# Suite 4 Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Suite 4 Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more. Source: https://www.capterra.com/p/130824/Ericsoft-Suite4 --- # Suite 4 Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Suite 4 ## What is Suite 4? All in one Hotel Property Management Software solutions. Manage all your hotel departments, restaurant activities and all related outlets using a single graphic interface. Developed according to fundamental revenue management principles, is recognized by major Italian and international consultants as the ideal tool for dynamic rate management. ## What is Suite 4 used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €0.01 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Suite 4?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ericsoft.com/en-us/&name=Suite 4) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Suite 4 4.0 (2) VS. [4.3 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting Price €0.01 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (2) Ease Of Use 4.3 (339) Value For Money 3.0 (2) Value For Money 4.1 (323) Customer Service 3.5 (2) Customer Service 4.1 (332) ## Suite 4 alternatives [4.6 (89)](https://www.capterra.com/p/176517/Campspot/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.5 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.8 (428)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (217)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. CRM 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Front Desk Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Check guests in and out, issue key cards, schedule wake up calls, or other requests GDS/OTA Integration 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Global distribution system used by online travel agencies to track availability and manage reservations Guest Experience Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Capture guest experience at a granular level and utilize data to deliver tailored services Housekeeping Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Online Booking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Suite 4 22 features Accounting functionality within the system, not requiring integration with third-party tools Manage catering operations/processes Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Track employee schedules, availability, and performance across projects and tasks Long term accommodation for guests Designed for vacation rentals Check guests in and out, issue key cards, schedule wake up calls, or other requests Global distribution system used by online travel agencies to track availability and manage reservations Capture guest experience at a granular level and utilize data to deliver tailored services Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Manage, maintain and track the performance of assets and equipment Automate workflows and trigger campaigns based on customer actions More than one location Book meetings and appointments through a website or digital platform Accept and process customer payments for products or services using hardware and software Track/optimize rates in relation to usage Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Monitor sales and make necessary adjustment in order to increase demand and revenue Track and monitor reviews of products or services One location Manage operations/processes associated with spas and other hotel activities Get Advice We can help you find the software with the features you need. Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 3.0 (2) Free Trial Basic €0.01 Value for money 3.0 (2) 3.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (2) 3.5 Based on 2 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating 5(1) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent ML Meggie l B. Recruiter Staffing and Recruiting ### "Benisismo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 28, 2022 Mi ha permesso di gestire 16 camere di hotel. Il prodotto è super intuitivo, avere a disposizione le informazioni di ogni camera permette di gestire in maniera ottimale i clienti Pros Il prodotto è facile da usare,mi piace sopratutto l'emissione e la personalizzazione della fattura, è abbastanza intuitivo e funzionale. Cons Non mi piace la possibilità di non cambiare il.nome una volta che il cliente fa il check in nella propria camera. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PC Peter C. Managing Director Hospitality ### "If you are a natural Italian Speaker" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 August 31, 2020 I'm sure the product is great if you are Italian, other than that it's difficult to get your head around and not easy to use. Overall there are a lot better packages available for less money, that are easier to use and a lot less hassle Pros It does everthing that one would expect from a PMS system for any size hotel Cons It's naturally written in Italian and translated into other languages, the problem is that many of the help screens and error messages still display in Italian. Even when in English, the translation uses deep words that are diifucult to understand for someone not skilled in this type of software. Help desk used to be OK but since Zucchetti group took over, its deteriorated. There are several webinars available, however they are just not enough and dont give enough information. Other training is very limited, and you reply on "Anydesk" for a fix to a problem, which can be frequent Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)