# Page 7 | GiveSmart Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is GiveSmart the right Event Management solution for you? Explore 203 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130794/GiveSmart/reviews --- GiveSmart 4.5 (203) [View alternatives](https://www.capterra.com/p/130794/GiveSmart/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of GiveSmart ## Showing most helpful reviews Showing 151-175 of 203 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KW Kristine W. Senior Development Associate Used the software for: 2+ years ### "Great platform to do everything for your event in one place. Customer support was comprehensive." May 15, 2018 4.0 Pros Easy to use and comprehensive from ticket sales, sponsorships, donations, and online auction. The support staff is also very good, knowledgeable, and provides support from pre-planning, to planning, and post-event. Cons Still limited in customizing certain elements, such as website elements and bid sheets, but is not a deal breaker! Review Source MD Mandy D. Manager of Events & Marketing Civic & Social Organization Used the software for: 1-2 years ### "Easy-to-use mobile bidding platform" April 24, 2018 4.0 Overall a great product--and so critical to a successful silent auction! Pros Text to bid and online auction capabilities. Bidders receive text messages when they are outbid on items. You can also set up instant purchases, text to donate, or purchase raffle tickets. You can now customize the online website to your organization or event colors, logo and information. Great customer support. Cons You do need to encourage attendees to register BEFORE the event, otherwise, it can bottleneck as people arrive. Review Source AM Aaron M. Director of Annual Giving and Stewardship Fund-Raising Used the software for: 2+ years ### "Great, Easy to Use Program" November 13, 2018 5.0 We use GiveSmart for our annual live and silent auction. Their on-site are very professional and knowledgable. Pros We can easily set up online auction items. Bids are easily tracked within the system. Bidders can easily place bids from their computer or mobile devices. Cons Exporting a report with user data (email, phone, etc.) is somewhat complicated. Review Source JT Julia T. Special Events Manager Non-Profit Organization Management Used the software for: 2+ years ### "WPP's Review of GiveSmart" August 15, 2019 4.0 Pros Something that stands out to me is the way you can track donations in real time and the donors in the audience can see the dollars they are raising to hit a certain goal during a paddle raise. It is generally easy to use and the customer service is great. Cons There are a lot of moving parts to the software and I sometimes forget where things are located. I wish it was a little bit more user friendly when editing posts for auction items. Review Source CT Catie T. Development Coordinator Civic & Social Organization Used the software for: 2+ years ### "Best Customer Service" October 16, 2020 4.0 Pros When we had to quickly change our event from an in person to a virtual one , due to the COVID-19 pandemic, GiveSmart was there for us. Having a specific person here for us during these crazy time was important to our success our our event. Cons One thing that our donors had trouble with was the checking out process. After they input their credit card, they thought they were done. They did realized there was an extra step. Review Source VR Verified Reviewer Founder and President Sports Used the software for: Less than 6 months ### "Great Platform for Higher Budget " July 16, 2019 5.0 Pros Packed with high quality features and capability to both manage online donations, auctions, event management. Comprehensive package to cover all organizational needs in one platform. Cons Cost was prohibitive for us to continue use. This would be a great platform for an entity with a larger budget. For a smaller NGO, there are more cost effective options out there. Do your research. Review Source SK Shannon K. Director of Development Non-Profit Organization Management Used the software for: Less than 6 months ### "Auction Went Off With Ease!" August 27, 2019 5.0 Silent Auctions are always such a beast. GiveSmart gave us an easy and reliable way to get this handled. Pros This was our first year using GiveSmart software for our annual auction. We have always had issues with software, and this year everything went off without a hitch! We appreciate that there were no issues with silent auction check out. We look forward to using it again later this year! Cons The only con we have really experienced with using the software at our annual event is that it keeps our donors on their phones for the first half of the event. They are less engaged in person when they keep checking their phones. We will also adjust our programming timing to help with this next year. Review Source sG sharon G. executive director Civic & Social Organization Used the software for: 6-12 months ### "Recommend for Events" October 22, 2020 5.0 Overall we have had a very good experience and recommended to others for events. Pros Event management worked really well for us - both ticketing and auction. Automated receipts were great. Cons Overall the most frustrating thing was changing support person - not having a consistent reliable person when I started. It seems to have improved with my current customer support. Segmenting contacts for messaging could be better. Review Source BS Beth S. Director of Development Used the software for: 2+ years ### "Gesture is a very responsive and helpful company." October 31, 2017 5.0 Pros The ticketing and auction aspects of the software are easy to set up and change and it provides the guests at our events with a great experience. Cons Some of the reports are a little difficult to use and there should be a bit more flexibility when sponsorships are offered on line. Review Source GC Gail C. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Outstanding" August 28, 2017 5.0 Ease of registration, implementation, overall ease for our guests and check out was super easy! Pros The ease of loading images and descriptions. Customer support and training was excellent as was on-site, day of support. Cons Character limitations on certain fields. It would have been helpful to have a comment about the fact that no decimal points should be used when entering dollar amounts in FMV, opening bid, etc. Review Source Response from Momentive Software August 28, 2017 Thank you for the wonderful feedback! We will note the decimal comments and make sure we tell partners in the future. We look forward to working with The First Tee of Orange County again! GD Gianna D. Co founder Used the software for: 6-12 months ### "Great experience. But didn't like how everything went the day of " November 27, 2017 5.0 Pros How easy it is to use! I love that a lot of Organizations are using it so it's easy to understand when I'm going to other functions. Another feature would be that I could print all sheets for all the items . This is a huge help and time saver . It's also great to be able to call your manger at all times Cons Showing the value on all items or none . Wish you can pick and choose . I didn't like that the manger I spoke with wasn't at event . I feel like having someone you worked with should be at event not just anyone . Had a tough time with that. Review Source SF Shannon F. Associate Director of Development Non-Profit Organization Management Used the software for: 2+ years ### "Easy site to work with and very helpful emloyees. " November 1, 2017 5.0 Pros This software is very user friendly on both macs and pcs and on mobile phones. I have taught everyone from millennial to those who are 80+ use this software and they all comment on how wonderful and easy it is to use! Review Source DS Dave S. Area Director Non-Profit Organization Management Used the software for: 6-12 months ### "Worth the cost!" October 13, 2020 4.0 Well, we will be renewing our agreement the next time around! Pros Ease of use, which leads to more efficient check-in at events and greater volume and amount of donations Professional looking Cons Not sure if there is a fix but the time it takes to upload auction items might be reduced. It's not terrible, by any means, but if I have to pick something... Review Source MC Mike C. Vice President of Advancement Fund-Raising Used the software for: 6-12 months ### "FHTC Foundation" October 13, 2020 4.0 Pros More functionality, then other products. Cons Price is a little higher than we would like to spend for a small foundation. Switched from [MaestroAuction](https://www.capterra.com/p/128124/MaestroAuction/) More functionality Review Source LM Lauren M. Managing Director Non-Profit Organization Management Used the software for: 2+ years ### "Great nonprofit fundraising platform" October 19, 2020 5.0 Very pleased Pros I love that I can use this all all-in-one for an event. The best feature is the text-to-give as well as the live thermometer that you can use at an event to encourage people to help meet the goal! Cons I like the event page but I wish there was more options to customize and design the event site Review Source JB Jancy B. Development Associate Philanthropy Used the software for: Less than 6 months ### "GiveSmart Review" August 13, 2019 5.0 Pros Customer service! The team was very helpful in selecting the product that best fit our needs, and assisting us leading up to the event, during the event and follow up. Cons We ran into a couple small issues with the design of how the platform appeared to our users. For example, some of the options we selected on the back end were not reflecting on the display page. Reason for choosing GiveSmart We had used 501auctions previously and were happy with the services they offered so were likely to continue working the GiveSmart based on that, but we went with them ultimately because they were willing to work with our budget and the customer service was great. Review Source HM Heather M. Volunteer Development Manager Non-Profit Organization Management Used the software for: 1-2 years ### "So User Friendly" August 12, 2019 5.0 Givesmart is great to work with- especially the day of the event. Pros Every easy to use. Easy upload pictures from smart phone or computer Cons No cons that I can think of at this time. Review Source KB Kaitlin B. Director of Development Non-Profit Organization Management Used the software for: 2+ years ### "Have Used GiveSmart for Several Years & Highly Recommend" October 13, 2020 5.0 I love it and look forward to continuing my use for many more year. Pros The text notifications that you can send out to all users and the ability to check out every bidder with one click of a button. Cons I would love if we could have multiple tabs on the top of the main page website in stead of scrolling down on the main page. Review Source VR Verified Reviewer Digital Marketing Specialist Marketing and Advertising Used the software for: I used a free trial ### "Text-to-give" December 23, 2019 4.0 Great text-to-give feature. Quality customer service. Pros Keeps donors aware of upcoming events and ways to stay engaged with your brand. The text-to-give feature is super helpful. Cons Reporting feature could be stronger. Difficult to decipher and not as comprehensive as we would want. Review Source RN Ruben N. Director of Operations Non-Profit Organization Management Used the software for: 1-2 years ### "Site is to manage and get other user trained." November 7, 2017 5.0 With another year with this software we seen an increase in our silent auction bids. Pros The ability to send out notifications on silent auction readiness for bids. Dashboard is perfect when needing to know exact dollar amount raised. Cons Item sheets need some work on spacing and layout. No other real issues other than bid sheets. Once fixed there will be no cons. Review Source EL Ellie L. Development Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "Givesmart Review " August 12, 2019 5.0 Great! everyone i have worked with has been amazing! Pros GiveSmart takes a huge load off of me at every event. This program makes it so easy to check people in each time! Cons There is really no con! It was a little confusing at the beginning so I wish there was a little better tutorial for the administrative side. Review Source RM Rebecca M. Director of Special Events Non-Profit Organization Management Used the software for: 1-2 years ### "GiveSmart " August 13, 2019 3.0 Pros What I liked most about the software was that it is easy to navigate and use Cons batch uploads of donors are challenging and sometimes lag Review Source sS steve S. VP Events Events Services Used the software for: 2+ years ### "Easy to work with - gets all of the info the client wants" October 30, 2017 5.0 How much information it provides me and the client Pros It is efficient and provides many different pieces of information that is needed - easy to access and find the answers for the client Review Source HH Heather H. Event Manager Fund-Raising Used the software for: Less than 6 months ### "Fantastic produce and resource" August 20, 2019 5.0 In additional to the useful platform, the GiveSmart colleagues who provided guidance and direction throughout the planning process, and those who lent their on-site expertise at our event were invaluable. They were total pros! Pros GiveSmart was intuitive, even for someone like me who is a bit tech-challenged. Being able to quickly make changes and edit, in real time, without having to involve other team members was an enormous benefit - especially when dealing with sponsors and updating information. The support services were incredible, as well, and the GiveSmart team was well versed in their product, knowledgeable, and responsive. Cons Nothing! It was terrific and no concerns. Review Source AA Allison A. Marketing Manager Environmental Services Used the software for: 1-2 years ### "Easy event management platform " August 24, 2019 4.0 Pros It makes ticket sales and holding a silent auction a breeze! Cons The character limits on the event information area. Review Source Similar Products Featured