Who Uses This Software?

Organizations ranging in size from $50M to $500M in revenue, and from 500 to 5,000 employees.


Average Ratings

10 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $3.00/one-time
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • AlienVault
  • www.alienvault.com

About AlienVault USM

AlienVault Unified Security Management (USM) delivers a unified, simple and affordable solution for threat detection and compliance. Powered by the latest AlienVault Labs Threat Intelligence and the Open Threat Exchange the largest crowd-sourced threat intelligence exchange, USM enables mid-size organizations to defend against modern threats.


AlienVault USM Features

  • Access Control
  • Consent Management
  • Data Mapping
  • Incident Management
  • PIA / DPIA
  • Policy Management
  • Risk Management
  • Sensitive Data Identification
  • Anti Spam
  • Anti Virus
  • Email Attachment Protection
  • Event Tracking
  • Internet Usage Monitoring
  • Intrusion Detection System
  • IP Protection
  • Spyware Removal
  • Two-Factor Authentication
  • Vulnerability Scanning
  • Web Threat Management
  • Web Traffic Reporting
  • Access Control
  • Compliance Reporting
  • Exceptions Management
  • File Integrity Monitoring
  • Intrusion Detection System
  • Log Management
  • Patch Management
  • PCI Assessment
  • Policy Management
  • Application Security
  • Behavioral Analytics
  • Compliance Reporting
  • Endpoint Management
  • File Integrity Monitoring
  • Forensic Analysis
  • Log Management
  • Network Monitoring
  • Real Time Monitoring
  • Threat Intelligence
  • User Activity Monitoring
  • Asset Discovery
  • Asset Tagging
  • Network Scanning
  • Patch Management
  • Policy Management
  • Prioritization
  • Risk Management
  • Vulnerability Assessment
  • Web Scanning

AlienVault USM Reviews Recently Reviewed!


I've used the Ossim version of this product for about 10 years now. Good for a community SEIM

Dec 15, 2017
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is free. The best free SIEM out there. Possibly the only one.

There are a lot of moving parts that are very good at correlating network security events. The product has become very usable and is great for small companies looking for an entry level SIEM.

Cons: Every upgrade is a possible chance for re-building the system. About 80% of the time, the upgrade will break something so badly, you need to re-install and start from scratch.

The system slows down considerably when a large number of events are fed in.

Their Sales people say the Free version is lightyears behind the commercial version, but from what i can tell, the Free version can be upgraded to the commercial version, so i don't see there being that many differences.

The community is weak and there is rarely any input from the developers on the community to help out. So a lot of people try it out and then go somewhere else.

While I think it is a great product, it seems to me like it is falling behind in the last few years. There are some more usable and better products in recent years that would make me buy them instead of AV USM.

Overall: The free version has been a great help in watching our networks. But it has grown old and needs some major updates to compete with other products.

Detect everything in your system!!

Jun 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: -THE PRICE FOR UTILITY IS RIDICULOUS.

-THE CUSTOMER SUPPORT, IS QUICKLY AND EFFECTIVE.

-Detect back doors, exploit, attacks in real time, is perfect for detect every problem on a server.

-Is very easy to use!

-Alienvault Is a great tool for detect any threat on your system, is a effective and fast software.

Cons: -These software is only for a big enterprises, the price is good, but it is not for normal people, is expensive, yes, but is a great tool for detect any threat on any system.

Capterra loader

More than just a SIEM

Feb 26, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: AlienVault got it right with the integrations of their product, it makes compliance very handy. They selected the best breed of products to integrate in a single console and make it easy to the customer to become fully compliant, be it PCI DSS, DISA STIG, HIPAA, ISO 27002, etc.

Cons: If you don't keep it "clean," your console might get cluttered. Sometimes it takes too much RAM if the solution was not properly sized, and can cripple performance, especially if you implemented it as a VM, it can take down performance of other VMs at your hypervisor as well.

Overall: AlienVault USM is ready for making compliance easy, so the value we get as a company is that we make tangible, real progress towards compliance and security management. It also allows to save costs on other tools since it comes with many integrations for every aspect you should take care of as a security administrator.

Capterra loader

Integrated Security Platform + Affordable

Jul 10, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: complete set of security capabilities out of the box

Vulnerability Management

IDS/HIDS

File Integrity Monitoring

Behavior Analysis

Continuous Monitoring

And appart of all that is a SIEM

OTX is great for new threats and updates

Dynamic and interactive dashboards

single pane of glass visibility according to requirements

alarms can be set according to the type of incident and priority

great compatibility across software and devices vendors to collect logs from

Great integration capabilities via APIs

Great reporting capabilities

predefined schemes to validate and ensure compliance

Cons: Vulnerability management based on Openvas

ticketing system can be limited in order to track or escalate it

sensors for remote locations or new offices-branches will require a new purchase, so better define future expansions during the subscription before buy so you can consider the right amount of sensors and avoid delays because of that

customer support tends to delay things

Overall: complete visibility across infrastructure, great help to demonstrate compliance, unauthorized access on network or environment. notifications and reports on security posture of the company

Out of this world!

May 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: The price to feature ratio is epic. We use this product regularly and absolutely love it. It's so easy my mom could use it.

Cons: It doesn't come in blaze orange. I can't take it hunting. Won't make me coffee or a sandwich (yes, I tried sudo)

Capterra loader

Effectiveness at Detecting Security Threats

Feb 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: The like most of this software Shows all issues, vulnerabilities, and attack servers, Vulnerability scanning Up to date security definitions.

Cons: some pos are the menu structure could be broken down into categories that make it easier to locate sub-menus and there are a couple of things that can only be done through the CLI and unless you're familiar with the CLI, there may be a large learning curve for some.

Purchased AlienVault two years ago and have been very happy with the purchase thus far.

May 16, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is easy to use and the learning curve is pretty fast. After looking at other more expensive siems AlienVault was by far the best value.

Cons: The support for AlienVault is not as easily accessible as some and the documentation needs improvement.

Great security product for internal monitoring of systems.

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Takes a lot of manual work out of auditing systems. Able to filter and suppress specific events so your only looking at the ones you need to look at.

Cons: There are some integrations like azure AD where there are issues tracking azure AD logins. It eventually works but takes a while to gather the data.

Overall: Easy tracking of logs and internal vulnerability management of systems.

Security information and event management (SIEM) system that offers the Best bang for your buck

Jul 18, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simplicity can never be underestimated. The product offers an array of tools for security management where you get a huge value compared to other SIEM in the market. If you look at the Gartner's 2016 vs 2017 magic quadrant it says alot of where they are to where they are going.

Cons: You need to be trained in the system. Although its simple to use, a foundational knowledge needs to be obtain for a reasonable price. They offer multiple webex trainings.

Overall: Benefits include security. Interfacing with multiple security platforms its even management and reporting are assisting companies be more secure.

Alien vault is souring!!

Apr 13, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: They offer wonderful products. Can't wait to see what they release for GDPR compliance. They also offer great webinars!

Cons: Pricing. It's hard to have an ala cart product when the features go hand in hand. It's upsells a lot.