# Apex LIS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Apex LIS Software - reviews, pricing plans, popular comparisons to other Laboratory Information Management System products and more.

Source: https://www.capterra.com/p/130788/Apex-LIS/alternatives

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# 

 Apex LIS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Apex LIS

## What is Apex LIS?

Affordable LIS available as inhouse or web-based solution. Physicians Office or Commercial Lab! HL7 interfaces for EMR and Reference Labs. $500/month includes analyzer interfaces and 24x7 support. Reference Lab version is $750/month. CLIA-compliance suite makes it easy to comply with regulatory requirements. Easy-to-use application can be installed in a day and web-training available. LIS is easily configured to meet your exact analyzer and workflow requirements.

## What is Apex LIS used for?

[Medical Lab](https://www.capterra.com/medical-lab-software/)[Laboratory Information Management System](https://www.capterra.com/laboratory-information-management-system-software/)[Laboratory Information Systems (LIS)](https://www.capterra.com/laboratory-information-system-software/)

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1500

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Apex LIS alternatives

Highest Rated

[5.0 (43)](https://www.capterra.com/p/186671/Dendi-LIS/reviews/)

Starting price

$2500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.3 (45)](https://www.capterra.com/p/120809/CGM-LABDAQ/reviews/)

Starting price

$2000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.2 (24)](https://www.capterra.com/p/94168/LabCollector-LIMS/reviews/)

Starting price

$180.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.8 (16)](https://www.capterra.com/p/33053/Avalon-Laboratory-System/reviews/)

Starting price

$900.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Audit Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Data Security

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Protect sensitive data for digital privacy

EMR/EHR

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create and securely store digital patient records

Lab Instruments Integration

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Connect with and exchange information with instruments in the laboratory that perform tests and monitoring

Reporting/Analytics

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Sample Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage and track the state, location and condition of materials collected for examination

Apex LIS 59 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

The ability to identify a barcode on or within an image or packaging

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Private online space that lets businesses securely share documents and provide information access to clients

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Import, collect, and capture data from multiple sources

Import and export data to and from software applications

Protect sensitive data for digital privacy

Manage and store data in a database

Electronic signing method that validates the authenticity and integrity of a digital document

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Transfer of data from one computer system to another

Built-in Electronic Laboratory Notebook tools or integration with third-party ELN solutions

Digitally sign online documents

Create and securely store digital patient records

Compliant with HIPAA, which sets standards for sensitive patient data protection

Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Connect with and exchange information with instruments in the laboratory that perform tests and monitoring

Submit and track requests for laboratory tests

Manage and track customer orders for goods, investments, or any other purchases

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Systematic evaluation of various aspects of a project or service to prevent defects or issues

Ensure that quality requirements and standards are met across production processes

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Ability to record, store, update, and retrieve information

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Manage and track the state, location and condition of materials collected for examination

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Manage, track, and examine the material collected from individual patients

Create, save, and re-purpose templates for emails, forms, etc.

Predetermined group of medical tests that help diagnose a condition

Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Features

4.1 (11)

4.1

Based on 11 reviews

## Pricing

Value for money

4.2 (10)

Basic

$1,500

Usage Based,

Value for money

4.2 (10)

4.2

Based on 10 reviews

## Support, customer service and training options

Customer Service

4.1 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (10)

4.1

Based on 10 reviews

## User reviews

Overall rating

4.2

Based on 11 reviews

Filter by rating

5(8)

4(1)

3(0)

2(0)

1(2)

Mentioned topic

Sorted by most recent

Maria Louisse F.

Laboratory Technician

Hospital & Health Care

### "Worth The Price"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 14, 2022

One of the best Medical Lab Software used in hospitals and other reference laboratories. Easy to use and adaptable to your organization's needs.

Pros

Working in a government hospital, Been using this software 5 years now and this APEX LIS became our bestfriend in our workplace. It is very helpful especially when you are in health care industry. From order entry, specimen storage, data security and more. Files are safe and secure.

Cons

It is confusing at first. So glad we had training for this software. Still a 10/10 for me.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KB

Kyjuan B.

Owner

Medical Practice

### "Robust LIS with excellent support at affordable price!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 26, 2019

As \[SENSITIVE CONTENT HIDDEN\] of one of Bermuda’s largest medical clinics we carefully evaluated which LIS would be best for us 5 years ago. We selected Apex Healthware and have been very pleased with both the performance of the software as well as the professional and pleasant manner of the support services.

Pros

The best things about the software are ease of use, reliability and adaptability to our needs.

Cons

Can think of nothing that we are not happy with.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 2, 2020

Thank you Dr Brown for your kind words. It has been our great pleasure to be of service to you and your excellent staff!

GG

GREGORY G.

Manager

Hospital & Health Care

### "Good software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 2, 2019

We have been working with APEX for over 5 years and we have never had a major issue. They have created multiple interfaces for our laboratory and it has always been done relatively quickly. When there is a delay in my experience it is the other party that is slowing the projects down.

Pros

I like the team behind Apex a lot. They are responsive to requests, and try to accommodate us without nickel and diming.

Cons

The biggest shortcoming of the software for us is that there is no easy way to enter manual tests results from worksheets.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RP

Ralph P.

Lab Manager

Health, Wellness and Fitness

### "Great LIS excellent support!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 21, 2019

Have enjoyed working with Apex.

Pros

It does everything we need reliably and at an affordable price.

Cons

Not applicable. The LIS is easy to use, does everything we need and support when needed is competent and friendly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DD

David D.

Director of IT

Medical Practice

### "Great Support Behind The Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 20, 2019

When I was brought on as the IT Director, this app was the biggest open issue. After doing some testing I found that our ISP latency response time was extremely high thus being the underlying issue with the app communicating with our cloud server. Called and had a discussion with Oscar, we had a test console deployed into our Citrix environment that evening and began testing the next day. Console ran like a champ and my staff couldn't be more thankful!

Pros

For the price it's really hard to beat. Anytime we have any issue we are able to get a tech on the phone and get the issue resolved in a timely manner.

Cons

Sometimes devices stop communicating and the system needs to be rebooted. We've put in a process to simply reboot the workstation every evening and this seems to have minimized this issue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 21, 2019

Thank you for your kind review its a pleasure to be of service to Legacy ER

KK

Khalid K.

CTO

Health, Wellness and Fitness

### "SignatureCare Emergency centers Love using Apex LIS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 10, 2019

We love using the software as it provides us the central platform to manage our in-house lab. We are able to serve our patients faster and efficiently.

Pros

It is user-friendly and easy to learn after it is initially set up by the expert staff at Apex support. We have worked with them to centralize the use across multiple facilities and successfully integrated with our EMR software. Results transfer to our EMR seamlessly.

Cons

Sometimes communications to the devices break but Apex support has set up a robust recovery process.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 13, 2019

You are most kind. It is a pleasure to be of service to SignaureCare!

AF

Amanda F.

Laboratory Technologist

Hospital & Health Care

### "Great value!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 8, 2019

Overall, the Apex LIS is definitely worth the price.

Pros

The system was affordable and the customer service is great. I'm able to get on a first name basis with employees so it feels familiar and personal.

Cons

Like most LIS systems, it can be confusing at first. But Apex is great about answering any questions and remotely logging into the system to help in any way possible.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JJ

jiang j.

lab manager

Hospital & Health Care

### "Lab manager Auspicious Laboratroy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 7, 2019

Our previous LIS system can not interface our Mass Spec to the system, we had to manually enter the data. Apex has experts to solve this problem, we have been happily using this LIS for 3 years.

Pros

The software provides easy access for physician web portal. The interface to all the lab equipment is stable most of time.

Cons

It is not web based, can not work at home.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 8, 2019

Thank you for your kind review. FYI we are beta testing cloud version at large New Jersey Hospital.

LC

Lisa C.

Lab Manager

Medical Practice

### "Apex for your POL LIS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 29, 2019

An LIS in the POL results in more timely results without transcription errors. However, most LIS are designed for large hospitals and are so expensive that the average POL cannot even consider the cost of installing one. Apex has changed that. I am the Lab Manager in a POL with 8 providers performing over 100,000 labs on an annual basis, and I must say that this was our best purchase ever! As a plus, the customer support has been very timely and personable.

Pros

The Apex LIS is perfect for the Physician Office Lab. Not only does it provide all the features needed, but, unlike most of its competitors, its is very affordable!

Cons

I honestly do not have anything negative to say about the Apex system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 8, 2019

Thank you for you for allowing us to be your LIMS. Its a pleasure!

SE

Shannon E.

Lab Supervisor

Medical Practice

### "This software is garbage"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

November 28, 2018

No one ever teaches you really to use it. It works, but you will hate it because there is a lack of necessary functions. Looks like a kindergartner made it. HATE IT. HATE IT. HATE IT.

Pros

It stores your data. Crashes all the time. Not many things I like about the software.

Cons

There are a lot of bugs and the software team wants nothing to do with you. Customer service is terrible. They totally ignore you. If a data transfer error occurs features don't help you remedy the problem. Once we had to manually delete 1000s of accidental files. I remember asking to try the software before we bought it and they basically told me that wasn't possible....

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 30, 2019

Hi Mr Ealy just read your review and am mortified. With 100s of clients occasionally one falls thru the cracks. My apologies as founder of Apex i will make sure this is corrected quickly. What can i do to make this right for you?

[View all Reviews](https://www.capterra.com/p/130788/Apex-LIS/reviews/)

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