Who Uses This Software?

telemarketers, internet service providers, b2b buisness, enterprise, small buisness owners, telecom operators, political parties, ngo, schools, goverenment organization, fund raising organization


Average Ratings

4 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $199.00/one-time
  • Pricing Details
    ICTBRoadcast pricing are based on number of concurrent channels / calls
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • ICT Innovations
  • www.ictinnovations.com/
  • Founded 2006
  • Pakistan

About ICTBroadcast

An advance unified autodialer and call center software solution featuring voice broadcasting, fax blasting , sms messaging, press 1 campaign, survey campaign, appointment reminder, inbound marketing, inbound survey and press 1 campaign , polling , advance repoting and monitoring, billing , routing, rating , AMD, DNC and custom campaigns using IVR Designer and many other features


ICTBroadcast Features

  • Call Monitoring
  • Call Recording
  • Call Results
  • Call Transfer
  • Callback Scheduling
  • Campaign Specific Caller ID
  • Contact Management
  • FCC Compliance
  • FTC Compliance
  • Lead Capture
  • Lead Management
  • Call Center Management
  • Call Recording
  • Call Reporting
  • Call Scripting
  • Lead Management
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Progressive Dialer
  • Surveys

ICTBroadcast Reviews Recently Reviewed!


Quick and effective cutomer service

Dec 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have been using the Enterprise edition for a year. The ease of use and customer friendly portal have enabled Go Dial to have a successful first year. Advertising begins next month , and I have no doubt that we will increase capacity with no problems.

Cons: I would like to see email notifications for campaign failures

Overall: Great group of engineers and staff

excellent product

Jan 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is feature rich , mature and professional buisness tool

Cons: costly

Overall: I had this application a year ago and it helped me a lot in achieving my marketing objective , thanks ICTBroadcast team

Vendor Response

by ICT Innovations on December 01, 2018

We do offer telemarketing solution for all type of customers small business to large companies and we proudly claim it as best telemarketing solution in market with respect to advance features ,

Very useful broadcasting software

Nov 12, 2013
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: ICTBroadcast is really great software that covered all our needs. We need to announce class schedules and inform the participants. It helped and expedited the processes easily. It has also helped us to create educational and research surveys by phone.

It is easier to use, easy to understand, very good customer service that is available 24/7 and always ready to help.

Documentation of the software needs improvements.

Vendor Response

by ICT Innovations on December 01, 2018

Thanks for positive feedback

Exellent fax broadcasting and autodialer software

Feb 20, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I came accross ICTBroadcast through google and love this product , with ICTBroadcast I am able to broadcast 500 concurrent fax through internet without using any hardware . Amazing !

Vendor Response

by ICT Innovations on December 01, 2018

Thanks for your feedback