# NetFacilities Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about NetFacilities Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more. Source: https://www.capterra.com/p/130733/NetFacilities --- # NetFacilities Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) NetFacilities ## What is NetFacilities? NETfacilities is the industry's most comprehensive, easy-to-use CMMS solution for facilities management. With so many features and intuitive flexibility, there is simply no better solution for controlling costs, improving productivity, and managing your assets and work orders. Whether you're in the field or at the office, NETfacilities provides a holistic view of your organization. ## What is NetFacilities used for? [Fleet Maintenance](https://www.capterra.com/fleet-maintenance-software/)[Fixed Asset Management](https://www.capterra.com/fixed-asset-management-software/)[Asset Tracking](https://www.capterra.com/asset-tracking-software/) Overall rating Based on 125 user reviews Reviews sentiment Positive 94% Neutral 6% Negative 1% Starting price $45 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NetFacilities?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.mrisoftware.com&name=NetFacilities) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NetFacilities 4.5 (125) VS. [4.5 (384)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) Starting Price $45 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (125) Ease Of Use 4.2 (115) Value For Money 4.3 (75) Value For Money 4.3 (91) Customer Service 4.6 (116) Customer Service 4.5 (112) ## NetFacilities alternatives [4.8 (738)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing [4.8 (1,005)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting price $25.00 Per User, Per Month Highest Rated [eWorkOrders CMMS](https://www.capterra.com/p/90092/eWorkOrders-CMMS/) [4.9 (115)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/) Starting price $45.00 Per User, Per Month [Learn More](https://www.capterra.com/p/90092/eWorkOrders-CMMS/) [UpKeep](https://www.capterra.com/p/145635/UpKeep/) [4.6 (1,321)](https://www.capterra.com/p/145635/UpKeep/reviews/) Starting price $20.00 Per User, Per Month [Learn More](https://www.capterra.com/p/145635/UpKeep/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounting Integration Integrate with a third-party accounting system Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Asset Lifecycle Management Manage assets throughout their lifecycle to optimize profit Asset Tracking Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle NetFacilities 64 features Integrate with a third-party accounting system Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Schedule the calibration of instrumentation and maintenance requirements Designed to serve commercial properties Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Track, store, and access client contracts or licenses Process to track, record, and analyze expenses that occurred over the entire duration of a given project A collection of customer information such as contact details, demographics, previous interactions, etc. Track and manage the decline in value of assets and plan for improvements Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Receive and/or send email notifications for urgent updates, requests, or other information Manage procedures that ensure organizational equipment remains in working condition Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Track the location of specific equipment at all times Manage the maintenance of building facilities Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork Used by property managers Designed to be used by kindergarten, primary, middle, and senior secondary schools. Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Monitor product stock levels Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Managing inventories and tracking changes to hardware and software configurations Manage and track all job information and associated tasks Establish procedures for monitoring locations of keys Identify the physical location of an individual, asset, device, etc. Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Track parts inventory levels and manage re-stocking Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Allows service businesses to track ongoing repairs View and track pertinent metrics to find patterns and gain insights from data For residential properties Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Allows fleets and service businesses to track information about their vehicles. Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Track the duration and expiration of warranty as well as any obligations under that warranty Create a new work order Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.3 (91) 4.3 Based on 91 reviews ## Pricing Value for money 4.3 (75) Free Trial Basic $45.00 Per Feature,Per Month Value for money 4.3 (75) 4.3 Based on 75 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (116) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (116) 4.6 Based on 116 reviews ## User reviews Overall rating 4.5 Based on 125 reviews Filter by rating 5(74) 4(42) 3(8) 2(1) 1(0) Mentioned topic Sorted by most recent RC Rob C. Mech. Engineer Mechanical or Industrial Engineering ### "NetFacilities Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 5, 2020 Overall very positive and user intuitive. I was impressed at NetFacilities' data management capability. Support team personnel were always very courteous and helpful. Pros The many features available. I was impressed with what you can do with asset entries. Also the software always seemed user intuitive to me. Cons A bug existed while I was using this, which was not having the ability to copy assets and their PM schedules. I was getting an error message. To AMT support's credit, they listened to my support request and fixed this. To their discredit, support DID NOT notify me when it was resolved. I had to discover it for myself. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 9, 2020 Hi Rob, we're so glad you find NETfacilities easy to use! Also, I'm happy our support team was able to quickly fix the bug for you, but our apologies that you weren't notified. I'm going to pass along the feedback so this doesn't happen again. Thanks for being a great customer! DT Dave T. Maintenance Manager Paper & Forest Products ### "Satisfied customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2020 We are a small manufacturing company with not a lot of major assets. This platform is perfect for keeping track of assets, PM's, inventory, etc. Pros I really like that the NETfacilities team is always updating the platform based on customer feedback! This is something that has kept me on this platform year after year. Customer service is top notch. It's very intuitive and they are always making it easier to search for the info I'm looking for within my site. Cons Honestly I don't think there is much about this software that I don't like. Alternatives considered [iMaint EAM](https://www.capterra.com/p/133548/iMaint/) Reasons for choosing NetFacilities Price and customer service! Their willingness to constantly update based on customer feedback is crucial. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 9, 2020 Hi Dave, thank you so much for taking the time to leave us this amazing review. It made our day! DS Donna S. Administrative Clerk Government Administration ### "Easy to Use & Great Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 5, 2020 Pros The software is very user friendly. Their customer support is probably the best I've ever had with software - they are helpful, take support seriously and respond within a reasonable time. Cons I would like the software to have more customization ability in the viewing of data, reports, and in the forms that our staff use to report work requests, etc. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 9, 2020 Donna, thank you for leaving us such a wonderful review! We are thrilled that you find NETfacilities easy to use and love working with our support team. We appreciate the kinds words. CP Chelsea P. Facilities & Construction Manager Restaurants ### "Quality = Price " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 February 12, 2020 You can track issues from multiple locations which is really what this is used for. Pros In terms of user friendly, this is user friendly and people without facilities background can easily log in and make a work order. Cost if you are looking for budget service Cons There should be better prompts to ensure if certain trades are selected, then you should have to make sure an asset is tagged before the work order is created. The mobile interface costs more and is not very useful. This was the lowest cost product and you get what you pay for. There needs to be customization reports Reasons for choosing NetFacilities Unknown - I was not part of that team Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 13, 2020 Chelsea, thank you so much for your feedback! We're glad to hear you find NETfacilities easy to use. We've recently made some updates to our solution that I think might solve a few of the issues you mentioned. Our Product Manager will be reaching out to you shortly! Again, thank you for taking the time to review our business! PL Patrick L. Business Manager Religious Institutions ### "St Columban " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2020 It has been a very helpful tool. Pros Finally a place to put and organize all the parish and school assets into one place. A system that allows the staff from either trying to remember to do PM's and seasonal tasks into a system that reminds, organizes and tracks the work. Cons Navigation is getting better but it is still a little clunky. I would like to be able to control the order of the fields across the top more. Meaning, which fields and which order. The work number is not as important to me a glance than say the description of the work . Reasons for choosing NetFacilities Cost and functionality. I am able to add as many users as I want without impacting the cost. I am still strapped for time and have not exploited this software to its fullest capability for the parish but am pecking at it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 13, 2020 Hi Patrick, thank you so much for taking the time to leave us this amazing review. We appreciate it and your loyalty as a customer! MH Micchelle H. Sr. GIS Analyst / Project Manager Airlines/Aviation ### "System Is Unstable" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 February 11, 2020 We are using NETfacilities for workorder entry, tracking and resolution. Pros The software is easy to use and easy to program specifically for the end users needs. Cons The software is unstable. The program continues to crash and log users out even after clearing the cache and changing browsers. The program continues to provide unstable service intermittently. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 12, 2020 Hi Micchelle, thank you for your feedback! We're so glad you find NETfacilities easy to use. Also, we appreciate you letting us know about the issues you've been having with stability. I'm going to pass your information along to our Product Manager. We'd love the opportunity to investigate further and work with you to resolve this as soon as possible. AC Abel C. Operations Nalyst I Health, Wellness and Fitness ### "Netfacilities Survey" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 4, 2020 Overall it's a Software that meets our needs Pros Easy to use, and create new work orders. Cons Clarity on Specific type of reports/ not easy to delete users that are no longer with the company who has open work orders Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 5, 2020 Hi Abel, thanks for leaving us such a wonderful review. We are thrilled that you find NETfacilities easy to use, especially when creating new work orders. We look forward to serving you for many years to come! MM Margaret M. Director of Operations Religious Institutions ### "Review of NETfacilities Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 30, 2020 Saves us time; allows for consistency and ease of record-keeping. Pros Ease of use. This software is making our work much easier for the person inputting the work order and the employee performing the work. Cons My use of the software is limited so I do not have any complaints. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 31, 2020 Thanks for the awesome review, Margaret! We work hard to meet the expectations of our customers, and we're so happy to hear that NETfacilities saves you time, allows for consistency, and helps with record-keeping. Thanks for being a great customer! TS Tony S. President Hospitality ### "Great software for what it does" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 30, 2020 We use NETfacilities to manage the preventative maintnenace at various facilities. We have found that our customers really do not utilize the work order system, but our staff does. Pros I love the ease of operation and the flexibility to built each site to suit our needs. Cons For a company that has such few employees, the annual renewal cost can be a turn off. I think it would be easier to swallow to have a cost scale. Reasons for choosing NetFacilities Ultimately, it was the web based solution that fit our company needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 31, 2020 Thank you for the kind words, Tony! We're so happy you love the ease-of-use and flexibility within the solution. We look forward to continuing to serve you and your staff! SP Sherice P. Dept Technical Analyst Information Technology and Services ### "DAL Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 30, 2020 We use it for work orders to be entered for our Airport to stay neat, clean and safe operational for everyone from passengers, contractors, vendors, and employees. Pros Its easy for me to use and no complaints really from Users that use it more than me such as our Airport Operations Center that operates 24 hours. Cons I do not like how NetFacilities auto log off intermittently so it is hard to replicate it in a timely manner to resolve the issue. Reasons for choosing NetFacilities Not sure since I didn't select it just Admin over it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 31, 2020 Sherice, thank you for the great review! We're so happy you don't get any complaints from your users and that you find NETfacilities easy-to-use. We recently launched a product survey for our customers to provide us feedback on how we can continue to improve our software. I'll make sure to send you the link and pass your feedback regarding the auto log off to our Product Team. Thank you for being a great customer! [View all Reviews](https://www.capterra.com/p/130733/NetFacilities/reviews/) Popular comparisons [eWorkOrders CMMS vs NetFacilities](https://www.capterra.com/compare/90092-130733/eWorkOrders-CMMS-vs-NetFacilities) [eMaint CMMS vs NetFacilities](https://www.capterra.com/compare/100468-130733/eMaint-CMMS-vs-NetFacilities)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)