# Page 3 | YellowSchedule Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is YellowSchedule the right Scheduling solution for you? Explore 82 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130812/YellowSchedule/reviews --- YellowSchedule 4.7 (82) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of YellowSchedule ## Showing most helpful reviews Showing 51-75 of 82 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TS Tim S. Training Coordinator Used the software for: ### "Essential, invaluable tool for booking, reminding and communicating with clients." September 17, 2014 5.0 YS has been invaluable to us, as we have multiple staff seeing multiple clients, both on site and online. ALL reminders for clients are handled by YS, and these are multilayered - multiple SMS and Emails can be sent, at different time periods. Clients can book themselves into appointments, 24/7, using the online booking system which is part and parcel of YS. We have pushed the boundaries of the service, and now use it to - almost exclusively - to communicate by SMS with clients. Instead of merely a booking and reminder system, it is our centralised administration system for client bookings. Staff can see their appointments, and receive notification when appointments are booked, but also Management can also see all this information at a glance, and easily investigate communications between staff and clients - very effective for any complaint or query! Before YS, our 'did not attend' rate was sometimes over 50%, and now it is less than 10%. Enough said. Review Source KL Kari L. Psychologist Mental Health Care Used the software for: Less than 6 months ### "Very convenient business tool" January 30, 2017 5.0 I used YellowSchedule in route to a more integrated EHR system for my private psychology practice. It was perfect for entering the world of online scheduling and email and text reminders, and it fully supported my efforts to begin a paperless practice. Very simple once acquainted with the system, VERY affordable, and would recommend to anyone who needs the ability to have a visual schedule and the capacity for clients/customers to self-schedule. I often recommend this service to folks who are not yet ready for a full EHR but desire online scheduling capacities. Pros Simple interface Affordable Text and email reminders Text reminders provide 2-way communication (don't remember about email) Confirmation options Cons Difficult to set-up and manipulate recurring appointments Review Source Response from YellowSchedule February 14, 2017 Hi Kari, Thanks for taking the time to share your positive feedback on YellowSchedule with other users, we really appreciate it! We've responded to user feedback that setting up recurring appointments was more complex than it should be and we've completely updated this feature. This now supports a much wider variety of repeating appointments. Best, Martina GW Gloria W. Licensed Psychologist Used the software for: ### "This software makes my life a whole lot easier....." February 6, 2016 5.0 I am a psychologist and have been using Yellow Schedule to confirm appointments with my clients for a long time. Not only is it very convenient for me....my clients tell me regularly how much they love it. In fact, many say: "You don't need to give me an appointment card because I will get those confirmation notices." Once you put the client in the list of contacts, you just select their appointment time, put their name in the time slot and they automatically get an emai (2 days in advance) and a text (the day before the appointment). You then get a notice in your email that tells you whether they have confirmed or cancelled. If they cancel, you can choose a reply message that tells them their appointment has been cancelled and to call and re-schedule. It's EXTREMELY convenient and efficient. Review Source DCS Dr. Carol S. therapist/owner of company Mental Health Care Used the software for: Less than 6 months ### "Highly recommended for therapists" November 17, 2016 5.0 I have searched for years for a scheduling program like this and am thrilled with YellowSchedule. My clients are giving it all positive feedback. The staff at YellowSchedule has been responsive, patient and helpful. I am very low-tech and needed their patience. Special thanks to Craig for making the transition so easy. I fully recommend this site to other therapists who want to spend time treating clients, not scheduling, rescheduling and confirming/reminding those clients about appointment times. It's been all positive. Pros Ease Cons Nothing so far Review Source DR Dan R. Owner/Counselor Used the software for: ### "almost missed this" February 6, 2016 5.0 When I was first introduced to this product I didn't think much of it. So I didn't use it and was going to let it lapse. Fortunately I received a call from someone with Yellow Schedule and they convinced me to give it a try. I am so happy that they did. I have been using it for a couple of years now and can not imagine not having it. My clients appreciate the reminders and the fact that they can communicate with me concerning their appointment or other matters back through the service. As a one person operation it is difficult to schedule, do call backs, reminders, and followup as well as see clients. Yellow schedule does all that for me. It has really helped my business grow. I could not recommend it more highly Review Source JK John K. MD Health, Wellness and Fitness Used the software for: Less than 6 months ### "excellent!!! five stars (i would give more)" November 17, 2016 5.0 excellent product... just be aware! make sure your google calendar setting is set private so that ppl can't just invite you and those event show up without permission... it can broadcast the invitation as appointment and contact all the invitees if the invitation is not private... only issue I had... Martina and Michael were SUPER-helpful in determining what happened and how to prevent it... John Pros excellent!!! Cons one glitch... described... Review Source LN Lotes N. Psychotherapist Used the software for: ### "Clients love the convenience! " February 6, 2016 4.0 YellowSchedule has allowed my clients to schedule their appointments at their covenience. The email or text appointment reminders is the biggest hit per my clients reports. For the most part YellowScheduler has been a tremendous help to my practice. Although, I will share that I have had a few mishaps where a couple of clients scheduled an appointment but I did not receive the notification nor was it showing on YellowSchedule, however the clients sent me their confirmation emails. Additionally, I have had instances where the reminders did not go out. My clients have become accustomed to this service and it creates an issue when they do not receive the reminders. Review Source LM Lois M. Licensed Professional Counselor Used the software for: ### "Very useful" May 19, 2016 4.0 Pros: I like that my clients can schedule online at their convenience. Many of my clients have hectic schedules and can't do a regular time slot, so this helps them see at a glance what is available with out having to call or email me to get available times. I also like that you can set it up to text or email a reminder. This is a nice feature to get a confirmation from a client. Cons: I wish you could click right on the date to make changes to MY schedule, rather than having to go to a separate page and adding those. And most of all, I'd like to be able to just type a name into the date/time I want, rather than having to go through a pop up list of names. Review Source LB Leah B. Used the software for: ### "Has made such a difference" September 17, 2014 5.0 The system itself is so easy to use, works on my ipad and phone as well as computer. I can easily book appointments for people, and it's easy for them to let me know if they are coming - or more importantly if they are not! I am much better able to plan my day, and anticipate diary changes. Clients often tell me how useful the reminder service is for them too. I have found the company really easy to deal with, I have suggested changes before through the feedback system, and not only have I had a personal response, but the changes have been implemented too! I would highly recommend giving it a go. Review Source MK Maria K. Used the software for: ### "Overall great." February 10, 2016 4.0 I like how it syncs to my other calendars, sends out appointment reminders, allows people to confirm or cancel appointments. Overall, I'm very happy. The couple of problems I've had are around putting the calendar into my webpage to allow people to schedule themselves. I don't know if this is a problem on the end of my webpage (my web designers insist it isn't) or if it's an issue for yellowschedule. The other problem is about the calendar fitting onto my screen. It cuts off half the pop-up so I can't make adjustments. I can do it if I access it from my phone, so it's a minor inconvenience. Review Source SP Scott P. Licensed Professional Counselor Used the software for: ### "My little personal assistant" February 8, 2016 4.0 Pro: Provides email and text notifications with easy response instructions Syncs with my Google Calendar Con: It doesn't update my calendar when a client cancels. I've only seen it happen a couple of times. If I cancel a client, it doesn't update on Google calendar either. All-in-all it's a decent reminder service and it has helped me greatly in reducing no-shows. Review Source Response from YellowSchedule February 9, 2016 Thanks for your valuable feedback. We are currently working on updating google calendar when there's a client cancellation and hope to have the update released soon. CK Cynthia K. facility director Used the software for: ### "Dashboard" February 7, 2016 5.0 As a facility director, I am interested in tracking, cancellations, no shows and confirmations as a way to collect data on our facility. Yellow Schedule provides that information at a glance and gives a workable information to help us formulate traffic to our center. Based on data, we can make decisions concerning how to best encourage patient compliance for appointments. Using Dashboard is easy and provided quality assessment tools. Review Source KP Kristy P. Used the software for: ### "Extremely Helpful and Useful..." February 10, 2016 4.0 This program is so helpful and useful to have. Being able to set up appointments and set up an automated text or email reminder that helps to decrease no shows. I do wish that the program was more user friendly. I still have not figured out how to use it on my mobile phone. In addition, I find it difficult to keep track of clients and search them. Overall, I am grateful to have yellowschedule and will continue to use it. Review Source RB Richard B. Psychotherapist Used the software for: ### "Just what I was looking for!" April 20, 2016 5.0 As a psychotherapist, I need to book and re-book patients and adjust schedules with them and vice=versa. I tried two others that came close, but Yellow Schedule turned out to be just the ticket. I encountered a problem on my end and got in touch with their tech support, received a quick response, and even a telephone chat scheduled to fit my time availability. The tech support alone is worth recommending this product. Review Source LC Lisa C. administrative assistant Used the software for: ### "THANKS YELLOW SCHEDULE" February 4, 2016 4.0 I was new to yellow schedule when I took my position in a very busy counseling center. It was very easy to learn. I love the fact that there is a default reminder setting for emailing clients, I don't have to remember to set that up! It's convenient for clients to confirm or cancel their appointments without a phone call. If there were ever an issue is was minor and customer service was quick to respond. Review Source RF Robert F. Lic. Psychotherapist Used the software for: ### "This product really cuts down on "no shows"" February 5, 2016 4.0 I've been using this product for over a year and it really helps cut down on "no shows". Pros: Fairly easy to use Quick and simple Cons: Cost of texts sent out really adds up App for phone has a really slow response rate You can click on an appointment numerous times and it just doesn't respond with the details of the client. They're in Ireland...I only can get a rep by e-mail thus far. Review Source CR Cathy R. Owner/Therapist Used the software for: ### "Feedback" September 16, 2014 5.0 I rely on YS to keep my clients updated on their appointments. The drama and stress with double bookings and no-shows has been eliminated since I started using YS. I can just focus on providing care to my clients. They often comment that they no longer have to worry about missing their appointments. And, if there is a problem, I know that it will be resolved quickly and accurately. Review Source KC Kevin C. Owner/Therapist Used the software for: ### "Yellow Schedule is a really good program" February 5, 2016 4.0 Yellow Schedule has been great for private practice. It has helped in almost eliminating no show appointments. I would recommend Yellow Schedue to anyone in private practice. I have not tried the APP yet but recently downloaded it to my phone and Ipad. The only negative was I had to switch to Google because it works better in Google Chrome than explorer but no real big deal. Review Source MD Mushrush D. Office Manager Used the software for: ### "New to scheduling....EASY !" February 8, 2016 4.0 Minimal issues since using it. If there was an issue Customer Service helped quickly. Most issues were due to the browser we were using and have since resolved themselves. Overall, great way to schedule, send reminders and confirm appts. without having to actually call the clients. Review Source CP Cyndi P. Licensed Marriage & Family Therapist/ Owner Used the software for: ### "Great way to streamline appointment bookings" February 5, 2016 5.0 I cannot imagine not using Yellow Schedule for my patient appointment scheduling. Gone are the days of telephone-tag, with eager people wanting appointments, but having to wait for a return call to schedule. People now have the ability to book 24/7 at their convenience. Review Source MS Melissa S. Used the software for: ### "Awesome!" September 15, 2014 5.0 it is easy to use, price is good (mine is included with my website so all i have to pay for is the messages sent), many of the clients like the text messages and email reminders. I dont really have anything to complain about!! it makes scheduling easy!! Review Source JT Jenai T. Psychotherapist Used the software for: ### "I like the use of the text message reminders! That is very helpful. " July 2, 2015 4.0 I like that you can have 2 types of reminders. However, it would be nice that if after confirmed with the e-mail reminder, that the system didn't send the text message as well. Once they have confirmed, there should be no more additional reminders. Review Source CH Cathy H. Used the software for: ### "Great time-saver! Clients love it!! Easy to use!" February 6, 2016 5.0 This has saved me hours of time per week and has allowed me more time to do more important aspects of my job! Most of my clients have positive comments about the program and like how they can put their appointments into their schedules. Review Source JS Jill S. Marriage and Fmily Therapist intern Used the software for: ### "Excellent service it keeps my cancellations to a minimum." February 6, 2016 5.0 I love the ease of scheduling with this program. It allows me to keep in contact with my clients and the reminders have cut my cancellations down no allow me to fill the slots when someone can't make their appointment. Review Source BS Brooke S. Used the software for: ### "This calendar has been great! " February 10, 2016 5.0 This calendar has been easy for clients to be able to schedule their appointments though my website. And, I love that it sends out a reminder email; which has eliminated last minute cancellations and reschedules. Review Source Similar Products Featured