# Page 80 | SimplePractice Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 80 - Is SimplePractice the right Mental Health solution for you? Explore 2819 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130710/SimplePractice/reviews --- SimplePractice 4.6 (2819) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 80 - Reviews of SimplePractice ## Showing most helpful reviews Showing 1976-2000 of 2819 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GR(M G Raymond (Gary) M. Owner/Director Used the software for: ### "I Am a Hard Sale" September 30, 2015 4.0 I tried Simple Practice on a trial basis three times over 14 months. During that time I examined other products and eventually committed to using Simple Practice. I was eventually sold on it by its simplicity and ease of use. The templates and the ability to create my own forms are a big plus. Additionally the client portal saves time for me and the client by allowing the review and completion of standard forms before our initial meeting. I am impressed and hope to be impressed even more as new options roll out. Review Source Response from SimplePractice October 6, 2015 Well Gary, as they say, third times a charm!!!! So glad you kept coming back and that you've decided to stick around. Please know how much we value your trust and let us know how we can make our product serve you better. Howard AD Alana D. Psychologist Mental Health Care Used the software for: I used a free trial ### "Alana Review" November 17, 2018 4.0 Pros I like that it is intuitive. I like that you can customize documents. Cons I think it could be slightly cleaner and easier to navigate. Less options is always better. Review Source Response from SimplePractice November 22, 2018 Alana, thanks for your review of SimplePractice! While we're unlikely to reduce the number of features that SimplePractice offers, we appreciate your feedback on how to make SimplePractice easier to use for you. Thanks for being a part of our community. - Gillian from SimplePractice KW Karla W. Art therapist Mental Health Care Used the software for: Less than 6 months ### "Simple practice review" November 12, 2018 5.0 Very good. I really appreciate the billing aspect, that it looks with my Google calendar, that the appointment reminders are free. I like that I can send patients notes, ppwk etc. Pros I like the visuals and ease of the program. Definitely straightforward. Cons Sometimes it's hard to find links to things. I would like to create more default settings like the length of time in a session. I don't love the way the calendar is set up on the phone app. I would prefer a calendar template (month) without having to scroll Review Source Response from SimplePractice November 21, 2018 Karla, we're glad that you appreciate SimplePractice's commitment to design. If you'd like to set up some time to talk about setting up your defaults to best fit your practice, just hit the red Help bubble in your account, and we'd be happy to set up a screensharing session. Thanks for your positive review. - Gillian from SimplePractice EI Emily I. Clinical Psychologist Used the software for: Less than 6 months ### "I've just started to navigate the system, and am looking forward to the webinars" December 6, 2017 4.0 Pros Many forms of support, through customer support and the classes. Also, it seems like it will be fairly streamlined with communication with clients, billing and documentation all in one place. Review Source Response from SimplePractice December 15, 2017 Hi Emily - We're thrilled to hear that you are planning to join in our Live Online Classes. These are a great way to learn how to optimize your SimplePractice use and can also ask questions you might have. Thanks for sharing your experience with us! SD Stacey D. Licensed Mental Health Counselor Used the software for: Less than 6 months ### "Great tool" February 27, 2018 5.0 Pros Scheduling, ease of filing claims, ability to do quick treatment plans. I also like the idea that everything is streamlined. Cons The app does not have all the features I want, too many different windows to put in new client information. Review Source Response from SimplePractice March 8, 2018 Hi Stacey - We're thrilled that SimplePractice has helped streamline your business so you can take the time to focus on the things that really matter. Thanks for taking the time to write a review! DT Dawn T. Licensed Psychologist Used the software for: Less than 6 months ### "I've only done the one month free trial, but so far so good." January 21, 2018 4.0 Pros The interface is aesthetically pleasing. The features seem well integrated. I have choices about how detailed to get with my EMR. Cons I've run into a couple small glitches (which may be the result of user error), but I haven't seen anything about it I don't like yet. Review Source Response from SimplePractice January 26, 2018 Hi Dawn - Welcome to the SimplePractice community! We're glad to hear you enjoy the interface so much and have had a smooth transition in your trial. EA Eve A. Marriage and Family Therapist Mental Health Care Used the software for: I used a free trial ### "Great support for scared newbies like me!" August 13, 2018 5.0 I am excited to launch my private practice today and have Simple Practice help me get off to a good start! Pros That it took me step-by-step through the set up process and that I can be paperless. Cons I haven't found a part of it I don't like yet. Review Source Response from SimplePractice September 1, 2018 Eve, we're so glad we could ease your fears and get you running on SimplePractice quickly. Comgratulations on launching your private practice - we're here to help every step of the way! - Gillian from SimplePractice JE Jessica E. psychologist Used the software for: ### "So glad I found Simple Practice" October 3, 2015 5.0 As a psychologist opening my own private practice, I am so glad my colleague recommended Simple Practice. It is easy to use and incorporates multiple features in one place including both progress and psychotherapy notes, billing (including insurance and credit cards), and intake materials completed by clients. I was interested in keeping my practice files and paperwork in electronic format, and I can easily do this with Simple Practice. I particularly appreciate the client portal that allows me to send customized forms to clients to complete before our appointments. I highly recommend Simple Practice. Review Source Response from SimplePractice October 6, 2015 Jessica, we are also so glad your colleague recommended SimplePractice to you. Thanks for the solid review and recommendation! Howard LW Lakeysha W. Licensed Professional Counselor Mental Health Care Used the software for: Less than 6 months ### "Great therapy software and affordable" October 5, 2017 4.0 Pros The ability to do notes anywhere and from computer or phone. The cost of this software is amazingly affordable. The features are great. Cons I think when they add the treatment plans this will give an added bonus to the software. Review Source Response from SimplePractice November 3, 2017 Hi Lakeysha - Thanks for being a part of the SimplePractice community! We're excited to hear you've found SimplePractice a great value and that you've been accessing it via our mobile app and computer! WS Wayne S. Clinical psychologist Used the software for: ### "I began slowly with the simple practice software, It was quite simple to learn and operate since." December 22, 2015 4.0 I truly like the simple practice software. You have a choice of billing through insurance companies, the associated credit card processing company or through your own process of HSA card, Square, check or cash. The options are truly awesome and work well. The provided documentation alternatives are quite satisfactory although I am still waiting for the prospect of more personally designing my quick progress note and am also waiting for the ability to scan individual pages or documents into progress notes and/or psychotherapy notes. Every question I have had has been answered in an awesome manner, quickly, to the point and by people who act as if they truly care about how the program is working for me. Try it! You will like it! Review Source JK Judy K. Owner/Therapist Used the software for: ### "Very happy with SimplePractice" August 6, 2014 5.0 I had been thinking about getting a practice management system system for some time, so the free, 30-day trial was a good way to see how it all works. I appreciate the fact that SimplePractice is geared to small, psychotherapy practices instead of large,medical offices. After experimenting with SimplePractice for 2 weeks, I decided it was a good way for me to streamline my business operations ' calendar sync, billing, HIPAA compliant security with a business agreement. New clients love being able to access forms through a HIPAA compliant portal, and I've even tried out the client reminders. The videos and articles make it indeed simple. I've asked a lot of questions and the customer service is prompt, friendly, simple and awesome. Review Source AW Amanda W. Licensed Clinical Social Worker Individual & Family Services Used the software for: I used a free trial ### "Simple Practice for Sole Proprietor" November 30, 2019 5.0 I love that I'm able to collect credit card payments through SimplePractice-- it really made what I thought was going to be a difficult process completely do-able. The appointment set ups, reminders, etc. give me a very professional air with minimal legwork on my end. Pros It's functional and puts everything in one place. It is absolutely a one-stop shop for running a private practice. It was also very easy for me to learn. Cons I wish there was a plan less expensive than the essential. I really only need bare bones stuff until my practice is built up more. Until then, $40 monthly is significant. Review Source KM Kimberly M. Licensed Mental Health Counselor Used the software for: ### "Great product and some room for improvement" November 5, 2015 4.0 This is a great, easy to use product. I especially appreciate the ability to store credit card information and to process payments from the calendar. There are certain things that I feel could be improved upon: 1) more color to the calendar (ability to use different colors for different types of clients such as couples vs. individuals), 2) a place for notes that could be viewed when you clicked on a client's name on the calendar (currently I keep notes about insurance and payments in client info, but would prefer that to be more accessible), and 3) I use the privacy setting but wish it showed the first two letters of first and last name rather than just initials (example Ted Jones would show up as "Te Jo" rather than "T J"). Review Source JJ Jamie J. Hospital & Health Care Used the software for: Less than 6 months ### "An Excellent Product, Easy to Use" July 22, 2016 5.0 I have found the program to be very intuitive so far and look forward to using it more (I just subscribed this week). Pros There is something intuitive about it, and the app is helpful, too. I find that I am not needlessly clicking and it is visually easy to use. Cons Not sure. I was a little disappointed that there was not a way to reach someone by phone for customer service. Review Source Response from SimplePractice August 26, 2016 Jamie thanks for joining our growing community! CW Caralyn W. Counselor Used the software for: Less than 6 months ### "I like the software and it is easy to use." October 23, 2017 4.0 Good Pros I like the features including the text appointment reminders and the stripe credit card processing. I also liked the online tutorials. Cons I had some difficulty when I had a problem. There was not a way to talk to a person on the telephone for customer service. Review Source Response from SimplePractice November 3, 2017 Hi Caralyn - Welcome to the SimplePractice community! It's great to hear you've found the platform easy to use and have enjoyed our video support online! KS Krystal S. Therapist Used the software for: Less than 6 months ### "I have very much enjoyed using Simple Practice since starting my therapy practice!" January 30, 2018 5.0 Pros The interface is easy to use, clean lines make it look very professional, it is easy to know how your calendar is laid out. Cons I wish it was a little less expensive, but compared to other software, it is comparable. I just don't have a lot of startup income! Review Source Response from SimplePractice February 7, 2018 Hi Krystal - We love hearing that our customers find SimplePractice easy to navigate and professionally represents your practice! Thanks for writing a review! VW Victoria W. Clinician Individual & Family Services Used the software for: Less than 6 months ### "SimplePractice Review" November 3, 2019 5.0 Pros I liked that it was user-friendly and I did not need to spend much time trying to figure out how to use the product. Cons I wished that there had been a tutorial to help in the beginning. Review Source KB Kim B. Licensed Mental Health Counselor Used the software for: ### "Good thus far" February 3, 2018 4.0 Pros Just beginning to use it, but haven't actually utilized with a real client yet. However, I hear from fellow friends that use it, that they love it. I imagine once I really get going with clients, I may find it easy too. Cons The forms and document section confuses me, as some of the forms are actually under the client portal tab. Review Source Response from SimplePractice February 9, 2018 Hi Kim - We love hearing when colleagues refer one another to SimplePractice! We recommend checking out the demo client, Johnny Appleseed, to get a feel for the different functionalities within a client's profile. Feel free to check out our Live Online Classes as well: http://features.simplepractice.com/classes/ KW Karen W. LCPC, LAC, MAC Mental Health Care Used the software for: I used a free trial ### "Free Trial combined with Paying first month access to billing" November 18, 2019 5.0 Still new, but going ok for my tiny practice Pros User friendly combined with the luxury of having a colleague who uses this program. Cons Would have liked more built in forms/documents Reason for choosing SimplePractice documents/forms. Review Source JP Jessi P. LPC, CADC III Used the software for: ### "User friendly software that allows me to be empowered with my practice" April 24, 2016 5.0 Pros: Customer service has been extremely helpful and prompt when needed; The site is easy to navigate and has so many helpful prompts to guide you. It allows you to cover every aspect of your business through the site minimizing time and effort it takes to run a business. Cons: If you aren't sure where documents are it can be slightly confusing. It would be great if there were more templates provided such as ROI's, additional screening tools such as D&A screening and suicide screening assessments, and specific intakes for specific populations. Review Source Response from SimplePractice April 28, 2016 Hi Jessi! We're glad you like SimplePractice! Welcome to our growing community. If you ever have any questions, come visit us at our help center! https://support.simplepractice.com MQ Marissa Q. psychotherapist Hospital & Health Care Used the software for: Less than 6 months ### "Simple Practice review" June 11, 2021 4.0 I found it to be good but used a different a different company that fit my needs better Pros I liked the features that made my practice easier to run. Patient data was able to be organized in one central location and billing made easier. Cons I didn't like the format used for charting, it felt less streamlined than the rest of the features. Review Source VM Valerie M. Owner/Therapist Mental Health Care Used the software for: Less than 6 months ### "Good program for my new therapy business. " December 15, 2018 4.0 I like the billing option. Pros I could figure out how to use it wuthout too much help. Cons Hard to talk to a real person in the phone uf you run unto issues. Review Source Response from SimplePractice January 4, 2019 Hi Valerie, Thanks for taking the time to write a review of SimplePractice! We always want to ensure you receive the support you need, so please feel free to take a look at www.simplepractice.com/support to see all of the ways we can support your unique practice. -Melinda from SimplePractice KB Kari B. Licensed Marriage and Family Therapist Mental Health Care Used the software for: I used a free trial ### "Newbie to SimplePractice" November 3, 2018 4.0 So far, it's been a positive experience. I've contacted support a couple times prior to joining, and they are very helpful and quick to respond. Pros Ease of invoicing Documentation features Cons Dashboard is a little confusing, and I'm still new and figuring things out! Review Source Response from SimplePractice November 16, 2018 Kari, welcome to SimplePractice - we're proud to support your work as an LMFT! Thanks for joining our community. We're here to help every step of the way. - Gillian from SimplePractice SR Sepideh R. LMFT Mental Health Care Used the software for: Less than 6 months ### "SimplePractice Review" September 25, 2019 5.0 So far my experience has been great. The ease and functionality of the program makes work so much easier. As a private practice owner who doesn’t have a team and is doing everything an EHR that’s easy and functional is a true asset. Pros What I like most is the detailed instructions on how to set it, any question you may have is answered through a video, article or both. Cons I can’t think of anything that I don’t like. Review Source Response from SimplePractice October 8, 2019 Sepideh, thank you for your positive review - we're proud to support the transformative work you do as a family counselor. Welcome to our Community of professionals in private practice. - Gillian from SimplePractice EM Elizabeth M. MFTI Used the software for: ### "Rather simple, just a few bumps" April 28, 2016 4.0 Simplepractice has made the transition from paper to electronic filing so much easier than I expected. There have been a few bumps (mainly adding a supervisor if a fellow supervisee has already linked them through the supervisor's profile, or a couple adjustments when it comes to billing) otherwise it's been a relatively painless process. Review Source Response from SimplePractice April 28, 2016 Hi Elizabeth! We're glad you're finding everything to be simple! Learning something always takes a bit of time, but we know that once you get it, SimplePractice makes things, well, simple. As always, let us know if you have any questions by emailing support@simplepractice.com or you can visit our help center for a library of help articles and video guides. Welcome to our growing community! Talk to a Capterra advisor for free and get results within 15 minutes.