Who Uses This Software?

Private EMS, EMS Billing Companies, Hospital Transport, Municipalities.


Average Ratings

4 Reviews
  • 2 / 5
    Overall
  • 2 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    $399.00/month
  • Pricing Details
    A flat monthly fee pay as you go model.
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Medapoint
  • www.medapoint.com
  • Founded 2009
  • United States

About AdvanceOne

MedaPoint provides the industry's only fully-hosted, cloud-based software for end-to-end patient-cycle management, empowering emergency medical services (EMS) providers to reach the next level of business performance and patient care. MedaPoint's solutions are always affordable, always accessible, and always on.


AdvanceOne Features

  • Availability Indicator
  • Billable Items Tracking
  • Daily Unit Loading Analysis
  • Dispatch Monitoring
  • Electronic Signature
  • EMS Service Roles Time Clock
  • Equipment Tracking
  • Fleet Management
  • NEMSIS Compliance
  • Patient Database
  • Point-of-Service Data
  • Refusal Statements
  • Shift Management
  • Supply Management

AdvanceOne Reviews Recently Reviewed!


It been OK. I wish it was more feature rich.

Mar 03, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Extremely
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Pros: I like that it is a web based platform. This takes the pain out of upgrades and maintaining alot of hardware. This is what drew us to this product.

Cons: I would love to see an automatic import from EMS Charts into the system. The process of moving from a folder through an import seems a bit outdated at this point.

Pain staking

Mar 02, 2018
1/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Abillity to see forth coming payments and view which patients are going to be posted. If gives you an idea of forth work load

Cons: Everything else. There are way too many steps to complete any action needing to be taken. This system needs simplified and many steps deleted. The customer service promised, is not the customer service given.

Overall: none

Poor customer service

Feb 27, 2018
1/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Initially it was a low cost per record; however, that quickly changed when they announced a new pricing structure.

Cons: We initially wanted to use this EMR as our Community Health Paramedic system. It was a disaster to implement. It was not customizable as they indicated for our purposes. You can't fax reports. Their support was terrible and they wanted me to give them our passwords so they could log in. We paid an implementation fee and after the disasterous implementation we never used it.

Overall: Absolutely nothing. Do not recommend it and would not use it.

We love most of the features advance offers

Feb 27, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: The automatic facility searching, the way it maps out the mileage and times it takes to get to your location.

Cons: It isnt easy to change crew set ups, its extremely difficult to to look up times from previous calls.

Overall: It made dispatching of our units easy, keeps an extremely good record of calls and makes it easy to see the calls for the future.