--- title: "NovoPath 360 Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about NovoPath 360 Software - reviews, pricing plans, popular comparisons to other Laboratory Information Management System products and more." source_url: "https://www.capterra.com/p/130791/NovoBilling/" page_type: "product" language: "en" --- # NovoPath 360 Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) NovoPath 360 ## What is NovoPath 360? NovoPath 360 is redefining laboratory information systems. Our SaaS-based platform enables anatomic and clinical pathology labs around the world to automate, track, simplify and complete complex cases from hemes to derm faster than ever before. We are raising the bar with one-of-a-kind capabilities helping labs accession, diagnose and generate fully customizable reports faster. Our clients are increasing case reviews, reducing operating costs and establishing customer loyalty. ## What is NovoPath 360 used for? [Laboratory Information Management System](https://www.capterra.com/laboratory-information-management-system-software/)[Medical Lab](https://www.capterra.com/medical-lab-software/)[Laboratory Information Systems (LIS)](https://www.capterra.com/laboratory-information-system-software/) Top alternative Featured Overall rating Based on 32 user reviews Reviews sentiment Positive 91% Neutral 9% Negative 0% Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NovoPath 360?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.novopath.com&name=NovoPath 360) ## NovoPath 360 Overview Updated August 2026 AI summary NovoPath 360 is a Laboratory Information Management System designed for organizations of any size seeking to manage laboratory workflows, sample tracking, and compliance. It offers features such as data storage management, inventory control, document management, quality assurance, and reporting. The platform supports integration with third-party tools and is accessible across cloud and on-premise devices, including mobile and desktop environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NovoPath 360 4.4 (32) VS. [4.2 (24)](https://www.capterra.com/p/94168/LabCollector-LIMS/reviews/) Starting Price Contact vendor Starting Price $180 Per User, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (32) Ease Of Use 4.0 (44) Value For Money 4.1 (21) Value For Money 3.8 (44) Customer Service 4.4 (27) Customer Service 4.5 (44) ## NovoPath 360 alternatives Highest Rated [4.9 (21)](https://www.capterra.com/p/33053/Avalon-Laboratory-System/reviews/) Starting price $900.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (45)](https://www.capterra.com/p/120809/CGM-LABDAQ/reviews/) Starting price $2000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.3 (100)](https://www.capterra.com/p/180309/eLABJournal/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [CaliberLIMS](https://www.capterra.com/p/184057/Caliber-LIMS/) [4.2 (44)](https://www.capterra.com/p/184057/Caliber-LIMS/reviews/) Starting price $150000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/184057/Caliber-LIMS/) [View all alternatives](https://www.capterra.com/p/130791/NovoBilling/alternatives/) ## FAQs about NovoPath 360 Overview ### Which roles and teams benefit most from NovoPath 360? NovoPath 360 is most used by laboratory leaders, histology teams, and pathology staff who need to manage specimen workflows, case tracking, and reporting with accuracy. Billing and administrative teams use it to streamline claims and patient information, while IT and operations leaders rely on it for system oversight, integrations, and process standardization. Answer based on 32 reviews Overview ### What company size and industries is NovoPath 360 built for? NovoPath 360 serves diagnostic laboratories, with most reviewers coming from small businesses at 62% and Hospital & Health Care at 50%. It also fits midsize organizations at 28%, especially in Medical Practice at 31%, supporting reference labs, universities, hospitals, and specialty labs as a Laboratory Information Management System. Answer based on 32 reviews Features and Usability ### What are the key features of NovoPath 360? NovoPath 360 offers workflow management, sample management, and specimen management for lab operations, along with quality control, quality assurance, and compliance management. It also includes barcode scanning, document management, reporting and analytics, role-based permissions, lab order management, and integrations for data capture and transfer. Integrations ### Which third-party tools and platforms does NovoPath 360 integrate with? NovoPath 360 connects natively to ModMed, OncoEMR, eCW, and Unlimited Financials, and supports over 20 catalog integrations across clinical and lab systems. Other listed platforms include athenaClinicals, Cerner Millennium, MEDITECH Expanse, Oracle Health Ambulatory Suite, Allscripts Professional EHR, and XIFIN RPM 9. Answer based on 10 reviews Getting Started and Support ### What training and onboarding options does NovoPath 360 offer? NovoPath 360 provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled topic sessions, documentation offers written reference material, and videos provide visual walkthroughs for self-paced learning. Getting Started and Support ### What customer support options does NovoPath 360 offer? NovoPath 360 provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe the support team as friendly and helpful, with quick ticket responses and effective issue resolution, though some note response times can be inconsistent when a dedicated contact changes. Answer based on 4 reviews Ease of use ### Is NovoPath 360 easy to use? NovoPath 360 feels intuitive for many pathology labs, but some users find certain tools harder to learn. Daily data entry, specimen workflows, and department handoffs are often described as straightforward, while reporting, Query Manager, canned text editing, and some advanced tasks can create a steeper learning curve for new users. Answer based on 12 reviews ## Features AI summary Based on 403 Laboratory Information Management System reviews Capterra data shows that buyers of Laboratory Information Management System software rank the following features as their top priorities: - **Data Storage Management** (**62%** of reviewers rated this feature as critical) - **Sample Management** (**61%**) - **Testing/QA Management** (**43%**) NovoPath 360 supports all three of the features reviewers value most: **Data Storage Management**, **Sample Management**, and **Testing/QA Management**. Together, these capabilities help laboratories keep records organized, track samples accurately throughout the testing process, and maintain quality standards, allowing teams to work more efficiently and reduce errors. Testing/QA Management 4.2 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards Instrument Management 4.3 (8) 37.50% of 8 reviewers that rated this feature as important or highly important Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more Compliance Tracking 4.1 (8) 37.50% of 8 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders Sample Management 4.4 (14) 85.71% of 14 reviewers that rated this feature as important or highly important Manage and track the state, location and condition of materials collected for examination Data Security 4.6 (10) 100.00% of 10 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Reporting/Analytics 4.3 (10) 80.00% of 10 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data NovoPath 360 63 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Certification of Analysis: Generated authorized documentation that provides material information and results of laboratory analyses - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Storage Management: Manage and store data in a database - Data Visualization: Graphical representation of data - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - EDI: Transfer of data from one computer system to another - Electronic Laboratory Notebook: Built-in Electronic Laboratory Notebook tools or integration with third-party ELN solutions - Electronic Signature: Digitally sign online documents - EMR/EHR: Create and securely store digital patient records - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Instrument Management: Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Lab Instruments Integration: Connect with and exchange information with instruments in the laboratory that perform tests and monitoring - Lab Order Management: Submit and track requests for laboratory tests - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Quality Assurance: Systematic evaluation of various aspects of a project or service to prevent defects or issues - Quality Control: Ensure that quality requirements and standards are met across production processes - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Sample Management: Manage and track the state, location and condition of materials collected for examination - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Specimen Management: Manage, track, and examine the material collected from individual patients - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Test Panels: Predetermined group of medical tests that help diagnose a condition - Testing/QA Management: Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.3 (32) 4.3 Based on 32 reviews ## Pricing Value for money 4.1 (21) Value for money 4.1 (21) 4.1 Based on 21 reviews ## Integrations [ ModMed](https://www.capterra.com/p/124590/EMA/)[ Oracle Health Ambulatory Suite](https://www.capterra.com/p/2341/Cerner-Ambulatory-EHR/)[ ATLAS.ti](https://www.capterra.com/p/171500/ATLAS-ti/)[ Amazing Charts](https://www.capterra.com/p/80992/Amazing-Charts/)[ MEDITECH Expanse](https://www.capterra.com/p/99070/Practice-Management-Solution/)[ Orchard Software](https://www.capterra.com/p/2638/Laboratory-Information-Systems/)[ Provation Apex](https://www.capterra.com/p/17133/Provation-Apex/)[ ETran](https://www.capterra.com/p/135919/ETran/) ## Support, customer service and training options Customer Service 4.4 (27) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (27) 4.4 Based on 27 reviews ## User reviews Overall rating 4.4 Based on 32 reviews Filter by rating 5(15) 4(14) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent GA Ghulam A. Lab technician Hospital & Health Care ### "Easy feature , easy to use , all solution." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 July 15, 2022 It's a good to operate and a good experience. Pros All lab instruments integrated, reporting and balance sheet. Cons Not Much negative feature but little bit difficult for new users . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RH Robert H. Histology Supervisor Hospital & Health Care ### "NovoPath Version 9" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 23, 2022 Use the older NovoPath (Version 9) Pros Ease of use, to create add ons regarding new IHC stains. Cons My biggest problem is being only able to have one version open at one given time. I frequently have to move back and forth between computer systems and having to log out of one NovoPath screen, just so I can move to a different computer and log in again is an inconvenience. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. WC Will C. Systems Engineer Medical Practice ### "Novopath review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 22, 2022 Pros Novopath has worked with us to incorporate our Workflow and made the changes we have requested to make this happen. Cons When we have any issues Novopath development has been able to address them and make them work as needed. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GS gina S. Office Manager Medical Practice ### "Laboratory experience" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 June 22, 2022 Every change that needs to be made takes time and there's a charge for everything. Pros Pathologist at that time recommended software for Anatomic Pathology. Cons This software is not meant for any other type of laboratory testing other than AP. Its not user friendly, there's no option to document notes that capture user's id , date, time, etc. Alternatives considered [Orchard Software](https://www.capterra.com/p/2638/Laboratory-Information-Systems/) Reasons for choosing NovoPath 360 Partner lab had Novopath and our pathologist at that time was ok with this. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KP Karen P. Laboratory Manager Hospital & Health Care ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2022 Pros This software is easy to use. Accessioning is quick and easy and it works well with our printers for cassettes and slides. Cons There are sometimes a delay when waiting for fields to populate. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RR ronald R. IT Director Health, Wellness and Fitness ### "configurable to our needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 June 22, 2022 Pros we like most that the integration with our EHR system is seamless. Novopath support was very helpful in providing the necessary resources to make the transition into our new EHR. Novopath record keeping and compliance with regulations is important to us and we feel they keep up to date frequently. Cons General management of the system is somewhat confusing to start with, however the more we used the program the more we gained confidence in its operation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Cathy C. Pathology Supervisor Health, Wellness and Fitness ### "Novopath version 8.0" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 22, 2022 Pros Workflow is very easy. From accessioning to entering gross descriptions to processing the case and having the pathologist sign off the case. Very easy to use for statistics and overall use. Cons There are no cons that I find with Novopath version 8.0 Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KK Kelli K. Billing Representative Medical Practice ### "Novopath Easy to Navigate" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 22, 2022 Overall experience has been good, easy to navigate, and very easy to gather information that is essential to our everyday business. Pros Ease of use, fields are specific to our business, and quick data entry within each tab. Query manager, report manager, and list manager areas are very easy to utilize and gather data. Customer service to improve services and Novopath tools in the past has been a positive experience. Very friendly and helpful staff. Cons More pros than cons to Novopath software. Customer service was always willing to help and tweak our data entry experience so it ran seamlessly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DA Destini A. Administrative Assistant Medical Practice ### "PAIF office" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 21, 2022 Customer Service/Support Team have improved over the years with NovoPath. This is really great, as I feel they can help navigate through all issues with ease and comfort for our staff. They respond to tickets quite quickly, which helps in the no delay process. Pros Learning the basics of the system is not too difficult, and the Support Team works great to help in this area. Cons The Cost (basic needs, upgrades, etc.) and the Query Manager seem to be the most difficult to figure out. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Melissa M. Clinical Systems Manager Medical Practice ### "Daily User for multi-specialty group" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 19, 2022 Pros This product is robust and simplistic. Cons Sometimes we have support issues when we are behind on upgrades. I've also had problems with Novopath staff and sales team responding but the \[SENSITIVE CONTENT\] is very responsive for quotes or anything else you need. Alternatives considered [Orchard Software](https://www.capterra.com/p/2638/Laboratory-Information-Systems/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/130791/NovoBilling/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [CaliberLIMS vs NovoPath 360](https://www.capterra.com/compare/130791-184057/NovoBilling-vs-Caliber-LIMS) [CloudLIMS vs NovoPath 360](https://www.capterra.com/compare/130791-131317/NovoBilling-vs-CloudLIMS)