# Page 78 | SimplePractice Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 78 - Is SimplePractice the right Mental Health solution for you? Explore 2819 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130710/SimplePractice/reviews --- SimplePractice 4.6 (2819) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 78 - Reviews of SimplePractice ## Showing most helpful reviews Showing 1926-1950 of 2819 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SL Stacy L. Therapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Simply organized" January 25, 2019 5.0 It makes it possible for me to consider working with insurance. Pros I need help organizing paperwork and making sure all docs are complete. Simple Practice does this for me. I love that I have no messy piles of paper to file!!! Cons It takes a minute to get each client in the system. Review Source Response from SimplePractice February 1, 2019 Hey Stacy, We appreciate you taking the time to leave such a wonderful review of SimplePractice. We're proud to be a part of the amazing work that you do. -Melinda from SimplePractice MD Melissa D. Owner Used the software for: ### "Very apple friendly...." March 22, 2014 4.0 I'm new to the system, but so far I'm pleased. It works a little more intuitively than other systems I have checked into, and the new client portal sold me on upgrading after my free trial. I wish there is a way for me to interact with the client portal has a client, so I could experience what my clients are experiencing when they register and complete her paperwork, but other than that I'm liking it. I'm really looking forward to being able to bill insurance through the site. Lastly, I'd like to be able to add the billing info for my EAP clients more easily. Review Source Response from SimplePractice March 23, 2014 Hi Melissa - Glad you like SimplePractice and thanks for joining our community. Insurance billing is only a few weeks away and if you need help with your EAP clients, just let us know. The SimplePractice Team TC Thomas C. Counselor Mental Health Care Used the software for: I used a free trial ### "Review" July 31, 2019 4.0 Very good Pros It’s very user friendly! Pretty good price! Cons Learning the system took a little bit of time. Review Source Response from SimplePractice August 2, 2019 Thomas, thanks for your positive review. We're glad that you took the time to invest in your practice with SimplePractice. - Gillian from SimplePractice AC Amber C. LPC, NTC Mental Health Care Used the software for: I used a free trial ### "Simple Practice makes it simple!" October 2, 2019 4.0 Overall, I have had a great experience. The customer service has been excellent! It will definitely meets my needs and streamlines my process. Pros I really enjoy the ability to have a system that functions with Telehealth and in-person traditional therapy. I also love that they have documents and forms already loaded so it gives you a great starting point. There's also a lot that you can make your own. Cons I would like to be able to modify the client sign in page further to meet my own style. I also wish that setting up my available appointment was a little more straightforward and functional. Review Source LC Linda C. Lcsw Used the software for: ### "No phone support difficult to import client lists" June 20, 2017 1.0 Pros 2 way sync ability to send intake paperwork as well receive paperwork back before first visit ease of use Cons Waiting for email support. Difficulty importing client list. No phone support . Anxiety with switching billing to new clearinghouse Review Source Response from SimplePractice June 26, 2017 Hi Linda, we're sorry that you haven't had the best experience so far. Our support team always makes sure to respond to all emails to the best of their ability and within a 24 hour time period. Also, the client import process usually takes 2-4 business days, but once your import is complete, you're all set to get the most out of SimplePractice. We hope you'll give us another opportunity to see why so many in the behavioral health community love SimplePractice. KM Kristen M. Co-Founder and Head Counselor Used the software for: ### "SimplePractice Has Got It All - Well, Mostly" September 9, 2014 4.0 I've been searching and searching for what seems like forever for a practice management system that enables HIPAA compliance and has everything I need as a private practice clinician who doesn't deal with insurance. SimplePractice is the best I've seen. It has a clean, user-friendly interface; a client portal with secure messaging; notes, assessments, and treatment plans; appointment reminders; decent support staff; low monthly payments; and more. I'm pleased so far. However, I wish it had an integrated appointment system for new clients and an admin login for administrative staff. SimplePractice has told me that these features are in the works. Here's hoping that they'll roll them out soon, so I can finally use one program for all of my practice management needs! Review Source Anshita B. Programmer Analyst Trainee Information Technology and Services Used the software for: I used a free trial ### "SimplePractice" October 31, 2022 2.0 Pros Good thing is that you can send forms directly to the clients. Amazing thing about SimplePractice is that I can see my schedule and everyone else on my team when I am on the dashboard. Cons If reporting was simple then it would be helpful. The video platform is lacking some features. It is very costly. Customer service is poor as issues does not get resolved easily. There should be wide range of templates. Review Source LS Lindsey S. Social Worker Mental Health Care Used the software for: I used a free trial ### "Great Program" July 28, 2019 5.0 I’m saving time and I am much more organized now. Pros I have been stuck in the Stone Age for too long with my paper charting. I thought it would be too difficult and time consuming to switch over to an electronic health record but Simple Practice has proved me wrong. So happy I finally made the leap and I wish I would have done it sooner. Cons The credit card processing fee was a little challenging to figure out at first. Review Source Response from SimplePractice July 31, 2019 Lindsey, we're so glad that SimplePractice has helped you bring your practice into 2019. Thank you for your positive review - we're glad you made the leap, too! - Gillian from SimplePractice OZ Ofer Z. Senior Counselor Consumer Services Used the software for: Less than 6 months ### "Simple and All Encompassing" February 15, 2020 5.0 Pros Simple Practice is a one-stop shop. It allows me to manage my schedule, write progress notes, and manage invoices and billing. It's simple to use and personalize to my own company needs. Cons I don't like the fee structure, which limits me from using features at the basic plan. Especially for someone who recently started my own private practice. It would be nice if you offered free use of the advanced features for the first 6 months, while one builds their practice. I would then be encouraged to continue using those advanced services and upgrade my plan. Review Source KS Kaitlyn S. LMFTA Used the software for: ### "Easy to Use - Missing Some Components" November 4, 2014 4.0 This is a really great EHR/EMR system for therapists to use. It is easy to navigate and to do what you need to do - write notes! There is an option to create your own intake form to send to clients. I have not played with the client portal much yet, but plan to look into it. My guess is that it is easy to use, too! I do wish that there was greater flexibility with the client information storage and that there was an option for a couple or family file to be created. Currently, it seems that the only option is to have one identified patient/client. I know this can be necessary for billing procedures. However, when you are an out-of-network provider and have self-pay clientele, it would be nice to be able to store a couple file in this type of system. Review Source KL Kari L. Clinical Psychologist Used the software for: ### "New with a Small, Part-time Private Practice" March 11, 2016 5.0 I have been in private practice on the side of a full-time job as a psychologist for about a year. I was keeping paper records, which was easier to track at 1-2 appointments per week. I began "shopping" for EHRs with the growth I experienced at the start of 2016, and after developing a plan to go into pp full time by June 2016, I was ready to do the Simple Practice free trial. This program is So. User. Friendly. It is intuitive to use, has a clean look, and the customer service has been unexpectedly outstanding. Responses within a day, helpful feedback, and patience with my indecision about costs. After the trial, I couldn't go back to my paper records, and I think SP will offer the tools and tracking I need to continue to grow and establish my practice. Review Source KG Kirsten G. Registered Dietitian Used the software for: Less than 6 months ### "I love this program so far " May 16, 2018 5.0 Pros I really appreciate that all of the templates are already created. Specifically the emails and shared documents that go to the client. Cons So far I have not found anything that I don't like about the software! I'm very happy that I found this system. Review Source Response from SimplePractice May 29, 2018 Hi Kirsten, I'm so glad that you love using SimplePractice for your private practice as a dietician! We're proud to support the transformative work that you do. - Gillian from SimplePractice LH Laura H. Used the software for: ### "Perfect for my practice" February 23, 2014 4.0 I have been using SimplePractice for a couple of months now, and I have very few complaints. The interface is simple and easy to navigate - I really enjoy logging in daily to see my calendar, and then navigating into client charts and back to the calendar. I have found it really easy to add new client information, chart my notes, and keep track of billing. I was able to learn how to navigate the system quickly, as it is very user-friendly and intuitive. I know that SimplePractice is dedicated to adding more features - and I look forward to what is to come. For example, I'm looking forward to a few smaller features, including being able to add non-client appt.'s to the calendar, saving note templates, and the client portal which should be released fairly soon. Review Source MS Maura S. Psychologist Mental Health Care Used the software for: I used a free trial ### "Beautiful easy platform" August 23, 2018 5.0 Excellent Pros It is easy to use and the aesthetic is really professional. It has so many features incorporated into it especially secure communications and telehealth. Cons Transfer of data is not that easy but I don't think it would be with any platform. Review Source Response from SimplePractice August 31, 2018 Maura, we're so glad that you enjoyed your trial of SimplePractice and found it beautiful and easy to use! We are so proud to support the transformative work that you do. - Gillian from SimplePractice LP Laura P. Neuropsychologist/Psychologist Used the software for: Less than 6 months ### "Excellent. I feel so much more organized and efficient." January 14, 2018 5.0 I had some minor difficulty at first with formatting a Superbill, but I figured it out with the help of one of the help articles. Pros Easy to learn how to use, and very helpful options to learn more -- through articles, videos, actual human beings who are available, etc. Review Source Response from SimplePractice January 15, 2018 Hi Laura - Welcome to the SimplePractice community! We're glad to hear that you've been able to familiarize yourself with the platform with the help of our Customer Success team. Thanks for sharing your review! CM Charlene M. Self Arts and Crafts Used the software for: 1-2 years ### "Future of checking in " July 14, 2022 4.0 Pros I can easily schedule appointments and check ins through this app as well as exchange sensitive information with my provider through this app. Such as billing statements and other info. Cons It is through an app so if your not comfortable sharing any personal info on the internet, don’t. Review Source AM Aaryn M. Therapist Used the software for: Less than 6 months ### "Simple Practice had been easy to learn and implement in my practice." October 24, 2017 5.0 Pros It's very user friendly. When I had a problem with one of my signature pages, customer service got back to me very quickly. Cons Initially, I had some difficulty navigating the site. The difficulty has been remedied with my increased familiarity with the site. Review Source Response from SimplePractice November 3, 2017 Hi Aaryn - It's wonderful to hear that SimplePractice has helped organize your practice! Also, thanks for letting us know that you received a prompt and helpful response from our team! CO Christie O. Counselor Used the software for: Less than 6 months ### "Simple Practice has been very user friendly and has nice visual appeal." February 12, 2018 5.0 Pros Easy to use, simple and clear visual appeal. The library of forms is very useful and helpful. I like the colors and layout of screens and LOVE the daily agenda sent to my email. Cons I'd like to see more intake forms to choose from (for example, for children and adolescents) as well as sample or easy to edit informed consent forms and explanations of counseling procedures and services for clients. Review Source JM Joanne M. Owner Used the software for: ### "Fantastic" August 9, 2014 5.0 Simple Practice offers a streamlined way to manage clients, documentation, and billing. I've tried a few others out there and Simple Practice is by far the most user friendly as well as affordable. Pros - Easy to set up, nice visual display of information, important information is accessible with only a click or two Cons - the billing diagnostic piece is a little tricky, but this could be because I haven't taken the appropriate amount of time to learn about it. I haven't used the customer service yet, so I can't comment on that, but the fact that I haven't had to call customer service yet for anything is worth 5 stars. Overall I love this product and plan to continue using as my main software for documentation, client records and billing. Review Source AM Anneliese M. Owner/Psychotherapist Used the software for: ### "Simple Practice Set me on the Right Path" April 23, 2015 5.0 Simple Practice has actually enabled me to continue in a very new private practice without necessitating hiring administrative staff. The amount of work that is cut out through the use of this program is literally replacing the need for paying a staff member. It permits me to spend more time on my practice and less time in frustration over having to do administrative duties. It also simplified my multiple different referral sources by placing all clients in one location. It may be just that I am new to the program, but my current furstrations are that I am unable to set up individual codes according to my needs for billing. I wish I could type in a referral source (EAP, etc) and the billing code automatically go in after I set it up the first time. Review Source KW Kevin W. Used the software for: ### "Useful & intuitive" July 11, 2015 5.0 I've been using the platform for a month & I've been happy with it. I'm still getting up to speed with all of the functionality, but so far it has been intuitive and easy. The Android app needs development, as some features are unavailable or unintuitive, but the mobile web functions work well, so that's not a huge problem. One possible glitch is an inability to use the same phone number and email address for multiple clients. For example, multiple child clients with the same parent as their main contact. Other than that I've been very satisfied. Review Source Response from SimplePractice July 22, 2015 Hey Kevin - Thanks so much for the review, we really appreciate it. Just so you know we have a release coming next month that will make the process of working with multiple child clients much better. Howard RZ Robbi Z. Therapist Used the software for: Less than 6 months ### "Makes my life simple and streamlines my practice " November 1, 2017 5.0 Pros It's easy to use and keeps my practice organized. I love the features of being able to bill right from the program. Cons You can't do everything on the App. I tried adding insurance information on the App and I could not. I also tried to send my client forms from the App. Review Source Response from SimplePractice November 3, 2017 Hi Robbi - It's great to hear that you've saved time by using SimplePractice so you can focus on the things that really matter. Thanks for sharing your experience! MC Marna C. Clincial Therapist Mental Health Care Used the software for: 6-12 months ### "God option" January 1, 2019 4.0 Pros I appreciated how easy it was to learn to use the software. Cons I didn't have any cons but would like to see a mobile package available Review Source Response from SimplePractice January 4, 2019 Hi Marna, Thank you so much for writing such a positive review. I'm so glad to hear that learning how to use SimplePractice was easy. Did you know we have a SimplePractice app that can allow you to use SimplePractice from your mobile device? Feel free to reach out if there is ever anything we can help with. -Niki from SimplePractice MD Michelle D. Therapist Hospital & Health Care Used the software for: I used a free trial ### "Great product " November 5, 2019 5.0 I purchased the product After the free trial. Lots of support too. Pros I tried several EHRs Bc this one was the best and easiest to use. Cons It takes time to set up but that is with every EHR Reason for choosing SimplePractice It was easy to use and learn Review Source LS Lily S. Marraige and Family Therapist Intern Used the software for: ### "All in one place!" July 26, 2014 4.0 I'm really happy with Simple Practice overall. It seems like writing notes, keeping track of client info is so much faster and less daunting than usual. I had been trying to keep my files on a secure cloud website but it still meant I had to open documents on my computer and be on top of encrypting or deleting. This way, I don't have any sensitive info on my actual lap top so if it gets stolen, my client's info is safe and I don't lose any of it. Anytime I have a question, someone gets back to me really quickly and puts a lot of effort into answering--even if I asked a silly question I realize I could have easily found an answer to elsewhere on the site. I have yet to use Simple Practice for billing related purposes so I can't speak to that. 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