# Page 5 | GiveSmart Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is GiveSmart the right Event Management solution for you? Explore 203 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130794/GiveSmart/reviews --- GiveSmart 4.5 (203) [View alternatives](https://www.capterra.com/p/130794/GiveSmart/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of GiveSmart ## Showing most helpful reviews Showing 101-125 of 203 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DI Debbie I. Parents Club President Primary/Secondary Education Used the software for: 2+ years ### "Best product on the market" August 28, 2019 5.0 The one word that I would use to describe my relationship with Give Smart is Phenomenal. There is no other electronic bidding software on the market that I would recommend. Pros I love this product. I have worked with this company since 2009 when we first introduced the concept of electronic bidding. I work with various organizations as a volunteer and I it is the most user friendly software on the market. The reports that are produced give us the ability to get the information in a very quick manner. The team of people that help facilitate the ease of use of this product are the best in the industry. Cons The only con I have is that they upgrade the system so frequently to facilitate the needs of the customer is that I have to be sure to not miss any of the updates. Review Source FJ Frank J. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Event Changing" August 20, 2019 5.0 Professional, helpful and insightful staff have elevated our fundraising efforts to a higher and more professional level. Pros Working with GiveSmart/501auctions has made our major fundraiser so much easier and undoubtedly more successful. Cons There were no problems found working with this software. Reason for choosing GiveSmart Having successfully worked with 501auctions, we were extremely confident in the service and professionalism offered by the GiveSmart team. Review Source AB Anndriene B. Finance Manager Used the software for: 2+ years ### "Our company uses Gesture's ipad payment feature for our annual fundraising event's paddle raise. " July 13, 2018 3.0 Pros The convenience that comes with having payment options for donors to quickly process gifts on sight is the best. We can also pre-register our attendees to expedite the gift giving process. Cons The wifi connectivity issue that comes along with this convenient software is a bit of a pain. There is often fear of losing donations during that down time, but their staff is always more than willing to make things right. Review Source JM Jennifer M. Auction chairperson Education Management Used the software for: 2+ years ### "Love it! " August 12, 2019 5.0 Pros I was hesitant to incur additional overhead costs since we were using this program for a fundraising auction. It more than paid for itself and I am thrilled that I was encouraged by my organization to give it a try! Cons There are some things that I would like to be able to customize beyond what the software is capable of. The givesmart team is receptive to feedback and making frequent improvements to the program. Review Source CL Charlotte L. Special Events Manager Veterinary Used the software for: 6-12 months ### "Creat Experience" October 13, 2020 5.0 It was a much better program than our previous auction software. And the customer service is top notch! They even went above and beyond this summer with a webinar series that helped us share best practices across the country. Pros It is very easy to use, both on the admin side and for the users. It was very easy to customize on the back-end. Cons There are some glitches in entering donation items and I had some photos disappear after loading them, but they were minimal. Alternatives considered [Charity Auctions Today](https://www.capterra.com/p/127254/Charity-Auctions-Today/) Reason for choosing GiveSmart GiveSmart was much more visually appealing and had many more customization options. It also had more options. Switched from [Greater Giving](https://www.capterra.com/p/127257/Event-Software/) Greater Giving was not as visually appealing and was not as user friendly as GiveSmart. Review Source TM Tailor M. Event Coordinator Religious Institutions Used the software for: 2+ years ### "All In One" August 21, 2019 5.0 Pros My favorite thing about this software is that it has all the pieces I need to run a large complex event from silent auction, live auction, ticketing website, accounting, reports, etc. Cons My least favorite thing about the software is that the person they assign to walk you through the event during the planning process is usually zero help. Customer service responds faster and is more helpful. Review Source AM Adam M. Technology Coordinator Education Management Used the software for: 2+ years ### "Perfect Program for Auctions" October 12, 2018 5.0 Pros This program is great for our school auction. From set-up to closing the event, you have a lot of great features and tools to promote the event and get guests excited about giving. Cons When you need to send a donation letter to a donor, you can't customize the letter to fit your organization's needs. I've used other programs that allow this customization, but GiveSmart doesn't have that. Review Source AK Amy K. Director of Alumni and Donor Services Primary/Secondary Education Used the software for: 2+ years ### "Excellent Auction Software!" October 22, 2020 5.0 Pros GiveSmart is easy to use, and the help feature provides useful videos and resources. The reporting function is great, although I would like to have more capability to produce custom reports. GiveSmart does a good job of onboarding and is very timely in answering questions. Cons Loading photos of auction items is sometimes slow. Would also like to be able to produce custom reports. Review Source GT Gwyneth T. Events Manager Non-Profit Organization Management Used the software for: 2+ years ### "Always Reliable" October 13, 2020 5.0 Pros The Givesmart Team is timely and reliable. We've rarely had a negative experience. In addition, we typically get to work with the same people each event which makes us feel well taken care of. Cons There have been a few instances where I feel like we don't have an much explanation as needed and I'd like additional assistance. But that is rare. Review Source AG Anna G. Community Relations and Events Director Non-Profit Organization Management Used the software for: Less than 6 months ### "First Time Admin and I am already loving it!" August 12, 2019 5.0 Pros Everything is centrally located on the campaign dashboard and you can use it with other events as well. Allows for ease when trying to organize many events. Cons Because there are so many features to this software, the learning process is a little daunting. However, once you get through it you'll have all you need to make sure that each campaign is successful. Switched from [Greater Giving](https://www.capterra.com/p/127257/Event-Software/) We wanted to find professionals who are well versed in running silent auctions. Review Source BP Brittany P. Development Director Non-Profit Organization Management Used the software for: 6-12 months ### "Great Platform for Event Registration and Silent Auction " October 14, 2020 4.0 very positive. I especially like that they highlight other clients events and work so you can see possibilities on other / different types event you can utilize platform for. Always thinking about how non profits can utilize the system for their advantage . Always developing the system to be better Pros Very customizable Easy to set up Customer support very accessible Cons not able to integrate with the CRM we use Alternatives considered [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) Reason for choosing GiveSmart liked that there were not extra transaction fees Sales staff very knowledgeable Review Source DC Deann C. Auction Coordinator Religious Institutions Used the software for: Less than 6 months ### "Helped us a lot" November 30, 2020 4.0 Overall, I am happy we chose GiveSmart, but I am hoping to work more with their support team to navigate some features I either don't fully understand yet or hope to see them add. Pros GiveSmart helped streamline our ticketing, check-in, bidding and payments. For the most part, our guests raved about the ease of use for bidding and payments. Using GiveSmart definitely increased our online participation. Cons The software glitched or froze on several volunteers and myself during our event, which caused some headaches and time delays. Post event reports are not as easy to find as hoped for. We are hoping to use GiveSmart for more events; however, after using for our initial event, I'm not sure it will be as great for our others as hoped for when we went through the product demo. Alternatives considered [32auctions](https://www.capterra.com/p/173097/32auctions/)[Greater Giving](https://www.capterra.com/p/127257/Event-Software/) Reason for choosing GiveSmart GiveSmart has lower transaction fees. Review Source DO Debra O. Development Associate Non-Profit Organization Management Used the software for: 1-2 years ### "GiveSmart" October 19, 2020 4.0 Pros Pretty easy to use and the customer service support is excellent! Cons Seems to be missing some basic options for customizing. Review Source VR Verified Reviewer Administrative Coordinator Used the software for: 1-2 years ### "Has taken our event to the next level. The staff could not be more friendly or helpful! " October 26, 2017 5.0 Pros User Friendly. Reports of all kinds available. Transparent. Easy to use. Raffle option is a great tool! Review Source LM Lesley M. Development Officer Museums and Institutions Used the software for: 2+ years ### "Givesmart overview" October 19, 2020 5.0 Pros Very easy to import, easy reporting at the end. Cons We run a large silent auction with 300+ works of art - I wish there was a way to upload the artworks all at once, rather than individually. Review Source Response from Momentive Software October 22, 2020 Hi Lesley! Thank you for the feedback! We absolutely do have the option to import items via an Excel template. I am having your CSM reach out to share how that works. Thanks again! JF Jackie F. Advancement Director Education Management Used the software for: 1-2 years ### "Events Made Easy" October 22, 2020 5.0 Pros GiveSmart is very intuitive and easy to use. Couple that with awesome, supportive customer service, and this software is a winner. Everything from purchase to closing the event was easy because of the knowledge and professionalism of the GiveSmart staff. The reports are user friendly, the export and import functions are helpful and easy to use. I am grateful we have this software as we transition to virtual events. Cons Nothing jumps out as negative when I think of GiveSmart. Review Source AD Amelia D. Senior Director, Philanthropy Non-Profit Organization Management Used the software for: 2+ years ### "GiveSmart Review" August 13, 2019 4.0 Pros It is very helpful to have additional staff onsite to assist guests and with check-out. Cons The reports and formats can be improved. Review Source CH Caleigh H. Operations & Outreach Manager Environmental Services Used the software for: 1-2 years ### "Great product" August 15, 2019 5.0 We used this software for a benefit auction. Our organization and auction team was very small, so the fact that we ended up having a very successful auction is partly a testament to the GiveSmart team, who were very helpful and knowledgeable throughout. Pros Appearance of auction site, customer service. Cons Some functions aren't very intuitive and necessitated a good bit of interaction with customer service. But I'm not a tech person -- someone more technologically savvy might do better. Reason for choosing GiveSmart Recommendation from another organization. Review Source Leslie A. jefe de tienda Defense & Space Used the software for: Less than 6 months ### "De los mejores software para organizacón de eventos." January 19, 2023 5.0 Pros Me fascina esta herramienta ya que me permite controlar la organización de todos los eventos que la empresa realice de hecho tiene una multitarea bastante completa y la experiencia de usuario si que vale la pena ya que esta bien optimizada y con un buen soporte técnico. Cons Los puntos negativos podría ser el precio pues ya que si es algo medio pero eso no quiere decir que no valga la pena de echo se recomienda. Review Source RK Robert K. Executive Director Education Management Used the software for: 2+ years ### "Gesture made our event more successful due to the right balance of technology & customer service." October 31, 2017 5.0 Breakout of where sales came form/who won what/I could call the winners easily. Pros Ease of use and Dashboard-as well as as detail when I needed to review it. The "live" feature si amazing as well as ability to adjust prices, text messages,etc to gain funds. Cons That I didn't invent it. Seriously, we had user issues when we logged in as we had three administrators. Hence, when each wanted to bid, they forgot to switch to donor- an easy fix- but we missed that in training. Gesture solved it easily. Review Source JW Jennifer W. Director of Events Non-Profit Organization Management Used the software for: 2+ years ### "Great to Work With" August 28, 2019 5.0 It makes raising money easy and it's all online. Pros It's user friendly and easy to navigate. It's also easy to pull reports. Cons Sometimes we don't have all the accurate contact info from donors. Reason for choosing GiveSmart There sight was more difficult to navigate and the cost was better for the product. Review Source KS Katrina S. Kindervelt City President Non-Profit Organization Management Used the software for: 2+ years ### "Saved Our Projects!" October 13, 2020 5.0 Good experience...they are good about helping you find a way to do things. Pros It’s easy and saved some of our in-person events that had to be cancelled due to COVID-19 by allowing us to do them virtually. Cons A few times it took awhile for the rep to return my call, but generally it’s not an issue. Review Source CK Chelsea K. Outreach/Development Assistant Non-Profit Organization Management Used the software for: 6-12 months ### "GiveSmart Review" August 12, 2019 4.0 So far my experience with GiveSmart has been great! Pros I like the fact that it is very user-friendly. There are various webinars that are helpful, videos that are always accessible, and the GiveSmart helper is very nice. Cons I wish that this software was easily implemented into DonorPerfect. Alternatives considered [Silent Auction Pro](https://www.capterra.com/p/92365/Silent-Auction-Pro/) Reason for choosing GiveSmart We liked the professionalism of the GiveSmart team members. Review Source KM Kyla M. Marketing Projects Manager Used the software for: 2+ years ### "We love Gesture - it is great! Easy to use, great onsite teams and it helps you raise more money." November 29, 2017 5.0 Pros From a guest perspective, it's easy to use, the onsite staff is helpful and it makes bidding quick and fun. From an adminstrator perspective, entering items is user-friendly, the software takes much of the manual work outu of your auction and the Gesture team makes sure you're supported throughout the whole process. The best part is that you can open your auction before your event begins, so you're making money before a guest has even arrived! Review Source MP Michele P. Development And Volunteer Manager Used the software for: 1-2 years ### "Gesture Review " July 25, 2018 5.0 Pros This product is great for silent auctions for fundraising events. Making changes (text content) even after your event goes lives, take merely moments and so efficient. If you have any questions, customer service is available via phone or email with fast responses. Cons Limitations, meaning you have to contact your rep fairly often due to restrictions with rotations or changes to any images under your account. Review Source Similar Products Featured