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GiveSmart is the easy-to-use, innovative, and modern online fundraising and donor management platform that elevates any fundraiser. From mobile-friendly silent auctions to dynamic peer-to-peer events and guest management to donor engagement, we’re the solution to turn your mission into something that moves donors. We’ve helped thousands of nonprofits raise $7+ billion. Our full suite of solutions and expert support helps you exceed your fundraising, event, and donor management goals.
Provider
Community Brands
Located In
United States
Foundation
2017
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
In Person, Documentation, Webinars, Live Online
Support
24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base
Nonprofits, Schools, Universities, Hospitals, 501(c)3
Content Source: GiveSmart
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Reviewers commend GiveSmart for its robust event management tools, which simplify event setup, planning, and reporting. They find the software particularly useful for both virtual and in-person events, noting that it helps them pivot seamlessly between different event formats. Users also value the responsive event support and the ability to customize support needs, which contributes to a smoother and more successful event execution.
Users appreciate GiveSmart's user-friendly customization capabilities, which allow them to tailor event pages to reflect their unique branding. They find the platform easy to customize on the back-end, making it simple to create a visually appealing event site. However, some users express a desire for more flexibility in customization options, including the ability to use HTML code and adjust page sizes, as they find the current options somewhat limited and inflexible.
Pros
From beginning to end, my experience with GiveSmart was outstanding. I have recommended them to a number of other nonprofits.
The best part of GiveSmart is the customization of each event. You are able to tailor it perfectly to fit your needs both virtual and in-person.
Ease of use and Dashboard-as well as as detail when I needed to review it. The "live" feature si amazing as well as ability to adjust prices, text messages,etc to gain funds.
We've enjoyed working with Gesture, the customer service is outstanding and the site is easy to use.
Cons
Inability to bulk upload images. Inability to reorder campaigns on the Campaign page.
Nothing jumps out as negative when I think of GiveSmart.
E en if you use two vendors you can mask that with software so that we don't have to know. I have had many complaints from folks trying to purchase the online raffle tickets.
My only complaint is that the staff person we purchased with the software did not make her flight for our event so we had to make-do with our own knowledge.
Most Recent Video User Review for GiveSmart
SEE ALL VIDEO REVIEWS
Bad decision to purchase
Kierstin A.
"HIGHLY satisfied customer for over 5 years now. Amazing customer support!"
Overall: Nearly full event management by using this software.
Pros: Easy to use, customize and edit and update. Features offered have improved each year we have contracted with Givesmart. "One stop shopping" for event and auction management. We have utilized more features each year. What started as just utilizing auction management capability with limited effort into making the online auction site attractive has evolved to guest ticketing, table assignments, a highly customized auction site that reflects the event theme and with real time auction progress and bids scrolling on large screen ad televisions throughout the event venue to increase people's competitive bidding nature. After action information has been vital to determining what auction items had the most interests and highest profit margin. Has enabled us to better focus solicitation efforts for the next year.
Cons: Really very few cons for the software. Only limitation observed was limited printing options for auction item description for printing on card stock. There needs to be several options for the size and information/photo of the descriptive card tents.
"The best campaign based fundraising tool on the market!"
Overall: Overall, we were very happy with our decision to move forward with GiveSmart. We recently renewed and extended our initial agreement for an extra two years.
Pros: The flexibility and detail that is offered with in the GiveSmart interface to admins is truly custom. We were able to set up our auction event and run multiple raffles, instant buys, and silent auctions along with our oral auction. The seating/reservations module was an amazing addition to the transparency and planning of our event. In the end, the team support from Givesmart made this transition and the overall event set up so easy.
Cons: The donor receipts are one per item and are not very custom or adaptive. This created additional work that should be captured in the software package.
"Bad decision to purchase"
Overall: This was one of the worst technology purchases I have made with an organization. I regret bringing my team into this and spending a lot of money for very limited use cases and poor customer support.
Pros: I liked the ability to manage event registration, seating, and event fundraising in one place. I liked that sponsors, vendors, volunteers, and attendees could all have their own registration page for the same event.
Cons: We did not use the Auction component and actually opted for pen and paper after realizing the Givesmart Auction functionality. It does not look appealing or feel easy-to-shop for an attendee who is immersing in the software during the event. There was almost NO customization available for fundraising for units of impact as opposed to dollar amounts. The user (me) had very little ability to redefine an event attendee's experience on the platform. I had to spend weeks if not months requesting very simple changes to the giving forms. My experience with customer support was poor. They would reach out to me a few weeks before my event to see if I was using all the software features available and push me to integrate them that late in the project. There seemed to be no consideration for the user and where they are in the planning process versus what sales objectives they needed to accomplish before my renewal period arrived.
"GiveSmart Review"
Overall: Boys & Girls Clubs of Larimer County uses GiveSmart frequently for events and other giving campaigns. It is super easy to set up campaigns and run them yourself. The GiveSmart staff is incredibly helpful on event days.
Pros: User friendly Clean, presentable look Unlimited events
Cons: Setting up new users with passwords tends to be difficult for us
"The best product I have found in the online event fundraising market"
Overall: I've worked with GiveSmart for many years -- from the time they were Auctions By Cellular, Gesture and now GiveSmart. I have also worked with competitors and GiveSmart is the best product on the market due to their easy-to-use platform, staff support throughout the event planning process, and their onsite staff teams.
Pros: GiveSmart has excellent staff support and they are always quick to respond to questions, timely with email responses, and most importantly their onsite staff is excellent.
Cons: Not a great platform for live auctions - still not good enough to substitute for an "old fashioned" paddle raise. Lack of customization (font size, spacing around images, content) opportunities for the auction displays.
