--- title: "Club Automation Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Club Automation Software - reviews, pricing plans, popular comparisons to other Club Management products and more." source_url: "https://www.capterra.com/p/130770/Club-Automation/" page_type: "product" language: "en" publication_date: "2026-11-02" --- # Club Automation Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 2, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Club Automation ## What is Club Automation? Leave the competition behind with Club Automation, a club acceleration platform designed to make your life easier and give members what they want. Our web-based club management solution is built by club operators for club operators to deliver exactly what health, fitness, and tennis clubs need to succeed. With Club Automation to streamline and automate processes from the front desk to the back office, clubs can unlock unrivaled experiences, unrivaled efficiency, and unrivaled growth. ## What is Club Automation used for? [Club Management](https://www.capterra.com/club-management-software/)[Fitness](https://www.capterra.com/fitness-software/)[Membership Management](https://www.capterra.com/membership-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 77 user reviews Reviews sentiment Positive 83% Neutral 4% Negative 13% Starting price $1 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Fitness / 2026 - Club Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Club Automation?[Manage this product listing](https://www.g2.com/products/club-automation/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Club Automation 4.1 (77) VS. [4.6 (373)](https://www.capterra.com/p/172591/Jackrabbit-Gymnastics/reviews/) Starting Price $1 per user, per month Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (77) Ease Of Use 4.3 (70) Value For Money 3.9 (70) Value For Money 4.5 (62) Customer Service 4.0 (73) Customer Service 4.7 (69) ## Club Automation alternatives [4.3 (333)](https://www.capterra.com/p/197172/bsport/reviews/) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.4 (97)](https://www.capterra.com/p/143341/Hapana/reviews/) Starting price $285.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.9 (244)](https://www.capterra.com/p/190526/LegitFit/reviews/) Starting price $249.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (356)](https://www.capterra.com/p/136861/Glofox/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/130770/Club-Automation/alternatives/) ## FAQs about Club Automation Overview ### What problems does Club Automation solve? Club Automation solves the operational burden of managing memberships, billing, check-ins, program registrations, court bookings, and staff schedules in separate systems. Front-desk staff, club managers, and fitness or tennis facility operators use it to access member profiles, process payments, manage family arrivals, monitor childcare demand, and produce reports for daily operations. Answer based on 37 reviews Overview ### Which roles and teams benefit most from Club Automation? Club Automation is most used by club owners, general and operations managers, membership teams, and fitness and tennis professionals. Owners and managers oversee daily operations, reporting, and staff coordination; membership staff manage member records, sales, and service requests; trainers, instructors, and tennis directors schedule sessions, programs, and facility activities. Accounting teams handle billing and payment tracking. Answer based on 75 reviews Overview ### What company size and industries is Club Automation built for? Club Automation is built for small health, wellness, and fitness organizations, which account for 78% of reviewers and 69% of industry representation. It serves health and wellness clubs, athletic clubs, and gyms across the U.S. and Canada, while also supporting midsize businesses (15%), enterprises (7%), sports organizations (12%), and recreational facilities (5%). Answer based on 77 reviews Features and Usability ### What are the key features of Club Automation? Club Automation includes online booking and registration management for reserving appointments, classes, and time slots. Its core operations features include payment processing, billing and invoicing, point of sale (POS), and membership management for tracking member records, dues, purchases, and payment history. Mobile access lets staff and members check schedules and register from phones. Answer based on 20 reviews Limitations ### Does Club Automation have bugs or technical issues? Club Automation can support day-to-day club operations, but some facilities report recurring bugs and a clunky workflow. Staff members mention scheduling, mobile performance, external-device connections, and appointment changes as trouble spots. Updates and support resolve certain issues, yet some gym teams find fixes slow or communication limited during time-sensitive problems. Answer based on 29 reviews Integrations ### Which third-party tools and platforms does Club Automation integrate with? Club Automation integrates with Conversica for automated customer conversations and QuickBooks Online Advanced for accounting and financial management. These connections support member communication workflows and the transfer of financial data between Club Automation and external business systems. Answer based on 17 reviews Getting Started and Support ### How easy is it to onboard and train a team on Club Automation? Club Automation offers in-person training, live online sessions, webinars, and documentation for team onboarding. Reviewers report that everyday staff often learn core tasks quickly, including scheduling and communication. Administrators and returning users may need more time to re-familiarize themselves, configure sessions, or manage complex billing and reporting workflows. Answer based on 14 reviews Getting Started and Support ### What customer support options does Club Automation offer, and how do users rate the experience? Club Automation offers Email/Help Desk, Phone Support, and 24/7 Live Rep assistance. Users often describe the support team as friendly, knowledgeable, thorough, and quick to resolve questions. However, some report long phone waits, delayed email-ticket responses, unresolved tickets, and inconsistent service after representative changes. Answer based on 29 reviews Features and Usability ### How reliable is Club Automation for member billing? Club Automation manages automatic billing, payment processing, and member account details, but billing flexibility and accuracy draw mixed feedback. Membership teams value accessible payment records, online account updates, and detailed reporting. Some facilities report inaccurate charges, difficult delinquency tracking, credit limitations, or migration-related payment data problems that require staff review. Answer based on 24 reviews ## Features AI summary Based on 1,374 Club Management reviews Capterra data shows that buyers of club management software rank the following features as their top priorities: - **Membership Management** (**63%** of reviewers rated this feature as critical) - **Payment Processing** (**62%**) - **Electronic Payments** (**64%**) Club Automation supports all three of the features reviewers consider most important: **Membership Management**, **Payment Processing**, and **Electronic Payments**. Together, these capabilities help businesses manage member records, handle transactions accurately, and accept digital payments more efficiently, allowing teams to keep daily operations organized and deliver a better member experience. Membership Management 4.0 (22) 81.82% of 22 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Electronic Payments 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Online Booking 4.3 (26) 96.15% of 26 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Registration Management 4.0 (28) 75.00% of 28 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Billing & Invoicing 3.9 (33) 84.85% of 33 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Payment Processing 4.3 (33) 87.88% of 33 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Club Automation 54 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Scheduling: Schedule in-person or online classes - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - Document Storage: Store and organize documents in a centralized system - Dues Management: Track and collect membership dues - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Inventory Management: Track and manage inventory levels to maintain proper supply - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Member Types: Handle various types of membership based on groupings - Membership Management: Database of members to track personal information of individuals and families - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - SMS Messaging: Send messages via SMS - Team Management: Organizing a group of people to accomplish a task - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.0 (77) 4.0 Based on 77 reviews ## Pricing Value for money 3.9 (70) Basic $1.00 Value for money 3.9 (70) 3.9 Based on 70 reviews ## Integrations [ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Conversica](https://www.capterra.com/p/156614/AI-Automated-Sales-Assistant/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (73) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (73) 4.0 Based on 73 reviews ## User reviews Overall rating 4.1 Based on 77 reviews Filter by rating Counts reflect reviews available in this feed. 5(37) 4(27) 3(3) 2(0) 1(10) Mentioned topic Recent reviews first, then most helpful RE Reviewer Tennis Coach Used the software for: 3-5 years ### "Good product " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 28, 2026 It’s was easy for the staff and the guests to used it from the very beginning. That was helpful and critical. Pros The best part of Club Automation is how simple it is to initially operate. It’s helped our operation. Cons I find the sizing of the screen on an iPhone to be difficult and frustrating. Once you’ve zoomed in it’s hard to go back. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer tennis administrator Used the software for: 3-5 years ### "Great Tennis Program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2026 I have been using CA for at least 13 years and it is so easy to use one click and you can book a courts along with easy ways to book quick events, block time, leagues etc Pros it's easy and simple one of the best programs available for Tennis. Reports are great, POS is extremely simple Cons I have not found any cons to this program I highly recommend this program for any tennis facility. 100% Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Health Fitness Professional Used the software for: 3-5 years ### "Comprehensive Features & Great Customer Support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2026 Overall I am very pleased with Club Automation. The system allows me to make changes or edits to my schedule from anywhere. It is visually easy to use. Encompasses all of the data we need in the appropriate fields. I like the ability to generate reports for member data, payments, and utilize check in history. Member support has always been able to solve any issue or mistake I've needed their assistance on fixing. Would highly recommend their services to others. Pros This product easy to use and encompasses most of our business needs. The support team is professional and responsive. I love that I can view my personal and team's schedule all in one location. Cons Having to choose "confirm" from the prompt when making appointments takes additional time. I was also interested in the Club Automation 2.0 version, but our site was not chosen to roll out the new platform yet. Hopefully soon! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Representative Used the software for: 3-5 years ### "My feedback on CA" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2026 ive been using this software with my company since 2020 pretty much and couldnt imagine using anything else, new feature and support are greater! Pros payment processing is very detailed and reports are always correct, love the member information on the checkin screen makes it very easy to manage Cons adding services and clicking through the back screens, also automateed emails could be easier to use and setup Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Drew H. Owner Used the software for: 3-5 years ### "TOTAL FAIL" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 19, 2026 This platform has been a major operational burden. Club Automation actively slows down business, creates avoidable problems, and consumes time that should be spent running and growing a gym. It is completely unsuited for modern, automated, or staffless facilities and feels stuck in an outdated corporate mindset. I would strongly caution any gym owner against using this system. There are far better, more flexible, and more user-friendly solutions available, and choosing Club Automation was a mistake I would not repeat. Pros There are essentially no meaningful positives. While the system can technically process payments and control access, those are baseline requirements that nearly every modern platform handles more efficiently. Any functionality it offers is negated by how difficult, slow, and frustrating it is to use in real-world operations. Cons Club Automation is one of the most inefficient, outdated, and frustrating business systems I have ever used. The interface is clunky and unintuitive, simple tasks take far too many steps, and even minor changes often require submitting support tickets instead of being self-managed. Billing is rigid and error-prone, reporting is unreliable and difficult to extract useful data from, and access control issues create unnecessary risk and member frustration. Support is slow, inconsistent, and frequently unhelpful, especially when problems are time-sensitive. Costs are high, add-ons are constant, and the system feels designed to lock you in rather than help you operate efficiently. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Sales and Marketing Manager Used the software for: 1-3 years ### "Great Software, Better People" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 17, 2025 Club Automation has been a game changer for our teams in so many ways. There are many stand out qualities, but above all else their team and quality of service is exceptional. From the moment you express interest, to ongoing day-to-day support and updates, you will be prioritized and cared for. Pros All supporting staff were fantastic, from the initial sales team to the implementation team and ongoing support staff! The software itself strikes a good balance of being both user friendly, and powerful enough to dive into the details. It's tailored well to your club and its unique needs, while also allowing your team the ability to continue customizing it as time goes on. Cons There can be small quirks here and there. Bugs pop up on occasion, and sometimes the user-friendly design can feel as though it limits your ability to have granular control of everything. However, bug fixes roll out regularly, and anything that might drastically effect you is handled quickly by the service team. As with any software, many times the limiting factor is your proficiency, not the software itself. More often than not, our ability to take a specific action is limited by our understanding of the software, not its actual capabilities. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Member Services and Marketing Assistant Used the software for: 3-5 years ### "Auto-redeeming sessions based on check-in / More options for deletions of packages " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 11, 2025 Overall, I like using the software and working with customer service. Appreciate the fast response when our company has a question or needs further assistance with a specific account. Pros Customization of the POS System, Digital Contracts, Linking of accounts, Fast Customer Service Response Cons Auto-redeeming sessions based on check-in are not offered. Happy to hear the company is looking into it. Wish there were another option to remove a package without deleting and giving credit only. For example, let's say a wrong package was selected but wasn't paid for due to an error by the front desk employee. If no payment was taken, and when the package is deleted, it auto puts a credit on the account the package is worth. Wish there were another way to delete the error transaction altogether without automatically giving an internal credit. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Childcare Assistant Used the software for: 1-3 years ### "Childcare assistant" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 10, 2025 My overall experience with club automation has been grate for both me and my coworkers. We enjoy logging on and getting done what we need to everyday since it is easy to use. Pros I enjoy how simple it is to navigate in between tabs. This allows for organization in the workplace and with members. Cons The thing I like least would be the font size. I have to zoom in on my computer every time I open it up. If this is the only problem through, Ill take it! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Abraham G. President Used the software for: 1-3 years ### "Club Automation Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 11, 2025 My overall experience with Club Automation has been very positive. It’s easy to use, cloud-based, and stable, with no lag when navigating links. The member app works well, and the Brivo 24/7 door access system is reliable, even without internet. Their U.S.-based customer service team is great to work with—responsive, friendly, and knowledgeable. While the CRM system could be stronger, improvements are underway. I already have access to the new scheduling system in beta, and it looks promising. It’s clear they are continuing to invest in the software, and those investments are making a noticeable difference in performance and usability. Pros Club Automation is easy to use, with a clean, intuitive interface that makes daily tasks simple. Because it’s cloud-based, I can access it anywhere, and it’s proven to be stable and reliable with no noticeable lag when navigating between links. The member app works well and offers a smooth user experience. The integrated Brivo 24/7 door access system has been rock-solid, continuing to work even when the internet is down, which gives me peace of mind. Cons The CRM system could be stronger, though it’s clear the team is actively making improvements. I already have access to the new scheduling system in beta, and once it’s fully rolled out, I expect it will be a great upgrade to the platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Operations Superintendent Used the software for: 1-3 years ### "Club Automation is great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2025 We are happy we migrated to Club Automation. Club Automation is receptive to feedback and they have an exceptional customer service team. Whenever we have a question we don't have to wait for a response and the answer is very thorough. Thank you! Pros Club Automation improved our online membership sales tremendously. We have also gained better communication tools via email and text. Cons We want online booking to require payment immediately upon booking. We would like to have packages that can be auto billed monthly that are used to book in group x and not have to link an add-on to the customer profile in addition to having the auto billed package. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/130770/Club-Automation/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Jackrabbit Gymnastics vs Club Automation](https://www.capterra.com/compare/130770-172591/Club-Automation-vs-Jackrabbit-Gymnastics) [ABC Glofox vs Club Automation](https://www.capterra.com/compare/130770-136861/Club-Automation-vs-Glofox)