# Page 79 | SimplePractice Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 79 - Is SimplePractice the right Mental Health solution for you? Explore 2819 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130710/SimplePractice/reviews --- SimplePractice 4.6 (2819) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 79 - Reviews of SimplePractice ## Showing most helpful reviews Showing 1951-1975 of 2819 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AC Anthony C. Owner Used the software for: ### "Seamless" February 12, 2015 5.0 The SimplePractice platform provides everything a provider could want in an online record-keeping and billing service. An intuitive user interface, appropriate advanced tools, and deeper analytics are all supremely helpful for anyone developing their first practice or maintaining a previously-established one. There are still some wrinkles in need of ironing such as the inability to set a custom session length, but these are ostensibly mitigated by the user feedback function which allows users to propose and vote on changes as a community. Review Source Response from SimplePractice February 15, 2015 Hi Anthony - Thanks so much for the review. Also, want to let you know that you can create custom session lengths. Please reach out to our support team so they can help you get that set up. Thanks again, Howard CB Chase B. Software Developer Computer Software Used the software for: Less than 6 months ### "Very very simple" November 7, 2022 3.0 Pros As the name implies, it is very simple. This was great when it came to initially deploying and then using the platform. Patients did sometimes complain that due to the simplicity, they lacked the ability to accomplish things in the client portal that they might otherwise with a more complex system. Cons Some of the simplicity ended up being more of a crutch than being helpful. But this may have changed since I last used the software. Review Source SD Shane D. Used the software for: ### "Perfect for new clinicians" February 4, 2015 5.0 I'm a newly licensed MFT and am making the transition from working in community mental health back into private practice. I am still getting to know the Simple Practice software, but so far, it is a perfect fit for me: intuitive, very user friendly, and it does everything I have needed so far as I build up my practice - full digital charts, billing, calendar with reminders, etc. I feel like I am easily learning many of the ins and outs of private practice through this software that I would otherwise struggle with. In fact, I have no complaints so far. When a minor billing issue arose at the time I decided to move from the free trial to purchasing the software, a Simple Practice representative contacted me within a few hours and resolved the issue. Review Source FB Francesca B. Therapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Wonderful EHR" October 16, 2018 5.0 I am a therapist in private practice. Simple practice makes admin easy for me. Pros I like that it makes scheduling and billing easy. Cons I don't have any major complaints. I wish it was free! Review Source Response from SimplePractice November 6, 2018 Francesca, thank you for your review! While we can't bring SimplePractice to you for free (we do have to keep the lights on, after all) we're glad that SimplePractice is making scheduling and billing easy for you. Thanks for choosing SimplePractice as your EHR. - Gillian from SimplePractice szaR syed zaheer abbas R. sbm Insurance Used the software for: I used a free trial ### "review " December 21, 2022 5.0 superb and mind-blowing experience Pros the most friendly user software i like it most Cons nothing its the best software and firendly user. Review Source CC Cassady C. Owner Mental Health Care Used the software for: I used a free trial ### "Therapist review " November 2, 2018 4.0 I have had great experience and customer support response has been quick and easy. Pros I like the mobile app and ease of the program through a web based services Cons I don’t like that there is not Wiley treatment planning included, voice dictation for notes, and I cannot use my own draft of notes on my mobile device. Review Source Response from SimplePractice November 16, 2018 Cassady, thank you for your honest review. We're glad to have you as a part of our community. - Gillian from SimplePractice JM Juliet M. owner Mental Health Care Used the software for: Less than 6 months ### "Better than another system I tried" January 25, 2019 4.0 Pros One can customize templates for notes and forms. Cons Some of the switching between screens can be a bit awkward but overall it's not bad. Review Source Response from SimplePractice February 1, 2019 Hi Juliet, Thanks for taking the time to leave feedback for us. We're always working on improving our features and appreciate your feedback. You can see what features are currently in the works here: https://support.simplepractice.com/hc/en-us/articles/115005264123-SimplePractice-Product-Roadmap. -Melinda from SimplePractice TR Tiago R. Marketing analyst Marketing and Advertising Used the software for: Less than 6 months ### "Simple Practice task" January 15, 2023 2.0 Pros I did not like the way of using the application because it does not meet my requirements Cons I don't like the interface and its shortcuts Review Source GC Greer C. LCSW Mental Health Care Used the software for: Less than 6 months ### "SimplePractice Review" February 2, 2019 4.0 Pros I like how user friendly it is, even for someone like me who does not do well with technology. I also like how quickly I am responded to when I contact support for help. The SimplePractice team is friendly and helpful. Cons When I am at work and do not have my computer, it would be more convenient if the phone app were a little more updated so that I could see more of my patient's documents if I have not had a chance to before the session. I would also like to be able to make a payment on the app. Review Source Response from SimplePractice February 8, 2019 Hi Greer, I wanted to thank you for taking the time to write a review of SimplePractice. We're always working on making improvements to the mobile and web app to make running your practice as easy as possible. Feel free to reach out if you need help with anything at all! - Natasha from SimplePractice AH Aimee H. Therapist Health, Wellness and Fitness Used the software for: I used a free trial ### "I'm happy with this software." January 6, 2020 5.0 It takes some work upfront but it will make my life much easier in the long run. Pros It's got an attractive interface and an iPhone app. Cons It's got more features than I really need but all the therapy software products do. Review Source MC Mishel C. Licensed Marriage & Family Therapist Used the software for: ### "Client Data Base: Excellent VALUE, CUSTOMER SERVICE and EASY to use!" September 26, 2013 5.0 Excellent database system for private practice therapist whether you are a Licensed Marriage & Family Therapist or Licensed Clinical Social Worker. Easy to use, prints statements, and Superbills as well as uploads clinical forms for each patient/client. HIPPA compliant takes the worry out of private practice. Looking forward to updates that include insurance forms (CMS-1500), statistical reports, and a smart phone app. Excellent customer service and support and the price is VERY competitive and budget friendly. Check it out with a complementary 30-day free trial. (This is from the same people who created Track Your Hours, for a comprehensive, BBS approved way to compute hours needed towards licensure for MFT Interns or Associate Social Workers) Review Source CC Christina C. LMFT Mental Health Care Used the software for: I used a free trial ### "New Discovery Making Running My Practice Easier " July 31, 2019 4.0 So far in the short time, I am have been using this software I am finding it makes running my practice easier. Pros I am able to bill, schedule appointments and keep data all in one place. Cons I need to be able to change the titles of the care or appointment description Reason for choosing SimplePractice I was recommended this software at a CE training Review Source Response from SimplePractice August 2, 2019 Christina, thanks so much for your positive review - we're glad that SimplePractice is helping you run your practice all in one place. You can change the Service Code titles in your account under My Account > Settings > Billing and Services > Services. Thank you for trying out SimplePractice. - Gillian from SimplePractice KO Kristen O. Business Owner Mental Health Care Used the software for: I used a free trial ### "Review of SimplePractice" October 4, 2019 5.0 It has been quite easy to use this software and staff have been responsive. Pros SimplePractice is an intuitive tool for the end user. It also has the ability to customize forms, etc. The mini-courses are helpful. Cons When customizing, you are not able to go back and add questions in between your document. Reason for choosing SimplePractice It had the most resources to be efficient as a solo practice. Review Source EF Elizabeth F. Provider Health, Wellness and Fitness Used the software for: Less than 6 months ### "Productive and simple" November 9, 2019 5.0 Just started using and I find it easier then others. Pros That you can manage your practice and schedule in addition the option of billing. Cons Setting up you practice forms. creating paperwork that your practice need. Review Source kM kellie M. Owner, therapist Used the software for: ### "Having access to an integrated practice suite is invaluable!" February 20, 2018 5.0 Pros Being able to use this comprehensive software is wonderful. Having access to clinical and administrative processes all in one place provides for an effective and efficient way to practice. I appreciate the psychotherapy note not being part of the record and the ability to edit if needed. Cons I have just run into a snag with setting SP up as a vendor. Hoping it all works out:) I have not used customer support but will be engaging them in this issue. Review Source Response from SimplePractice February 26, 2018 Hi Kellie - We're glad SimplePractice has been able to find everything you need in one place. Thanks for writing a review! CM Carlete M. Therapist Mental Health Care Used the software for: Less than 6 months ### "Great Tool for New Therapists" December 2, 2019 5.0 Simple Practice was recommended by my supervisor and I have been pleased with it so far. Pros Ease of use and the ability to connect with my calendar and IOS. Cons I don't have any cons so far as I'm still learning the product. Review Source AH Alexandra H. Psychologist Used the software for: ### "Comprehensive EHR for a great price" December 21, 2015 5.0 I tested out several EHRs before deciding to go with Simple Practice. Some of the other similarly priced programs were confusing to use and/or geared more towards medical providers than mental health providers. Another very popular mental health EHR that I tried was slightly easier to use but it cost about 20% more and didn't offer a client portal or a smartphone app. Simple Practice has a lot in common with that program and given the fact that if offers more for less money, it was an easy choice to make. I have really appreciated Simple Practice's customer service as they have been quick to answer questions or resolve issues. They seem to be constantly striving to improve the program and are receptive to feedback/suggestions from customers. Review Source VR Vanessa R. Licensed Professional Counselor Used the software for: ### "So far, So good" April 14, 2014 4.0 I had been searching for a practice management software. I signed up for several free trails to get a better feel for what was available. I wasn't completely convinced by SimplePractice but so far, so good. It was easy to use, love the app and the reminders to keep me on task. I was concerned about not having online billing but I understand it is in the works. The other concern was the ability to customize the times on the calendar to my work schedule, I understand that will also be a feature in the near future. I have a solo practice and I see a limited number of clients weekly. Therefore, the price was excellent and I was able to get (and eventually will get) the features that are important for me in managing my counseling service. Review Source RB Rick B. Psychotherapist and addiction specialist Hospital & Health Care Used the software for: Less than 6 months ### "Simplified and Streamlined Practice" July 4, 2016 4.0 Simple practice has streamlined administrative take and made operating my own proactive much less overwhelming. Pros The elimination of paper files is my favorite aspect of this software. Cons I would like to see the ability to auto populate alternative information (addresses, phone numbers) on super bills and invoices. Review Source Response from SimplePractice July 15, 2016 Hey Rick, glad to have you join us here at SimplePractice. We're happy to hear we've been able to help make your practice simple! NC Nina C. Psychotherapist Mental Health Care Used the software for: Less than 6 months ### "Clinician Friendly EMR!" November 3, 2018 5.0 SimplePractice is an asset to my practice in terms of time saved and ease of use. I highly recommend this EMR to any clinician/practitioner who would like to increase their organization , efficiency and overall productivity. Pros I’ve recently subscribed to SimplePractice following the recommendation of a colleague. I find it to be user friendly and easy to navigate. I appreciate the brief training videos and the extent to which one may customize how they utilize the system. Cons The percentage taken for credit/debit card payments is higher w/ it’s online payment processing than other similar card readers. Review Source Response from SimplePractice November 16, 2018 Nina, thank you for using SimplePractice - we're proud to be an asset to your private practice. Welcome to our community of health and wellness professionals running their businesses on SimplePractice. - Gillian from SimplePractice CT Cristy T. Owner, Therapist Used the software for: ### "Just what my private practice needed!" March 9, 2016 4.0 I have looked at several different therapy softwares and I have decided to go with Simple Practice. It is completely functional, has an app for easy access to my schedule on my phone, is highly moldable to my office needs and I can sync my calendar with my other calendars. A couple of details (that are in the works from what I hear) is that I would like to be able to purchase software for our group practice and I would like to use employee email addresses more than one time within the software. Review Source CW Cindy W. Licensed Marriage and Family Therapist Used the software for: Less than 6 months ### "Really effective!" December 5, 2017 5.0 Pros The layout of this EMR is intuitive and seems to cover everything. What I love most about it is the tutorials ready to help teach you anything you may have questions about and the immediate customer support you can get. Cons As with everything, it is not perfect and will likely get better in time. I would like to have a way I could sync my calendar or client portal with my colleague who has her own private practice but shares the same office space. While we don't want to create a company together, it would be nice if our calendars or client portals could be synced without compromising PHI. Review Source Response from SimplePractice December 15, 2017 Hi Cindy - Thanks for being a part of the SimplePractice community. We're glad to hear you've found our video tutorials so helpful. Thanks for the shoutout to our support team as well! RE Rachel E. Therapist Used the software for: Less than 6 months ### "Smooth, integrative, and easy first time user experience." May 8, 2018 5.0 Pros The customer service and access to learning is an amazing feature for those who use this program. It was quick to learn and the quick help resources help me find my answer to problems within minutes. Cons There is nothing that I have not liked about this software. It has been easy to use since day one and has not caused me any problems. Review Source Response from SimplePractice May 14, 2018 Hi Rachel, Thank you so much for leaving such a positive review! I'm so happy to hear you're loving SimplePractice and finding it east to navigate. If there is ever anything we can help you with don't hesitate to reach out to us via the help center. Best, Niki ER Elizabeth R. LCSW Mental Health Care Used the software for: Less than 6 months ### "I've had a really nice experience so far in using Simple Practice." November 16, 2017 4.0 Keeping track of my clients, adding information easily, sending reminders, use of documents that I can edit as my own. Pros I like that it's user-friendly and accessible through an app that I can use while meeting with clients. Review Source Response from SimplePractice November 29, 2017 Hi Elizabeth - Welcome to the SimplePractice community! We're thrilled to hear you've found the platform user-friendly and have been able to hop on the mobile app in session with your clients. Thanks for taking the time to share your experience! RS Rebecca S. Owner Mental Health Care Used the software for: I used a free trial ### "Great for getting started!" September 26, 2019 5.0 Pros Cost, set up tools and customer support! Cons None so far! This has been a great resource to get started! Review Source Response from SimplePractice December 10, 2019 Thanks for your positive review, Rebecca - we're proud to support New Journeys Counseling. - Gillian from SimplePractice Talk to a Capterra advisor for free and get results within 15 minutes.