# ICTBroadcast Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ICTBroadcast Software - reviews, pricing plans, popular comparisons to other Call Center products and more.

Source: https://www.capterra.com/p/130753/ICTBroadcast

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# 

 ICTBroadcast Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on January 30, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ICTBroadcast

## What is ICTBroadcast?

An advance call center software with unified communications featuring predictive dialing, auto dialing, power dialing, progressive dialing, preview dialing, manual dialing with webrtc agent portal support also includes IVR Studio to design IVRs, Fax blasting , SMS messaging, Email marketing, press 1 campaign, survey campaign, appointment reminder, inbound marketing, inbound survey and real time monitoring, billing , routing, AMD, DNC and IVR Designer & much more

## What is ICTBroadcast used for?

[Telemarketing](https://www.capterra.com/telemarketing-software/)[Predictive Dialer](https://www.capterra.com/predictive-dialer-software/)[Inside Sales](https://www.capterra.com/inside-sales-software/)

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1500

Usage Based, One Time

Free trial  
available

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Do you work for ICTBroadcast?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ictinnovations.com/&name=ICTBroadcast)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ICTBroadcast

4.0 (5)

VS.

[4.1 (223)](https://www.capterra.com/p/157853/JustCall/reviews/)

Starting Price

$1500

Other, One Time

Starting Price

$29

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.8 (5)

Ease Of Use

4.3 (101)

Value For Money

3.5 (4)

Value For Money

4.1 (92)

Customer Service

3.8 (5)

Customer Service

4.1 (98)

## ICTBroadcast alternatives

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.4 (268)](https://www.capterra.com/p/182004/CloudTalk/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (308)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (155)](https://www.capterra.com/p/149510/Call-Center-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Answering Machine Detection

Screen and filter calls that get sent to voicemail inboxes/answering machines

API

Application programming interface that allows for integration with other systems/databases

Auto-Dialer

System that automatically dials calls

Automatic Call Distribution

Distribute/route/connect calls

Calendar Management

Track and manage schedules and meetings via an integrated calendar

ICTBroadcast 48 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Screen and filter calls that get sent to voicemail inboxes/answering machines

Application programming interface that allows for integration with other systems/databases

System that automatically dials calls

Distribute/route/connect calls

Track and manage schedules and meetings via an integrated calendar

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Track and report on call outcomes

Collects essential call data such as call origin, call destination, call length, and other transaction details

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Track and report on all incoming and outgoing calls

Sends voice calls to a specific queue based on predetermined criteria

Schedule date and time for callbacks/follow-up calls or reminders

Provide agents with a typical response for common call subject matter

Transfers live calls to other agents

Identify the number and contact information of a caller before answering the phone

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Control the name and number that appears on outbound caller ID

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Federal Communications Commission (FCC) compliance

Federal Trade Commission (FCC) compliance

A call center that primarily receives calls, typically customer service focused

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Route and distribute your leads to third party buyers

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Manage contacts across multiple mailing lists

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage multiple campaigns in one system

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

A call center that primarily makes calls, typically sales focused

System automatically dials the next number on the contact list after the previous call ends

System calls multiple numbers at once and connects the agent to the first number that answers

System provides callee information to agent prior to the call to help determine whether or not to make the call

Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Send messages via SMS

Turns text into natural sounding speech

Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration

Computer-based system that allows users to send and receive voice messages

Get Advice

We can help you find the software with the features you need.

Features

3.5 (4)

3.5

Based on 4 reviews

## Pricing

Value for money

3.5 (4)

Free Trial

Free Version

Basic

$0.00

ICTBroadcast Service Provider Edition

$1,500

Usage Based,One Time

Value for money

3.5 (4)

3.5

Based on 4 reviews

## Integrations

[

SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[

Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[

WHMCS](https://www.capterra.com/p/130157/WHMCS/)[

Yetiforce CRM](https://www.capterra.com/p/159123/Yetiforce/)[

SuiteCRM](https://www.capterra.com/p/136373/SuiteCRM/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.8 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (5)

3.8

Based on 5 reviews

## User reviews

Overall rating

4.0

Based on 5 reviews

Filter by rating

5(3)

4(1)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

YG

Yollanda G.

Technician

Information Technology and Services

### "Personal use"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

January 25, 2021

Still discovering more on it

Pros

Easy to use and straight to the point, good

Cons

Installation time and cost of the software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DA

Deepak A.

CTO

Telecommunications

### "The software is broken in so many places "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 18, 2020

DO not purchase the product, these guys will take your money and just keep giving you excuses for their crappy software. When we asked for a refund, they clearly denied that they cant provide a refund because they spent time installing it. Their interfaces is done is PHP with no security or secure ports everytime you want to make a change to anything, they have to go and do it manually. Please please stay away from this company.

Pros

Actually the interface seem easy but its easy because it has no features

Cons

\- Everything is broken in their platform, they said they could white label but even after several attempts, they couldn't get the logo not to scale - The product is able to send outbound fax but unable to receive any faxes, their support has been trying to get the fax to work for two months with flowroute but its broken beyond a point - This software is not designed to be resold, its not MSP or enterprise grade by any standard - They cant fix their product and wont refund your money either - There is no inbox feature, you cant title or keep a track of your faxes - NO Security on the solution - NO sigle signon options - Support sucks

Reasons for choosing ICTBroadcast

Use anything but them

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 28, 2020

Never was a customer of ICTBroadcast software nor used it. Would you please provide any proof/invoice of ICTBroadcast sale.

DS

dennis S.

Owner Go Dial

Telecommunications

### "Quick and effective cutomer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 19, 2018

Great group of engineers and staff

Pros

I have been using the Enterprise edition for a year. The ease of use and customer friendly portal have enabled Go Dial to have a successful first year. Advertising begins next month , and I have no doubt that we will increase capacity with no problems.

Cons

I would like to see email notifications for campaign failures

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 28, 2020

Thanks for your positive feedback

MT

muhammad t.

project manager

Computer Networking

### "excellent product "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 18, 2017

I had this application a year ago and it helped me a lot in achieving my marketing objective , thanks ICTBroadcast team

Pros

It is feature rich , mature and professional buisness tool

Cons

costly

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 1, 2018

We do offer telemarketing solution for all type of customers small business to large companies and we proudly claim it as best telemarketing solution in market with respect to advance features ,

CA

Ch. A.

### "Exellent fax broadcasting and autodialer software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 20, 2015

I came accross ICTBroadcast through google and love this product , with ICTBroadcast I am able to broadcast 500 concurrent fax through internet without using any hardware . Amazing !

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 1, 2018

Thanks for your feedback

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