--- title: "Suite 4 Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Suite 4 Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more." source_url: "https://www.capterra.com/p/130824/Ericsoft-Suite4/" page_type: "product" language: "en" --- # Suite 4 Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Suite 4 ## What is Suite 4? All in one Hotel Property Management Software solutions. Manage all your hotel departments, restaurant activities and all related outlets using a single graphic interface. Developed according to fundamental revenue management principles, is recognized by major Italian and international consultants as the ideal tool for dynamic rate management. ## What is Suite 4 used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Vacation Rental](https://www.capterra.com/vacation-rental-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €0.01 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Suite 4?[Manage this product listing](https://www.g2.com/products/suite-4/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Suite 4 4.0 (2) VS. [4.9 (22)](https://www.capterra.com/p/129398/Innkeeper-s-Advantage/reviews/) Starting Price €0.01 per user, per month Starting Price $67.95 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (2) Ease Of Use 4.8 (22) Value For Money 3.0 (2) Value For Money 5.0 (22) Customer Service 3.5 (2) Customer Service 5.0 (22) ## Suite 4 alternatives [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.8 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (12)](https://www.capterra.com/p/2445/GuestTracker/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about Suite 4 Overview ### What company size and specific industries is Suite 4 built for? Suite 4 is designed for hospitality businesses of all sizes, including small properties, growing operators, and larger multi-property organizations. It fits the hospitality sector and is built for companies that need property management tools for revenue, online sales, and managing multiple locations. Features and Usability ### What are the key features of Suite 4? Suite 4 includes property management, revenue management, and dynamic pricing as core features. It also offers reservations management, front desk management, and online booking, plus built-in accounting, CRM, and GDS/OTA integration. Additional functions cover housekeeping management, maintenance management, marketing automation, point of sale (POS), and loyalty program support. Getting Started and Support ### What training and onboarding options does Suite 4 offer? Suite 4 provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports face-to-face instruction, live online sessions allow guided remote learning, webinars cover scheduled group topics, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does Suite 4 offer? Suite 4 provides chat support. No reviewer feedback is available on support experience, so user sentiment about response times, helpfulness, or common frustrations cannot be summarized from the catalog data. ## Features AI summary Based on 2,081 Hospitality Property Management reviews Not all hospitality property management software covers every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Reservations Management** (**63%** of reviewers rated this feature as critical) - **Calendar Management** (**64%**) - **Online Booking** (**58%**) Suite 4 supports **Reservations Management** and **Online Booking**, giving hospitality teams the tools to manage guest stays and accept direct bookings more efficiently. However, it does not include **Calendar Management**. Instead, it offers other features that reviewers also value, including **GDS/OTA Integration** (**50%**), **Front Desk Management** (**46%**), and **Rate Management** (**40%**). These features help properties keep distribution channels connected, handle daily guest operations, and adjust pricing more effectively, helping businesses improve occupancy and day-to-day coordination. Reservations Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Online Booking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform GDS/OTA Integration 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Global distribution system used by online travel agencies to track availability and manage reservations Front Desk Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Check guests in and out, issue key cards, schedule wake up calls, or other requests Rate Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track/optimize rates in relation to usage CRM 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Suite 4 26 features ### All Features - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Catering Management: Manage catering operations/processes - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Decision Making: Makes informed choices based on available data and objectives - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Extended Stay: Long term accommodation for guests - For Vacation Rentals: Designed for vacation rentals - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping: Assists with scheduling housekeeping as rooms are checked out, and tracks daily room cleanings. - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Rate Management: Track/optimize rates in relation to usage - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Reviews Management: Track and monitor reviews of products or services - Single Property: One location - Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities --- Get Advice We can help you find the software with the features you need. Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 3.0 (2) Free Trial Basic €0.01 Value for money 3.0 (2) 3.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (2) 3.5 Based on 2 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating 5(1) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent ML Meggie l B. Recruiter Staffing and Recruiting ### "Benisismo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 28, 2022 Mi ha permesso di gestire 16 camere di hotel. Il prodotto è super intuitivo, avere a disposizione le informazioni di ogni camera permette di gestire in maniera ottimale i clienti Pros Il prodotto è facile da usare,mi piace sopratutto l'emissione e la personalizzazione della fattura, è abbastanza intuitivo e funzionale. Cons Non mi piace la possibilità di non cambiare il.nome una volta che il cliente fa il check in nella propria camera. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PC Peter C. Managing Director Hospitality ### "If you are a natural Italian Speaker" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 August 31, 2020 I'm sure the product is great if you are Italian, other than that it's difficult to get your head around and not easy to use. Overall there are a lot better packages available for less money, that are easier to use and a lot less hassle Pros It does everthing that one would expect from a PMS system for any size hotel Cons It's naturally written in Italian and translated into other languages, the problem is that many of the help screens and error messages still display in Italian. Even when in English, the translation uses deep words that are diifucult to understand for someone not skilled in this type of software. Help desk used to be OK but since Zucchetti group took over, its deteriorated. There are several webinars available, however they are just not enough and dont give enough information. Other training is very limited, and you reply on "Anydesk" for a fix to a problem, which can be frequent Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.