--- title: "HIPAA One Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about HIPAA One Software - reviews, pricing plans, popular comparisons to other Compliance products and more." source_url: "https://www.capterra.com/p/130826/HIPAA-One/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # HIPAA One Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) HIPAA One ## What is HIPAA One? At HIPAA One, a division of Intraprise Health, we specialize in crafting simple, automated, and cost-effective solutions. Our services empower clients to concentrate on their core competencies, enhance compliance, and minimize operational costs. Ideal for professionals across various roles, including office managers, auditors, security specialists, and more, our software seamlessly scales from single-doc practices to enterprise organizations. Experience advanced functionality, analytics, and consistently up-to-date HIPAA controls tailored to meet your compliance needs. ## What is HIPAA One used for? [HIPAA Compliance](https://www.capterra.com/hipaa-compliance-software/)[Risk Management](https://www.capterra.com/risk-management-software/)[Compliance](https://www.capterra.com/compliance-software/) Top alternative Featured Overall rating Based on 45 user reviews Reviews sentiment Positive 96% Neutral 2% Negative 2% Starting price $0.01 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HIPAA One?[Manage this product listing](https://www.g2.com/products/hipaa-one/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HIPAA One 4.8 (45) VS. [4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/) Starting Price $0.01 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (45) Ease Of Use 4.7 (105) Value For Money 4.7 (30) Value For Money 4.8 (97) Customer Service 4.8 (42) Customer Service 5.0 (102) ## HIPAA One alternatives [4.5 (212)](https://www.capterra.com/p/164872/Netwrix-Auditor/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (39)](https://www.capterra.com/p/151388/teammate-risk-compliance/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [SAI360](https://www.capterra.com/p/242178/SAI360/) [4.3 (4)](https://www.capterra.com/p/242178/SAI360/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/242178/SAI360/) [Secureframe](https://www.capterra.com/p/215560/Secureframe/) [4.8 (58)](https://www.capterra.com/p/215560/Secureframe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/215560/Secureframe/) ## FAQs about HIPAA One Overview ### Which roles and teams benefit most from HIPAA One? HIPAA One is most used by healthcare administrators, practice and office managers, and compliance and security leaders who manage HIPAA risk assessments, policies, and audit readiness. IT directors and security officers use it to document technical safeguards, while clinical leaders and executives track compliance responsibilities, remediation work, and organizational risk. Answer based on 42 reviews Overview ### What company size and specific industries is HIPAA One built for? HIPAA One is designed for healthcare organizations and related service providers of many sizes, including hospitals and clinics, health plans, business associates, EMR and dental software vendors, managed service providers, regional extension centers, ACOs, and FQHCs. It fits companies operating in regulated healthcare and healthcare technology settings. Features and Usability ### What are the key features of HIPAA One? HIPAA One offers compliance management, risk assessment, and audit management tools, plus audit trail tracking, policy management, and incident management. It also includes workflow automation, configurable workflows, reporting and analytics, document management, access controls/permissions, and real-time monitoring for HIPAA, ISO, and enterprise risk management. Integrations ### Which third-party tools and platforms does HIPAA One integrate with? HIPAA One connects natively to 10 third-party platforms, including athenaOne, eClinicalWorks, NextGen Office, Sunrise EHR, MEDENT, CureMD, AdvancedEHR, Net Health TherapySource, Healthicity Compliance Manager, and 6sense HQ. The integrations span EHR, compliance, and sales operations tools. Getting Started and Support ### What training and onboarding options does HIPAA One offer? HIPAA One provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos support self-paced review. Answer based on 1 reviews Getting Started and Support ### What customer support options does HIPAA One offer? HIPAA One provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe the support team as responsive, knowledgeable, and thorough, with prompt answers and helpful document review. Some mention repeated information requests, but overall support is viewed as strong and easy to work with. Answer based on 8 reviews Security ### How does HIPAA One handle data security and access control? HIPAA One uses a centralized web-based system to document Security Rule compliance, assess risks to electronic protected health information, track mitigation progress, and store supporting documentation. It can preload prior assessment responses for repeat assessments. Reviewers note that remediation questions are not grouped by staff role, which can require searching. Answer based on 10 reviews Ease of use ### How easy is HIPAA One to use for HIPAA compliance? HIPAA One makes HIPAA risk assessments easier to manage with guided sections, progress tracking, document uploads, and remediation planning. Healthcare practices and compliance consultants find the workflow clear after onboarding, while some new users need training or time to adjust to navigation and complex assessment questions. Answer based on 12 reviews ## Features AI summary Based on 4,313 Compliance reviews Capterra data shows that buyers of compliance software rank the following features as their top priorities: - **Compliance Tracking** (**54%** of reviewers rated this feature as critical) - **Document Management** (**48%**) - **Audit Management** (**42%**) HIPAA One supports all three features that reviewers identify as most important: **Compliance Tracking**, **Document Management**, and **Audit Management**. Together, these capabilities help businesses monitor regulatory requirements, keep compliance records organized, and manage audits more efficiently, allowing teams to maintain oversight and reduce compliance risk. Audit Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Data Security 5.0 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy For Healthcare 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Software designed for the healthcare industry Risk Management 4.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities HIPAA One 69 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Assessment Management: Creation, administration, and evaluation of assessments or tests - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Documentation Management: Manage product specific documents in a categorized order - Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements - Evidence Management: Administration and control of evidence related to investigations/cases - For Healthcare: Software designed for the healthcare industry - Forms Management: Store, manage and track all forms in a centralized location - Governance: Management of rules, practices, and processes of a company - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Incident Management: Manage and track all disruptions and incidents - Internal Controls Management: Ensure internal objectives and compliance with policies are met - ISO Compliance: Guidelines set by the International Organization for Standardization - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - IT Risk Management: Manage risks related to IT systems - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Operational Risk Management: Manage risk that occurs from systems failure or inadequate processes - Policy Management: Create, manage, and track policies and procedures within an organization - Policy Training: Train and educate employees on existing and/or new procedures and policies - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Remediation Management: Identify and orchestrate execution of actions needed to restore systems to optimal conditions - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reputational Risk Management: Identify, monitor, and assess risks to brands - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Risk Reporting: Reporting of risks associated with specific actions, events, or entities - Risk Scoring: Assess and score risks using risk matrices - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Security Auditing: Systematic evaluation of the security of a company's overall security system and situation - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Version Control: Track revisions and updates made to files and navigate between different versions - Vulnerability Scanning: Discover patch statuses and vulnerabilities - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (36) 4.7 Based on 36 reviews ## Pricing Value for money 4.7 (30) Basic $0.01 Per Month Value for money 4.7 (30) 4.7 Based on 30 reviews ## Integrations [ NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[ athenaOne](https://www.capterra.com/p/98735/athenaOne/)[ AdvancedEHR](https://www.capterra.com/p/114601/AdvancedEHR/)[ eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[ CureMD](https://www.capterra.com/p/98772/CureMD-EHR/)[ 6sense HQ](https://www.capterra.com/p/83528/iSALUS-EHR/)[ MEDENT](https://www.capterra.com/p/126301/MEDENT/)[ Healthicity Compliance Manager](https://www.capterra.com/p/156138/Compliance-Manager/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (42) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (42) 4.8 Based on 42 reviews ## User reviews Overall rating 4.8 Based on 45 reviews Filter by rating Counts reflect reviews available in this feed. 5(38) 4(5) 3(1) 2(1) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Physician Assistant Used the software for: I used a free trial ### "Must have for hipaa protection" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 25, 2019 Pros I think this is an important software for all healthcare practices to ensure HIPAA compliance. Reasonable for its price Cons You need some training to use this software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer HIPAA Privacy Security Officer Used the software for: 3-5 years ### "Excellent, user friendly audits" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 29, 2024 I think it's being great and the times that I get an auditor instead of doing it myself I definitely get good feedback. Pros Easy to use, builds upon the prior year. HIPAAOne tracks what my remediation is and gives me an area to show the auditor how I'm working on things. Cons So tedious to begin, can't always get assistance. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Administrator Used the software for: 3-5 years ### "Bad " 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 26, 2020 My overall experience was not very good. They were hard to deal with and I quickly left after only using the product for one year. Pros There was nothing that I liked about this software. Cons The service was horrible. They were rude when you talked to them, if they would return your call. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer HIPAA Compliance Officer Used the software for: 3-5 years ### "HIPAA One Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 18, 2024 Our company has been using HIPAA One since 2015. We use their web tool to perform an annual Security Risk Assessment. They have been an integral part of our company's HIPAA Compliance Program and a trusted and reliable partner in our compliance efforts. Pros The best aspects of the HIPAA One service are their ease of use and stellar customer service. Cons There is nothing we liked least about HIPAA One. I suppose I could say that we would be happier if it were less expensive, but that is only because everyone wants everything to be less expensive. In fact, they are a great value for the money! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK Alex K. VP, Lab Technology and Security Compliance Used the software for: 3-5 years ### "Easy to maintain HIPAA Risk Analysis compliance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 31, 2024 Very easy to maintain compliance with our HIPAA Risk Assessment requirement.. Pros \* Easy to use software that keeps track of Risk Analysis questions, response and attached files. \* The assessment is broken into several clearly defined sections. \* Easy to share responses and assignments with other people in the organization. \* Easy to follow progress of the assessment. \* Easy to communicate with assessors. \* It's GREAT to complete assessments starting from year 2 as the information is automatically transferred from previous assessment. Cons I can't think of a negative feature in HIPAA One. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Clinic Supervisor Used the software for: 3-5 years ### "HIPAA ONE" 5.0 May 11, 2021 Safe, secure, saving information in one place to manage all secure information for medical practice. Pros User friendly. Easy to manage progress in the software when updating information, changing information, both adding to current information and new information. Cons Occasionally, it felt as if the same or similar information was needed in multiple fields, working with customer service support helped clear up the expectations needed to provide information. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer IT Director Used the software for: Less than 1 year ### "HIPAA One to the Rescue" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2016 Prior to working with HIPAA One, we tried numerous time consuming and frustrating approaches/products to perform and document our security risk assessments. The results were complicated and confusing spreadsheets that were difficult to understand and not useful for developing a remediation plan. We originally purchased the Security Assessment product and liked it so much we purchased the Privacy package. The HIPAA One team is responsive, knowledgeable, and professional. Overall, this has been a positive experience for our organization! Pros HIPAA One provides us with an easy way to; document our risk assessment results, create and coordinate our policies, develop an understandable and meaningful remediation plan, track and update our progress against our plan, and report results. Cons Navigation from the home screen is not as intuitive as we would like it to be. However, after using the product for awhile we don't have any problems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Security Officer Used the software for: 1-3 years ### "Great company to work with for walking through HIPAA compliance and setting company policies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 14, 2020 Pros \[SENSITIVE CONTENT HIDDEN\] is an excellent compliance auditor and was very helpful in explaining each step and the purpose. Cons If you are assigned the wrong compliance auditor, the process can be somewhat painful. Last year, I was assisting in the process (and not the lead) and in the meetings I sat in on, the auditor was abrasive and almost rude. When I was assigned \[SENSITIVE CONTENT HIDDEN\] this year, it was night and day. Working with HIPAA One this year was a pleasure. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Director IT Operations & Implementation Used the software for: 1-3 years ### "Director of IT Operations and Implementation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 22, 2018 Amazing!!! That's all that needs to be said. The product is very simple and the support teams are very educated and informative. If you are new to implementing SRA processes and procedures associated with compliance, this is the product to USE! Pros Easy of Use...and the product support we get with our HIPAA Auditor Cons Being able to go back and review the initial question before completing a question Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Engineer Used the software for: Less than 1 year ### "Amazingly Simplified Process of getting HIPAA compliance in place" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 22, 2018 Pros It has all the features required and most importantly the templates for making the policies and procedures. It tracks the progress of compliance. Cons Athough it has the necessary features, it needs improvement in usability and navigation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/130826/HIPAA-One/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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