# Page 81 | SimplePractice Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 81 - Is SimplePractice the right Mental Health solution for you? Explore 2819 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130710/SimplePractice/reviews --- SimplePractice 4.6 (2819) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 81 - Reviews of SimplePractice ## Showing most helpful reviews Showing 2001-2025 of 2819 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AC Alana C. MS, LPC Mental Health Care Used the software for: I used a free trial ### "Great software for Counselors" November 21, 2019 5.0 My overall experience with SimplePractice has been positive. I am grateful a tool like this is available for individuals like me operating a private practice. I found it user friendly, affordable and up to date with standards of practice. Pros The software is user friendly and has multiple templates to aid you in getting started. Cons I struggled to find a way to add in a termination summary. I would like to be able to pull one up just like the progress note. I used the help section, but the best option I could find was to add it as an attachment. I could have been missing something. Review Source CB Cori B. Owner Management Consulting Used the software for: Less than 6 months ### "Simple Practice is a life saver!" September 11, 2019 5.0 I decided to go with SimplePractice over all the other systems because it includes everything I needed. Even the ability to do video sessions. Pros SimplePractice is user friendly and well organized. Cons The price of the software is a little higher than I was hoping to pay. Reason for choosing SimplePractice I chose Simple Practice because of how simple it is to use and that I can offer video sessions. Review Source Response from SimplePractice September 11, 2019 Cori, thanks for your positive review. We're proud to support the transformative work that Finding Peace Counseling Services does. Welcome to our Community, and thank you for choosing SimplePractice. - Gillian from SimplePractice AA Ariane A. Marketing Manager Marketing and Advertising Used the software for: 6-12 months ### "Appointment Scheduling Made Easy" November 19, 2021 4.0 Pros I enjoy using SimplePractice to schedule appointments with my provider. It's easy to view available appointments, request a new appointment, or reschedule. I get helpful reminders one day and then again one hour ahead of the appointment. Cons I am constantly needing to request a new link to access my portal. I still haven't figured out how to enter Client Portal without taking this extra step from an old email. Review Source AS Ashley S. Therapist Mental Health Care Used the software for: Less than 6 months ### "A Review on SimplePractice " December 1, 2018 5.0 Billing with SimplePractice has been drastically improved. Having one place where I can bill, write my notes, and send out reminders has been invaluable. It makes the entire process a lot easier for both myself and my clients. Pros I like the ease and functionality of the software most. SimplePractice is incredibly user friendly. I haven't found the need to utilize the customer support yet due to the way the site is built. Cons I had difficultly accessing the area where I was able to design my own note templates, but after some searching, I was able to find it. Review Source Response from SimplePractice December 7, 2018 Hi Ashley, Thank you for writing such a lovely review. It's great that you've found that having one unified system to do all your billing, note taking, and scheduling beneficial to your practice. We're so happy to have you as a customer. - Natasha from SimplePractice LK Leah K. owner and acupuncturist Alternative Medicine Used the software for: Less than 6 months ### "SO clean and easy" January 14, 2019 5.0 Pros This software is so clean and smooth and easy to use. It doesn't beef bulky although it has all the features I need. Cons That to create a SOAP note, the appointment has to be in the calendar (I use a different calendar software). Review Source Response from SimplePractice January 25, 2019 Leah, we¿re so glad that you find SimplePractice to be clean, smooth, and easy to use. Welcome to our community, and thank you for your positive review. - Gillian from SimplePractice AS Allison S. Licensed Professional Counselor Mental Health Care Used the software for: Less than 6 months ### "Great product" March 9, 2020 5.0 Pros This software helped me in my transition to a private practice. I have especially enjoyed the option of uploading all documents and assessments into the client portal, and having them completed upon my first meeting with a client. Customer Service has been great with the product, and my onboarding session helped me understand all that was available to me by choosing Simple Practice. Cons I'd love to be able to view my calendar a little differently, so that it's not a fixed week at a time (current day to 7 days from now). Review Source LK Lee K. Relationship Counselor & Sex Therapist Used the software for: ### "Simple Practice is almost everything I need it to be" February 5, 2016 5.0 As the title says, SimplePractice (SP) is almost everything I need it to be. My clients love how they can access my calendar and fill out their paperwork online. They've told me that the SP client portal is much better than my previous EMHR system. It helps me track client payments, write my notes efficiently, and streamline scheduling. There are a few missing functionalities that I would like such as the ability to administer short psychological tests like the BDI and increased support for couples clients, but SP is constantly adding features. Their support team is super responsive and helpful. All in all, I am pleased with the product, and it has helped me feel less stressed about my day to day administrative tasks. Review Source DN Dane N. Counselor Used the software for: Less than 6 months ### "Great way to step up your practice " July 13, 2016 4.0 SP has been a wonderful way to keep all of my files electro recall and secure. It has also taken the hassle out of billing with Stripes payment options. Still needs a few small things to be truly excellent but well worth the cost and has been a great addition to my new practice. Thank you. Pros Easy to do notes and billing options. Client portal is a great help. Cons The calendar feature and the mobile app. I only work part time and find it difficult to schedule with the app. No month view either so I have to jump back and forth between my calendar the website and the app to see thinks like their next apts. Review Source Response from SimplePractice July 15, 2016 Hey Dane! Thanks for joining our community and sharing your thoughts. We're always working over here to add features and improve functionality for our customers. Again thanks for sharing your thoughts with us. That really helps! SP Sarah P. Counselor Mental Health Care Used the software for: Less than 6 months ### "Insurance Reimbursement" August 11, 2019 4.0 Pros I appreciate the PDF step by step guide about how to file for insurance reimbursement with Simple Practice. It has been exceedingly helpful. Cons The fact that I am unable to upload my own practice forms that have been previously created. Review Source Response from SimplePractice August 13, 2019 Hi Sarah, thanks for your positive review. Can you help me understand where you're having trouble uploading your own practice forms? We'd be happy to help with this - you can easily customize your practice Consent and Intake Forms in SimplePractice. Just reach out through the red Get Help bubble in your SimplePractice account for assistance. - Gillian from SimplePractice KG Kristi G. Art Therapist Mental Health Care Used the software for: Less than 6 months ### "It really is simple!" March 21, 2020 5.0 SimplePractice has definitely enhanced the way I manage my practice. Pros As a part-time private practice art therapist, I find the software very easy to use. I especially like that intake forms can be submitted digitally and the payment can be collected through the software. I also found the tutorial videos to be very helpful. Cons The interface did take some time to set-up, but has been easy to use after set-up. I wish the payment option did not take a percentage of the session fee. Reason for choosing SimplePractice Endorsed by the American Art Therapy Association. Review Source JM Janet M. Counselor Mental Health Care Used the software for: Less than 6 months ### "great help" November 7, 2018 5.0 The staff has been nothing but positive help!! Pros Simple Practice really is simple! I really appreciate the notifications of things I need to do! Cons Just the time I've had to play with it to learn it... which is with all programs. :) Review Source Response from SimplePractice November 21, 2018 Janet, thanks for your review! We're proud to support the transformative work you do at Parable Coaching and Counseling. Thank you for choosing SimplePractice. - Gillian from SimplePractice CT Christina T. Physical Therapist Health, Wellness and Fitness Used the software for: I used a free trial ### "Review" October 25, 2018 5.0 Just started using it, so hard to say! Pros Its an all-in-one billing/scheduling/charting system and easy to use. Cons I wish the templates were more user friendly and looked a little different. I also wish there were pelvic floor templates. Review Source Response from SimplePractice November 7, 2018 Christina, we're glad that SimplePractice meets your needs as an all-in-one platform for health and wellness. Thanks for being a part of our community. - Gillian from SimplePractice SM Sarah M. Used the software for: ### "Easy to use" April 11, 2016 5.0 Simple Practice makes starting your private practice easy. I was seeking a program where I could safely store notes and other documents online, but Simple Practice is so much more. A few things that I really love about this program are how easy it is to customize your intake questionnaire, that clients can submit forms through the client portal before they ever come in, and how thoughtfully Simple Practice has formulated all of their forms and letters. I wouldn't want to be without this service! Review Source Response from SimplePractice April 20, 2016 Sarah we're so glad to hear how much you're loving the experience. Welcome to our growing community! We've recently launched our new help center so if you haven't yet, come visit us at https://support.simplepractice.com dG diana G. founder Used the software for: ### "thank you!!" May 1, 2016 5.0 I have been in private practice for 10 years. My billing and bookkeeping system was a bit of legal paper that I carried around with me at the end of each month. With everything in one place and the app - both my assistant and I can communicate what is happening and where the money is. I have so much more freedom to think about other things. It is user-friendly, easy to navigate and well, simple. I will tell everyone I know in private practice about this software. Thank you again Diana Review Source Response from SimplePractice May 6, 2016 Hi Diana! We love to hear about how we're able to help our customers and we're so glad you've joined our growing community! Let us know if there's anything we can help you with by emailing us at support@simplepractice.com AB Amy B. Administrator Mental Health Care Used the software for: I used a free trial ### "Really like it!" January 17, 2019 5.0 My overall experience is wonderful with simple practice and I love it!!! Pros Notes and templates and online forms completions! Cons Billing is a bit confusing. Not having control over what the team members can specifically access. (Telehealth, certain areas of client charts that Review Source Response from SimplePractice January 25, 2019 Hi Amy, I really appreciate you leaving us a review and I love that you've been loving your experience! -Marlina from SimplePractice JK Jamie K. Licensed Psychologist and Owner Mental Health Care Used the software for: Less than 6 months ### "I have found the feature set and ease of switching to be very nice" August 9, 2017 5.0 Ease of use, secure data storage, client interface Pros I like having an app, creating online forms, sending superbills to clients through software, and easily collecting payments Cons I wish there was an "all normal" button you could click on notes when describing patient presentation Review Source Response from SimplePractice August 29, 2017 Hi Jamie, thanks for being part of our community! We're glad that you've been able to easily collect payments with SimplePractice. EF Estepha F. Therapist Hospital & Health Care Used the software for: Less than 6 months ### "I recommend Simple Practice to everyone!" October 22, 2018 5.0 Pros I like the simplicity and the integration into my website, scheduling, billing, and teletherapy. Cons I wish I could open the online booking widget with a text link instead of always using a button. Review Source Response from SimplePractice November 6, 2018 Estepha, we're so glad that you love using SimplePractice at Forward Ethos. It's great to see that you're running your practice on SimplePractice efficiently. Thanks for choosing us. - Gillian from SimplePractice SG Shaylee G. Psychotherapist Mental Health Care Used the software for: I used a free trial ### "SimplePractice " November 9, 2019 5.0 I am excited about learning what else SimplePractice can help me with. Pros It is like a second brain! I do not have to keep my appointments, payment information, reminder emails and therapy notes all in my head. If I forget to document something or collect a payment it will remind me. It can be very overwhelming starting your own private practice and SimplePractice has made it easier. Cons I have only used the free trail so I am still navigating and learning things. However, I liked it enough to subscribe and pay the monthly dues. Review Source AF Amy F. Psychotherapist Used the software for: ### "Even a dinosaur can learn this wonderful management tool" August 1, 2014 5.0 Although I am rather slow with techie stuff, learning by doing has been nearly painless with SimplePractice. I have, admittedly, made some mistakes, but there have always been ways to address these. When there are gaps in the Help articles and videos, support has been very responsive and pleasant to fill in. I completely understand that reducing live support will help keep the cost of the service down for us, the users, AND I still very much appreciate that there is a person on the other end who can, and does help, while the Help articles grow in scope and specificity and the system continuously improves. I recommend without reservation this wonderful service to everyone who would like to stay organized. Review Source AC Amber C. Counselor Mental Health Care Used the software for: Less than 6 months ### "Great Program" January 24, 2019 5.0 Pros I love the scheduling component and the reminders it sends you for each patient. Cons What I like least about the software is that it is not compatible with billing all insurance companies. Review Source Response from SimplePractice January 25, 2019 Hi Amber, Thank you for your positive review. We are proud to support the transformative work you do, and please don't hesitate to reach out to us if there's anything we can help you with. - Natasha from SimplePractice JV Josie V. Psychologist Used the software for: ### "Easy to Use, Secure, Affordable" January 25, 2016 5.0 I recently started my private practice & wanted a secure, cloud-based documentation system to keep client progress notes and treatment plans. I looked around and SimplePractice was by far the most reasonably priced, with all the features that I needed. What's great is I can upload signed consent forms & other documents so that I can have my records be completely electronic. I also appreciate the ability to automatically send email and text appointment reminders to the client. This system gives me everything I need to manage the paperwork of my practice. I appreciate that they continue to add features based on customer feedback, and look forward to the convenience of even more functionality in the future. Review Source AB Aaron B. Used the software for: ### "Simple and effective" November 5, 2014 5.0 I've been looking for a well priced intuitive online software practice for a couple of years. I demoed several but they were very clunky and had bells and whistles that gummed up the process. A colleague told me about simple practice and within the first 7 days of my demo I knew I was on to something. I really love the clear and intuitive interface. The calendar synchs perfectly with my devices and the built in credit card service has allowed me to dump Square once and for all. I do all of my work on Simple Practice with my iPad and I'm so pleased with the software that I've already recommended it to several other colleagues. Also, customer service has been great responding to my initial questions. Review Source DMM Dr. Marci M. Owner Used the software for: ### "Excellent answer to the EHR requirement" May 22, 2015 5.0 As we all know we have to be compliant with federal law by 2017 by using Electronic Health Records for our clients. I have found this transition to be very smooth with the implementation of SimplePractice. My client feedback has been excellent and my new clients love the ease of the intake process. I am learning to love not having paperwork. The custom forms were were able to create for specific practices such as EMDR and various other methods of treatment are useful and valuable. I would recommend this to anyone. I am looking forward to the expansion of the program were consents from two parents can be accommodated but I have been made aware that I can upload those documents to the EHR and I am covered! Review Source TM Tracie M. LPC Mental Health Care Used the software for: I used a free trial ### "It was okay, just not for me" April 15, 2021 3.0 I am sure this is good software, it just wasn't right for me. Pros I liked the ability to chart without the use of taking up file space, and not having to use so much paper. Cons I did not like the software, the scheduling, and had some concerns for privacy and confidentiality with online charting. Review Source Response from SimplePractice June 11, 2021 Hi Tracie, thanks for trying us out! We really appreciate the feedback. To address your security concerns, SimplePractice is actually HITRUST certified, which is the gold standard of cyber-security for healthcare and technology organizations. Find out more about the security precautions we take, here: \[SENSITIVE CONTENT HIDDEN\] - Ruth from SimplePractice TB Therese B. Owner Used the software for: ### "easy and productive" May 1, 2016 4.0 pros: clear dashboard, the steps to start are guided, the first few emails before the digest are encouraging and practical, client portal is the most valuable part -- I can integrate other information into one place, instead of answering endless questions cons: billing is too proprietary. I have to combine many forms of billing into your product. I need more transition half way marks, like a feature where you track my current billing system. Review Source Response from SimplePractice May 5, 2016 Therese we're glad you like SimplePractice. Thanks for sharing your thoughts about billing. We're always working on way to make SimplePractice even better. We'll definitely keep that in mind. If you have any questions, just email us at support@simplepractice.com! 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