# Page 82 | SimplePractice Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 82 - Is SimplePractice the right Mental Health solution for you? Explore 2819 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130710/SimplePractice/reviews --- SimplePractice 4.6 (2819) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 82 - Reviews of SimplePractice ## Showing most helpful reviews Showing 2026-2050 of 2819 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AP Amy P. Marriage and Family Therapist Used the software for: ### "Simple Practice is a MUST HAVE for new private practices!" March 28, 2014 5.0 I am new to private practice and, frankly, every penny counts these days. I, like a lot of therapists, am great at the people part of my job. The organizational part of my job is what gives me a headache. Simple Practice truly lives up to its name. It simplifies all the parts of my business that require organization and record-keeping. It keeps my calendar, billing, notes and treatment planning simple and organized. It reduces the amount of time I spend doing paperwork and frees me up to focus on the part of my business that I love--doing therapy with clients! Simple Practice is worth every penny--even at a time when pennies are in short supply. I cannot imagine launching my new business without it. Review Source JH Johna H. Psychotherapist Used the software for: Less than 6 months ### "Excellent User Interface" April 16, 2018 5.0 Pros I like the user interface best, especially as compared to similar software. It's easy to navigate each area of the website. Additionally, each aspect of what Simple Practice offers takes much less time to use than if I were to do the tasks on my own. Specifically, having invoices created in no time is especially useful. Cons My least favorite part about the software is that I cannot create an appointment in iCal and have it upload to Simple Practice. Review Source Response from SimplePractice April 17, 2018 Thanks, Johna, for your review! We're very proud of our design team's great work on our user interface, and glad that automated invoice creation is saving you time. Our goal is to help you do less paperwork and contribute to more breakthroughs, and we're proud to support your work! - Gillian from SimplePractice JM Julie M. Therapist Mental Health Care Used the software for: I used a free trial ### "Very Easy to use " January 30, 2019 4.0 Pros It was easy to use from the beginning. It was easy to navigate the sight with ease. Cons SOme of the billing seems difficult but I haven't had that much time to play with it. Review Source Response from SimplePractice February 8, 2019 Julie, thanks for your positive review - we¿re glad you found SimplePractice easy to use and intuitive. We¿re here to help as you get started with billing in SimplePractice - welcome to our community. - Gillian from SimplePractice CG Carmen G. Licensed Professional Counselor Used the software for: ### "Should have done it sooner " February 23, 2016 4.0 I love the way the programs is set up so my clients can receive reminders for their appointments. Also, loved getting an email every morning indicating my schedule for the day. The lay out of this system is helping to keep all my notes daily so I don't have to invest additional time on the weekend catching up with notes or submitting bills. Thank you very much. Then only thing I will like to see in the future is the opportunity to get help on the phone. Review Source Response from SimplePractice February 25, 2016 Hi Carmen! We're happy to hear that you love SimplePractice. We do all of our support via email but we also have daily Q&A sessions at 10am and 3pm PST as well as Online Classes and Video Tutorials. Let us know if there's anything we can help with! VB Veara B. Therapist Mental Health Care Used the software for: I used a free trial ### "Beginners review" October 30, 2018 3.0 Simple practice takes the frustration out of record keeping. It also allows the clinician to email intial documentation via the client portal! Pros Simple practice allows you to schedule your clients and customize your templates. The system also sends daily reminders of your schedule. Cons The system is not intuitive. In the beginning, I found it difficult to navigate the systems. I tried the tutorial but, they did not provide the help I needed. Review Source Response from SimplePractice November 7, 2018 Veara, we're here to help - if you'd like to connect to our Product Specialist team for assistance in getting set up, just click the red Help bubble in your account, or reach out to me directly at gillian@simplepractice.com. We want to make sure you feel like a SimplePractice pro, so please don't hesitate to reach out if we can assist. - Gillian from SimplePractice KB Kara B. Psychologist Mental Health Care Used the software for: I used a free trial ### "Great option thus far!" August 27, 2018 5.0 Pros I like that the software is user friendly, as well as visually appealing and offers advanced features that other similar products did not have when I was looking into an EHR (i.e. 2 way sync, completely online intakes). Cons Though it is generally user friendly, sometimes I find things aren't located in entirely intuitive places. Also, found the editing documents part to be annoying. Something as simple as getting the spacing to look accurate took a long amount of time. Review Source Response from SimplePractice August 31, 2018 Dr. Berstresser, we're so glad that you think SimplePractice is a great option for you. We pride ourselves on making beautiful, intuitive software, and it sounds like we've hit the mark! Thank you for your positive review and for being a part of our community. - Gillian from SimplePractice NH Natalie H. LCSW Mental Health Care Used the software for: Less than 6 months ### "Review " November 11, 2019 5.0 Pros I liked the online booking widget so I could add this to my website. Cons The price is the main downside for me, especially when first starting private practice. Review Source LP Lauren P. Used the software for: ### "User-Friendly and Perfect for us" February 18, 2015 4.0 I decided to go with SimplePractice after reading and reading lots of reviews of other client management and billing systems. I just opened my practice and so far I have loved SimplePractice. It is incredibly user-friendly. I do not use it for insurance billing as I only accept cash. I love the text and email reminders to clients (some other programs bill for that separately). I am not sure if I would continue to use SimplePractice if I were billing insurance as I believe it is more expensive then other programs (I would have to research this, but it is what another area therapist told me). Overall I am very happy with SimplePractice and having the phone app is a huge bonus too!!!! Review Source JS Jenny S. Owner Therapist Used the software for: ### "New Customer" October 11, 2015 5.0 I just signed on as a customer of Simple Practice. I used the 30 day free trial. I used all the features, challenged customer service, and attended a live webinar. I was very, very pleased. The system is easy to navigate and is very straight forward. No tricky clicks or key combos to get stuff done. It has great features to support a solo practice. Love it! The customer service response is very timely and efficient. Everything in the system is found through the calendar, which is great for me because I was operating completely off a paper planner so the transition is easy. I love the request a feature board. The company is focused on improvements and upgrades that the customers want. Thank you! Review Source KF Karen F. Therapist Used the software for: ### "So far so good!" April 11, 2016 5.0 I am just about to start my own private practice. When I surveyed colleagues who have been successful in their private practices, several of them recommended SimplePractice. Running a business is way out of my comfort zone, but SimplePractice is helping me to feel more confident. So far, SimplePractice has been very responsive to my questions and the training videos are well-done and easy to understand. I still have a lot to learn but I am on my way! Review Source Response from SimplePractice April 20, 2016 Welcome to the SimplePractice community! We're glad to hear you are enjoying your experience so far. We recently revamped our help center, so if you haven't checked it out recently, we'd love for you to visit us at https://support.simplepractice.com BK Brian K. Therapist Mental Health Care Used the software for: Less than 6 months ### "Getting started" January 9, 2020 3.0 Having a difficult time getting started. Pros videos to help you get started online accessibility Cons difficulty in getting started. online classes limited to certain days only Review Source DL Dawn L. Therapist Mental Health Care Used the software for: Less than 6 months ### "Private Practice made easy" February 13, 2020 5.0 Pros User friendly, and easy to navigate. The calendar, client portal and reports make for a smooth process. Cons I haven't found anything I don't like about it yet. Review Source AD Aimee D. Psychologist Used the software for: ### "Simple Practice is great!" February 4, 2015 4.0 I have been using Simple Practice since September. It is very easy to track clients, enter notes and keep track of billing. There are a few downsides that do not outweigh the benefits. It can sometimes be frustrating because the program seems to "do it's own thing" when scheduling appointments. I will try to change the CPT code or the amount for a session and it won't change it in the system. I am sure they are working on these glitches, so overall, it is great! I would also like to see the ability to go in and change the aesthetics of the bill summary (add and take out information as needed). I have been unable to figure out how to do this, so it might just be me that has this issue! Review Source KR Kate R. Licenced Practicing Counselor Mental Health Care Used the software for: Less than 6 months ### "I am very computer illiterate but this system is easy to use!" July 31, 2017 5.0 Efficiency in note taking and knowing that records are safe. Pros The customer support is very helpful and they respond quickly! Everything is easy to navigate and read. I like that it is HIPPA compliant. Cons I guess I wish it was less expensive, though! Review Source Response from SimplePractice August 29, 2017 Hi Kate! Thanks for being part of the SimplePractice community. We're happy that you were able to learn our platform and make it work for your business! MC Megan C. Licensed Mental Health Therapist Mental Health Care Used the software for: Less than 6 months ### "Simple Practice review" October 31, 2018 5.0 Pros easy to use, lots of colleagues use it so lots of people to go to when asking questions Cons no therapist signature feature, the forms are based on CA law so I still had to figure out my own state stuff Review Source Response from SimplePractice November 16, 2018 Megan, thank you for choosing SimplePractice, and for your positive review. Welcome to our community of health and wellness professionals in private practice. - Gillian from SimplePractice CA Christine A. Therapist Mental Health Care Used the software for: Less than 6 months ### "So far very satisfied" September 28, 2018 5.0 Pros Easy to navigate, aesthetically pleasing online appointment schedule for clients, flexibility with custom forms Cons A little difficult to navigate the calendar creation initially, but figured it out over a few days. Review Source Response from SimplePractice October 30, 2018 Christine, it's great to hear that you're satisfied with SimplePractice so far. Thanks for choosing us as your practice management solution. - Gillian from SimplePractice kM krsitine M. LCSW Individual & Family Services Used the software for: Less than 6 months ### "I have recently opened a private practice and Simple Practice has made the transition so easy." March 15, 2018 5.0 Easy to put all of my documents, forms, receipts, notes, etc. in one place. Pros My favorite feature so far has been the ability to create my own documents and forms. The customer service is also pretty great. I had a few questions about creating the questions I wanted to an intake assessment. I scheduled a 15 minute Skype meeting and all the questions I had were answered during that time. I have no doubt that this is a program I will continue to use for a long time. Review Source Response from SimplePractice March 24, 2018 Hi Kristine, Thank you for writing such a positive review! It's so great to hear that you're loving the customizable forms feature and that all of your questions were answered. To stay in the loop with what we' re working on please check out our product roadmap blog: https://tinyurl.com/y8hklj7b. Best, Niki DR Daniel R. President Health, Wellness and Fitness Used the software for: I used a free trial ### "speech-language pathologist" September 12, 2018 5.0 Pros This software appears to be straightforward and comprehensive. I like that I can put more effort into growing my practice and lesson planning instead of organization and privacy concerns. Cons As a speech language pathologist, I feel a bit like a blacksheep as the correspondence and community is mostly geared toward psychologists. However, it seems to fit all of my needs. Review Source Response from SimplePractice October 30, 2018 Hi Daniel, thanks for choosing SimplePractice for your speech-language practice. We're always working on better tailoring SimplePractice to the specific needs of the health and wellness professionals who use our platform - thank you for your feedback. We're really pleased to see that you're spending more time growing your practice now that SimplePractice is taking care of the rest! - Gillian from SimplePractice AR Asma R. Licensed Professional Counselor Used the software for: ### "Quick, easy and gets the job done!" August 3, 2015 4.0 I've had a positive experience with SimplePractice thus far. The number one reason I chose this EHR over others is based on reviews from other therapists. I didn't want to try several different ones before deciding so I just took a chance with SimplePractice and glad I did. I like that I can document from anywhere, including my phone. I am not limited to just my office, as I was when I was hand writing my notes. I also like the email reminder because it saves me time and the risk of forgetting to send the email to my clients. In addition, I like that I can scan multiple documents. It's fairly easy and reliable. I would recommend any therapist to at least give it a shot for a month! Review Source MP Maria P. LMFT, RN Mental Health Care Used the software for: I used a free trial ### "New User" November 24, 2019 4.0 I feel it is too soon to make a fair judgment just yet as I am picking it up slowly. Pros It provides instructions for each area that I use. I think, so far, I love the calendar the best. My clients are grateful as well. Cons I am still learning. So far, I have not discovered a step-by-step process. Alternatives considered [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) Reason for choosing SimplePractice It was suggested by a colleague. Review Source RV Rachel V. Owner Health, Wellness and Fitness Used the software for: I used a free trial ### "Rv" October 27, 2018 4.0 I'm just getting started but I appreciate the HIPAA compliant messaging. This eliminatesy need to pay additional money to encrypt my emails since I'm a mew business and don't have much capital to spend! Pros The ability to customize my note templates and forms, and that the homepage opens to my calendar. Cons There is no integrated fax system for me to be able to send/receive documents in a HIPAA compliant way with insurance companies or other healthcare providers. I would love to see that included since some competitors have figured that out. Review Source Response from SimplePractice November 7, 2018 Hi Rachel, thanks for your review - we're glad that you appreciate the ability to customize your note and form templates. Your feedback about an integrated fax system is appreciated. Thanks for being a part of our community. - Gillian from SimplePractice CM Candace M. LCSW Mental Health Care Used the software for: I used a free trial ### "So far, so good!" October 3, 2019 5.0 I’m excited to use the secure messaging option as well as the secure video session option. Pros I’m very new to Simple Practice. I loved the option of the free trial and have just upgraded my account. The emails have been helpful in knowing what is available and how to access what I need. Cons It didn’t feel user-friendly to upgrade from my I-phone. I wanted the professional option but only the Essential would load. I had to use my computer to upgrade. It took more time and was not convenient. Reason for choosing SimplePractice Ease of use. Reputation. Review Source JF Jennifer F. Therapist Mental Health Care Used the software for: Less than 6 months ### "This program makes private practice smoother! I can concentrate on seeing clients." May 28, 2017 5.0 Easy, convenient support to my practice. Pros Data entry is easy and quick. Lots of articles and webinars to learn how to use the features. Convenient and efficient. Cons . Review Source Response from SimplePractice June 2, 2017 Hi Jennifer! We just wanted to say thanks for leaving us a review and we're happy to hear you love it! If you ever have any questions, we're here to help. You can get in touch with us at https://support.simplepractice.com/hc/en-us/requests/new AH Amy H. Therapist Mental Health Care Used the software for: I used a free trial ### "A more efficient practice" October 29, 2018 5.0 This has enabled me to safely and securely gather and store all of my clients’ information and has made me a much more efficient therapist. Pros I absolutely love the customizable notes templates and the paperless intake! And free appointment reminders!! Cons I would like for my clients to be able to share documents (like copies of insurance cards) through the client portal. Also, I just upgraded my account from a free trial and I’m very upset that I lost the last 14 days of my free trial because I was an early bird. Review Source Response from SimplePractice November 7, 2018 Amy, we're so glad that you love SimplePractice's customizable intake and note templates, and that you're a more efficient therapist because of SimplePractice. Thank you for choosing SimplePractice as your practice management platform. - Gillian from SimplePractice GD Gina D. LMHC Hospital & Health Care Used the software for: Less than 6 months ### "Just what a beginning sole practitioner needs" July 14, 2016 5.0 The 30 day trial allowed me to really get a handle on the program. Scheduling, client portal, notes, billing are all covered and it's been a great asset as a begin a new practice as a sole practitioner. Pros Ease of use. Structured and organized. Cons Wish I could customize forms at the lower price point. Review Source Response from SimplePractice July 15, 2016 We're so glad SimplePractice has helped you! Thanks for joining our growing community. We're here to make things simple! Talk to a Capterra advisor for free and get results within 15 minutes.