# NovoPath 360 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is NovoPath 360 the right Laboratory Information Management System solution for you? Explore 32 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130791/NovoBilling/reviews --- NovoPath 360 4.4 (32) [View alternatives](https://www.capterra.com/p/130791/NovoBilling/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of NovoPath 360 Ease of use 4.5 Customer Service 4.4 ## Pros and Cons in Reviews AG Aubrey G Lab SupervisorHospital & Health Care, 10,001+ employeesUsed the software for: More than 2 years. “The autofax and interface functions are very helpful for report delivery and saves us alot of time.“ June 7, 2022 gs gina s Office ManagerMedical Practice, 11 - 50 employeesUsed the software for: More than 2 years. “Its not user friendly, there's no option to document notes that capture user's id , date, time, etc.“ June 22, 2022 DA Destini A Administrative AssistantMedical Practice, 11 - 50 employeesUsed the software for: More than 2 years. “This is really great, as I feel they can help navigate through all issues with ease and comfort for our staff.“ June 21, 2022 AG Aubrey G Lab SupervisorHospital & Health Care, 10,001+ employeesUsed the software for: More than 2 years. “I would like to be able to get yearly block totals but this seems to be difficult to run.“ June 7, 2022 JC Jovida C HistotechnologistHospital & Health Care, 501 - 1,000 employeesUsed the software for: More than 2 years. “It integrates well with Paragon.“ June 17, 2022 MF Maxwell F Professor, DirectorHospital & Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “Difficult/impossible to edit existing canned text combinations.“ April 2, 2022 TD Tyandra D Records CustodianHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years. “The ease of use and integration across all departments.“ June 17, 2022 ## Showing most helpful reviews Showing 1-25 of 32 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JG Jean G. System Administrator, Principal Veterinary Used the software for: 2+ years ### "Novopath gives us what we didn't think we needed" March 9, 2022 4.0 Allows us to present standardized workflows where one thing means the same thing, no matter who is doing it. Previous efforts on that were futile with no technical backbone to support it. Out of the box creativity is available with the module add-ons. Distribution of cases in particular is ultimately customizable and adaptable. Pros Customized, pertinent workflows which fit our various situations, while allowing for standardization later. Support, implementation and other staff are outstanding to work with. Cons It needs a facelift, but we know that's coming with NP 360. Review Source BA Brooke A. Laboratory Supervisor Hospital & Health Care Used the software for: 2+ years ### "Review" June 7, 2022 4.0 The product itself is very good. The support team could be more responsive and helpful. We had a designated support member who was exceptional at her job -Amina. She left the company and her loss is very clear. She went above and beyond for our lab. This type of structure is what has worked best for us. Now, it seems like nothing gets done in a timely manner. Pros The product is very easy to use with multiple report features that help to ease quality assurance. Cons Would appreciate more user optimization for select features. In order to make, what seems like simple changes, you have to go through Novopath Support- which is a lengthy process. Review Source gS gina S. Office Manager Medical Practice Used the software for: 2+ years ### "Laboratory experience" June 22, 2022 3.0 Every change that needs to be made takes time and there's a charge for everything. Pros Pathologist at that time recommended software for Anatomic Pathology. Cons This software is not meant for any other type of laboratory testing other than AP. Its not user friendly, there's no option to document notes that capture user's id , date, time, etc. Alternatives considered [Orchard Software](https://www.capterra.com/p/2638/Laboratory-Information-Systems/) Reason for choosing NovoPath 360 Partner lab had Novopath and our pathologist at that time was ok with this. Review Source AG Aubrey G. Lab Supervisor Hospital & Health Care Used the software for: 2+ years ### "User friendly, love the interface capability and material tracking" June 7, 2022 5.0 Overall the program is user friendly for our line of work Pros One of the new features we use is slide and block tracking. We are able to check out material and check it back in when returned. The autofax and interface functions are very helpful for report delivery and saves us alot of time. Cons Some reports are difficult to run. I would like to be able to get yearly block totals but this seems to be difficult to run. Review Source rR ronald R. IT Director Health, Wellness and Fitness Used the software for: 2+ years ### "configurable to our needs" June 22, 2022 5.0 Pros we like most that the integration with our EHR system is seamless. Novopath support was very helpful in providing the necessary resources to make the transition into our new EHR. Novopath record keeping and compliance with regulations is important to us and we feel they keep up to date frequently. Cons General management of the system is somewhat confusing to start with, however the more we used the program the more we gained confidence in its operation. Review Source RV Ram V. Director, IT Lab Solutions Hospital & Health Care Used the software for: 1-2 years ### "Good product and a reliable business partner" April 25, 2022 4.0 Novopath is the primary LIS in our lab where we process over 3000 anatomic pathology cases every day. Our overall experience with Novopath has been very positive. We do hit the occasional bug or missing features, but I can attribute that to the product still evolving from their legacy 9.0 software. Pros \- Instrument Integrations - Billing, Report delivery and custom integrations - Well designed user experience - Less complicated, intuitive workflows - Helps with TC/PC business model where our client pathologists and lab can use our same instance of Novopath, but the data is segregated and secure - System Security - Customizable Specimen Tracking Cons \- 360 is an evolving product. Many features are yet to be imported from the legacy 9.0 system. But is is on the product roadmap. - Occasional Bugs - System performance can sometimes be slow Review Source RH Robert H. Histology Supervisor Hospital & Health Care Used the software for: 2+ years ### "NovoPath Version 9" June 23, 2022 4.0 Use the older NovoPath (Version 9) Pros Ease of use, to create add ons regarding new IHC stains. Cons My biggest problem is being only able to have one version open at one given time. I frequently have to move back and forth between computer systems and having to log out of one NovoPath screen, just so I can move to a different computer and log in again is an inconvenience. Review Source RP Roshan P. Pathologist Hospital & Health Care Used the software for: 2+ years ### "Easy to use pathology software" June 17, 2022 5.0 Overall - it's a great easy system to use for reporting, data analytics and intregration Pros ease of use, integration with other EMRs Cons Some features and settings get switched to default after an update which is kind of annoying Review Source GA Ghulam A. Lab technician Hospital & Health Care Used the software for: I used a free trial ### "Easy feature , easy to use , all solution." July 15, 2022 5.0 It's a good to operate and a good experience. Pros All lab instruments integrated, reporting and balance sheet. Cons Not Much negative feature but little bit difficult for new users . Review Source RG Robbie G. Laboratory Medical Director Medical Practice Used the software for: 2+ years ### "Novopath Pathology Software" June 7, 2022 5.0 I love Novopath. I’ve used it for 7 years, and I don’t see our lab switching to another platform any time soon. It has a lot of functionality to customize it to your individual lab and needs. I highly recommend it! Pros I like Novopath for it’s functionality and customizability. There are a lot of different options and tools to make it fit in perfectly for your individual lab and users. Cons Nothing to dislike. It’s a well priced option and has great value for the cost. Review Source TY Tony Y. Senior Technical Advisior Information Technology and Services Used the software for: 1-2 years ### "Easy company to work with" June 17, 2022 5.0 Pros Very insightful and easy to work with staff for implementation. Always on top of the issues at hand. Cons None. Everything with implementation went well. Review Source SJ Shelley J. Billing Supervisor Hospital & Health Care Used the software for: 2+ years ### "Easyness of the software" June 17, 2022 3.0 Currently waiting for an update on invoices. Test get added and when we get payment from an invoice sent prior to a test added it post payment to the test added. It's really hard to find the case that test was added. It takes months to get something like this resolved. Pros The different reports we can run and be specific with what we need. Cons There is a lot of clicks to get things done. Switching back and forth to Enhanced billing and Novopath is and extra step. It would be nice if it was all in one place. Reason for choosing NovoPath 360 I wasn't involved with this. Review Source KK Kelli K. Billing Representative Medical Practice Used the software for: 2+ years ### "Novopath Easy to Navigate" June 22, 2022 4.0 Overall experience has been good, easy to navigate, and very easy to gather information that is essential to our everyday business. Pros Ease of use, fields are specific to our business, and quick data entry within each tab. Query manager, report manager, and list manager areas are very easy to utilize and gather data. Customer service to improve services and Novopath tools in the past has been a positive experience. Very friendly and helpful staff. Cons More pros than cons to Novopath software. Customer service was always willing to help and tweak our data entry experience so it ran seamlessly. Review Source CS Christopher S. Histology Supervisor Medical Practice Used the software for: 1-2 years ### "Novopath Review" June 7, 2022 3.0 My biggest complaint is you cannot modify anything without contacting support and then you are charged. Pros The system is fairly easy to use. It seems to be customizable, but it will cost you. Cons It has a few glitches, but nothing major. Reason for choosing NovoPath 360 Price, functionality Review Source NL Nektarios L. dermatopathologist Medical Practice Used the software for: 2+ years ### "Great pathology EMR" June 8, 2022 5.0 Pros The program is relatively easy to use and relatively user-friendly. Most things are self-explanatory and intuitive which helps with workflow issues. Cons Nothing significant that I would state is a negative with the program. Overall I have had a positive experience with Novopath. Review Source MR Melissa R. Molecular technician Hospital & Health Care Used the software for: 2+ years ### "Simplifying getting the job done" June 15, 2022 4.0 Pros Ease of use, everything in one place, clear report forms Cons System runs extremely slow at times, usually during what seems like daily system maintenance. Review Source JC Jovida C. Histotechnologist Hospital & Health Care Used the software for: 2+ years ### "NovoPath Review" June 17, 2022 4.0 Pros Overall it is easy to use. It integrates well with Paragon. Cons It has a few quirks and takes awhile to figure them out. Review Source MM Melissa M. Clinical Systems Manager Medical Practice Used the software for: 2+ years ### "Daily User for multi-specialty group" June 19, 2022 4.0 Pros This product is robust and simplistic. Cons Sometimes we have support issues when we are behind on upgrades. I've also had problems with Novopath staff and sales team responding but the \[SENSITIVE CONTENT\] is very responsive for quotes or anything else you need. Alternatives considered [Orchard Software](https://www.capterra.com/p/2638/Laboratory-Information-Systems/) Review Source DA Destini A. Administrative Assistant Medical Practice Used the software for: 2+ years ### "PAIF office" June 21, 2022 5.0 Customer Service/Support Team have improved over the years with NovoPath. This is really great, as I feel they can help navigate through all issues with ease and comfort for our staff. They respond to tickets quite quickly, which helps in the no delay process. Pros Learning the basics of the system is not too difficult, and the Support Team works great to help in this area. Cons The Cost (basic needs, upgrades, etc.) and the Query Manager seem to be the most difficult to figure out. Review Source TD Tyandra D. Records Custodian Hospital & Health Care Used the software for: 2+ years ### "User Review" June 17, 2022 4.0 Pros The ease of use and integration across all departments. It is definitely much better and more user friendly than our previous LIS. Cons Reporting and Tracking features seem limited and not easy to use. Review Source WC Will C. Systems Engineer Medical Practice Used the software for: 2+ years ### "Novopath review" June 22, 2022 4.0 Pros Novopath has worked with us to incorporate our Workflow and made the changes we have requested to make this happen. Cons When we have any issues Novopath development has been able to address them and make them work as needed. Review Source CC Cathy C. Pathology Supervisor Health, Wellness and Fitness Used the software for: 2+ years ### "Novopath version 8.0" June 22, 2022 4.0 Pros Workflow is very easy. From accessioning to entering gross descriptions to processing the case and having the pathologist sign off the case. Very easy to use for statistics and overall use. Cons There are no cons that I find with Novopath version 8.0 Review Source MF Maxwell F. Professor, Director Hospital & Health Care Used the software for: 2+ years ### "Dermatopathology lab reporting system" April 2, 2022 5.0 19 year client! Pros 1) Ability to track and control multimodal report delivery. 2) Image capture w only 3 mouse clicks Cons Difficult/impossible to edit existing canned text combinations. Review Source KP Karen P. Laboratory Manager Hospital & Health Care Used the software for: 2+ years ### "Easy to use" June 22, 2022 5.0 Pros This software is easy to use. Accessioning is quick and easy and it works well with our printers for cassettes and slides. Cons There are sometimes a delay when waiting for fields to populate. Review Source BH Brian H. Dermatopathologist Hospital & Health Care Used the software for: 2+ years ### "Efficient pathology software" June 10, 2022 5.0 Pros Easy interface that allows for efficient pathology case signout. Cons Graphics and interface are a bit plain/dated, but this does not affect functionality. Review Source Similar Products Featured