# SailPoint Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SailPoint Software - reviews, pricing plans, popular comparisons to other Identity Management products and more. Source: https://www.capterra.com/p/130835/IdentityIQ --- # SailPoint Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 22, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SailPoint ## What is SailPoint? SailPoint Identity Security Cloud - Manage and secure access to critical data and applications for every enterprise identity with an intelligent and unified solution. Built on our unified identity security platform SailPoint Atlas, SailPoint Identity Security Cloud is designed to meet an organization’s needs at every step of their identity security journey with each suite building on the next, giving organizations more advanced options as their identity needs and requirements grow in size, scale and complexity. SailPoint eliminates common identity management deployment hurdles by allowing organizations to tackle complex challenges without having to re-architect their solution—matching the scale, velocity, and changing needs of today’s cloud-oriented, modern enterprise. ## What is SailPoint used for? [Identity Management](https://www.capterra.com/identity-management-software/)[Access Governance](https://www.capterra.com/access-governance-software/)[Cloud Security](https://www.capterra.com/cloud-security-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $75000 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SailPoint?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.sailpoint.com&name=SailPoint) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SailPoint 4.2 (13) VS. [4.9 (4,694)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting Price $75000 Per User Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (13) Ease Of Use 4.9 (4,693) Value For Money 3.9 (11) Value For Money 4.8 (3,550) Customer Service 4.0 (11) Customer Service 4.7 (3,832) ## SailPoint alternatives [4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (38)](https://www.capterra.com/p/233551/Jamf-Connect/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (139)](https://www.capterra.com/p/154900/Auth0/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (934)](https://www.capterra.com/p/119653/Okta/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/130835/IdentityIQ/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Management 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Control and manage access to company resources Compliance Management 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Password Management 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Policy Management 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create, manage, and track policies and procedures within an organization Single Sign On 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Allow users to access multiple services after entering their login credentials once User Provisioning 3.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create, modify, disable, or delete user accounts and their profiles across IT infrastructures SailPoint 40 features Verify user access rights within systems to confirm each user has appropriate and authorized access to resources Define levels of authorization for access to specific files or systems Control and manage access to company resources Integrates with Active Directory Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases A record of all activities within the system, including user access, changes made, etc. Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Discover and connect variety of data sources to the application for analysis Management of rules, practices, and processes of a company Automates core HR functions such as talent management, employee evaluation and learning management Accounts held by members of an organization Observe and track the demand, usage, progress or quality of a system, product, or user Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Create, manage, and track policies and procedures within an organization Control, monitor, and secure privileged accounts and their access to critical data and IT applications Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Analyze potential risks across the organization Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Set & manage permission levels based on user roles and restrict access to only authorized individuals Securely stores data to prevent data loss or breaches At least a username and password is required to access the system Systematic evaluation of the security of a company's overall security system and situation Online portal through which end users can access the system, manage tasks, or obtain information Enable end users to request access or request changes to their account privileges Allow users to access multiple services after entering their login credentials once Track the status over time for a request, process, asset, or transaction Set up connections to third-party platforms to improve business processes Extra layer of security that requires not only a password and username but also something specific to that user Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Create, modify, disable, or delete user accounts and their profiles across IT infrastructures Get Advice We can help you find the software with the features you need. Features 4.0 (12) 4.0 Based on 12 reviews ## Pricing Value for money 3.9 (11) [View pricing plan details](https://www.capterra.com/p/130835/IdentityIQ/pricing/) Basic $75,000 Per User, Value for money 3.9 (11) 3.9 Based on 11 reviews ## Integrations [ Jira](https://www.capterra.com/p/19319/JIRA/)[ Box](https://www.capterra.com/p/148766/Box/)[ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)[ Cloudflare](https://www.capterra.com/p/155191/Cloudflare/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/)[ Coupa](https://www.capterra.com/p/115928/Coupa/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (11) 4.0 Based on 11 reviews ## User reviews Overall rating 4.2 Based on 13 reviews Filter by rating 5(3) 4(9) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AK Andreas K. Technical Service Manager Insurance ### "Klasse IDM Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 February 27, 2025 Vereinfachung von Prozessen und Überwachung dieser Pros Klasse revesionssichere Berechtigungsvergabe ins AD/ AzurAD Cons Aufwendige Implementierung bis man da ist wo man hin will Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Abhishek S. SailPoint Developer Accounting ### "SailPoint: The best IAM tool." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 20, 2023 So my conclusion is one should definitely go for SailPoint without any second thought as its helping organization in managing there identities securely. Pros There are a lot of things I liked about this product among all the best is the customization that the product allows me in my organization we have customized the Joiner, Mover and Leaver. Cons Sometimes the product behaves very abnormal because of the cache issues which the team is working on it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NK Nana Kwame M. Teaching Assistant Education Management ### "A secure identity management software" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 March 18, 2023 Though expensive, our IT systems are simplified with the use of SailPoint Pros We discover and reduce security risks and compliance breaches with the help of SailPoint's identity analytics and reporting capabilities. This advanced security features are important for us. Cons SailPoint is expensive and it has a steep learning curve. The administrators have to train for a couple of weeks before they are allowed access to the system. Switched from [Ping Identity](https://www.capterra.com/p/131419/PingOne/) [OpenIAM Identity Manager](https://www.capterra.com/p/130838/Identity-Manager/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB dania b. consultante Computer & Network Security ### "SailPoint IAM" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 January 16, 2023 Pros Facilité à intégrer et à utiliser, permet la gestion des accès et des identités Cons rien en particulier avec cette solution Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BZ Betsy Z. IT Consultant Food Production ### "SailPoint IdentityIQ" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 May 10, 2022 Pros I like the proactive features like policy violations and multiple layers of approvals at request time. Reactive controls like certifications are helpful to the extent that users engage. Cons Does not scale well for large environments or when data is not 100% clean. For example we have many uncorrelated accounts and this is not handled well for certifications. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Enterprise IT Governance Insurance ### "IdentityNow" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 23, 2021 The overall experience with Sailpoint is fine, we did notice that the platform is starting to suffer from response delays and since we use the SaaS of IdentityNow it might seem that as more customers are being added the performance is being impacted. Pros Easy to connect to our internal application to extract user entitlements for managers certifications. We use IdentityNow for certification but we disabled provisioning. Cons UI and documentation needs some improvements. Search feature needs technical skills to get going and documentation is not readily available. I do note that Sailpoint are adding more documentation to the support portal. Reasons for choosing SailPoint TCO and expandibility. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AT Abhay T. Cyber Security Analyst Information Technology and Services ### "Sailpoint Identity IQ Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 November 12, 2019 The experience is good. We use this tool daily basis for our client based in US. We on board and off-board the users on the daily basis. Assign them to a group so that they can access the system, Pros On-boarding and Off-boarding process is so easy. You can do it couple of minutes. Also Sailpoint Tool has a good user interface Cons The services needs to be improved like if the solution can make forms more customizable . Also it will take some time to get used to of the interface. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Scott B. Senior Architect Information Technology and Services ### "Good for very specific use cases" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 March 13, 2019 I've used SailPoint both as a pure IG solution and as an overall IDM solution. For an IG solution it works well even though the customization is still more than I prefer. As an IDM solution it requires far too much customization and is not "full featured" when compared to other products in the marketplace. Pros Provides a good identity governance view into your organization Cons It requires a considerable amount of customization to get it to work. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VP VenkataHarish P. Project Manager Information Technology and Services ### "Very easy to maintain" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 17, 2017 User access management Pros It was always an important and a very tedious task to manage user access but with IIQ everything is made very simple and easy to use , we are able to manage and maintain users across the organization very easily for multiple flavors of the database . Cons Only issue I observed is while provisioning access to Oracle users , if you provision users with lowercase Oracle is not able to understand and causing issues . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Jisu B. Database Administrator Information Technology and Services ### "Database User Management made so easy !!!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 17, 2017 Ease of use, time saving, automation Pros We have over 2000 databases in our organization, for Sybase and Oracle. Identity IQ from Sailpoint has been a boon for us to manage the accounts of all our users at one spot, and to simplify the process of provisioning and deprovisioning. Identity IQ can also be configured to use business rules in scenarios where there are too many parameters to take in consideration. The tool we used previously wasn't this stable and flexible. Cons The interface takes some time to get used to. Some features we requested are promised in a future release, which means there is room for improvement Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/130835/IdentityIQ/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Okta vs SailPoint](https://www.capterra.com/compare/119653-130835/Okta-vs-IdentityIQ)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)