# Page 2 | SimplePractice Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is SimplePractice the right Mental Health solution for you? Explore 2827 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130710/SimplePractice/reviews --- SimplePractice 4.6 (2827) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of SimplePractice ## Showing most helpful reviews Showing 26-50 of 2827 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RM Rebecca M. Co-Owner and Licensed Clinical Psychologist Mental Health Care Used the software for: 1-2 years ### "Great platform, a little pricey" April 2, 2026 4.0 Overall, we enjoy our work with SimplePractice and one of the most important things is ease on the client side, which is our priority. The secure messaging is a helpful tool for clients to access at any time. Pros We have enjoyed the ease of use of SimplePractice, more importantly our clients have appreciated the client portal reporting how easy and user friendly it is. Additionally, the document storing has been very helpful and creating and sending our own documents. Insurance filing is easy once it is set up and makes filing and resubmitting claims much easier than other platforms. Customer support is always available and responsive. Cons I appreciate the platform, however the price is more than other similar EHRs. It makes sense for our practice due to having multiple team members, but may become to expensive if we add more people to the practice. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) Reason for choosing SimplePractice Due to the reports of client ease and several colleagues reporting good experiences. Review Source Teresa L. Clinician Mental Health Care Used the software for: 6-12 months ### "A EMR Tool and So Much More" September 24, 2025 4.0 Overall, I am very pleased with this data management system, and I am quick to recommend SimplePractice to others. I really like the referral system; one of my colleagues referred me, and I am doing the same for others. Pros Someone asked me what I like the most about SimplePractice, well, let me start with the fact I have a one-stop shop of ease with appointment management, and it is one of the best for the value for the money. For starters, as a new practice owner, it gave me the option to create a professional website and access to professional learning about the software and amazing tools that they are adding to help me streamline my practice even more. Cons What I like least is getting accustomed to using a chatbot for tech support. The chatbot has been on point, but this is taking some getting used to. The one time I actually had to speak with a team member/customer service person, they were professional and handled my referral issue with ease. Review Source RR Robyn R. Owner and therapist Mental Health Care Used the software for: 2+ years ### "Fantastic quality but expensive" March 27, 2026 5.0 My experience was great. I used it for about 6 years until the expense became too much. I loved the ease of use and the user-friendly layout, and I love the customizability. Pros It’s really customizable and easy to use. I love the ability to make your own forms. So many platforms say they are customizable but they aren’t. Cons SP is incredibly expensive compared to other EHR platforms. In addition there are constantly cost raises with very little notice so you have like 30 days to decide if you accept the cost or have the time to do research and find a new platform. Switched from [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) Therapy notes says it’s customizable, but it’s really not. You can just choose which of their predetermined questions go on it. Review Source MR Meredith R. Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "Happy with SimplePractice for solo psychotherapy practice " April 25, 2026 5.0 Overall, really good. I’ve occasionally thought about changing to a less expensive EMR but generally I’ve been satisfied enough not to. Pros Overall, it’s a really solid EMR. I like the calendar layout; scheduling appts is extremely easy; the telehealth interface is great. Clients seem to love the reminders and generally have no issues accessing telehealth. On the whole, online payments are really easy as well. Cons The treatment plan update feature needs work. You have to pull up previous plan and edit right in the plan. It took me awhile to figure this out, and it just seems like there should be an easier, more straightforward and clinically helpful way to do it. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) Reason for choosing SimplePractice Recommendations from other clinicians who had used both Review Source Rebekah M. Occupational Therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Not affordable for one member businesses" April 14, 2026 4.0 My overall experience with SimplePractice was good. I have had no other issues with using their system! Pros I liked SimplePractice because of the ease of use, appointment management and the ability to make and send off templates with ease. I loved the streamlining of intake paperwork and the ability to document notes. Cons Unfortunately as a one member small business, SimplePractice increased their prices quite a bit which was outside of my budget. The system in general was great to use and I would have continued to use it without the price increase. Alternatives considered [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[Jane](https://www.capterra.com/p/178984/Jane-App/)[Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/) Reason for choosing SimplePractice Popularity of product, customer support, ease of use Review Source SS Stephanie S. LCSW Individual & Family Services Used the software for: 1-2 years ### "Simple Practice, A Very professional EHR for Clinicians." April 2, 2026 5.0 Very professional up until the time I had to leave due to rising costs. They were even helpful in enabling me and instructing me on how to download my files safely and securely. I left feeling nothing but respect and gratitude to them. Pros Simple Practice was very easy to use and was very consumer friendly. I trusted that my files were safe and encrypted and HIPAA compliant. Cons The cost began to become a little too expensive for a one person business. Perhaps it is more cost effective for larger companies to use. Review Source MT Madeline T. Licensed Professional Counselor Health, Wellness and Fitness Used the software for: 1-2 years ### "Good but not worth the money" March 27, 2026 3.0 It was overall good. I liked how easy the forms were but I felt the portal and scheduling was clunky. Pros I loved how you could scroll through notes and see everythign it one. place. It was so easy to review the past few sessions, which I have not found on other EHRs besides CarePatron Cons The cost is not worth it at this point. There are other EHRs tha twork as well, especially for small practices that don't use insurance. Review Source BH Brenda H. Counselor, owner, sole proprietor Health, Wellness and Fitness Used the software for: 2+ years ### "Love Simple Practice!" March 19, 2026 5.0 I love it. Retiring now but recommend to people now going into private practice. It has served me well in 3 years of private practice. Pros Easy to use, confidential, sends client reminders, can talk with someone and get support which I really like! Cons Retiring and have to download all files rather than pay small monthly storage fee. Might not even be practical so will just download in next few days. Review Source VR Verified Reviewer Technology Administrator Mental Health Care Used the software for: 2+ years ### "Simple Practice is mostly simple, setup can be cumbersome" June 11, 2025 4.0 Overall pretty good, but support could be better. The tools work well enough once you are rolling and accessing the data you need in the tool. Pros It is a unified cloud platform that hosts a lot of tools necessary in one place. Able to create and schedule clients and host notes for them in this tool is essential. It works well for being able to work on multiple kinds of devices and get work organized. Cons There were some hiccups in the process to transfer client data to a new instance that we were using from an existing instance. Review Source GL Greg L. Owner-Therapist Mental Health Care Used the software for: 2+ years ### "Many Pros But more Cons" May 30, 2025 1.0 I had it for 3 years and everything started well. At the time, I was running an all-virtual private practice and it became very frustrating very fast, and I ended up resorting to Google Meets on a constant basis as a backup. The high subscription ultimately ended up becoming a financial strain. Pros SP has a lot of support behind it. If technical or other product support is needed, customer service is very responsive and precise in solution oriented results. There are also a lot of other forms of support such as self help articles and videos. SP offers a lot of features. Options for insurance claim submission. Cons \- The stability of the telehealth platform is very unsteady and unreliable. - It is highly expensive and they recently upped their monthly subscription fees. - For features such as calendar synch, one needs to upgrade to the most expensive subscription. - No auto save feature, so you constantly have to be clicking save or you'll lose progress note input. - No split picture for video and access to type progress note (other EHRs do have this). - The calendar synch option is limited. - They charge to use the CPT codes. Alternatives considered [Sigmund Software](https://www.capterra.com/p/69928/Sigmund/) Reason for choosing SimplePractice It was recommended by different colleagues. Review Source CA Chelsea A. Practitioner Mental Health Care Used the software for: 1-2 years ### "Excellent, but pricey" May 12, 2026 4.0 A great product overall. Easy to use with great telehealth functionality, just more expensive than other products that offered similar features. Pros Excellent user-interface, very simple and straightforward. Well-integrated with payment processing and very easy to manage appointments. Cons The cost is high for small practices with individual or few employees. Some features were not utilized for groups, prescribing, etc. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) Reason for choosing SimplePractice Better integration and more streamlined overall Review Source LB Latasha B. Clinical Director Mental Health Care Used the software for: 1-2 years ### "Great software to keep EHR simplified" January 26, 2026 5.0 Pros I loved the simplicity and prefilled templates, this software was very user friendly and integrated well with external calendar and payment processing. Switching to another EHR system was seamless. Cons The price is what I liked least about SimplePractice and some templates were too general and not specifically tailored to my family practice specialty. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[ICANotes](https://www.capterra.com/p/17102/ICANotes/) Reason for choosing SimplePractice It was recommended by a trusted colleague. Review Source FD Fran D. Clinical Psychotherapist and Director Mental Health Care Used the software for: 2+ years ### "Looking towards the future" March 25, 2026 4.0 Our overall experience has been good. The cost is the a big draw back and we have been looking at different options. Pros The ease of use. Appt mgmt set up. We have been overall happy with it. We have not used customer support to provide an review on it. Cons Cost! At times the links are not working for virtual sessions. We will have to send the link to them separate. Review Source Christine B. Pilates transformation expert Health, Wellness and Fitness Used the software for: 1-2 years ### "Smooth Platform for virtual appointments" March 29, 2026 5.0 Overall, the platform works well for video virtual appointments, allowing the practitioner to chart at the same time. Pros Works great for virtual appointments: automated appointment reminders via phone, text and email that seemlessly link to opening up the app for video appointments. Cons No option for clients to manage making new appointment times with practitioners. The phone reminder has an option for canceling the appointment; the text and email options do not. Review Source JN Jennifer N. Psychologist Mental Health Care Used the software for: 2+ years ### "Almost Too Simple" February 22, 2025 5.0 Pros I have been using Simple Practice since 2018. It seems cliche to say that this platform makes running my practice simple, but in this case that really is the best word. I think for me there are 3 things that make running my solo private practice almost too easy. 1. Scheduling. I love that I can schedule clients for weeks at a time. I can properly schedule clients who are every other week and weekly and be able to add in one-time sessions in between and minimize the problem of double booking myself. Clients can cancel themselves and I can also see who would be in person or virtual. I love that I can create any time of appointment so that I don’t schedule clients without leaving time for eating. The scheduling includes the billing codes, alerts before each session and much more so it’s not something easily recreated in google calendar. And now that other calendars and Simple Practice can sync, it makes my weekly schedule that much more simple. 2. Billing. There was lots of intimidation around bilingual insurance. Enter Simple Practice. I still cannot believe that I can submit billing for multiple clients at once with one click. That’s it. And if I ever have an issue (very rare) the customer support is so good, they give step by step instructions to fix the issue making email communications simple as well. 3. Telehealth. My clients love that they can join a session from their iPad, laptop or phone with the click of a button. This is great for adolescent clients and allows for using a backup device in the moment if a laptop or phone dies mid session. They can send a message while on session in the chat or I can share my screen to work on exercises when needed. It has been super simple to have family sessions on multiple devices when needed. Running a practice from intake to termination is so easy that sometimes I feel like I’m forgetting to do something. It’s almost too simple. But guess what, Simple Practice even alerts you when you forget to do a note or a client has an outstanding balance, so even forgetting is made simple too! Cons Wished there was a live support option - now they have added it with a higher plan so I will need to check this out! Review Source SM Sharee M. Therapist and Director Mental Health Care Used the software for: 2+ years ### "SimplePractice-Private Practice Clinician" September 9, 2025 4.0 Overall, I had a great experience with SimplePractice—reliable, easy to use, and worth the investment. Pros I appreciated how efficient and user-friendly SimplePractice was, making documentation and updates easy. Cons The platform met my needs well, but the higher cost compared to others was sometimes challenging and went up on cost quite often. Review Source BS Bre S. MA Medical Practice Used the software for: 2+ years ### "Decent Working Program for the Medical Field" August 1, 2025 3.0 I think it is a decent program to have but definitely depending on the specialty that is using the program. Pros I like how it was easy to navigate through the program, and things were easy to determine what they were. Cons I didn't like the constant need for update or the bugs that would occur when sending messages or prescriptions. Review Source SG Shea G. Counselor Health, Wellness and Fitness Used the software for: I used a free trial ### "Wonderful product, maybe not the best choice for solo private practice" April 20, 2026 3.0 SimplePractice was my initial stop when looking for HIPAA compliant charting, however, as a counselor in solo private practice, it isn't the option I ended up going with due to it not being the best value for the money. If other options provide the same level of service for less money it's a no brainer. Pros SimplePractice provides an all-in-one space to create templates for critical HIPAA compliant functions such as charting and appointment management. The user interface is quite easy to use and intuitive. While I never experienced any bugs or issues, and so never needed to contact their customer support, I'm sure it was as high quality as their product. Cons For the purposes of my solo private practice, SimplePractice simply wasn't the best value for the money. Review Source AB Ashley B. Speech Language Pathologist, CEO Medical Practice Used the software for: 6-12 months ### "Great for Solo Therapist" November 13, 2025 4.0 SimplePractice was a great EMR when I was a solo therapist. I did have to spend a lot of time creating the templates for SOAP notes, Progress Notes and Evaluation reports. Overall, it was a good product for the money. Pros This is a cost effective EMR compared to others. Scheduling and using the patient portal was easy and real customer support was available if I had questions. Cons In the beginning of my practice, I had difficulty creating templates. I was also unable to have temporary student accounts for graduate student supervision. Review Source RP Ryan P. CEO - Speech-Language Pathologist Hospital & Health Care Used the software for: 6-12 months ### "Great Product But It's Pricey. " October 8, 2025 4.0 Overall, my experience with SimplePractice has been positive. The application itself is wonderful and has been a great choice as a beginner to private practice EHRs. Pros I really like its flexibility in allowing me to do most aspects of my workload for my private practice within one application. The ability to submit claims, check claim status, and allow patients to submit payment within the application is wonderful. Cons Truly, the price is a dealbreaker. I am in the process of switching to a different EHR as a result of the price increasing so often. I have used it less than a year and it has already had a price jump twice. In addition, being charged per claim after so many increases my monthly bill. It becomes a lot. Review Source AE Ashley E. Administrative Coordinator Hospital & Health Care Used the software for: 1-2 years ### "Solid Interface" January 21, 2026 5.0 Pros I utilize this software as a customer of another organization, and I've found it very easy to use overall. Mostly, I utilize it for contacting my provider and managing my appointments and billing. The UI is pretty straight forward for how it displays to me, so I'm not too sure what it looks like on the back end. Cons The system settings for how it is set up is certainly unique, not quite a con, but there isn't a password for the application. I receive an email to confirm it's me, but this may be a unique setting my provider has set up. I'm not entirely sure. Review Source Carrie S. Owner, LCSW Health, Wellness and Fitness Used the software for: Less than 6 months ### "Poor Product" August 20, 2025 1.0 Overall I did not like Simple Practice. It was the first software I used for my private practice and I was very frustrated with the process. Pros I liked the appearance of it and that is about all I liked. The price was comparable to others out there. Cons Poor customer service. Not able to customize to my unique needs either. It was not easy to use. I would not recommend this product. Review Source TW TIFFANY W. Director of Operations and Lead Therapist Mental Health Care Used the software for: 2+ years ### "It was great when it was great, I guess!" December 21, 2024 1.0 I have had Simple Practice for over 3 years. At first things were lovely, little connection and tech issues and the it was a very reliable system to use. Once SP increased there prices, the quality of the telehealth functions severely decreased. Even my clients make jokes about how unreliable the telehealth features are. I am almost embarrassed to continue using the software. Effective 1/1/2025, I will be leaving SP and going to Carepatron. I am excited about this change as the prices are great (more than $60 less per month) with more features, including AI integration. They also have the option to use ZOOM which is synced with their platform. I am excited about the change and simply can no longer support Simple Practice. It was great when it was great, I guess! Pros Calendar sync, scheduling, user friendly, payment options, Stripe integration, client portal, templates available. Cons Technology extremely unreliable, constant connect issues, non existent customer support, price is very expensive ($99 per month) and system issues at least 4 to 6 times per week. Alternatives considered [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) Reason for choosing SimplePractice It was highly recommended at the time by colleagues. Review Source SB Samantha B. Manager Prescriber Medical Practice Used the software for: 6-12 months ### "exactly what a healthcare practice needs." May 7, 2025 5.0 Pros SimplePractice has been everything for my practice: flexible, intuitive, transparent, and honest. Their email support is responsive and helpful—exactly what a healthcare practice needs. Cons Simple practice does not have many cons. I would like an easy feature to send the pharmacy preference to patients. Alternatives considered [Tebra](https://www.capterra.com/p/129169/Tebra/) Review Source SC Shirita C. Mental Health Professional Mental Health Care Used the software for: 2+ years ### "Simple Practice Review" February 20, 2025 5.0 I am very satisfied with Simple Practice. It is a very robust EHR for the price point. Pros Having Wiley Treatment planner integrated into the software saves me so much time! Cons I don't have any negative concerns about Simple Practice. Switched from [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) Limited features and the system was often experiencing errors with saving. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.