RedPoint Global

Real-Time Interaction Management


Who Uses This Software?

Modern marketers from the world's leading brands striving to improve customer experience through data-driven, personalized interactions, with the goal of speaking to a market of one.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • RedPoint Global
  • www.redpoint.net
  • Founded 2006

About Real-Time Interaction Management

Real-Time Interaction Management is a customer engagement solution enabling marketers to execute data-driven cross-channel campaigns across the customer lifecycle. With centralized operational control, RedPoint's solution eliminates the fragmentation and silos that undermine consistent customer engagement. It enables marketers to build complete customer profiles using embedded analytics to design & execute intelligent interactions through the use of capabilities like machine learning.


Real-Time Interaction Management Features

  • Access Controls/Permissions
  • Asset Categorization
  • Asset Library
  • Asset Sharing
  • Customizable Branding
  • Metadata Management
  • Reporting/Analytics
  • Search/Filter
  • Version Control
  • Workflow Management
  • Channel Management
  • Contact Database
  • Email Marketing
  • Event Triggered Actions
  • Lead Management
  • Multi-Campaign
  • A/B Testing
  • Analytics/ROI Tracking
  • Customizable CTAs
  • Drip Campaigns
  • Dynamic Content
  • Landing Pages/Web Forms
  • Lead Scoring
  • Sales Intelligence
  • Search Marketing
  • Segmentation
  • Social Marketing
  • Website Visitor Tracking

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