# SimplePractice Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SimplePractice Software - reviews, pricing plans, popular comparisons to other Mental Health products and more.

Source: https://www.capterra.com/p/130710/SimplePractice

---

# 

 SimplePractice Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SimplePractice

## What is SimplePractice?

Focus on clients while SimplePractice does the rest. Maximize your availability by giving clients the option to request appointments online. After you approve a request, you can send paperless intakes and insurance forms directly from the Client Portal. Set up AutoPay to get paid on time, every time. Reduce no-shows with unlimited appointment reminders. Work on-the-go with our mobile app and integrated telehealth platform. Sign up for a free, 30-day trial today to try it out for yourself.

## What is SimplePractice used for?

[Mental Health](https://www.capterra.com/mental-health-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Patient Portal](https://www.capterra.com/patient-portal-software/)

Overall rating

Based on 2,818 user reviews

Reviews sentiment

Positive

94%

Neutral

4%

Negative

2%

Pros & cons

Intuitive and accessible platform

Automated reminders and scheduling

Complex and restrictive insurance billing

Limited phone and telehealth support

Starting price

$49

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## SimplePractice alternatives

Highest Rated

[4.8 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (1,029)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.7 (827)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

Starting price

$49.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (955)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/130710/SimplePractice/alternatives/)

## Who uses SimplePractice?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Intuitive and accessible platform

93% positive reviews out of 632

Most reviewers describe ease of use, with tutorials and clear design helping quick setup and daily efficiency.

Complex and restrictive insurance billing

43% negative reviews out of 207

Some reviewers find insurance billing confusing, with limited claim tracking, slow enrollment, and insufficient customization options.

Lisa W

Owner, 2 - 10 employees.

"ALSO they incorrectly set up the billing and mislabeled NPI2 so that we were getting denied for about 1/3 of our claims. And when we discovered this, they told us it was our problem- even though THEY set up the billing and we gave the correct information."

Automated reminders and scheduling

93% positive reviews out of 267

Most users comment appointment reminders reduce missed sessions, improve organization, and save significant administrative time.

Jeevesh N

Junior Frontend Developer, 2 - 10 employees.

"Overall simple practice has been very helpful in managing document in behavioral health and has been very helpful in timely reminders of appointments."

Limited phone and telehealth support

46% negative reviews out of 195

Some reviewers describe unreliable telehealth, lack of live phone support, and mobile app limitations impacting virtual sessions.

TIFFANY W

Director of Operations and Lead Therapist, 2 - 10 employees.

"Even my clients make jokes about how unreliable the telehealth features are."

Comprehensive private practice management

91% positive reviews out of 220

Most reviewers indicate private practice features streamline operations, centralize tasks, and support growth for solo practitioners.

LaShundra C

Licensed Professional Counselor Supervisor Clinical Director, 1 employee.

"They came up with the perfect name for this platform because it does make running my private practice simple."

Restrictive email communication options

47% negative reviews out of 186

Some users report difficulty emailing multiple clients, slow support responses, and limited customization for client communications.

Byron M

Medical Assistant, 2 - 10 employees.

"The next day, we received an e-mail saying our account was "under review", and today we got notified that our account was being terminated with no refund."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

HIPAA Compliant

4.5 (147)

67.35% of 147 reviewers that rated this feature as important or highly important

With this capability, you gain peace of mind knowing client data stays secure and confidential. Reviewers appreciate the platform’s strong adherence to HIPAA standards, consistent privacy protections, and secure document handling, though some mention concerns about trust and lack of multi-factor authentication.

Appointment Scheduling

4.4 (108)

53.70% of 108 reviewers that rated this feature as important or highly important

SimplePractice offers straightforward appointment scheduling for both clients and providers. Users think it’s easy to use, reduces clerical work, and allows self-scheduling, but some mention issues with overbooking alerts and distinguishing between virtual and in-person appointments.

EMR/EHR

4.2 (103)

64.08% of 103 reviewers that rated this feature as important or highly important

You benefit from an intuitive EMR/EHR system that keeps all client records, notes, and documents organized. Reviewers indicate it’s user-friendly, customizable, and streamlines charting, but some users note limited accessibility options and difficulty tracking payments.

Confirmations/Reminders

4.4 (97)

61.86% of 97 reviewers that rated this feature as important or highly important

It gives you automated reminders via text, email, or call, helping reduce no-shows. Reviewers appreciate the flexibility and effectiveness of reminders, though some users report occasional delivery issues and wish for more reliability in sending confirmations.

Calendar Management

4.1 (81)

60.49% of 81 reviewers that rated this feature as important or highly important

This aspect helps you manage appointments and schedules in one place. Some users say it’s easy to use and integrates with other calendars, but reviewers mention limited customization, double-booking risks, and that two-way sync is only on higher-priced plans.

Document Management

4.1 (94)

71.28% of 94 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

SimplePractice 146 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

SimplePractice offers straightforward appointment scheduling for both clients and providers. Users think it’s easy to use, reduces clerical work, and allows self-scheduling, but some mention issues with overbooking alerts and distinguishing between virtual and in-person appointments.

Creation, administration, and evaluation of assessments or tests

Manage attendance for classes, shifts, meetings, or events

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Complete outstanding payments

Create, manage, and send invoices or bills to customers

This aspect helps you manage appointments and schedules in one place. Some users say it’s easy to use and integrates with other calendars, but reviewers mention limited customization, double-booking risks, and that two-way sync is only on higher-priced plans.

Synchronize with other calendars to view mutual availability and schedules

Manage the treatment plan and coordination between care providers and patients with special health care needs

Access and track notes regarding case activities and updates within case files

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Communicate using direct chat or messages within the system

Process of submitting and following up on claims with insurance companies

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Process of tracking new and submitted claims and the status of submitted claims

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Record and organize clinical notes and progress notes for each patient after interaction with a physician

Automatically generates E/M codes based on information collected during patient charting

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

It gives you automated reminders via text, email, or call, helping reduce no-shows. Reviewers appreciate the flexibility and effectiveness of reminders, though some users report occasional delivery issues and wish for more reliability in sending confirmations.

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Financial system that helps create and manage physical/digital credit cards and track transaction activities

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Protect sensitive data for digital privacy

Tools that provide relevant information at specific times to support judgments and courses of action

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Assemble applications and processes by dragging over and arranging pre-built components

Process of automatically notifying clients when payments fail to ensure invoices are paid

Transfer of data from one computer system to another

A paperless claim form that is electronically shared

Electronically collect payments for goods or services

Identifying if all conditions that entitle a client to certain benefits are met

Track employee schedules, availability, and performance across projects and tasks

You benefit from an intuitive EMR/EHR system that keeps all client records, notes, and documents organized. Reviewers indicate it’s user-friendly, customizable, and streamlines charting, but some users note limited accessibility options and difficulty tracking payments.

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Public or private sharing of digital files such as documents, audio/video, images, and more

Serves chiropractic practices

Software designed for the healthcare industry

Intended for medical use such as diagnosis, treatment, and consultation

For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.

Designed for the use of occupational therapists

Designed specifically for physical therapy practices

Must serve psychiatrists/psychiatric practices

For mental health professionals that specialize in substance abuse therapy/programs

Establish measurable goals and objectives and track their progress over a specific period of time

Visual representation of data using various graphical elements such as charts, graphs, maps & other visual aids

Automatically find mutually available meeting time slots across multiple calendars

Compliant with healthcare rules and regulations around the world

With this capability, you gain peace of mind knowing client data stays secure and confidential. Reviewers appreciate the platform’s strong adherence to HIPAA standards, consistent privacy protections, and secure document handling, though some mention concerns about trust and lack of multi-factor authentication.

Information, data and reports that are being tracked over time

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Checking eligibility of patients for different insurance claims

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Activities related to the initial admission of a charge into the organization's care

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Manage billing and payments for a healthcare provider

Records of patients' medical history

Administer and track medication inventory, schedules, dosage, and side-effects

Access software remotely via mobile devices

Access the system via a mobile application

Manage and support multiple locations

Supports practices with multiple healthcare professionals

For practices with multiple providers

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Track and monitor patient no-show rates

Allow users to create, edit, and sort multiple notes

Track and organize on-call shifts

Send personal messages to clients or attendees

Book meetings and appointments through a website or digital platform

Create new forms and/or use ready-made online form templates

Accept and process online payment transactions

Track and organize online shifts

Includes functionalities for creating custom eCommerce websites

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patients can register for appointments in advance online

Managing and tracking patient health, progress, communication, and treatment plans

Observing and tracking a patient's health status, condition, and wellbeing

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Accept, record, and reconcile financial transactions

Track and organize physician schedules and pertinent information

Manage physician availability and schedules

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

Streamlining repetitive tasks and activities through automated and predefined workflows

Customizable notes that help healthcare professionals document and track patient progress

Document and report the progress of ongoing projects

Reporting on how each user, task or process has advanced since its initiation

Preview and make real-time changes in the web content

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Ability to record, store, update, and retrieve information

Schedule repeating appointments based on a duration of time

Log and store the source of contacts/leads

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Document insurance payer providing an explanation of benefits (EOB).

Remotely create and access treatment plans tailored to individual patients based on symptoms

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the rescheduling of appointments

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Exchange messages in a secure and encrypted manner

Systematic evaluation of the security of a company's overall security system and situation

Online portal through which end users can access the system, manage tasks, or obtain information

Private client session notes for coaching, therapy, etc.

Reminders sent via SMS/text message

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Meet with patients remotely

Provide online therapy to patients/clients through secure video sessions

Tools to help therapists document, record, and recall patient encounters

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Create treatment plans that document interventions and outcomes to track patient progress

Connect with meeting participants remotely over video

Speaking to a doctor or healthcare professional using online video tools

Record, update and manage waiting lists

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (2,133)

4.3

Based on 2,133 reviews

## Pricing

Value for money

4.3 (1882)

Free Trial

[View pricing plan details](https://www.capterra.com/p/130710/SimplePractice/pricing/)

Starter

$49.00

Flat Rate,Per Month

It includes:

-   Automated Invoicing
-   Client Portal
-   Client Signatures
-   Diagnosis Plans
-   Online Payments
-   Progress Notes
-   Psychotherapy Notes
-   Template Library

Essential

$79.00

Flat Rate,Per Month

It includes:

-   Administrative Notes
-   Assessments
-   Customizable Notes
-   Monarch Directory
-   Online Appointment Requests
-   Progress Notes
-   Psychotherapy Notes
-   Secure Client Messaging
-   Telehealth
-   Treatment Plans

Plus

$99.00

Flat Rate,Per Month

It includes:

-   Appointment Reminders
-   Client Messaging
-   Client Portal
-   Invoicing
-   Online Payments
-   Telehealth
-   Template Library

Value for money

4.3 (1,882)

4.3

Based on 1,882 reviews

## Integrations

[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

iCloud](https://www.capterra.com/p/204717/iCloud/)[

PayPal Enterprise Payments](https://www.capterra.com/p/213069/Braintree/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (2402)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (2,402)

4.4

Based on 2,402 reviews

## User reviews

Overall rating

4.6

Based on 2,818 reviews

Filter by rating

5(1851)

4(790)

3(114)

2(21)

1(42)

Mentioned topic

Sorted by most recent

Christine B.

Pilates transformation expert

Health, Wellness and Fitness

### "Smooth Platform for virtual appointments"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

March 29, 2026

Overall, the platform works well for video virtual appointments, allowing the practitioner to chart at the same time.

Pros

Works great for virtual appointments: automated appointment reminders via phone, text and email that seemlessly link to opening up the app for video appointments.

Cons

No option for clients to manage making new appointment times with practitioners. The phone reminder has an option for canceling the appointment; the text and email options do not.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RR

Robyn R.

Owner and therapist

Mental Health Care

### "Fantastic quality but expensive"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

2/10

March 27, 2026

My experience was great. I used it for about 6 years until the expense became too much. I loved the ease of use and the user-friendly layout, and I love the customizability.

Pros

It’s really customizable and easy to use. I love the ability to make your own forms. So many platforms say they are customizable but they aren’t.

Cons

SP is incredibly expensive compared to other EHR platforms. In addition there are constantly cost raises with very little notice so you have like 30 days to decide if you accept the cost or have the time to do research and find a new platform.

Switched from

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)

Therapy notes says it’s customizable, but it’s really not. You can just choose which of their predetermined questions go on it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FD

Fran D.

Clinical Psychotherapist and Director

Mental Health Care

### "Looking towards the future"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

4/10

March 25, 2026

Our overall experience has been good. The cost is the a big draw back and we have been looking at different options.

Pros

The ease of use. Appt mgmt set up. We have been overall happy with it. We have not used customer support to provide an review on it.

Cons

Cost! At times the links are not working for virtual sessions. We will have to send the link to them separate.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KL

Kare L.

Therapist

Mental Health Care

### "Easy to use, but too expensive"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

March 25, 2026

Overall it’s nice to use and understand. It’s streamlined for my clients which is helpful as many clients have anxiety.

Pros

I like the ease of appointment management. I don’t get too many disruptions. It feels very streamlined.

Cons

I think simple practice charges way too much and they keep raising their rates. It feels a bit predatory.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BH

Brenda H.

Counselor, owner, sole proprietor

Health, Wellness and Fitness

### "Love Simple Practice!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 19, 2026

I love it. Retiring now but recommend to people now going into private practice. It has served me well in 3 years of private practice.

Pros

Easy to use, confidential, sends client reminders, can talk with someone and get support which I really like!

Cons

Retiring and have to download all files rather than pay small monthly storage fee. Might not even be practical so will just download in next few days.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Alan J.

Chief Psychologist

Mental Health Care

### "Great, High Quality All-in-One Platform. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 10, 2026

I am a very satisfied customer, and I did a ton of research before choosing Simple Practice. The fact that they've kept the price stable while introducing excellent upgrades is appreciated!

Pros

A true all-in-one solution, but not at the expense of quality or innovation. While I've rarely needed customer service, they were quite responsive and communicated well when I did.

Cons

It's a little hard to set up adult family therapy, and I wish the telehealth option allowed a single link that could be reused for each session.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LB

Latasha B.

Clinical Director

Mental Health Care

### "Great software to keep EHR simplified"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 26, 2026

Pros

I loved the simplicity and prefilled templates, this software was very user friendly and integrated well with external calendar and payment processing. Switching to another EHR system was seamless.

Cons

The price is what I liked least about SimplePractice and some templates were too general and not specifically tailored to my family practice specialty.

Alternatives considered

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)

[ICANotes](https://www.capterra.com/p/17102/ICANotes/)

Reasons for choosing SimplePractice

It was recommended by a trusted colleague.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AE

Ashley E.

Administrative Coordinator

Hospital & Health Care

### "Solid Interface"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

January 21, 2026

Pros

I utilize this software as a customer of another organization, and I've found it very easy to use overall. Mostly, I utilize it for contacting my provider and managing my appointments and billing. The UI is pretty straight forward for how it displays to me, so I'm not too sure what it looks like on the back end.

Cons

The system settings for how it is set up is certainly unique, not quite a con, but there isn't a password for the application. I receive an email to confirm it's me, but this may be a unique setting my provider has set up. I'm not entirely sure.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EJ

Emily J.

Operations Manager

Consumer Services

### "Good for Some"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

December 13, 2025

It’s a great tool for some, but we determined it was not the best for our company. It is expensive and the benefits did not outweigh what we were missing that other EHRs had.

Pros

It’s amazing for practices accepting insurance from traditional insurance companies. The user interface for both the client and clinician are also amazing.

Cons

The reporting side is lacking compared to other EHRs for Therapy practices. There is also no way to use non-traditional insurances and still pull reports for how much that company owes.

Switched from

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)

We wanted a more user-friendly interface for our team and for our clients.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Strategic officer

Accounting

### "All-in-One Practice Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 17, 2025

Clean, user-friendly design minimizes clicks and learning curve. Streamlined workflows—automated invoicing, superbill generation, eligibility checks, claim submission.

Pros

SimplePractice shines for its easy design, telehealth, billing tools, and smart automation. Workflow efficiency: "Time-saver" reducing administrative burden

Cons

Limited customization/reporting, lacking full API integrations. Occasional instability or missing client portal features, and support primarily via email/chat.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/130710/SimplePractice/reviews/)

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