SailPoint Ratings

Overall
4.5/5
Ease of Use
4/5
Customer Service
5/5

About SailPoint

SailPoint's identity governance solutions provide complete visibility into who is doing what, what kind of risk that represents, and allows you to take action. It links people, applications, data and devices to create an identity-enabled enterprise. From on-premises and cloud-based access management software, to identity analytics and protecting unstructured data, SailPoint can solve your most complex identity and access management challenges. Learn more about SailPoint

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Showing 6 of 6 reviews

Showing Most Helpful

Showing 6 of 6 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Jisu B.
Database Administrator
Information Technology and Services, 5001-10,000 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
8/10
Source: Capterra
July 17, 2017

“Database User Management made so easy !!!”

OverallEase of use, time saving, automation
ProsWe have over 2000 databases in our organization, for Sybase and Oracle. Identity IQ from Sailpoint has been a boon for us to manage the accounts of all our users at one spot, and to simplify the process of provisioning and deprovisioning. Identity IQ can also be configured to use business rules in scenarios where there are too many parameters to take in consideration. The tool we used previously wasn't this stable and flexible.
ConsThe interface takes some time to get used to. Some features we requested are promised in a future release, which means there is room for improvement
Source: Capterra
July 17, 2017
Alyssa S.
Support Analyst
5001-10,000 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
June 7, 2017

“Access Control”

ProsIdentityIQ provides an excellent one-stop shop for users to request access within our enterprise environment. Before, users needed to go to several different places depending on what access they needed. Now there is one location, and easy search tool, and notification emails for managers to approve which makes the process seamless.
ConsI have found when working with users that the user interface is not as user friendly as one might think. When viewing it, it looks clean and easy, but time and time again users struggle to understand the flow.
Source: Capterra
June 7, 2017
VenkataHarish P.
Project Manager
Information Technology and Services, 10,001+ employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: Capterra
July 17, 2017

“Very easy to maintain”

OverallUser access management
ProsIt was always an important and a very tedious task to manage user access but with IIQ everything is made very simple and easy to use , we are able to manage and maintain users across the organization very easily for multiple flavors of the database .
ConsOnly issue I observed is while provisioning access to Oracle users , if you provision users with lowercase Oracle is not able to understand and causing issues .
Source: Capterra
July 17, 2017
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Scott B.
Senior Architect
Information Technology and Services, 201-500 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
2/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: Capterra
March 13, 2019

“Good for very specific use cases”

OverallI've used SailPoint both as a pure IG solution and as an overall IDM solution. For an IG solution it works well even though the customization is still more than I prefer. As an IDM solution it requires far too much customization and is not "full featured" when compared to other products in the marketplace.
ProsProvides a good identity governance view into your organization
ConsIt requires a considerable amount of customization to get it to work.
Reviewer Source 
Source: Capterra
March 13, 2019
Nilesh N.
Security Consultant
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
March 31, 2016

“Market Leader and the Best in the Industry”

OverallThis Product is magnificent and very easy Interface. Just a small training initially and we are ready to go. Can be customized according to the business needs and excellent support for this product.
Source: Capterra
March 31, 2016
Alyssa S.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Source: Capterra
December 7, 2016

“Great Product”

OverallGreat product that has allowed the enterprise technology team to streamline requests for users, make them self-solvers and decrease our overall ticket count.
Source: Capterra
December 7, 2016