# Page 4 | SimplePractice Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is SimplePractice the right Mental Health solution for you? Explore 2827 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130710/SimplePractice/reviews --- SimplePractice 4.6 (2827) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of SimplePractice ## Showing most helpful reviews Showing 76-100 of 2827 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LC LaShundra C. Licensed Professional Counselor Supervisor Clinical Director Mental Health Care Used the software for: 2+ years ### "The name says it all" September 6, 2024 5.0 Overall, I am 1000% satisfied. I could not see myself going to another platform. I've researched others and I've talked to friends and colleagues who use different platforms, and the others are not a match for at all. They came up with the perfect name for this platform because it does make running my private practice simple. Pros The name says it all. , once it is set up is easy to use, the customer support is unmatched. They listen. They have communities where you can make suggestions for improvement of the software and they make updates based on customer suggestions. They offer so many templates options for assessments, treatment plans, progress notes, polices and for so many other reasons. We can also create our own templates. They offer free trainings to all of their customers with the options to gain CE's. There is just so much I can say about SimplePractice. I know I am leaving something out, but just know this is an awesome platform and worth every penny. Even considering calendar intergrations. I thought that was something that would be a given in a platform that caters to running an office easier, but it's not. After talking to friends who are on other platforms, this is not an option they have. Cons I don't really have a lot of cons. My biggest drawback right now is the fact that I can't create a bulk invoice statement without deleting old ones and creating new ones. Although that is something I hate I can't do, I wouldn't consider it a major issue, because this is a suggestion that has been brought to the developers of , and the way they continuously upgrade and make changes to meet their customer's needs, this may not be an issue for too long. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[ICANotes](https://www.capterra.com/p/17102/ICANotes/) Reason for choosing SimplePractice had more features and excellent customer service. It cost a little more, but when I compared what I would be sacrificing if I chose another option, the price was worth it. I think one of the biggest factors in my decision was the option to integrate all my calendars in the SimplePractice system. Review Source LH Lia H. Therapist Mental Health Care Used the software for: 6-12 months ### "Not my favorite" January 18, 2025 3.0 I like counsol.com better because of its ease of use Pros It’s very thorough. Lots of detailed notes options Cons Not very user friendly. More complicated than Counsol Review Source JM Jameka M. Admin Health, Wellness and Fitness Used the software for: 1-2 years ### "I love everything about Simple Practice. " October 2, 2024 5.0 I love everything about Simple Practice. Pros What I liked most about Simple Practice is the support team. They answered any questions and the setup process. It was pretty simple. Cons What I like least about Simple Practice Is the clearing house. In February we had a major breach it was hard to see payments and ERA. Review Source VR Verified Reviewer Assoc. Dir Non-Profit Organization Management Used the software for: 2+ years ### "Makes things really easy and simple." December 23, 2024 5.0 I have had a really positive experience so far. Pros It helped me with navigating my own health care needs and made things really simple Cons I honestly can't think of anything. It has enabled things really easily. Review Source TD Tyneisha D. Owner Mental Health Care Used the software for: 1-2 years ### "Simple Practice is okay!" October 9, 2024 4.0 It was a fair experience but I promptly left after concerns regarding the ownership of data. Pros All of the features that were available and the ability to host a group private practice with the software. Cons The cost of the product, not being able to customize the forms, and the lack of control and ownership of the data. Alternatives considered [PracticeQ](https://www.capterra.com/p/10013530/PracticeQ/)[Owl Practice](https://www.capterra.com/p/160519/OwlPractice/)[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/) Reason for choosing SimplePractice The ability to host a group practice and all of the features available. Review Source MN Minal N. Psychotherapist, Founder Health, Wellness and Fitness Used the software for: 1-2 years ### "Simple Practice - Great but pricey" October 7, 2024 4.0 I used SP for years until they starting raising the prices quite frequently and by a lot. As a small sole practitioner it felt crazy to spend over $90/mo on an EHR when I didn't need/use a lot of the features. Pros It has all the bells and whistles. It's really a great product and syncs with everything you need it to. Cons It is really expensive compared to other EHRs out there and their customer service is ok Review Source SN Susanne N. Medical Biller Hospital & Health Care Used the software for: Less than 6 months ### "Needs more work " December 4, 2024 2.0 Ended up cancelling services with them due to issues stated above. Pros Easiy accessed online from multiple locations. Cons Hard to clearly followup billing. To many screen to access different infrmation. Switched from [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/) Wanted to try for better charting buf we went back to office ally. Review Source SB Stacy B. Virtual Medical Assistant and Advisor with marketing expertise Medical Practice Used the software for: 6-12 months ### "Simple says it all, easy to set up for solo providers" September 13, 2024 3.0 Simple Practice is fundamental and ideally suited for small practices not credentialed with insurance companies. It excels for solo providers, offering numerous features that many EHRs typically charge extra for, all while being highly affordable. Pros Simple Practice is straightforward and user-friendly. Its setup is convenient, reducing unnecessary stress and simplifying error correction. Therapists may find it particularly beneficial, especially if they provide super billing or accept private payments. Cons Accidentally deleting items can be problematic, especially when in a rush or with patients waiting, as retrieval can be difficult. The calendar system would benefit from improved templates to reduce the need for manual input, which currently creates excessive administrative time. The ability to apply changes all at once, rather than individually, would also be advantageous. Review Source GM Grace M. Clinician Health, Wellness and Fitness Used the software for: Less than 6 months ### "Too expensive " December 23, 2024 3.0 I was frustrated with the lack of calendar syncing, and the price, and ultimately chose a different platform. Pros Interface was nice looking, multiple options for client reminders Cons The price!!! It felt like highway robbery paying extra for features that other platforms include in their much lower price. Especially calendar syncing. Review Source VR Verified Reviewer Patient Mental Health Care Used the software for: 2+ years ### "Easy to Use and Helpful! " August 26, 2024 5.0 Overall, is great. I appreciate the convenience of it, the helpful features and the ease of use! Pros As a patient, I think this software is great. It is user friendly and has nice features! You can access invoices, change/add payment methods, message providers, and receive reminders about appointments! Cons The only thing I could think of is having to verify my email each time I log in, it can be a pain, but I understand for security purposes! Review Source MW Marianne W. Psychiatric Clinical Nurse Specialist - prescribing APN Medical Practice Used the software for: Less than 6 months ### "Simple Practice bought Luminello - but it is very deficient as an actual Electronic Health (medical) record" August 26, 2024 2.0 I am now looking for another Electronic Health Record. One that includes documentation of care for the WHOLE person - including the body... Pros It seems like it has all the bells and whistles for therapy - which is great, when I am only seeing people for therapy (which is rare). But, despite Simple Practice having bought Luminello to add on the medical/psychiatric EHR features, it is woefully inadequate for psychiatric services Cons No vital signs (face it, this was the first thing ever digitized in health care. It is not available in Simple Practice, so you must hand enter vitals - every time.) No ability to include scored measures in a progress note automatically Diagnoses do not appear in progress notes unless they are hand entered No physical exam feature (this is literally available everywhere - but not in SP). No automatic display of medications and prescriptions written. There is no crossover from the medication section (Dr First) and the progress note. Meds are not easily viewed while working on a note and seeing the patient. Portal does not seem to contain education or information shared with patients (like med ed). This info is only available in a chat feature. No lab integration. Of course, you can waste a lot of time inventing your own templates for vitals, H&P, etc. I haven't used the billing feature This is overpriced for what it is. I am not sure what they "bought" from Luminello, other than patient lists and demographic info. Otherwise, it is just Dr First slapped on the back end of a therapy EHR. Alternatives considered [Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/) Reason for choosing SimplePractice ease of transition with sudden sale of Luminello and insufficient lead time Review Source AM ALEC M. OWNER Health, Wellness and Fitness Used the software for: 6-12 months ### "GREAT MOBILE APP" February 21, 2025 3.0 Pros MOBILE APPLICATION IS STANDALONE IN THE MARKET Cons WASN'T AS ROBUST AS OTHER TOOLS AVAILABLE Review Source JB Jenni B. Counselor Individual & Family Services Used the software for: Less than 6 months ### "Simplepractice not so simple?" February 12, 2025 3.0 If your not tech savvy I suggest you brush up skills before trying otherwise it might be difficult Pros I have the app downloaded and it is easy to use but has glitches Cons The app has a lot of glitches but the actual website/software is good Review Source jF jaclyn F. clinician Mental Health Care Used the software for: I used a free trial ### "really good EMR" December 6, 2024 5.0 My experience was brief bc I found another company that did not charge for another person to sign on. Pros It is intuitive and there is alot of support. Cons When I hired a billing person, there was a cost increase to have 2 people sign on. Review Source NL Natasha L. COO Public Relations and Communications Used the software for: 1-2 years ### "Software that simplifies client management" January 16, 2025 5.0 Pros was simple to setup and navigate. It is also easy for clients to book and use this platform. Cons I have not had any issues using this platform. Review Source KH Kiran H. Customer Service Consumer Services Used the software for: Less than 6 months ### "Simple Practise Review" October 20, 2024 4.0 I found the admin side was too time consuming. Some of the reports were lacking. No cancelation emails are sent out to clients which is not good. Pros As a new user i found Simple Practice easy to navigate. Its a good comprehensive tool for healthcare management offering many features. It has helpful customer service. Cons The pricing is too high. The invoicing was not that good. Its not for company's its good for solo providers. Review Source AJ Abby J. Admin Human Resources Used the software for: Less than 6 months ### "Easy to use and accessible" November 3, 2024 5.0 I have a had a wonderful experience with and I love how accessible it is Pros is very easy and convenient to use Cons Please improve your customer service calls Review Source MG Makayla G. Home health aide Health, Wellness and Fitness Used the software for: I used a free trial ### "Awesome app" November 1, 2024 5.0 Pros This app is Very organized and well put together. Cons Absolutely Loved everything about the app. Review Source HW Hsiang-Hua W. Therapist Health, Wellness and Fitness Used the software for: I used a free trial ### "Easy to use" October 19, 2024 4.0 It was helpful and I was able to get my notes done in a timely matter without too much issues. Pros It was easy to use and the platform is simple to navigate. Cons It is costly for someone who just first started their own private practice. Review Source AP Amar P. Software Developer Hospital & Health Care Used the software for: 2+ years ### "Great app for tracking health" October 14, 2024 5.0 Pros So simple to track daily calories with a user-filled database of foods. It also had all my records from my doctor which was super helpful. Cons I wish it meshed with other apps easily such as myfitnesspal Review Source AB Alisa B. Suicide Prevention Coordinator Individual & Family Services Used the software for: 1-2 years ### "SimplePractice Review" October 28, 2024 5.0 I used this platform for about two years. During that time, I found it easy to navigate for scheduling. Pros I was happy with the ease of using this platform. Cons I do not have any complaints about this platform! Review Source VR Verified Reviewer Adm frontdesk Civic & Social Organization Used the software for: Less than 6 months ### "HR DEV FRONT rev" November 11, 2024 5.0 Great for managing a practice; simplifies scheduling and invoicing, though some features could be more flexible. Pros User-friendly interface for managing appointments and billing. Cons Limited customization options for certain features. Review Source SH Susan H. Therapist Hospital & Health Care Used the software for: 6-12 months ### "Good value" December 31, 2024 5.0 Overall I think offers good value and am looking forward to future offerings. Pros I like that all client related information is in one location. No hunting for paper documentation. Cons It's not as intuitive as I would have liked. Review Source BM Bridget M. Co-Owner Hospital & Health Care Used the software for: 1-2 years ### "it was an ehhh for me" September 3, 2024 3.0 i liked the product but it was expensive and difficult to get customer service Pros very easy to use and to implement in a practice Cons very expensive for the features that it offers Review Source AD Alexander D. Psychotherapist Mental Health Care Used the software for: 2+ years ### "The gold standard of mental health EHR" August 29, 2024 5.0 Pros Very user friendly. Great mobile app. Simplified all-in-one practice management. Cons Price. Inability to change cancellation policy for a practice's individual providers. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.