# Check-Inn PMS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Check-Inn PMS Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more. Source: https://www.capterra.com/p/130771/Check-Inn-PMS --- # Check-Inn PMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Check-Inn PMS ## What is Check-Inn PMS? At Innsoft, we pride ourselves on providing straightforward, value-oriented hotel management software. Check-Inn hotel management software by Innsoft is a flexible, easy-to-use, Windows-based property management system that is trusted by thousands of hotels and motels nationwide. Our in-house, U.S.-based, support experts provide excellent customer service making training and operations quick and efficient. The Service Contract provides technical support during our normal business hours and access to software updates for Check-Inn. A current Service Contract is required for any online travel reservation interfaces including Connect-Inn Channel Manager, Booking Button, and Website services. It is also required for Expedia, Booking.com, or GDS connections. The addition of any other services, hardware, or changes to your Check-Inn service require an active Service Contract. Please contact our Sales department for any questions. ## What is Check-Inn PMS used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $899 Flat Rate, One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Check-Inn PMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.innsoft.com&name=Check-Inn PMS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Check-Inn PMS 4.8 (8) VS. [4.8 (1,537)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $899 Flat Rate, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (8) Ease Of Use 4.6 (1,537) Value For Money 5.0 (5) Value For Money 4.6 (1,467) Customer Service 5.0 (6) Customer Service 4.7 (1,508) ## Check-Inn PMS alternatives [4.6 (405)](https://www.capterra.com/p/135751/eZee-Absolute/reviews/) Starting price $23.86 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (467)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.5 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (217)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/130771/Check-Inn-PMS/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Employee Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Maintenance Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, maintain and track the performance of assets and equipment Reservations Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Built-in Accounting Accounting functionality within the system, not requiring integration with third-party tools Extended Stay Long term accommodation for guests For Vacation Rentals Designed for vacation rentals Check-Inn PMS 19 features Accounting functionality within the system, not requiring integration with third-party tools Track employee schedules, availability, and performance across projects and tasks Long term accommodation for guests Designed for vacation rentals Check guests in and out, issue key cards, schedule wake up calls, or other requests Global distribution system used by online travel agencies to track availability and manage reservations Capture guest experience at a granular level and utilize data to deliver tailored services Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Track and manage inventory levels to maintain proper supply Manage, maintain and track the performance of assets and equipment Automate workflows and trigger campaigns based on customer actions More than one location Book meetings and appointments through a website or digital platform Accept and process customer payments for products or services using hardware and software Track/optimize rates in relation to usage View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Track and monitor reviews of products or services One location Get Advice We can help you find the software with the features you need. Features 4.9 (7) 4.9 Based on 7 reviews ## Pricing Value for money 5.0 (5) Free Trial [View pricing plan details](https://www.capterra.com/p/130771/Check-Inn-PMS/pricing/) Desktop Software $899.00 Flat Rate,One Time Cloud Software $30.00 Flat Rate,Per Month It includes: - All updates and tech support are included Value for money 5.0 (5) 5.0 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 4.8 Based on 8 reviews Filter by rating 5(6) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SH Stacey H. Office clerk Hospitality ### "Check inn pms makes my life easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 4, 2022 Pros I like that i can easily manage all of my rooms and customers with the click of a mouse. It is so simple to use i didnt even need to be trained to use it. It is all common sence Cons I feel like the only thing i have had an issue with is when you try to change a customer from weekly to daily i still havent figured that out Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Mateo M. Owner Hospitality ### "Check inn its easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 27, 2020 excelent 100% reliable and for hotel control is perfect, we dont use the integration of the key for we buy the locks before of the software. Pros The software for owners of the hotels have the control of the basic items you need, and have reports on line on the web and you can check from your house or phone by the app. For employees and customers are very friendly, secure,and reliable. If you buy the accesories of Check Inn like scanner you have on file the id of the guest, if you buy the signature pad you save in paper, ink etc. if you buy the credit card processor module you have the integration off all in your bussinnes. Cons The only issue is the time to have the reservations from expedia or booking but the problem are the servers of booking or expedia when they go out the software have problems. Reasons for choosing Check-Inn PMS I see the videos in internet many times, and Check inn cover my areas and my hotel. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 29, 2020 Hi Mateo, thank you for the feedback! We really appreciate it. And yes, we agree it's frustrating when there are partner server outages beyond our control, but we do our best to communicate the situation to our clients and assist as best we can. JG Jeeroy G. General Manager Hospitality ### "Great PMS at Great price" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 11, 2019 Saving a lot of operation costs Pros So simple to use it as well as one of the best customers care supports Cons So simple & not at all sophisticated: No interface connection possible., Reasons for choosing Check-Inn PMS Opera was very expensive Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 17, 2019 Thank you for the awesome review, Jeeroy! We really appreciate the feedback. Also, we've got great news! We can inndeed interface with a host of options like credit card processing, online travel agencies like Booking.com & Expedia, and we even offer a modern booking engine for your property's website. Plus, we interface with hardware options like ID scanners and signature pads. Take a look at all of our products for Check-Inn at www.innsoft.com. We think you'll be pleasantly surprised. GM Greta M. Motel Manager Hospitality ### "Simple to use program, best support team ever" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2019 Pros It works perfect for our 20 room motel. I have no problems with it, no crashes, no issues. The customer support is amazing, they're always very helpful and professional and they have a solution for any question I got. Best of all, their company constantly comes up with NEW features to help me sell on more platforms! Cons I feel like it's mostly for hotels with less rooms, just because you have to assign room number the moment you book a reservation. That means you can't overbook though which is a plus for me! :) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Sally Naidu Hospitality ### "Great for Small Businesses" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 19, 2019 I had to quit using the software, due to the above limitation. I loved the software, the price, the customer support. I even called them to see if they could do something about this feature, and they said no. Pros It is extremely simple, easy to use software. Not much training required. Software ready to download and use instantly. No extensive hardware required. Very economical. Cons You have to assign rooms when you reserve. This is definitely a limitation. Most hotels like to have the flexibility of switching room types, for various reasons. Blocking rooms does pose an inconvenience, and of course would not let you overbook. We always have a percentage of cancellations and no shows and like to maximize our revenues. This feature is very limiting towards that goal. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User PCA Hospitality ### "Hotel Desk Clerk" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 October 17, 2018 very pleased with the software. Pros Ease of use. The reservations adjust automatically to shuffle rooms for accommodating errors or just making the best use of the rooms. Cons booking services do not put stay over guests in the same room for continued stays. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User VP Revenue Management Hospitality ### "A great flexible product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 12, 2018 Pros This PMS has allowed us to managed our property the way we want to. Many PMS are set in there ways and we can not have it to our needs, not this one. It is a great and easy to navigate platform with good data capture points. Cons The reporting function is good but more could be added. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BH Bruce H. Asst Mgr. ### "Check Inn PMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 25, 2014 I have used many types of PMS,nothing beats Check Inn by Innsoft,Inc. It has the least amount of steps and has so much more flexibility then many of it's competitors! You can set rates for daily,weekly,monthly and package rates which makes life much easier. For my money it is Check Inn all the way!! I have used this product for more then 10 years and love it!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/130771/Check-Inn-PMS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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