# Page 77 | SimplePractice Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 77 - Is SimplePractice the right Mental Health solution for you? Explore 2819 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130710/SimplePractice/reviews --- SimplePractice 4.6 (2819) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 77 - Reviews of SimplePractice ## Showing most helpful reviews Showing 1901-1925 of 2819 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SM Stacy M. Psychologist Used the software for: Less than 6 months ### "Pleasantly surprised at how easy the system is to use. Love the client portal." April 8, 2018 4.0 Integrates all paperwork. Also secure client messaging Pros The client portal is wonderful. I can send clients a welcome email that gets them set up with the client portal where they can access all my office forms and complete demographic and intake forms that get saved into the account - no more repetitive data entry! Cons Some things are not intuitive, but after using it several times, I have figured everything out for the most part. Review Source LS Lisa S. Licensed Professional Counselor, Owner Used the software for: ### "Excellent Tutorials" May 16, 2015 5.0 I was referred to Simple Practice by ZinnyMe and was happy I chose this Software over some of the others for several reasons. The pop up tutorials were very helpful to me as I am not that great at learning new software tools. I am still trying to figure out the insurance piece which was one of the more frustrating pieces of learning how to manage a new private practice but the Customer Service I received from Simple Practice went above and beyond. I signed up for an live webinar and then received a phone call from Fletcher at Simple Practice after the webinar to ensure I was supported every step of the way. I can't tell you how grateful I was for the phone call and the additional follow up. I strongly recommend this software to all clinicians for all of the reasons stated above. Review Source JR Jeffrey R. President & CEO Mental Health Care Used the software for: Less than 6 months ### "Great product and value" September 27, 2019 5.0 Pros Makes it easy to transition to Electronic Health records Cons I am still getting used to the system and working out the kinks. Review Source Response from SimplePractice December 10, 2019 Jeffrey, thanks for your glowing review. We're glad that you gave SimplePractice a 5/5 in all categories. - Gillian from SimplePractice LJ Lisa J. Therapist Mental Health Care Used the software for: I used a free trial ### "The Benefits of Simple Practice" August 24, 2018 5.0 Pros The fact that I have all of my professional information and billing information in one spot and that it is simple with numerous automated fetures Cons That they don't provide direct phone service for questions Review Source Response from SimplePractice August 31, 2018 Hi Lisa, we're glad that you have all of your information in one spot - you can reach out to our team any time through the red Help bubble in your account! We're standing by to assist. Thanks for choosing SImplePractice for your practice needs! - Gillian from SimplePractice AR Alison R. Owner/Psychotherapist Used the software for: ### "Definitely recommend for private practice!" March 22, 2016 5.0 I started using this because I needed to store credit card information and still be HIPAA compliant. I got so much more than that... So many things I didn't even know I needed/wanted! I love the automatic reminders, the client portal, the ease with which I can have my clients sign documents, the superbills and invoices are so convenient, and the insights are really helpful. It's also so nice to have the app as well. I just wish I had the option of creating a "fill in the answer" intake where I fill it out because I prefer to do my intakes in person. Other than that, it's a lifesaver and I love having everything for my practice in one place!! Review Source Response from SimplePractice March 25, 2016 Hi Alison! We're glad you're loving SimplePractice. Let us know if there's anything we can help with by emailing support@simplepractice.com! CS Carolyn S. therapist Used the software for: ### "I'm just getting to know the program. So far, I have been most impressed with the customer service. " September 28, 2015 4.0 Since the beginning of my trial month, I have been receiving supportive emails from SimplePractice that have streamlined my orientation to the software. My clients report a positive experience with the portal. I benefitted greatly from the video tutorials. I didn't really explore the other programs I demo'd because the outreach from SimplePractice made them the superior choice for me. 4 stars for now, I expect to upgrade to 5 after using the billing portion of the program. Review Source Response from SimplePractice October 7, 2015 Hi Carolyn! We're really proud of our support team and it's great to hear you are having such a good experience. Just know that we're here to serve you so don't be shy about reaching out if you need anything or if you have ideas on how we can make our product or service better for you and your clients. Howard NS Neil S. Owner Hospital & Health Care Used the software for: Less than 6 months ### "Helped Re-Launch My Practice" February 1, 2019 5.0 Pros It was intuitive! Smart! Easy! It was helpful to navigate! Buttons were clear as to what was what! Cons I would like to have my consent forms to be edited similar to my "Forms" Review Source Response from SimplePractice March 1, 2019 Neil, we¿re glad to hear SimplePractice helped you relaunch your private practice. Did you know you can edit your Consent Forms under My Account > Settings > Client Portal > Shared Documents and Files? We¿re here to help every step of the way. Thanks for being a part of our community. - Gillian from SimplePractice YE Yvette E. Clinical Psychologist Used the software for: ### "Streamlined many systems " February 26, 2016 5.0 The integrated billing, ability to personalize and customize forms and documents, being able to get client intake information submitted electronically before the first appointment, running list of to do's and reminders to keep me organized and on task are all wonderful. I like having the client portal and find that this product gives some structure and ease to all the behind-the scenes housekeeping that comes with running a private practice. Also, this product is currently cheaper each month than all the other alternatives that I was looking at, with more features that I care about in private practice as a sole practitioner. I am grateful to not be paying for the bells and whistles that a larger clinic would need, and deeply appreciate the affordability of this program. Review Source SP Stephen P. Psychologist Hospital & Health Care Used the software for: Less than 6 months ### "SimplePractice is Just That!" August 29, 2018 5.0 Pros Simplicity of charting; ease of use; and no need to backup. Cons If it's possible, it has too many functions. The price is fairly steep compared to my last EHR program but it appears to be worth it. Review Source Response from SimplePractice August 31, 2018 Dr. Phillips, we're so glad that you find SimplePractice to be just that - Simple! Is it really a bad thing if we have a lot of features and functionality? :) We're proud to support the work that you do - thank you for being a part of our community! - Gillian from SimplePractice AB April B. Licensed Mental Health Counselor Used the software for: ### "Time Saving Must Have" May 21, 2015 5.0 This software is a time saving must have for clinicians who do not have a lot of time to be boggled down with managing the paperwork and schedules of a practice. You can access not only on the web but also through the IPAD and IPhone Apps. With a few clicks, you can schedule a client and update your records. You can even have your clients go on the web and schedule an appointment with you. In addition, I love how the calendar in the system integrates with your own calendar and sends a friendly outlook and reminders for the day. Finally this system is very, very user friendly so it is easy to adapt to your way of business. Review Source Response from SimplePractice May 21, 2015 Hi Dr. Brown - Thanks so much for your review, we are so happy to know you are liking SimplePractice. Please let us know if you need anything. Howard FM Francine M. Licensed Marriage and Family Therapist Associate Individual & Family Services Used the software for: I used a free trial ### "Easy to Use and a Life Saver for a Therapist" October 24, 2018 5.0 Pros It's so easy to use, and the fact that I can manage my schedule without needing someone to do that for me is great! I even have the scheduler in my website so my clients can do that on their own! Cons Nothing really - I enjoy it a lot! Haven't noticed any "cons" yet Review Source Response from SimplePractice November 6, 2018 Francine, thank you for your positive review - we're glad that SimplePractice is a lifesaver for you. We're proud to support the work you do at Therapy with Franny. - Gillian from SimplePractice NG Nicole G. Hospital & Health Care Used the software for: Less than 6 months ### "Makes life easier" July 26, 2016 5.0 Like learning to use any new software, there is a learning curve when you first start with Simple Practice. But once you get the hang of it, it really does make life easier. I am most impressed by how easy it is to submit insurance claims. Cons You have to really know what to click in order to get to the exact place you are looking for. This is sometimes frustrating and time-consuming but once you figure it out, it's much easier. Review Source Response from SimplePractice August 26, 2016 Glad to have you join our SimplePractice community! CW Chrystol W. LPC Mental Health Care Used the software for: I used a free trial ### "New private pratice" January 29, 2019 4.0 I was feeling overwhelmed with having to do everything for my new private practice but having Simple practice during my first 30 days, took some of the stress out of the situation. Pros I liked the having the ability to send intake paperwork via email. Cons The billing aspect is a bit complicated Review Source Response from SimplePractice February 1, 2019 Chrystol, we're glad that SimplePractice helped ease the stress of starting a private practice for you. Thanks for your positive review - we're proud to support the work that you do. - Gillian from SimplePractice AC Amy C. Psychologist Mental Health Care Used the software for: Less than 6 months ### "Made getting started so easy" January 6, 2019 5.0 Very easy - I love it. Pros I can have all my paperwork and billing in one easy to use location. It was legitimately the number one thing I was worried about and now I have been up and running for weeks and it was so simple. Cons Hmmmm still unsure about how to use the insurance on there. Review Source Response from SimplePractice January 11, 2019 Hey Amy, Thanks so much for taking the time to leave such a great review. We're so proud to be a part of the transformative work that you do! -Melinda from SimplePractice SB Shalisa B. Owner/Therapist Used the software for: Less than 6 months ### "Overall great software that has everything you need! " April 16, 2018 5.0 Pros The customer service is awesome! I also love that there are trainings to help you understand every area of the software. Cons The sensitivity on the calendar is high to where I accidentally move appointments. No other complaints. Review Source Response from SimplePractice April 17, 2018 Shalisa, thanks so much for your review. We're thrilled to hear that you're enjoying using SimplePractice, and thank you for the kind words about our Product Specialist team! Thank you for doing the work that you do - we're proud to support it. BN Blake N. Psychotherapist Used the software for: ### "User friendly and efficient" February 6, 2014 5.0 I've been really pleased with Simple Practice so far, and very impressed with their customer service, user interface and how quickly they've added additional features. It has helped me minimize my paper trail significantly, integrate credit card billing quickly and easily and helped me organize my client files, calendar and made creating superbills a breeze. I love that they add new features all the time, and am looking forward to the client portal coming soon. Going paperless and being HIPAA compliant, with integrated billing is such a breeze. Review Source Response from SimplePractice February 6, 2014 Hi Blake - Thanks so much for making the time to write a review of SimplePractice. It's great to know we are on the right track and looking forward to rolling out new features in the coming weeks and months. Thanks again, Howard VR Verified Reviewer Licensed Psychologist Hospital & Health Care Used the software for: I used a free trial ### "Great overall program" October 24, 2018 5.0 Pros I like that SimplePractice has notes templates that are easily tailored to my need. Billing is also easy and simple to create invoices/Super Bills. Cons It can take a little bit of time to navigate the menus; however, I found the demos provided during the free trial to be extremely useful in clarifying how to use/navigate the program. Review Source Response from SimplePractice November 6, 2018 Thanks for your positive review of SimplePractice. We're glad that you appreciate our Template Library and billing system. We're here to help every step of the way - just hit the red Help bubble in your account if you have a question or need anything from our team. - Gillian from SimplePractice DL Dean L. Used the software for: ### "Wonderful interface and responsive service" April 4, 2014 4.0 Sometimes when you read multiple positive reviews about something you stop believing them. In this case they are true. The interface is beautiful and sensible. The customer service is responsive and upbeat. The only shortcoming is that this is a relatively new service and it is still being rolled out. However SimplePractice is really the next step in practice management cloud based software. Review Source Response from SimplePractice November 21, 2014 Hi Dean - Thanks for the review, we appreciate it very much. Please let us know if there is anything you need help with and also if you have any feedback for us. By the way, we do sometimes get reviews that are not glowing, and that's fine. SimplePractice isn't always the right fit for some. Either way, we're working hard to make our product better every day. Thanks again, Howard RR Roman R. Sales associate Retail Used the software for: Less than 6 months ### "Drops the ball for users" August 1, 2022 1.0 My therapists and myself have had repeated issues with broken links, sudden changes from say CST to EST and unknowingly missing an appointment. Pros I haven't liked much of anything about simple practice as a client Cons Timing issues, link issues, missed appointments due to both. Review Source Response from SimplePractice August 3, 2022 Hi Roman - I recommend creating a Help Request so that our Customer Success team can assist you with any technical issues that you are experiencing. To create a Help Request, click on the ? icon in your account > Ask Questions > No > Contact Support > Send an Email Request. KW Kip W. MFT Intern Used the software for: ### "I'm not drowning in spreadsheets anymore!" November 6, 2015 4.0 I'm building a private psychotherapy practice because I love being in helping relationships with people, not because I love documentation and billing. I was falling behind with my patchwork system of spreadsheet accounting, creating my own pdf statements, and word doc progress notes. I wasn't even totally confident in my data security. Tracking billing and payments in SimplePractice is a breeze, and I love how easy it is to generate and send statements and superbills. I also love how seamlessly it's integrated with my documentation, and I feel confident that the good folks of SimplePractice keep my data private and secure. The system is clean, easy, and robust, and more tools and features are on the way. I'm looking forward to group practices and group therapy features! Review Source KZ Kathleen Z. Coach/Therapist/Consultant Used the software for: ### "Efficient and Streamlined" June 30, 2015 4.0 I've been working in private practice for 8 years, and have been slugging along using Word and PDF's for all my practice management document. Then I tried the 30 day trial of SimplePractice - it was so easy to get things switched over - and so simple to make my SimplePractice calendar sync with my iCalendar. I've got my SP set up to allow online scheduling - including having clients put a card on file when they schedule. It's made charging for late cancellations and no shows so much easier - and clients are loving the online scheduling option and receiving their practice documents via their portal. I'll give it 5 stars when clients can schedule sessions with different lengths (right now I can only pick one default length of session). Hopefully that will be coming soon. Review Source DOR Dr Orlando R. Licensed Clinical Psychologist Used the software for: Less than 6 months ### "A breathe of fresh air. Complete life saver for clinicians. Exactly what I needed. " February 22, 2018 5.0 Pros My favorite feature is the ability to write my progress notes online and still meet HIPPA standards. I also love that I'm able to easily track payments Cons I wish the software had an iPad app. I'm sure one is being developed. But that's pretty much the only con. Review Source Response from SimplePractice February 26, 2018 Hi Dr. Orlando - We appreciate you saying that SimplePractice has had such an impact on your business so you can be as efficient as possible. Thanks for letting us know about your experience! JS Julianna S. Psychologist Mental Health Care Used the software for: I used a free trial ### "Great software" October 15, 2019 5.0 Great overall experience Pros I really like how intuitive this software is and it seems like they have really thought of everything you might need for an EMR. Cons I wish it were easier to talk to someone directly about a question. Review Source VM Vanessa M. Licensed Marriage and Family Therapist Mental Health Care Used the software for: I used a free trial ### "Good program that makes things easier" November 14, 2018 4.0 Pros It incorporates a lot of different aspects of running a business so I don't have to use many different programs. They have clearly thought a lot about how they could make my life easier Cons Sometimes there are too many choices, a good problem to have. Review Source Response from SimplePractice November 22, 2018 Vanessa, we're glad to make things easier for you. While SimplePractice does have many features, we're committed to keeping things simple. Thanks for your positive review. - Gillian from SimplePractice JS Joseph S. Psychologist Mental Health Care Used the software for: Less than 6 months ### "Fills the need!" January 16, 2019 5.0 Schedules are actually billed for and organized. Pros As a group practice, all of our staff members love the user-friendly and specific features that make our job so much more simpler each day. Cons Using the app on the phone gives a different platform than on the computer, making it difficult to switch easily. Review Source Response from SimplePractice January 25, 2019 Hi Joseph, Thank you so much for leaving us a positive review. We're happy to have you as part of the community! -Marlina from SimplePractice Talk to a Capterra advisor for free and get results within 15 minutes.