# ICTBroadcast Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ICTBroadcast Software - reviews, pricing plans, popular comparisons to other Call Center products and more. Source: https://www.capterra.com/p/130753/ICTBroadcast/alternatives --- # ICTBroadcast Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ICTBroadcast ## What is ICTBroadcast? An advance call center software with unified communications featuring predictive dialing, auto dialing, power dialing, progressive dialing, preview dialing, manual dialing with webrtc agent portal support also includes IVR Studio to design IVRs, Fax blasting , SMS messaging, Email marketing, press 1 campaign, survey campaign, appointment reminder, inbound marketing, inbound survey and real time monitoring, billing , routing, AMD, DNC and IVR Designer & much more ## What is ICTBroadcast used for? [Telemarketing](https://www.capterra.com/telemarketing-software/)[Predictive Dialer](https://www.capterra.com/predictive-dialer-software/)[Inside Sales](https://www.capterra.com/inside-sales-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $299 Other, One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ICTBroadcast?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ictinnovations.com/&name=ICTBroadcast) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ICTBroadcast 4.0 (5) VS. [4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $299 Other, One Time Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (5) Ease Of Use 4.0 (957) Value For Money 3.5 (4) Value For Money 4.2 (780) Customer Service 3.8 (5) Customer Service 4.0 (752) ## ICTBroadcast alternatives Highest Rated [4.8 (320)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (82)](https://www.capterra.com/p/141932/Ricochet/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (268)](https://www.capterra.com/p/182004/CloudTalk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.8 (155)](https://www.capterra.com/p/149510/Call-Center-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Answering Machine Detection Screen and filter calls that get sent to voicemail inboxes/answering machines API Application programming interface that allows for integration with other systems/databases Auto-Dialer System that automatically dials calls Automatic Call Distribution Distribute/route/connect calls Calendar Management Track and manage schedules and meetings via an integrated calendar ICTBroadcast 48 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Screen and filter calls that get sent to voicemail inboxes/answering machines Application programming interface that allows for integration with other systems/databases System that automatically dials calls Distribute/route/connect calls Track and manage schedules and meetings via an integrated calendar Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Track and report on call outcomes Collects essential call data such as call origin, call destination, call length, and other transaction details Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Schedule date and time for callbacks/follow-up calls or reminders Provide agents with a typical response for common call subject matter Transfers live calls to other agents Identify the number and contact information of a caller before answering the phone Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Control the name and number that appears on outbound caller ID Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Assembly of graphs and charts for visualizing and tracking statistics/metrics Federal Communications Commission (FCC) compliance Federal Trade Commission (FCC) compliance A call center that primarily receives calls, typically customer service focused Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Route and distribute your leads to third party buyers Store information about leads or contacts and track, manage and nurture them throughout the sales process Manage contacts across multiple mailing lists Observe and track the demand, usage, progress or quality of a system, product, or user Manage multiple campaigns in one system Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. A call center that primarily makes calls, typically sales focused System automatically dials the next number on the contact list after the previous call ends System calls multiple numbers at once and connects the agent to the first number that answers System provides callee information to agent prior to the call to help determine whether or not to make the call Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls Active monitoring of systems, applications, or networks Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Send messages via SMS Turns text into natural sounding speech Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Computer-based system that allows users to send and receive voice messages Get Advice We can help you find the software with the features you need. Features 3.5 (4) 3.5 Based on 4 reviews ## Pricing Value for money 3.5 (4) Free Trial Basic $299.00 Other,One Time ICTBroadcast Service Provider Edition $1,500 Usage Based,One Time Value for money 3.5 (4) 3.5 Based on 4 reviews ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[ SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[ Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[ WHMCS](https://www.capterra.com/p/130157/WHMCS/)[ Yetiforce CRM](https://www.capterra.com/p/159123/Yetiforce/)[ SuiteCRM](https://www.capterra.com/p/136373/SuiteCRM/)[ Zoho Backstage](https://www.capterra.com/p/178453/Zoho-Backstage/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (5) 3.8 Based on 5 reviews ## User reviews Overall rating 4.0 Based on 5 reviews Filter by rating 5(3) 4(1) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent YG Yollanda G. Technician Information Technology and Services ### "Personal use" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 January 25, 2021 Still discovering more on it Pros Easy to use and straight to the point, good Cons Installation time and cost of the software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DA Deepak A. CTO Telecommunications ### "The software is broken in so many places " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 18, 2020 DO not purchase the product, these guys will take your money and just keep giving you excuses for their crappy software. When we asked for a refund, they clearly denied that they cant provide a refund because they spent time installing it. Their interfaces is done is PHP with no security or secure ports everytime you want to make a change to anything, they have to go and do it manually. Please please stay away from this company. Pros Actually the interface seem easy but its easy because it has no features Cons \- Everything is broken in their platform, they said they could white label but even after several attempts, they couldn't get the logo not to scale - The product is able to send outbound fax but unable to receive any faxes, their support has been trying to get the fax to work for two months with flowroute but its broken beyond a point - This software is not designed to be resold, its not MSP or enterprise grade by any standard - They cant fix their product and wont refund your money either - There is no inbox feature, you cant title or keep a track of your faxes - NO Security on the solution - NO sigle signon options - Support sucks Reasons for choosing ICTBroadcast Use anything but them Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 28, 2020 Never was a customer of ICTBroadcast software nor used it. Would you please provide any proof/invoice of ICTBroadcast sale. DS dennis S. Owner Go Dial Telecommunications ### "Quick and effective cutomer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2018 Great group of engineers and staff Pros I have been using the Enterprise edition for a year. The ease of use and customer friendly portal have enabled Go Dial to have a successful first year. Advertising begins next month , and I have no doubt that we will increase capacity with no problems. Cons I would like to see email notifications for campaign failures Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 28, 2020 Thanks for your positive feedback MT muhammad t. project manager Computer Networking ### "excellent product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2017 I had this application a year ago and it helped me a lot in achieving my marketing objective , thanks ICTBroadcast team Pros It is feature rich , mature and professional buisness tool Cons costly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 1, 2018 We do offer telemarketing solution for all type of customers small business to large companies and we proudly claim it as best telemarketing solution in market with respect to advance features , CA Ch. A. ### "Exellent fax broadcasting and autodialer software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 20, 2015 I came accross ICTBroadcast through google and love this product , with ICTBroadcast I am able to broadcast 500 concurrent fax through internet without using any hardware . Amazing ! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 1, 2018 Thanks for your feedback ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)