Compete Club Management

4 / 5 13 reviews

Who Uses This Software?

Jonas Fitness provides club management software designed exclusively for high-volume health clubs and wellness centers. You focus on your members, let our software manage your business.


Average Ratings

13 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Jonas Fitness
  • www.jonasfitness.com
  • Founded 1990
  • United States

About Compete Club Management

Jonas Fitness makes managing your club a breeze by providing you with all of the right tools to attract new members, boost retention and increase collectibility. Our integrated software and payments platform is easy to use allowing you to quickly check in a member, process payments, manage your staff and promote your business on any device at any time. Get a free demo today.


Compete Club Management Features

  • Attendance Tracking
  • Billing & Invoicing
  • Check-In Manager
  • Contract Management
  • Employee Management
  • Event Management
  • Inventory Management
  • Marketing Management
  • Member Portal
  • Membership Management
  • Payment Processing
  • Point of Sale (POS)

Compete Club Management Reviews Recently Reviewed!

This product works well for basic gym use

Nov 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use gym software that allows you to follow up with current and potential members. Also easy to use billing funtions.

Cons: The appointment functions are confusing to use. Some of the fonts are difficult to see if you are showing a prospect.

Very easy to use and easy to train new employees on.

Sep 15, 2017
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The accessibility to certain reports. Also the preface is very user friendly. I have employees ranging from 18-70 years old and they are all able to use it without a hitch.

Cons: The reports that are available don't always give you the information you need. They have made changes and upgraded the system to give it a more "functional" feature but I miss being able to take payments from the home screen, instead of having to go through so many steps to get there. It made it easier to multitask during primetime.

The software has improved by leaps and bounds over the last year - yay!

Aug 14, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to sell memberships and other items. Easy to use back office software, despite the lack of certain reports that should be standard.

Cons: Having to use ad-hoc to get reports that should be part of the standard list of reports offered - such as new member reports that show the primary on the account only and the dollar amount gained from the new agreement.

Lucky for you there is still time to pick another software

May 25, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: They charge ridiculous exit fees for your own data and their contracts auto renew for year terms so be careful!

Pros: Will get you through if you don't have other options. but you do have other options like Mind Body.

Cons: Poor layout, slow software, terrible customer service, high fees, limited functionality. I've seen several softwares when purchasing clubs and I would never use this one.

Best Club Management Software We've Ever Used

Apr 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, incredible customization, support from Jonas

Cons: More reports in COG would be great, further development of COG as whole

Overall: I am so glad that we made the switch to Jonas Compete. The conversion experience was incredibly smooth thanks to the tireless work and dedication of their staff. The process went so well that I was a bit concerned that they were all about launching new customers and would forget us once we were up and running. In the six months since we launched, I've learned that I have nothing to fear. They continue to support and help us between the technical support always offering quick resolution, on-going help from our trainer to the visits from our Customer Success Representative. My only regret is that we did not make the move to Jonas sooner.

Vendor Response

by Jonas Fitness on April 26, 2017

Trey, thank you so much for your feedback! I will make sure to get this information regarding COG over to our product development team!

Caughlin Club

Apr 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Comments: We converted from a older version. The conversion, training and support were all handled in a timely and professional manner. Our overall experience with Compete has been very positive and we are glad we made the change,

Vendor Response

by Jonas Fitness on April 26, 2017

Craig, Thank you for the kindhearted review. I will be sure to communicate this feedback to everyone that guided you through your conversion onto our software platform. Thank you for your business!

Customer tech support is fantastic!

Apr 15, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Compete works well and they're always making improvements and updates. Their customer support is excellent, any question I have, they are able to help with and do so in a very friendly manner.

Vendor Response

by Jonas Fitness on April 26, 2017

Abraham, Thank you much for your feedback! I will make sure to give kudos to our support team! Thank you for your business and we will continue to improve so that we can remain your preferred software partner for life!

Jonus review

Mar 30, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Have been with Jonus since it was check free , to Fiserv for over 10 years
I seen ups and downs
Right now and for the last year have been a real upswing customer service is at a high and moving forward on technology. I would recommend highly.

Vendor Response

by Jonas Fitness on April 26, 2017

John, Thank you so much for this kind review! We are making significant strides in development of our products and hope you'll continue to give us feedback so that we can get even better!

Conversion from V4 to I4

Jul 07, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The overall expierience has been very good. Even though my staff and I were terrified at what could happen, looking back now, it was not bad at all. The staff at Jonas are complete. They stay in touch with you throughout the entire process with a planned "Go Live Day" . Thank you Jonas Staff for being there for the Richmond Athletic Club.

Bobby Stewart M.Ed.
Richmond Athletic Club, LLC
www.richmondathletic.com
www.myinhometrainer.com

Vendor Response

by Jonas Fitness on July 07, 2014

Thanks for the kind words Bobby as we know that software upgrades of any kind can be scary. We look forward to working with Richmond Athletic Club for a long time to come!

Accounting Manager

Jul 01, 2014
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I never usually give perfect scores. Jonas is the best of the three we have tried. On items they are able to address they do so quickly. There are always things you want software to do that it can't but I feel they are trying to address all items they can

review of david sill

Jun 21, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: david sill is awesome to work with. he is very knowledgeable as well as very patient when dealing with a computer neophyte such as myself. no matter the issue david has made sure everything is resolved. the whole tech support department deserves 5 stars overall. thank you for all your help.

Vendor Response

by Jonas Fitness on June 23, 2014

Thanks for your wonderful feedback on our customer support team. They work hard to make sure all of our clients are happy so it makes us happy to hear kind words!

Jonas Compete Software User Friendly & built to your facilities needs

Jun 20, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We most recently purchased the Compete program from Jonas. It¿s a program that is extremely user friendly and easy to navigate. We worked directly with Jonas to build our membership categories, this was important to us because we are a smaller club and are not looking to have several levels of memberships. We had a very unique setup due to the fact we have an independent terminal server that Jonas had to navigate due to the fact the program is web based. The technical team was able to overcome this obstacle with ease. The only drawback would be the updates, but in this day and age of Internet crime, it is better to be safe than sorry.

Vendor Response

by Jonas Fitness on June 23, 2014

Glad you are a part of the Jonas family and thanks for your kind words!

Jonas Fitness, helping Clubs "Compete"

Nov 07, 2013
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are customers of over 30 years with the former product Checkfree which was then purchased by Fiserv and ultimately Jonas Fitness. Since day one, the accessibility and response time of Jonas' team has been impeccable. The "let's get it better" and "done right the first time" approach is refreshing. Jonas provides reliable software for us to manage our membership top to bottom; integrates with our accounting software and affords our staff more quality time to spend directly with our members. The relationship is more than "just another software vendor". It's a true Partnership... one that is fully engaging... with encouraged two way communication, desire for client enhancement requests and realistic, clearly communicated timelines for future updates. Is the product perfect... no. Is there room for improvement... surely. But the faith we have in the product moving forward, the fact that Jonas LISTENS and UNDERSTANDS our industry gives much promise for the future. I truly believe they are a "Software for Life"... Onward together!!!