--- title: "YellowSchedule Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about YellowSchedule Software - reviews, pricing plans, popular comparisons to other Scheduling products and more." source_url: "https://www.capterra.com/p/130812/YellowSchedule/" page_type: "product" language: "en" --- # YellowSchedule Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) YellowSchedule ## What is YellowSchedule? Plan and run clinics with smart scheduling, automated reminders, digital intake, structured notes and telehealth in one secure platform. Manage waitlists with prioritisation rules, assign mobile staff by postcode radius, and reduce DNAs with two-way messaging. Get live dashboards and exportable reports. SSO, roles and audit trails support governance at scale. APIs and webhooks connect Yellow Schedule to your stack. Designed to support HIPAA-aligned workflows. ## What is YellowSchedule used for? [Scheduling](https://www.capterra.com/scheduling-software/)[Patient Scheduling](https://www.capterra.com/patient-scheduling-software/)[Mental Health](https://www.capterra.com/mental-health-software/) Top alternative Featured Overall rating Based on 82 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for YellowSchedule?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.yellowschedule.com&name=YellowSchedule) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### YellowSchedule 4.7 (82) VS. [4.7 (3,649)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price Contact vendor Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (82) Ease Of Use 4.6 (260) Value For Money 4.6 (30) Value For Money 4.6 (196) Customer Service 4.7 (78) Customer Service 4.6 (225) ## YellowSchedule alternatives [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.8 (534)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (969)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [TimeTap](https://www.capterra.com/p/139709/TimeTap/) [4.5 (260)](https://www.capterra.com/p/139709/TimeTap/reviews/) Starting price $28.45 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/139709/TimeTap/) ## FAQs about YellowSchedule Overview ### What problems does YellowSchedule solve? YellowSchedule solves missed appointments, phone-tag, double booking, and scattered scheduling by letting clients self-book online, sending automated text and email reminders, and centralizing cancellations, confirmations, and attendance tracking. Therapists, private practices, multi-staff clinics, and service teams benefit most from reduced no-shows, fewer manual follow-ups, and clearer calendar visibility. Answer based on 53 reviews Overview ### Which roles and teams benefit most from YellowSchedule? YellowSchedule is most used by mental health practitioners, private practice owners, and clinic administrators who need structured appointment scheduling and client coordination. Therapists, counselors, and psychologists rely on it to manage calendars and sessions, while office managers, directors, and executives use it to streamline operations, staff scheduling, and practice oversight. Answer based on 71 reviews Overview ### What company size and specific industries is YellowSchedule built for? YellowSchedule is designed for healthcare and support organizations, including hospitals, clinics, student disability and support services, multidisciplinary teams, community and home care providers, and multi-site care organizations. It fits teams that manage appointments, coordination, and care delivery across single locations or larger networks. Features and Usability ### What are the key features of YellowSchedule? YellowSchedule includes core scheduling features such as online booking, appointment scheduling, calendar sync, and automated email and SMS reminders with confirmation and cancellation tracking. Differentiating features include website integration for self-scheduling, two-way client messaging, payment processing, and reporting tools that help track no-shows, cancellations, and appointment activity. Answer based on 53 reviews Overview ### Is YellowSchedule a good fit for appointment scheduling? YellowSchedule works well for appointment scheduling, client self-booking, reminders, and basic attendance tracking across private practices and service businesses. Solo practitioners and small teams like the easy setup and responsive support, while some users want clearer billing details, more customizable appointment statuses, broader browser consistency, and added cancellation controls. Answer based on 16 reviews Integrations ### Which third-party tools and platforms does YellowSchedule integrate with? YellowSchedule integrates with 6 third-party platforms: Google Calendar for scheduling, Stripe for payments, and Drupal, Joomla, WordPress, and Meta for Business for website and publishing connections. Answer based on 9 reviews Getting Started and Support ### What training and onboarding options does YellowSchedule offer? YellowSchedule provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for setup, feature review, and ongoing learning. Getting Started and Support ### What customer support options does YellowSchedule offer, and how do users rate the experience? YellowSchedule offers email/help desk, FAQ/forum, a knowledge base, and chat. Users generally describe support as responsive, helpful, and open to feedback, with some saying requests led to product changes. A few report delays of a day or two, time-zone-related waits, and relying mainly on email for assistance. Answer based on 15 reviews Features and Usability ### How well does YellowSchedule handle appointment reminders? YellowSchedule handles appointment reminders well with email and SMS alerts, confirmation tracking, and reply options that help reduce missed visits. Private practices, counseling centers, and small service teams value the flexible reminder settings, though some users want smarter stop-after-confirm logic, more template control, and fewer occasional delivery or sync issues. Answer based on 27 reviews ## Features AI summary Based on 16,719 Scheduling reviews Capterra data shows that buyers of scheduling software rank the following features as their top priorities: - **Real-time Scheduling** (**52%** of reviewers rated this feature as critical) - **Booking Management** (**56%**) - **Calendar Management** (**53%**) YellowSchedule supports all three of the features reviewers value most: **Real-time Scheduling**, **Booking Management**, and **Calendar Management**. Together, these capabilities help businesses coordinate appointments as availability changes, keep bookings organized, and maintain accurate calendars, allowing teams to reduce scheduling conflicts and manage daily operations more efficiently. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Availability Management Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Billing & Invoicing Create, manage, and send invoices or bills to customers YellowSchedule 62 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Cancellation Management: Allow customers to cancel their subscription remotely. - Cancellation Tracking: Track cancellations of policies, accounts, orders, appointments, etc. - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Commenting/Notes: Leave comments and notes on documents for others to view - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Reminders: Reminders sent via email - EMR/EHR: Create and securely store digital patient records - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - For Group Therapy: For mental health professionals providing therapy to multiple patients at the same time - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Live Chat: Ability to chat online in real time - Medical Billing: Manage billing and payments for a healthcare provider - Multi-Physician: Supports practices with multiple healthcare professionals - Multiple Appointment Types: The ability to choose between different appointments in a selection. - No-Show Tracking: Track and monitor patient no-show rates - Online Payments: Accept and process online payment transactions - Online Scheduling: Track and organize online shifts - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Intake: Patients can register for appointments in advance online - Patient Questionnaires: Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Physician Management: Track and organize physician schedules and pertinent information - Pre-Appointment Screening: Questionnaire for clients to answer prior to attending appointments. - Real-Time Reporting: Active reporting of data and metrics - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Room Scheduling: Reserving a room for meeting in an office or co-working space - Scheduling: Plan availability and assign specific time slots for tasks and resources - SMS Messaging: Send messages via SMS - Teletherapy: Provide online therapy to patients/clients through secure video sessions - Therapy Notes: Tools to help therapists document, record, and recall patient encounters - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Virtual Meetings: Connect in virtual environment through the internet with webcams/microphones by computer/phones/tablets. - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (37) 4.4 Based on 37 reviews ## Pricing Value for money 4.6 (30) [View pricing plan details](https://www.capterra.com/p/130812/YellowSchedule/pricing/) Bespoke Contact Vendor for Pricing It includes: - Any Team Size - COVID Contact Tracing Options - COVID Screening Options - Custom Development Options - Dedicated SMS Options - Enterprise Level User Admin - Fully Tailorable Plans - Hospital Visiting Solutions - Integration Solutions - Nursing Home Visiting Solutions - Patient Barcode Access - Priority Support - Single Sign-On (SSO) Options - Single Tenancy Options - User Zip Code Search Value for money 4.6 (30) 4.6 Based on 30 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Joomla](https://www.capterra.com/p/161648/Joomla/)[ Drupal](https://www.capterra.com/p/119594/Drupal/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (78) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (78) 4.7 Based on 78 reviews ## User reviews Overall rating 4.7 Based on 82 reviews Filter by rating 5(56) 4(24) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent MU Metin U. Digital Workforce Services Director Information Technology and Services ### "Precise scheduling management platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2022 Pros YellowSchedule reduces the entire appointment scheduling process to straightforward levels. Cons User interface of YellowSchedule could be developed in a more user-friendly way. Switched from [BookSteam](https://www.capterra.com/p/133845/BookSteam/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LS Lexie S. Therapist Mental Health Care ### "Easy to Use Scheduling Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2020 I would describe my overall experience with YellowSchedule as pleasant and stress-free. Pros What I liked most about YellowScheduler is the ease of scheduling, organizing and changing appointments. Cons The one feature I do not care for is the pop-up screen for telehealth sessions. But this is a minor preference I do not mind. Switched from [MDsuite EHR](https://www.capterra.com/p/145150/MDsuite-EHR/) Administration of my company made the software switch . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ML Melissa L. Office Manager Mental Health Care ### "YellowSchedule helps our small business" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 September 12, 2019 Pros I (and our clients) love that the program sends automatic reminders! We used to write each reminder by hand, so this program has saved us so much time! Also appreciate that the program itself is user-friendly, especially for some of our staff who aren't very tech-savvy! Cons When initially setting up the program, I didn't like that we couldn't create a universal template for reminders, but instead had to go into each user and adjust their templates. Sometimes adjusting a reoccurring appointment changes appointments that occurred in the past, which can be frustrating. Sometimes when adding appointments, the calendar fails to notify us of conflicts as well. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JB John B. CEO Mental Health Care ### "Basic yet elegant client scheduling program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 12, 2019 Pros The program is very easy to set up and use. It simply does what it is advertised to do. Cons Relatively few features however this is not necessarily a flaw because most of the functional features that are needed on a daily basis are present Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) Very steep learning curve, numerous options and features many of which were not appropriate or useful for our company Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SM Sara M. Personal Assistant Religious Institutions ### "Good, with some downsides" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 September 12, 2019 Pros It offers appointment confirmation, not just reminders Cons The app is very unstable, one of our users cannot get it to work at all. Functionality on the app is not good. Reasons for choosing YellowSchedule Offered appt confirmation text and email Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CH Carmen H. Therapist Mental Health Care ### "Yellow Schedule review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2019 n/a Pros I like the ease of use of the software. I also like the low cost of the software. Cons I actually like most everything about the software but If I had to choose something I would say that I wish I could add more contacts for the price. Reasons for choosing YellowSchedule n/a Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KF Kate F. psychologist Mental Health Care ### "Great way for me to set up my reminders for clients! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 6, 2019 Very positive. My only complaint: Its got a silly name! Pros I use this software primarily to remind my clients of their appointments and to let me know if they can attend their session. It works well and efficiently. I have no complaints! Cons Of the few complaints I have had, I have contacted the Yellow Schedule team and they have responded quickly. I get my answer/resolution and I am on my way! Switched from [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) Cost and the fact that I could text (remind) 2 people at the same time of the same appointment. Reasons for choosing YellowSchedule Mainly because of cost. I do not charge my clients for their reminder, so I wanted to find the best price. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SA Suzanne A. Admin Asst Mental Health Care ### "YellowSchedule Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 6, 2019 I like the program a lot and I would recommend it to others Pros Texting feature Love, love, love the waiting list Ability to be in several schedules at once Colors Support/open to suggestions Cons There should be a cut and paste feature, much quicker than the duplicate feature. When you go to set up an appointment near the bottom of the computer screen, the box that opens up should be close to where you are typing. There is a long delay when you click on "Save". Sometimes it is so long that I click it twice to make sure it is saving. When selecting a contact, it should automatically go to the "Filter" line. Switched from [OnTime 360](https://www.capterra.com/p/97252/OnTime-360/) We wanted a texting feature Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JS Jennifer S. LPC PhD Mental Health Care ### "Easy to navigate and decreases no-shows" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 6, 2019 Pros This software decreases my no-shows and structures my days in the office. Cons Sometimes, the texts do not go out and it doesn’t let me know the names of who is confirming etc. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AH Andrea H. Psychiatric Nurse Practitioner, CEO Mental Health Care ### "Yellow Schedule" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 6, 2019 Pros 1\. Affordable 2. Great customer service - I've always gotten a very quick resolve and response back 3. Nice app for phone, nice to be able to text from it as well 4. Taking payments is great 5. Reminders work - patients love it 6. Awesome integration with website Cons 1\. Mostly aesthetic - could look a bit nicer, less clunky 2. Sometimes the dates on the phone app do not line up with a client's actual last appointment 3. On the phone app, you can only see your personal schedule, you cannot see another employees (needed as a boss) 4. When someone cancels, it still sends out a reminder to them about the appointment, so they will press cancel again. Once they cancel, I think they should not get any more reminders. It can be confusing. 5. Wish you also accepted other payment methods beyond Stripe - sometimes it just doesn't accept certain cards, so I have to use a separate paypal account. 6. HSA cards and some random credit cards don't seem to be accepted Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Price and customer care. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/130812/YellowSchedule/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.