# Page 6 | GiveSmart Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is GiveSmart the right Event Management solution for you? Explore 203 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130794/GiveSmart/reviews --- GiveSmart 4.5 (203) [View alternatives](https://www.capterra.com/p/130794/GiveSmart/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of GiveSmart ## Showing most helpful reviews Showing 126-150 of 203 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DM Debbie M. Director of Major Gifts Non-Profit Organization Management Used the software for: 2+ years ### "The Gestures site is easy to use." October 27, 2017 4.0 This software has streamlined our event process making report processes to our Board and Committees easier and better organized. Most of all the reports have helped us to determine how to make the event better from year to year. Pros The customer support is great and always available. The reports produced by the software are very helpful in making decisions for the future of our events. Cons Some of the functionality is a bit cumbersome as in changing labels for items that are "out of the ordinary" realm. Review Source CH Cheri H. Director of Development Education Management Used the software for: 2+ years ### "Mobile bidding is a great component to running a silent auction. " May 21, 2018 5.0 For the past two years, since utilizing the service, our revenues have increased by 20-35%. Pros Love the ease and user-friendly app. Also, our first year utilizing the mobile app netted us a 20 percent increase In auction revenue. Our guests love the option to bid two weeks prior to the event as well as sitting in their chairs during the event bidding on items. Cons There are no cons. This product is well worth the money! The system is easy to understand and operate. Review Source AC Anne C. Internal Events Manager Used the software for: 2+ years ### "Give Smart goes above and beyond to ensure all needs of the customer are met. " May 14, 2018 5.0 Pros Give Smart is always working to improve their software to keep up with the latest trends. Give Smart listens to the customer's needs and requests. The post event reporting gives us a great picture of our donors so that we can continue to make changes and adapt our events so we can raise as much money as possible. Cons It would be extremely beneficial to have mailing address required on all elements of the site. Mailing address is crucial to us in order to thank our donors appropriately. This year, the Give Smart team worked with us to help us collect addresses when our guests were registering for the auction online the week leading up to the event, but we would love to see mailing address as a required field for the registration process also. Review Source VR Verified Reviewer Content Creator Used the software for: Less than 6 months ### "I will never have a fundraiser without Gesture now that I've used it." October 31, 2017 5.0 Saved so much time before, during and after the event, gave us instant feedback on our progress, automated a lot of tedious tasks. Helped us raise more money! Pros Super easy to use, automated the most tedious parts of event planning and follow up. Saved me so much time - at least 20 hours on just the silent auction information sheets! Also, having an onsite staff member was absolutely amazing and reduced staff stress significantly. Also, we could see exactly where we were at during the auction with the dashboards - no guessing on how well we were doing! Review Source JD Joanna D. Development Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Good product for basic fundraising" October 13, 2020 4.0 Givesmart has helped us to run virtual events and campaigns more smoothly. The reports allow for very easy access to attendees and donors. Pros The Givesmart platform is fairly easy to use and intuitive. Customer service is very responsive to questions. Cons I wish there was more options for customizing text and layout within the pages. Adding photos takes a lot of playing with as they look different live than on the admin side. Also, the photo size limit is challenging. More customization of donation pages would be helpful as well as adjusting sizes of the pages. Reason for choosing GiveSmart The price was the main reason. The other companies offered more features for the campaign pages but money was an issue. Review Source MR Makenzie R. Development Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Great product!" August 12, 2019 5.0 Incredible - friendly staff, beautiful and easy software Pros \- Clean presentation and good aesthetics - Great functionality and quick to respond - Encompasses everything you need to run a successful event! - Easy for the admin to upload/use/change items Cons My only complaint is that the staff person we purchased with the software did not make her flight for our event so we had to make-do with our own knowledge. However, GiveSmart compensated us for this issue and has been a great in helping to prevent that from happening again Alternatives considered [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) Review Source RL Ron L. Co-Chair of our Annual Dinner Auction Used the software for: 2+ years ### "Excellent support, fantastic employees and great experience." April 10, 2018 5.0 Easy setup, quick additions, and edits, and instant results after the event. Great reporting is available also. Pros The software is so easy to use, from a loading standpoint to the night of the event. Changes made easily from the cell phone. Really good software. Cons I have nothing negative to say. I did ask to add a report that would identify items during our event that were at a certain percent under fmv so that could be sent out, but it's very good software. Review Source MG Matthew G. Associate Managing Director, Non-Profit Organization Management Used the software for: 6-12 months ### "Strong donor software" August 13, 2019 4.0 The customer service at Give Smart was great. Whenever I had issues, placing a call to them was very easy and they were very responsive. Similarly, their on site staff for night of events were fantastic and super helpful - they made the service even more valuable. Pros I appreciated that the software provided most of what we needed to produce a fundraising event - most of what you need is there and very user friendly and easy to use. Cons It doesn't have 100% customization. I ended out creating images with fonts I wanted and uploaded them because some of the design features weren't as strong as I wanted. Review Source VR Verified Reviewer Co-Director, Co-Owner Education Management Used the software for: 6-12 months ### "Perfect! Functionality 2018 donors expect" January 14, 2019 5.0 Pros The text to give!! Brilliant, donors want easy almost thoughtless ways to give. Cons I want it to integrate even more with common social media platforms. Review Source HO Heather O. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "It's been easy and there has been a lot of support." December 14, 2017 4.0 Increased our revenue for silent auction, made check in and check out easy for our event, allowed us to grow our event with the support staff Pros The reports, how easy it is to look up what im looking for (a particular guest, an item, ticket sales etc) Cons There isn't a lot of flexibility in the event page site. I don't like that you can't easily see how many of each ticket type has been sold. There is no easy way to make nice looking bid display sheets. Review Source MM Michelle M. Rotarian - Board member Non-Profit Organization Management Used the software for: 1-2 years ### "Great product " July 14, 2021 5.0 We used it for an event we did online during the pandemic that was usually held in person. The process was streamlined and the support is exceptional. Pros This is easy to use as an administrator as well as our customers and other users on my team. Cons It is not the stated function of this platform but it would be great to have a CRM module to add on. Reason for choosing GiveSmart The name is one I’m aware of from colleagues and the functionality of doing online sales versus straight auction type of events worked better for me. Review Source JG Jenn G. Manager, Special Events & Community Outreach Museums and Institutions Used the software for: 2+ years ### "A key to our success!" August 12, 2019 5.0 Pros Ease of functionality Generating helpful reports Snapshot views as well as detailed view Cons Little bit of a learning curve but customer service was very helpful and very patient! On site event staff was amazing! Review Source AQ Angel Q. Sr. Data Specialist Hospital & Health Care Used the software for: 1-2 years ### "Great for multiple areas of events especially registration and auction purposes" February 12, 2018 4.0 Overall I do like the ease that gestures brings to our events. We have worked with other software like bid pal in the past and I prefer gestures as they have easier and more fluid capabilities for what we need. Pros The ease of registration is refreshing. They have staff that assists along side our staff and have made event check in/out a seamless process Cons Custom reports are a little more difficult. The company was able to work with us and create what we needed but it would be nice if we were able to access the reports any time and pull info we need on our end instead of waiting for custom reports. Review Source KF Kathy F. Administrative Assistant Hospital & Health Care Used the software for: 2+ years ### "GiveSmart Review" August 12, 2019 5.0 Pros We enjoy the ease of use and the fact that there are Give Smart team members at our event to assist the guests. Cons Since I only use the software once a year, it is hard to state what I like least about it. Review Source RT Rebekah T. Auction Chairperson Military Used the software for: 1-2 years ### "Private Organization Continuity " October 17, 2020 5.0 Our organization used this platform for the first time last year, I was able to step into this position and review the previous event details in order to start our process for this years event. Pros As an organization that turns over every year, this software has been instrumental in helping us keep the continuity for a successful event. Cons It took a little bit of clicking around to find my way around. Review Source Lexus B. Assistant Director of Stewardship and Donor Relations Used the software for: Less than 6 months ### "Great support, would like better reports, overall good!" October 31, 2017 4.0 Easy to use and the onsite staff during our event were amazing. Pros It was very user friendly. The support staff were very helpful whenever I had a question. The onsite staff during the event were phenomenal and made such a difference at our event. Cons Sometimes it felt too simple. I wanted a few more options particularly around reports. The reports aren't the best I've used. I'd like them to be more reader friendly, instead of simply Excel exports. Review Source VR Verified Reviewer Director Of Development Used the software for: Less than 6 months ### "Our first experience with Gesture was excellent. The support was professional and helpful." October 31, 2017 5.0 This is a time-saving device for an auction team. Closing out bidding is an ease and done instantly. Pros The entry of the items, though time consuming, was all made worth it by how much easier the event became. Gesture turned check out from a logistical stress-filled nightmare into an easy, clean experience. Cons The reports available could use some upgrades. Item donations should be able to be listed on the same receipt as check out if the user is linked to save extra paperwork. Review Source BH Brooke H. Director of Parent Engagement Education Management Used the software for: 1-2 years ### "Very user friendly " August 12, 2019 4.0 Very postitive Pros It is extremely easy to use. Customer service is super helpful. Cons Some of the functions of the website. Last year, we had a sponsor sign on at one level and then wanted to increase. We then had to create an account to add seats to a table. We also had trouble with assigning bid numbers. Review Source MM Matt M. Director of Development Performing Arts Used the software for: 2+ years ### "Overall- Easy to use and saves time and money" August 20, 2019 4.0 Pros Software is extremely user-friendly, which maximizes efficiency (saves time and money). Cons Some limited functionality, some reporting requires an export and manual data manipulation. Review Source NH Nubia H. Director of Operations Used the software for: 1-2 years ### "The folks are Gesture are amazing!! Any and all questions are answered right away, very responsive." October 30, 2017 5.0 Pros It's very GUI, easy to use and manipulate. Reporting function is instant which is a plus. Simple enough that an intern can assist with alot of the inputting (which saves me time!). Cons Character limits for auction items could be longer. There aren't really any other things that i would change. Review Source JP Jamie P. Operations Manager Non-Profit Organization Management Used the software for: 2+ years ### "Folded Flag GiveSmart Review" October 19, 2020 5.0 Pros The best part of GiveSmart is the customization of each event. You are able to tailor it perfectly to fit your needs both virtual and in-person. I also, LOVE the customer service. They are always there to support and walk me through any problems. Cons I would like to see an overall donors list with gifts broken out my events. Also, as this year has shown the importance of virtual fundraising the text to donate platform in person is great but virtually can be confusing for donors. Review Source LF Lori F. Campaign Manager Non-Profit Organization Management Used the software for: 2+ years ### "LLS Knoxville review" October 19, 2020 4.0 Pros Ease of use and help from customer service. Easy to Pull reports too Cons None known and not much to report for a con Reason for choosing GiveSmart Company wide decision. Best value and ease of use Review Source MM Matthew M. IT Director Civic & Social Organization Used the software for: 6-12 months ### "Used For Event Registration and Silent Auction" December 21, 2017 5.0 We used Gesture for our main fundraising event. I believe it paid for itself with its silent auction mobile bidding functionality, but we would not get that kind of ROI with our smaller events, so it's too expensive to use more than once per year. Pros Communication during implementation was great. Excellent interface. Mobile bidding was a hit with our guests. Cons We'd use it for most of our events if the pricing wasn't on a per-event basis. We'd love to see a subscription-based pricing model. Review Source JR Jinger R. CEO Non-Profit Organization Management Used the software for: 2+ years ### "Our experience has been great!" May 11, 2018 5.0 Increased funding, donor information, reports and ability to view at a glance who donates, what they donate etc. Pros The reports, the ability to learn as you go. Ease of use. Clarity and uploads. Ease of use for our donors. Mobile bidding has helped increased fund raising. Cons Regardless of the quality of the pictures we upload they are not good quality on the mobile application. Review Source CA Courtney A. Manager, Special Event Logistics Non-Profit Organization Management Used the software for: 1-2 years ### "software is very easy to use, excellent for collecting payment at checkout" October 30, 2017 5.0 Pros The fact that we have people there to help facilitate check in and check out was really beneficial for our event. It helped ensure that our guests would be paying by the end of the night and the extra helped also help take pressure off of our team to tend to the other auction logistics. Cons I think the fact that you cannot upload a picture with the quick add is a little annoying and sort of defeats the purpose of adding multiple items at one time since you still have to go back and adjust the picture. Review Source Similar Products Featured