# Page 61 | SimplePractice Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 61 - Is SimplePractice the right Mental Health solution for you? Explore 2822 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130710/SimplePractice/reviews --- SimplePractice 4.6 (2822) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 61 - Reviews of SimplePractice ## Showing most helpful reviews Showing 1501-1525 of 2822 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SR Shaquinta R. Therapist/Owner Health, Wellness and Fitness Used the software for: I used a free trial ### "Satisfied Small Practice Owner" August 25, 2019 5.0 I love that potential clients can schedule with me without having to play phone tag. The website widget is very helpful. Pros This software is very functional and has the functions that I need for my small practice. I also appreciate the trial pricing as I work to build my small private practice. Cons It is somewhat difficult to navigate at the beginning with all of the options, but I caught on quickly. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) Reason for choosing SimplePractice Colleague recommendations Review Source Response from SimplePractice September 4, 2019 Shaquinta, thanks for choosing SimplePractice. We're proud to support the work you do, and glad you're saving time with SimplePractice's Online Booking. Welcome to our Community! - Gillian from SimplePractice SH Scott H. MFT Used the software for: ### "Excellent Up-and-Coming Service" September 28, 2013 4.0 As a long-time user of TrackYourHours.com, I was excited to learn the creator of that service was launching a new online record-keeping and practice management service. The site currently is very usable and there's a slew of upcoming features which are very attractive, but it's the overall design philosophy I appreciate so much. Rather than flood you with dozens of features you'll never use, SimplePractice lets you enable or disable only the functions important to you. I spent about an hour on the phone with Howard, the site founder, and he said it the best: "I don't want to spend a lot if time in my software. I want to get in, write my notes, do my billing or scheduling and get out." I have so much faith in this system that I signed up for a year of service now to lock in my low, lifetime rate even though I'm probably 3 to 6 months from seeing my first private practice clients. Once their new features such as the online client portal and iOS app come online, this will easily earn a full 5 stars from me! Review Source AG Anna G. therapist Health, Wellness and Fitness Used the software for: I used a free trial ### "Easy to follow" January 15, 2019 4.0 Pros The pages are set up and easy to navigate. There are options for all of your counseling needs. Cons Having little experience with using simple practice, I am worried about properly setting up all of the billing information. Review Source Response from SimplePractice January 25, 2019 Anna, thanks for your positive review! I¿d be happy to help. We have a great class on insurance billing at simplepractice.com/classes that I highly recommend. We¿re also here to step every step of the way. - Gillian from SimplePractice TN Todd N. director/owner Hospital & Health Care Used the software for: Less than 6 months ### "Just getting started" July 27, 2016 4.0 I'm just opening a new practice with 5 clinicians. All of my questions were answered quickly and patiently! I love the features and the ease of having everything in one place. Pros The scheduling software and the billing features. The documentation tools are excellent. Cons I was/am a little unclear about how to set up an administrator. I purchased an annual membership with the purpose of adding clinicians. I was told later that I had to have a month-to-month plan in order to set up an administrator. I didn't fully understand that...but that is a minor issue. The services are great! Review Source Response from SimplePractice August 26, 2016 Thanks for joining our growing community! We're glad to have you! MB Masha B. therapist Used the software for: ### "really easing up the practice management" January 3, 2016 5.0 I'm a therapist just starting my own practice. I have tried to do what most of my friends seem to be doing - maintain paper records. It was very inefficient. Yet I was leery of any electronic records software, because of the very poor experience with the electronic medical records in the agency I used for work in. And then I tried Simple Practice. I am very impressed with the ease of use - making notes, ICD-10 diagnoses, CPT codes, keeping track of payments, insurance billing paperwork, scheduling, client interface. I am very happy with the seamless integration between a full version of the site, iPhone app, and how the calendar in simple practice is merging with my iCal. I just got paneled with one of the insurance companies, so I expect more clients -and I'm feeling confident about managing the new caseload. While initially the interface seemed somewhat confusing, watching the webinars was very helpful in explaining how the system works. Thank you Simple Practice in supporting solo providers like myself. Review Source OS Olga S. Psychotherapist Used the software for: Less than 6 months ### "Positive thus far" March 27, 2018 4.0 I am enjoying not having to send reminders to my clients and having client schedule their own appts. Pros I am enjoying not having to send reminders to my clients and having them enter and schedule their own appts using my portal. Cons I don't understand how to upload my own forms to the website and none of the classes I have taken have been able to answer this. Also, I need to learn how to use it for billing. Review Source Response from SimplePractice March 30, 2018 Hi Olga, Thank you for leaving us a review! It's great to hear you're enjoying the client reminder and client portal features. If you're interested, please check out our product roadmap blog to keep up with what we're working on: https://tinyurl.com/y8hklj7b. Best, Niki KN Katie N. Therapist Mental Health Care Used the software for: Less than 6 months ### "Very good so far" October 7, 2019 4.0 Pros I just started using this but so far I really like the ease of getting everything set up, doing the progress notes and I really like the treatment planner. Cons I really don’t like how it doesn’t automatically send a billing form to the insurance company. My old one would creat a billing sheet and send to the insurance company after every session note I filled out. I didn’t have to do it individually. Review Source EN Evelyn N. fabricante Apparel & Fashion Used the software for: 6-12 months ### "ótimo produto" December 26, 2022 5.0 Ótima experiência. O aplicativo atende a todas as expectativas. Pros Praticidade. O aplicativo é completo e fácil de usar. Cons Tive um pouco de dificuldades com os documentos médicos salvos no aplicativo. Mas é um excelente programa. Review Source JB Josh B. LPC- Candidate Mental Health Care Used the software for: I used a free trial ### "Great product!" July 22, 2019 5.0 I'm using Simple Practice to manage everything about my business. Scheduling, billing, appointment reminders, notes, intake assessments. Pros The ease of use. That it has all of the features that I need. Cons The calendar scheduling is a little clunky and not as flexible as other tools that I have used. Review Source Response from SimplePractice July 24, 2019 Josh, thanks for your positive review. We're proud to support you in every aspect of your business with our all-in-one practice management platform. - Gillian from SimplePractice DG Dan G. Office Manager Mental Health Care Used the software for: Less than 6 months ### "Medical Billing" December 4, 2019 4.0 Still to be determined. I expect to completely replace our medical biller with SP and plan to replace our CC provider. Pros Easy to transition to and appears easy to use. Am still transitioning into SP. Cons Still to be determined. Do wish we could color code Appts on calendar like in Outlook otherwise, no real complaints yet. Reason for choosing SimplePractice Subscriber load, reviews, FAQs and available trainings, recommended by other local therapists. Review Source LB Lynnel B. Clinician Health, Wellness and Fitness Used the software for: I used a free trial ### "Clinician using Simplepractice " October 18, 2018 5.0 Pros I enjoy getting reminders about my daily schedule, notes that need to be written, and the overall structure of the clinical notes. Once I connected with customer service, the service provided was great! Cons Initially it was challenging getting help. Not having the ability to call a number was a little frustrating. Review Source Response from SimplePractice November 6, 2018 Hi Lynnel, thanks for your review of SimplePractice. We're glad that you love our features and customer service. While we don't currently have a direct phone number you can call, you can reach our team through email, chat, or in a schedule phone call or one-on-one screenshare any time that you need help. Welcome to our community. - Gillian from SimplePractice JS Jennifer S. Psychologist Hospital & Health Care Used the software for: Less than 6 months ### "I would recommend Simple Practice " October 26, 2019 5.0 I have been pleased with the ease of Simple Practice so far! Although I have received fast responses from customer service, I do wish there was a telephone option to receive immediate service when needed. Pros One stop shop: notes, calendar, billing, superbills, teletherapy. It is intuitive and easy to use. Cons There aren’t more customizable forms for clients to complete online. Doesn’t allow for routine outcome monitoring with self-report measures. Review Source JD Josh D. Licensed Psychotherapist Used the software for: ### "Terrific, basic private practice management tool" May 18, 2015 5.0 I rely upon SimplePractice for organizing my private practice. It's a terrific tool. The only reason for docking a customer service star is, ironically, that they send out all of their emails to me as high priority, such that it comes into my Gmail account already starred. I used the star system in Gmail to manage my inbox the way I need to, so it's a bit frustrating to have to "un-star" SimplePractice's emails. Nevertheless, an otherwise excellent tool. Review Source Response from SimplePractice May 21, 2015 Hi Josh - Thanks for the review and for the feedback. The star rating on your emails from us is not something initiated on our end. I think you should be able to 'un star' our emails and that should take care of it. Please contact our customer success team if you continue to have an issue here. Howard KG Kimberly G. Licensed professional counselor Mental Health Care Used the software for: I used a free trial ### "Simple practice " June 16, 2019 5.0 Pros I appreciated the ability to read and watch tutorials. I also really like that there are both standard and customizable documents. Cons I would like to be able to customize the Wiley Treatment planner Review Source Response from SimplePractice June 19, 2019 Hi Kimberly, thanks for your review! You can easily customize the Wiley Treatment Plans - after the Treatment Plan has been created, just click "edit" to adjust it to you and your client's needs. Thanks for trying out SimplePractice. - Gillian from SimplePractice NR Necole R. Psychologists Used the software for: Less than 6 months ### "This has been a great tool for starting my private practice." April 24, 2018 5.0 Organization Pros Pros: schedule feature, client reminders via text/email/voice mail, videos to teach you how to use the system, excellent customer service Cons Making my own forms was a little challenging. It would be great if I could upload a PDF and the system could transfer it to an online form not a PDF that the client has to print Review Source Response from SimplePractice April 25, 2018 Necole, we¿re so glad you chose SimplePractice to help you run your private practice! Have you checked out our Signable Forms? That feature allows you to upload a PDF that can be sent to your client for signature! We¿re so proud to support the transformative work that you do as a psychologist - thank you again for choosing SimplePractice. RS Rebecca S. Psychotherapist Health, Wellness and Fitness Used the software for: I used a free trial ### "Pretty good " October 21, 2018 4.0 Customer service has been very responsive. Pros I love the usability of the app and write all my notes and log payments between sessions. Cons It took me a while to figure the software out, and I am still confused about a couple of specific billing features. Also the credit card function is not great— it’s expensive to use Swipe and it doesn’t make other forms of payment easy. Review Source Response from SimplePractice November 6, 2018 Rebecca, we're so glad that you chose SimplePractice - and we'd love to take your experience from "pretty good" to great. If you'd like assistance with billing in SimplePractice, please don't hesitate to reach out to our Customer Success team - we're here to help. - Gillian from SimplePractice CW Chris W. Psychotherapist Used the software for: ### "So far so GREAT" March 31, 2014 5.0 I'm still getting started with Simple Practice, but my experience so far has been excellent. I had a lot of questions about whether this Practice Management system was right for me, and Howard spent almost an hour talking to me about my needs and what Simple Practice has to offer. Then he scheduled a tutorial session with me to help me learn the software so that I could make the most of it. Howard was down to earth, friendly, and knowledgeable. So far I'm loving the new Client Portal that allows me to send out all my intake paperwork online to new clients. It almost feels too easy after how much effort I've been putting into managing my practice on my own. I wish that I could send out this paperwork to existing clients to get them onboard, but I know this feature (like many others) will be coming soon. The folks at Simple Practice seem ambitious and motivated to keep improving their program and adding new features. So far, I'm feeling excited about my decision to put my energy into Simple Practice. Review Source VR Verified Reviewer Primary Therapist Mental Health Care Used the software for: Less than 6 months ### "I love this software!" October 22, 2018 5.0 Pros The software is user-friendly and aesthetically pleasing, which is actually very important to me as someone who is starting private practice for the first time. Cons I have no complaints about this software. Review Source Response from SimplePractice November 6, 2018 Thanks so much for your positive review! We're glad that you find SimplePractice user-friendly and aesthetically pleasing. We're proud to support the work that you do. - Gillian from SimplePractice SW Sarah W. Psychologist and Private Practice Owner Mental Health Care Used the software for: Less than 6 months ### "Just finished my 30-day free trial and decided to subscribe." October 3, 2017 5.0 Ease of organizing all of my practice paperwork. Pros The best thing about SimplePractice so far is having all of my practice management software in one place. I find it extremely convenient to be able to have a paperless office and to be able to house my client files and paperwork, my calendar, and my billing all in one place. I know there are a lot of other features that will help me manage my practice, but I have not yet explored those. I'm looking forward to using all functions of the software. Cons There isn't anything I do not like as of yet, as I am a new customer. However, there is a lot to learn, which has probably been my least favorite part of the process. Learning the software, while establishing clients and all the other things I need to do for my new practice has been a lot of work! Review Source Response from SimplePractice November 4, 2017 Hi Sarah - We're so excited that you've joined SimplePractice! It's great to hear you've enjoyed managing your practice all in one place and are eager to explore more of the platform's features! DU David U. Therapist Used the software for: ### "Time saver" July 15, 2014 4.0 I have been at organizations in the past where EHR's were used but when I joined a group practice as a contact employee I was not sure I wanted to invest the time and money into one for myself. I feel that for the price SimplePractice has good value. It is intuitive to use, and the drop down menus make diagnosing simple. I do not need the billing component as the group I am in has a biller in place but I would think that would be a nice option to use. I also have not tried the APP but plan to do so when I get some time. My practice is very busy (30 plus people a week) and since I have limited time to set up new clients, SimplePractice has been great in that regard as I can do an initial set up in seconds and go back when I have time to put in the rest of the information. I wish they had a Substance Abuse specific (ASAM criteria) template and it would nice to have a suicide assessment in the templates as well. I do have to use Word documents for those but these are easily uploaded into the system. Review Source BH Bradford H. Clinical Therapist Mental Health Care Used the software for: Less than 6 months ### "New user, Impressed so far " September 18, 2018 5.0 I have used four different EHR products and Simple Practice is the most intuitive and easiest to learn so far. I think it is a great product and a great price. Pros I like the visual aesthetics and the work that has gone in to making it easy to use. It is fairly easy to use and lives up to the idea of keeping things simple. I also like the note formats and the scheduling calendar is also effective and useful. I am looking forward to using Smart Billing Pro. Cons I wish that it had a central to do list that compiles the sessions that are on the schedule in order to keep track of what notes have to still be done. Therapy Notes had this and it was a favorite feature of mine. You can also place other reminders in there. Review Source Response from SimplePractice October 30, 2018 Bradford, we're glad you're impressed with SimplePractice. We work hard to make SimplePractice beautiful and easy to use, and it's great to see that you've had a positive experience with our platform. Thanks for your suggestions on making SimplePractice even better, and for your positive review! - Gillian from SimplePractice SM Sharon M. Clinician/Practice Owner Mental Health Care Used the software for: Less than 6 months ### "It's been easy to learn. The Help Center modules are wonderful! Webinar have been super beneficial." October 23, 2017 5.0 It's allowing me to start a practice without a total mismatch of products/services. Pros It makes sense. Forms can be customized to fit practice needs. Calendar display is easy to read and set up. Client portal features are wonderful. Simple Practice has the features I want at an affordable cost per month. Seriously, it is simple. Cons Setting up the customized forms is time consuming. Uploaded pdfs cannot have e-signature option added. It would be nice to have more templates to select from as options. Review Source Response from SimplePractice November 3, 2017 Hi Sharon - welcome to the SimplePractice community! It's great to hear that you've been able to join in one of our Live Classes! JB Jennifer B. Counselor Hospital & Health Care Used the software for: 1-2 years ### "The Name Says it ALL" January 4, 2020 5.0 I have had an excellent experience using Simple Practice. Pros I like the way that the home screen has all of the tools at your fingertips. It is very user friendly. Cons I can't really say anything bad about this product. It has all of the features that are needed in order to manage a private practice. Review Source MW Melody W. Therapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Telehealth by Simple Pracice" March 26, 2020 4.0 I really like my Simple Practice except for the lack of live support. They have been making some improvements and I appreciate that but still wish I had more help with billing issues. Pros It allows me to continue to see my clients during the pandemic. It is easy for them to use. like that I can send them a link. Cons The telehealth feature can be a little "glitchy". My video fades in and out sometimes but not enough to stop the session. Review Source JB Jennifer B. Integrative Psychotherapist Mental Health Care Used the software for: I used a free trial ### "Praise for Simple Practice" October 14, 2018 5.0 Excellent so far. The live 101 trainings are very helpful. Pros The secure client portal and the ability to have clients sign consents and fill out intake forms prior to their first visit. Cons While there are plenty of note template already available, I'd love to see more intake for general wellness/coaching. I also found it tough to figure out how to use the calendar features but there is custom support available. Review Source Response from SimplePractice October 30, 2018 Jennifer, we're so glad that you love SimplePractice - thank you for your praise of our platform. Thank you for choosing SimplePractice and for joining our community. We're proud to support the work that you do. - Gillian from SimplePractice Talk to a Capterra advisor for free and get results within 15 minutes.