ez Management

ez service manager

5 / 5 4 reviews

Who Uses This Software?

Designed for field workers who service, install and maintain equipment such as Utilities, Facility Mang, Fire & Security, Alarm management, CCTV, Electricians, HVAC, Medical equipment, plumbing, etc


Average Ratings

4 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • ez Management
  • www.ezmanagement.net
  • Founded 1997

About ez service manager

An native app for engineers that schedules jobs, creates electronic dockets and completes industry forms, captures customer signatures, transmits images to the office in real time. The app will automatically record labour and job times. Also available are customised industry forms - e.g fire certs, HVAC equipment reports, certifications of installation and design etc You can discuss your individual needs with one of our product specialists. Book a Demo today.


ez service manager Features

  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Electronic Signature
  • Inventory Control
  • Job Management
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Customer Management
  • Document Imaging
  • Inventory Management
  • Job Costing
  • Lead Management
  • Quotes / Estimates
  • Scheduling
  • Work Order Management

ez service manager Reviews Recently Reviewed!

Best move we have made!

Sep 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Because it is windows based it is so easy to use, linking the accounting package means we have access and visibility in one place

Cons: It is not a remote system being able to log into the database while working from home would be the icing on the cake

Great App for our engineers.

Jan 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Since installing the ez Management Software and Apps our company has saved a lot of money.
It has allowed us to improve our job and labour costing,
The real time data and reporting is a great money saving tool for our company.

A real time saver

Aug 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, quick to learn, saved to much time. The company rep. spent time with us to get to know what it was we were looking for. The Engineers don't mind using the app because it cuts out so much paperwork for them. All the information they need is available without having to search post it notes and files. Customers are billed quickly now.

Cons: Nothing really, the app is very intuitive and the customer support is brilliant, one quick call has us sorted.

Overall: We were unsure how this software would work for us in the field. It was so easy to use and all the information is available in a few taps on the ez Service App. Before we got the app we had a job getting our engineers to fill out work dockets so we could generate invoices. It's so handy to use, the paperwork is minimised and all the information on the customer is on the app.

Recommendations to other buyers: I'm not one for reviews, but I made an exception in this case. Definitely worth a review. There are other products out there but they are not a patch on the back up service and ease of use of this one.

Vendor Response

by ez Management on August 12, 2016

Thank you Ronan - we really appreciate you taking the time out to do this.

Good Goods in a handy parcel

Aug 09, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Even I can use it.

Overall: Always online, realtime information from our field engineers and signed jobsheets emailed to customers in an instant.