

Overall, my experience with ZipRecruiter has been excellent. They have great customer service. I would recommend them to everyone.

Pros

I like how convenient amd user friendly the website is. I had a great experience working with them!!!

Cons

Zip recruiter doesn't always have the best job matches and you have to go through a lot steps just to apply for a job through their website.

Review Source

BW

Bailey W.  
Director of Recruitment  
Hospital & Health Care  
Used the software for: 1-2 years

### "Success with ZipRecruiter"

May 12, 2025

5.0

Overall ZipRecruiter has been a successful tool for our company. We have found, interviewed and hired extremely reliable candidates using this platform

Pros

Easy to use! We also like that we were very well inform when we onboarded to have the knowledge on how our job postings worked and how to get the most reach with our postings.

Cons

From time to time it feels like one post doesn't gain a ton of traction but another will and understanding where we got the most views on a job posting would be a very helpful resource.

Review Source

PS

Pebbles S.  
Insurance Agent  
Insurance  
Used the software for: 2+ years

### "ZipRecruiter"

December 20, 2024

5.0

I learned a lot by using ZipRecruiter, but I did not have any interviews.

Pros

ZipRecruiter stays on top of job openings that match the criteria you set up and your resume. They also keep a current and active list of openings. The ability to have a professional go over your resume is another option. Each post has the complete details about the positions including duties and requirements.

Cons

On your profile it shows that companies view your profile, but you are not contacted by any.

Review Source

MD

Marc-henry D.  
Account Manager  
Environmental Services  
Used the software for: 1-2 years

### "Ziprecruiter review"

March 28, 2025

4.0

I had a good experience with the app and it found me the type of work that u needed.

Pros

it was a good place to find potential employees and also find work.

Cons

it was a very consistent app and did what i needed it to do.

Switched from

[LinkedIn Jobs](https://www.capterra.com/p/172060/LinkedIn-Jobs/)

easier to find workers for the business im in.

Review Source

KB

Karen B.  
CEO  
Education Management  
Used the software for: 1-2 years

### "Success with using ZipRecruiter"

February 16, 2025

5.0

My overall experience with ZipRecruiter has been a good one. Whatever I needed for my agency to educate children with special needs birth to three such as Speech Therapist, Physical Therapist, and Special Instruction Therapist. I was able to find therapists in all NYC areas. ZipRecruiter was the answer to helping my agency be successful.

Pros

How easy it was to find new employees to fill all the positions that were needed to help educate children with special needs. Our agency was able to staff all the positions needed. Because of the ZipRecruiter website it was easy and quick covering all the positions from therapst to office staff.

Cons

My business really didn't have any problems with ZipRecruiter whatever was needed was easily obtaned.

Review Source

DB

Derek B.  
Professional Recruiter  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Reliable and Easy to Use Recruiting Platform"

December 18, 2024

5.0

My experience was very positive. It was not my primary recruiting platform but it was a great source to supplement sourcing without duplicate candidates.

Pros

It was a very concise and easy-to-use platform. Posting for specific positions and areas was user-friendly.

Cons

High cost for applicants in less populated areas

Review Source

JC

Joan C.  
Operations Manager  
Financial Services  
Used the software for: 1-2 years

### "Our To Go for Job Postings"

February 19, 2025

5.0

When posting jobs on ZipRecruiter, having a wide selection of candidates we can sort through and pick the most qualified is wonderful.

Pros

ZipRecruiter makes job postings very easy and quick. It is a great tool for getting job postings in our local area.

Cons

The membership fees are somewhat high for a smaller company like ours, but in today's market, we have very few options on where to post to get to the greatest number of applicants.

Alternatives considered

[Monster+](https://www.capterra.com/p/48951/Monster-TMS/)

Reason for choosing ZipRecruiter

Ultimately our decision to go with ZipRecruiter came down to the amount of users and advertising the company did that made it more well-known to users searching for job openings.

Switched from

[Craigslist Posting](https://www.capterra.com/p/68188/Craigslist-Posting-Manager/)

ZipRecruiter provided a more professional setting with what we assume are more serious candidate pool.

Review Source

SG

Summer G.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "Works in a pinch."

October 14, 2025

3.0

Pros

I do enjoy how Ziprecruiter has done well with there marketing so it is a highly used system with lots of applicants so it opens you up to finding more potential employees/jobs.

Cons

We didnt receive any high quality employees from hiring off zip recruiter. I do wish there was more advanced setting or abilities to rate the applicants so other busniesses dont waste there time with no shows.

Review Source

JH

John H.  
CEO  
Human Resources  
Used the software for: 1-2 years

### "Ziprecruiter was worthwhile "

March 24, 2025

5.0

It was a very good tool to recruit for my company.

Pros

Ease of use. It was extremely easy to post positions.

Cons

Nothing was bad about it particularly, though it lacks a social feature like Linkedin.

Review Source

BF

Bria F.  
Owner  
Retail  
Used the software for: 2+ years

### "Highly recommend "

June 21, 2025

4.0

I think it is a great place to start, lot of variety in positions and employers. You can do everything fromyour phone.

Pros

Easy to use, lots of information upfront, fast and simple, easy to apply and lots of positiins to choose from

Cons

I think somtimes it takes somw time to hear back from employers. Sometimes it takes a bit long to get in touch with some of them.

Review Source

TA

Tasha A.  
Cleaning  
Facilities Services  
Used the software for: 1-2 years

### "If you help with s job check out Ziprec"

February 9, 2025

3.0

Great they help me get my first job abs they Vai to check on me afterwards

Pros

They are very helpful in finding jobs they take the time to understand your needs

Cons

They should have more resume help and more online

Review Source

cW

cynthia W.  
General Manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Would recommend "

March 21, 2025

5.0

Other than it having so many options to look at on the screen, it's a good tool to use.

Pros

Very easy to navigate, very user friendly

Cons

The pages are too busy. Too much stuff on the page, its very distracting.

Review Source

KC

Kaitlyn C.  
HR Director  
Restaurants  
Used the software for: Less than 6 months

### "Easy to use, a few quirks"

May 19, 2025

3.0

Pros

It is super easy to use. I like that our job posts got seen by a ton of people without me having to do much. The candidate matches saved me a bunch of time too. Definitely helped cut down on the back and forth.

Cons

Some of the candidate matches felt random and not at all close to what we were looking for. Also got a lot of unqualified applications, which made it a bit hard to sort through at times.

Review Source

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