--- title: "GiveSmart Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is GiveSmart the right Event Management solution for you? Explore 211 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/130794/GiveSmart/reviews/" page_type: "reviews" language: "en" --- GiveSmart 4.5 (211) [View alternatives](https://www.capterra.com/p/130794/GiveSmart/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of GiveSmart Ease of use 4.4 Customer Service 4.5 ## Pros and Cons in Reviews KS Ken S grant writerHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years. “I liked GiveSmart CRM for the ease of entering and tracking gifts, providing gift receipt letters to donors, and creating lists to contact donors.“ May 26, 2026 Patricia A Director of DevelopmentNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “Reader, it was not. And the seating management often comes with an error that doesn't allow that feature to work for hours at a time.“ May 3, 2026 KS Ken S grant writerHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years. “GiveSmart is a good CRM, and I believe it would have been a good product for online fundraising if we had been willing to upgrade to additional features, such as processing monthly donations.“ May 26, 2026 KS Ken S grant writerHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years. “This was based on challenges within our organization and my lack of experience with online fundraising.“ May 26, 2026 JB Jose B Director of OperationsNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “What used to take a team of people and a lot of effort is now a one man job and frees up the rest of the team for more valuable relationship building.“ May 22, 2026 ST Stephanie T President of Friends of Atlantic Beach ElementaryNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “We submitted an IT ticket and were told they would “try,” and that our account manager was too busy and heading into a meeting, so we should just email general support.“ December 1, 2025 MB Maggie B Senior Advancement ManagerHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years. “We like having the historical data for all of our events in one place with one software.“ May 26, 2026 ST Stephanie T President of Friends of Atlantic Beach ElementaryNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “The platform has caused us stress, delays, and unnecessary obstacles at every stage.“ December 1, 2025 ## Showing most helpful reviews Showing 1-25 of 211 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kenneth M. COO Non-Profit Organization Management Used the software for: 2+ years ### "BEST ONLINE AUCTION RESOURCE OUT THERE" December 18, 2018 5.0 Cannot sing their praises more. If you want to go with a group that honestly cares about wanting to make your event a success, use GiveSmart. Pros Customer service is INCREDIBLE. The organizations has utilized GiveSmart for 4 years and has never had an issue. When they assign an event representative to you, you can be assured that any question you may have in setting up the auction site or any technical problems that you may have will be resolved immediately by the assigned rep or they will ensure that they find the right person to correct the issue or answer the question if they cannot immediately help. In addition to the auction management, their pacakge allows for FULL event management; everything from Cons Cost of using the service would be the only negative, and not really a negative because their costs are actually lower than some other options that the organization looked into. Review Source MK Madison K. Marketing Volunteer Non-Profit Organization Management Used the software for: 6-12 months ### "We Are Beyond Grateful" December 3, 2020 5.0 I would recommend Givesmart to anyone looking to kickstart their fundraising and be more flexible with their events. Our nonprofit has seen unprecedented success using GiveSmart, even during such a turbulent year full of changes and unknowns. Our entire team of volunteers is thankful for this product and all that it has provided to us. Their platform, help team, resources, and webinars will motivate you to do more and be better for your organization and its mission. Pros This software is an incredible tool for nonprofits. Especially in a year with so many unknowns and endless virtual events, this software made it easier and less stressful to pivot, be creative, and fundraise for our cause. In 2020 alone, we have done five campaigns and have exceeded our fundraising goals. It is easy to use for both administrators and users, and is feasible for multiple different types of events (i.e. a golf tournament, a virtual auction, a gala, a 5K, a general fundraiser, a voting event, and so much more). The possibilities are endless with GiveSmart. In addition, their support teams and their resources provide tools for organizations looking for ways to improve and grow. I have yet to have a negative experience with the software. Cons The only issue I've had with the software is with a virtual auction. Anytime you share a link, be it to donate, or to view an item, etc., it just links to your general campaign and not to a specific component of that campaign. That being said, that's a minuscule detail in the grand scheme of things when planning and executing an event. This software is easy to use and navigate, and their support team is top-tier if you run into a problem or have a question. Alternatives considered [SchoolAuction.net](https://www.capterra.com/p/106652/SchoolAuction-net/)[Greater Giving](https://www.capterra.com/p/127257/Event-Software/)[ReadySetAuction](https://www.capterra.com/p/196653/ReadySetAuction/) Reason for choosing GiveSmart A couple of features sold us. GiveSmart is able to handle multiple different types of events (and even has a seating chart feature for galas which is HUGE for our team), the presentation and nice-looking user interface seemed better than others and better for our audience, and it is able to export different types of reports that are editable and customizable. These features were crucial for us and helped us make the decision. Review Source MP Meredith P. Social Media and Email Marketing Construction Used the software for: 2+ years ### "Reliable fundraising platform that gives our donors a positive experience." May 29, 2026 3.0 It does let us run our fundraising events in an efficient way. People can participate whether they are in-person at the event or not which helps us raise more funds. Pros In the end it is possible to make a good landing site and webpages to help facilitate fundraising. The UI looks clean and modern and is reasonably easy to use for people coming to donate, bid on auction items or buy raffle tickets. Cons The backend of the site is sometimes hard to understand. We only use the platform a handful of times a year and it often feels like we have to relearn each time we go in to set up a new event. Review Source KC Kristin C. Director of Development Non-Profit Organization Management Used the software for: 6-12 months ### "The Best Choice" October 19, 2020 5.0 From beginning to end, my experience with GiveSmart was outstanding. I have recommended them to a number of other nonprofits. We will definitely continue to use them. They will do everything they can to make your event a success! Pros I was very nervous about setting this up for the first time. I'm a one-person development office, and I'm not extremely technology-savvy. But once I started, it was so intuitive that it practically told me what to do. And when I ran into something I needed help with, the tutorials were great, and if I still needed help, the customer support reps responded very quickly with exactly what I needed. There was no down time! It's also easy for our donors to use for bidding on our gala auction. We have received many compliments about that, so much so that we're using the software again on another fundraising program. The reports available to me during and after the event have been unbelievably helpful. There was no time lag waiting for results. I could watch the action results real time on my computer and send out appropriate messages. The software works seamlessly with Excel. There are great resources on their website from other organizations about how they used GiveSmart for their events. These were extremely helpful when we had to pivot from a live event to an online event. They took me from fear to excitement! Cons I wish I had set up our site earlier. I would have been able to use it for ticket purchases, sponsors and auction donations. I will next time! Switched from [Qtego](https://www.capterra.com/p/207552/Qtego/) The Qtego software was very complicated, and it was very difficult to enter auction item descriptions. Our customer service rep was condescending and unresponsive. After the event, we had to wait a long time for our reports. Review Source BD Beth D. Executive Director Education Management Used the software for: 2+ years ### "Great resource and awesome personnel" October 18, 2020 5.0 The personnel and platform are excellent and make my job so much easier! Pros Givesmart is so easy to use and allows us to run different types of fundraising events. The more I use it, the easier it becomes, and I find myself thinking about new ways to use this platform. Cons The financial reporting can be a bit confusing but as I use it more, and with the assistance of Givesmart, I am able to navigate much better. Alternatives considered [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) Reason for choosing GiveSmart Givesmart was the best fit. We needed a streamlined product and they delivered. Switched from [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) We felt the overall program from a pricing and feature standpoint best fit our objectives. Review Source JV Jeremy V. Development Manager Mental Health Care Used the software for: 6-12 months ### "Great platform for events" March 19, 2021 3.0 Givesmart helps us to make attractive fundraising event pages that also allow for smooth communication with our donors. Pros The event landing page is very customizable and looks very high quality. On the back end it is easy to get the information you need plugged in for fundraising events. You can have an event page up and running in only a few hours time. Cons Some of the back end features such as table assignments and ticket purchasing do not always function together smoothly. If a person purchases tickets or donates offline it is not always easy to get that plugged in nicely on the event site. Reason for choosing GiveSmart Because of the functionality and the willingness of the Givesmart team to listen to our needs and implement them Switched from [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) Functionality- Givesmart is easier and more user-friendly on the back end. Review Source BK Brian K. Auction CoChair Education Management Used the software for: 1-2 years ### "The best campaign based fundraising tool on the market!" August 13, 2019 5.0 Overall, we were very happy with our decision to move forward with GiveSmart. We recently renewed and extended our initial agreement for an extra two years. Pros The flexibility and detail that is offered with in the GiveSmart interface to admins is truly custom. We were able to set up our auction event and run multiple raffles, instant buys, and silent auctions along with our oral auction. The seating/reservations module was an amazing addition to the transparency and planning of our event. In the end, the team support from Givesmart made this transition and the overall event set up so easy. Cons The donor receipts are one per item and are not very custom or adaptive. This created additional work that should be captured in the software package. Alternatives considered [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) Reason for choosing GiveSmart The service package flexibility to meet our needs and at least initially help us learn the GiveSmart platform really was the difference compared to what other platforms were willing to consider. The onsite team during the event was amazing and was the reason we extended or contract, we know even as our personnel changes for our event needs' that the customer service experience offered by GiveSmart will be there to help us through and ensures a successful event...for many years to come! Review Source JS Jessica S. Development & Marketing Manager Non-Profit Organization Management Used the software for: 2+ years ### "GiveSmart Review" August 12, 2019 4.0 Boys & Girls Clubs of Larimer County uses GiveSmart frequently for events and other giving campaigns. It is super easy to set up campaigns and run them yourself. The GiveSmart staff is incredibly helpful on event days. Pros User friendly Clean, presentable look Unlimited events Cons Setting up new users with passwords tends to be difficult for us Alternatives considered [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) Reason for choosing GiveSmart We were already using the software, and for a similar price it made the most sense to keep moving forward with GiveSmart. Review Source JG Jessica G. Consultant Non-Profit Organization Management Used the software for: 2+ years ### "The best product I have found in the online event fundraising market" August 30, 2019 5.0 I've worked with GiveSmart for many years -- from the time they were Auctions By Cellular, Gesture and now GiveSmart. I have also worked with competitors and GiveSmart is the best product on the market due to their easy-to-use platform, staff support throughout the event planning process, and their onsite staff teams. Pros GiveSmart has excellent staff support and they are always quick to respond to questions, timely with email responses, and most importantly their onsite staff is excellent. Cons Not a great platform for live auctions - still not good enough to substitute for an "old fashioned" paddle raise. Lack of customization (font size, spacing around images, content) opportunities for the auction displays. Alternatives considered [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[ClickBid](https://www.capterra.com/p/144446/ClickBid/) Reason for choosing GiveSmart I have used the alternatives and both have poor customer service and confusing platforms in comparison to GiveSmart. Review Source BG Brandi G. Office Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Perfect Addition to Our Events" August 12, 2019 4.0 We looked around for awhile at a lot of different products before we settled on GiveSmart. Ultimately this one provided everything we needed with the perfect value for our money. So glad I found it! Pros Very user friendly, all of the features we were looking for in a software program. Cons There are certain things we cannot change/update ourselves. We have to contact support and have them do it. Switched from [Auction-Tracker](https://www.capterra.com/p/93245/Auction-Tracker/) We needed something more interactive and web based. Although our old program had a cloud based alternative it was difficult to utilize at events. Review Source ND Nathalie D. Special Events Manager Non-Profit Organization Management Used the software for: 2+ years ### "JBWS GiveSmart Review" November 6, 2020 4.0 Our experience with GiveSmart has been extremely positive and I would (and do) recommend them to others. I would like to see more proactive information from GiveSmart for event planning in our new virtual world - the competition is in my email daily with free webinars and informative tips. Pros Indefinite access to past campaigns Reports and analysis Attractive event website Ease of use by participants (in most cases) Ease of uploading items (in most cases except for raffle items) Excellent support Cons \- Inability to stratify sponsors - We have 5 tiers of sponsors but are limited to only standard & premium categories. Would be optimal to highlight them at their exact levels, especially title and top tier sponsors. - Inability to bulk upload raffle items. - Inability to bulk upload images. - Inability to reorder campaigns on the Campaign page. All our 2021 events appear first - I'd like to view active/current campaigns first. - Inability to copy an individual item from one campaign to another. - No log of sent text/e-mail blast messages. - Item title character limit is too short. - The term "User" for event participants/donors is confusing - they should be titled as participants/donors in their own category. It's confusing when every GiveSmart staffer who provided help is included in the list of event participants and donors. - If you are on the dashboard page of a specific campaign and want to get back to the main Campaign page, you have to click on your name in the top right corner. When you click on this, it gives you the options of Profile, GiveSmart Events, JBWS, Logout. "GiveSmart Events" is the intuitive choice but you have to click on the name of your organization (which for us is JBWS) to get back to the Campaign page. - Please add an option for guests to choose to be invoiced for donations. We have many donors give through foundations that need an invoice for the donation to be processed. We need to let them give through GS without our manual intervention. Reason for choosing GiveSmart Cost, attractiveness of the microsite, reporting features, access to campaigns, backend options. Review Source KW Kierstin W. Donor Relations and Events Director Individual & Family Services Used the software for: 6-12 months ### "Bad decision to purchase" October 13, 2022 3.0 This was one of the worst technology purchases I have made with an organization. I regret bringing my team into this and spending a lot of money for very limited use cases and poor customer support. Pros I liked the ability to manage event registration, seating, and event fundraising in one place. I liked that sponsors, vendors, volunteers, and attendees could all have their own registration page for the same event. Cons We did not use the Auction component and actually opted for pen and paper after realizing the Givesmart Auction functionality. It does not look appealing or feel easy-to-shop for an attendee who is immersing in the software during the event. There was almost NO customization available for fundraising for units of impact as opposed to dollar amounts. The user (me) had very little ability to redefine an event attendee's experience on the platform. I had to spend weeks if not months requesting very simple changes to the giving forms. My experience with customer support was poor. They would reach out to me a few weeks before my event to see if I was using all the software features available and push me to integrate them that late in the project. There seemed to be no consideration for the user and where they are in the planning process versus what sales objectives they needed to accomplish before my renewal period arrived. Review Source VR Verified Reviewer Programs and Development Intern Best Buddies North Carolina Used the software for: Less than 6 months ### "My experience with the gesture site was easy, worry and stress free." December 8, 2017 5.0 I had a wonderful experience with this software. I found it was easy to make my own auction site. Pros The gesture software is very easy to learn. I am new to the website and it only took me about an hour to figure everything out. Everything is pretty self explanatory. I had to create an auction site for a silent and live auction. Adding each item came with ease. When you go to add an item each section is categorized telling you exactly what information to put in. I also found it very easy to go back and change things if I had made a mistake. The site is easy for others to use and view the auction items I posted. I felt that the crowd we were trying to attract was the older generation of people and this site allowed them to have the ability to see each item without complication. I really liked that the software told you who was watching certain items. It was easy to generate an item sheet in order to print them out and post them for our auction. Cons I think my least favorite thing about this software is trying to figure out when someone bids higher than you and who it is. I found that I had trouble when I bid on an item. My friend and I really wanted an item and we kept out bidding each other but didn't realize we were the only two bidding. I wish it would tell you who is bidding against yo. Review Source Karen H. Gala Chairman Used the software for: 2+ years ### "Great company, easy to use, lots of great features!" October 31, 2017 5.0 I have been able to generate reports that I need for sharing with my committee and for tax letters. Also, the on-line bidding system is a favorite of our guests. I love the messaging too. It allows me to send messages to my guests pre, during, and post event. Pros I love that you can generate reports (I use Excel) with information you need for money raised on tickets-silent-live-raffle items, $ raised by donor, FMV vs what was donated for tax purposes, and the list goes on. The spreadsheets can be sorted as you like for your purposes. I also like the messaging. You can send out text messages to your guests for reminders like auction open for bidding, parking, auction closing, links to photos post event, etc. You can also generate tax letters from the site. A lot of great features! Cons The only thing I wish it could do is generate tax letters for each guest separately. If you need to make a change for one guest, you have to generate all letters as they go into a single PDF file. You can't just generate them for one guest. Not a major problem, just wish it was a feature. Overall it is a great system! Review Source Response from Momentive Software November 5, 2017 Karen - Thank you for the wonderful feedback! We will let our development team know of your suggestion! We love working with Folds of Honor Chicago and look forward to many more incredible events! VR Verified Reviewer Director of Athletic Development Sports Used the software for: 2+ years ### "GiveSmart Changes the Terms of Agreement without Notification!!!" May 24, 2022 2.0 I would never recommend working with GiveSmart. The customer service is awful and the company deceives their clients. We signed up on a year-to-year annual renewal and did for 3 years in a row. We chose to cancel our year-to-year deal this year and provided over 30 days notice of cancellation as per the terms of the original and annual agreement. GiveSmart asked us to renew 3 months early in 2021 and changed the annual agreement to a multi-year agreement without notification the terms had changed prior to renewal. They say we are locked in for two more years with this service. Our leadership is not happy with GiveSmart's business practices and the company should be ashamed for deceiving their clients into long-term agreements. Pros Importing items. Reporting is decent post-event. Cons Training could be a lot better. When asked if we could get help setting up an auction for the first time, the GiveSmart rep sent a video for us watch instead of personally helping us. The design templates are limited along with the graphics. It's not intuitive and their customer service is worthless. Review Source JC Janice C. Co-Chair and Board Member Non-Profit Organization Management Used the software for: 2+ years ### "Give Smart for Non Profit Gala" October 22, 2020 5.0 The past two years have been a good experience with Give Smart. The support team and the Customer Service Teams are professional and extremely helpful. Pros The software based on our users feedback is easy to use. Once someone is registered they appreciate their data remains in the system. We did a virtual gala this year, and with help from the Give Smart team, we were able to set up our entire gala on Give Smart with not alot of effort. The mobile bidding is easy for users for our silent auction and this year being virtual for our "live" auction as well. Cons We feel that some features could be improved. One is when adding sponsors even though there are two categories, premium and standard, if you add a premium sponsor after adding other sponsors they show up in random orders. It would be helpful if once you added the sponsors you could drag and drop them in the order you would like them, especially since most sponsorships are based on a dollar range. On the global settings screen and the home page there should be more flexibility with fonts and ability to add additional items not just the specific ones that are there like location and date and time. Review Source LO Leslie O. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "GiveSmart for Nonprofit fundraising" October 19, 2020 5.0 I like GiveSmart and so far our experience has been good. I look forward to using the platform with the assistance at our live event. Pros The GiveSmart platform was easy to get started and use as a landing page for our virtual fundraiser and for our golf benefit. The tracking of donations and ticket sales was convenient and well broken down in reports. We were unable to use the on site feature since the event was cancelled so I cannot speak to that. Cons Though we did not utilized the auction page with items, aesthetically, I do not prefer the format, it looks too busy once you have multiple items. We saw an auction in the office from Auctria and their item format was more aesthetically pleasing, not so busy. The page design feature has quite a few steps to create multiple pages with little flexibility in changing fonts, colors etc. I found I used Word Publisher to create a flyer then uploaded the flyer into the space as an image. Reason for choosing GiveSmart We received recommendation from another non profit that we trust. Review Source CC Camellia C. Director of Special Events & Strategic Fundraising Education Management Used the software for: 6-12 months ### "Auction & Reservations" August 15, 2019 4.0 GiveSmart was such a game-changer for our event. It streamlined the entire evening and provided a smooth way for our guests to interact with bidding, and our team to coordinate the winning details. The reports were a great feature, and having the details instantly was a huge win. Our account manager and the support staff in the chat feature were always very responsive and helpful. Pros We love the functionality of live-time updates in a program that tracks and manages the bidding at our auction. It's wonderful to streamline both bidding participation and ticket reservations all in one place. And the support team at the start and end of the night is a great feature to have day-of. Cons There are a few functionality pieces we wish we could have customized to our specific group. Not every component of the reservations process is editable, and that would have been helpful. The support staff was great to have on-site, but some of them seemed very confused by the program and the flow of our evening. It would be nice to have slightly more aware team members to help, or even a training with them the day before the event so everyone was on the same page. A few of the support team members gave inaccurate information to our guests. Reason for choosing GiveSmart Responsiveness, the DIY event add-on feature, and colleague recommendations. Review Source DW David W. Founder and Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "VERY PLEASED AFTER 10 YEARS" October 22, 2020 4.0 I have used since the early days of the company (ABC) for several different nonprofits I ran. The ease of use and customer support has been terrific and is THE main reason I come back year after year. Pros Ease of use. Intuitive. GREAT support. Love the addition of the "Champion" fundraising option Cons It is a little costly but still in line with other "similar" software Alternatives considered [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) Reason for choosing GiveSmart Ease of use and customer service Review Source KL Kirby L. Event Chair Non-Profit Organization Management Used the software for: 1-2 years ### "Worth looking into" October 20, 2020 3.0 Pros I like that you can use it for multiple fundraising campaigns. I also liked the presentation view so participants can bid and watch simultaneously on one screen. Cons A little clunky. Not super user friendly. I needed guidance and tips and tricks for best practices but I don't feel like I really received that. I feel like there were a lot of features and customization options within the site that I didn't take advantage of because I didn't know how best to utilize them. I also didn't find the help pages that useful which was where I was directed to everytime I asked for help. They need to be more descriptive overall. I also didn't realize that our tax preferences weren't properly set up until after the event was over and it was too late to do anything about it. My nonprofit ended up eating the tax that should have been charged to the purchaser (according to the law) and we lost over $1000 having to pay that bill ourselves. I would suggest including this to planning agendas for future events. Or reset the default. Review Source VR Verified Reviewer Assistant Director of Alumni Relations Higher Education Used the software for: 2+ years ### "My experience with Gesture has been nothing but positive. " November 1, 2017 5.0 Pros I love the fact that the Auction is not limited to those who are physically at the event. The fact that there is a website that allows ANYONE to bid on auction items widens our bandwidth and allows for a much higher return. Additionally, the customer service is always impeccable. They are willing to answer any question or jump on a conference call to discuss questions or concerns and they always make sure to accommodate our needs. Review Source BG Brandi G. Office Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Everything I've been looking for" December 11, 2018 4.0 We have been looking for a mobile auction software service for a long time and finally found a good one within our price range. Although there are things that need to be worked on, overall i am happy with it and would recommend. Pros Online Auctions that you can make live before the event. onsite reps from the company that are very knowledgeable about the software and product. The site is easy to maneuver through and the reports are easy to find what you need. Cons There are things that you have to have the company set up for you that you should be able to set up yourself such as who should be receiving alerts for donations, etc. Also, since the tablets the reps bring to events run on data you'd think there wouldn't be any lag time but at each event we've had, they've kept shutting down which made for a back up at check in with guests waiting. At our first event, we were supposed to have 2 reps show up and only 1 did. We had to wait for a refund as we'd paid for 2. Review Source Doug T. Executive Director Used the software for: 2+ years ### "I think this was our 4th or 5th year with Give Smart. It has been a great tool to use for our auctio" May 11, 2018 5.0 I think we raised more money because we have it. Pros it is easy for me to use to develop our dash board and entering all the auction items. It is also easy for our guest to use their phones to bid and teh quick feedback. It also makes the check out of auction items go smoothly. Cons I can't think of any. We have used Give Smart for the past 4 or 5 years and have really like the product and there staff. Review Source VR Verified Reviewer Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Should be the Best Based on Price" May 4, 2021 4.0 User experience is great - very straightforward. Pros This product is the luxury line and its pricing reflects such - we utilized it because we often ran 10-12 events/year and could easily replicate data, but it would not have been cost effective for a single event. Cons Customer service is tough to track down and not highly responsive for cost of product. Review Source VR Verified Reviewer Director Of Operations Non-Profit Organization Management Used the software for: 1-2 years ### "GiveSmart for auctions" November 5, 2018 5.0 Easy to use, great interface, and exceptional customer service! Pros Very easy to use interface. For registration, was very efficient and helped keep our lines moving. For auction, extremely easy for silent auction check-out. Cons Might build in a mechanism that will recognize dupe CC entered for registrants. We had Guest X check-in with his CC and then Guest Y checked in and somehow he was checked in by mistake with Guest X's CC. Post-gala had to refund Guest X and charge Guest Y. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.