# YellowSchedule Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about YellowSchedule Software - reviews, pricing plans, popular comparisons to other Scheduling products and more.

Source: https://www.capterra.com/p/130812/YellowSchedule

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# 

 YellowSchedule Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

YellowSchedule

## What is YellowSchedule?

Plan and run clinics with smart scheduling, automated reminders, digital intake, structured notes and telehealth in one secure platform. Manage waitlists with prioritisation rules, assign mobile staff by postcode radius, and reduce DNAs with two-way messaging. Get live dashboards and exportable reports. SSO, roles and audit trails support governance at scale. APIs and webhooks connect Yellow Schedule to your stack. Designed to support HIPAA-aligned workflows.

## What is YellowSchedule used for?

[Scheduling](https://www.capterra.com/scheduling-software/)[Patient Scheduling](https://www.capterra.com/patient-scheduling-software/)[Mental Health](https://www.capterra.com/mental-health-software/)

Top alternative

Featured

Overall rating

Based on 82 user reviews

Reviews sentiment

Positive

98%

Neutral

2%

Negative

0%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for YellowSchedule?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.yellowschedule.com&name=YellowSchedule)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### YellowSchedule

4.7 (82)

VS.

[4.5 (260)](https://www.capterra.com/p/139709/TimeTap/reviews/)

Starting Price

Contact vendor

Starting Price

$28.45

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (82)

Ease Of Use

4.3 (5,694)

Value For Money

4.6 (30)

Value For Money

4.4 (4,473)

Customer Service

4.7 (78)

Customer Service

4.6 (4,264)

## YellowSchedule alternatives

[4.7 (3,631)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (2,826)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (503)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (960)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

API

Application programming interface that allows for integration with other systems/databases

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Availability Management

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Billing & Invoicing

Create, manage, and send invoices or bills to customers

YellowSchedule 62 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Synchronize with other calendars to view mutual availability and schedules

Notifications/alerts for upcoming events or tasks

Allow customers to cancel their subscription remotely.

Track cancellations of policies, accounts, orders, appointments, etc.

Track the status of assets and whether they're checked in or out

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Leave comments and notes on documents for others to view

Automated reminders and confirmations for booked appointments and events via text or email

Accept and process credit card transactions

Access previous interactions or concerns to maintain customer relationships

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Electronically collect payments for goods or services

Digitally sign online documents

Reminders sent via email

Create and securely store digital patient records

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

For mental health professionals providing therapy to multiple patients at the same time

Automatically find mutually available meeting time slots across multiple calendars

Compliant with HIPAA, which sets standards for sensitive patient data protection

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Ability to chat online in real time

Manage billing and payments for a healthcare provider

Supports practices with multiple healthcare professionals

The ability to choose between different appointments in a selection.

Track and monitor patient no-show rates

Accept and process online payment transactions

Track and organize online shifts

Allow communication between the company and patients via messages, SMS, emails, phone, and more

Patients can register for appointments in advance online

Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Track and organize physician schedules and pertinent information

Questionnaire for clients to answer prior to attending appointments.

Active reporting of data and metrics

Schedule repeating appointments based on a duration of time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Reserving a room for meeting in an office or co-working space

Plan availability and assign specific time slots for tasks and resources

Send messages via SMS

Provide online therapy to patients/clients through secure video sessions

Tools to help therapists document, record, and recall patient encounters

Set up connections to third-party platforms to improve business processes

Create treatment plans that document interventions and outcomes to track patient progress

Connect in virtual environment through the internet with webcams/microphones by computer/phones/tablets.

Record, update and manage waiting lists

Seamlessly integrates with 3rd party websites

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (37)

4.4

Based on 37 reviews

## Pricing

Value for money

4.6 (30)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

[View all Pricing Plans](https://www.capterra.com/p/130812/YellowSchedule/pricing/)

Value for money

4.6 (30)

4.6

Based on 30 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

Joomla](https://www.capterra.com/p/161648/Joomla/)[

Drupal](https://www.capterra.com/p/119594/Drupal/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (78)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (78)

4.7

Based on 78 reviews

## User reviews

Overall rating

4.7

Based on 82 reviews

Filter by rating

5(56)

4(24)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MU

Metin U.

Digital Workforce Services Director

Information Technology and Services

### "Precise scheduling management platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 20, 2022

Pros

YellowSchedule reduces the entire appointment scheduling process to straightforward levels.

Cons

User interface of YellowSchedule could be developed in a more user-friendly way.

Switched from

[BookSteam](https://www.capterra.com/p/133845/BookSteam/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LS

Lexie S.

Therapist

Mental Health Care

### "Easy to Use Scheduling Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 13, 2020

I would describe my overall experience with YellowSchedule as pleasant and stress-free.

Pros

What I liked most about YellowScheduler is the ease of scheduling, organizing and changing appointments.

Cons

The one feature I do not care for is the pop-up screen for telehealth sessions. But this is a minor preference I do not mind.

Switched from

[MDsuite EHR](https://www.capterra.com/p/145150/MDsuite-EHR/)

Administration of my company made the software switch .

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ML

Melissa L.

Office Manager

Mental Health Care

### "YellowSchedule helps our small business"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

September 12, 2019

Pros

I (and our clients) love that the program sends automatic reminders! We used to write each reminder by hand, so this program has saved us so much time! Also appreciate that the program itself is user-friendly, especially for some of our staff who aren't very tech-savvy!

Cons

When initially setting up the program, I didn't like that we couldn't create a universal template for reminders, but instead had to go into each user and adjust their templates. Sometimes adjusting a reoccurring appointment changes appointments that occurred in the past, which can be frustrating. Sometimes when adding appointments, the calendar fails to notify us of conflicts as well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

John B.

CEO

Mental Health Care

### "Basic yet elegant client scheduling program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 12, 2019

Pros

The program is very easy to set up and use. It simply does what it is advertised to do.

Cons

Relatively few features however this is not necessarily a flaw because most of the functional features that are needed on a daily basis are present

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

Very steep learning curve, numerous options and features many of which were not appropriate or useful for our company

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Sara M.

Personal Assistant

Religious Institutions

### "Good, with some downsides"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

September 12, 2019

Pros

It offers appointment confirmation, not just reminders

Cons

The app is very unstable, one of our users cannot get it to work at all. Functionality on the app is not good.

Reasons for choosing YellowSchedule

Offered appt confirmation text and email

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CH

Carmen H.

Therapist

Mental Health Care

### "Yellow Schedule review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 9, 2019

n/a

Pros

I like the ease of use of the software. I also like the low cost of the software.

Cons

I actually like most everything about the software but If I had to choose something I would say that I wish I could add more contacts for the price.

Reasons for choosing YellowSchedule

n/a

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KF

Kate F.

psychologist

Mental Health Care

### "Great way for me to set up my reminders for clients! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 6, 2019

Very positive. My only complaint: Its got a silly name!

Pros

I use this software primarily to remind my clients of their appointments and to let me know if they can attend their session. It works well and efficiently. I have no complaints!

Cons

Of the few complaints I have had, I have contacted the Yellow Schedule team and they have responded quickly. I get my answer/resolution and I am on my way!

Switched from

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)

Cost and the fact that I could text (remind) 2 people at the same time of the same appointment.

Reasons for choosing YellowSchedule

Mainly because of cost. I do not charge my clients for their reminder, so I wanted to find the best price.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SA

Suzanne A.

Admin Asst

Mental Health Care

### "YellowSchedule Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 6, 2019

I like the program a lot and I would recommend it to others

Pros

Texting feature Love, love, love the waiting list Ability to be in several schedules at once Colors Support/open to suggestions

Cons

There should be a cut and paste feature, much quicker than the duplicate feature. When you go to set up an appointment near the bottom of the computer screen, the box that opens up should be close to where you are typing. There is a long delay when you click on "Save". Sometimes it is so long that I click it twice to make sure it is saving. When selecting a contact, it should automatically go to the "Filter" line.

Switched from

[OnTime 360](https://www.capterra.com/p/97252/OnTime-360/)

We wanted a texting feature

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Jennifer S.

LPC PhD

Mental Health Care

### "Easy to navigate and decreases no-shows"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 6, 2019

Pros

This software decreases my no-shows and structures my days in the office.

Cons

Sometimes, the texts do not go out and it doesn’t let me know the names of who is confirming etc.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AH

Andrea H.

Psychiatric Nurse Practitioner, CEO

Mental Health Care

### "Yellow Schedule"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 6, 2019

Pros

1\. Affordable 2. Great customer service - I've always gotten a very quick resolve and response back 3. Nice app for phone, nice to be able to text from it as well 4. Taking payments is great 5. Reminders work - patients love it 6. Awesome integration with website

Cons

1\. Mostly aesthetic - could look a bit nicer, less clunky 2. Sometimes the dates on the phone app do not line up with a client's actual last appointment 3. On the phone app, you can only see your personal schedule, you cannot see another employees (needed as a boss) 4. When someone cancels, it still sends out a reminder to them about the appointment, so they will press cancel again. Once they cancel, I think they should not get any more reminders. It can be confusing. 5. Wish you also accepted other payment methods beyond Stripe - sometimes it just doesn't accept certain cards, so I have to use a separate paypal account. 6. HSA cards and some random credit cards don't seem to be accepted

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Price and customer care.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/130812/YellowSchedule/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)