Who Uses This Software?

telemarketers, internet service providers, b2b buisness, enterprise, small buisness owners, telecom operators, political parties, ngo, schools, goverenment organization, fund raising organization


Average Ratings

3 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $199.00/one-time
  • Pricing Details
    ICTBRoadcast pricing are based on number of concurrent channels / calls
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • ICT Innovations
  • www.ictinnovations.com/
  • Founded 2006
  • Pakistan

About ICTBroadcast

An advance unified autodialer software solution featuring voice broadcasting, fax blasting , sms messaging, press 1 campaign, survey campaign, appointment reminder , polling , advance repoting and monitoring, billing , routing, rating , AMD, DNC and custom campaigns using IVR Designer and many other features


ICTBroadcast Features

  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • IVR / Voice Recognition
  • Knowledge Base
  • Live Chat
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Premise-Based Call Center
  • Progressive Dialer
  • Quality Management
  • Queue Manager
  • Virtual Call Center
  • Call Monitoring
  • Call Recording
  • Call Results
  • Call Transfer
  • Callback Scheduling
  • Campaign Specific Caller ID
  • Contact Management
  • FCC Compliance
  • FTC Compliance
  • Lead Capture
  • Lead Management

ICTBroadcast Reviews Recently Reviewed!

excellent product

Jan 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is feature rich , mature and professional buisness tool

Cons: costly

Overall: I had this application a year ago and it helped me a lot in achieving my marketing objective , thanks ICTBroadcast team

Exellent fax broadcasting and autodialer software

Feb 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I came accross ICTBroadcast through google and love this product , with ICTBroadcast I am able to broadcast 500 concurrent fax through internet without using any hardware . Amazing !

Very useful broadcasting software

Nov 12, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: ICTBroadcast is really great software that covered all our needs. We need to announce class schedules and inform the participants. It helped and expedited the processes easily. It has also helped us to create educational and research surveys by phone.

It is easier to use, easy to understand, very good customer service that is available 24/7 and always ready to help.

Documentation of the software needs improvements.