--- title: "Page 3 | SimplePractice Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 3 - Is SimplePractice the right Mental Health solution for you? Explore 2828 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/130710/SimplePractice/reviews/?page=3" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- SimplePractice 4.6 (2828) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Page 3 - Reviews of SimplePractice ## Showing most helpful reviews Showing 51-75 of 2828 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Strategic officer Used the software for: I used a free trial ### "All-in-One Practice Solution" November 20, 2025 5.0 Clean, user-friendly design minimizes clicks and learning curve. Streamlined workflows—automated invoicing, superbill generation, eligibility checks, claim submission. Pros SimplePractice shines for its easy design, telehealth, billing tools, and smart automation. Workflow efficiency: "Time-saver" reducing administrative burden Cons Limited customization/reporting, lacking full API integrations. Occasional instability or missing client portal features, and support primarily via email/chat. Review Source Psychologist Used the software for: 1-3 years ### "Evidence-Based Treatment Planning Made Simple" September 24, 2025 5.0 Pros The Wiley Treatment Planner option makes it easy for clinicians to incorporate evidence-based goals and techniques in their work. Cons The cost is a bit high, and you can get many similar features, like formatted notes and scheduling options, on other platforms. Review Source Manager Prescriber Used the software for: Less than 1 year ### "exactly what a healthcare practice needs." May 8, 2025 5.0 Pros SimplePractice has been everything for my practice: flexible, intuitive, transparent, and honest. Their email support is responsive and helpful—exactly what a healthcare practice needs. Cons Simple practice does not have many cons. I would like an easy feature to send the pharmacy preference to patients. Switched from [Tebra](https://www.capterra.com/p/129169/Tebra/) Alternatives considered [Tebra](https://www.capterra.com/p/129169/Tebra/) Review Source Biller Used the software for: 3-5 years ### "Simple Practice is top therapy Software" May 29, 2025 4.0 Pros I enjoy the ease of being able to keep track of billing and analytics information. The function is easy to review. Cons I dont enjoy the appointments color codes used. I think some of the colors need to be changed so that some dont look similar when scheduling appointments. Also I dont enjoy that the autopay function is turned off when insurance providers complete claims and update client responsibility. Review Source Psychologist Used the software for: 3-5 years ### "Almost Too Simple" February 27, 2025 5.0 Pros I have been using Simple Practice since 2018. It seems cliche to say that this platform makes running my practice simple, but in this case that really is the best word. I think for me there are 3 things that make running my solo private practice almost too easy. 1. Scheduling. I love that I can schedule clients for weeks at a time. I can properly schedule clients who are every other week and weekly and be able to add in one-time sessions in between and minimize the problem of double booking myself. Clients can cancel themselves and I can also see who would be in person or virtual. I love that I can create any time of appointment so that I don’t schedule clients without leaving time for eating. The scheduling includes the billing codes, alerts before each session and much more so it’s not something easily recreated in google calendar. And now that other calendars and Simple Practice can sync, it makes my weekly schedule that much more simple. 2. Billing. There was lots of intimidation around bilingual insurance. Enter Simple Practice. I still cannot believe that I can submit billing for multiple clients at once with one click. That’s it. And if I ever have an issue (very rare) the customer support is so good, they give step by step instructions to fix the issue making email communications simple as well. 3. Telehealth. My clients love that they can join a session from their iPad, laptop or phone with the click of a button. This is great for adolescent clients and allows for using a backup device in the moment if a laptop or phone dies mid session. They can send a message while on session in the chat or I can share my screen to work on exercises when needed. It has been super simple to have family sessions on multiple devices when needed. Running a practice from intake to termination is so easy that sometimes I feel like I’m forgetting to do something. It’s almost too simple. But guess what, Simple Practice even alerts you when you forget to do a note or a client has an outstanding balance, so even forgetting is made simple too! Cons Wished there was a live support option - now they have added it with a higher plan so I will need to check this out! Review Source Pharmacist Used the software for: Less than 1 year ### "Keeps my practice calm" May 20, 2025 5.0 SimplePractice is nice clean tool for my solo therapy biz, sets my sessions and notes all lined neat. Pros Booking is drag‑drop style, intake forms shoot to client auto, and billing links to reminders so I forget less. Cons Only thing is, video call gets choppy some days and support replies not always fast, plus reports don’t break down data deep unless I export stuff outside. Review Source Dietitian Used the software for: 3-5 years ### "Truly “simple” to use" April 7, 2025 4.0 It was a really great starting HR when I was billing insurance and didn’t have many other needs beyond that and charting. Now I need something a little more robust so I did make a switch. Pros It truly was simple to use, especially the insurance billing integration Cons It didn’t have a lot of additional built-in features that other EHR’s have such as integrated faxing. Review Source Shay D. Therapist Used the software for: Less than 1 year ### "Good Tool but Overpriced" May 6, 2025 3.0 The experience was fine, but the cost was something that didn't make sense to me. Pros Basic electronic health record. Provides the items you need to run a private practice Cons The cost. There are a lot of other programs out there offering similar platforms for less Review Source Licensed Professional Clinical Counselor Used the software for: 3-5 years ### "SimplePractice review " April 7, 2025 3.0 Was positive until there were several changes which made insurance billing much more difficult Pros Ease of use Customer service was prompt and responsive Cons Too many updates and changes at once occurred Review Source Principal and Practitioner Used the software for: I used a free trial ### "Too Expensive and Terrible Customer Service" April 28, 2025 4.0 I liked Simple Practice's product but by the time you add on all of the "extras" it gets really expensive. Pros Easy to use interface and nice features such as integration with insurances for claims Cons Customer service is not great (hard to get a real person who also then knows how to answer your question). Switched from [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) Switched jobs from a company using Therapy Notes so tried Simple Practice. Therapy Notes was better. Review Source Therapist Used the software for: 3-5 years ### "User Friendly " February 3, 2025 5.0 Overall it’s my favorite ehr platform because it’s so easy to navigate. Pros User friendly, the templates are helpful and easy to use, telehealth feature, and I like how the goals from the treatment plan show next to the progress notes. Cons I can’t think of anything I dislike. Sometimes the connection on telehealth sessions is poor, but that is likely not a SimplePractice issue. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) Reasons for choosing SimplePractice Simple Practice was more user friendly and easy to navigate. Review Source Speech-Language Pathologist Used the software for: 1-3 years ### "Speech Therapist Review of SimplePractice" April 8, 2025 5.0 Overall I had an excellent experience with SimplePractice. I always felt organized with my schedule and I loved the reminders for when I missed a session note for a client. Pros I liked how easy to use and navigate it was. I felt like I could quickly find things without issue. Very organized and clean design. Cons I wish I could customize the colors for clients on my calendar. Review Source Billing Used the software for: Less than 1 year ### "Simple Practice 2025" February 18, 2025 3.0 It was okay. I was able to teach myself mostly how to use Simple Practice without any additional help. However, some things were very confusing and the fact that you cannot call Customer Service was awful. Pros The ease and quality use of the product. It was super simple to use. Cons Trying to manage paying just a regular payment was hard. It has to be attached to a created invoice and was sort of annoying. Review Source Owner and Psychologist Used the software for: Less than 1 year ### "A modern secure practice system." January 3, 2025 5.0 It was pretty easy to set up and I'm still continuing to find extra features they offer. I like that they take cyber security seriously. I'm not sure why there are negative reviews about customer service as they have been quick to get back to me. Pros The calendar is great, easy to use and you can see the times client's are scheduled. You can set up notifications to be alerted about appointment times. The customer service has been helpful and they are quick to get back to me. They offer a lot of great features. Cons I would prefer more customizability with the invoices and Superbills. Switched from [Psyquel](https://www.capterra.com/p/69929/Psyquel/) Psyquel's customer service became an issue in 2024 after it was bought out. The system is outdated. They haven't made any real changes since I started with them over ten years ago. I worried about their security. It's quite basic and doesn't offer many features. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[TherapyAppointment](https://www.capterra.com/p/110508/TherapyAppointment/) Reasons for choosing SimplePractice I liked Simple Practice's calendar better, they offered a lot of features, and it was easy to use and set up. Review Source SLP Used the software for: 3-5 years ### "Nice, user friendly software" February 27, 2025 5.0 Enjoyed the software overall, great for daily documentation and scheduling Pros It is user friendly, easy to navigate and aesthetically nice Cons The evaluation template was not as detailed as I would have liked, so we would end up writing evaluations in a separate document and upload it into the system Review Source office manager Used the software for: I used a free trial ### "Great software for small groups or individuals" February 25, 2025 3.0 Pros It's simple. Has just what you need to run your practice. Cons It wasnt a good fit for our group. We have multiple credentials. Switched from [AdvancedEHR](https://www.capterra.com/p/114601/AdvancedEHR/) Our software was decomissioning and we were trying out new platforms. Alternatives considered [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/) Reasons for choosing SimplePractice At the time it seemed easier to use, but in the long run we realized it was not going to work for our practice. Review Source Executive Director Used the software for: Less than 1 year ### "Too simple for our practice." March 4, 2025 1.0 We outgrew it quickly and so it was not a good fit for our practice. Pros The cost and ease of use of the EMR was nice and the SOAP notes were easy to use. Cons The fact that it was too simple. It didn't allow for multiple therapies as we grew. Review Source Owner Therapist Used the software for: 3-5 years ### "I LOVE SimplePractice!" January 16, 2025 5.0 My overall experience with SimplePractice was AMAZING!!!!! Pros I love how easy it is to use and how user friendly it is. Cons The cost prohibited me from continuing to use the platform. Switched from [Jane](https://www.capterra.com/p/178984/Jane-App/) I could no longer afford the platform fees. Review Source OTA Used the software for: Less than 1 year ### "Simple Practice" February 25, 2025 1.0 This was a very difficult EMR system to use for therapy Pros The billing was pretty easy for the billing department Cons It was extremely difficult to track progress, see goals, etc. Review Source Marriage and Family therapist and emotion coach Used the software for: 3-5 years ### "Simple Practice, intuitive EHS " February 11, 2025 5.0 Positive. I tried to use a different EHS but felt like it was overly complicated and unorganized so I went back to simplepractice and just bought a cheaper plan. Pros The way it is organized feels intuitive and user friendly. Cons Primarily the cost to send text messages (I would pay for that separately as an add on with the lowest plan) Reasons for choosing SimplePractice I don't. I use both for different purposes. Review Source Owner and Counselor Used the software for: 1-3 years ### "The Cost and the Features Did not Align" January 31, 2025 3.0 Pros It was easy to customize notifications that would be sent to clients. Cons The pricing structure and the consistent additions at extra costs. Review Source Coty D. Owner Used the software for: 1-3 years ### "Over priced, but works" January 13, 2025 3.0 I don’t love the platform, but it works for what it is. It’s also more expensive than a lot of EHRs for pre-licensed individuals. Pros I like that it is good for the starting up clinician and that the templates are easily customized. Cons I don’t like how glitchy telehealth is, that there is not a lot of customization on the calendar screen and it can be readily confusing to someone who is trying to use the system besides just scheduling. Alternatives considered [TherapyMate](https://www.capterra.com/p/134728/TherapyMate/) Reasons for choosing SimplePractice Ease of use versus the other did not come with a telehealth platform. Review Source Dra. Kimberly C. Clinical Psychologist Used the software for: Less than 1 year ### "All in one" February 11, 2025 5.0 It is the "all in one" that a professional needs. Pros It honors its name, it is very Simple to use, specially for medical records and professional documentation. It is helpful with scheduling appointments and billing. Cons It could be a "too simple" or basic platform for what health profesionals are used to. However, it is very helpful and gives you a new vision of keeping simple documentation. Review Source Administrative Manger Used the software for: Less than 1 year ### "Good "Off The Shelf"" January 27, 2025 4.0 Easy for administrative and practitioner use; intuitive for clients; less engaged in seeking out maximum coverage for clients. Pros Ease of use for the client to enter and update info. Also straightforward for administrative use related to billing and scheduling. Cons The nature of highly customizable tools sometimes comes with the extra work of identifying the settings that need to be adjusted to pull the desired data. For example, billing dates defaulting to the last billing period as opposed to client history. Also not as proactive in pursuing insurance coverage for clients. Review Source Owner and Mental Health Therapist Used the software for: I used a free trial ### "Profit First & Monopoly Goals" January 3, 2025 1.0 SimplePractice bought out my long-time EHR Luminello in 2023 and eliminated Luminello in 2024, taking over their customers. They offered Luminello customers a "special deal" with a "lower rate" for the first year. Upon looking up SimplePractice's rates on their own website, I discovered that the "deal" that they offered us was MORE than their regular rates, not a discount. They also consistently raise prices for their current customers at well above market increases and charge extra for very basic features that are included in other EHR's basic plans. I have also heard unfavorable things about their privacy practices (i.e., selling aggregate client data for profit). Finally, in 2024 they bought out Track Your Hours, including Track Your CEUs, another product that I had been using for years (for free!), and then proceeded to shut down that product as well. I assume they offer a similar feature in their EHR and did not want any competition. They seem to be trying to create a monopoly on all mental health related digital companies so that they can charge as much as they want. Pros I have had multiple dealings with SimplePractice, but (to be fair to them) my ratings are not based on using their EHR, but rather their business practices. I have nothing good to say about them. Cons Their focus on profit at the expense of ethics and customer/client satisfaction. Switched from [My Best Practice](https://www.capterra.com/p/242271/My-Best-Practice/) I was forced to make the switch from Luminello when SimplePractice bought out them out. I immediately switched to another EHR (Sessions Health), which I have been happy with (I also tried My Best Practice, but it wouldn't let me select Luminello as the product that I switched from). Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.