--- title: "Club Automation Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Club Automation Software - reviews, pricing plans, popular comparisons to other Club Management products and more." source_url: "https://www.capterra.com/p/130770/Club-Automation/" page_type: "product" language: "en" --- # Club Automation Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Club Automation ## What is Club Automation? Leave the competition behind with Club Automation, a club acceleration platform designed to make your life easier and give members what they want. Our web-based club management solution is built by club operators for club operators to deliver exactly what health, fitness, and tennis clubs need to succeed. With Club Automation to streamline and automate processes from the front desk to the back office, clubs can unlock unrivaled experiences, unrivaled efficiency, and unrivaled growth. ## What is Club Automation used for? [Club Management](https://www.capterra.com/club-management-software/)[Fitness](https://www.capterra.com/fitness-software/)[Membership Management](https://www.capterra.com/membership-management-software/) Recognitions Shortlist Overall rating Based on 77 user reviews Reviews sentiment Positive 83% Neutral 4% Negative 13% Starting price $1 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Fitness / 2026 - Club Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Rating Breakdown 4.1 +− Features4.0 Value for Money3.9 Ease of Use4.2 Customer Service4.0 Rating Breakdown 4.1 Features4.0 Value for Money3.9 Ease of Use4.2 Customer Service4.0 ## Club Automation Reviewers Verdict Updated September 2026 AI summary - Club Automation is a fit for small to midsize health clubs, gyms, and athletic facilities seeking to centralize membership, scheduling, and billing. - Positive feedback centers around its intuitive navigation, user-friendly interface, reliable integrations, and responsive customer support. - It helps teams manage memberships, book lessons, and handle payments with accessible cloud-based tools. - Buyers may need to accept some trade-offs in lesson management, reporting flexibility, frequent password resets, and occasional system bugs. - It works best for clubs prioritizing ease of use and support, but may fall short for those needing advanced accounting or highly automated workflows. ## Club Automation alternatives Highest Rated [4.9 (243)](https://www.capterra.com/p/190526/LegitFit/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (373)](https://www.capterra.com/p/172591/Jackrabbit-Gymnastics/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (227)](https://www.capterra.com/p/172589/Jackrabbit-Swim/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [bsport](https://www.capterra.com/p/197172/bsport/) [4.3 (332)](https://www.capterra.com/p/197172/bsport/reviews/) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/197172/bsport/) [View all alternatives](https://www.capterra.com/p/130770/Club-Automation/alternatives/) ## FAQs about Club Automation Overview ### Which roles and teams benefit most from Club Automation? Club Automation is most used by club owners, general managers, and operations leaders who oversee memberships, billing, scheduling, and reporting. Fitness, tennis, and aquatics staff use it to manage lessons, classes, and member engagement, while accounting and marketing teams support revenue tracking, payments, retention, and communication workflows. Answer based on 75 reviews Overview ### What company size and industries is Club Automation built for? Club Automation serves small health and wellness businesses first, with 78% of reviewers from small businesses and 69% from Health, Wellness and Fitness. It is built for health and wellness clubs, athletic clubs, and gyms, with additional use in Sports at 12% and Recreational Facilities and Services at 5%. Answer based on 77 reviews Features and Usability ### What are the key features of Club Automation? Club Automation includes core club management features like membership management, member billing, online booking, and class or court scheduling. Reviewers also highlight reporting and analytics, member portal access for sign-ups and payment updates, and third-party integrations such as door access systems. Differentiators include multi-location support and mobile access. Answer based on 29 reviews Integrations ### Which third-party tools and platforms does Club Automation integrate with? Club Automation integrates with Conversica and QuickBooks Online Advanced. These connections support customer communication and accounting workflows, covering lead engagement through Conversica and financial management through QuickBooks Online Advanced. Answer based on 17 reviews Getting Started and Support ### How easy is it to onboard and train a team on Club Automation? Club Automation offers in-person training, live online sessions, webinars, and documentation. Reviewers say front-desk staff and daily users often learn it quickly, especially for scheduling and communication tasks. Admins and teams handling billing, setup, or older workflows may need more time to re-learn processes and work through quirks during transition. Answer based on 14 reviews Getting Started and Support ### What customer support options does Club Automation offer, and how do users rate the experience? Club Automation offers email/help desk, phone support, and a 24/7 live representative. Many users describe support as responsive, friendly, thorough, and able to resolve issues quickly. Some reviews, however, report long phone waits, slow email ticket follow-up, closed tickets before fixes, and inconsistency after account rep changes. Answer based on 29 reviews Features and Usability ### How well does Club Automation handle member billing? Club Automation handles recurring billing, payment processing, and member account management in one system, but billing feedback is mixed. Membership teams value online updates, automatic charges, and payment history, while some gym owners report rigid billing rules, migration problems, confusing delinquency workflows, unexpected fees, and occasional inaccurate charges or credits. Answer based on 24 reviews Features and Usability ### How good is Club Automation for accounting and reporting? Club Automation offers broad reporting and account tracking tools, but accounting and data accuracy get mixed feedback. Club managers and membership teams like payroll visibility, payment history, and member reports, while some operators find reports confusing, hard to audit, or inconsistent after updates, especially when tracking past records or validating financial details. Answer based on 21 reviews Bugs and issues ### Does Club Automation have a lot of bugs or glitches? Club Automation shows mixed reliability, with many clubs reporting glitches, slow workflows, and occasional mobile or scheduling issues. Front-desk teams, trainers, and gym operators often mention clunky steps and delayed fixes, while others find the platform usable day to day and say support addresses more serious problems after updates. Answer based on 29 reviews ## Features AI summary Based on 1,374 Club Management reviews Capterra data shows that buyers of club management software rank the following features as their top priorities: - **Membership Management** (**63%** of reviewers rated this feature as critical) - **Payment Processing** (**62%**) - **Electronic Payments** (**64%**) Club Automation supports all three of the features reviewers consider most important: **Membership Management**, **Payment Processing**, and **Electronic Payments**. Together, these capabilities help businesses manage member records, handle transactions accurately, and accept digital payments more efficiently, allowing teams to keep daily operations organized and deliver a better member experience. Membership Management 4.0 (22) 81.82% of 22 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Electronic Payments 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Online Booking 4.3 (26) 96.15% of 26 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Registration Management 4.0 (28) 75.00% of 28 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Billing & Invoicing 3.9 (33) 84.85% of 33 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Payment Processing 4.3 (33) 87.88% of 33 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Club Automation 54 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Scheduling: Schedule in-person or online classes - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - Document Storage: Store and organize documents in a centralized system - Dues Management: Track and collect membership dues - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Inventory Management: Track and manage inventory levels to maintain proper supply - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Member Types: Handle various types of membership based on groupings - Membership Management: Database of members to track personal information of individuals and families - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - SMS Messaging: Send messages via SMS - Team Management: Organizing a group of people to accomplish a task - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.0 (77) 4.0 Based on 77 reviews ## Pricing Value for money 3.9 (70) Basic $1.00 Value for money 3.9 (70) 3.9 Based on 70 reviews ## Integrations [ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Conversica](https://www.capterra.com/p/156614/AI-Automated-Sales-Assistant/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (73) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (73) 4.0 Based on 73 reviews ## User reviews Overall rating 4.1 Based on 77 reviews Filter by rating 5(37) 4(27) 3(3) 2(0) 1(10) Mentioned topic Sorted by most recent RC Roger C. Tennis Coach Health, Wellness and Fitness ### "Good product " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 24, 2026 It’s was easy for the staff and the guests to used it from the very beginning. That was helpful and critical. Pros The best part of Club Automation is how simple it is to initially operate. It’s helped our operation. Cons I find the sizing of the screen on an iPhone to be difficult and frustrating. Once you’ve zoomed in it’s hard to go back. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MV Maureen V. tennis administrator Health, Wellness and Fitness ### "Great Tennis Program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2026 I have been using CA for at least 13 years and it is so easy to use one click and you can book a courts along with easy ways to book quick events, block time, leagues etc Pros it's easy and simple one of the best programs available for Tennis. Reports are great, POS is extremely simple Cons I have not found any cons to this program I highly recommend this program for any tennis facility. 100% Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AG Adam G. Health Fitness Professional Health, Wellness and Fitness ### "Comprehensive Features & Great Customer Support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2026 Overall I am very pleased with Club Automation. The system allows me to make changes or edits to my schedule from anywhere. It is visually easy to use. Encompasses all of the data we need in the appropriate fields. I like the ability to generate reports for member data, payments, and utilize check in history. Member support has always been able to solve any issue or mistake I've needed their assistance on fixing. Would highly recommend their services to others. Pros This product easy to use and encompasses most of our business needs. The support team is professional and responsive. I love that I can view my personal and team's schedule all in one location. Cons Having to choose "confirm" from the prompt when making appointments takes additional time. I was also interested in the Club Automation 2.0 version, but our site was not chosen to roll out the new platform yet. Hopefully soon! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TC Ty C. Representative Events Services ### "My feedback on CA" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2026 ive been using this software with my company since 2020 pretty much and couldnt imagine using anything else, new feature and support are greater! Pros payment processing is very detailed and reports are always correct, love the member information on the checkin screen makes it very easy to manage Cons adding services and clicking through the back screens, also automateed emails could be easier to use and setup Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DH Drew H. Owner Health, Wellness and Fitness ### "TOTAL FAIL" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 4, 2026 This platform has been a major operational burden. Club Automation actively slows down business, creates avoidable problems, and consumes time that should be spent running and growing a gym. It is completely unsuited for modern, automated, or staffless facilities and feels stuck in an outdated corporate mindset. I would strongly caution any gym owner against using this system. There are far better, more flexible, and more user-friendly solutions available, and choosing Club Automation was a mistake I would not repeat. Pros There are essentially no meaningful positives. While the system can technically process payments and control access, those are baseline requirements that nearly every modern platform handles more efficiently. Any functionality it offers is negated by how difficult, slow, and frustrating it is to use in real-world operations. Cons Club Automation is one of the most inefficient, outdated, and frustrating business systems I have ever used. The interface is clunky and unintuitive, simple tasks take far too many steps, and even minor changes often require submitting support tickets instead of being self-managed. Billing is rigid and error-prone, reporting is unreliable and difficult to extract useful data from, and access control issues create unnecessary risk and member frustration. Support is slow, inconsistent, and frequently unhelpful, especially when problems are time-sensitive. Costs are high, add-ons are constant, and the system feels designed to lock you in rather than help you operate efficiently. Switched from [ABC Ignite](https://www.capterra.com/p/104888/Datatrak/) I switched based on promises that were never full filled then told that it wasn't true Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Connor C. Sales and Marketing Manager Health, Wellness and Fitness ### "Great Software, Better People" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 16, 2025 Club Automation has been a game changer for our teams in so many ways. There are many stand out qualities, but above all else their team and quality of service is exceptional. From the moment you express interest, to ongoing day-to-day support and updates, you will be prioritized and cared for. Pros All supporting staff were fantastic, from the initial sales team to the implementation team and ongoing support staff! The software itself strikes a good balance of being both user friendly, and powerful enough to dive into the details. It's tailored well to your club and its unique needs, while also allowing your team the ability to continue customizing it as time goes on. Cons There can be small quirks here and there. Bugs pop up on occasion, and sometimes the user-friendly design can feel as though it limits your ability to have granular control of everything. However, bug fixes roll out regularly, and anything that might drastically effect you is handled quickly by the service team. As with any software, many times the limiting factor is your proficiency, not the software itself. More often than not, our ability to take a specific action is limited by our understanding of the software, not its actual capabilities. Switched from [Compete](https://www.capterra.com/p/130731/Compete-Club-Management/) We were in search of a software with more advanced capabilities and a more user friendly experience for staff. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) [ABC Gymsales](https://www.capterra.com/p/174379/GymSales/) Reasons for choosing Club Automation Club Automation felt better designed to be customizable to our specific needs. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AR Allen R. Member Services and Marketing Assistant Health, Wellness and Fitness ### "Auto-redeeming sessions based on check-in / More options for deletions of packages " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 10, 2025 Overall, I like using the software and working with customer service. Appreciate the fast response when our company has a question or needs further assistance with a specific account. Pros Customization of the POS System, Digital Contracts, Linking of accounts, Fast Customer Service Response Cons Auto-redeeming sessions based on check-in are not offered. Happy to hear the company is looking into it. Wish there were another option to remove a package without deleting and giving credit only. For example, let's say a wrong package was selected but wasn't paid for due to an error by the front desk employee. If no payment was taken, and when the package is deleted, it auto puts a credit on the account the package is worth. Wish there were another way to delete the error transaction altogether without automatically giving an internal credit. Switched from [MotionSoft](https://www.capterra.com/p/43011/Powerful-Club-Management/) New Ownership took over the business and decided to make the change Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SJ Savannah J. Childcare Assistant Hospital & Health Care ### "Childcare assistant" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2025 My overall experience with club automation has been grate for both me and my coworkers. We enjoy logging on and getting done what we need to everyday since it is easy to use. Pros I enjoy how simple it is to navigate in between tabs. This allows for organization in the workplace and with members. Cons The thing I like least would be the font size. I have to zoom in on my computer every time I open it up. If this is the only problem through, Ill take it! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KC Kevin C. Front Desk Manager Health, Wellness and Fitness ### "Love Club Automations User Friendliness" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 15, 2025 My overall experience is positive. I would say that the value for the money of this platform is worth the cost. Our facility wouldn't operate with as smoothly without having this to streamline our process. Pros I like the ease of having everything that we need in one convenient location. We can book a tennis court in one moment & then register someone for a cooking class. Also, the ability to check eligibility status of a member is quick. This quick process helps us to support the client immediately & this way we can resolve an issue in real time opposed to waiting a week. The payment process is also simple to navigate, as well as sending emails to the member. The leaning curve is short & you can also customize the different department screens to fit your needs. Cons This is minor, but when booking court reservations the system reverts back to our 5am reservations after clicking on a current reservation. In a nut shell, it would be nice if the screen would stay at the hour that we're currently checking, instead of resetting back to the start of the day. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ZJ Zorica J. scinetist Higher Education ### "Club Automation is superb" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2025 I have had a great experience using the club automation. In general, it is easy to navigate through this program. Pros I love the Club automation because its easy navigation is the most prominent positive characteristic. Cons The negative side of the Club automation is that it is not easy to check the past and track records. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/130770/Club-Automation/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Jackrabbit Gymnastics vs Club Automation](https://www.capterra.com/compare/130770-172591/Club-Automation-vs-Jackrabbit-Gymnastics) [ABC Glofox vs Club Automation](https://www.capterra.com/compare/130770-136861/Club-Automation-vs-Glofox)