# GiveSmart Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about GiveSmart Software - reviews, pricing plans, popular comparisons to other Event Management products and more. Source: https://www.capterra.com/p/130794/GiveSmart --- # GiveSmart Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) GiveSmart ## What is GiveSmart? GiveSmart is the all-in-one fundraising, event, and donor management platform built for purpose-driven organizations ready to do more with less. In a world where nonprofits are stretched thin-juggling disconnected tools, limited resources, and rising expectations-GiveSmart helps you bring on better: - Connect more with donors through engaging auctions, events, and digital campaigns - all in one place. - Manage more with unlimited access to any type of campaign and a connected platform that simplifies operations. - Expect more from a trusted partner empowering thousands of nonprofits and associations to raise billions and deepen donor relationships. Whether you're hosting a gala, launching a giving day, or stewarding donors year-round, GiveSmart is your connected solution for maximizing impact. Bring on better giving. Bring on better outcomes. Bring on GiveSmart. ## What is GiveSmart used for? [Event Management](https://www.capterra.com/event-management-software/)[Auction](https://www.capterra.com/auction-software/)[Fundraising](https://www.capterra.com/fundraising-software/) Top alternative Featured Overall rating Based on 204 user reviews Reviews sentiment Positive 93% Neutral 4% Negative 3% Starting price $3000 Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GiveSmart?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://momentivesoftware.com/&name=GiveSmart) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GiveSmart 4.5 (204) VS. [4.8 (474)](https://www.capterra.com/p/220131/Zeffy/reviews/) Starting Price $3000 Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (204) Ease Of Use 4.8 (871) Value For Money 4.2 (182) Value For Money 5.0 (774) Customer Service 4.5 (193) Customer Service 4.9 (751) ## GiveSmart alternatives [4.5 (1,385)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting price $119.00 Per User, Per Month [4.6 (936)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) Starting price Contact vendor for pricing [4.7 (379)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/) Starting price Contact vendor for pricing [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/130794/GiveSmart/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Registration Management 4.0 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Attendee Management 3.4 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Process of managing, tracking, and communicating with individuals who are registered to attend an event Electronic Payments 3.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Billing & Invoicing 2.3 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Donor Management 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Event Management 3.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings GiveSmart 66 features A tool that allows bidders to bid on an upcoming auction item prior to the beginning of the auction Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage attendance for classes, shifts, meetings, or events Process of managing, tracking, and communicating with individuals who are registered to attend an event Allows businesses to create and manage auctions. Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison Create, manage, and send invoices or bills to customers In addition to the traditional bidding process in an auction, add the option for bidders to buy the item immediately Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Create and manage digital catalog of products/services with their details, specifications, and price Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information View donor contribution history, track how much money have been raised over time and measure progress Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Searchable repository of information about clients Add customized logos and colors to align with company branding Assembly of graphs and charts for visualizing and tracking statistics/metrics Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage tickets for specific events Activities related to raising money for a specific cause Games or game-like elements to track progress and reward accomplishments Track and manage inventory levels to maintain proper supply An auction that takes place in real time in front of a group of bidders Database of members to track personal information of individuals and families Access software remotely via mobile devices Notifications via mobile devices Ability to make a donation from a mobile device/app Allowing users to order, pay for, obtain, and validate tickets using mobile devices Host, facilitate and manage a virtual auction online in which participants and members can buy, sell or bid items Allows for auction participants and potential buyers to bid for items virtually from anywhere Outlet for members and visitors to submit donations electronically Allow users to buy and sell tickets online, register for events, and collect buyer information Allows event organizers to sell and manage tickets directly on-site Accept, record, and reconcile financial transactions Track commitments to donate in the future Accept and process customer payments for products or services using hardware and software Design, communicate, and distribute incentives to perform a specific action Automated bidding process where a bidder sets a maximum bid amount and the system bids on their behalf until that maximum is reached Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Suppliers to submit bids or quotations in response to a buyer's requirements or specifications For selection of seat at booking or check-in Manage and track orders being shipped to customers An auction in which bidders write down their bids on a sheet of paper Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Raise funds via sponsors and grants Create and manage ticket reservations for various events Customize, sell, and distribute tickets Make a list and register visitors View and track activity related to an individual, transaction, etc. Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.2 (204) 4.2 Based on 204 reviews ## Pricing Value for money 4.2 (182) [View pricing plan details](https://www.capterra.com/p/130794/GiveSmart/pricing/) Basic $3,000 Per Year Value for money 4.2 (182) 4.2 Based on 182 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (193) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (193) 4.5 Based on 193 reviews ## User reviews Overall rating 4.5 Based on 204 reviews Filter by rating 5(124) 4(65) 3(9) 2(3) 1(3) Mentioned topic Sorted by most recent BB Bree B. Adv Ops Coordinator Education Management ### "Its amazing and worth the investment! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 2, 2026 Overall, I have had a very positive experience with GiveSmart, particularly in a multi-school environment. The platform's flexibility allows each school to manage its own campaigns while ensuring a consistent system across the organization, which is a significant advantage. It is a powerful tool that supports a wide range of fundraising efforts, from smaller programs to large-scale galas. Although there are some considerations regarding cost and complexity, the ability to scale and adapt across multiple teams makes it a valuable resource for event-based fundraising. Pros GiveSmart is a strong all-in-one platform for fundraising events, especially auctions, galas, and other large-scale events. One of its biggest strengths is the flexibility it offers, particularly for our school system. The ability to assign “campaign admins” to each school allows individual teams to run their own programs, auctions, and events independently while still operating within one centralized platform. The mobile bidding and overall guest experience are excellent and easy to use, which helps drive family engagement and revenue. From the admin side, having ticketing, payments, donor data, and communications all in one place makes my job so much easier! Cons Cost is the biggest factor. While the platform is user-friendly for participants, the backend can feel a bit complex at times, particularly when setting up more customized campaigns, auctions and events. There can also be a learning curve for new users, especially at the individual school level. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ST Stephanie T. President of Friends of Atlantic Beach Elementary Non-Profit Organization Management ### "Deeply Disappointed – GiveSmart Has Been a Costly and Stressful Experience for Our Nonprofit" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 1, 2025 Our PTO has had an incredibly frustrating experience with GiveSmart, and I want to share our story so other nonprofits can make an informed decision. We spent several thousand dollars launching our fundraising platform and expected a smooth integration with our existing website. Instead, the interface was clunky, difficult to work with, and far from user-friendly. Even worse, when we reached out for help, support was minimal to nonexistent. For a platform marketed to nonprofits—many of which rely on volunteers—that alone was discouraging. Things only got worse. GiveSmart encountered an issue with our bank account, and rather than helping us resolve it quickly, our funds were held for months. As a PTO raising money for important school needs, this delay put us in a really difficult position. Communication was slow, unclear, and unhelpful throughout the entire process. Most recently, as we prepared for Giving Tuesday, a board member attempted a test donation—only to find out that donations weren’t working at all. We submitted an IT ticket and were told they would “try,” and that our account manager was too busy and heading into a meeting, so we should just email general support. At a time when reliability is crucial, this was incredibly disappointing. At this point, we’ve had to create multiple workarounds just to function because GiveSmart still has not provided meaningful assistance. We honestly don’t know what we paid for, as we’ve been forced to solve problems on our own that their team should have handled from the start. Now, right before a major fundraising event, we’re suddenly being asked for additional information that was never requested during onboarding. Critical steps were missed by their team, and we’ve consistently had to chase them just to make the platform functional. Based on our experience, I cannot recommend GiveSmart to any nonprofit or organization looking to raise money. The platform has caused us stress, delays, and unnecessary obstacles at every stage. It has truly been a nightmare and has hindered—rather than supported—our fundraising efforts. If you rely on your fundraising platform to be dependable—especially during major events—please look elsewhere. Pros Unfortunately, there was nothing we found positive about our experience; the platform and support consistently failed to meet even basic expectations. Cons GiveSmart has been unreliable, poorly supported, difficult to integrate, slow to resolve critical issues, and has forced us to create our own workarounds despite paying thousands for their platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Terry S. Director of Development Non-Profit Organization Management ### "GiveSmart is Among the Best" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 April 4, 2024 Overall our experience was good. I'd like it to be great and hope we get there this year. Pros Every online platform has its pros and cons and things that work really great and things that need improvement. I would say that GiveSmart is among the best and it's working out any kinks that it still has. I would definitely recommend it to others and believe that most of our problems were user issues. Cons I think they could provide more training with the annual subscription. We had to purchase additional training in order to really utilize the tools. Switched from [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) OneCause was more expensive and less user friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MI Maria I. Executive and Office Assistant Individual & Family Services ### "Great software, easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 25, 2024 It was great and easy to set up. All the work we did on GiveSmart before the event made the day of way less stressful Pros It’s ease of use! Both on our end and our guest’s experience was great Cons It is a bit expensive for the price. Unfortunately our non profit couldn’t continue to afford it but if you have the money it’s a great tool Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AF Angi F. Director of Development Fund-Raising ### "GiveSmart for Auctions" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 14, 2024 They have superior customer service at GiveSmart. Pros We like the ease of use, features, and customer service. Cons There are less expensive options available that offer many of the same features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Amy C. Director of Special Events Non-Profit Organization Management ### "Givesmart for fundraising" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 July 20, 2023 Pros Givesmart's platform looks great on the user end. it had all the functionalities I was use to and the price was better. Once I got used to the back end, I was able to set up my site easily Cons There is a strong learning curve (at least for me) and I felt it was not as user friendly as other platforms. Some things were not very intuitive and took a lot of trial and error to figure out. Learning the system was time consuming and many features are still not available. Switched from [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) price and customer experience with OneCause Reasons for choosing GiveSmart similar platform to OneCause which is what I was most familiar with Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Leslie A. jefe de tienda Defense & Space ### "De los mejores software para organizacón de eventos." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 19, 2023 Pros Me fascina esta herramienta ya que me permite controlar la organización de todos los eventos que la empresa realice de hecho tiene una multitarea bastante completa y la experiencia de usuario si que vale la pena ya que esta bien optimizada y con un buen soporte técnico. Cons Los puntos negativos podría ser el precio pues ya que si es algo medio pero eso no quiere decir que no valga la pena de echo se recomienda. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KW Kierstin W. Donor Relations and Events Director Individual & Family Services ### "Bad decision to purchase" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 2/10 October 13, 2022 This was one of the worst technology purchases I have made with an organization. I regret bringing my team into this and spending a lot of money for very limited use cases and poor customer support. Pros I liked the ability to manage event registration, seating, and event fundraising in one place. I liked that sponsors, vendors, volunteers, and attendees could all have their own registration page for the same event. Cons We did not use the Auction component and actually opted for pen and paper after realizing the Givesmart Auction functionality. It does not look appealing or feel easy-to-shop for an attendee who is immersing in the software during the event. There was almost NO customization available for fundraising for units of impact as opposed to dollar amounts. The user (me) had very little ability to redefine an event attendee's experience on the platform. I had to spend weeks if not months requesting very simple changes to the giving forms. My experience with customer support was poor. They would reach out to me a few weeks before my event to see if I was using all the software features available and push me to integrate them that late in the project. There seemed to be no consideration for the user and where they are in the planning process versus what sales objectives they needed to accomplish before my renewal period arrived. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KP katrina p. consultant Non-Profit Organization Management ### "GiveSmart is a great tool!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 30, 2022 GiveSmart provides a relatively easy to use auction and ticketing platform that looks good on desktop and mobile. Auction check out is plug n play! Pros The customer service is AMAZING--the chat support has walked me through a myriad of questions and helped me in real time set up campaigns and avoid mistakes. Cons The ticketing feature is not as user friendly as the auction feature and unfortunately information can't be transferred between the two. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Director of Athletic Development Sports ### "GiveSmart Changes the Terms of Agreement without Notification!!!" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 24, 2022 I would never recommend working with GiveSmart. The customer service is awful and the company deceives their clients. We signed up on a year-to-year annual renewal and did for 3 years in a row. We chose to cancel our year-to-year deal this year and provided over 30 days notice of cancellation as per the terms of the original and annual agreement. GiveSmart asked us to renew 3 months early in 2021 and changed the annual agreement to a multi-year agreement without notification the terms had changed prior to renewal. They say we are locked in for two more years with this service. Our leadership is not happy with GiveSmart's business practices and the company should be ashamed for deceiving their clients into long-term agreements. Pros Importing items. Reporting is decent post-event. Cons Training could be a lot better. When asked if we could get help setting up an auction for the first time, the GiveSmart rep sent a video for us watch instead of personally helping us. The design templates are limited along with the graphics. It's not intuitive and their customer service is worthless. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/130794/GiveSmart/reviews/) Popular comparisons [Givebutter vs GiveSmart](https://www.capterra.com/compare/130794-172048/GiveSmart-vs-Givebutter)[Zeffy vs GiveSmart](https://www.capterra.com/compare/130794-220131/GiveSmart-vs-Zeffy)[DonorPerfect vs GiveSmart](https://www.capterra.com/compare/2698-130794/DonorPerfect-Fundraising-Software-vs-GiveSmart)[Donorbox vs GiveSmart](https://www.capterra.com/compare/130794-156860/GiveSmart-vs-Donorbox)[Bonterra Network for Good vs GiveSmart](https://www.capterra.com/compare/111128-130794/Bonterra-Guided-Fundraising-vs-GiveSmart) [OneCause vs GiveSmart](https://www.capterra.com/compare/130794-145329/GiveSmart-vs-Fundraising-Software)[Bloomerang vs GiveSmart](https://www.capterra.com/compare/130794-131207/GiveSmart-vs-Bloomerang)[GolfStatus vs GiveSmart](https://www.capterra.com/compare/130794-189662/GiveSmart-vs-GolfStatus-org)[Accelevents vs GiveSmart](https://www.capterra.com/compare/130794-144596/GiveSmart-vs-Accelevents)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)