# TouchPoint Survey Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TouchPoint Survey Software - reviews, pricing plans, popular comparisons to other Customer Satisfaction products and more.

Source: https://www.capterra.com/p/130761/TouchPoint-Survey-Software

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# 

 TouchPoint Survey Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

TouchPoint Survey Software

## What is TouchPoint Survey Software?

Opinionmeter is a leading provider of technology-based customer satisfaction survey tools, with an emphasis on mobile survey solutions (including native survey apps for offline data capture). Opinionmeter's unique multi-mode, cross-platform approach provides the flexibility to author a survey once and distribute it anywhere - either as an online survey, mobile-web, mobile survey app, survey kiosk or paper survey. Opinionmeter's native survey apps support iOS (Apple), Android & Windows devices.

## What is TouchPoint Survey Software used for?

[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TouchPoint Survey Software?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.opinionmeter.com&name=TouchPoint Survey Software)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TouchPoint Survey Software

4.5 (2)

VS.

[4.4 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting Price

Contact vendor

Starting Price

$39

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (2)

Ease Of Use

4.3 (3,603)

Value For Money

0.0 (0)

Value For Money

4.2 (2,658)

Customer Service

5.0 (2)

Customer Service

4.3 (2,766)

## TouchPoint Survey Software alternatives

[4.5 (714)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (122)](https://www.capterra.com/p/190125/Custify/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.5 (1,133)](https://www.capterra.com/p/134347/Intercom/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.9 (43)](https://www.capterra.com/p/160682/ReputationStacker/reviews/)

Starting price

$63.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

## Pricing

### Starting price

Contact vendor  
for pricing

Free trial  
not available

## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

4.5

Based on 2 reviews

Filter by rating

5(1)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

EL

Eileen L.

Education Team Manager

### "PPMH review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 29, 2013

I highly recommended this product

Pros

easy to use, reports are very easy to run. Customer Service is fantastic.

Cons

I wish there was an identifying # with open ended questions/comments. That way I could more easily identify which overall survey belongs to that comment. Perhaps there is and I just don't know about it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 1, 2013

Hi Eileen, Thank you for your feedback! Yes, you can identify open-ended comments and associate them to the survey. This is done through the Respondent Level report. You can view this report online or export to Excel. I recommend Excel, because then you'll see each survey in each row along with each question in each column! Hope that helps! Opinionmeter Support

JG

Jose G.

Partner

### "The best survey tool on the market"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 26, 2013

We have been working with the software 6 months now with different clients and it has been a good experience. On my research is the best survey tool available on the market.

Pros

Manage tablets by location. You can push surveys to tablets. Full customization of surveys / interphase. Use tablets as Digital signage too and manage files centrally. Online triggers. Report automation. Dashboard creation. Decission tree on questions. Consolidate reports from different surveys Option to have server in-house Combne web surveys / tablet surveys / paper surveys in the same tool SSL security Strong password capabilities

Cons

When using digital signage funtionality, you can not create a play list. jpegs play a default time of 4 seconds but you can't modify that.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)