--- title: "Apex LIS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Apex LIS Software - reviews, pricing plans, popular comparisons to other Medical Lab products and more." source_url: "https://www.capterra.com/p/130788/Apex-LIS/" page_type: "product" language: "en" --- # Apex LIS Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Apex LIS ## What is Apex LIS? Affordable LIS available as inhouse or web-based solution. Perfect for Physicians Office or Refrerence Lab! HL7 interfaces for EMR and Reference Labs. $500/month includes analyzer interfaces and 24x7 support. Commercial Lab version is $750/month. CLIA-compliance suite makes it easy to comply with regulatory requirements. Easy-to-use application can be installed in a day and web-training available. LIS is easily configured to meet your exact analyzer and workflow requirements. ## What is Apex LIS used for? [Medical Lab](https://www.capterra.com/medical-lab-software/)[Laboratory Information Management System](https://www.capterra.com/laboratory-information-management-system-software/)[Laboratory Information Systems (LIS)](https://www.capterra.com/laboratory-information-system-software/) Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1500 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Apex LIS Overview Updated August 2026 AI summary Apex LIS is a laboratory information management system designed for organizations of all sizes seeking to manage medical lab operations. It offers audit management, data security, EDI, EMR/EHR integration, and HIPAA compliance, alongside inventory, sample, and order management. Additional capabilities include compliance management, document handling, workflow tools, and deployment across cloud and desktop environments. ## Apex LIS alternatives Highest Rated [5.0 (43)](https://www.capterra.com/p/186671/Dendi-LIS/reviews/) Starting price $2500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (45)](https://www.capterra.com/p/120809/CGM-LABDAQ/reviews/) Starting price $2000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.5 (13)](https://www.capterra.com/p/89383/Labgen-LIS/reviews/) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.5 (10)](https://www.capterra.com/p/79688/Polytech-LIS/reviews/) Starting price $1600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about Apex LIS Overview ### Which roles and teams benefit most from Apex LIS? Apex LIS is most used by laboratory managers, supervisors, and technicians who need to streamline sample tracking, results reporting, and daily lab workflows. IT leaders and CTOs benefit from managing system configuration, integrations, and reliability, while physicians and owners use it to review test data, support decisions, and oversee operations. Answer based on 11 reviews Overview ### What company size and specific industries is Apex LIS built for? Apex LIS is designed for healthcare organizations of different sizes, including small clinics, laboratories, and larger medical facilities. It targets the healthcare industry and fits teams that need laboratory information management, data security, EMR and analyzer interfaces, patient portals, order entry, and reporting. Features and Usability ### What are the key features of Apex LIS? Apex LIS offers lab order management, specimen management, sample management, and inventory management for laboratory operations. It also includes barcode printing and scanning, audit trail and audit management, reporting and analytics, workflow management, role-based permissions, and third-party integrations for data capture and transfer. Getting Started and Support ### What training and onboarding options does Apex LIS offer? Apex LIS provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled presentations, documentation offers written reference material, and videos provide on-demand instructional content for teams getting started. Getting Started and Support ### What customer support options does Apex LIS offer? Apex LIS provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and 24/7 Live Rep. No reviewer feedback on support quality is available in the catalog, so no claims can be made about response times, helpfulness, or common support frustrations. ## Features AI summary Based on 82 Medical Lab reviews Capterra data shows that buyers of Medical Lab software rank the following features as their top priorities: - **Lab Instruments Integration** (**50%** of reviewers rated this feature as critical) - **Data Import/Export** (**75%**) - **Secure Data Storage** (**80%**) Apex LIS supports all three features that reviewers rate most highly: **Lab Instruments Integration**, **Data Import/Export**, and **Secure Data Storage**. Together, these capabilities help labs connect instruments directly to the system, move information in and out with less manual work, and protect sensitive records, allowing teams to improve accuracy, maintain compliance, and manage testing workflows more efficiently. Lab Instruments Integration 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Connect with and exchange information with instruments in the laboratory that perform tests and monitoring Data Security 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Audit Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws EMR/EHR 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create and securely store digital patient records Reporting/Analytics 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Sample Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage and track the state, location and condition of materials collected for examination Apex LIS 59 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Storage Management: Manage and store data in a database - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - EDI: Transfer of data from one computer system to another - Electronic Laboratory Notebook: Built-in Electronic Laboratory Notebook tools or integration with third-party ELN solutions - Electronic Signature: Digitally sign online documents - EMR/EHR: Create and securely store digital patient records - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Instrument Management: Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Lab Instruments Integration: Connect with and exchange information with instruments in the laboratory that perform tests and monitoring - Lab Order Management: Submit and track requests for laboratory tests - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Quality Assurance: Systematic evaluation of various aspects of a project or service to prevent defects or issues - Quality Control: Ensure that quality requirements and standards are met across production processes - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Sample Management: Manage and track the state, location and condition of materials collected for examination - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Specimen Management: Manage, track, and examine the material collected from individual patients - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Test Panels: Predetermined group of medical tests that help diagnose a condition - Testing/QA Management: Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.1 (11) 4.1 Based on 11 reviews ## Pricing Value for money 4.2 (10) Basic $1,500 Usage Based, Value for money 4.2 (10) 4.2 Based on 10 reviews ## Support, customer service and training options Customer Service 4.1 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (10) 4.1 Based on 10 reviews ## User reviews Overall rating 4.2 Based on 11 reviews Filter by rating 5(8) 4(1) 3(0) 2(0) 1(2) Mentioned topic Sorted by most recent Maria Louisse F. Laboratory Technician Hospital & Health Care ### "Worth The Price" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 14, 2022 One of the best Medical Lab Software used in hospitals and other reference laboratories. Easy to use and adaptable to your organization's needs. Pros Working in a government hospital, Been using this software 5 years now and this APEX LIS became our bestfriend in our workplace. It is very helpful especially when you are in health care industry. From order entry, specimen storage, data security and more. Files are safe and secure. Cons It is confusing at first. So glad we had training for this software. Still a 10/10 for me. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB Kyjuan B. Owner Medical Practice ### "Robust LIS with excellent support at affordable price!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 26, 2019 As \[SENSITIVE CONTENT HIDDEN\] of one of Bermuda’s largest medical clinics we carefully evaluated which LIS would be best for us 5 years ago. We selected Apex Healthware and have been very pleased with both the performance of the software as well as the professional and pleasant manner of the support services. Pros The best things about the software are ease of use, reliability and adaptability to our needs. Cons Can think of nothing that we are not happy with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 2, 2020 Thank you Dr Brown for your kind words. It has been our great pleasure to be of service to you and your excellent staff! GG GREGORY G. Manager Hospital & Health Care ### "Good software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 2, 2019 We have been working with APEX for over 5 years and we have never had a major issue. They have created multiple interfaces for our laboratory and it has always been done relatively quickly. When there is a delay in my experience it is the other party that is slowing the projects down. Pros I like the team behind Apex a lot. They are responsive to requests, and try to accommodate us without nickel and diming. Cons The biggest shortcoming of the software for us is that there is no easy way to enter manual tests results from worksheets. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RP Ralph P. Lab Manager Health, Wellness and Fitness ### "Great LIS excellent support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 21, 2019 Have enjoyed working with Apex. Pros It does everything we need reliably and at an affordable price. Cons Not applicable. The LIS is easy to use, does everything we need and support when needed is competent and friendly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DD David D. Director of IT Medical Practice ### "Great Support Behind The Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2019 When I was brought on as the IT Director, this app was the biggest open issue. After doing some testing I found that our ISP latency response time was extremely high thus being the underlying issue with the app communicating with our cloud server. Called and had a discussion with Oscar, we had a test console deployed into our Citrix environment that evening and began testing the next day. Console ran like a champ and my staff couldn't be more thankful! Pros For the price it's really hard to beat. Anytime we have any issue we are able to get a tech on the phone and get the issue resolved in a timely manner. Cons Sometimes devices stop communicating and the system needs to be rebooted. We've put in a process to simply reboot the workstation every evening and this seems to have minimized this issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 21, 2019 Thank you for your kind review its a pleasure to be of service to Legacy ER KK Khalid K. CTO Health, Wellness and Fitness ### "SignatureCare Emergency centers Love using Apex LIS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2019 We love using the software as it provides us the central platform to manage our in-house lab. We are able to serve our patients faster and efficiently. Pros It is user-friendly and easy to learn after it is initially set up by the expert staff at Apex support. We have worked with them to centralize the use across multiple facilities and successfully integrated with our EMR software. Results transfer to our EMR seamlessly. Cons Sometimes communications to the devices break but Apex support has set up a robust recovery process. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 13, 2019 You are most kind. It is a pleasure to be of service to SignaureCare! AF Amanda F. Laboratory Technologist Hospital & Health Care ### "Great value!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 8, 2019 Overall, the Apex LIS is definitely worth the price. Pros The system was affordable and the customer service is great. I'm able to get on a first name basis with employees so it feels familiar and personal. Cons Like most LIS systems, it can be confusing at first. But Apex is great about answering any questions and remotely logging into the system to help in any way possible. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JJ jiang J. lab manager Hospital & Health Care ### "Lab manager Auspicious Laboratroy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 7, 2019 Our previous LIS system can not interface our Mass Spec to the system, we had to manually enter the data. Apex has experts to solve this problem, we have been happily using this LIS for 3 years. Pros The software provides easy access for physician web portal. The interface to all the lab equipment is stable most of time. Cons It is not web based, can not work at home. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 8, 2019 Thank you for your kind review. FYI we are beta testing cloud version at large New Jersey Hospital. LC Lisa C. Lab Manager Medical Practice ### "Apex for your POL LIS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2019 An LIS in the POL results in more timely results without transcription errors. However, most LIS are designed for large hospitals and are so expensive that the average POL cannot even consider the cost of installing one. Apex has changed that. I am the Lab Manager in a POL with 8 providers performing over 100,000 labs on an annual basis, and I must say that this was our best purchase ever! As a plus, the customer support has been very timely and personable. Pros The Apex LIS is perfect for the Physician Office Lab. Not only does it provide all the features needed, but, unlike most of its competitors, its is very affordable! Cons I honestly do not have anything negative to say about the Apex system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 8, 2019 Thank you for you for allowing us to be your LIMS. Its a pleasure! SE Shannon E. Lab Supervisor Medical Practice ### "This software is garbage" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 November 28, 2018 No one ever teaches you really to use it. It works, but you will hate it because there is a lack of necessary functions. Looks like a kindergartner made it. HATE IT. HATE IT. HATE IT. Pros It stores your data. Crashes all the time. Not many things I like about the software. Cons There are a lot of bugs and the software team wants nothing to do with you. Customer service is terrible. They totally ignore you. If a data transfer error occurs features don't help you remedy the problem. Once we had to manually delete 1000s of accidental files. I remember asking to try the software before we bought it and they basically told me that wasn't possible.... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 30, 2019 Hi Mr Ealy just read your review and am mortified. With 100s of clients occasionally one falls thru the cracks. My apologies as founder of Apex i will make sure this is corrected quickly. What can i do to make this right for you? [View all Reviews](https://www.capterra.com/p/130788/Apex-LIS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.