# TouchPoint Survey Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TouchPoint Survey Software - reviews, pricing plans, popular comparisons to other Customer Satisfaction products and more. Source: https://www.capterra.com/p/130761/TouchPoint-Survey-Software --- # TouchPoint Survey Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TouchPoint Survey Software ## What is TouchPoint Survey Software? Opinionmeter is a leading provider of technology-based customer satisfaction survey tools, with an emphasis on mobile survey solutions (including native survey apps for offline data capture). Opinionmeter's unique multi-mode, cross-platform approach provides the flexibility to author a survey once and distribute it anywhere - either as an online survey, mobile-web, mobile survey app, survey kiosk or paper survey. Opinionmeter's native survey apps support iOS (Apple), Android & Windows devices. ## What is TouchPoint Survey Software used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TouchPoint Survey Software?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.opinionmeter.com&name=TouchPoint Survey Software) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TouchPoint Survey Software 4.5 (2) VS. [4.7 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price Contact vendor Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.7 (10,462) Value For Money 0.0 (0) Value For Money 4.5 (6,500) Customer Service 5.0 (2) Customer Service 4.5 (5,809) ## TouchPoint Survey Software alternatives Highest Rated [4.9 (46)](https://www.capterra.com/p/160682/ReputationStacker/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (180)](https://www.capterra.com/p/185973/HelpDesk/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.5 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about TouchPoint Survey Software Overview ### What company size and specific industries is TouchPoint Survey Software built for? TouchPoint Survey Software is designed for service-oriented businesses of all sizes that want to capture real-time customer feedback online or at brick-and-mortar locations. It fits organizations in customer-facing industries such as retail, hospitality, healthcare, and other service sectors that need survey tools for both digital and in-person use. Features and Usability ### What are the key features of TouchPoint Survey Software? TouchPoint Survey Software offers feedback management, reporting and analytics, and survey and poll management. These core features support collecting responses, organizing survey data, and reviewing results in reports and analytics views for tracking feedback across surveys and polls. Getting Started and Support ### What training and onboarding options does TouchPoint Survey Software offer? TouchPoint Survey Software provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided instruction, while documentation gives users written reference material for self-paced learning and feature review. ## Pricing ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent EL Eileen L. Education Team Manager ### "PPMH review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 29, 2013 I highly recommended this product Pros easy to use, reports are very easy to run. Customer Service is fantastic. Cons I wish there was an identifying # with open ended questions/comments. That way I could more easily identify which overall survey belongs to that comment. Perhaps there is and I just don't know about it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 1, 2013 Hi Eileen, Thank you for your feedback! Yes, you can identify open-ended comments and associate them to the survey. This is done through the Respondent Level report. You can view this report online or export to Excel. I recommend Excel, because then you'll see each survey in each row along with each question in each column! Hope that helps! Opinionmeter Support JG Jose G. Partner ### "The best survey tool on the market" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 26, 2013 We have been working with the software 6 months now with different clients and it has been a good experience. On my research is the best survey tool available on the market. Pros Manage tablets by location. You can push surveys to tablets. Full customization of surveys / interphase. Use tablets as Digital signage too and manage files centrally. Online triggers. Report automation. Dashboard creation. Decission tree on questions. Consolidate reports from different surveys Option to have server in-house Combne web surveys / tablet surveys / paper surveys in the same tool SSL security Strong password capabilities Cons When using digital signage funtionality, you can not create a play list. jpegs play a default time of 4 seconds but you can't modify that. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.