--- title: "ezServiceHUB Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ezServiceHUB Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/130730/ez-service-manager/" page_type: "product" language: "en" --- # ezServiceHUB Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ezServiceHUB ## What is ezServiceHUB? The ezServiceHUB platform stands out as a leading field service software solution in the UK and Ireland. Customised for service industries, it represents the pinnacle of cloud-based field service management, transforming operations. With over 20 years of experience, ezServiceHUB seamlessly connects service teams and clients, streamlining every aspect of field service. Tailored to diverse needs, it offers flexible products with easy implementation. The intuitive ServiceJobs mobile app empowers technicians with real-time access to job details and reporting tools, enhancing productivity and service delivery. Additionally, ezServiceHUB provides advanced analytics, allowing businesses to uncover opportunities and make informed decisions. Whether you choose ezLite or ezPro, you'll experience the power of modern field service technology. The platform will be tailored to your unique business needs, ensuring maximum efficiency and customer satisfaction. ## What is ezServiceHUB used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[Security System Installer](https://www.capterra.com/security-system-installer-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €39 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ezServiceHUB?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ezmanagement.net&name=ezServiceHUB) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ezServiceHUB 4.8 (18) VS. [4.8 (1,054)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price €39 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (18) Ease Of Use 4.8 (1,785) Value For Money 4.8 (17) Value For Money 4.7 (1,611) Customer Service 4.9 (17) Customer Service 4.8 (1,691) ## ezServiceHUB alternatives [4.8 (755)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (1,471)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.0 (148)](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/130730/ez-service-manager/alternatives/) ## FAQs about ezServiceHUB Overview ### Which roles and teams benefit most from ezServiceHUB? ezServiceHUB is most used by operations leaders, directors, and business owners who need tighter control over service delivery, scheduling, and day-to-day workflows. Office coordinators and business operations managers use it to organize tasks and records, while maintenance, plant, and technical teams rely on it to track field work and operational performance. Answer based on 16 reviews Overview ### What company size and industries is ezServiceHUB built for? ezServiceHUB is built mainly for small businesses, which make up 94% of reviewers, especially in Security and Investigations at 47%. It serves service-based sectors such as fire protection, fire and safety, fire and security, facilities management, and field service, with additional use in Facilities Services and Architecture & Planning at 13% each. Answer based on 18 reviews Features and Usability ### What are the key features of ezServiceHUB? ezServiceHUB offers work order management, job scheduling, dispatch management, and route planning for field service operations. It also includes time tracking, GPS and location tracking, asset tracking, invoicing, billing and invoicing, CRM, client portal, document storage, and customizable reports. Pricing ### How much does it cost and what fees or limitations are included? ezServiceHUB starts at €39 per user/month for the ezLITE starter field service management package. The €49 per user/month ezPro plan adds CRM, planned preventative maintenance, quotations, job pricing, invoicing, payments, and customer accounts. Pricing details list no free plan, trial, setup fees, or contract requirements. Integrations ### Which third-party tools and platforms does ezServiceHUB integrate with? ezServiceHUB integrates with accounting and payment platforms including Big Red Cloud, QuickBooks, Sage 50 Accounting, Sage Accounting, Sage Business Cloud, Sage Intacct, Stripe, Xero, and ProNavigator. These integrations cover invoicing and financial workflows across small-business and enterprise accounting systems. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does ezServiceHUB offer? ezServiceHUB provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars can cover feature overviews or setup topics, and documentation and videos offer self-paced reference material for users learning the system. Getting Started and Support ### What customer support options does ezServiceHUB offer? ezServiceHUB offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. These channels give users several ways to get answers and troubleshoot issues, with coverage ranging from self-service resources to direct contact options. No reviewer feedback is available to describe support response times or helpfulness. ## Features AI summary Based on 3,952 Field Service Management reviews Capterra data shows that buyers of Field Service Management software rank the following features as their top priorities: - **Mobile Access** (**62%** of reviewers rated this feature as critical) - **Scheduling** (**61%**) - **Billing & Invoicing** (**60%**) ezServiceHUB supports all three features that reviewers rate most highly: **Mobile Access**, **Scheduling**, and **Billing & Invoicing**. Together, these capabilities help businesses keep field staff connected on the go, coordinate service appointments more efficiently, and manage charges and payments in one system, allowing teams to deliver faster service and maintain more accurate financial records. Mobile Access 4.6 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Scheduling 4.2 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Service History 4.0 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Calendar Management 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Work Order Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Dispatch Management 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed ezServiceHUB 64 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Imaging: Convert paper files into digital images - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Estimating: Estimate expected cost based on various factors before a project begins - File Storage: Store and access documents, forms, and photos in one centralized place - Geographic Maps: Visualize locations on a map - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile Signature Capture: Capture signatures via mobile devices - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Purchase Order Management: Create, send, and track purchase orders and their statuses - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Resource Allocation: Assign available resources to various projects and tasks - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. Features 4.6 (18) 4.6 Based on 18 reviews ## Pricing Value for money 4.8 (17) [View pricing plan details](https://www.capterra.com/p/130730/ez-service-manager/pricing/) ezLITE €39.00 Per User,Per Month It includes: - Simple CRM - Dispatch & Schedule Jobs - Job Management - Contract Management (PPM) - Asset Management - Time Sheets - Task Manager - Job KPI Reporting - Holiday Planner - ServiceJobs App for Field Workers ezPro €49.00 Per User,Per Month It includes: - Quotes - Job Pricing Schemes - Van Stock & Parts Management - Invoicing - Credits/Debit/Payment Receipts - Payment processing via Stripe - Asset Management - Customer Portal - Use Multiple Currencies, if required Enterprise Contact us for pricing It includes: - Product customisation - Forms customisation - Dedicated Implementation manager Value for money 4.8 (17) 4.8 Based on 17 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Sage Intacct](https://www.capterra.com/p/76/Intacct/)[ Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[ Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[ Big Red Cloud](https://www.capterra.com/p/128928/Big-Red-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (17) 4.9 Based on 17 reviews ## User reviews Overall rating 4.8 Based on 18 reviews Filter by rating 5(14) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AH Ashley H. Business Development Utilities ### "Excellent platform, amazing support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 22, 2025 EZ Management can be tailored to suit our needs. Overall fully comprehensive system, glad we made the move for our fire and security company. Pros extremely responsible customer services. Developers go above and beyond and they are always eager to help. much more comprehensive than our previous software management system Cons it was a tough process moving across from existing software but EZService Hub really do go above and beyond to ensure migration is completed as quickly as possible Switched from [Leave Dates](https://www.capterra.com/p/190981/Leave-Dates/) previous service provider not listed\*\*\* previous service was not user friendly or adequate for tracking jobs Alternatives considered [Uptick](https://www.capterra.com/p/189344/Maintenance/) Reasons for choosing ezServiceHUB Uptick cost around 3 times as much as EZM Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MO Mark O. Managing Director Security and Investigations ### "A must software to grow your business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 8, 2025 I found the experience with ezServiceHUB from start to finish A1 , 5 stars all round ! Communication with staff was very transparent , honest and no hidden costs. Training was very smooth and their trainer was very patient with me and always got back to me with my queries. The on line support was exceptional , I had difficultly sending batch emails and it was actually a fault on my microsoft email account and the support personal for that issue was super. Overall a very good company to deal with ! Pros As my company is only coming into its 4th year of business, it was necessary to find a software that would suit my business, and I can state honestly this software ticked all the boxes. Pros: Very good support , Available Administration required for the EN51031 Standards, System Design , Risk Assessments etc.. Available Administration required for the PSA 2006-12 CCTV requirements , System Design , Risk Assessments etc. Fast software updates. Easy to navigate their online software. Scheduling jobs made very easy. Routine annual service reminders . Good set up for the Electronic Security Industry. Easy for Sole Traders to use Cons Set up fee was a little high for a start up company , however it was well worth it once the software was set up and running , the on line training was excellent and the software was set up for the processes and procedures within my company. Alternatives considered [AlarmBiller](https://www.capterra.com/p/234357/AlarmBiller/) [Jobber](https://www.capterra.com/p/127994/Jobber/) Reasons for choosing ezServiceHUB Support , product and did what it said on the Tin Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LL Lee L. Proprietor Security and Investigations ### "EZ Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2024 For any security and fire installer looking for a cost-effective online management system, we thoroughly recommend EZ Management. Pros Since switching from our previous management software to EZ Management, we have found numerous benefits to our business. Their Engineer App makes for easy use and allows us to record all necessary information, when on site. Also, their cloud-based software is so straightforward. The software’s interface with Xero.com and Stripe for taking customer card payments are excellent. Most importantly to us, we have peace of mind knowing that our data is secure and is consistently being backed up and stored safely on secure servers. Cons One of the main concerns that we had before making the decision to transfer to EZ Management was their software’s ability to produce reporting features and whether they would comply with our inspectorate’s requirements. We recently had our 6 monthly standards audit and all reports provided by EZ Management complied fully with their requirements and provided accurate figures, at the touch of a button. Another concern was ongoing Customer Support. Our previous management software company would never answer the telephone when we required assistance - we could only leave a message and then wait for a call back within 24 hours. In contrast, EZ Management is a complete beath of fresh air! Their technical support staff are second to none and our call is always promptly answered and problems resolved within minutes.. and not days. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GB Gordon B. Director Security and Investigations ### "EZ Service Manager " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 6, 2024 I’ve used a lot of software solutions and this is by far the easiest to use. Pros From quotations, service dockets to compliance. EZ service hub same time and streamlines our service to our customers. Cons Can’t find anything really. Ticks all the boxes for service and installation tasks. Reasons for choosing ezServiceHUB Functionality and ease of access to important customer information Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DH Dwane H. Palnt Manager Civil Engineering ### "Great system " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 4, 2024 overall we are very happy with the EZ Management system it is very easy to use and has helped our business efficiency enormously Pros very easy system to use with all the information from all our jobs easily found with multiple filter functions. Cons once documents are created on the system its is not possible to alter this docket on the administration end. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Martin C. Director Facilities Services ### "Crothers Security & Fire Solutions" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 23, 2024 Really positive experience with an excellent technical support team to help us whenever needed Pros The flexibility of reporting is excellent. The User Interface in the office is very good & quality of support from the EZ management team is excellent Cons The quotation writing can be a bit clunky Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 24, 2024 Hi Martin, Thank you for taking the time to share your feedback. We truly value all input from our customers as it helps us enhance our software. Regarding your concerns with the quotation process for Fire and Security companies, we acknowledge the complexities involved. We are actively working on improving the flow of quotes generation and processing to ensure a smoother experience for our users. Best regards, Marie SS steven S. Director Security and Investigations ### "EZ Service Hub Management software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 17, 2024 Very easy to use/ Does everything that a security installation company would need, From Job planning thru to NSI reporting / invoicing Pros This Software is absolutely brilliant. From ease of installation to actually using the software. It took me literally 20 mins to set a few customers up (as i started from scratch) and assign jobs and get reports generated. It has every thing you need and is not over complicated. The support team are fantastic and they always get back with answer. I was using another company management software but that software was appalling. I am so relived to have found this piece of software. Any one that wants to email me google my name, Grimsby area security company. Again thanks to EzManagement LTD Cons No Cons as yet.................................... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HW Helen W. Fire Protection Maintenance Manager Construction ### "Using EzService Hub " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2022 We have found the product and the company second to none. It was extremely easy to implement and any issues we had with it were sorted immediately. The company bent over backwards to solve any hiccups we had or anything we needed tweaked or changed. We had excellent training on a weekly basis until we were happy to push forward by ourselves. We are so glad with picked this software. Pros We liked that it was so easy to adapt for what we needed without any hassle. Nothing was a problem to solve. We now have 13 engineers using the software on a daily basis. Cons There is nothing we dont like about the software Reasons for choosing ezServiceHUB It did exactly what it was advertised to do. Once we had the initial introduction to the soft wear, we knew it was a good fit and we were correct. It has made the turn around of reports and worksheets coming from site and the dispatch of jobs to our engineers so much quicker and easier to manage. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL John L. General Manager Security and Investigations ### "EZ Management Review - Network Security" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 5, 2022 Network Security have used the EZManagement platform for many years. We are a company who strive for growth and with this comes additional expectations from our control system year on year. We have found that EZManagement operate in a similar mindset. Our requests for additional features and functionality have always been met with engagement from \[SENSITIVE CONTENT\] and his team, coupled with prompt design and implementation. The new cloud based platform offers our office and field staff the features we require and more. With further plans for future advancements, we feel this has been a positive step for our company. Pros Integration with our accounts system was key for us and this is achieved. The system is well designed and our staff found it a relatively easy transition. Cons As a cloud based system, we are totally reliant on our broadband and other factors versus an in-house server hosted solution. However the benefits outweigh this to date Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM John M. Business Operations Manager Facilities Services ### "Great, easy to use software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2022 ezServiceHUB are possibly the most friendly and helpful company that I have ever had the pleasure of working with. No issue is to big or small for them, the after care is incredible, all calls are answered in seconds and requests are actioned in minutes. Pros The product is extremely easy to use, training only takes a few hours. The additional engineer app allows you to easily and quickly create jobs and send to engineers in a matter of seconds. The apps ability to show engineers previous job sheets/reports allows them to work quicker and more effectively. Cons No cons to report, everything works as promised and more. Reasons for choosing ezServiceHUB Cost is always a large factor when choosing a product, having previously worked for previous company who paid over £80k for a similar but far less inferior product, it was was any easy choice to choose ezServiceHUB. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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