# Page 45 | SimplePractice Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 45 - Is SimplePractice the right Mental Health solution for you? Explore 2822 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130710/SimplePractice/reviews --- SimplePractice 4.6 (2822) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 45 - Reviews of SimplePractice ## Showing most helpful reviews Showing 1101-1125 of 2822 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Anna B. PMHNP Mental Health Care Used the software for: Less than 6 months ### "Great product " September 25, 2021 5.0 Love that patient portal and HIPPA compliant communication I can have with patients. It is great! Pros I was able to just getting going with the software and take care of patients. It was clearly created by someone who understands mental health and is easy to use. Cons Not available to multiple providers and therapists. I am hoping this changes in the future. Review Source Response from SimplePractice October 1, 2021 Thank you for taking the time to share this review. We are so happy to hear that we meet your needs. We will be contacting you via email with more information regarding our group feature. SR Stevi R. Counselor Mental Health Care Used the software for: I used a free trial ### "Reed Review for Simple Practice" March 7, 2020 5.0 So far, I am very pleased. Pros I chose this software because of the app, the fact it was user friendly. The client portal was also user friendly. I liked the Wiley Treatment planner feature. Cons I wish that there was an app for my clients. So message notifications would go directly to their phone. I also wish the Wiley treatment planners had more options and you could select multiple disorders Reason for choosing SimplePractice Simple Practice was user friendly, had an app Review Source SH Shane H. Psychotherapist Mental Health Care Used the software for: Less than 6 months ### "yay for simplepractice" May 15, 2019 5.0 This software makes the administration of my practice easy and fast. It takes the burden of running the practice and lightens it up so that you can actually focus on helping people rather than managing paperwork. Pros Easy to use and set up. Super easy to get all my documents out to the clients. Love the integrated video platform which is even more stable than Zoom. It makes running my practice super smooth. Cons I'd like more integrations for electronic payment that just Stripe. I want to use my Square account but am unable to at this time. Review Source Response from SimplePractice June 14, 2019 Yay for Shane! We're happy to see that SimplePractice is working well for you so far. We're proud to help support you in providing great care to your clients. - Gillian from SimplePractice HS Heather S. Therapist Individual & Family Services Used the software for: Less than 6 months ### "Best investment " September 26, 2019 5.0 This has been the easiest part of opening a private practice so far, just having the ability to use one system to do a lot of what I need to do is amazing. Pros I love the templates, the app, the ability to bill and accept payment all from SP. Cons I wish the notes incorporated the treatment plan Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) Reason for choosing SimplePractice The price and the content Review Source Response from SimplePractice December 10, 2019 Thanks for your positive review, Heather. We're happy to hear that SimplePractice was a great investment for your practice. - Gillian from SimplePractice SG Susan G. Therapist Hospital & Health Care Used the software for: Less than 6 months ### "Fairly new user, still learning all of its components" February 25, 2020 5.0 The program is easy to set up, fairly intuitive, and covers most of my needs. Pros It is very user-friendly, intuitive, and has many convenient features. I like the one-stop shop for intake paperwork, notes, billing, insurance, etc. Cons There is no phone number for customer support. The problem solving tree can be helpful, but when all else fails, it's important to speak with a person. The only way this happens is to email them, and they will email back with time slots for you to call in and chat remotely. This process can take a few days which is frustrating when many problems can be managed with a quick phone call. Reason for choosing SimplePractice Recommendations by peers Review Source SE Sarah E. Marriage and Family Therapist Mental Health Care Used the software for: Less than 6 months ### "Streamlining your business" July 29, 2019 4.0 So far so good. Looking forward to the tools working for me and not being bogged down woh a complicated setup. Pros I like that this is a place to keep my scheduling and all clinical docs. It’s great that it’s encrypted and Hippa compliant. Cons The look and how overwhelming all the tabs are. There could be a much simpler option for those that don’t use insurance and want more customization. Reason for choosing SimplePractice Other clinician reviews. Review Source Response from SimplePractice July 31, 2019 Hi Sarah, thanks for your candid review. We're here to help as you get set up with SimplePractice, and we'd be happy to make things simple for you. You can reach out to our Success team through the red Get Help bubble in your account any time. Thanks for choosing SimplePractice! - Gillian from SimplePractice MK Merih K. Therpist Hospital & Health Care Used the software for: Less than 6 months ### "Makes my life so my easier and my business is more professional " March 20, 2020 5.0 My life got much easier and organized after I started using simple practice. I know they have free training options but honestly, everything felt so easy and intuitive I didn't feel I needed it. I had some questions and​ was able to get them aswered perfectly within the same hour so I am particularly happy with technical suppert. I switched from another platform. The transition was easy and my clients report they like using​ simple practice better. Pros Ease of use, technical support​, online appointment, online payments, build​ in agreements and assessments Cons I wish it was a more affordable I would like the option to make group session appointments Review Source HS Hilary S. Owner/SLP Hospital & Health Care Used the software for: I used a free trial ### "Great so far!" September 9, 2019 4.0 Pros I just started using Simple Practice and so far so good! It's been pretty easy and whatever I can't figure out, the Help button has directed me to great articles. I recommend to new private practice owners! Cons The time it took to create templates, but it's a one time thing, so I can deal with that! Alternatives considered [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[Perfect Practice](https://www.capterra.com/p/21729/Perfect-Practice/) Review Source Response from SimplePractice September 11, 2019 Hilary, thanks for your positive review - we're excited to support SLPs like you with our robust practice management platform. Welcome to our Community. - Gillian from SimplePractice JS Jessica S. Clinical Director Mental Health Care Used the software for: Less than 6 months ### "After using Simple Practice for a month, I can't imagine NOT using this software going forward. " January 14, 2018 5.0 Security, completeness, reassurance, confidence, extraordinary sense of organization Pros The main appeal for me was the security and confidence this product offers - around communicating with clients and making sure all the "boxes" are checked with regard to forms, notes and payments. I like how organized I feel now - with all that information in one place, rather than in 3 or 4 places. This software has made my practice more thorough and solid - I don't feel afraid anymore that I'm missing something vital. And as Clinical Director of a group practice, I'm able to track my employees' appointments and client interactions with much more accuracy, which equals more reassurance for me! Review Source Response from SimplePractice January 16, 2018 Hi Jessica - We're pleased that you've had such a great experience with SimplePractice and that it has completely transformed your business. Thanks for taking the time to leave such a detailed review! KB Katie B. Associate Marriage and Family Therapist Mental Health Care Used the software for: I used a free trial ### "Great for Private Practice" September 4, 2018 4.0 Pros I really enjoy the user-friendly interface-- it took some getting used to, however once you become familiar it makes so much sense and is easy to work with! It has been so nice to make all records paperless, from intake and secure messaging to notes and invoices. Cons The mobile app could use some more fine-tuning, it would be nice to be able to access/view documents stored rather than only being able to see that they have been completed by the client. However, the app does cover the basics of allowing you to schedule and add notes, so it's really only a minor concern. Review Source Response from SimplePractice October 29, 2018 Katie, thank you for your positive review - it's great to see that you find SimplePractice easy to work with. We're glad to be a part of helping your practice go paperless, and we're always working on adding more functionality to our mobile apps. Thanks for being a part of our community. - Gillian from SimplePractice JA Jeana A. owner Health, Wellness and Fitness Used the software for: I used a free trial ### "Near perfect software" November 26, 2019 5.0 the help has been amazing. I will learn this. It will take me time. I am very old school pen and paper and file. Pros I was immediately impressed with the amount of details I can put into the software. I am looking to learn and grow out of the old school pen and paper and into the new, faster, easier way of communicating with my clients. I like the many options, such as files for the clients, so that I can have all their info in my laptop instead of carrying around the box (which is insecure). Cons I like lease that I have to now put in all that info, LOL, but I am looking to hire a friend or my daughter to help, or just make an appointment to do so myself once a day at a certain time to get them all in. Nothing about the software itself was a dislike at this point. OH< one thing; I would like to see the software be able to create a report from key words, such as "massage clients, or coaching clients". I found out that I can do this sort of by creating a number for the service, but I have clients with more than one service. Review Source MQ Melisa Q. Psychologist Hospital & Health Care Used the software for: Less than 6 months ### "My experience" July 14, 2019 5.0 Pros Customizable templates and screening tests Client portal Security features Cons Billing process was tedious and hard to get the hang of Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) Reason for choosing SimplePractice Included all the most important features of all of the alternatives and is user friendly Review Source Response from SimplePractice July 16, 2019 Melisa, thanks for your positive review. If you're still working on learning to use SimplePractice's billing features, don't hesitate to reach out to our Success team for assistance through the red Get Help bubble. We're here to help. - Gillian from SimplePractice PG Petek G. Sales Director Wholesale Used the software for: I used a free trial ### "SmplePractice Review" January 17, 2023 5.0 I recommended this software to my priv doc in local policlinic. He is so happy to find SimplePractice. Pros SimplePractice reduces your workload with its fetures, ease of use, easy accessibility and simple interface and eliminates the complexity you experienced before. Awesome software Cons This might be little bit cheaper. That pricing could be felt overpaying to some little businesses. Review Source JP Janae P. LCSW Mental Health Care Used the software for: Less than 6 months ### "Makes Life Easier" November 7, 2018 4.0 My overall experience has been stress free and I have found ways around the least attractive features of Simple Practice. Pros Everything is in one place organized, which makes for a stress free process. I also like the patient portal. Patients can stay connected during their therapeutic process. Cons All forms are not located under the +Create tab under the client. Some documents have to be completed externally and uploaded or by the patient in the portal. Some patient's will require support completing these forms in session and it should be easy to get to. Review Source Response from SimplePractice November 16, 2018 Janae, we're glad to hear that your experience with SimplePractice has been stress-free. Did you know that you can complete assessments and intake forms with your client in session, simply by sending them to the client's Client Portal through the "Share New" button? We're proud to support your work - thanks for being a part of our community. - Gillian from SimplePractice AM Abby M. Occupational Therapist Hospital & Health Care Used the software for: Less than 6 months ### "Good company with excellent service" November 16, 2018 5.0 Simple practice has helped streamline my paperwork. Easy to use program with great customer support and ongoing improvements. Pros I love the customizable notes and ability to send paperless intakes. The customer support team is great. They are truly listening to what customers want and making changes. Response time is immediate and they will walk you through specific questions. Cons There are some features such as an iPad app, more options in the iPhone app, changes in formatting, etc. that would be helpful. They are definitely making steps to change to what customers are asking for, but change does seem to happen a little on the slow side. Review Source Response from SimplePractice November 22, 2018 Abby, we're glad you appreciate our Customer Success team, and we're proud to support the transformative work of Thrive Pediatric Therapy. We're always working to bring even more features and functionality to you. Thanks for your review. - Gillian from SimplePractice RB Rivkah B. Licensed Clinical Social Worker Used the software for: ### "Very helpful in keeping my records organized for my private practice " May 8, 2016 4.0 I recently started using SimplePractice for my private practice clients. My main need was an app to help me keep track of client payments, billing and finances as I am a sole proprietor and somewhat organizationally challenged, specifically in this area. So far I am finding it helpful. I love the iPhone app as it is most convenient for entering payments as I receive them. Wish they had an app for iPad but seems this is in development. The calendar synch from iPhone to app is not great and it does not pick up my appointments in each clients accounts. I need to enter data specifically on the simplePractice app so it takes some getting used to. I would love for the calendar to be set-up more clearly, similar to the apple calendar, but possibly that is just a matter of getting comfortable with something different. I also have an issue with some clients having more than one funding source and there is no place to specify and separate that in their record. Otherwise, seems great and I am looking forward to using it more often. Seems worth the monthly fee. Review Source Response from SimplePractice May 16, 2016 Hi Rivkah! Thanks for joining the SimplePractice community. We're happy to have you here! You mentioned a couple things like calendar sync and third party billing which we're actually planning to work on. We're here to make things Simple! AMR Ana Marcela R. LMFT Associate Mental Health Care Used the software for: Less than 6 months ### "Good " October 27, 2017 4.0 Im going completely paperless. I live that it keeps me organized and everything in within one software. Pros The structure of the webpage. It is easy to navagate and I love the calendar and scheduling . I also like that with a click I make the billing . Cons I would like that the app would have all the features that I used in the software . For example I really will appreciate if the format I created for my progress notes is available and accessible through my phone. Review Source Response from SimplePractice November 3, 2017 Hi Ana - We're glad to hear you've found the layout of SimplePractice easy to navigate! We're always looking to make updates to our mobile app so thank you for your patience as we continue to improve the features available for mobile use. ES Elizabeth S. Counselor Mental Health Care Used the software for: Less than 6 months ### "Great Product" February 25, 2020 5.0 Easy to use for scheduling, notes, and billing. Pros I love the calendar and ease of billing. I also love the way noted are linked to sessions, but there is a way to create notes without sessions. The product feature is also very helpful. Cons I wish there was a sliding scale option and a membership option as I have clients who pay monthly for certain services. I also wish the insurance billing was optional as I do not bill insurance. Alternatives considered [TheraPlatform](https://www.capterra.com/p/203711/TheraPlatform/)[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) Reason for choosing SimplePractice It was available for overseas use and was a simple, intuitive platform. Switched from [TheraPlatform](https://www.capterra.com/p/203711/TheraPlatform/)[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) Unable to use all of the features of the system and hard to manage notes. Review Source CS Christina S. Founder Used the software for: ### "An effective program, at a reasonable cost for individual practitioners" November 4, 2014 5.0 Pros: SimplePractice is a basic software program that gives me what I need, and doesn't charge me for bells and whistles I don't need. I received numerous emails offering tutorials on how to use the software. I got the hang of it quickly, and within a week of using it I was quite comfortable with it. Having this software is a time saver for billing. It is forcing me to keep better client notes. I like how it offers a separate area to write private notes in addition to my therapeutic clinical notes. Cons: I wish there were a way for me to tie SimplePractice to my website for client intake forms. It's difficult to delete a client, and no way to merge client information. For instance if I'm seeing a couple, and then have individual appointments with the wife, I can't clone the information to create a separate file for her. I wish SimplePractice would give me confirmation that a client received a reminder, and his/her response. I also wish I received a confirmation code with Stripe when my billing transactions are processed. Overall: It's a great program that has saved me lots of time. SimplePractice has helped me get my files well organized, with thorough documentation for my clients' files. Best of all, it is reasonably priced, and well suited for my needs as a private practitioner. Review Source AB Allison B. Music Therapist Used the software for: Less than 6 months ### "Overall a great website for clinical charting" July 20, 2018 5.0 Pros I like that everything is in one place. I have my scheduling, notes, consents/paperwork, assessments and billing on one platform. In addition I love that I can super easily create my own note taking forms and assessments. That's been super helpful. Cons I don't feel like it is the most intuitive software. I will find something by clicking around and have no idea how to find it again. Once you get the hang of it, it's amazing software, but it does have a learning curve. Review Source Response from SimplePractice July 25, 2018 Allison, we're glad to hear that you find SimplePractice to be great for Three Rivers Music Therapy's clinical charting! We're glad you love creating your own templates for intake forms and progress notes. If you ever need help using SimplePractice or finding something, you can always reach out to us using the red Help button in your account - we're standing by to assist. Thank you for doing the work that you do! - Gillian from SimplePractice VR Verified Reviewer School Psychologist Education Management Used the software for: Less than 6 months ### "Overall this software allows for a great management tool when keeping books on clients, & payment. " July 26, 2018 4.0 Pros The program not only allows for management of billing and payment, and other monetary information; the program also allows for developing other forms like intake, progress monitoring, and other forms utilize during practice. Cons Some of the features with the program are at times difficult to master, being a new user with the program affect the feasibility. Review Source Response from SimplePractice August 2, 2018 Thanks so much for your positive review! It¿s great to see that SimplePractice is helping manage your company of over 200, and allowing you to keep books on your clients and client payments. Welcome to our community - thanks for choosing SimplePractice! - Gillian from SimplePractice AB April B. LMFT Mental Health Care Used the software for: I used a free trial ### "Great start" September 21, 2019 5.0 I would like to see something generated for couples and family clients instead of having to create an account for every member. That in order to leave a review I have to generate 40 words minimal, don't have time. Pros Keeps me organized. Offers a variety of options. Cons Needs more flexibility. Seems it could be much simpler. Switched from [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) More options Review Source Response from SimplePractice October 8, 2019 April, thank you for your positive review - we're proud to help you get, and stay, organized. Welcome to our Community of professionals in private practice! - Gillian from SimplePractice MR Mazi R. Owner/Director Used the software for: Less than 6 months ### "I'm a big fan! Very user friendly! Makes managing a practice w/ employees a snap!" July 4, 2018 5.0 Pros Everything is very intuitive. It is easy to set everything up. I liked being able to upload my own forms/documents if I wanted to. It makes managing employees so simple because you can monitor their progress notes and Tx plans. Billing is as simple as can be. I have been a paper based practice for over a decade so this was a big leap for me, but SimplePractice truly makes managing a practice simple. Cons Although I love that I can upload my own forms, it does take quite a bit of time. The credit card processing fees with Stripe are on the high end. Review Source Response from SimplePractice July 9, 2018 Mazi, we¿re so proud to support the vital work of Cultivate Counseling, and glad that you¿re a big fan of SimplePractice! We know it¿s a big leap to go from paper and pen to an EHR, and it¿s great to see that your transition was as seamless and simple as possible. Thank you so much for your review! - Gillian with SimplePractice SP Shane P. LMFT Mental Health Care Used the software for: Less than 6 months ### "Good Product" September 30, 2019 5.0 Pros It is easy to customize and set up your own paperwork. Client scheduling, reminders, and payment processing are all very simple and straightforward. Cons The main issue I have is there is no functionality to create family files. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) Review Source Response from SimplePractice December 10, 2019 Hi Shane, thank you for your positive review. Looking forward into 2020, we're working on adding even more functionality for groups and families. We're excited about these new features and are looking forward to sharing them with you. - Gillian from SimplePractice CD Carrie D. Licensed Psychologist Mental Health Care Used the software for: 1-2 years ### "Excellent EHR!" December 8, 2019 5.0 Pros SP is truly simple to use with lots of options to get help if needed. Cons No problems at this point! I have no complaints. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.