# Page 93 | SimplePractice Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 93 - Is SimplePractice the right Mental Health solution for you? Explore 2819 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130710/SimplePractice/reviews --- SimplePractice 4.6 (2819) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 93 - Reviews of SimplePractice ## Showing most helpful reviews Showing 2301-2325 of 2819 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JD Jemila D. Used the software for: ### "Great service value for the cost" February 6, 2014 5.0 SimplePractice has all the basic things you need to keep your practice organized - calendar, billing, and forms for session and treatment notes. The design is "simple" but appealing, and it is intuitive and easy to navigate. Other software offers more options- and also costs more, but SimplePractice appears to be in the practice of adding additional content according to the requests of its users. When I can't find an answer within the software, customer service has been prompt and responsive. So far they've been great! Review Source KB Kristine B. Owner/psychotherapist Mental Health Care Used the software for: Less than 6 months ### "Easy to use" November 3, 2018 5.0 Pros It's very practical, efficient and easy to learn. Cons I haven't found anything problematic yet Review Source Response from SimplePractice November 16, 2018 Kristine, thank you for your positive review! We're proud to support the work of Bright Horizons - welcome to our community. - Gillian from SimplePractice FP Fabiola P. Clinician Mental Health Care Used the software for: Less than 6 months ### "Great Software" September 17, 2018 5.0 Simple Practice put everything I would need to have for my business in one place Pros I like that there were alot tools and forms to make things really simple and that I was able to customize the forms to fit my practice. Cons The learning curve is tough and figuring out the right way to get help Review Source Response from SimplePractice October 30, 2018 Fabiola, thank you for your positive review. We're glad that SimplePractice is everything you need for your practice, all in one place. We're here to help - if you ever have a question or need assistance, just click the red Help bubble in your account to connect to our friendly Product Specialist team. Thanks for choosing SimplePractice. - Gillian from SimplePractice PK Peter K. Psychological Assistant Mental Health Care Used the software for: Less than 6 months ### "Practical and user friendly" November 25, 2019 5.0 Overall it has been very positive! Pros \- User friendly - Prompt and thorough customer service - Useful templates for documentation Cons \- Cannot easily undo a note or edit it once it has been signed - Difficult to navigate adding a supervisor and the workflow/communcation surrounding notes - Did not like that clients were emailed automatically about appts before I changed setting Review Source AH Ann H. Psychotherapist Used the software for: ### "Loving Simple Practice" July 25, 2014 4.0 I did a few test runs with the free trial as I've been building my private practice, and saw the benefits immediately. I recently decided to sign up for the program. It has already helped me immensely just by automating the insurance form process, which I have found daunting to do on my own! The interface is beautiful and user-friendly, and very customizable for the unique needs of my practice. I also appreciate the awesome customer service - responsive and personal. Now just waiting for the Android app version! Review Source RS Rukudzo S. Licensed Professional Counselor Used the software for: ### "This software lives up to its expectations based on the name. It streamlined my practice .!" February 10, 2016 5.0 The software is easy to use and it organized my Practice. I love the fact that they are online based and they have an app for Android. I am always able to check my calendar and schedule clients even when i am remote. The in house ability to file claims and accept all major credit cards makes it attractive. The greatest attribute is that there are no contracts and you have an option to download your data if you choose to cancel the service. It is very affordable and offers tier pricing based on your Practice needs. Review Source PS Pascale S. Clinical Psychologist Used the software for: ### "Speeds up the process of note writing and clinical documentation " May 9, 2016 5.0 I am a new customer but so far I am enjoying my experience with Simple Practice. Keeping my notes electronically has been convenient (I can write notes from multiple places, as I do not need have a physical chart on my person). The interface has been relatively easy to navigate, though I did need to use the help center (and contact customer service once) to figure out a couple of things. However, both of these resources were very helpful! Review Source Response from SimplePractice May 16, 2016 Pascale, we're happy to hear this! Welcome to the SimplePractice community! MC Marla C. Psychologist Used the software for: ### "Aptly named product" January 8, 2015 4.0 I held out forever with cumbersome paper client records, while all of my peers went electronic. Simplepractice has made it so easy to streamline my practice management. Within a week, I am a fully functional electronic practice. The cloud based program is so easy to understand and accessible from anywhere and everywhere. Customer support has been stellar! Review Source Response from SimplePractice January 17, 2015 Hi Marla, Welcome to the digital age :-) Glad we could help you make the transition from paper to paperless. We're here for you if you need anything. Howard MW Michelle W. Licensed Professional Counselor/Owner Mental Health Care Used the software for: Less than 6 months ### "An affordable and intuitive service to get my private practice up and running! " September 23, 2017 5.0 Feeling confident about starting my own practice! Pros I love the ease of client intake and communications through the portal, ability to bill and manage client payments, and automated text appointment reminders for client appointments. Cons I would love to have the ability to fax documents securely directly from Simple Practice. Standard release of information forms would be welcome. Review Source Response from SimplePractice November 5, 2017 Hi Michelle - Thanks for sharing your experience and being a part of the SimplePractice community! It's fantastic to hear you've enjoyed communicating with your clients through the Client Portal! Congratulations on starting your own practice! JB Jessica B. LPC Mental Health Care Used the software for: I used a free trial ### "Very happy I choose this software" November 7, 2019 5.0 SimplePractice has made starting my private practice a breeze. So much easier than I was anticipating. Pros I especially like the templates for privacy practices, consent to treatment, and ROI. I also love how easy my clients can use the portal to communicate with me and to complete standard forms. Cons For some reason, I can’t create a group note. It’s an odd oversight, in my opinion. Review Source MP Maggie P. Owner Used the software for: ### "Wonderful and Easy Software" April 27, 2016 5.0 I just opened my private practice and would like to share with others my experience using SimplePractice. SimplePractice is extremely user friendly for myself and my clients. I e-mail the staff with questions and customer service is fantastic! My e-mails are answered in minutes. My clients love using the portal and have told me that it is a very easy program to use and have had no problems. Thank you SimplePractice! Review Source Response from SimplePractice April 28, 2016 Hi Maggie! We're glad you are loving SimplePractice. Welcome to our growing community! KS Kathleen S. Clinical social worker Used the software for: ### "Love the customer support! " May 6, 2016 5.0 As a new user, I have greatly appreciated the speedy and helpful responsesto my questions. I've also attended the live support seminars, which had been a great opportunity to learn more about simple practice. I'm truly impressed with the efforts made to create an user friendly experience. I know that if I ever run into a technology problem, the simple practice team will be there to assist! Knowing that takes away my technology anxiety! Review Source Response from SimplePractice May 16, 2016 Kathleen we're so happy to hear this! Welcome to our growing community! SK Stacey K. Psychotherapy & Child Custody Used the software for: ### "Straightforward, simple, efficient" April 28, 2014 4.0 I was drawn to Simple Practice because of its clean look. I downloaded the free trial and quickly became a fan. Customer service is readily available to help. When I asked about a feature that was missing, I was told they were working on it and will have it ready in the next few months. It has made me better with my billing and my notes, two areas of my practice I always seemed to put off doing. I look forward to the added features and I'm very happy that I purchased Simple Practice when my trial was over. Review Source AS Agnes S. Psychologist Mental Health Care Used the software for: I used a free trial ### "User Friendly" October 14, 2019 5.0 Pros This product is extremely user friendly. The program understands the administrative needs of a mental health professional perfectly. I barely had to change any settings, it's so easy to use. I am very pleased with the program. Cons The credit card fee is extremely high. It's very expensive for a small business like mine, where I see clients once a week. Reason for choosing SimplePractice no Review Source LH Lara H. Used the software for: ### "There are features that can allow for efficiency however I found it takes some time to navigate. " April 30, 2015 3.0 I appreciate the use behind the overall program however it has taken time to get to know how to use and navigate despite using the videos. I wish there was more direct phone service when needed and the timing for returning calls was usually several hours later. I like the ability to have personal e-mails sent as reminders for clients. I wish there was a better face sheet form/display to provide relevant information that could be quickly obtained for referencing as well as to print and keep in a chart. Review Source JW Jennifer W. Psychotherapist Used the software for: ### "Very pleased! Obviously built for therapists! " January 18, 2016 5.0 I switched over from the very cumbersome therapy appointment software. I found myself running behind on notes and just could not keep up. I realized it wasn't me...it was the software. It wasn't easy to use and I needed a change. Simple practice is the best change I could have made for my private practice. The app and ease of use has made my life easier and I can actually do session notes between sessions like I used to without having to be logged into a computer! So pleased! Can't say enough good stuff. Review Source SS Stephanie S. Owner and LMFT Used the software for: ### "I think it will change my life by saving me time..." January 31, 2016 4.0 Halfway through my free trial I have decided to bite the bullet and go all in. I LOVE that I can do notes using the app on my phone, and I love that the "gestalt" of my practice feels contained and organized. I still want to learn to use features like invoicing and credit card billing, but these don't seem like intuitive features to me - I'm not sure they are as user friendly - so I haven't ventured into that aspect of the program yet. Overall, I think I'm satisfied, and I definitely recommend to others! Review Source CF Charlotte F. Therapist Mental Health Care Used the software for: Less than 6 months ### "SimplePractice has been easy to use. It is very intuitive. Love intake process. " November 1, 2017 5.0 Helps me run my practice efficiently without needing multiple products for notes, billing, scheduling etc. Pros Having everything on one platform. Being able to email client portal access with intake paperwork and statements. Ease of billing and note completion. Great customer support!! Cons Inability to choose exact session time on mobile app, such as 1:50pm because it only allows 15 minute increments even though the website lets you schedule tonthe exact minute. Review Source Response from SimplePractice November 3, 2017 Hi Charlotte - It's great to hear that SimplePractice has helped streamline your business! Thanks for being a part of the SimplePractice community! JF Jamie F. Hospital & Health Care Used the software for: Less than 6 months ### "Great Product" June 23, 2016 5.0 Great product for anyone in private practice, I highly recommend this to any mental health provider. Pros Ease of use Cons Nothing Review Source Response from SimplePractice June 29, 2016 Woohoo! Jamie we love to hear this! As always, if you have any questions just visit us at support.simplepractice.com. We're here to help! LB Liz B. Clinical Psychologist Medical Practice Used the software for: Less than 6 months ### "This makes charting very easy" April 29, 2017 4.0 Ease in charting Pros Client scheduling, billing, coding and notes area all integrated. That saves a lot of time and hassle. Also quite good customer service. Cons I can't find all the billing codes I like to use; it doesn't make charting assessments (e.g., neuropsychological assessments) easy. Review Source Response from SimplePractice May 11, 2017 Hi Liz, thanks for being part of our community! We're happy to hear that you're streamlining your practice and saving time with SimplePractice. Here's some info on setting up your account so that it's easier to find the billing codes of your choice: https://support.simplepractice.com/hc/en-us/articles/207624616-Using-and-Creating-Service-Codes JR Janie R. Owner Used the software for: ### "As a new therapist, this software makes the process of keeping client records organized a breeze! " May 6, 2016 5.0 After trialing Simple Practice for 30 days, I am convinced that anyone starting a private practice will find this software invaluable. I was most impressed with how user friendly the program is and the features that are specifically designed for keeping accurate documentation and good business records. I look forward to growing my practice and becoming a much more efficient therapist and business owner with Simple Practice! Review Source Response from SimplePractice May 16, 2016 We look forward to growing with you! Welcome to the SimplePractice community! NS Natalia S. Therapist Mental Health Care Used the software for: Less than 6 months ### "Great program for mental health charting" January 6, 2020 5.0 Overall the program is great and Ive been very satisfied. Pros It can be set up to bill insurance providers. Makes creating/setting up new clients and new appointments fast and easy. Cons Still trying to figure out the automatic billing feature. I've had to turn this feature off and bill manually as the system kept billing clients requiring that I refund money repeatedly.... Review Source RC Rosa C. Psychotherapist Used the software for: ### "Excellent electronic file management tool!" October 2, 2014 5.0 Like many clinicians, I am always looking for ways to streamline my clinical file management requirements. With Simple Practice, I'm able to maintain clinical notes, appointments, client information, and billing specifics all in one place. Simple Practice is also extremely helpful by reminding clients of appointments electronically by text--a must-have when your practice is essentially a one-person office. Review Source Response from SimplePractice October 2, 2014 Hi Rosa - Thanks so much for your review and for being a customer. Glad we found you! Howard TB Tracy B. MFT Used the software for: ### "Very Happy with Simple Practice" October 13, 2014 4.0 I love that it's accessible on my phone as an app to make notes and review client information. The initial set up for each client is a bit consuming. I wish it had a new client "wizard" that would automatically request all the information necessary for a new client. It was hard to figure out if I had entered everything in because after you hit save it comes up to a blank form again. Even so, I have no regrets and am looking forward to the upgrade for tracking families and multiple person sessions. Review Source SC Stacey C. mental health counselor Health, Wellness and Fitness Used the software for: I used a free trial ### "Pleased with initial trial" July 16, 2019 4.0 Pros I like that it is fairly intuitive. I'm not very "techy" and so far so good! Cons I haven't used the software very long (just finishing my free trial), and at the moment, I haven't found anything not to like. Review Source Response from SimplePractice July 18, 2019 Stacey, we're glad to hear you haven't found anything about our all-in-one practice management platform that you don't like yet. Thanks for your positive review. - Gillian from SimplePractice Talk to a Capterra advisor for free and get results within 15 minutes.